Services Project Manager Resume Sample
Kennedi Cormier
3250 Ratke Well,
Houston,
TX
+1 (555) 526 1822
Work Experience
Services Project Manager
09/2016
-
PRESENT
San Francisco, CA
- Demonstrate a magnitude and scope of decisions that can be made without a higher level of approval
- Demonstrates strong verbal/ written communication skills, strong computer (MS Word, PowerPoint, Excel, etc,) as well as presentation and customer facing experience,
- Self-motivated problem solver, able to work with minimal supervision; team player
- Demonstrates ability and experience in utilizing good judgment, problem solving, decision making and negotiation skills required. The ability to collaborate and find win-win solutions through good communications and consensus is vital
- Experience with project management software and processes with increasing levels of scope and complexity. Proficiency with software packages including but not limited to: Microsoft Office (such as Excel, Word, Access, Project)
- Proficiency in Sales Force highly recommended
- Excellent organizational skills and ability to multi-task are required
Professional Services Project Manager
11/2013
-
04/2016
Houston, TX
- PMP Certifications highly recommended
- Partner with GLS Operations to identify and support strategic change programs; defining scope, business driver and benefits
- Drive efficiency savings through improved end-to-end business process design
- Work across functional organizations to identify synergies and re-use opportunities
- Present and communicate ideas, findings and recommendations to senior management within and across operations as necessary
- Supports practice’s sales initiatives and efforts
- Years Experience delivering projects for government contracts
Global Telecoms Services Project Manager
07/2006
-
05/2013
Boston, MA
- Provide consulting to other team members and other departments relating to the introduction of new products, policies, procedures or systems within BankCard. Ensure all such decisions are thoughtfully and properly incorporated into existing processes
- Effectively manage the details of multiple projects concurrently. Responsible for the project's organization, research, formulation of recommendations, communication to senior management and other departments, and execution strategies
- Stay abreast of trends and developments in assigned area of specialty and BankCard in general
- Work closely with GE region teams and the Product Line teams to drive high fulfillment and portfolio growth
- Competitive annual salary (CBPP Competency Based Pay Program)
- Opportunities for growth, development and internal promotion
- K, tuition reimbursement, and generous paid time off
Education
Walla Walla University
2001 - 2005
Bachelor's Degree in Engineering
Professional Skills
- Build strong teams with excellent relationship building skills and the ability to effectively impact and influence others
- Strong planning, organizing, and priority setting skills
- Strong relationship and partnering skills and the ability to work with varying levels of individual contributors and management
- Strong technical skills and understanding of technology such as software, networking, and systems development required
- Strong skills in planning and schedule management
- Excellent client facing communications skills
- Excellent skills in interacting with people
How to write Services Project Manager Resume
Services Project Manager role is responsible for english, leadership, software, customer, technical, microsoft, presentation, communications, organizational, travel.
