Services Supervisor Resume Sample
Jasmin Carroll
54960 Greenholt Meadows,
Detroit,
MI
+1 (555) 943 5146
Work Experience
Executive Reservation Services Supervisor
11/2017
-
PRESENT
Dallas, TX
- Supervise a team who processes financial transactions using department/company specific computer applications understand business processes
- Understand inputs and outcomes of transactions and decisions
- Analyze performance of team members
- Train team members to achieve performance goals and identify opportunities to help team members develop
- Interview and selection of new team members
- Performance of semiannual reviews for team members
- Maintain positive working relationships with contacts both internally and externally
- Participate in system testing including authoring test cases, analyzing test results, and troubleshooting system errors
Technical Services Supervisor
02/2011
-
10/2017
Phoenix, AZ
- Analysis of GL account activity including balancing, review of entries approved by team members, and compilation of month-end supporting documentation
- Participate in both internal and external audits as well as maintenance of SOX process memos
- Identify opportunities for improvement and drive change to realize those opportunities
- Cross train to assist in multiple areas within the department as needed
- Coordinates day-to-day operations and administering company policies and procedures through subordinate exempt and non-exempt staff. Includes assigning work, monitoring and reviewing progress and accuracy of work, training, directing efforts and providing technical guidance on complex issues
- Oversees the daily workflow, assesses available resources determines work allocations and makes employee work assignments. Collaborates with management and staff to develop and administer employee work schedules
- Develops, coaches and motivates staff to achieve departmental goals. Provides guidance to employees when responding to changing business conditions
- Monitors compliance and personnel performance metrics. Ensures data for reporting is accurate, timely and adheres to standards
Financial Services Supervisor
12/2005
-
12/2010
Chicago, IL
- Organizes and facilitates staff meetings regarding team performance, recognition and information exchange
- Consistently evaluates and enforces standards by recognizing outstanding performers and effectively motivating the team.
- Monitor service level guidelines (SLG’s) weekly to identify potential off track areas and plan corrective actions accordingly
- Need to be detail oriented
- Related progress and responsibility experience as well as project leadership knowledge
- Substantial in-depth technical knowledge and experience with similar equipment and hardware
- Analyze problems on a multitude of different equipment
Education
Georgia State University
2000 - 2004
Bachelor's Degree in Electronics
Professional Skills
- Excellent guest relations and problem solving skills. Excellent oral and written communication skills
- Strong customer liaison skills Advanced PC skills including Microsoft Office or equivalent
- Strong MS Office skills, specifically advanced Excel skills
- Outstanding organizational skills and demonstrated ability to prioritize tasks
- Excellent organization and professional presentation skills; strong initiative and detail oriented
- Excellent decision-making, delegating, communication, computer and technical writing skills
- Three to five years’ experience utilizing leadership skills to provide guidance, coaching and mentoring to professional and support staff
How to write Services Supervisor Resume
Services Supervisor role is responsible for interpersonal, computer, customer, microsoft, organizational, software, development, communications, leadership, basic.
