Senior Strategic Account Executive Resume Sample
Cordie Heidenreich
63886 Monserrat Walks,
Chicago,
IL
+1 (555) 576 7144
Work Experience
Senior Strategic Account Executive
07/2017
-
PRESENT
Houston, TX
- Proven Track record selling Complex Enterprise Solutions, preferably in the Digital Marketing space
- Forge and maintain good business relationships with both internal and external clients
- Demonstrated presentation and computer skills
- Excellent communication and presentations skills with top-notch customer service approach
- Proven experience in using quantitative and qualitative analysis to assess partnership performance and make recommendations for each account
- Remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities
- Work successfully in a team environment, partnering with all other organizations within Adobe including Sales, Engineering, Production & Marketing
- Creative problem-solving approach
- Match the VMware solution to the customer’s business needs, challenges, and technical requirements
AHM Senior Strategic Account Executive
08/2014
-
02/2017
Houston, TX
- Experience in selling infrastructure solutions or software solutions essential
- Experience of working on strategic accounts/projects
- Expertise in channel and direct sales
- Strong acumen for detailing the business benefits of the sometimes quite technical solutions within the portfolio
- Work as part of an extended team
- Significant track record of accomplishment selling in software or infrastructure
- Articulate and evangelize the vision and positioning of both the company and products, and secure long-term commitments
Senior Strategic Account Executive, Optumrx
09/2011
-
03/2014
Detroit, MI
- Excellent written and verbal communication skills including the ability to effectively present to both technical and non-technical personnel
- Maintain a high level of healthcare industry knowledge as well as customer’s industry
- Manage the two largest client relationships in adding value to the clients’ operation in strategic planning activities, cross-selling and up-selling services to increase revenue
- Use strong industry knowledge to add value to the clients’ operation to assist in solving client issues and concerns,
- Maintain an ongoing knowledge of clients’ business; as well as their contract with OptumRx
- Work with existing AE / SAE’s to incorporate ops issues into business plans / remediation plans as needed
- Demonstrate marketing and technical expertise through: Client, broker and consultant meetings
- Prospect, qualify, and close new Service Cloud and Field Service deals
- Develop and execute successful campaigns
Education
Montana State University - Northern
2006 - 2010
Bachelor's Degree in Business
Professional Skills
- Proven strong relationship - building skills with 3+ years of client - facing experience
- Extremely strong organizational skills with attention to detail
- Strong financial acumen with 3+ years of proven experience
- Pro-actively seeks others’ opinions Has proficient public speaking skills
- Demonstrated Leadership within National or Key Accounts with proven outcomes (Single Accounts over $5 million in Allergy and $2 in Autoimmune)
- Possess strong analytical capabilities in order to assess and understand profitability of customer relationships in order to effectively partner and negotiate
- Strong working knowledge of UHC’s portfolio of products, marketing and managed care knowledge
How to write Senior Strategic Account Executive Resume
Senior Strategic Account Executive role is responsible for presentation, finance, design, research, digital, insurance, travel, events, software, building.
