Senior Typist Clerk Resume Sample
Andreane Ankunding
478 Maryjane Meadow,
Houston,
TX
+1 (555) 177 1154
Work Experience
Senior Typist Clerk
04/2017
-
PRESENT
Chicago, IL
- Screen and forward phone calls, while taking messages as needed
- Prepare schedules and coordinate meetings, trainings, conferences, speaking engagements, presentations, and appointments for the Area Medical Director and staff
- Assist in the processing CMap cases on internal database system
- Prepare correspondence letters, memos, reports, take meeting minutes and other similar written documents, ensuring that current official letterhead and forms are properly used
- Maintain all files and records for AMD staff, including personal and confidential documents
- Process all other documents that require AMD review and signature
- Schedule appointments, meetings, and conferences
Senior Typist Clerk
09/2011
-
10/2016
Phoenix, AZ
- Prepare memos, correspondence, and reports for professional staff
- Screen telephone calls, provide requested information, and refer non-program inquiries to appropriate departments or staff
- Sort mail, emails, and telephone calls based on urgency and importance
- Oversee the ordering, distribution of supplies for program staff, and maintain tracking log
- Attend meetings, and take meeting minutes
- Coordinate employee trainings, and maintain tracking log
- Maintain, and track employee mileage certification log
Education
Indiana Wesleyan University - Kokomo Campus
2005 - 2010
Bachelor's Degree in Computer
Professional Skills
- Learn new skills, effectively manage multiple tasks, and shifting priorities
- Learn new skills and effectively manage multiple tasks and shifting priorities
- Ability in managing multiple tasks, shifting priorities, and learning new skills
- Time management skills, ability to meet deadlines, work on multiple projects, and manage changing priorities
- Strong organizational, interpersonal, analytical, and problem-solving skills
- Handle sensitive and confidential matters in a professional manner. Strong organizational and problem-solving skills
- Excellent organizational skills and good time and attendance
How to write Senior Typist Clerk Resume
Senior Typist Clerk role is responsible for microsoft, computer, organizational, customer, finance, training, database, procurement, travel, events.
To write great resume for senior typist clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Typist Clerk Resume
The section contact information is important in your senior typist clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Typist Clerk Resume
The section work experience is an essential part of your senior typist clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior typist clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior typist clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Typist Clerk resume experience can include:
- Good computer skills and knowledge of computer programs (PIMS, Microsoft Word, etc.)
- Proficient skills in operating office equipment (e.g., computer, typewriter, fax, transcribing machine, and Xerox machine)
- Effectively interact with the public, law enforcement, court personnel, and employees from various government agencies
- Strong ability to work in a team, as well as demonstrated ability to work proactively and independently
- Assist the staff and public with inquires providing excellent customer service
- Operate office machines such as a photocopier, facsimile, etc.
Education on a Senior Typist Clerk Resume
Make sure to make education a priority on your senior typist clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior typist clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Typist Clerk Resume
When listing skills on your senior typist clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior typist clerk skills:
- Strong organization, interpersonal, analytical, and verbal communication skills
- Strong Computer Skills, Microsoft Office, Adobe Pro
- Excellent customer service skills with primary focus on customer satisfaction
- Strong organizational and time-manage skills
- Very good written, verbal and interpersonal skills
- Excellent customer service/phone skills
List of Typical Experience For a Senior Typist Clerk Resume
1
Experience For Senior Typist Clerk Resume
- Requests receipts of goods and service confirmations from the requesters
- Manage multiple priority assignments with attention to detail and openness to revised instructions
- Demonstrated proficiency in the use of Microsoft (MS) Office programs: MS Word, MS Excel, MS Visio, Adobe Acrobat and MS Outlook
- Maintaining all files and records for AHO office including personal and confidential documents
- Providing other clerical support activities for the Division, Supervising Psychologist and Mental Health Program Head, as needed
- Maintaining current emergency contact information for SPA
- Providing administrative support for the OT/PT Educators and Instructors, Administrative Assistant III, Staff Assistant II and Therapy Managers
2
Experience For Senior Typist Clerk Resume
- Completes Service Authorization Requests (SAR) bar coding, filing, typing, data entry, photocopying, faxing and scanning activities
- Handle a large volume of filing, typing, and proofreading
- Performs extensive data entry, tracking, and logging of permits
- Initiates and completes equipment requisitions; travel-training documents; and Incident Activity Records for staffing claims
- Organize, and maintain the central filing system for administrative staff
- Schedules intakes and completes intake process according to state and local guidelines
3
Experience For Senior Typist Clerk Resume
- Screens all incoming telephone calls and or walk-in customers
- Reviews information being submitted to the State of California to process the MMIC
