Shop Manager Resume Sample
Laney Kassulke
979 Opal Heights,
Houston,
TX
+1 (555) 652 7740
Work Experience
Shop Manager
03/2017
-
PRESENT
Detroit, MI
- Experience in a retail environment
- Proficient knowledge of Windows based computer skills including Microsoft Outlook, Google, Word, Excel, and PowerPoint
- Have good knowledge of products and able to sell items to guests in a polite, prompt and professional manner and maintaing a clean and safe outlet
- Promote items by creating attractive displays to attract guests. Effectively utilizing the outlet area and space allocation to maximixe storage
- Implement effective control of all costs and expenses including labor, goods for sale, display equipment, supplies, equipment, etc
- Conduct daily inventory of stock items and provide reports to cost controller
- Supervise and evaluate the performance of direct reports. Submits regular attendance and overtime sheets to Finance
- Purchase the right goods and materials at the right price, at the required quantity, and in the right voulme to ensure a cost-effective outlet is operated
FMC Regional Operational Shop Manager
06/2011
-
02/2017
Detroit, MI
- Responsible for the upkeep of the shop interior deco, furniture and daily cleanliness
- Conduct regular maintenance checks of equipment and electrical items and report to Engineering for follow-ups
- Ensure stock-in trade is managed efficiently by avoiding overstocking
- Maintain value of slow moving items to less than 5% of the value of inventory
- Ensure stock takes are carried out periodically and differences recorded and explained to satisfaction of Finance Department
- Ensure budgeted gross margin on sales is achieved
- Prepare an action plan to achieve the budget/forecast
- Liaise with Revenue Manager on a fortnightly basis to understand the guest spending patterns and release promotions to boost sales if necessary
Makerspace Shop Manager
10/2008
-
12/2010
Philadelphia, PA
- Identifies, selects and on-boards talent that meets business needs and embraces the MK culture
- Handle and resolve golfers’ complaints, inquiries and issues in a timely and professional manner
- Coordinate team member selection, training, development and scheduling and ensure all team members comply with appropriate policies and procedures.
- Low handicap golfer
- Thorough knowledge and understanding of the rules and strategies of the game of golf
- Manages the daily operations of the costume shop
- Oversees shop equipment, including repairs, maintenance, and replacement
- Enforce the rules of the golf club and arbitrate golf rules per the PGA rule book
- Assist golfers in familiarizing themselves with our facility
Education
Hollins University
2002 - 2007
Bachelor's Degree in Theatre
Professional Skills
- Self - starter with excellent problem solving, organizational, and interpersonal communication skills
- Strong Customer Service and Communication Skills is essential
- A good team player with strong interpersonal and communication skills
- Proven retail operations/management experience with a focus on an international customer base and delivering excellent customer service
- Strong communication, interpersonal skills and attention to detail
- Demonstrated good communication skills to clearly express facts and ideas to others through oral communications
- Results-oriented team player with strong interpersonal skills
How to write Shop Manager Resume
Shop Manager role is responsible for computer, microsoft, training, mechanical, retail, english, leadership, reporting, compensation, payroll.
To write great resume for shop manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Shop Manager Resume
The section contact information is important in your shop manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Shop Manager Resume
The section work experience is an essential part of your shop manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous shop manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular shop manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Shop Manager resume experience can include:
- Exemplary selling and clienteling and skills
- Exemplary selling and clienteling skills
- Prior experience making positive changes in manufacturing processes and work culture
- Experience with effective merchandising displays and purchasing
- To ensure that merchandising objectives, operating standards and controllable costs are managed effectively
- Possesses thorough problem solving and analytical skills
Education on a Shop Manager Resume
Make sure to make education a priority on your shop manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your shop manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Shop Manager Resume
When listing skills on your shop manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical shop manager skills:
- Strong managerial skills and strong business sense
- Have decision making skills & experiences
- Strong troubleshooting skills. Utilizes mechanical expertise to maintain equipment
- Excellent leadership, communication and people management skills
- Strong leadership skills to promote positive employee contributions and the ability to encourage teamwork in a very dynamic environment
- Extensive, 10 or more years of manufacturing experience with 5+ years of experience with pump repairs, fabrication, machining and testing required
List of Typical Experience For a Shop Manager Resume
1
Experience For FMC Regional Operational Shop Manager Resume
- Verbal and written communication skills, including English grammar
- Exceptional Communication Skills - both written and verbal, and in large and small groups
- Effectively manage all available resources in order to maximize Shop profitability
- Prior consultative sales experience required
- Proven experience within the oil and gas industry
- Proven Shop Management experience within a retail environment
- Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
- Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
2
Experience For Oses-shop Manager Resume
- Demonstrate sales leadership by playing an active role on the selling floor
- Have experience and working knowledge of machine shop, welding shop, hydraulic shop, and assembly shop procedures
- Create a customer service focused environment through strong selling and clienteling initiatives, event execution and regular follow through with customers
- Experience of managing targets and KPI’s including sales, service, health and safety and hygiene
- 3 – 5 years’ experience in Warehousing or in supervising hourly production/warehouse employees and processes
- Experience evaluating student work and providing assessments to faculty
3
Experience For Makerspace Shop Manager Resume
- Demonstrate in-depth knowledge and ownership of each business by creating big picture strategies to drive sales
- Diploma in any field with 5 years of working experience
- Experience rebuilding pumps and blowers
