Senior Quality Analyst Resume Sample
Karley Witting
9613 Johns Rapids,
Dallas,
TX
+1 (555) 417 9087
Work Experience
Senior Quality Analyst
04/2016
-
PRESENT
Chicago, IL
- Managing key risk indicators and emerging risk monitoring for one or more
- Creating comprehensive audit trails/work papers and assessing and
- Conduct quality reviews to measure compliance with published policies, procedures and regulatory guidelines
- Perform analysis of data to identify and communicate quality trends
- Work cross functionally to influence and promote change in order to continually deliver quality service to our internal and external customers
- Provides subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables
- Works with project teams to develop, publish and implement software quality assurance plans
- Coordinates and facilitates quality assurance activities across projects with project managers
Senior Quality Analyst, T&e Management
09/2013
-
03/2016
New York, NY
- Monitors internal IT service quality control standards, policies and procedures
- Provides training on established processes and policies
- Monitors and analyzes performance metrics program for quality improvement initiatives
- Escalates non-compliance to policies, process and standards
- Perform quality reviews/approval for the following as related to commercial API
- Manage workload for multiple projects, priorities and resource demands simultaneously
- Testing in Mainframe TPF environment including validating jobs, fields, triggers and loads
Senior Quality Analyst Analytics Department
07/2009
-
08/2013
Houston, TX
- Coordinates all test automation related work for projects assigned and ensures that all quality assurance objectives have been met
- Develops, writes, and communicates test plans
- Responsible for Developing and executing tests for assigned work
- Coordinating testing efforts across multiple projects reviewing all testing standards escalating any concerns to the Principal Quality Analyst or Manager
- Improving Automation efforts within the testing team. Participate in reviews that ensure testability, accuracy, and consistency of requirements, technical designs and test grids
- Overseeing defect lifecycle
- Participates in production verification and checkout
Education
California State University Channel Islands
2003 - 2008
Bachelor's Degree in Computer Science
Professional Skills
- Excellent computer, organizational, and prioritization skills. Proficient in Word, Excel, and knowledge of other Microsoft based office programs
- Data warehouse/Data marts testing experience -Table validations/File validations
- Work in a team environment with excellent communication skills - writing, in person, and by telephone
- Demonstrate an understanding of and analytical skills for a given system End to End
- Demonstrated collaborative and mentoring skills
- Strong SQL scripting skills to write database queries to create the database, setup the data and then test the database and test the data
- Demonstrated experience in setting up and/or support of a customer experience management program
How to write Senior Quality Analyst Resume
Senior Quality Analyst role is responsible for organizational, analysis, customer, interpersonal, analytical, sql, software, research, database, training.
To write great resume for senior quality analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Quality Analyst Resume
The section contact information is important in your senior quality analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Quality Analyst Resume
The section work experience is an essential part of your senior quality analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior quality analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior quality analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Quality Analyst resume experience can include:
- Related skill and competency experience demonstrated through job experience
- Excellent written, verbal, Meeting Mgmt., planning & follow-thru skills
- Have good critical thinking and problem solving skills (DMAIC, Six Sigma, and Lean)
- Very strong written and verbal communication skills. Ability to identify risks and escalate to applicable stakeholders
- Strong observational skills, analytical, and detail-oriented
- Be flexible and team-oriented, with good interpersonal skills and the ability to balance multiple tasks
Education on a Senior Quality Analyst Resume
Make sure to make education a priority on your senior quality analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior quality analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Quality Analyst Resume
When listing skills on your senior quality analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior quality analyst skills:
- Strong assessment skills (critical thinking skills)
- Interpersonal skills in order to effectively communicate on all levels of the organization
- Excel skills, analysis and problem resolution skills
- Meet deadlines, effective time management and prioritization skills
- Creative problem solver with good troubleshooting and debugging skills