To write great resume for senior strategic account executive job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Strategic Account Executive Resume
The section contact information is important in your senior strategic account executive resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Strategic Account Executive Resume
The section work experience is an essential part of your senior strategic account executive resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior strategic account executive responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior strategic account executive position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Strategic Account Executive resume experience can include:
- Have a solid background in market and account development, creating and implementing successful business strategies that drive market and sales growth
- Previous experience selling complex software solutions into Enterprise level customers within the Public sector
- Working experience in the PBM industry
- Experience in sales, marketing, business development and/or technology sales
- PBM Pricing experience
- Proven ability to navigate a complex organization to resolve customer issues
Education on a Senior Strategic Account Executive Resume
Make sure to make education a priority on your senior strategic account executive resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior strategic account executive experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Strategic Account Executive Resume
When listing skills on your senior strategic account executive resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior strategic account executive skills:
- Understand and can anticipate customer needs to effectively articulates the VMW value proposition and creative solutions
- Probes through effective listening and observations to responses and reactions without interruption, pre-judgment and assumption
- Demonstrates some knowledge of Network Design, MAN technologies &
- Prioritize issues for other members of their team
- Have developed a recognized standing in their specialty. Known for innovation and creativity and assume a leadership role in problem definition and solutions
- Be responsible for selling the complete VMware solution, products, and services within a list of 1-10 geographically focused Named Accounts
List of Typical Experience For a Senior Strategic Account Executive Resume
1
Experience For AHM Senior Strategic Account Executive Resume
- Account mgt experience with ASO and complex product offerings highly valued
- Strategically plan, negotiate and influence the interactions and relationships with customers, their brokers/consultants and internal team members to achieve strategic account goals
- Develop and maintain a detailed knowledge base of assigned customers, beyond the traditional healthcare-focused information/knowledge, to become an extension of the customer's business
- Select (with the assistance of the Account Coach), lead and leverage a team of internal team members as part of the customer's Strategic Account Team to strategically direct the customer’s relationship with UnitedHealth Group
- Build relationships with employer / group clients (not individual members) and partners with a OptumRx Client Relations Manager for overall and day - to - day service delivery
2
Experience For Senior Strategic Account Executive, TPA Resume
- Proven Public Sector track record with relevant customer relationships
- Direct & New Business sales experience
- Proven ability to leverage virtual and extended teams
- Travel, as required, to prospects, customers or marketing events throughout Europe (30% travel)
- A passion for non-profit and NGO work
- Managing assigned accounts with a focus on client trend management, strategic plan development and execution, cultivating multi - level client relationships and manages staff
- Prioritizes and conducts regular on - site or telephonic client meetings as appropriate to proactively review client benefits, drug utilization and trend management strategies
- Providing training, support and direction to customer service representatives and staff as necessary. Updating the web tool with appropriate client specific information, e.g. member communication materials, formulary exceptions, exception documents. Educating and assisting clients in using help desk for day - to - day inquiries
3
Experience For Senior Strategic Account Executive, Optumrx Resume
- Ensuring quick response and follow - up to client inquiries, including returning phone calls and emails within 2 hours and attempted resolution of all issues in less than 48 hours
- Follows - up with client within 24 hours after issue resolution
- Maintain strategic relationship with top strategic customers
- Develop plans for revenue growth
- Maintain industry knowledge and strategic direction of the discount card and Pharmaceutical industry
- Identify and monitor industry market leaders within the discount card and Pharmaceutical copay market
- Own a client portfolio and manage the sales process end to end
- Tware & applications sales
4
Experience For Senior Strategic Account Executive, URS Resume
- Overall owner of a major coalition relationship & responsible for contract administration, deliverables, and tracking / coordination of all contractual obligations
- Coordinates / drives all activity & priorities internally including a combined, all - inclusive account team meeting weekly, also consolidating all coalition open client items
- Single point of contact for coalition executives / leads for escalations and strategic management
- Drives bi - weekly external coalition calls in coordination with Sales
- Creates monthly dashboards for leadership on relationship status (no surprises)
- Schedules monthly / quarterly industry highlight overview & quarterly educational webinars