To write great resume for services project manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Services Project Manager Resume
The section contact information is important in your services project manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Services Project Manager Resume
The section work experience is an essential part of your services project manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous services project manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular services project manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Services Project Manager resume experience can include:
- Manages multiple projects ranging in size and complexity from single service CDS projects to large full scope CDS projects, global projects and/or programs, with minimal interaction from supervisor. This includes proactive operational and financial management of tasks, risk, escalations and quality through to project delivery
- Manages the executed contract and financial aspects of assigned projects/programs as needed. Ensures customers are invoiced in a timely manner and follows up on receipt of payment as needed
- Maintains and evaluates project progress by maintaining timelines and other tracking/analysis tools. Produces and distributes status and tracking reports as well as functional area plan to appropriate team members and senior management
- Strong people management skills across all levels of the organization
- Strong influencing and leadership skills as well as ability to work in a team-oriented, collaborative environment
- Effective presentation and facilitation skills to cross-functional and cross-level audiences
Education on a Services Project Manager Resume
Make sure to make education a priority on your services project manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your services project manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Services Project Manager Resume
When listing skills on your services project manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical services project manager skills:
- Strong interpersonal, written, and verbal communication skills including ability to effectively communicate with a diverse set of onsite and remote people
- Demonstrated project management skills (scope, quality, time, cost, risk, human resource, contract/procurement, and Technical supervisory experience)
- Good verbal and writing skills; ability to make presentations to business and technical personnel; ability to do Knowledge transfer
- Solid communication skills; written, verbal, reporting, presentation to large and small groups
- Effectively prioritize and execute tasks in a fast-paced, changing environment
- Strong leadership skills (driving attitude, results-oriented, proactive follow-up)
List of Typical Experience For a Services Project Manager Resume
1
Experience For Professional Services Project Manager Resume
- Excellent verbal and written customer communication skills required
- Excellent communication skills, verbal and written in English
- Strong people and customer interaction skills
- Track record of Project Management with excellent admin skills
- Fluent English language and good communication skills
- High levels empathy; excellent soft skills and customer service best practices
2
Experience For Senior Professional Services Project Manager Resume
- Excellent organizational skills to manage multiple projects concurrently
- Operational enablement of subcontractors, skills inventory, coordination of training, and auditing and approving invoices for payment
- Proven experience in a highly demanding Project management environment within a professional services organization
- Combined industry experience in Call Center technology, preferably including 2-3 years of Project Management experience
- Leadership skills to manage team of chemists and technicians
- Manage escalations effectively (if the technical problem, delay or customer escalation) by driving the resolution plans
3
Experience For Global Telecoms Services Project Manager Resume
- Develops broad technical and communication skills through self-study and internal and external training opportunities
- Collaborates effectively with colleagues from all departments
- Exceptional oral and written communication skills (English and Portuguese)
- Experience with requirements elicitation, validation and management
- Project management, time management, and coordination skills to plan, organize, staff, and assist in the overall direction of the department
- List appropriate knowledge, skills, and abilities
- Leadership skills to lead up, across, and down multiple business and technology organizations
4
Experience For Bulk Services Project Manager Resume
- Focus on continuous improvement, spotting opportunities for more effective ways of working and recommending solutions, both internally and to clients
- Meet objectives by independently managing multiple priorities while influencing and engaging teams across functions and locations
- Experience working in a client / customer facing role in a Supply Chain or Software Organization
- Good understanding of Networking, Unified Communications, data center and telecoms technologies and manufactures
- Experience from Rotating equipment and or electrical rotating machines
- Previous experience working with engineering, product management or technical customer support
5
Experience For Senior Services Project Manager Resume
- Proven track record of understanding and anticipating customer needs in order to advocate for them and set expectations accordingly
- Strong in building relationships with clients, suppliers and contractors.Broad technical and commercial knowledge covering multiple disciplines
- Experience in delivering professional services, i.e software support
- Experience solving supply chain business needs with software solutions for distribution and transportation systems
