Senior Operations Resume Sample
Adriel Zboncak
604 Barrows Pike,
Los Angeles,
CA
+1 (555) 976 4831
Work Experience
Senior Operations Specialist
11/2015
-
PRESENT
Chicago, IL
- Analyzes client requests and works with the Operations areas to determine the technical viability of fulfilling the needs and visions of the client
- Contribute to the development of business planning, technology planning and process development as related to change initiatives
- Act as the liaison and intermediary for the delivery of assigned change management initiatives, ensuring business impacts and requirements for successful implementation of initiatives are accurately and thoroughly defined and understood, and that ambiguities are resolved
- Partner with assigned business(es) for effective and efficient delivery of new products and projects
- Maintain or is pursuing an AML related certification (e.g. CAMS)
- Knowledge of process reengineering and methodologies including flowcharting
- Identify, assess and analyze any change in management activity that would affect the content of business continuity planning (BCP). Participate in BCP planning and testing as well as plan activation, as required
- Identify potential risk situations within the scope of work (e.g., risk assessments), make recommendations and/or escalate to senior management, where appropriate, and ensure contingency plans exist
- Understand contingency plans and ensure they capture all requirements within the area of accountability, including testing in some instances
Senior Operations Technician
03/2009
-
06/2015
Detroit, MI
- Manage the sequencing of work to ensure availability of appropriate resource capacity and capability for implementation
- Ensure finance, risk management and regulatory requirements are achieved
- Work within set infrastructure model and standards for product and project delivery, and
- Identify and oversee the implementation of best practices
- Provides complex administrative and project support to management using advanced MS Office skills (Word, Excel, MS Project, and/or PowerPoint)
- Subject matter expert on operational policies and procedures with extensive experience in mutual funds
- Overall responsibility for the safety culture of the facility and implementing Bunge’s safety programs
- Tracks area objectives and coaches Area Supervisors to reach their group’s productivity goals. Responsible to ensure quality of work and maintain the accuracy and integrity of the production records, reports and numbers. 20%
Senior Operations
12/2005
-
11/2008
Dallas, TX
- Periodically work with the mechanical team to operate and maintain natural gas pipeline equipment, which includes mainline and station valves, engine/compressors, along with electric motors and equipment
- Purchase, maintain and track material inventory
- Compile and maintaining station operating data for monthly operating reports and scorecard data, and entering data into the Operations Management System (OMS)
- Support project development and execution while working with cross-functional teams in engineering & construction, technical services, management, and compliance groups
- Displays a desire to learn, understand processes, and reach the next level
- Data mining experience
- Ensure strict adherence to deadlines to meet settlement and payment cut off times
- Process all trades within established guidelines to ensure no financial losses occur
Education
George Mason University - Prince William Campus
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Willing and able to work independently and effectively with peers, and display strong interpersonal and organizational skills
- Proven Leadership capability, strong influencing skills and ability to work cross-functionally
- Experience and demonstrated skill in designing and documenting processes and procedures along with developing supporting communications and training materials
- Excellent oral and written communication and interpersonal skills required, including technical writing capabilities
- Deliver highest quality under deadline pressure, while juggling multiple tasks and in complex environments, strong organizational skills
- Very strong organizational and planning skills with a networker mentality
- Functional: Strong influencing and persuasive skills with the ability to effect changes
How to write Senior Operations Resume
Senior Operations role is responsible for analytical, organizational, interpersonal, advanced, microsoft, excel, business, manufacturing, training, research.