- Maintains daily statistical information regarding appointments booked and seen, MMI Cards received and issued for Administrative and Financial reports
- Maintains filing system for film, still photography, special effects, and fuel truck permits
- Assists with onboarding new Unit employees/volunteers; i.e., provide supplies and schedules
- Daily phone contact with vendors, and program staff regarding requests
- Compiles yearly estimates of various services for CMS using Excel
- Compiles Excel Spreadsheet of all incoming OLR's
- Communicate verbally and in writing with employees, managers and program liaisons for follow-up assignments and deadlines
4
Experience For Senior Typist Clerk Resume
- Provides clerical support for the Training Section Chief and additional support staff
- Maintains various databases utilizing Microsoft Excel, Filemaker and TeleStaff
- Tracks calendar for the Lifeguard Division Conference Room and Training Classroom
- Sorts, processes, and files incoming mail
- Tracks the Training supplies and notifies responsible staff of Warehouse requests
- Prepares and processes Training-specific 68 requests
- Prepares Employee Travel/Training requests and processes Expense Claims
5
Experience For Senior Typist Clerk Resume
- Coordinate employee requested vacation
- Maintain, order, and track inventory on supplies for regional offices, and administration
- Supervise administrative clerical support
- Assist as clerical support for administrative staff as needed
- Translates for physicians, therapists, and parents
- Maintains unit management systems
6
Experience For Senior Typist Clerk Resume
- Contacts and/or schedules patients, parents, vendors and agencies as directed
- Types, completes and processes assigned therapy unit forms
- Documents case management activities in patient chart
- Answers telephones and directs calls or takes messages
- Maintains inventory and orders office supplies
7
Experience For Senior Typist Clerk Resume
- Processes patient transfer cases
- Schedules and confirms appointments
- Completes and document per established systems Clinic Service Summaries, MTU Clinic Claims, and all other written assignments delegated by unit supervisor
- Retrieves information from the CMS Net-Web and Echart in order to respond to a variety of telephone inquiries from families and providers
- Provides administrative and clerical support to the Staff Assistant
- Provides and obtains appropriate information for an appointment for a Medical Marijuana Identification Card (MMIC) and searches for data and provides detailed explanation of requested information referring only unusual inquires to unit supervisor
8
Experience For Senior Typist Clerk Resume
- Verifies, tracks and reviews all client files for completion of all required documents and provides follow up for timely submission of Medical Marijuana Identification Program applications
- Enters and retrieves data from various computer systems. This includes a State of California web site to verify validation of MMI Card and the Medical Board of California web site to look-up Physician License
- Accesses the telephone Supplementary Automated Eligibility Verification System to obtain a temporary pin number to verify Medi-Cal Eligibility in order for a client to receive a reduction in fee
- Takes digital photo of Applicant and Primary Caregiver
- Collects fees for the purchase of the MMIC and prepares daily transmittal fund
- Inputs client and caregiver information into Access Database program
- Ascertains that all relevant data, signatures, etc.is included
9
Experience For Senior Typist Clerk Resume
- Calls clients/caregivers the day before their appointment booked and to confirm or reschedule in order to facilitate walk-in customers and reviews the required documents they need to bring
- Submits request to the State to invalidate Medical Marijuana Identification Cards for non-sufficient funds or from customers that have lost, damaged or had their MMIC stolen
- Processes and handles confidential correspondence including ensuring that notification of the arrival of the State Medical Marijuana Identification cards (MMIC) are made to applicants and caregivers within 5 days of receiving the cards
- Operate office equipment (i.e. computer, facsimile, photocopier/ scanner,etc)
- Ensures Monthly Revolving Change Fund Report is completed and emailed to Finance by the 5th of every month
- Ensures daily compliance with State and Federal laws and regulations, especially compliance with HIPAA guidelines
- Researches information to troubleshoot problems with equipment
10
Experience For Senior Typist Clerk Resume
- Fax recommendation verification forms to doctors for the use of medical marijuana for their patients
- Generates monthly expired Patient/Caregiver MMIP card list from Access Program in order to purge expired cases
- Provides routine clerical support for the captain
- Verifies documents and worksheets for completeness, accuracy, and compliance
- Prepares monthly and annual reports and maintains records of unit activity
- Schedules Fuel Truck inspection appointments
- Receives payments and issues receipts for collection of permit fees
- Maintains permit payment logs
- Prepares and transports deposits to Financial Management Division (Commerce)
List of Typical Skills For a Senior Typist Clerk Resume
1
Skills For Senior Typist Clerk Resume
- Excellent computer skills and proficiency in use Microsoft Office programs and Adobe Acrobat
- Strong organizational and file management skills
- Strong computer skills and knowledge of various computer programs (e.g., Microsoft Word, Excel, Outlook, PowerPoint, and Access)
- Solid ability to interact in a professional and effective manner with all levels of DCFS staff/public
- Effectively interact with all levels of management, supervisors, and the public
- Proficient computer skills and knowledge of various programs (Microsoft Word, Excel, Outlook, PowerPoint, Access, etc.)
