Senior Manager, Program Management Resume Sample
Ansley Mueller
663 Zulauf Forges,
Detroit,
MI
+1 (555) 612 8414
Work Experience
Senior Manager, Program Management
09/2016
-
PRESENT
Detroit, MI
- Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flextronics’ products and services. Act as the primary point of contact between the business and its clients
- Oversee the scheduling, coordination and implementation of contracted Flextronics’ products and services for assigned clients
- Coordinate with the client and Flextronics operations to determine data requirements, production schedule and deliverables as required
- Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes
- Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flextronics
- Maintain the designed 24 7 service level for this operational team
- Work on issues where analysis of Enterprise project or program management situations or data requires an in-depth knowledge of organizational objectives
- Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results
- Manage other leaders who are responsible for a team of project managers and cross functional project management teams to deploy advanced products, dedicated access services, hospitality, trunk service (PRI/SIP), and any other applicable Spectrum Enterprise service offerings into strategic level customers across our footprint
Senior Manager Program Management
05/2013
-
08/2016
San Francisco, CA
- Manage inter/intra departmental and customer communications on project timelines and ensure accurate status reporting
- Define performance metrics and management of sales and order operations performance dashboards (weekly, monthly, quarterly, yearly) to allow for comparison to predetermined goals and objectives as well as tracking of ongoing projects
- Participate in interviewing prospective employees, evaluating current employees, and train employees as needed. Work to develop employee’s supervisory skills and provide direction to supervisory staff concerning performance management issues and corrective disciplinary actions
- Strategic Alignment and Portfolio Planning
- Drive program schedules to meet established NPI delivery schedules, best practice adherence and overall compliance to Skyworks OMP Product Realization Process
- Ensure new team members are properly trained and mentored, and all team members are developing to their full potential
- Work closely with new product development team leaders to ensure they have the necessary resources to meet critical goals, and manage through resource conflicts in collaboration with BU, Engineering and Marketing leadership
Senior Manager, Program Management, SC Launch
07/2010
-
03/2013
San Francisco, CA
- Participate in the recruiting, interview, hiring and on-boarding activities of top notch talent
- Participate in the Annual Operating Plan preparation, including establishing Key Performance Initiatives (KPI’s) that align with the overall OMP KPI plan, capital expenditure planning, etc
- Provide periodic updates to Senior Management on progress toward meeting our goals
- Set and review OMP priorities as needed to support all OMP projects
- Sustain a culture of high performance holding teams accountable for results and performing towards stretch targets
- Ensure ongoing communication with all internal teams to assess any impact to OMP BU programs and goals
- A tangible passion to win/contribute
- Work in, and thrive in, a team environment
- Combined cross discipline engineering and program management experience
Education
Brown University
2005 - 2009
Engineer's Degree in Engineering
Professional Skills
- Strong communication skills and ability to manage multiple business priorities while still holding quality paramount
- Possess strong leadership skills, demonstrated project management ability, and a positive approach in managing a team
- Strong organizational skills with demonstrated ability to manage multiple high-complexity projects
- Experience managing medium or large teams, with success developing strong performers and experience coaching and growing team members
- Demonstrated skills in developing product roadmaps & capturing business requirements, launching projects, and conducting customer research
- Strong probing and listening skills to facilitate collaboration with key stakeholders
- Excellent cross-functional negotiating skills
How to write Senior Manager, Program Management Resume
Senior Manager, Program Management role is responsible for interpersonal, leadership, presentation, analytical, organizational, cross-functional, facilitation, collaboration, organization, communications.