To write great resume for senior operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Operations Resume
The section contact information is important in your senior operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Operations Resume
The section work experience is an essential part of your senior operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Operations resume experience can include:
- Time Management: Uses time effectively with strong multi-tasking skills
- Strong analytical and research skills, as well as verbal and written communication skills
- Effective and proactive communicator with strong written and verbal communication skills in dealing with internal clients and different levels of management
- Demonstrated leadership skills and ability in coaching, mentoring, motivating and developing employees to achieve a highly aligned, motivated and engaged team
- Strong PC Skills including Microsoft Outlook, Word, Powerpoint and Access
- Proficiency with Microsoft Office products; strong MS Excel skills required
Education on a Senior Operations Resume
Make sure to make education a priority on your senior operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Operations Resume
When listing skills on your senior operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior operations skills:
- Technical: Strong Project Management Skills, Excel and Auto CAD skills
- Strong facilitation and communication skills (written and verbal) coupled with coordination and collaboration skills required
- Solid networking skills, strong ability to establish relationships with internal clients
- Excellent computer skills including advanced hands on experience with Microsoft Office Excel and VB scripts
- Proven communication, problem solving, analytical, decision making and interpersonal skills
- Assists/advises less experienced instructors in developing their training materials and their instructional skills
List of Typical Experience For a Senior Operations Resume
1
Experience For Senior Operations Specialist Resume
- Strong computer skills and customer service skills is required
- Attention to detail, focus on customers, verbal and written communication skills, Excel, and analysis and problem resolution skills
- Analyze information and strong reporting skills
- Internationally oriented and excellent communication skills in Dutch and English, both written and verbally
- Very strong communication skills and is able to translate IT methodologies to the business
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back-up assumptions and develop business cases
- Good communication skills in Romania and in English
2
Experience For Senior Operations Technician Resume
- In-depth knowledge of procedures and technical skills acquired through several years of experience
- Assists/advises more junior instructors in developing their training materials and their training skills
- Prior experience leading and facilitating requirements gathering sessions and documentation
- A good understanding of the Consulting and Sales business with at least 2 years of experience
- Demonstrated understanding or experience in commercial strategic and/or business planning and governance
- Prior experience in processing Corporate Actions, Dividends or Settlements with a Securities Brokerage, Bank Trust or Transfer Agency organization
- Strong ability to multi-task various functions and assignments with competing priorities, changing demands and tight deadlines
- Effectively coordinate the Service operations, receive the customers calls and dispatch the Field Engineers
3
Experience For Senior Operations Accountant Resume
- High-attention to detail including proven ability to manage multiple, competing priorities simultaneously
- Some prior experience in leading a team is desirable
- Prior experience in reporting and documentation
- Prior experience working in a tier 1 financial institution
- Working experience in Business Operations or related field, or equivalent relevant work experience
- Effectively manages assigned projects/tasks and is in responsible charge of task activities and schedule
4
Experience For Senior Operations Superintendent Resume
- Coordinates effectively with agency staff, project teammates, contractors, and other consultants
- Coordinate a distributed, virtual team of project managers across the seven global regions and effectively disseminate best practices on a continuous basis
- Prior experience leading UAT for large initiatives from start to finish
- Military experience or experience working with military organizations and personnel
- In depth knowledge of Lifecycle safety processes and willingness and aptitude to learn new skills across Lifecycle safety service lines
- Effectively communicate with advisors, mutual fund sponsors and other operational groups to resolve various account discrepancies
- Excellent time management and able to plan daily priorities
- Building and maintaining strong relationships with other teams in Port, Rail, NPI and Mining Operations
- Working experience in a similar environment (Software / Services)
5
Experience For Senior Operations Process Analyst Resume
- Hardworking, reliable, good attendance & timekeeping
