Shift Manager Resume Sample
Lavinia Hagenes
5931 Damion Parks,
Phoenix,
AZ
+1 (555) 582 0295
Work Experience
Shift Manager
09/2015
-
PRESENT
Houston, TX
- Communicating goals for the work group, and modeling how we work together
- Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to established standards and to set a positive example for the store team
- Displays a customer comes first attitude by delivering legendary customer service
- Implements and communicates company program plans to store team in order to meet operational and organizational objectives
- Delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations with input and guidance from store manager
- Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement
- Provides input to the store manager regarding opportunities for coaching to the store team to achieve operational goals
Assistant Shift Manager
09/2012
-
04/2015
New York, NY
- Applies problem solving framework to identifying and solving store problems appropriately
- Provide Director with updates and reports on production performance, operational issues and updates to Standard Operating Procedures (SOP’S)
- Partner with the Management Team to review weekly/monthly staffing levels, KPI’s, peak season/holiday planning, stock count and productivity. Provide input into annual budgets and re-forecasts
- Provides up to the minute status of the operation as it relates to current jobs, next setup and any open action items requiring follow up to complete and sustain shift to shift flow
- Provide leadership team with updates and reports on performance, operational issues and updates to Standard Operating Procedures (SOP’S)
- Partner with the Management Team to review staffing levels, KPI’s, peak season/holiday planning, inventory levels and productivity
- Current state driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required
- Key Functional Skills/Knowledge
- Analyze and improve processes, manage technician’s productivity, tactically drive execution of all shift work, execute and drive management of key operational indicators
Cage Shift Manager
02/2009
-
06/2012
Chicago, IL
- Supervisory production/maintenance experience in manufacturing environment
- Management of servicing, train presentation, resource planning, and fault identification and repair of Hitachi rolling stock assets to meet performance targets
- Ensure compliance of all company policies and procedures to meet all SSHEQ requirements throughout the maintenance team
- Management of maintenance team, including individual and team development, whilst incorporating the concepts of continuous improvement into safety, quality, performance, and wellbeing
- Deal tactfully and effectively with guests and associates
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment
- Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety
- Use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor
- The position requires the associate to lift up to 50 pounds on a regular basis
Education
Lawrence University
2005 - 2009
Bachelor's Degree in Engineering
Professional Skills
- Strong decision making and problem solving skills, excellent communication skills
- Experience of coaching, supporting or supervising team members/peers. Excellent communication skills
- Have strong planning and work prioritizing skills
- Forklift certified with demonstrated excellent forklift driving skills
- Strong interpersonal skills to effectively manage employee relations
- Demonstrated conflict resolution and strong interpersonal skills
- Strong analytical skills using tools such as statistics, downtime tracking, mechanical history, project planning to identify and resolve opportunity areas
How to write Shift Manager Resume
Shift Manager role is responsible for interpersonal, leadership, computer, business, analytical, manufacturing, microsoft, planning, communications, basic.