To write great resume for services supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Services Supervisor Resume
The section contact information is important in your services supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Services Supervisor Resume
The section work experience is an essential part of your services supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous services supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular services supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Services Supervisor resume experience can include:
- Strong skills in understanding, analyzing, and solving problems related to library service and operations
- Strong writing, editing, proofreading and oral communication skills
- Strong coaching and team-building skills
- Well-developed interpersonal skills to build and maintain strong working relationships
- Typically requires BS/BA and 3 years experience in related field, including at least one year of supervisory experience or military leadership MOS experience
- Excellent skills in teaching and in verbal and written communication
Education on a Services Supervisor Resume
Make sure to make education a priority on your services supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your services supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Services Supervisor Resume
When listing skills on your services supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical services supervisor skills:
- Strong time management skills and ability to be work effectively under pressure, meet deadlines and manage changing priorities
- Excellent communication skills (i.e., strong phone etiquette, verbal communications, and grammatical and professional business skills)
- Strong interpersonal and communication skills; proven ability to communicate effectively across all levels of the organization and with vendors and customers
- Good time management skills and ability to work effectively under pressure and meet demanding deadlines
- Demonstrates effective verbal, written, and listening communication skills, with ability to provide effective feedback
- Strong verbal and written communication skills skills to interact with both customers and various departments within VWR
List of Typical Experience For a Services Supervisor Resume
1
Experience For Technical Services Supervisor Resume
- Strong interpersonal skills and the ability to work effectively with a wide range of customers, adapting style to meet business needs
- Strong interpersonal and (oral & written) communication skills and the ability to work effectively with a wide range of customers in a diverse community
- Communication skills and team development skills
- Possessing good interpersonal and communications skills both written and oral
- Strong facilitation, presentation, process improvement and team management/team building skills
- Demonstrated supervisory skills for direct reports and contractors
- Demonstrated skills in the management and execution of contracts
- Demonstrated ability to market and present improvement programs, negotiate changes, and effectively communicate judgment decisions
2
Experience For Field Services Supervisor Resume
- Take direction and handle tasks assigned in a reasonable and timley manner. Prioritze appropriately and effectively and work in a high stress atmosphere
- Effectively oversee special processing situations including exceptions that require strong oversight
- Previous supervisory experience and demonstrated ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
- Excellent customer service skills; display a professional, “can do” attitude
- Strong verbal and written communication skills to interact with both customers and various departments within VWR
- Excellent organisational, inter-personal, written and verbal communication skills
3
Experience For Financial Services Supervisor Resume
- Strong interpersonal, analytical, written and verbal skills
- Strong interpersonal skills and ability to engage and motivate team
- Good listening skills along with ability to accept and follow direction
- Excellent oral and written communications & influencing skills
- Excellent organizational, interpersonal, presentation and facilitation skills
- Demonstrated ability to effectively and professionally work in cross-functional teams and communicate both verbally and in written formats
- Able to demonstrate technical skills and knowledge for repairs
- Working skills in the use of office equipment and the personal computer, including word-processing and spreadsheet software
- Working knowledge of computer skills including Microsoft Office
4
Experience For Administrative Services Supervisor Resume
- Influencing and negotional skills
- String communication and influencing skills to build 3rd party relationships and get the best from the team
- 4+ demonstrated business/finance/accounting experience – preferably working closer to Customers (Invoicing, Collections etc.)
- Prior experience working with USSA, USASA, FIS events
- Computer and typing skills to include most office applications
- Responsible to ensure proper training all new analysts and develops staff on skills, equipment and procedures
- Effectively uses Key Operating Parameters (KOP’s) to ensure quality of product on a daily basis
5
Experience For Member Services Supervisor Resume
- Operate assigned department in an efficient, effective, and accurate manner
- Experience in heavy industrial clean up experience
- PC skills, including MS Outlook, and other products of the MS Office applications, including Excel, MS Word, MS Project, Access 97 (or higher version)
- Two (2) years of experience in VIP services required or an equivalent combination of education and experience
- Work jointly with Operations to effectively troubleshoot and problem solve issues as they arise
6
Experience For Investor Services Supervisor Resume
- Respond to any client or investor queriesefficiently and effectively
- Respond to fund and shareholder Audit requests efficiently and effectively
- Effectively develop, train, and mentor staff to ensure all departmental standards and goals are understood and met