- Utilising strong data analytics techniques to identify opportunities across channels
- Managing the publication of all priority or rushed performance reports
- Operating /Production experience, preferably offshore, in the role of Control Room Technician or Production Technician is highly preferable
- Coordinate the capital planning process; ensuring budgets are met while identifying and prioritizing risks and opportunities to the plan
- Performs evaluation of training effectiveness by conducting end-of-course evaluations and compiling exam result data
- Actively participates in learning activities in a way that makes the most of the learning experience by applying to daily responsibilities
- Develops, implements and issues Operating Experience Program (OEP)/Lessons Learned training materials
- Familiarity with MS Office suite. Previous writing or editing experience
6
Experience For Senior Operations Excellence Manager Resume
- Experience managing both internal and external resources (including remotely)
- Demonstrate product expertise to clients by holding webinars, client presentations and contributing to industry symposiums
- Experience in the financial industry and/or processing in a high volume and deadline driven environment
- Strong organizational awareness, team player and self-starting
- Confidentiality: Experienced at handling sensitive and confidential information
- Maintain excellent standards of customer service through the management and delivery of outsourced and in house underwriting support services
- Strong understanding of FTE and application of labor costs
- Experience within manufacturing field is desired
7
Experience For Senior Operations Project Analyst Resume
- Relevant working experience in a business support role
- Priority of incoming requests (except legal and regulatory requests)
- Extensive experience in developing loan level models for consumer finance industry
- Experience with using Clarizen project management software
- Related experience in operations QA or customer service/ operations/ processing
- Demonstrates up-to-date expertise in Walmart.com Operations and applies this to resolving escalated issues
- General Accounting or Financial Industry Experience
8
Experience For Senior Operations Accountant, Shared Services Resume
- Strong proficiency using Microsoft Excel
- Validate data and verify transactions adhere to established policies and procedures
- Contribute to continuous improvement of client experience and efficiency Assist in various company initiatives
- Demonstrates self-reliance, dependability and accountability
- Capable of effective stakeholder management at various levels within FrieslandCampina
- Brokerage, bank, transfer agent or trust operations experience required
- Demonstrates an intermediate knowledge of general computer applications (Word, Excel, Outlook, etc.)
9
Experience For Power Optimization Center Senior Operations Specialist Resume
- Experience as a project engineer, process engineer, project manager, manufacturing engineer, or related occupation
- Experience as technical leader for large-scale industrial engineering projects
- Experience directly influencing external service providers to successful outcomes
- Maintain open, effective and diplomatic communication with stakeholders
- Manage time to prioritize both ad hoc requests and larger projects, together with stakeholders across the various teams
10
Experience For Psegli Senior Operations Spv Resume
- Business operating improvements by ensuring effective change management that minimizes impacts on business operations
- Has the proven capacity to lead projects and initiatives with a sense of ownership and accountability whilst meeting budgetary and timing requirements
- Experience leading teams responsible for development and maintenance, and production support of large scale customer facing solutions
- Practical experience in monitoring and usage of monitoring tools
- Operates various computer controlled process support/process equipment (i.e. washer, autoclave, vial filler, lyophilizer, capping/inspect machines, etc.)
List of Typical Skills For a Senior Operations Resume
1
Skills For Senior Operations Specialist Resume
- Interpersonal Skills: Interacts effectively with all levels of the organization and has frequent external contacts
- SQL querying and data analytics experience / skills
- Strong written and verbal communication skills with ability to convey information
- Strong time management skills and ability to work independently
- Strong interpersonal and communication skills; both written and verbal
2
Skills For Senior Operations Technician Resume
- Good communication, conceptual, analytical and interpersonal skills
- Strong analytical skills on more complex tasks
- Strong problem-solving skills and sense of accountability
- Excellent interpersonal and communication skills across all levels of seniority
- Proven abilities to effectively manage, motivate and train employees
3
Skills For Senior Operations Accountant Resume
- Proven communication, interpersonal and teamwork skills
- Excellent follow-up skills and ability to build relationships with internal and external business partners
