Service Sales Representative Resume Sample
Morgan Morissette
884 Osvaldo Canyon,
Boston,
MA
+1 (555) 790 0058
Work Experience
Regional Service & Sales Representative
12/2016
-
PRESENT
New York, NY
- Generates quotes, special pricing requests, and partners with Sales Representatives, Distributors, and End-Users to reach regional sales goals
- Handles calls related to price checks, delivery times, inventory availability, literature requests, and order status from key Sales Representatives, Distributors, and End-Users
- Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty
- RSSRs drive a truck along an established route and service an existing customer base
- It is a physical, fast-paced, indoor/outdoor position in which the RSSR delivers and picks up uniforms, shop towels, chemical cleaning products, and other rental items
- Responsibilities also include growing our existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals, and controlling inventory all while working professionally, safely, and complying with applicable Provincial motor vehicle regulations
- Analyze, qualify and manage bFS Opportunity Pipeline
- Lead preparation, distribution and management
Service Sales Representative
05/2010
-
10/2016
Detroit, MI
- Manage and grow assigned territory or group of accounts through the sales of Carrier Commercial Service product offerings
- Drive Renewal Maintenance growth within a Territory by working directly with NetApp’s Account Teams, Customers, and Business Partners
- Successfully manage customer escalations and drive NetApp’s Customer Retention program by offering a superior level of service
- High internal motivation and Team Oriented
- Quick learner in a fast paced environment
- High comfort level dealing with multiple systems
- Process oriented, but understands when to get creative
Assistant Route Service Sales Representative
11/2004
-
03/2010
Dallas, TX
- Quote, follow-up and close service offers
- Coordinate with all SE teams if needed to satisfy service opportunities
- Promote service offers through customer education
- Respond on-time and on-quality to on-demand requests from customers
- Increase NAM 1Ph Renewal and Capture Rate service revenue
- Attend sales and cadence calls and meeting with NAM counterparts
- Create relationships with Channel Partners to drive best solution for the customer and strengthen HP’s ability to expand and grow business with customers
Education
Southwest University
2000 - 2004
Bachelor's Degree in Marketing
Professional Skills
- Good organizational skills, attention to detail, excellent communications skills and ability to persuade and close sales required
- Excellent customer service skills to effectively communicate with customers and colleagues
- Excellent organizational, project management and time management skills, including multitaking
- Strong skills in problem solving, time management and multi-tasking
- Strong service oriented and solution selling skills
- Have strong sales skills to aid in upselling customers, and adding new customers to their territory
- Have a positive attitude, be self-motivated, and possess strong organizational and communication skills
How to write Service Sales Representative Resume
Service Sales Representative role is responsible for organizational, mechanical, basic, presentation, communications, software, finance, negotiation, training, integration.
To write great resume for service sales representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Service Sales Representative Resume
The section contact information is important in your service sales representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Service Sales Representative Resume
The section work experience is an essential part of your service sales representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous service sales representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular service sales representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Service Sales Representative resume experience can include:
- Excellent mathematical and financial skills
- Possesses excellent communication skills, is polite and friendly at all times and displays patience and empathy
- Demonstrated skills in application and market-specific questioning techniques that uncover new sales opportunities
- Communicate effectively information to the next shift, by preparation of shift reports, detailing the corrective actions taken to problems encountered
- Ensure that all necessary resources needed are used effectively in order to close sales
- Engaged in daily work and takes initiative to practice and apply new skills to continuously improve performance. (Builds People, Teams & Organizations)
Education on a Service Sales Representative Resume
Make sure to make education a priority on your service sales representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your service sales representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Service Sales Representative Resume
When listing skills on your service sales representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical service sales representative skills:
- Computer skills and a good understanding of building codes and regulations
- Good communication, presentation and negotiation skills required
- Strong basic office and computer software applications (Word, Excel, Access, etc) skills
