Services Sales Representative Resume Sample
Freida Cummings
8639 Monserrate Unions,
San Francisco,
CA
+1 (555) 417 3290
Work Experience
Senior Panels & Research Services Sales Representative
11/2015
-
PRESENT
Los Angeles, CA
- Services sales experience
- Responsible for the business sales bookings number for ACS services in the assigned accounts - works towards an allocated Sales Bookings target split in Software and Systems bookings
- Reports to ACS Sales Manager or ACS Sales Cluster Manager
- Has no direct reports, but leads the activities of virtual teams in support of customers
- Works in a designated territory or industry on a defined set of customer accounts
- Works to identify all organizations (including existing Oracle customers) that fall into their designated space focusing on a targeted number that has a specific value proposition and sales engagement activity
- Works with appropriate Oracle Partners
Services Sales Representative
05/2013
-
08/2015
Philadelphia, PA
- Works with other Lines of Business (LOBs)
- Works with appropriate Oracle Partners, i.e. resellers, SI's, ISV's, technology partners and alliances
- Sales experience selling enterprise software consulting services
- Knowledge in selling solutions and consulting services in support of product sales
- As a trusted advisor, build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into VMware opportunities
- Understanding and experience with/of VMware’s product & solution offerings
- Understand how customers use VMware technology in their business
- Follow sales process to meet weekly quota and standards of performance by maximizing sales call contacts, conducting effective sales presentations, determining customer’s needs and offering advertising solutions to meet those needs
- Process any customer ‘Do Not Call’ requests
Inside Services Sales Representative
06/2008
-
01/2013
Chicago, IL
- Maintain and continuously acquire knowledge of company’s products and services, industry updates and best practices and sales strategies
- Identify customer’s needs and expectations in all areas of product application to ensure ongoing development of sales strategy to maintain and increase sales
- Successful sales track record. Oracle knowledge and/or knowledge of Oracle’s competitors
- Trains and educates local sales staff as needed
- General sales experience
- Experience creating and assisting in delivery of professional sales presentations
- Experience selling to local commercial accounts in territory
Education
Mayville State University
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong negotiation skills, have the ability to build confidence with Inside Sales & Customers, Advanced English skills
- Superior organization skills and multi-tasking skills
- Strong organizational skills, discipline, attention to detail, high energy and a can do attitude, balance multiple tasks
- Has strong presentation, organisation, co-ordination and negotiation skills,
- Exceptional relationship building and consultative sales skills
- Proven experience in O&M/Service contracts negotiation and budgeting
- Highly effective communication, presentation, organisation, co-ordination and negotiation skills
How to write Services Sales Representative Resume
Services Sales Representative role is responsible for negotiation, english, organizational, advanced, german, analytical, mentoring, digital, training, database.
To write great resume for services sales representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Services Sales Representative Resume
The section contact information is important in your services sales representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Services Sales Representative Resume
The section work experience is an essential part of your services sales representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous services sales representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular services sales representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Services Sales Representative resume experience can include:
- Has a solid time management system and demonstrates excellent organizational skills
- Have a strong track record in selling complex solutions, experienced and proficient at selling Support & Deployment Services
- Extensive experience cold-calling, self-sourcing and building a book of business
- Account Management/Strategic Selling experience (selling into existing client base) of Higher Education or Public Sector clients is required
- Demonstrated success in achieving aggressive sales goals and quotas in a self-sourcing environment
- Proven track record of meeting or exceeding quota and goals
Education on a Services Sales Representative Resume
Make sure to make education a priority on your services sales representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your services sales representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Services Sales Representative Resume
When listing skills on your services sales representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical services sales representative skills:
- Highly effective communication, presentation, organization, co-ordination and negotiation skills
- Effectively manage the entire sales cycle from lead generation to close, using a consultative sales approach
- Develop a plan to effectively build a pipeline and generate top line revenue growth
- Effectively utilize various internal resources and stakeholders to scope and develop proposals as well as close opportunities to achieve quota
- Baking & Cake Decorating experience REQUIRED
- Develop sales plan (based on marketing campaign) aiming at covering the maximum no. of customers, prioritize based
List of Typical Experience For a Services Sales Representative Resume
1
Experience For Inside Sales Services Sales Representative Resume
- Has a good ratio of result-to-target over the past 5 years
- Likes working in a structured sales approach, and has a proven sales record in the IT Industry,
- Previous CRM experience an advantage
- Being the point person for all ACS activities within the assigned accounts working closely with the assigned ACS Delivery employees,
- Creating compelling personalised ACS propositions for targeted prospects/customers
- Work with existing partners and prospects to build a close, binding relationship, developing a clear understanding of their current and future needs