- Strong analytical skills with the ability to identify opportunities for operational and/or technical process improvements resulting in efficiency gains
- Solid analytical, financial, time management and problem resolution skills
- Prior experience with provisioning on Healthcare IT products is desirable
- Communicate effectively with senior-level management and executives, incl. summarizing key points
4
Skills For Senior Operations Superintendent Resume
- Advanced skills with Microsoft Excel (Pivot tables, V-lookups and other functions)
- Related professional experience (banking/financial services industry or customer service) OR 4-6 years of overall experience
- Prior experience as a project manager or COO in a (social impact) startup
- Prior experience as a project manager in a social impact program or corporate social responsibility initiative
- Experience: Three years relevant work experience in a comparable role
- Advanced Computer Systems and Software Skills
- Experience: Three (3) years of relevant work experience
5
Skills For Senior Operations Process Analyst Resume
- Process improvement skills or certification (i.e. lean six sigma)
- Extensive browser based application skills
- Skilled at building solid internal and external relationships
- Experience: 3 years of relevant work experience
- Superior written, verbal, and alternative communication skills
- Computer applications: Microsoft Office products, Advanced Excel skills. Knowledge of proprietary applications such as BRIDGE, etc
- Organizing and establishing priorities
6
Skills For Senior Operations Excellence Manager Resume
- Banking industry and public company experience an asset
- Experience in developing hiring strategies, employer branding, career development and other people topics
- Experience providing insight and margining advice to products including Futures, Options, Swaps, and Repo’s
- Experience with storytelling using multiple data sources to guide initiatives with leadership
- A good understanding of the value chain within Fund Operations and the Fund business in general including regulatory aspects
- Good working knowledge of Asset Based Lending (ABL) business
- Previous auditing/training experience required
7
Skills For Senior Operations Project Analyst Resume
- Previous experience in design, commissioning and qualification of manufacturing equipment to meet end-user needs a distinct advantage
- Strong working knowledge of federal and state laws regarding employment practices
- Three (3) or more years’ experience in Business Process Outsourcing (BPO) and/or Business Process Engineering and/or as a Business Analyst required
- Experience with programming and scripting in operations environments
- Experience working with high cost low volume chemicals
- Familiar with good manufacturing practices,
8
Skills For Senior Operations Accountant, Shared Services Resume
- Experience in coordinating communications related activities and events with high visibility
- Experience managing workers’ compensation claims
- Working experience in the financial industry
- Experience working with High Voltage Systems, in both an operational and maintenance role
- Experience as a deal specialist or servicing analyst from GFS or CCLO
- Previous experience in handling confidential information
- Experience in milling/Masa operations, or related and applicable activities
9
Skills For Power Optimization Center Senior Operations Specialist Resume
- Experience managing margin and settlement calculation for all the derivative products
- Experience monitoring Bloomberg to settle, advise, and assist on derivative trades
- Good understanding of SAP Hybris Product Portfolio
- Support effective project planning and implementation methodologies to oversee execution of AML technology initiatives that support AML Program objectives
- Maintain and operate natural gas compressor station equipment including electrical and instrumentation
10
Skills For Psegli Senior Operations Spv Resume
- Bankruptcy experience
- Experience with Microsoft Access, Word, Outlook and PowerPoint
- Manages and operates the truck scale system and operations
- Experience working with 3rd party providers
- Experience working with Workday or equivalent HRIS system
- Business operations work experience
- Previous experience in leaves administration
- Experience with FMLA, ADAAA, Workers Compensation
List of Typical Responsibilities For a Senior Operations Resume
1
Responsibilities For Senior Operations Specialist Resume
- Attention to detail, ability to analyze information and strong reporting skills
- Strong organizational and time management skills to be able to work independently on multiple projects
- Strong PC Skills: Proficient in Microsoft Office, Access, PowerPoint, Word and Excel
- Solid customer service and client relations experience, including the ability to elicit information from business users and to accurately document same
- Automated systems and PC skills
- Public speaking skills as it relates to hosting staff meetings
2
Responsibilities For Senior Operations Technician Resume
- Experience using the LinkedIn product and understanding of its mission and vision
- Experience with storytelling using multiple data sources to guide initiatives with leadership
- Experience, preferably in the financial/banking industry