2
Skills For Senior Typist Clerk Resume
- Effectively interact with the public, law enforcement, court personnel, judicial agencies, coworkers, and various government employees
- Effectively interact with departmental staff, the public, law enforcement, court personnel, and representatives of various government agencies
- Superior working knowledge and skill in Microsoft Office programs (including Word, Outlook, Excel, Access, PowerPoint, etc) and CWS/CMS
- Resume detailing relevant experience
- Demonstrate working knowledge in the use of Microsoft Office programs
- Experience utilizing Automated Systems such as CWS/CMS and eCAPS
3
Skills For Senior Typist Clerk Resume
- Experience supervising lower level staff on basic processes or procedures
- Experience in operating office equipment (e.g., computer, typewriter, and Xerox machine)
- Highly organized with the ability to multi-task and establish priorities
- Demonstrate ability to work within timeframes and meet deadlines
- Work on multiple tasks and prioritize assignments with minimal instruction
- Demonstrates ability to handle sensitive matters and exercise discretion to highly confidential information
- The ability to manage multiple priority assignments, handle sensitive and confidential matters
- Knowledge of Children's Medical Service Network (CMSNet State-wide California Children's Services database system); excellent customer service
4
Skills For Senior Typist Clerk Resume
- Preparing, processing and following up on all procurement forms/orders, including online requisition requests (OLRs) for supplies
- Willing to take on additional tasks when needed, such as training new clerical employees, and provide appropriate direction and assistance
- Processing data entry of daily incoming animal bite, animal disease, dead bird and dog importation reports into Access database
- Maintaining tracking log for rabies specimen requests
- Updating and maintaining internal asset and equipment inventory list
- Providing requested information, and following-up
- Working knowledge of eCAPS and Microsoft Office (Word, Excel, and Outlook)
- Working knowledge of Microsoft Office: Word, Excel, Filemaker and TeleStaff
5
Skills For Senior Typist Clerk Resume
- Relaying specimen pick-up information to appropriate field staff
- Screening telephone calls and emails based on urgency and importance for administrative and professional staff
- Processing performance evaluations
- Screening and forwarding phone calls, and taking messages, etc
- Preparing schedules and coordinating meetings, trainings, conferences, speaking engagements, presentations and appointments
- Participates in emergency logistics, including serving as the Building Emergency Coordinator (BEC), orienting/monitoring staff to follow safety measures
6
Skills For Senior Typist Clerk Resume
- Screen telephone calls and/or referring to appropriate areas, providing requested information, and following-up
- Reviews all OLR's (changing pricing, attaching quotes)
- Take initiative in completing tasks, clear problem-solving ability
- Assists with typing of memos, letters, patient forms, educational materials, brochures, and in responding to phone messages
- Assists with clerical tracking of status of physicians seeking TB privileges
- Provides back up as needed for Program Director secretary, i.e., EMM meeting minutes, coordinates General staff meeting slides
- Assists in preparing final documents/report/handouts for staff development/training and TB community outreach activities
- Assist Cal-Card Coordinator in preparing for Cal-Card Training
- Scans (Invoices, packing slips) to desktop and forwards to Invoice Processing
7
Skills For Senior Typist Clerk Resume
- Check material being submitted to manager for completion and signatures
- Regularly required to complete, format and edit forms including for telework certification, and medical consultants for the program
- Cover letter describing interest and qualifications
- Computer literacy and working knowledge of CWS/CMS, CWS Lite, MS Word and MS Excel
- Use Microsoft Access, Power Point, and Excel (updating databases)
- Adapt to constant change; working in a dynamic, intense environment
- Work flexible work hours, including occasional early mornings and evenings (in accordance with the Fair Labor Standards Act guidelines)
- Process discipline letters, proof read, format and ensure letters are correct for approval; maintaining confidentiality at all times
8
Skills For Senior Typist Clerk Resume
- Provide requested information and referring program inquiries to appropriate departments, staff or outside entities
- Handles telephone calls relating to the status of deposition and witness schedules from various agencies