- Considerable matrix management skills
- Prioritize multiple tasks and meet deadlines; flexibility to handle multiple priorities sometimes simultaneously while under pressure
- Demonstrated supervisory or management experience in an operations or call center environment
- Automotive industry experience such as vehicle repair, auto body repair, rental vehicle industry, or titling/licensing experience
7
Experience For Management Services Supervisor Resume
- Computer knowledge and skills: including Microsoft Office (Word, Excel, and PowerPoint)
- Oral and written communication and influence skills are required to lead customer and staff adoption of important process and technology improvements
- Proven supervisory experience
- Communicate effectively and express thoughts and ideas in a clear and concise manner
- Work effectively in an unsupervised environment
8
Experience For Front Services Supervisor Resume
- Prior experience in a Data Management (and/or Operations)
- Moderate technical skills e.g. Excel (to macro level), Microsoft Office, SQL, relational databases
- Computer Skills Needed - Outlook, Word, EXCEL, and PowerPoint
- Enterprise software experience (Oracle or SAP), Live Link and personal computer financial application knowledge and experience
- Possess outstanding organizational skills with attention to detail
- Healthcare experience with Managed Care experience required
- Demonstrated leadership experience with cross-functional teams
- Demonstrated experience in managing in a multi-functional technical services delivery environment
9
Experience For Player Services Supervisor Resume
- Holding team members accountable to delivering excellent results
- Developing strong relationships with customers both internally and externally
- Prioritizing work requests to optimize the support for NPI & VE programs, Operations and R&O needs
- Establishing solid contacts with all areas and all levels at clients’ organizations as well as inter departmental
- Building and maintaining excellent professional relationships with various internal and external partners
- Experience supporting IT needs of engineering and manufacturing environments
10
Experience For Shared Services Supervisor Resume
- Use hiring, training and mentoring to enhance overall skill set of Account Services team
- Responsible for providing excellent service and making sure other members of staff present the same positive and helpful image
- Achieve department objectives by developing and maintaining a skilled and motivated workforce
- Previous experience in Cost/Managerial Accounting in a process-costing environment
- Experience working collaboratively with others, preferably in a team setting to resolve issues, share information, and provide service to the public
- Two (2) or more years of experience with Oracle ERP or similar operating system
- Proven problem solving, mechanical aptitude and analytical abilities
- Experience in a supervisory role overseeing environmental jobsites
List of Typical Skills For a Services Supervisor Resume
1
Skills For Technical Services Supervisor Resume
- Excellent general office computer skills, including working with spreadsheets and data files in various formats
- Excellent communication skills – with customers and within the organization
- Strong change management and conflict resolution skills
- Excellent organizational, time management, and written and oral communication skills; and
- Strong management and developmental skills
- Strong skills in public or customer service and efficient service
- Strong verbal, written and persuasion communication skills
- Detail-oriented and excellent interpersonal skills
2
Skills For Field Services Supervisor Resume
- Strong interpersonal skills and an ability to interact with all levels within the organisation
- Strong written, oral communication, negotiation and presentation skills
- Intermediate computer skills; MS Office, Outlook with SAP experience an asset
- Strong leadership, communication and interpersonal skills with the ability to motivate others
- Excellent verbal and written communication skills with ability to adapt to varying work environments
3
Skills For Financial Services Supervisor Resume
- Exhibit excellent interpersonal & communications skills
- Effectively prioritize tasks and maintain office confidentiality
- Excellent customer service skills; display a professional can do attitude
- Experience training employees in new work procedures, organizing workflow, establishing priorities and promoting teamwork
- Experience engaging and maintaining strong working relationships with community partners
- Cheduling, housekeeping, or general clerical experience or an equivalent combination of education and experience
- Typically requires BS/BA and 3-5 years experience in related field, including at least one year of supervisory/leadership experience
4
Skills For Administrative Services Supervisor Resume
- Client service minded with an entrepreneurial spirit and creative thinking skills
- Work effectively both within a team structure and individually
- Effectively completes root cause analysis and corrective action investigation on quality related issues
- Effectively works independently as well as in a team environment
- Effectively communicate management directives to staff on a daily basis
- Prior experience in managing/supervising a team in a technology field
5
Skills For Member Services Supervisor Resume
- Basic computer skills including word processing, spreadsheets and databases
- Work experience in a financial services role including previous leadership experience
- Experience and ability to manage changing priorities, and manage staff time and efforts accordingly
- Two to three years’ of experience in healthcare strongly desired
- Superior organizational and interpersonal skills; position requires the ability to maintain and develop relationships from various environments
- Computer skills to include MSWord, MSExcel
- REO Closing experience required. Title officer/ Title claims experience highly desired
- Highly self-motivated, but able to work effectively in a team environment
- Superior computer skills (MS Office, PI, SAP, Elixir/Majiq, Mini-tab, etc.)