- Previous experience of coaching teams and individuals in various topics, specifically agility, or have acted as a scrum master
- Experience in a customer service environment (and understanding of core metrics like CSAT and SLA)
- Experience in operations or marketing analytics
- Experience with project management and working cross-functionally with teams at LinkedIn and within GCO
3
Responsibilities For Senior Operations Accountant Resume
- Operate testing equipment
- Demonstrated leadership and initiative in sample management activities
- Strong knowledge of retail store operations, processes and procedures, and technological aspects of retail
- Contribute to continuous improvement of client experience and efficiency
- Demonstrates ability to troubleshoot mechanical and electrical components
- Demonstrated ability to identify opportunities to improve processes
4
Responsibilities For Senior Operations Superintendent Resume
- Demonstrated track record in operations and business project execution
- Connect ‘dots’ across all operations processes to achieve effective productivity and output
- Experienced and well versed in ITSM processes and tools like Remedy
- Experienced in HOOK & THEME development
- Experienced in Ajax & jQuery, DHTML, Hibernate, Servlet & JSP, Core Java, J2EE, Oracle and Golden Gate
- Valid U.S. State Driver License with no major infractions
- Good knowledge of lean processes and agile frameworks
- Experience in operational and financial management
5
Responsibilities For Senior Operations Process Analyst Resume
- Manage multiple projects and priorities with minimal supervision
- Proven ability to establish relationships with key stakeholders, to lead, influence and to accomplish business objectives
- Experience with Teradata, R, SAS, Hadoop (Hive/Pig), Tableau and Python
- Ten (10) years liquid pipeline maintenance & operations, and/or oil and gas experience
- At least five (5) years of natural gas pipeline, plant maintenance, and/or oil and gas experience
- Previous liquid pipeline maintenance & operations, and/or oil and gas experience
- Demonstrates an intermediate knowledge of general personal computer applications (Word, Excel, Outlook, etc.)
- Experience with Tableau or another data visualization tool
- At least one year of business operations work experience
6
Responsibilities For Senior Operations Excellence Manager Resume
- Professional experience with SQL and relational databases
- Business operations work experience
- Experience supervising Bargaining Unit Employees and understanding of Collective Bargaining Agreements and applicable work methods
- Experience preparing and managing budgets helpful
- Experience using formal problem solving techniques such as root cause analysis and/or Lean Six Sigma
- Bank business and financial performance by ensuring that changes and solutions are cost-effective, timely and efficient
7
Responsibilities For Senior Operations Project Analyst Resume
- Experience in call center and real-time reporting applications desired
- Demonstrated working knowledge of cGMPs and regulatory requirements as they apply to the vaccine and/or pharmaceutical industry
- Experience in Aseptic processing
- Five or more years of experience in the gaming industry, preferably in management
- Valid New York State Gaming License (or ability to obtain one)
- Experience in order fulfillment / project coordination / ecommerce operations
8
Responsibilities For Senior Operations Accountant, Shared Services Resume
- Introduce and drive operational stability and effectiveness for communities of practices (CoP) across the product organization
- A positive attitude and a strong team player
- Work experience in a similar capacity
- STUCKY experience (ABL system at BMO)
- LoanIQ experience (Loan origination system used at BMO, TD and other US firms)
- APMS experience (risk and collateral system at BMO)
9
Responsibilities For Power Optimization Center Senior Operations Specialist Resume
- Organized, reliable and able to prioritize workload
- Years of communications/ executive support experience required
- Experience of use of operational excellence and project management tools
- A proven continuous improvement mindset
- Experience required in a similar or related role
- Proficiency in Microsoft office; experience with collaborative software such as SharePoint
- Several years or relevant job experience gained in a software/IT environment
- Experience with trade life-cycle and settlements
10
Responsibilities For Psegli Senior Operations Spv Resume
- Priorities, manage and perform under pressure to meet SLA’s
- Daily prioritization of assigned work
- Work with Sr. Safety Analyst Specialist to prioritize daily work
- Past experience in cross-continent organization (e.g., Americas, Europe and Japan)
- Liquid measurement experience and knowledge of equipment (Omni Flow Computers, Coriolis Meters, and Turbine Meters)
- At least seven (7) years of natural gas pipeline, plant maintenance, and/or oil and gas experience
- Liquid measurement system experience is important (Alan Bradly PLCs, Omni Flow Computers, Coriolis Meters, Turbine Meters, small volume provers)
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