- Experience deploying supply chain software solutions
- Experience delivering large scale enterprise software deployment and implementations to or through enterprise customers or partnerships
6
Experience For Professional Services Project Manager Digital Insight Resume
- Project management and/or other relate leadership experience, including the management of technical projects
- Good understanding of industry best practice project management methodologies
- Successful track record in demonstrating effective project management of complex and multiple projects
- Working experience in software development
- Experience of managing large projects either for or with fortune 500 companies is beneficial not essential
- Strong familiarity with the operation of Energy Management Systems, Building Automation (BAS) systems, HVAC Systems and/or Temperature Controls required
- Certification and or experience in implementing complex Warehouse Management systems/Supply chain Execution Solutions
- Experience managing projects related to IT infrastructure and/or automation
7
Experience For Information Services Project Manager Resume
- Significant Project, Construction, Field Engineering and/or Contract Management experience in the Oil & Gas Industry
- Works well in an environment with rapidly changing priorities
- Demonstrates up-to-date expertise in Project Management and apply this to the development, execution, and improvement of action plans
- Industry related experience
- Project management experience
8
Experience For Energy Services Project Manager Resume
- Be content knowledgeable with specific experience in one or more Genesys practice or solution areas
- Contribute to greater good of organization
- Manage customer implementation projects in an effective and expedient manner to ensure quality, on-schedule implementations for InstaMed’s customers
- Develop, maintain, and grow strong relationships with assigned client accounts
- BSc within a Technical discipline, preferably electrical or equivalent knowledge or experience
9
Experience For Lighting Services Project Manager Resume
- Long experience within the field of Generators can balance educational requirement
- Hydro power experience is an advantage
- Active participation in Team’s life and ensuring effective communication between team members
- Experience 2+ years in IT industry and/or Supply Chain
- At least 5 additional years of experience in project management
- At least 3 additional years of experience with contract formation and execution"
- Show a record as an effective administrator
- HS diploma or GED and 5 years of experience in a professional work environment
10
Experience For Business Services Project Manager Resume
- Mentors team members to ensure strong career development
- Competitive market-based salary, commensurate with experience and education
- 2 – 5 years project management experience with software development and/or implementation projects
- Experience Contact Center and Unified Communications
- Strong ability to reason
- Experience in Contact Center and Unified Communications
- Experience in full life-cycle management of small to medium scale technical projects
- Management of priorities and the ability to handle multiple demands in fast paced environment is a key strength of the Professional Services team
List of Typical Skills For a Services Project Manager Resume
1
Skills For Professional Services Project Manager Resume
- Project management skills and proven ability to deliver clear directions, ability to handle time pressure and tight deadlines
- Utilize excellent organizational skills to manage multiple projects concurrently
- Excellent written and oral presentation skills to conduct client and status meetings
- Excellent communication skills are essential – in both English and Japanese
- Be able to work independently, possess good organisational skills to work in a team environment, and be able to meet agreed service level timeframes
- Outstanding planning, scheduling, and coordination skills
- The role requires and builds exceptional client facing skills including professionalism, leadership, salesmanship and responsiveness
- It also requires and builds exceptional analytical, conceptual and problem-solving skills
2
Skills For Senior Professional Services Project Manager Resume
- Experience in IT, including 5 – 7 years of program or technical project management experience
- Work effectively across all areas of the company to deliver an outstanding result
- Solid, demonstrable experience managing medium to large projects in a fast paced/dynamic environment, which required collaboration across groups and levels
- Strong related professional project management experience (client-facing) with complex projects in Software for a multinational vendor or integrator
- Effectively applies Magellan’s methodology and enforces project standards using Microsoft Project or other approved toolkit templates
- Multi-lingual skills would be an advantage
3
Skills For Global Telecoms Services Project Manager Resume
- Utilize leadership skills to lead up, across, and down multiple business and technology organizations
- Building relationships and co-operate with people in different units and cultures
- Forming effective project teams from the company's matrix organization to design and execute projects
- Experience developing and implementing complete project schedules to ensure required dates are met
- Provide effective leadership through communicating expectations and instilling accountability
4
Skills For Bulk Services Project Manager Resume
- Customer Service oriented demonstrated through patience and politeness with demanding customers
- Experience meeting documented deadlines and objectives
- Experience to working with various departments and teams