To write great resume for senior manager, program management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Manager, Program Management Resume
The section contact information is important in your senior manager, program management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Manager, Program Management Resume
The section work experience is an essential part of your senior manager, program management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, program management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, program management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Manager, Program Management resume experience can include:
- Possess strong leadership skills, demonstrated project management ability, and a positive approach in managing staff, clients, and project related issues
- Strong strategic planning abilities, critical thinking, and presentation skills
- Strong analytics, problem-solving, and communication skills
- Demonstrated skills using MS Project or related software for Project Management
- Solid skills using MS Office, Outlook, and the Internet
- Excellent oral and written communication skills – mastery in story telling
Education on a Senior Manager, Program Management Resume
Make sure to make education a priority on your senior manager, program management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, program management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Manager, Program Management Resume
When listing skills on your senior manager, program management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior manager, program management skills:
- Exceptional organizational, planning and prioritization skills as well as excellent oral and written communication skills
- Excellent written and verbal communication skills complemented with the ability to harness a team of program managers to problem solve effectively
- Excellent oral, written communication skills including presentation skills
- Strong interpersonal and communication skills for effective collaboration
- Excellent teamwork skills with proven ability to lead cross-functional teams
- Proven success influencing and working with people effectively across Horizontal (ex: Practices, CoEs) and Vertical (ex: industry) company groups
List of Typical Experience For a Senior Manager, Program Management Resume
1
Experience For Senior Manager Program Management Resume
- Demonstrated project lead and cross-discipline engineering experience – Software, Mechanical, and Electrical Engineering
- Technical skills in manufacturing techniques, FDA & GMP compliance, process improvement and process development
- Experience and strong knowledge of a Stage Gate development process
- Skilled in the Microsoft office suite, with strong knowledge of Microsoft project
- Communicate regularly and effectively with all stakeholders, within the team, within the organization, and beyond
2
Experience For Senior Manager, Program Management, CP Resume
- Experience in managing projects impacting regions outside the United States
- Skilled at relationship building and collaboration within a diverse, cross-functional team
- Demonstrated success in an entrepreneur environment which offers ambiguously defined problems, big challenges, and quick changes
- B.S. in technical discipline or equivalent experience
- Technical Program Management experience in digital platforms
- Solution management experience for software and infrastructure services
3
Experience For Senior Manager, Program Management Operations Resume
- Experience in working with dispersed project teams
- Refine project components that contribute to Stage Gate process effectiveness and continuous improvement
- Ensure voice of customer and customer experience is carries through in development decisions
- Partners with R&D and Brand category leadership to establish and support project priorities to enable functional leads to allocate resources appropriately
- Assisting with the OCIO annual global budgets process, including
- Presenting Program(s) status on a regular basis to senior executives
4
Experience For Senior Manager, Program Management, SC Launch Resume
- Driving project/program delivery (This is a hands-on role!)
- Understanding of connected cloud based product platforms
- Defining and managing key budget and Head Count deliverables/schedules and driving cross functional activities for dGPU board projects
- Managing horizontally across several functional organizations, including Finance
- Partner with VP of WCC on key projects by driving and monitoring work plans, and playing a key role in management of these projects
- Promotes the attainment of group goals by selecting, motivating, and enabling core and extended teams
5
Experience For Senior Manager, Program Management, Amazon Go Resume
- Participate in improving program manager on boarding and training approach
- Lead Core Teams consisting of leaders from various functions in the execution of project deliverables (e.g., Engineering, Marketing, Regulatory, etc.)
- Expertise in agile practices and best practices for the full software development life cycle, including agile estimation and planning, coding standards, code reviews, source control management, build processes, testing, operations and cyber security. Ability to think agile is required
- Experience driving the entire product lifecycle: requirements definition through specification, design, coding, quality assurance, implementation, integration, launch, and production support for medium to large projects
- Coding experience in Java or other programing languages
- Accountable for their programs meeting business objectives and responsible for project planning to meet schedule and budget targets
- Determine scope of assigned programs or projects by working with key stakeholders in determining resource requirements and timeline required to complete tasks
- Provide meaningful program metrics and tracking tools, i.e., tracking of project costs, product launches & product vitality, etc
- Anticipate and resolve bottlenecks, providing escalation management, and balancing business needs with technical constraints
6
Experience For Senior Manager, Program Management, OAL Resume
- Identifies the integration points of the various projects including predecessors and dependencies