- Priories their work effectively and precisely
- Prior experience selling service in related industry
- Possess a valid driver’s license in good standing
List of Typical Experience For a Service Sales Representative Resume
1
Experience For Inside Service Sales Representative Resume
- Positive and energetic phone skills, excellent listening skills, good writing skills
- Have a strong customer service mentality and be a strong team player
- Strong problem solving abilities and capable of proactive resolution of contract and product issues
- Handle multiple tasks and priorities while meeting deadlines
- Proven track record relating to power transformers
- Sell on factors other than price and a proven track record of sales success
- Regularly monitor of bath parameters through laboratory measurements eg: pH, conductivity, solid content, bacteria amount, lab trials
2
Experience For Route Service Sales Representative Resume
- Administers all phases of sales process to ensure effective and timely customer service and response
- Organization and prioritization of sales lead information into the CRM
- Report to the Director of Customer Support on activity effectiveness
- At least five years' experience in Sales
- Commitment to excellent quality together with cost awareness
3
Experience For Technical Service & Sales Representative Resume
- French native speaker, good knowledge of English
- Selling elevator modernization upgrades, including project estimating, contract negotiation, project management
- Retaining current Otis maintenance agreements and re-signing current customers to new maintenance contracts
- Selling service and maintenance contracts
- Engineering, chemistry, pulp & paper science, or a polytechnic institute (BCIT, NAIT, SAIT, etc)
- Pricing and distribution
4
Experience For Electronic Service Sales Representative Resume
- Pricing quotations on new work
- Ensure the achievement of the sales targets by maintaining, identifying and developing sales opportunities through an out-bound sales activity
- Develop long-term relationship with existing customer through managing and interpreting their requirements
- Ensure the achievement/overachievement of the sales targets by maintaining, identifying and developing sales opportunities through an out-bound sales activity
- Develop a positive ongoing relationship with customers to ensure that we are meeting our requirement of long-term customer loyalty
- Responsible for meeting customers’ expectations while performing quality inspections
- Strives to develop mastery-level knowledge of the customer’s process/needs & identifies how Solenis can bring ever-increasing value to the customer
- Monitor incoming orders, order logging and invoices
5
Experience For Client Service & Sales Representative Resume
- Conduct outbound telephone prospecting based customers coming out of warranty or renewal
- Be familiar with reading blueprints, understanding current NFPA 13 standards and local codes
- Have the ability to manage a route servicing existing and new customers’ fire protection equipment and work on flexible hours when necessary
- Generate sales and uncover selling opportunities within existing APC clientele
- Drive Renewal Maintenance growth within a Territory by working directly with NetApp’s Named Account Teams, Customers, and Business Partners
6
Experience For Contact Centre Service & Sales Representative Resume
- Business Development – growing maintenance territory in both monthly revenue and unit count
- Support marketing programs in other territories as assigned by the Sales Manager
- Focus on safety initiatives at the customer sites to improve overall working conditions
- Organize line trials according to requirement, monitor performance, and report accordingly to those concerned
- Undertake regular process reviews to investigate potential quality improvements and cost saving benefits
- Executes marketing initiatives to drive incremental revenue
7
Experience For Route Service & Sales Representative Resume
- Supports incoming calls from sales representatives, resellers, and end-users
- Generates quotes, special pricing requests, and provides additional sales support
- Prepare technical and financial offers for all services in the region including customer service related support to new sales
- Inside and outside sales planning and execution
- Manage and close sales according to revenue targets as communicated by management
8
Experience For Regional Service & Sales Representative Resume
- Analyze trends and buying patterns and communicates recommendations appropriately to management team
- Work closely with marketing and sales to ensure smooth and timely flow of information
- Execute a consultative sales strategy using Hach sales methodology
- Handle sales questions from internal/external customers regarding service offerings and provide prompt, accurate answers
- Build rapport with customers and make a lasting favorable impression
- Up sell those customers needing products and services to meet compliance with current fire codes
- Knowledge of both OPEX and CAPEX sales techniques is required in a business-to-business selling environment
- Certified to handle multiple propositions (i.e. Advance, Premier) or multiple products (i.e. Loans, Mortgage, Core Banking, Cards)
- Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for Retail Banking and Wealth Management (RBWM) Centres