- Prospect for new business using atlas — creating leads based on location, competitor market share and area businesses
- Starts negotiations early by planning activities well ahead and involving relevant functions such as Services Management & Product Sales
- Responsibility for conducting territory analysis and associated business creation activities within the assigned business vertical and account assignment,
2
Experience For Inside Services Sales Representative Resume
- A high visibility presence within the respective assigned organizations creating relationships with all aspects of the customer and business management,
- Relationship generation and associated collaborative working with the other aligned Oracle sales and delivery teams
- Upsell clients on loyalty marketing, payroll, mobile and other products and services
- Confirm understanding of customers’ service and spare parts needs, issues and requests and offer recommended solutions
- 2 At least five years sales background,it’s better to be familiar with banking customers in the west
- An established and successful working relationship with clients and the ability to plan and strategize
3
Experience For Internal Services Sales Representative With French Resume
- Develop a thorough understanding of service offerings within the Ellucian portfolio
- Develops new accounts and/or expands existing accounts within an
- Develop strategies to align enterprise transformations with both Oracle internal and customer architects and explaining the business value of services
- Deep understanding of the business and operational drivers of performance for Telco/FSI industry
- Engage with ACS local/global COE pre-sales/delivery resources to ensure meeting oracle objectives of customer success and satisfaction
4
Experience For Global Services Sales Representative Resume
- Entrench and build long-term business relationship with key customer accounts for the objectives of becoming their managed services provider on oracle products
- Understand IT/ITeS & BFSI industry apps building blocks
- Deep understanding of the business and operational drivers of performance for IT/ITeS /BFSI industry
- Develop and grow sales opportunity pipeline with alignment to client buying cycle
- Develop Account Plans based on understanding of growth opportunities and customer success milestones
5
Experience For Merchant Services Sales Representative Resume
- Act as an ambassador for Oracle ACS of becoming a trusted advisor for clients
- Maintain an understanding of Oracle ACS direction, product set and services relevant to both Transition and Greenfield sales
- Deep understanding of the business and operational drivers of performance for Enterprise and Government customers
- Maintain customer information in in Salesforce or the company’s designated customer relationship management system
- Responsibility for working alongside ACS’s business development/sales program functions to facilitate the creation and execution of targeted demand generation activities,
- Active up-selling of ACS Services in existing accounts including ‘cold calls’ to untouched areas of the respective organizations,
- Active new business selling and ‘cold calling’ initiatives to potential new ACS customers,
- Management of all internal commercial activities for all business / Renewal and up-sell engagements,
6
Experience For Services Sales Representative Individual Contributor Resume
- Work both independently and with Oracle’s sales forces (Prime Premier Sales, Oracle Application, Technology and Hardware sales ) and key Partners to build pipeline and achieve sales quota
- Identify and understand customer's enterprise IT support and operational challenges
- Proposes ACS services to address customer's business/IT problems
- Interacts with sales leadership and solution’s specialists to develop sales strategies that win new business
- Understands the ARC Document Solution’s Value Proposition and competitive advantages
7
Experience For Senior Panels & Research Services Sales Representative Resume
- Fluent in Czech or Slovak - German is nice to have
- Responsibility for working alongside ACS’s business development/sales program functions to facilitate the creation and execution of targeted demand generation activities,
- Likes working in structured sales approach, and has a proven sales record in the IT Industry
- Has an ambitious winner personality
- Ideally has worked previously for Public Sector Customers
- Availability to trip frequently in Spain
- Partner with RSM's to educate customers on EPM’s service offerings at Point of Sale and drive to increase POS sales attachment rates
8
Experience For Business Services Sales Representative Resume
- Initiate calls to customers to ensure that open issues are resolved, to ensure customer satisfaction, to survey service satisfaction and follow-up on customer focus cards
- Communicates and coordinates with sales, marketing, technical support, customer service and operations departments to ensure follow-up on sales leads, set-ups, missed pick-ups, and other customer-related issues
- Attempts to retain customers who call to cancel services by probing for cancellation reasons and offering alternatives
- Meet customer retention goals
- Communicate to and work with the Regional Sales Managers and Sales leaders to resolve unique customer issues/concerns
- Occasional field visit to select customers via joint-sales calls with RSM’s
- Maintains routine customer service related reports and creates reports as requested
- Responsibility for the creation of the associated business plans to accomplish the related new business targets,
9
Experience For Advanced Customer Services Sales Representative Resume
- Responsibility for working alongside ACS’s EMEA marketing function to facilitate the creation and execution of targeted marketing activities to the assigned business vertical,
- Creation, attendance and participation in Oracle funded customer facing functions such as business breakfasts, conferences and other business generation focused activities,
- Active up-selling of ACS Services in existing accounts including ‘cold calls’ to untouched areas of the respective organisations,
- A professional with a technical Background (IT, Computer Science, FH-level) Or with an economical Background (HWV/FH) with good technical understanding (IT, Computer Science),