- Oversee the development of project business cases and schedules ensuring appropriate controls are in place to monitor and assess changes and impact
- Communicate project status report to key clients, stakeholders, and management including cost versus budget, variances, project risks, etc
- Develop executive level presentations articulating strategic initiatives
- Provide visibility – Build relationships and communications processes for sharing progress across the company
- Develop a long term plan and strategy for the Secure@Sony program including a plan to enhance Secure@Sony’s relationship with the researcher community
7
Experience For Senior Manager Program Management & Metrics Resume
- Stakeholders based in varied locations including Asia, US and Europe
- Manages third-party processors (TPP) of comScore TV data including technical support of TPP’s software developers and oversight of problem resolution
- Establish scalable processes leveraging best practices and input from key stakeholders
- Drive accountability by deliverying dashboards that provide insights nto program status against business results
- Lead the program management team: build it, manage it, and motivate it as required. Coach and mentor the team, building their maturity and authority
- Report overall program status to the steering group at regular intervals and on an ad-hoc basis
- Create and maintain the program plan, showing an integrated realization of the key deliverables of the program
8
Experience For Ubc-senior Manager, Program Management Resume
- Put in place the governance and operational working practices of the program management team
- A track record of delivering complex programs
- Drive accountability by delivering dashboards that provide insights into program status against business results
- Monthly reporting of program status to senior divisional leadership
- Interaction with all levels of management, and act as a point person for Senior Leaders including VPs in other divisions and at other sites
- Maintain a clear understanding of the relationship between the operational requirements of a business, corporate strategy, and Client satisfaction
9
Experience For Senior Manager, Program Management & Aces Resume
- Interacts with internal and external customers, and responds to requests and explaining procedures
- Provide program or project updates or presentations to site leadership regarding status of projects or programs
- Works extensively with MS Project or similar project management software used in the tracking and performance of the project management core teams
- Advanced understanding and ability adhere to established quality standards and regulatory compliance requirements for medical device or diagnostics
- Advanced understanding of product development challenges and methods for resolution. Ability to resolve most day-to-day issues and develop mitigation plans
- Responsible for the overall CRM deployment capability of our Salesforce platform in North America,having full command of the program management function
- Oversee and manage the delivery and administration of our Salesforce platform in partnership with key marketing segment managers
- Lead cross-functional (planning, strategy, technology) internal teams on projects
10
Experience For Senior Manager, Program Management Resume
- Successful track record of managing programs to deliver technical solutions
- Participate in process improvement of Program Management and Project Management practice and assist with ongoing development of the standards
- Perform recruitment activities to attract great program managers, and support their onboarding process
- International and/or the Walmart Enterprise by, developing strong relationships with stakeholders; influencing strategy direction and deliverables; recommending technical and conceptual ideas to establish understanding and acceptance; and reporting results and deliverables to supervisors and stakeholders
- Leads change to achieve desired results by, aligning and defining transformational change and processes; validating value and priority; creating both short-term and long-term project plans; assessing readiness for change; managing expectations; adjusting approaches to have positive company change adopted
List of Typical Skills For a Senior Manager, Program Management Resume
1
Skills For Senior Manager Program Management Resume
- Strong systems experience leveraging technology to scale programs and improve processes and customer experience
- Demonstrated analytical and quantitative skills for data-driven decision making
- Proven experience of end-to-end project delivery in an enterprise environment, spanning multiple years (8+ years of progressive IT experience)
- Strong attention to detail, extremely well-organized, and time management skills
- Building understanding of domain area to be able to manage programs more effectively
- Outstanding collaboration skills with the ability to build trust and relationships up, down, and across a global organizations
2
Skills For Senior Manager, Program Management, CP Resume
- Ensuring effective communication to align program activities with corporate strategy, and ensure effective program execution
- Experience driving Business Analytics teams and demonstrated success in driving business change using insights from large data sets
- Solid experience in launching and managing multiple projects simultaneously and providing status updates on their success
- Experience in the engineering or operations areas, including 5+ years of supervisory/managerial experience. –
- Problem Solving: Ability to utilize exceptional problem-solving skills to work through difficult challenges
- Proven experience leading diverse teams and functions to deliver extraordinary results
- Proven experience working in a matrix organization where most team members do not report directly to the PMO
3
Skills For Senior Manager, Program Management Operations Resume
- Prior experience leading program management and operations teams
- Proven experience in using sophisticated PPM tool and advanced user in project management tools (e.g. MS Project, Sharepoint)
- Strong experience in managing many complex projects and programs simultaneously on a global level with significant budget
