Senior Processing Officer Resume Sample
Work Experience
- Timely & accurate in processing and maintenance of customer’s instruction
- Create, maintain & track collaterals in the form of mortgage, cash deposits, banker’s guarantee, securities & portfolio power
- Timely and accurate in processing, maintenance of customer’s instruction
- Proactively reviews each account to offer value added products and services
- Verify and process customer requests/instructions through various channels ensuring proper due diligence
- Overview communication to the customer and resolution of investigation cases within designated timeframes, if required
- Ensure timely reconciliation of books of accounts and any exceptions noticed are highlighted to appropriate levels
- Verify and process customer requests / instructions through various channels ensuring proper due diligence. Overview communication to the customer and resolution of investigation cases within designated timeframes, if required
- Maker / Checker – Account Opening / Maintenance
- Review Account Opening documents received to ensure receipt of all required information and that they are appropriately authorized
- Ensure the responsible controls for Account Maintenance are followed and strictly enforced
- To have callback activity exposure and be able to effectively interactive with the customer to resolve complaints/queries
- Compliance to all regulatory requirements
- Contact clients over phone to verify instructions
- Credit Processing: Carry out thorough credit checking through internal caution lists, external credit checks and employment verification
- Credit Approval: Exercise sound credit judgment in approving applications and credit line maintenance requests thus ensuring that quality accounts are being approved and booked and losses minimized
- Enforce strict procedure in fraud identifications and deterrence as well as adhering strictly to company’s policies on all work related matters
Education
Professional Skills
- Moderately complex math skills; Accounting and financial proofing skills focusing on debit and credit processes
- Excellent Excel handling skills
- Positive/ extrovert/ excellent interpersonal skills
- Accounting and financial proofing skills focusing on debit and credit processes
- Good Communication Skills–written and spoken
- Meticulous, with good initiative and independence, communication skills
- Candidates with strong expertise on domain
How to write Senior Processing Officer Resume
Senior Processing Officer role is responsible for reporting, credit, research, compliance, regulatory, collaboration, bpo, exceptions, maintenance, excel.
To write great resume for senior processing officer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Processing Officer Resume
The section contact information is important in your senior processing officer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Processing Officer Resume
The section work experience is an essential part of your senior processing officer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior processing officer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior processing officer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Processing Officer resume experience can include:
- Experience in banking operation and operational process management
- Timely escalation on incomplete and delayed processing
- Timely collation of data for Regulatory reporting
- Timely and accrate processing and customer resolution
- Receive and action all account opening requests within the agreed SLA
- Credit Line Actions: Perform permanent and temporary line reviews and ensures that checks are promptly and correctly cleared
Education on a Senior Processing Officer Resume
Make sure to make education a priority on your senior processing officer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior processing officer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Processing Officer Resume
When listing skills on your senior processing officer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior processing officer skills:
- Positive/extrovert/excellent interpersonal skills
- Graduate with 0-3 years’ experience in banking operations
- Graduate with relevant experience
- Review reports to ensure proper audit on documentation, perform ontrol checks on documents/instructions and evidence the same
- Opening of CASA accounts for NR and Domestic customers
- Account opening, maintenances and processing of customer Instructions within the agreed TAT
List of Typical Skills For a Senior Processing Officer Resume
Skills For Control & Compliance India Amo-senior Processing Officer Resume
- NISM certification (however associates has to complete the same within 30 days of joining the unit, else they would be released from the team)
- Process required information into the system in order to establish the customer and their accounts
- Resolves complex customer inquiries and supervisor escalated issues Proactively reviews each account to offer value added products and services while adhering to strict telesales laws and regulations
- Experience in banking operation, Operational process management.Prior work experience in a related job that would provide a good understanding of activities, policies, procedures, and concepts of the work area
- Experience in banking operation, Operational process management. Prior work experience in a related job that would provide a good understanding of activities, policies, procedures, and concepts of the work area
- Meticulous, with good initiative and dependence, communication skills
- Demonstrated strengths across Risk / Controls and Client Excellence
Skills For Senior Processing Officer Resume
- Exposure to Cards Operations would be an added advantage
- Collaboration –Work closely with your team to provide an excellent client experience. Ensure that your team’s collective work meets quality standards, timelines and service level agreements
- Problem Solving -Listen, ask questions, and deeply understand the needs of your clients and team. Act like an owner by taking accountability for issues, and know when to lean on others to build a better solution together
- Continuously provide quality services to all customers
- Track and provide MIS on unit’s performances for management review
- Projects - Perform User Acceptance Test (UAT) on new products launches & system enhancement related to ensure smooth cut-over to production system
Skills For Control & Compliance India Amo-senior Processing Officer Resume
- Ensure day to day operations are performed and SLA are met as per agreed for all business
- Liaise with the branch staff to clarify, highlight deficiencies, rectify incomplete instruction and escalate to the Team Manager as appropriate
- Verify and process customer requests/instructions through various channels ensuring proper due diligence Overview communication to the customer and resolution of investigation cases within designated timeframes, if required
- To research and accurately perform Quality reviews within designated timeframes
- Ensure there are Nil impacts by service delays