6
Skills For Investor Services Supervisor Resume
- Speak clearly and effectively to groups of all ages
- Partner with Program Director and Assistant Program Directors to effectively communicate and achieve program goals
- Effectively track and report services and outcomes
- Professional communication skills (phone, interpersonal, written, verbal, etc
- Understanding and experience in managing and motivating others
- Having the propensity to lead teams by making changes to tasks based on priorities and to mitigate departmental production and minimize faults made by staff
7
Skills For Management Services Supervisor Resume
- Mining industry experience desired
- Mining and mechanic experience are an asset
- Experience managing staff including planning & organising daily work schedules
- In-depth experience with the Circulation functions of an industry standard Integrated Library System (ILS), including creating, verifying and modifying records
- Skilled at conflict resolution, creating agreements for working together and managing group dynamics
- Experience with the testing commissioning of networked building fire and life safety systems
8
Skills For Front Services Supervisor Resume
- Significant experience working in a library staff position in a circulation department, supervising staff, and working in a public-service area
- Experience with creating and delivering training (or ability to learn)
- Experience working with various mailing equipment and software such as postage meters, shipping software, mail inserters, address printers, sealers and tabbers
- Strong working knowledge of healthcare/clinical/billing operations in a multi-specialty, multi-payor environment
- Supervise the DC- IT staff, establishing schedules, setting priorities, provide leadership and set clear and achievable expectations
- Operate personal computer utilizing spreadsheet and word processing applications
- Strong aptitude in handling details, control and monitoring performance and quality
- Assist in the grading and monitoring of skill based pay exams
- Experience working with delivery and route scheduling
9
Skills For Player Services Supervisor Resume
- Professional accounting and financial analysis experience
- Skilled in operating office machinery such as fax and copier machines
- Experience in Branch/Operations, transaction processing and customer service relationship
- Experience of developing operational teams, focused on service delivery
- At least three years’ experience in a library, or an academic setting, preferably in Access or public service
- Experience working with complex technology
- Strong discernment and judgement in managing a unit/department
- Demonstrated ability to read and interpret building plans, diagrams, architectural blue prints and specifications
10
Skills For Shared Services Supervisor Resume
- Advanced experience and/or training in the use of the Ex Libris Alma and Primo Integrated Library System, particularly with reports and statistics
- Experience using AiM (computerized maintenance management system)
- Two years’ experience working with overburdened families
- Experience managing a remote workforce
- Experience working with higher education students or similar in a leadership or supervisory role
- Experience troubleshooting IT applications
- Preferably experienced with HVAC, Pump systems, Lighting and Power, Fire Alarms, IPS, UPS, BMS
List of Typical Responsibilities For a Services Supervisor Resume
1
Responsibilities For Technical Services Supervisor Resume
- Communicate effectively with all employees and departments to ensure maintenance programs are comprehensive and executed to achieve the highest level of quality available with today’s manufacturing equipment, and are prioritized to address production quality and information technology requirements
- With the TS manager’s oversight, develop and administer, the performance management program within the technology service department in a manner consistent with the continuous development of individual employees, the department goals, and guidelines of the company objectives
- Experience with all Cage machines and tools, 10-key calculator by touch. Good math skills. Full knowledge of Cage procedures and policies
- IT related experience, including experience supporting or managing a multi-site environment
- Demonstrated skill working with both spreadsheet and word processing software
- Experience conducting financial closing processes (monthly and annually), account reconciliation and budgeting
- Skilled in modifying and updating existing standards documents
- Upervisory experience in Manufacturing/Operations/Technical/Engineering required
- Previous experience supervising and mentoring a team
2
Responsibilities For Field Services Supervisor Resume
- Experience working in physician billing, referrals to revenue cycle
- Knowledge and experience in safe operating and handling of flammable gases and liquids as well as high pressure gas systems