- Develop and implement resource planning process to ensure appropriate resource and skills availability across programs
- Exceptional verbal, written, and interpersonal communications skills. Comfortable giving presentations to large groups and senior management
4
Skills For Senior Manager, Program Management, SC Launch Resume
- Experience; technical project/program management, engineering, product management, product development experience is ideal
- Analytical skills to investigate, assess, and triage
- Experience with SaaS, IaaS, PaaS and significant vendor management experience
- Effectively engage with teams across IT including Enterprise Architecture, Corporate Security, Infrastructure, Help Desk, and Network
- Leading: Significant experience leading teams and track record of consistently delivering valuable projects
- Manufacturing and sourcing experience
- Building strong relationships across their immediate organization, their designated area of focus and Enterprise Technology as a whole
- Willing to go the extra mile with a strong work ethic; self-directed and resourceful with the ability to deal with conflict and drive to solution
5
Skills For Senior Manager, Program Management, Amazon Go Resume
- Experience operating, managing, and delivering results in a consumer facing online retail/services product management role
- Experience supervising teams and assessing, delegating, directing work through extended sub-teams or work streams
- Experience building and managing large teams and guiding teams through evolving business needs
- Successful experience hiring and developing top talent and managing large, multi-level teams
- Experience solving challenging engineering problems with multiple constraints
6
Skills For Senior Manager, Program Management, OAL Resume
- Experience working as an IT professional - ideally managing projects, or working in a shared service / program management office
- Experience of working within, influencing within, and networking within a matrix environment
- Experience building Machine Learning systems and achieving business success through ML driven methodology
- Demonstrates self-awareness by soliciting and addressing constructive feedback
- Strong working knowledge of product development processes and knowledge of the systems supporting the processes. –
- Experience working with and influencing senior level stakeholders
- Experience with Digital Marketing automation (Salesforce marketing cloud / content cognitive tools)
- Experience driving a large, centralized team performing strategy, analytics, and/or product management
7
Skills For Senior Manager Program Management & Metrics Resume
- Domain knowledge and Experience in Gauging, bulk material handling and product inspection product development
- Experience leading cross-functional teams on complex programs in external customer-facing product development
- Experience working with a globally distributed team, cross culture awareness and collaborating remotely is required
- Experience leading and managing software engineer and multi function teams
- Experience leading large scale enterprise application projects utilizing internal and vendor resources
- Provide strong leadership to Project Leaders in the development of new products or the modification of existing products as well as sustaining programs
8
Skills For Ubc-senior Manager, Program Management Resume
- Experience with team building, collaboration, and managing resources - both domestically and internationally, inside and outside of Zebra
- Experience working in a global environment, managing multiple simultaneous projects and/or programs
- Demonstrates domain expertise in the use of the product by acting as a surrogate customer
- Experience in high tech environments, working closely with technology services organizations
- Experience navigating mid to large sized organizations with cross-functional teams
- Experience with various project planning tools JIRA/Confluence, Google, Microsoft Project, Smartsheet
- Manage conflicting priorities - capability to work on several projects in parallel
- Experience leading program management teams
- Project or Program Management experience with direct ownership of roadmap and milestone planning
9
Skills For Senior Manager, Program Management & Aces Resume
- Experience working directly with Engineers on product enhancements
- Demonstrated track record in large complex IT projects, working with virtual teams across multiple geographic locations
- Project management skill or a history of working with Project Managers
- Experience working with geographically distributed teams in an Agile environment
- Experience in implementing clear project management tools and methodologies
- Experience communicating with senior level stakeholders across multiple business units
- Experienced in delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility environment
- Experience working with large data sets and software such as Microsoft Access, Cognos, Oracle Business Intelligence, etc
- Experience implementing shared processes
10
Skills For Senior Manager, Program Management Resume
- Experience (desired) managing bug bounty programs similar to Secure@Sony
- Relevant experience in technology project management delivering technology initiatives in a high growth/high velocity environment
- Experience in managing a program management office or a program management office
- Strong capacity to communicate and lead program planning activities
- Ensure effective communications with the Core Teams using a variety of tools and channels
- Deep experience of managing multiple projects simultaneously
- Broad experience of managing multiple full project lifecycles from business development to final delivery
List of Typical Responsibilities For a Senior Manager, Program Management Resume
1
Responsibilities For Senior Manager Program Management Resume
- Superb communication, presentation and interpersonal skills to effectively lead cross-functional teams while maximizing teamwork and synergy
- Very strong in the Devops space, Systems Engineering experience, Infrastructure and Cloud as required, consulting experience beneficial
- Excellent communication and negotiation skills to be applied on different levels