- Drive client specific NPS® action plan
5
Experience For Senior Strategic Account Executive Resume
- Support finalist meetings in coordination with Sales
- Establish and maintain strong and appropriate relationships with customers and consultants; ensure Senior Manager has customer specific high level/board level decision making contacts
- Responsible for the ongoing maintenance, communication and collection of customer's fee revenue and insured premiums (DSO) in collaboration with finance and collections department
- High-Velocity Change: Drives initiatives to achieve organizational targets; able to adapt to rapidly changing conditions; continually seeks ways to improve process; demonstrates creative, cost-effective solutions
- Operating Efficiency: Focuses on execution, removing obstacles and distractions, develops new processes that enhance efficiency and performance. Effectively understands use of data to effect positive change in utilization patterns
- Top-Performing Employees Are Our Greatest Asset: Fosters a competitive environment and serves as a role model to other employees. Self-motivated; maintains a high level of work quality, focuses of detail and in dependable in meeting commitments and fulfilling obligations
- Cutting Edge: Consistently demonstrates ability to act and react swiftly to challenges
- Build Value to Customers: Builds and strengthens customer relationships; finds better ways to meet customer needs; acts ethically, maintaining the highest personal and professional integrity
6
Experience For AHM Senior Strategic Account Executive Resume
- Accountability Through Matrix Management: Works effectively within the matrix, promoting trust and communications across the business segments; collaboratively builds strong relationships
- Strong interpersonal skills; networks outside and inside the organization and builds positive relationship
- Gain alignment with their customer on a multi-year collaborative business plan, maintains an ongoing quarterly review cadence
- Develop new business for SAS by working with our customers and analyzing both industry and market trends. Research and understand competitive positioning to run relevant sales campaigns and identify new opportunities for SAS
- Achieve an individual sales quota. Direct complex sales opportunities including implementation plans, which include the coordination of internal and/or external services
- Engage appropriate external partners to create new revenue opportunity and elevate SAS's strategic position in the account
- Utilize SAS BASE methodology and the multi-year strategic account plan that articulates their customer's strategic business goals and objectives. Team with SAS colleagues and position them for an effective engagement with the client
7
Experience For Senior Strategic Account Executive, TPA Resume
- Shape and deliver win-win scenarios for the client that deliver value and effective success measures. Create realistic and worthy expectations
- Manage relationships at multiple levels within the account. Work alongside management on the scheduled cadence of collaborative meetings with key account stakeholders to create, evaluate and direct a collaborative roadmap
- Maintain accurate revenue forecasts. Apply SAS contractual and pricing policies to a client situation with full appreciation of implications and commercial risk
- Account management experience in the insurance industry required
- Have a greater understanding of the competitive landscape in the customer base
8
Experience For Senior Strategic Account Executive, Optumrx Resume
- Prepare complex quotations and proposal information as needed
- Work closely with SAS management team on strategic account development goals, customer relationships, industry programs, product direction, etc
- Travels 60% of the time or as business needs require
- Locations: San Francisco CA, San Jose CA, Bentonville Arkansas, Cary NC
- Knowledge within Industry and ability to make confident recommendations at C-level, business decision makers
- Digital Transformation Driver – Anticipate market changes to drive industry-relevant solutions to customers, influencing BDMs and ITDMs, building trust with stakeholders and translating Microsoft solutions into business impact and outcomes that accelerate the customer’s digital transformation
- Demonstrated Leadership within National or Key Accounts with proven outcomes (single accounts over $5M in Allergy and $2M in Autoimmune)
9
Experience For Senior Strategic Account Executive, URS Resume
- Cultivating, leveraging, and developing long-term customer relationships, including “C” level and Senior VP level relationships, with the ability to identify and capitalize on opportunities that immediately satisfy customer needs. Maintain strategic focus on lifecycle cost for Phadia Lab system equipment
- Possess strong analytical capabilities in order to assess and understand profitability of customer relationships so as to effectively partner and negotiate
- Organizes upsell opportunities
- Cultivating, leveraging, and developing long-term customer relationships, including “C” level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs. Maintain strategic focus on lifecycle cost for Phadia Lab system equipment. Collaborate with Director of Operations to provide seamless customer service
List of Typical Skills For a Senior Strategic Account Executive Resume
1
Skills For AHM Senior Strategic Account Executive Resume
- Protect our current base through and grow our Autoimmune business in all key markets. This requires effectively balancing the financial goals of the organization and the customer to sell capital equipment to secure long-term contracts and relationships with customers
- Be able to effectively partner with internal functions in order to ‘quarterback’ customer needs