- Skilled in creating and designing standards documents and programs from scratch
- Experience in General Accounting and Reporting, preferably gained in a shared services environment
- Experience maintaining quality standards, GMP, HACCP, Food Safety handling practices, etc
- Three years’ experience overseeing environmental jobsites and projects
- Valid drivers’ license with a clean driving history
3
Responsibilities For Financial Services Supervisor Resume
- Five years mining or construction experience with five years in a supervisory position
- Previous experience in an operations environment, preferably in a finance environment with exposure to supervising staff
- Strong working knowledge of SAP: preparation of PR, Call-off, Service Entry, etc
- Demonstrates a working knowledge of laws, regulations and policies within the department and those applicable to the organization as a whole
- Develop and maintain good rapport within the Marketing Department, other departments and with our external guests
- Controls system design and programming experience
4
Responsibilities For Administrative Services Supervisor Resume
- Build solid relationships across all business units with internal and external business partners while offering unsurpassed customer service
- Experience with office equipment including photocopiers, fax machines, microform readers, and telephones
- Casino Marketing or VIP experience
- Evaluate and review job performance with mechanics to include taking actions to correct deficiencies and reward good performance
- Experience working with culturally diverse communities/families and the ability to be culturally sensitive and appropriate
5
Responsibilities For Member Services Supervisor Resume
- Six Sigma/Lean Manufacturing experience beneficial
- Experience required within TA / Investor Services, including time spent in a Supervisory position
- One to three years’ experience with supervising 5-10 staff
- Two to five years’ experience in Accounting in an organization of comparable size and complexity
- One year of experience with supervising 5-10 staff
6
Responsibilities For Investor Services Supervisor Resume
- Two to five years of experience in Accounting in an organization of comparable size and complexity
- Experience in chemical cleaning
- Experience to implement knowledge of financial and accounting policies and business practices
- Able to work under tight deadlines, prioritizing work-streams to ensure overall success
- A satisfactory driving record as determined by the Company and a current, valid State driver’s license
- 3 – 5 years in experience in a progressive environment utilizing electronics, visual inspection equipment, conveyors and automation
- Experience working as a service supervisor, or a similar background with team lead responsibilities
7
Responsibilities For Management Services Supervisor Resume
- Experience leading in an ambiguous environment
- Experience managing interagency agreements and contracts
- Experience with supervising a medical clinic
- Skilled in project management and collaborating with cross functional teams
- Experience in video and photo editing
- Extensive computer billing experience
- Previous experience in manufacturing environment of at least 3 years
- Experience in a union manufacturing environment
- Experience supervising a union workforce covered under CBA
8
Responsibilities For Front Services Supervisor Resume
- Manufacturing work experience
- Experience and technical expertise in research instrumentation, HVAC, Automotive, manufacturing processes and /or machine design
- Experience in equipment or inventory databases or project tracking software
- Race crew experience
- Supervisory or team lead experience
- Mountain operations experience
- Strong electrical engineering knowledge, ideally within the UK rail traction power
- Leadership experience in a professional technology organization
- Experience required
9
Responsibilities For Player Services Supervisor Resume
- Experience in a supervisory bell position, preferably in a major hotel resort
- Customer and branch visits to develop and maintain strong relationships
- Identify skill development areas and takes the initiative to learn new processes and technologies
- Demonstrates technical knowledge to successfully assigned work
- Demonstrated commitment to Safety, Health and Environmental Standards; and
- Min 10 years of various experiences over AP, AR, GL, Tax, Statutory audit
10
Responsibilities For Shared Services Supervisor Resume
- High level of integrity and a strong work ethic
- Supervisory and public service experience
- Work in a time-sensitive fast paced environment, to set priorities and work as a member of a team
- Customer service experience
- Demonstrated successful performance in a guest service role in a high volume public environment
- Three (3) or more years of supervisory/management experience
- Prioritize and work multiple activities simultaneously. Ability to make self-directed decisions
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