- Retain clients by building relationships and growing portfolios through relationship management and cross consulting
- Self-source and develop leads for new business generation through daily prospecting and proactive lead follow-up
10
Experience For Services Sales Representative for Sweden Resume
- Meet with merchants at their locations to conduct needs analysis and promote First Data solutions
- Achieve revenue targets and other corporate objectives
- Able to work in a fast-paced, self-directed, entrepreneurial environment
- Daily regional travel required
- Accountable to achieve orders
List of Typical Skills For a Services Sales Representative Resume
1
Skills For Inside Sales Services Sales Representative Resume
- Solid organizational, prioritisation and time management skills
- Strong telesales experience or clear potential to quickly learn & develop these skills
- Strong cold-calling skills and ability to self-source
- Excellent skills in German and English both oral and in writing
- Strong negotiation skills, have the ability to build confidence with Inside Sales & Customers
- Excellent language skills in German and English, written and spoken. Another European language could be an advantage
- Excellent computer skills (Word, Excel, Power Point, Outlook, etc.)
- Soft skills: sales oriented/ results oriented/ daring/ passionate/ team player/ organized/
- Proven record of Sales experience
2
Skills For Inside Services Sales Representative Resume
- Has a solid Sales experience in Products or Services, preferably in another US Company or a renowned IT company
- Technically savy on technology adoption and have Enterprise Architect exposure and skillset
- Technically savvy on technology adoption and have Enterprise Architect exposure and skillset
- Develop a plan to effectively produce top line revenue growth
- Individual quota carrying, direct sales experience selling to the senior executive level
- Elling experience, including 3+ years in Service sales
- Strong hunting and networking attitude
- Proven history of sales, prospecting, and business development required
- IT or IT services sales, preferably candidates having IT solution development experiences
3
Skills For Internal Services Sales Representative With French Resume
- Have a strong track record in selling complex solutions
- Experienced and proficient at selling Support & Deployment Services
- Experienced and proficient at working to CIO and next two levels down
- Experience in selling high value infrastructure services engagements
- Experience in selling IBM's MobileFirst Solutions Portfolio
- Previous sales experience, or other relevant direct client contact or executive consulting role required
- Strong understanding and knowledge of renewables industry (i.e. the main stakeholders, asset owners, asset managers and key competitors)
4
Skills For Global Services Sales Representative Resume
- Good understanding of the enterprise business and cloud business
- Has at least ten years Sales experience in Products or Services, preferably in another US Company or a renowned IT company,
- Understand and demonstrate ability to articulate a clients’ deployment processes and best practices to lower deployment risk and accelerate time to value
- Has a good ratio of result-to-target over the past last years,
- Telephone sales experience could be an advantage
- Proven ability to win significant new business within a territory or an account
- Demonstrate knowledge of Stewart products and services, as well as competitors’ products and services
- Has at least ten years Sales experience in Products or Services, preferably in another US Company (IBM, MSFT, HP) or a renowned IT company,
5
Skills For Merchant Services Sales Representative Resume
- Demonstrate the ability to qualify, develop, and close professional services opportunities
- Proven success with professional services sales or managed services sales
- Well developed and proven commercial acumen
- Results oriented - strong personal drive to succeed and ‘can-do’ attitude
- Proven success with complex professional services sales or managed services sales
- IT sales/technical experience
- A strong background in customer and market penetrations in the local market preferably
- Experience in Renewables
- Demonstrated ability to find and close new prospects
6
Skills For Services Sales Representative Individual Contributor Resume
- Good knowledge of the Spanish and Portuguese industry market
- Proactively identifies significant ways to improve customer experience
- Experience and capability to build new and immediate relationships of trust
- Experience:more than 5 years IS/ Field Service Representative/Customer Care
- Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint)
- 3-4 experience in sales
- Creating and maintaining compelling Value Propositions for ORACLE ACS solutions in the designated territory Leading C-level negotiations
- Providing post sales support to ITB customers for contract renewals, scheduling maintenance visits and offering assistance for service contracts requests
- Maintaining an understanding of Oracle's strategic direction and interpreting its relevance to the customer’s businesses
7
Skills For Senior Panels & Research Services Sales Representative Resume
- Designing proposals, quotes and pricing for our clients
- Managing and accurately forecasting monthly, quarterly, and annual pipelines as well as forecasts
- Driving the implementation of ACS demand generation, sales and marketing campaigns
- Identifying and developing business opportunities in targeted accounts
- Facilitating and nurturing management relationships to generate active sponsorship for Oracle
- Working with and influencing the activities of designated Partners if required
- Maintaining an understanding of Oracle's strategic direction
- Maintaining an understanding of competitive activity relevant to assigned sector
8
Skills For Business Services Sales Representative Resume
- Positioning best of breed Support Cloud Services
- Putting services engagement plans and models together to address your prospect’s individual needs and requirements
- Selling in a technical environment is (as Bid Mgr, Solution Architect or Project Manager)
- Developing a strategy and ACS sales plan to address the designated account/account list
- Developing profiles of targeted account / accounts
- Maintaining the Gross Margin as instructed by management
- Rewarding commission rates!!