To write great resume for shift manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Shift Manager Resume
The section contact information is important in your shift manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Shift Manager Resume
The section work experience is an essential part of your shift manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous shift manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular shift manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Shift Manager resume experience can include:
- Excellent change management skills; Adapts to changing business needs, introduce new ways of thinking and behaving, and has experience in applying new ideas
- Six (6) years of experience in casino cage or banking experience with three years supervisory/management experience
- Demonstrated ability to effectively lead a team to meet and surpass KPI’s for the work centers
- Effective verbal communication and interpersonal skills with a fairly diverse population
- Work as a leader in a fast paced environment, with a strong work ethic, attention to detail, and organizational skills
- Solid skills in DCS control
Education on a Shift Manager Resume
Make sure to make education a priority on your shift manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your shift manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Shift Manager Resume
When listing skills on your shift manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical shift manager skills:
- Possesses proven problem solving skills that target loss during production, change-over and start up, with evidence of previous achievements
- Strong math skills (strong ability to add, subtract, multiply and divide)
- Have interpersonal skills with focused attention to operational needs and deadlines and deal effectively with all business contacts
- Experience in heavy manufacturing to include mechanical/electrical/hydraulic/pneumatic troubleshooting skills
- To effectively use the knowledge above to set standards and drive improvement and lead change by being an effective manager of a diverse team
- Solid computer skills including Microsoft Office and basic computer applications
List of Typical Experience For a Shift Manager Resume
1
Experience For Assistant Shift Manager Resume
- Strong communication skills and effective team player, demonstrated through the ability to influence own peer group and stakeholders alike
- Strong electrical or mechanical troubleshooting skills and experience
- Good organisational skills with excellent attention to detail
- Provide leadership through strong decision making skills as well as leadership in facilitating groups for completion of goals
- Supervisory capabilities, including strong planning and organizational skills
- Strong organizational skills and an ability to plan and meet deadlines
- Good level of numeracy and literacy skills
- Lead an organization through strong interpersonal and communication skills and ability to work in a matrix organization
- Strong ability to lead effectively and develop subordinates for advancement opportunities
2
Experience For Night Shift Manager Resume
- Strong interpersonal/communication and analytical skills
- Excellent communication skills with the ability to motivate and create a climate where people are motivated to do their best
- Ensure orders are prioritised effectively to meet customer despatch dates
- Excellent critical thinking skills with the ability to analyze and interpret common /technical journals, financial reports, and legal documents
- Proven ability to effectively manage salaried and production associates
- Language skills: Good level of English, proficient level of local language
- Excellent communication and interpersonal skills (verbal and written
- IT literate with good Microsoft Office skills
- Using their skills and initiative to problem solve
3
Experience For Cage Shift Manager Resume
- Experience of managing hygiene operations within a food factory. Experience of managing cheese packing or similar FMCG packing operation
- Attains results through effective planning, organizing, controlling, and assignment of priorities
- Demonstrated experience in delivering operational excellence across continuous improvement, measuring & addressing performance and customer mindset
- Monitors staffing levels and ensures effective use of labor while delivering excellent guest service. Manages P&L statements
- Champion a learning culture within your team; coaching skills an advantage
- Champion a learning culture within your team; coaching skills is an advantage
4
Experience For Maintenance Shift Manager Resume
- Operations management, effectively & efficiently run the day to day operations within the GOCC, including planning, event, incident and change management
- Contribute to good employee relations by developing effective working relationships within team
- Work calmly and professionally in busy work environment while effectively multi-tasking
- Preferable experience in Project Management and/or commissioning, start-up experience
- Demonstrates strong service and sales approach; leading by example throughout the attraction to maximize up-sells, product excellence and more
5
Experience For Slot Shift Manager Resume
- Relevant experience in manufacturing environment, semi conductor fabricator or similar environment; with 3 years people management experience
- Great organizational and problem solving skills
- Demonstrate good knowledge of equipment and systems operation, including Harford, metal detectors, Labelers’ etc
- Language skills: Slovak and English (verbal and writing)