- Able to communicate clearly, simply, and effectively both orally and in writing and have experience giving presentations to mid and top level management
List of Typical Experience For a Senior Quality Analyst Resume
1
Experience For Senior Quality Analyst, T&e Management Resume
- Prior experience with Selenium -- setting up the framework, coding the scripts
- Prior experience working in the Life Insurance Industry
- Solid experience with Test Management Tools and Issue Tracking Tools (e.g., HP Quality Center/ALM, IBM Rational ClearQuest, MS VSTS/Test Manager, etc)
- Have knowledge of Good Documentation Practices (GDP) and application of current Good Manufacturing Practices (cGMP)
- Effectively present/communicate information and respond to questions from managers, suppliers and/or customers
- Act effectively as a team member and resolve problems
- Testing experience in a variety of applications and/or infrastructure projects
- Experience in applying latest test automation techniques like data-driven testing, behavioral testing etc
2
Experience For Senior Quality Analyst Global Resume
- Experience developing and maintaining Test Automation scripts
- Experience executing the regression and performance testing for packaged releases on a defined schedule timeline
- Experience executing testing scenarios focused on quality assurance of development and support changes in ERP or similar integrated enterprise application
- Experience writing scripts using shell scripts or VB Script
- Experience in working among cross-functional groups; results focused with record of accomplishment of delivering on schedule and within budget
3
Experience For Senior Quality Analyst Analytics Department Resume
- Vast experience of compressor quality, various inspection and testing methods involved in the compressor manufacturing processes
- Experience in reusing unit test cases, test stubs to other development test object in automating test suites
- Experience working with ad hoc query and scripting programs (Microsoft SQL Server required)
- Experience and knowledge in automated testing of complex Web systems
- Experience working with databases such as T-SQL, Oracle, MySQL etc
- Help prioritize issues in the bug database to expedite bug-fixing efforts
- Experience testing conversion projects
4
Experience For Senior Quality Analyst With English Resume
- Strong knowledge of Linux/Unix operating systems
- Experience participating in an Agile Scrum software development environment
- BS/BA in computer science, engineering or business related discipline or equivalent work experience
- Experience in a Technical Testing space with focus in Web Automation
- Experience with automated testing platforms (Selenium, Jmeter, SoapUI)
5
Experience For Medicare Advantage CTM Senior Quality Analyst Resume
- Experience with version control systems / bug tracking tools (svn, GIT, JIRA, etc.)
- Perform in a professional courteous manner at all times. Provide excellent customer service. Leading by example
- Experience testing complex n-tiered applications include applications hosted on-premises and in the cloud
- Experience in Testing (manual and automation) of business software applications
- Life insurance, Pension, finance and Good understanding of financial mathematics and actuarial terminology
6
Experience For Senior Quality Analyst / Test Lead Resume
- Experience working on a database query tool
- Expertise in Quality Assurance, or Manufacturing, or Validation – 2 years
- Experience in a software quality assurance testing role
- Experience in software testing
- Experience working in a software company
- Experience in process and product auditing
- Experience in the use of automated game testing solutions (TestArchitect, T-Plan, Calabash)
- Auditing experience
- Self-motivated; able to discern operational priorities and execute with a level of urgency
7
Experience For Senior Quality Analyst / Industrial Engineer Resume
- Strong knowledge of individual systems in play within the game engine and how they interact
- Provide feedback on the effectiveness and efficiency of team processes and methodologies
- Strong sense of urgency to mitigate risks and potential areas of concern proactively rather than reactively
- An excellent opportunity to join dedicated and enthusiastic Quality Team
- Quality Assurance experience required
- Experience with PeopleSoft HCM
- Experience with TFS, Rally, Jira, confluence, HP testing tools (Quality Center, Quick Test Pro and Load Runner) and Selenium
8
Experience For Senior Quality Analyst Resume
- Experience in creating Test Plans, Test strategies, Test effort estimation and Identify risks and create mitigation plans
- Strong data analysis, data verification, and problem-solving abilities
- Experience working with data in a Healthcare environment
- Experience in Onsite-offshore co-ordination
- Relevant work experience with functional and non-functional aspects of Web/Mobile applications and/or Web Services
- Demonstrates accountability and responsibility of EHS performance and compliance
- Provide the necessary evidence to support evaluations
- Experience with TestComplete automated testing platform
- Experience with continuous integration tools (Bamboo, Jenkins, etc.)