- Rewarding commission rates
- Concerning tunnel equipment activities
9
Skills For Advanced Customer Services Sales Representative Resume
- Creating of joint go-to-market activities with other aspects of the wider Oracle sales function,
- Winning new ACS revenue in line with targets
- Developing a strategy and ACS sales plan to address the designated accounts
- Becoming an expert in ACS Services, ensuring the team is seen as role models and advisors within Oracle
- Providing accurate and timely sales forecasts and other information
- Execute marketing campaigns by calling customers proactively and present Field Services offer value proposition and the
- Active new business selling and ‘cold calling’ initiatives to potential new ACS customers,
- Serve as the customer’s advocate by solving problems on the customer’s behalf by engaging the right department and people within EPM
- Knowledge of Dell EMC Services and Solutions portfolio, Microsoft, VMWare, Cloud, Cloud computing, End-user computing e.g. VDI
10
Skills For Services Sales Representative for Sweden Resume
- Create compelling, personalised ACS propositions for targeted prospects/customers, based on the existing Managed Cloud Services portfolio
- Flexible spending, limited purpose spending and dependent care accounts
- Assemble the client solution team including Pre Sales, Delivery, Deal Management, Oracle Executives and other parties
- Develop solution proposals encompassing all aspects of the services and lead the presentation of the value proposition for the customer
- Able to articulate how Dell Advantage relates to selling services, primarily Client focused
- Drive business development, forecast accurately and achieve strategic goals by assisting customers through the entire product life cycle
- Drive business development, forecast accurately and achieve strategic goals by assisting customers through the managed cloud product
- Manage multiple opportunities through the entire cycle simultaneously, working with cross-functional and support teams as necessary
- Expand bookings through upsell existing customers
List of Typical Responsibilities For a Services Sales Representative Resume
1
Responsibilities For Inside Sales Services Sales Representative Resume
- IT services/ product sales experience
- Understand Enterprise and Government industry apps building blocks
- Screen, recognize and capture prospect data for the Service business, targeting owners or managers of energy generation assets
- Manage smooth transactions from sales to operational fulfilment to ensure highest level of customer satisfaction, while working to obtain referral business
- Meet and exceed sales quotas by generating sales from inbound calls
- Sales OP target for assigned accounts/territory
- Cultivate, build and maintain relationships with clients
- Achieve an annual professional services sales quota based on corporate guidelines and targets
2
Responsibilities For Inside Services Sales Representative Resume
- Create and maintain professional services opportunities in Salesforce
- Track and facilitate closure of all opportunities in assigned territory
- Plan, budget, forecast and execute a sales strategy as part of a larger team
- Represent Ellucian at trade shows and conferences
- Maintain customer information in Salesforce or the company's designated customer relationship management system
- Self-source mentality with drive to identify and close on opportunities
- Maintain documentation for assigned tasks (InTouch, Salesforce.com, etc)
3
Responsibilities For Internal Services Sales Representative With French Resume
- Create and maintain the territory strategy and plan in alignment with ACS and Oracle business objectives
- Maintain a constructive sales relationship with senior business and technical stakeholders within the customer to understand requirements and priorities and then influence as appropriate
- Build and maintain effective relationships within the broader Oracle sales and pre-sales organizations and be an active contributor in relevant areas
- Proactively identify, qualify and close new $1m + business opportunities in your accounts/territory
- Work with business development and delivery resources to accurately scope engagements to meet customer requirements
- Accurately forecast opportunities in Oracle’s Fusion CRM
- Collaborate with other lines of business to increase Oracle’s value to the customer
- Create and maintain the territory strategy and plan in alignment with OACS and Oracle business objectives
- Proactively identify, qualify and close new business opportunities in your accounts/territory
4
Responsibilities For Global Services Sales Representative Resume
- Develop and present the OACS value proposition to customer stakeholders
- Work with pre-sales, business development and delivery resources to accurately scope engagements to meet customer requirements
- Acts as a subject matter expert on the Dell EMC Support & Deployment portfolio and supports the sales organization to meet and/or exceed their objectives
- Direct engagement with customers to sell the Dell EMC Services Value Proposition. Identifies customer needs/requirements and recommends/quotes appropriate Services