- Experience preparing and presenting materials to clients
- Professional experience in Account Management, Strategic Selling, Enterprise Sales or Sales Management
- Strategic and consultative selling experience within the Insurance industry required
2
Skills For Senior Strategic Account Executive, TPA Resume
- Experience working with C - Suite external partners
- Able to demonstrate professionalism both with internal and external clients
- Software & applications sales experience for a CRM (Customer Relationship Management) or SFA (Sales Force Automation) company
- In - depth knowledge of PBM industry with 3+ years of experience
- Account management/sales experience
3
Skills For Senior Strategic Account Executive, Optumrx Resume
- Experience in a Client Management or Account Management role
- Strong growth mindset. Seeks to solve for difficult customer challenges
- Proven ability to lead, build trust and be highly credible across levels of organizations
- Cultivating in - group growth through these relationships
- Project management expertise managing multiple projects, understanding the project plans
- Develops pioneering approaches to emerging industry trends within the Pharmacy Care Services Environment
4
Skills For Senior Strategic Account Executive, URS Resume
- Responsible for selling VMware solutions as a ‘platform’ within an account
- Leads others in solving customer problems
- When necessary takes a lead role with difficult situations and drives to completion Influences team members in making appropriate decisions
- Displays a thorough understanding of the core nature of the organization
- Seeks and recommends tools for all levels of the function to use in solving issues
- Participates in the interviewing and selection process. Recommends qualified candidates for open position(s)
5
Skills For Senior Strategic Account Executive Resume
- A greater understanding of the competitive landscape in their customer base
- Knowledge regarding Commercial, Medicare Part D, Health Exchange and Medicaid
- Assist in managing operational issues/challenges within strategic customers
- To achieve/exceed an annual sales quota by thoroughly qualifying all leads & sales opportunities and to leverage business from new & established relationships
- Utilizes BASE or Strategic selling methodology, strategic concepts, and techniques
6
Skills For AHM Senior Strategic Account Executive Resume
- Be responsible for an internal and external sales team driven to a common goal within a set number of named Fortune 500 accounts
- Anticipate and provides timely and accurate information internally and externally Experienced at using appropriate communication vehicles to gather and deliver information Leads effective meetings
- Information conveyed is accurate with value-added insight - points contained in analysis are detailed when necessary and, succinct when not
- Present to customers at the highest levels
- Identify, evaluate and provide innovative end-to end customer solutions
- Maybe recognized as a professional in the specific VMware environment by the internal/external customer base
7
Skills For Senior Strategic Account Executive, TPA Resume
- Is called upon to resolve critical customer situations
- Recognizes trends in relation to impact on the function
- Can anticipate issues and take proactive action
- Understands the business impact of most situations and can adjust accordingly
- Provides pertinent feedback to mgmt and all levels of customers on issues
- Able to absorb and filter through complex data and information to make multiple recommendations for the direct team
- Maybe regarded as a subject matter expert in their field
8
Skills For Senior Strategic Account Executive, Optumrx Resume
- As a subject matter expert, has the ability to train others in basic specialty area function
- Be accountable for individual and possibly team deliverables
- Reviews own work for thoroughness, quality and accuracy. Has the ability to recognize when changes are required
- Fosters teamwork and cooperation across the company
- Is available to help develop others through discussion and debate of innovative ideas
- Be a self-starter, able to work independently out of your home, and be willing to travel approximately 80% of time (mainly in your own Area, but also throughout the U.S.)
- Manage operating plan objectives relative to Point of Sale, Capital Equipment Sales, Contract Renewal, and Competitive Conversions
9
Skills For Senior Strategic Account Executive, URS Resume
- Be business plan-focused and effectively persistent and persuasive, while also being appropriately flexible and resilient, in order to respond to changing business and customer needs
- Able to “think on your feet”, be well organized, and results driven
- Possess a detailed understanding of the complexities of healthcare delivery systems and a basic understanding of healthcare finance/accounting and provider/payer economics
- Proven track record of over 5+ years of working with senior-level executives for client relationship management and consultation within the Insurance industry in the Key Accts/Mid Market space
- Travel 25% to visit client base primarily in the Eastern Region
10
Skills For Senior Strategic Account Executive Resume
- Strategic and consultative selling experience with senior - level executives at key client accounts in the healthcare, managed care, or pharmaceutical industries
- SaaS (Software as a Service), PaaS (Platform as a service), IaaS (Infrastructure as a Service)
- Be a self - starter and navigate the organization on their own
- Navigate matrixed environment
- Travel required up to 25% of the time approximately up to once a month
- Would have to have the flexibility and ability to work on PST time zone
- People management with ability to influence and negotiate
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