9
Experience For Senior Quality Analyst, T&e Management Resume
- Proficient with databases, strong knowledge of SQL
- Experience with test case management system
- Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
- Designing, developing, and executing tests in a custom development environment in line with agreed plans and strategies
- Maintaining and troubleshooting the automated regression test pack ongoing
10
Experience For Senior Quality Analyst Global Resume
- Understanding of release procedures, test methodologies, QA process, software defect tracking and understanding of automated test processes
- Managing Quality issues investigation, tracking and reporting
- Drafting detailed test plans and test suites for new feature or content testing
- Executing the automated regression test pack and reporting the results
- Creating slides and presenting on performance, results, and plans to teams and departments
- Understanding of the Software Engineering Institute (SEI) Capability Maturity Model (CMM), ISO 9001, and ITIL 2011 requirements
List of Typical Skills For a Senior Quality Analyst Resume
1
Skills For Senior Quality Analyst, T&e Management Resume
- Strong organization and time management skills, with an ability to work independently in a fast-paced environment and prioritize work appropriately
- Strong proven experience in testing of multi-tiered web applications using all major browsers
- Preference to BSC experience. Preference to experience in the BSC eCAPA system. Preference to quality/compliance/audit experience
- Fast learner with strong problem solving and analytic skills
- Good global and cross-boundary communication skills both verbal and written
- Handle multiple, repetitive tasks and prioritize effectively
- Strong computer skills able to utilize a variety of Windows-based software programs such as MS Word, and Excel
2
Skills For Senior Quality Analyst Global Resume
- Strong attention to detail, focus on customers, verbal and written communication skills
- Readily adapt to change, strong interpersonal and negotiation skills, and open to constructive feedback
- Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution
- Strong experience in build/understand complex SQL Queries, Data analysis, Data setup and Data validation process
- Be vocal:about risks that are hampering our goals to effectively deliver what we committed to
- Functional skills using Microsoft Office (Excel, Word, PowerPoint, Access and Visio)
- High level of organizational skills and attention to detail regarding finished deliverables
3
Skills For Senior Quality Analyst Analytics Department Resume
- Good analytical and creative problem solving skill
- Effectively respond to ad-hoc requests and reporting for warranty-related information to and from external and/or internal customers
- Highly developed verbal and written communication skills in both Spanish and English
- Highly developed interpersonal relations / communications skills
- Prior extensive experience in quality and/or root cause analysis required
4
Skills For Senior Quality Analyst With English Resume
- Solid Experience working in Onsite/Offshore model and Multi-vendor environments
- Experience in an claim processing or audit environment that reflects a proven track record or proficiency in the competencies noted
- Proven Experience in developing test strategy/approach
- Related business experience with management experience
- Interact effectively with customer business technical team members
- Experience in an audit environment that reflects a proven track record or proficiency in the competencies noted
- Professional presentation skills necessary for executive, customer and supplier groups
- Work effectively and efficiently both on an independent basis and as part of a team
5
Skills For Medicare Advantage CTM Senior Quality Analyst Resume
- Experience in an audit environment that reflects a proven track record or proficiency in the competencies noted
- Development to effectively manage their deliverables and interdependencies within their given release container
- Excel skills at the basic level
- Demonstrated understanding and experience with an Agile delivery model, preferably Scaled Agile Framework (SAFe)
- Effectively accomplish daily tasks and record/monitor performance metrics
- Communicate effectively the daily status - risks / issues / dependencies, track progress and manage issue workflow to resolution
- Strong technical aptitude and experience with the software tools and techniques used in automated testing (e.g., HP Quality Center, Quick Test Professional, )
- Dedication to enhance knowledge and skills through research and experimentation, in-house and external classes
6
Skills For Senior Quality Analyst / Test Lead Resume
- Solid experience with Microsoft personal productivity tools (Excel, Word)
- Having Experience in Software Testing, which includes Test case Authoring, Test Execution,
- Planning and managing support for service testing and validation tools and processes
- Programming or scripting knowledge and experience
- Engineering management experience (10 years)
7
Skills For Senior Quality Analyst / Industrial Engineer Resume
- Experience writing and executing SQL scripts for the purpose of locating, creating or manipulating test data