- Demonstrated analytical ability to create project plans and establish timelines to ensure milestones are achieved using industry accepted tools
- Extensive experience running application development, AGILE projects, SCRUM of SCRUM
- Experience building a world class PMO organization
- Experience in the industrial cleaning environment
- Experience in Materials Processing
- Construction materials testing and inspection experience is required
5
Skills For Senior Services Project Manager Resume
- Experience working with hazardous waste
- Well organized, able to multi-task and have strong problem solving capabilities
- Demonstrate a track record of successfully leading a series of projects across multiple products within the software implementation industry
- Able to grow a strong understanding of product offerings and implementations processes
- Excellent project management disciplines
- Skilled in the use of standard project management tools, such as Microsoft Project and Compass
6
Skills For Professional Services Project Manager Digital Insight Resume
- S. in Computer Science or related field, or equivalent work experience
- Identify and document various data elements and conditional logic prior to submitting requests to internal development teams
- 5+ of experience in full life-cycle management of small to medium scale technical projects
- Drive organizational effectiveness in order to achieve business goals and the development of employees
- Provides leadership regarding project priorities, timeline, resources, and issues
- Manages project risks and produces an effective plan and risk assessment so that timelines and costs are agreed to by all parties
7
Skills For Information Services Project Manager Resume
- Finance and/or project related experience
- Strong leader who strives to develop and enable technical growth and success of engineers in the lab
- Manage multiple activities and adjust priorities based upon customer/business needs
- Promote and demonstrate a positive, fun, can-do approach to your job
- Experience in managing dynamic teams in the field on construction or similar type projects
- Significant contract management experience with sophisticated buyers such as nuclear utilities
8
Skills For Energy Services Project Manager Resume
- Project Management experience in Warehouse Management Systems/Supply Chain Execution solutions
- Related professional project management experience
- Previous EMR experience is essential
- Partnering with Account Management to provide top level service by leading new initiatives that provide further solutions to the needs of our existing clients
- Developing Others - Provides direct instruction and/or on going coaching to those junior to themselves
- Working across various Ipreo solutions covering all asset classes and products
- Developing Others - Creates Development Opportunities to foster the teams learning
9
Skills For Lighting Services Project Manager Resume
- Engaging with broader Services PM and PMO community, tapping into the knowledge of the collective workforce
- Willing to achieve CA solution training
- Building and implementing an assessment model that allows us to focus on only the most important items
- Leading individual or cross divisional assessment and planning discussions
- Building and executing on project plans for key teams across the division/department
- Understanding of Business Intelligence, Project Server and Team Foundation Server
- Being an ambassador for IKEA culture and values
- Mentoring team and other Project Managers
10
Skills For Business Services Project Manager Resume
- Providing expertise of cross product integrations and data flow
- Assisting in the creation and maintenance of best practices for organizational processes
- Striving for excellence and high quality service
- Supporting stakeholder identification and management as well as organizational change management activities
- Facilitating senior meetings
- Ensuring that the project follows the firm’s standard processes from initiation to closure (e.g. Ready to Launch, NBIA, etc)
- Willing to travel periodically (30%)
- Meeting with teams to understand and define their role and responsibilities
- Documenting processes, checklists, and workflows
List of Typical Responsibilities For a Services Project Manager Resume
1
Responsibilities For Professional Services Project Manager Resume
- Work with Rackspace and client stakeholders to gather and document requirements and then ensure the requirements solve a customer’s pain point or objective(s) through project outcomes and deliverables
- Strong MS Project/PowerPoint and full office suite skills
- Previous Industrial Cleaning related experience
- Experience with Industrial Cleaning
- Previous Project Management related experience coordinating large jobs
2
Responsibilities For Senior Professional Services Project Manager Resume
- Solid understanding of project management processes and frameworks
- Experience with Java applications and working with Mulesoft
- Experience 3+ years in IT industry and/or Supply Chain
- Experience in the management of large software implementation projects
- Working knowledge of service delivery concepts, processes, and procedures, as applied in a Professional Services or consulting environment
- Assisting project managers in performing project administration activities
- Reporting on projects, activities, and deliverables to key stakeholders
- Working knowledge in Mainframe Systems, Enterprise Infrastructure, Application Performance Management, Agile methodology
3
Responsibilities For Global Telecoms Services Project Manager Resume
- Acting in a safe manner at all times
- Ensuring the accuracy of project data in internal tools and systems
- Managing scope change
- Works with sales team in pre-sales activities, negotiation, and contracting process, assisting enterprise sales team with Customer Proposal writing