- Tracks the procurement log for reference; researches 68 requests, and receipt of service for tracking purposes
- Trains new clerks in the eCAPS receiving process
- Screen telephone calls and/or referring to appropriate areas
- Check material being submitted to manager or director for completion, files, and signatures
- Monitor assignments; answer Help Desk calls creating service tickets
- Provides information to applicants regarding application process, employment policies, organization, and open examinations
- Receives applications and attachments via mail, facsimile, hand-delivery or electronic filing
9
Skills For Senior Typist Clerk Resume
- Maintains files relating to specific civil service examination processes
- Prepares reports of applicant flow and job opening information
- Transcribes meeting minutes and prepares them for distribution
- Coordinates and provides training for Digital Medical Transcription software
- Prepares, tracks, schedules and distributes training flyers and notices for all MTP staff
- Prepares and distributes in-service and training certificates
- Prepares and processes continuing education requests and responses, mileage certifications coordinator
- Answer Help Desk calls creating service tickets
10
Skills For Senior Typist Clerk Resume
- Assists in supervising the IS Student Worker
- Manages appointments for NM and E & E Unit calendars (MS Outlook) and project tracking grids (Excel)
- Assists in coordinating interviews for qualified candidates per HR certified lists and other specific projects as needed
- Prepares and checks legal documents, claims, letters/memos, briefings, and meeting agendas/minutes
- Prepare and maintain the Telework tracking logs and reports
- Review and process Travel and Training expense claims, requests for travel advances and communicate with employee or staff for inquiries and issues
- Reconcile airfare/rental car charges to the Auditor-Controller, journal and record vouchers, Maintain declining balance logs for all bureaus
- Maintain confidential records utilizing an electronic database for various travel-related and grant-related claims
- Searches ISD Website to ensure various vendors are registered with ISD, as well as obtaining master agreement numbers
List of Typical Responsibilities For a Senior Typist Clerk Resume
1
Responsibilities For Senior Typist Clerk Resume
- Supervises a small section or unit engaged in related work where responsibility for supervision is subordinate to the performance of the highly specialized clerical work, as needed
- Routinely accesses such office equipment as video display terminals, word processors, or personal computers to input data, perform computations, or produce documents not requiring the formatting or programming of such equipment, as needed
- Processing Virology Reports and test results for specimens sent to Public Health Laboratory. Answering and responding to internal and external customer inquiries regarding animal bite reports and animal disease transmission
- Assist MTC providers with issues related to non-payment of adjudicated claims and act as liaison between providers and Medi-Cal's fiscal intermediary to resolve issues related to unpaid bills for CCS authorized services
- Generating Quality Assurance Reports
- Initiate the process of fund reversal of erroneously paid CCS claims for clients who have been identified as being eligible for other health coverage
- Familiar with the Crime Charging Manual
- Assist in managing the homeland security grant program documentation for quarterly expenditure estimates and actuals for Single Audit
- Assignment and tracking of client cases
2
Responsibilities For Senior Typist Clerk Resume
- Follow up on Medi-Cal's Remittance Advice Detail (RAD) for unpaid quarterly PTR claims
- Document and track all incoming and outgoing calls via the Voice over Internet Protocol (VoIP) phone systems and Excel spreadsheet log, as well as, email communication with providers/billers and client/families
- And a variety of other tasks including those related to the processing of Share of Cost, Fund Recovery, and reviewing Proof of Eligibility (POE)
- Prepares requests for refunds
- Trains and supervises one Intermediate Typist Clerk and one Student Worker
- Preparing correspondence letters, memos, reports, take meeting minutes and other similar written documents and ensuring that current official forms are properly used
3
Responsibilities For Senior Typist Clerk Resume
- Excellent computer skills and knowledge of computer programs (e.g., Microsoft Word and Excel, Jury Trial Instructions Brief Bank, Jury Trial Report Database, and PIMS)
- Process subpoena requests
- Obtain rap sheets
- Transcribe from handwritten drafts and electronic media (cds, tapes, etc.)