- Experience testing healthcare EDI systems including claims adjudication and enrollment processing (i.e. Testing 835/837 EDI Files)
- Experience obtaining customer requirements and developing and/or testing systems with customer emphasis
- Experience in process optimization, identifying process gaps, as well as creating and implementing improvement ideas
- Vast experience of handling various types of problems related to compressor components manufacturing and compressor testing
- Experience in auditing for performing and hosting audits, supplier audits, or FDA regulatory inspections
8
Skills For Senior Quality Analyst Resume
- Strong understanding of different testing types and testing strategies
- Experience executing performance and load tests, analyzing results and identifying bottlenecks
- Previous leadership experience including providing feedback on other analysts
- 3 – 5 years relevant work experience, preferably in auditing and improving operational processes required
- Software development and/or testing and/or system engineering experience
- Experience creating and executing test cases
- Experience in manufacturing setting in inspection and measurement systems
- Experience working in a defense engineering environment
9
Skills For Senior Quality Analyst, T&e Management Resume
- IT experience/proficiency with identifying and coordinating system enhancements
- Experience with writing automated scripts using C# .NET or other language
- Experience implementing automated test frameworks using Selenium WebDriver
- Experience working with global teams, and maintain cultural-sensitivity during the course of assigned responsibilities.,
- Ensure testing equipment is in good working order; troubleshoot any equipment problems
10
Skills For Senior Quality Analyst Global Resume
- Hands on test automation experience with the following testing/automation tools: Selenium, HPE ALM, HPE UFT, GitLab, Jenkins, JIRA
- Experience in test automation, performance testing, capacity and load testing
- Experience/Working knowledge of the Agile Methodology; familiarity in creating test cases/scripts from user stories
- Previous experience being embedded
- Extensive experience on Manual Testing
- Experience in installation/configuration of Operating System like Unix/Windows
- Experience in building Test Lab setups
- Experience in Testing on Cloud Application
- Experience in Preparing Test Plans, Test case development, Test execution and Test Reports
List of Typical Responsibilities For a Senior Quality Analyst Resume
1
Responsibilities For Senior Quality Analyst, T&e Management Resume
- Analyze project and/or change documentation (BRD, FRD, TDD, CR) to determine and document appropriate test approach for complex multi-application/platform projects
- Customer service orientation with strong problem solving and analytical skills
- Outstanding customer service and communication (written, verbal, active listening) skills
- Experience in developing and executing automated test cases
- Has a strong ability to use Excel, Word, Power Point and other software necessary for data entry and reporting
- Deliver effective training to customer relationship specialists
2
Responsibilities For Senior Quality Analyst Global Resume
- Experience working in related field required
- Experience in a technical field working with mechanical and electromechanical parts
- Experience in the following areas
- Proven track record of proactively managing multiple projects through to completion
- LEAN, Six Sigma & or ATS (Analytical Trouble Shooting) experience
- Work experience in banking, finance and/or insurance industry would be an asset
- Acting as a WSP Quality Network Individual, performing Project Health Checks
- Partnering and influencing others to achieve a desired result
- Understanding of customer needs related to Ops Center and/or farming mobile products
3
Responsibilities For Senior Quality Analyst Analytics Department Resume
- Tracking of defects within proper pipelines to resolution
- Researching of defects to provide detailed insight to all stakeholders
- Investigating compliance of the laws, regulations, internal policies and
- Following established Quality Management System Processes
- Managing the QMS and all its documents
- Using SharePoint / Intranet programs maintain / update / organize policies, procedures and specifications to develop easy access and user-friendly systems
4
Responsibilities For Senior Quality Analyst With English Resume
- Partnering with senior managers & Investment Decision Makers
- Delivering Executive Summaries to Senior Leadership
- Willing to travel to support multi-site operations
- Understanding of ISO 9001:2015 standard; knowledge of UL, CSA, RoHS and REACH regulations
- Working knowledge of statistical analysis techniques and methodologies
- Managing complexity and change
5
Responsibilities For Medicare Advantage CTM Senior Quality Analyst Resume
- Working with the automation framework and automation tools to ensure that the shared object repository is always up to date
- Collaborating with various stakeholders for the purposes of defects root cause analysis and issue conclusion
- Programming language (C, C#, JavaScript etc.)