- Lead multiple projects from getting customer services requirements to enabling oderability, meeting overall TAT and quality goals
4
Responsibilities For Bulk Services Project Manager Resume
- Performs all cost accounting activities including variance analysis, standard cost development, activity-based costing, and inventory control
- Leadership capability, including high commitment to business goals by delivering results and making it happen
- Interest in leading and implementing new establishment or new projects in existing establishments
- Manages all assigned MSP Channel projects to completion, ensuring on-time delivery, meeting of timeframe and SLA demands, and maintenance of overall
- Support of CrossLab service and maintenance program modeling and pricing of customized solutions
- Assist in tracking and documenting Infrastructure Services accomplishments against IT goals and objectives
- Schedule installation, configuration, testing, and training activities
- Accountable for developing and coordinating carefully designed and approved action plans to successfully complete projects
- Accountable for developing and coordinating carefully designed and approved action plans to successfully complete projects deployments
5
Responsibilities For Senior Services Project Manager Resume
- Provides mentoring as required to onsite consulting teams and remote MA teams
- Ensures Health and Safety is the number one goal by following policies, processes, procedures and acting in a safe manner at all times
- Create and document the scope of work including business requirements, project plan and status reporting for each project
- Provide consultancy to sales team on identifying the right services and solutions according to customer`s requests
- Provides financial leadership by supporting Operations leadership in decision-making and strategy development
- Be used to working towards revenue/margin targets and supporting other sales groups
- Relational Database knowledge using ad-hoc reporting tools to extract data and create and analyze custom reports
- Some Petroleum Planning and Scheduling knowledge (primary distribution)
6
Responsibilities For Professional Services Project Manager Digital Insight Resume
- Insightful, able to collaborate with other Thermal Systems management team members in developing strategy and implementing business plans
- Superior Resource Management ability and understanding of Outsourcing Methodology
- Assist in bidding and procedure writing
- Provide coaching and insight to the jurisdiction for any contract providers or staff who are providing services
- Manage and execute projects for the implementation of various Ipreo solutions to our new and existing clients, as well as managing in-house projects
- Ensures any engineering and commissioning performed by the field team is in accordance with established standards
- Responsible for meeting his projects financial targets (revenue, billing, cash collection)
- Understand, own, drive and deliver your own business while recognizing your role in the larger business
- Serve as the GE representative and focal point for the customer on the project, owning the customer relationship for the duration of the project
7
Responsibilities For Information Services Project Manager Resume
- Thoroughly understanding the customer’s business and technical needs
- In a customer-facing job function
- Coordinates and provides training for system implementations
- Prepares, distributes and maintains all project documentation according to established processes and methodology
- Provides consulting on project implementations as required
- Continues to stay abreast of technology through internal training, self study, and industry standard certifications
8
Responsibilities For Energy Services Project Manager Resume
- Manage the design, deployment, testing, and documentation of Riverbed’s solutions
- Host weekly project team meetings to promote communications flow, and publish meeting notes
- Contribute learning to refine Global Professional Services methodologies, standards, and practices
- Mastery of the following technologies and tools
- Provide Project SOW Package to Functional teams to facilitate Internal Resource Planning and/or Partner RFQ’s
- Oversees and ensures proper planning to meet sales forecasts, based on input from Program Management and other internal teams
9
Responsibilities For Lighting Services Project Manager Resume
- Works closely with Engineering, Deployment Coordinators and Partners on project implementation within the Services Organization
- Act as the primary point of contact for all aspects of the projects, during the onsite implementation phase
- Assure all parties maintain close communication and coordination regarding project status and milestones
- Direct the overall technical planning and execution of projects
- Financial understanding of cost, budgets and profit generation
- Responsible for managing remote technical teams in overseas locations
- Lead the project execution and delivery and help project teams maintain an overall project vision with supporting project plans
- Develop and deliver progress reports to management and other stakeholder including issue/action item logs, project status, and risks
10
Responsibilities For Business Services Project Manager Resume
- Manages projects from intake through final implementation, working with internal resources and external customers throughout
- Defines scope, requirements and project timing for each initiative
- Formulate as the service Project Manager the project plan, in accordance with the goals and timing, set by management
- Specifies the manning of the project, resources required, anticipated costs, risk assessment and quality standards to be used
- Translate service team needs / requirements into detailed project plans while driving internal execution to meet project targets
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