- Strong skills in MS office (e.g., Excel and Power Point), SharePoint and workflow/database programs required
- Strong interpersonal and leadership skills. –
2
Responsibilities For Senior Manager, Program Management, CP Resume
- Experience with preparing for and participating in project quality reviews and compliance audits. Experience with implementing QA processes and procedures
- Proven experience in hands-on Program Management successfully driving delivery of complex technical projects
- Program management experience and/or Recruiting delivery experience
- Demonstrate strong track record of team leadership within a large-scale rapid and process driven environment
- Experience implementing an IT PMO, skilled in PMO Management tools
- Departmental and capital budget management skills
3
Responsibilities For Senior Manager, Program Management Operations Resume
- Experience in hiring, managing and developing people
- Experience identifying and tracking financial triggers for invoicing
- Demonstrated knowledge and success in leading both hardware and software projects, particularly in successfully integrating concurrent HW/SW development
- Experience in gaming industry and/or working for social network platform is desired
- Experienced team leader with a passion for teaching and developing early and mid-career professionals
4
Responsibilities For Senior Manager, Program Management, SC Launch Resume
- Previous experience leading technology focused operational teams and implementing process improvements
- Experience working under pressure and managing multiple tasks
- Applicable, professional experience managing cross-functional programs involving 10 or more internal/external customers
- Proven success leading a complex team of product/project development professionals, particularly with a globally distributed team
- Proven success in working with external partners to collaboratively deliver complex products to market
- Experience delivering complex software solutions
5
Responsibilities For Senior Manager, Program Management, Amazon Go Resume
- Experience in leading program management teams
- Experienced in combining the best of Agile and Waterfall practices (Hybrid approach to Project Management)
- Experience working in a program/project management capacity for software and platform development projects
- Proven track record with large programs and/or portfolios
- Experience in organizational and people management
6
Responsibilities For Senior Manager, Program Management, OAL Resume
- Work alongside our Salesforce partners, in-house developers and key stakeholders to ensure effective program development and delivery
- Demonstrated aptitude for risk identification and mitigation
- Experience with systems architecture and new technologies
- Demonstrated ability to work in a multicultural environment with all levels of leadership
- Experience leading program management in a retail, technical, logistics, distribution, or manufacturing environment
- High attention to detail including precise and effective communications
- Strong ability to partner and influence senior leadership
- Has a global mindset; excellent ability to partner with a broad global stakeholder group
7
Responsibilities For Senior Manager Program Management & Metrics Resume
- Demonstrated ability to lead, direct and manage cross-functional teams, influence business partners and get results through others. High-level business acumen
- Approximately 2+ years’ experience in a people management role
- Work with IT systems, Demonstrated ability to understand and discuss technical concepts. Ability to learn SQL
- Proven ability to successfully manage & influence internal and external partner relationships
- Experience in B2B and/or B2C international logistics
- +10 years of combined experience in product and program management, systems and solution design/analysis strategy, and other related roles
- Training, coaching, and counselling of subordinates and other team members
8
Responsibilities For Ubc-senior Manager, Program Management Resume
- Mentoring PMs and working to implement and improve PM systems
- Supporting other programs as needed (e.g. Fabry Franchise)
- Defining scope of work and determining program plan and the deliverables required for the program’s success
- Understanding of software programming/development
- Driving a portfolio of product design projects
9
Responsibilities For Senior Manager, Program Management & Aces Resume
- All HR aspects of managing people: evaluations, goal setting, reporting, expense accounts, etc
- Support Supplier’s personnel in planning and completing their Design Verification (DV), Process Verification (PV) and Production runs
- Manage the ongoing communication of program and project statuses to all stakeholders including functional level and Executive audiences
- Anticipate and manage future needs for program and project management to support business change including assessment of training, new processes and tools
- Participate in hiring activities as well as training and internal initiatives
- Enthusiastically rises to provide a leadership vision for the challenges of a rapidly growing and transforming team in a dynamic environment
- Define key metrics for measuring resource capacity, project valuation, cost, risk, status and performance across Shutterfly engineering
- Oversee Support programs and initiatives, tracking progress and managing relationships with the different stakeholders to understand the high-level status
10
Responsibilities For Senior Manager, Program Management Resume
- Responsible for overall program financial planning, budgeting, and accruals -- Works closely with financial management team
- Responsible for financial management including monitoring the overall reliability of project estimates vs. actual performance
- Management responsibility including managing a team of project management professionals
- Responsible for defining the Technology Team’s program management structure and assessing the health of the initiatives to a uniform methodology
- Knowledge of business architecture processes and methods, including proficiency in business process modeling and redesign, and requirements creation
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