- Willing to travel to other Sapiens / client locations
- Working with internal customer and site Quality Managers to obtain analytical measurements and technical data
- Understanding of FDA 21 CFR Part 11 is desirable
- Understanding product quality and how it relates to product realization
- Understanding of Software Configuration Management concepts
6
Responsibilities For Senior Quality Analyst / Test Lead Resume
- Conducting tests as defined in the test plans and designs, and documented in the service design package
- Administering test assets and components
- Working writing, executing and monitoring automated test suites using Selenium framework
- Assist in developing and/or improving testing tools and processes
- Drive smoke testing for daily build promotions and coordinate with other team members for reporting and troubleshooting
7
Responsibilities For Senior Quality Analyst / Industrial Engineer Resume
- Facilitate training on SOP updates relating to changes in Quality System processes along with various special interest training to the organization as needed
- Automate existing manual test cases and promoting the use of re-usable objects for functional and regression testing
- Knowledge of various testing tools, testing techniques, and testing methodologies that exist in the industry
- Encourage feedback:be an active member of the team and organisation by keeping communication lines open to seeking and giving feedback continuously
- Thorough understanding of the following types of testing
- Problem solve by finding root causes and proposing viable solutions
8
Responsibilities For Senior Quality Analyst Resume
- Lead projects to analyze quality performance of Bloomberg products utilizing using statistical and analytical tools and methods
- Assist in developing and writing lab and quality control procedures
- Provides feedback highlighting positive trends and areas of development identified during file reviews
- Create automation test plans and test cases that focus on ensuring the optimal processing of application/small project changes
- Assists in the facilitation of meetings reviewing the analysis and discussions around action item planning
- Build and maintain trusted partnerships with internal and external contacts by acting as the chip and mobile product testing and approval expert
9
Responsibilities For Senior Quality Analyst, T&e Management Resume
- Support implementation of our customer satisfaction survey program, including survey design and customer journey mapping
- Responsible for recommending and implementing changes
- Upporting Salesforce.com testing (2-3 years in a QA Lead Role)
- Successful track record of implementing and measuring process improvement initiatives
- Able to work additional hours at times, varying shifts, including weekends and holidays as needed
- Proficiency using metric reporting formats and diagrams
- The ability to employ analytic software (e.g. SQL, MS Access, SAS, SPSS) is required for analyzing data residing in large relationship databases
10
Responsibilities For Senior Quality Analyst Global Resume
- Basic statistical knowledge (sampling, forecasting, etc)
- Responsible for executing special projects, guaranteeing compliance with contract terms and conditions as per the terms and conditions as set forth
- Review of new business applications (all product lines). Checking for correct routing procedures, documentation, follow-ups and final decisions
- Conceptual understanding of ETL testing
- Thinks several steps ahead in deciding on best course of action, anticipating likely outcomes
- Support Operations and Quality in the investigation of issues and with identifying the root cause, and recommending actions to prevent recurrence
- Coordinate and steer problem solving and decision-making
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