9
Experience For Global Service Sales Representative Resume
- Aggressive in pursuing opportunities
- Expert in maintaining positive relationships with customers to ensure account retention & growth, and position
- To work closely with leading automotive companies as a clients
- To work closely with one of the leading automotive companies as a client
- IT background, solution selling track records on successful software implementation and application development projects
10
Experience For Combo Service Sales Representative Resume
- Has had one or two industry insight specially, such as banking and insurance
- Knowledge and exposure to Acclivus training and methodologies
- Proficiency in using Microsoft Office Suite Application
- Meet tight deadlines, remain poised during difficult situations, and work well under pressure with frequent interruptions
- Proficient in Microsoft Office programs including but not limited to, Access PowerPoint, Word and Excel
- German and / or English speaking
- Open to working flexible hours in a 24/7 environment
List of Typical Skills For a Service Sales Representative Resume
1
Skills For Inside Service Sales Representative Resume
- Effectively overcome customer objections and solve problems
- The possibility to develop your entrepreneurial skills
- Interact effectively with all levels of an organization, both internally and with external
- The ability to demonstrate a strong customer service orientation,
- Demonstrate a strong customer service orientation
2
Skills For Route Service Sales Representative Resume
- The ability to demonstrate a strong customer service orientation Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- Proven sales experience in a commercial service role
- Language skills: native speaker level for local context
- Proficient computer skills in MS Office programs
- Math and basic finance skills
- Competitor experience in commercial HVAC industry experience (desired but not mandatory)
- Language skills: English and Swedish or Norwegian or Danish
- Language skills: native English
3
Skills For Technical Service & Sales Representative Resume
- An ability to function effectively in a high performance team
- Prior experience in use of Microsoft Office and database/CRM/ERP applications
- Proven track record of sales success, meeting and exceeding sales targets, and penetrating
- Experience selling and meeting set sales / performance targets considered an asset
- With at least 5+ year experience dealing with UPS and Cooling products and services and knowledge of the processes and procedures
4
Skills For Electronic Service Sales Representative Resume
- Demonstrated results in establishing relationships at the CIO and VP levels as well as Directors of IT
- Experience in a customer service or customer-facing role is beneficial
- Strong working knowledge of SFDC, CEP and Oracle
- Technical selling experience; Ability to sell on the phone
- Uccessful over the phone business to business sales experience requiring closure
5
Skills For Client Service & Sales Representative Resume
- Working experience on related field
- Experience working with Salesforce or similar CRM is an advantage
- GEHC experience in customer facing role(s)
- Experience in servicing and sales of Fire Extinguishers
- Three or more years, successful sales experience with fire alarms, security control, and monitoring or similar industry
- Experience working with electrical contractors and blueprints is desirable
- Previous experience working in a sales-related role
- Three or more years, successful sales or technical experience with fire alarms, security control, and monitoring or similar industry
- Develop a sales strategy to gain customer understanding of company product offerings, qualify and prioritize opportunities, and maintain appropriate territory
6
Skills For Contact Centre Service & Sales Representative Resume
- Manages the entire service sales process while having good technical knowledge of proprietary computers, digital cameras and mechanical systems
- Practical project management experience on software application development projects is an advantage
- Generates customer loyalty through strong knowledge of key products and services
- Demonstrated knowledge of each stage of the sales cycle and process
- Have a strong desire to learn and become an expert in the field
- Customer Service/Sales experience
- Experience customer service
7
Skills For Route Service & Sales Representative Resume
- Obtain or possess valid state/local or national license
- Benefits effective on date of hire (major medical, dental, vision)
- Sales or customer service experience is ideal
- Manage multiple projects at a time with strong attention to detail
- A valid driver’s license and access to a vehicle
- Customer service/sales experience
8
Skills For Regional Service & Sales Representative Resume
- Trustworthy, honesty, and a strong work ethic
- Use computers and technology efficiently. Experience with Salesforce, SAP & Excel is an advantage
- Experience in related industry
- Have an valid driver’s license
- Technical sales experience is ideal
- Experience within the Australian electrical industry
- Or professional Service Sales experience
9
Skills For Global Service Sales Representative Resume
- Self-motivated with a strong desire to succeed.