- Engages on all large bids with specific purpose to sell the Dell EMC Services Value Proposition
- Identifies customer needs/requirements and recommends/quotes appropriate EMC Dell Services
- Work with extended Sales and delivery teams on all relevant sales engagements to ensure positive end-to-end customer experience (team meetings, bid reviews etc)
- Clearly articulate Dell Technologies Strategy around, Digital, IT, Workforce & Security Transformation
5
Responsibilities For Merchant Services Sales Representative Resume
- Entrench and build long-term business relationship with key customer
- Work with Oracle xLOB to position ACS services/solutions as part of
- Focusing on top ORACLE customers running robust IT environments Reaching the overall target for the territory, business management in the territory including pipeline building, accurate and timely forecasting and cooperation with other ORACLE Lines of Business (LOBs)
- Develop and close Managed Services opportunities to yield revenue in line with targets
- Identify key decision makers and influencers at all levels within an opportunity and develop and maintain relationships with them
- Develop close relationships collaborating with other Oracle Lines of Business, particularly with the Application & Cloud Platform Sales Organisation and Local Country Management Teams
6
Responsibilities For Services Sales Representative Individual Contributor Resume
- Knowledge of customer needs from a functional business process perspective in one or more of the above application areas
- Working both independently and with Oracle’s sales forces (TeleSales, Premier Support Sales, Oracle Application, Technology, Cloud and Hardware sales) and key Partners to build pipeline and achieve sales quota
- Identify and understand customer's IT support and operational challenge
- Develop a plan to increase Schneider Electrics customer base in vital markets
- Achieve agreed-upon targets for both MW volume and gross margin
- Develop and present business solutions to customers, prospects and other business stakeholders with the purpose of establishing commercial relations and new sales for the Service Business
- Negotiate Service contracts for renewable assets respecting approved term sheets and internal procedures, maximizing the generated value for the company and prioritizing customer retention
- Identify available PV installations for monitoring, claims and warranty management opportunities
7
Responsibilities For Senior Panels & Research Services Sales Representative Resume
- Obtain necessary information to independently analyze and further qualify opportunities and proposals
- Successfully drive and negotiate deals through final stages of commitment with the help of all available resources to close business in alignment with quarterly/annual sales goals
- Work with Service operations director to ensure the company is position correctly to meet these requirements
- Generate, identify and contact leads through different sources of trade publications
- Actively participate in trade shows and conferences
8
Responsibilities For Business Services Sales Representative Resume
- Collect and share competitive information as well as market entry and territory data from the field to assist in marketing strategies as well as to define sales and business development activities
- Track record of achievement and career progression
- Knowledge of commonly used concepts, practices and procedures for the solar and service industry
- Fully aware of technology trends, industry standards terminology
- Use the IB Knowledge of potential customers and contact them regularly
- Understand customer process, needs, expectations and requirements to provide a relevant solution and support based on needs and financial capacities
- Handle and Route qualified opportunities to the appropriate sales executives for further development and closure
- Coordinate with the Technical Team for proper estimation and technical offerings
9
Responsibilities For Advanced Customer Services Sales Representative Resume
- Book the awarded POs and Transfer the execution to the delivery/PM team
- Close sales and achieve monthly/quarterly/yearly quotas per country, per offer type
- Team with service partners to build pipeline and close deals
- Ensures that all necessary resources are used to deal effectively with sales opportunities, qualifies their business potential, develops the opportunities and closes the deals
- Renew existing services revenue stream while expanding bookings through upsell existing customers and pursuing new business opportunities
10
Responsibilities For Services Sales Representative for Sweden Resume
- Makes best use of sales tools to aid territory planning and capture detailed customer records
- Be part of an European team covering parts of the Central Europe region
- Successfully complete assigned training paths and successfully engage in
- Generate sales and uncover selling opportunities
- Benefits including medical, dental, vision, 401K, etc..
- Robust technical background concerning Combustion industrial equipment and instrumentation
- Frequent travel required including occasional overnight stays
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