- Take and forward messages accurately
- Scan various correspondence and legal documents into various databases
- Tracks Services and Supplies and Capital Asset equipment purchases; Salaries and Employee Benefits activities; and grant program reimbursement claims
- Provides general administrative services, such as screening telephone calls, scheduling meetings and conferences, maintaining and updating the Grants Section Manager's calendar, photocopying and filing, and tracking all incoming and outgoing mail
4
Responsibilities For Senior Typist Clerk Resume
- Collects, files and archives grant documentation for audits and grant compliance
- Assist in monitoring current and past homeland security grant program equipment inventory ledgers to ensure ID tag numbers are assigned and deployment locations are correct. Update and maintain grant program property inventory database
- Assist in processing Training Tracking Numbers for state-certified training classes and props; Environmental/Historic Preservation compliance reports; Sole Source and Cost Benefit Analysis reports; and Watercraft/Aviation Forms
- Prepare a monthly status report for management's review within Performance Management
- Ensure special assignments assigned to staff by chief of service, immediate supervisor and/or investigator are completed accurately and in a timely manner
- Provide secretarial/clerical support to Performance Management staff; type and process internal/external documents and mail documents
5
Responsibilities For Senior Typist Clerk Resume
- Assist with payroll matters and notifications promptly
- Prepare Performance Management folders for staff and open cases in Performance Management (PMTs) Database
- Work as a team with senior secretary and region secretaries to provide support to Performance Management staff
- Schedule meetings and arrange reservations for conference rooms
- Answer telephone, screen calls, take messages and transfer callers to appropriate area/staff
6
Responsibilities For Senior Typist Clerk Resume
- Maintain file room and office organization (i.e., photocopier and supply cabinet areas)
- Utilize the Medi-Cal Eligibility Database System (MEDS) to obtain, verify, and review clients Medi-Cal status and demographic status and other system related entries
- Accepts, logs, and processes deposition and witness subpoenas on behalf of the Department
- Prepares employee releases, notifies chain of command and personnel of deposition/witness appearance dates and times
- Conducts preliminary review of subpoenas to determine whether personnel are to be accompanied by counsel to depositions
- Acts as cashier and issues receipts
- Provides weekly transfer of funds, receipt log and used receipt books to the Financial Management Division
7
Responsibilities For Senior Typist Clerk Resume
- Assist Risk Management Division to respond to any and all types of inquiries or requests for information as is necessary
- Files, researches and/or maintains procurement documents in the Materials Management Central File Room
- Provides office and telephone coverage
- Receives various documents in eCAPS
- Supervises three intermediate typist-clerks and one warehouse worker aid
- Delegates daily work to the clerical staff
8
Responsibilities For Senior Typist Clerk Resume
- Works with Accounts Payables to confirm receipt, which allows prompt payment
- Maintains the photocopier area with toner and paper
- Process and handle confidential information and files
- Enters applicant information into computer databases or files
- Compiles and files data related to applicants and examinations
- Research and provide copies of applications and related documents in response to appeals, investigations and litigations
- Generates certified eligible lists of candidates; researches available eligible lists from other department; responds to requests for shared certification list
- Corresponds/communicates with L.A. County Department of Human Resources Support Services to request selection, certification, restoration, extension relating to certified eligible lists for their individual examination unit or as otherwise assigned
9
Responsibilities For Senior Typist Clerk Resume
- Coordinates and manages the MTP Durable Medical Equipment Loan Program and Library
- Sort mail; participate in committees
- Accurately take and forward messages
- Handle an extremely busy reception desk
- Effectively interact with the public, law enforcement, court personnel, judicial agencies, co-workers, and employees from various government agencies
- Ensures Business Office DPH staff are trained in and adhere to CHS/DPH cash handling policies and procedures, monitors Change funds as required by CHSA, County Fiscal Manual, and DPH Finance Division
- Assists in submitting orders for DPH supplies and equipment for the health center; maintaining inventory of DPH supplies and inventory of DPH capital and non-capital assets
- Assists in monitoring building service contracts, such as custodial, security, and pest control
10
Responsibilities For Senior Typist Clerk Resume
- Assists with submitting work requests to Facilities Management and Internal Services Department Service Requests for building-related repair and maintenance as well as daily safety inspections
- Acts as a liaison between the IS Assistant Chief (AC) and six Supervisors and Senior Typist Clerks
- Provides clerical support for the AC and maintains the AC calendar
- Drafts, proofreads and formats memos/letters and PE's for the AC
- Produces statistical reports for the AC on a routine basis
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