- Experience:3 years IS/ Field Service Representative/Customer Care
- Experience in Customer Relations and Sales function preferable
- Experience in process management function preferable
- Technical experience is an advantage
- HVAC sales experience
- Or professional Sales Service experience
10
Skills For Combo Service Sales Representative Resume
- Experience in sales development/support/operations in a high-tech environment
- Experience in sales and sales development in a high-tech environment
- Sales or sales support experience is required
- Three years technical sales experience
- Experience in sales or sales development/support/operations in a high-tech environment
List of Typical Responsibilities For a Service Sales Representative Resume
1
Responsibilities For Inside Service Sales Representative Resume
- Establish contact with prospects and qualify potential buyers by scheduling sales calls, following up on leads, and utilizing Johnson Controls' marketing strategies
- Inside or service sales experience in a fast-paced, high volume environment with a proven track record of successful achievement against individual quota
- Language skills: English and native Dutch
- Development of strong business relationships with the customer
- Previous diagnostics industry sales experience desired
- Demonstrated ability to handle objections and close sales
- · Three years technical sales experience
- Proven track record in business sales role
2
Responsibilities For Route Service Sales Representative Resume
- Be able to safely operate a work van
- Have a valid driver’s license with a clean record
- Experience with kitchen hoods and other suppression products
- Experience in a sales-related role
- Working in three shift system
- Scheduling with customers and/or AHJs
3
Responsibilities For Technical Service & Sales Representative Resume
- Completing professional paperwork as required
- Developing existing customer business
- Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 50 pounds
- Work independently, including planning and managing assigned route
- Inspect dry and wet chemical extinguishing systems, including kitchen hood, paint booths, etc
- Inside Service Sales Representative responsible for driving sales for existing customer accounts in defined territory, aligned with business initiatives
4
Responsibilities For Electronic Service Sales Representative Resume
- Generate sales and uncover selling opportunities within existing company clientele and install base
- Open to working flexible shifting schedules (24/7)
- High Integrity Accepting and adhering to high ethical, moral, and personal values in decisions,
- Sales achievements - meeting and exceeding financial targets where adherence to predetermined metrics is closely monitored, analyzed and enforced
- Personable, out-going, energetic, genuine, reliable, influencing, and memorable
- Sales achievements - meeting and exceeding financial targets where adherence to predetermined metrics is closely monitored, animalized and enforced
- Have the ability to manage a route servicing existing and new customers’ fire protection equipment
5
Responsibilities For Client Service & Sales Representative Resume
- Remote or Working at Thermo Fisher Scientific office are both possible
- 3) Maintain existing customer business to minimize lost service agreement business
- Achieve sales objectives by providing support to the field sales team through
- Develop creative ideas and concepts to identify and contact lost customers and bring them back to AVT
- Takes pride in delivering what is promised in line with customer and service expectations
- Proficient in the use of personal computers to include operating systems such as Windows/ Office 2007
6
Responsibilities For Contact Centre Service & Sales Representative Resume
- DC consulting, design, assessment, upgrade project sales and solution background
- Proficient in the use of personal computers to include operating systems such as Windows Office 2007
- Knowledge of the operation of plants and or laboratories, water testing requirements and
- Grasps concepts easily and eager for continuous learning opportunities
- Provide document regarding previous employment
- Provide document regarding their previous employment
- Knowledge and exposure to Acclivus training and methodologie
- 1) Channel competitive information gathered to marketing and sales team
7
Responsibilities For Route Service & Sales Representative Resume
- 3) Identify, to marketing, key opinion leaders within defined region
- Provide quotations for repairs, replacement, and upgrades
- Review bid documents, draft proposals, liaise with clients, vendors and suppliers to negotiate sales contracts
- Build and maintain relationships in person, via telephone and email with customers and potential customers in an assigned territory to allow product and service information to be communicated and strategic information to be gathered
- Consolidate these relationships occasionally by field actions
8
Responsibilities For Regional Service & Sales Representative Resume
- Review treatment programs and processes at customer accounts, ensuring effective applications through routine testing, monitoring, & data analysis with the goal of maximizing customer satisfaction and business retention
- Responsible for vendor-managed inventory programs – maintain accurate inventory counts, work with the customer to forecast future needs, facilitate product re-ordering, interface with the Logistics Team to ensure on-time delivery of products
- Responsible for equipment monitoring & maintenance
- Compiles routine service reports and trial data at the customer site