- Demonstrate excellent team working
- Demonstrated project management and continuous improvement experience required
6
Experience For GTA Shift Manager Resume
- Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiencies
- Effective communicator with a good standard of English (spoken + written) and numeracy
- Prior supervisory experience in a fast pace production environment
- Effectively handles customer concerns and requests. Makes final decisions in regards to service recovery on assigned shift
- Microsoft Office skills such as PowerPoint, Project, Excel, Word, and Outlook
- Five years experience as a maintenance mechanic. Skill set equivalent to Master mechanic level
- Prior management and IT operations experience
7
Experience For Site Shift Manager E-commerce Resume
- Effectively train and develop associates
- Experience in technical support, Access and Identity Management and experience with ITIL concepts and best practices
- Communicates effectively with Store MGR, Assistant MGR and Area MGR
- Good interpersonal, trouble-shooting and critical decision making skill
- Strong knowledge of Good Manufacturing Practices (GMP), Safe Operating Procedures, HACCP principles
- Prior working knowledge of OSHA, Good Manufacturing Practices (GMP), FDA, USDA and EPA regulations
- Has the ability to get others to work together effectively
- Prior experience in Textile Operations
8
Experience For Duty Shift Manager Resume
- Distribution/logistics work experience; inclusive of 2+ years of management experience
- People management experience and line management experience in a similar environment
- Cashiering and work experience within the casino cage
- Building and maintaining effective working relationships with Trade Union or other colleague representation bodies
- Experience using Microsoft Office, including Excel, Word, and PowerPoint
- Leadership experience, ideally leading large teams and driving cultural change
- Strong knowledge of CTR record keeping and reporting procedures
- Strong communication (public speaking and writing)
9
Experience For Hotel Shift Manager Resume
- Experience in Supervising/guiding kitchen staff required
- Experience of leading teams in a complex Retail logistics / warehousing environment
- Responsible for the successful operation of the shift and assuring that guest have a favorable gaming experience
- Knowledge and experience of developing and implementing Food Hygiene Systems
- Significant experience in managing a logistics service operating in a third party environment
- Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop
- Demonstrate the following leadership competencies: Business Acumen, Team Performance, Leadership Courage (Decision Making)
10
Experience For Assistant Slot Shift Manager Resume
- Experience of planning and implementing change
- Design, execute, monitor and validate the CHE drivers/operators training program
- Experience in Player Development, Casino Marketing, or a related discipline
- Maintain and develop good working relationships with customer organisation(s) and escalate issues to the Service Manager when appropriate
- Experienced in managing small teams
- Verify attendance of all supervisor personnel prior to the beginning of a shift
- Makes sure that all equipment is accounted for prior to leaving for the day
- Effective labour scheduling/control
- Provide leadersip and effective team management - responsible for driving high performance within operational team
List of Typical Skills For a Shift Manager Resume
1
Skills For Assistant Shift Manager Resume
- Demonstrated organizational skills, strong computer skills, and authentic and compelling communication skills
- Demonstrate experience of operating at this level, strong customer awareness- internal and external
- Good knowledge of basic computer skills
- Cleaning industry experience essential and have Night working experience
- Being a calculated risk-taker, making decisions with strong business judgment and good instincts, focusing on the long term gains
- Maintain training needs analyses to ensure skills across all staff responsible for cleaning equipment & environment met retailer standards
2
Skills For Night Shift Manager Resume
- Supervises all human resources effectively ensuring recruitment, training, appraisals and discipline are co-ordinated to reach departmental goals
- Problem solving, planning, and organisation skills
- Manufacturing experience or a combination of education and relevant experience
- Have worked with geographically distributed teams to effectively leverage the benefits offered by staff working in different time zone
- Work effectively across multiple functions to manage stakeholders with conflicting needs
- Computer skills including Microsoft Office and basic computer applications
3
Skills For Cage Shift Manager Resume
- Basic computer skills using Microsoft Office and software applications
- Proven experience within a fast-paced customer service setting
- All over experience in technical support, Access and Identity Management and experience with ITIL concepts and best practices
- Proven experience in and knowledge of the processes at the assigned unit
- An effective communicator across all levels, with above average written and verbal skill
- Intermediate >Advanced IT skills – typically Word, Excel, Power Point, Outlook
- Leading, co-ordinating and prioritising activity across a shift to deliver productivity and efficiency targets in line with the agreed production plan
- Handling disciplinary processes and procedures with experience of training and coaching
4
Skills For Maintenance Shift Manager Resume