- Works through various sales cycles to discover & identify new customer needs, developing a plan to address these needs, and implementing/following through on any trials
- Lead the identification & implement of continuous improvement projects
- Provide service support to the broader Solenis team within western Canada (trial support, customer audits, etc)
- Regularly review process parameters /conditions / chemical parameters eg: pH, conductivity, temperature, regularly review film builds and film thickness at oven exit to confirm conformity to specification
9
Responsibilities For Global Service Sales Representative Resume
- Regularly monitor vehicles, and process equipment, at key stages of paint process and oven exit and investigate any concerns noted in a dynamic and proactive basis. Communicate concerns to relevant personnel, PPG or MB. Identify where possible route cause of concern ie: material, equipment, or process
- Establish and implement communication links / visits to Inspection area, feedback performance to operators on a regular basis
- Provide regular performance update to Supervisor and relevant MB personnel
- Review daily information provided by Process engineers with respect to film aspect, wavescan and action any concerns accordingly
- Fulfill the MB scope of work
- All other tasks defined by the supervisor
- Utilize account management plan to expand SE offers to current customers
- Negotiate tender and contract terms and conditions
- Process maintenance contract renewals and warranty expiration to both direct customers and channel partners
10
Responsibilities For Combo Service Sales Representative Resume
- Generate sales lead for products modernization
- Conversion and monitor the sales lead progress
- Prepare handover document to fulfilment team
- Field sales position responsible for selling suppression systems, products, and services to assigned customer base (including but not limited to kitchen hoods and other pre-engineered systems, Inergen, Co2, Sapphire, and other clean agent systems)
- Support the Service Department towards achieving customer excellence, as well as working with other departments to generate leads for service or equipment / device upgrades
- Target new opportunities and follow up on leads within the US Installed base
- Establish need, identify key contracts and decision-makers, provide offerings based on customer needs and estimate budgetary resources available
- Contact customers for purposes of data clean-up, contact discovery, event enrollment, reminder calls and other key activities
- Proactively quote customers in advance for timely renewal to maintain coverage without gaps
Related to Service Sales Representative Resume Samples
Call Center Sales Representative Resume Sample
Work Experience
• Two to three years of sales experience desired
• Effective listening skills required
• Effective verbal communication skills, including diction, grammar and tone
• Demonstrated ability to ask probing questions and correctly identify customer needs
...
Professional Skills
• Strong typing skills and computer literacy
• Excellent professional verbal/written comm...
• Possess intermediate reading, writing, and...
Customer Service & Sales Representative Resume Sample
Work Experience
• One to three years of customer service or sales experience desired
• Demonstrated ability to Think Customer First, plan and work independently
• Effective listening skills required
• Ask probing questions and correctly identify customer needs
&nbs...
Professional Skills
• Strong, proven communication skills both v...
• Basic math skills, data entry skills and s...
• Strong rate negotiation skills (1-2 years ...
Regional Sales Representative Resume Sample
Work Experience
• Record all sales activity and client contact information in CRM system (SalesForce)
• Secure orders from existing and new clients by means of visiting the client’s clinical office, teaching center, institutional facilities or contacting by phone
• Territory includes: Northern...
Professional Skills
• Strong organization skills, documentation ...
• Strong interpersonal skills; excellent com...
• Possess a high level of attention to detai...
Food Sales Representative Resume Sample
Work Experience
• Achieve foodservice sales volume, revenue, and profitability goals for the assigned territory
• Grow base business through effective selling and execution of monthly business priorities
• Prospect and acquire new foodservice accounts using customized proposals
•&n...
Professional Skills
• Responsible for all components of customer...
• Complete a paid training program that incl...
• Fill, rotate and face beverage equipment w...
Sales Business Sales Representative Resume Sample
Work Experience
• Develops new Transformer Oil customer relationships across levels of customer’s organization commensurate with customer segmentation and account plan objectives
• Have a clear understanding of customer needs and match such to ExxonMobil's total value offering including product, supply, service,...
Professional Skills
• Impeccable oral and written communication ...
• Excellent presentation skills and relation...
• Strong communication and presentation skil...
Sales Representative, Inside Resume Sample
Work Experience
• Valid driver’s licenses
• Aggregate forecast from the designated accounts and their relevant supply and manufacturing chain to create a single one source of truth to allow for accurate planning and supply
• In collaboration with the sales and marketing team to establish smart...
Professional Skills
• Self-starter with excellent relationship b...
• Track record of over-achieving with excell...
• Time management – superior planning, organ...