- Providing technical support to the plants and prioritising tasks and assigning resources accordingly
- Prioritizing the activities of the bargained for employees in their area of responsibility
- Understanding of Continuous Improvement processes such as the Lean Pinnacle Way and the demonstrated ability to advance the organization through these efforts
- Experience in leading manufacturing organizations; familiarity with principles/ concepts of Quality Systems/ ISO/ Lean Principles within manufacturing
- Skilled in leading, motivating and holding a large team accountable to objectives
- Demonstrated record of quality, cycle time and cost improvements using TOC, lean manufacturing and kaizen concepts
- All employees are responsible for ensuring company resources are used in an effective manner to ensure best operating costs
5
Skills For Slot Shift Manager Resume
- Oversee timely movement of goods into and out of production facilities; meet quality, packaging and shipping standards
- Previous experience with processing equipment and operating system
- Validates product quality with routine comprehensive checks while making rounds to operating units and/or offline Quality Coil (Q-coil) checks and inspections
- BS Engineering or equivalent combination of education and relevant experience
- Liaise with the Engineering Management Team to plan & prioritise work to minimise machinery downtime & ensure maximum use of resources
- Excellent understanding of computer applications
- Front line operations experience in refining or petrochemical industry
- Proven track record of collaboration and leading teams
- A proven track record of managing change within a diverse environment
6
Skills For GTA Shift Manager Resume
- An experienced rolling stock maintenance technician
- Strong organizational, planning and communication abilities
- Experience of training at operative level
- Experience with maintenance systems including facilities and utilities
- Demonstrated ability to lead all areas of manufacturing in a fast-paced, food production plant
- Skill set and desire to pursue upward movement in manufacturing leadership
- Develop, implement and maintain effective working relationships with internal and external customers
- Proven track record within manufacturing management
- Demonstrated knowledge of Manufacturing Processes, Safety, Quality (HACCP, GMP), Quality Management Systems and Environmental Management Systems
7
Skills For Site Shift Manager E-commerce Resume
- Demonstrated ability for forward planning in short, medium and longer term cycles
- Solid understanding of distribution financial and cost measurements (Direct, controllable, fixed, CPU, etc)
- Experience working at a chemical plant is required
- Experience leading a team of hourly operations personnel across multiple shifts in a production environment
- Develop your TDM according to your Roles & Responsibilities and aligned to the TDM of your team. Validate it with your immediate leader
- Plans and directs activities and establishes priorities for the shift in keeping with Safety, Quality, Service and Cost factors
8
Skills For Duty Shift Manager Resume
- Revises schedules and priorities as result of equipment failure or operating problems
- Communicates daily work flow processes on production floor to line leads, ensuring leads understand the workflow priorities for the day
- Promote safe work environment through example; good housekeeping
- Rolling Mill experience
- Demonstrate active leadership and role model behaviours in achieveing excellence
- Co-ordinate maintenance priorities with the Maintenance team and ensure this is planned in advance to avoid production disruption
- Previous supervisory/distribution center experience
- Extensive execution management experience in a container terminal
- Demonstrated ability to successfully lead and develop a team to achieve continuous improvement of key performance indicators
9
Skills For Hotel Shift Manager Resume
- Solid knowledge of the Microsoft Office suite of programs
- Experience with ERP systems such as SAP, Oracle, etc..
- Trustworthy with a strong work ethic
- Accountability: Demonstrates a bias for action – translates goals and objectives into actionable plans and results
- A strong customer focus, both internal and external
10
Skills For Assistant Slot Shift Manager Resume
- A strong focus on continuous improvement and their associated activities
- Experience: Similar function in a manufacturing process, in depth knowledge of production machinery and systems
- Motivating and developing staff to achieve objectives and complying with Company policies and procedures, addressing any shortfalls in performance
- Understanding of lean tools & techniques – particularly 5s, visual management, process mapping, process design (mistake proofing)
- Writing specifications, upgrading and improving the design of equipment
List of Typical Responsibilities For a Shift Manager Resume
1
Responsibilities For Assistant Shift Manager Resume
- Fluency in English with excellent written and verbal communications skills
- Proficient computer skills including Word, Excel, and Power Point
- Reheat furnace experience or Hot/Cold Rolling experience
- Experience of supervisory experience in a heavy manufacturing environment
- Research and resolve guest issues and complaints effectively and professionally
- Demonstrable skills in management of
- Organization, managerial and communication skills
2
Responsibilities For Night Shift Manager Resume
- Mechanical and electrical knowledge and experience in troubleshooting and problem solving
- Provide strong team leadership in day-to-day operations seeking operational excellence and efficiencies
- Ensure good housekeeping and waste management procedures are adhered to
- Basic/moderate understanding of electrical systems (motors/relays, etc.) and/or a demonstrated ability to learn the same
- Basic/moderate understanding of mechanical systems (water, pumps, hydraulics, etc.) and/or a demonstrated ability to learn the same
- Create and maintain good working relationships with colleagues, senior managers and the customer
3
Responsibilities For Cage Shift Manager Resume
- Experience of working within warehouse function
- Operate in a demanding, dynamic, but disciplined environment
- To take control of all training requirements on the shift and put in place a plan to ensure that all of the shift members are 100% multi-skilled
- Mange direct reports through effective communication, adherence to company policies and industry and legal standards
- Transport and warehouse operation Experience
- Experience of relevant operational and team management
- Strong knowledge of electrical, mechanical, and hydraulic systems required
4
Responsibilities For Maintenance Shift Manager Resume
- Prioritize and understand special projects
- Experience with high-voltage power distribution equipment, AC/DC motors, and compressed air systems
- 8) Analyze the systems that are introduced from cooperate and continuously improve same
- Effective usage of quality enhancement tools such as SPC, FMEAs and other advanced quality methods
- Developing and implementing continuous improvement activities that address Safety, Quality & Efficiency
- Managing and organizing daily work assignments for crew
- Developing and managing relationships with internal customers and third parties to ensure high levels in customer centricity and delivery of service
- Controlling and monitoring costs within area of responsibility e.g. overtime, absence and transport carrier costs
- Ensuring shift KPIs are met, including management of, and weekly/monthly reports are completed in a timely manner
5
Responsibilities For Slot Shift Manager Resume
- Practicing and using lean principles to improve processes and remove non value added wastes
- Providing hand-on floor supervision of all activities to achieve company goals for order filling accuracy and timeliness of delivery to customers
- Shipping Coordinator, Shipping Clerk
- Managing day to day operations on shift ensuring functional area targets, objectives and performance criteria are understood and met
- Identifying continuous improvement; working with internal champions to identify improvements in process and procedure in order to drive efficiency
- Overseeing the delivery of Amazon orders direct to customers
- Understanding of a continuous unit and the ability to manage under tight quality constraints
6
Responsibilities For GTA Shift Manager Resume
- Outstanding growth and advancement opportunities
- Leading continuous improvement activities identified on site, in order to deliver efficiency and cost improvements
- Supporting the SQE role when required to instil Quality throughout the on shift team
- Supporting and lead HSE guidelines and actively drive incidents and accident targets
- Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
7
Responsibilities For Site Shift Manager E-commerce Resume
- Willing to take advice on systems/applications they are unfamiliar with, where appropriate
- Ensuring that all key SOP's are followed
- Reviewing operational trends across the shift to identify and act upon opportunities that make sustainable improvements in quality, performance and profit
- Scheduling of Plant Employees (PTO & positions)
- Championing OPEX activities on the shift
- Working cross-functionally and across shifts to resolve issues and drive improvements
- During the store manager’s absence, fulfil all their various roles
8
Responsibilities For Duty Shift Manager Resume
- Ensuring that all key SOP's and RA's are followed and written as a remit of the role by all parties
- Understanding of MHE and H&S standards
- Understanding of best practices
- Delivering 100% on-time schedule adherence
- Beginning of implementation and all necessary reviews, including communication to new leaders on your team as part of onboarding process
- Beginning of implementation and all necessary reviews
9
Responsibilities For Hotel Shift Manager Resume
- Challenging work in a fast paced environment
- Taking full responsibility for achievement of the production plan
- Willing and able to work all shifts
- Leading and developing a team of Amazon associates
- Supervision of order picking, wrapping/packing, checking, and loading on commercial delivery trucks
- Full responsibility for implementing and driving a training and development plan to drive team development
- Assists in scheduling staffing and training of Casino Main and Cage Cashiers
10
Responsibilities For Assistant Slot Shift Manager Resume
- Lead an engineering team to solve complex problems and make appropriate engineering based decisions in a complex manufacturing environment
- Responsible for maintaining, completing and releasing BPR’s
- To ensure that training plans are being followed and organise 'on the job' training for operators
- To ensure that 5S standards are maintained, and disciplined problems solving techniques are being applied to lean manufacturing initiatives
- Provide leadership support to other departments including quality control, maintenance, prime materials, produce receiving and warehousing
- Allocation and Scheduling, VAS, Shipping, Forklift department managers
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