- Effective Leader and Team Player
- Proven ability to recruit and retain a talented sales and support team
- Retail management experience
- Experience in high paced, high volume environments
4
Experience For Pro Shop Manager Resume
- Entrepreneurial spirit, strong brand ambassador
- Strong Mechanical aptitude and background
- A combination of education and twelve (12) years of mechanical machine / repair shop experience
- Discretionary discount on Paul Smith goods
- Demonstrated ability to compose technical documents (e.g. equipment specifications) that are comprehensive and succinct
- Demonstrated ability to determine the applicability of specific agency procurement procedures
- Technical shop experience including ski/board tuning and set-up
5
Experience For Retail Shop Manager Resume
- Substantial experience with Patterning, Draping and Costume Construction in a theatrical costume shop
- Experience working in retail
- Two years experience in a theatrical costume shop(s)
- Experience with costume crafts, fabric dyeing, makeup, hair and wigs
- Experience in management role
- Pro shop experience
- Experience overseeing and managing headcount of 40 or more employees
6
Experience For Fit Shop Manager Resume
- Strong personality, flexible and very representative
- Implement Monocle’s retail strategy. Commercial awareness and strong business acumen
- Leading and managing all activities related to tear down & inspect, machining, welding, precision assembly, testing and packaging operations
- Focusing on Action and Outcomes, Achieving Results
- Inspiring and Motivating Others
- Striving for Excellence and Empowering Others
- Being Open and Receptive
- Fostering Diverse and Productive Customer, Community and Market Relationships
- Supervising pro shop staff
7
Experience For Engineering Shop Manager Resume
- Overseeing pro shop operations
- Ensuring proper equipment maintenance
- Maintaining all required documentation
- Following up with customers and employees to ensure work is
- Living nearby Maastricht
8
Experience For Costume Shop Manager Resume
- Controlling shop costs
- Manage a high-level of organized operational and visual functions; including training, developing and motivating employees
- The Area Shop Manager is the designated point-person for coaching, training and developing both new and tenured Shop MODs and Associates in their territory
- Assists Regional Manager, club management and the Retail Corporate team with hiring, training, coaching and development of Shop staff
- Daily Pro Shop Operations, including Customer Service, Merchandise Management & Staffing/Scheduling
9
Experience For Student Shop Manager Resume
- Maintain the shop through ensuring cleanliness, product standards, restocking, mannequin styling, and overall presentation
- Teach costume technology related classes: stage make-up, wig making, costuming for the stage, costume construction, patterning, etc
- Collaborate with the DM and wholesale marketing to identify marketing opportunities to support sales
- Collaborate with the RC and wholesale marketing to identify marketing opportunities to support sales
- Cohesive working relationship with the Hospitality Services team and on-going involvement with the Area Management team
- Responsible for generating a positive environment for all staff to work in and for coaching and development to
10
Experience For Fabrication Shop Manager Resume
- Responsible for identifying and improving metrics for KPIs that impact quality, delivery, cost, profitability and safety
- Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics
- Manage all aspects of the store – visual merchandising, inventory, shipment, hiring
- Review ALL new incoming unit repair progress from the evening and weekend shifts through lead staff
- Sell merchandise; establish budget targets and order merchandise as needed, ensuring to stay within budgetary guidelines
- Motivate retail partner selling specialists to meet and exceed sales and productivity goals, ensure they are fluent in all aspects of the business
- Manage and conduct weekly/monthly/seasonal trainings with retail partners’ sales manager, selling specialist, and associates
List of Typical Skills For a Shop Manager Resume
1
Skills For FMC Regional Operational Shop Manager Resume
- Excellent written and oral communication skills as evidenced by application material or in interview
- Relevant supervisory experience as evidenced by application material or from previous work experience
- Prior successful management experience
- Excellent PC and system knowledge, including the ability to analyze data within an MRP system and make effective assumptions to drive business results
- Excellent leadership, communication and people management skill
- Mechanical skills with auto, small engine, powered sports, or agricultural equipment
- Computer skills for service management
- Work effectively and efficiently with diverse groups of people in a team environment
2
Skills For Oses-shop Manager Resume
- Employee Empowerment skills and metal fabrication processes required
- Effectively supervise and teach undergraduate students
- Demonstrated computer, inventory control, and fiscal management experience
- Demonstrated ability to independently establish priorities and goals
- Korean and English language skills are required
3
Skills For Makerspace Shop Manager Resume
- Experience in hiring, coaching, cultivating and supervising a team of sales professionals
- Experience maintaining and repairing the following brands: Komatsu, Caterpillar, John Deere and American Augers
- Demonstrate in-depth knowledge and ownership of the business by tracking daily, weekly, and monthly sales towards meeting and exceeding plan
- Management experience within a warehouse, shop, manufacturing setting
- Two or more years of experience managing the operation of a full service automotive, heavy equipment and machine shop and/or building facilities
- Maintain a good working relationship with vendors and keep vendors aware of Estenson Logistics needs
- Valid Driver’s License for the purposes of operating State Vehicles
4
Skills For Pro Shop Manager Resume
- Strong abilities and liking for costume assembly
- Experience repairing loaders, dozers and excavators
- Experience with mud cleaning systems and mud pumps
- Build strong and lasting relationships with customers and create a fun environment which punters love and repeatedly come back to
- Gather customer feedback and comments by speaking to them about their experiences in shop
5
Skills For Retail Shop Manager Resume
- Experience with curating unpaid workforce or student hourly
- Demonstrated ability to direct activities, supervise and provide training to operators and mechanics
- Two or more years of experience directing the activities of a shop warehouse or maintenance shop
- Meet and exceed shop-in-shop sales goals through effective application of Michael Kors’ selling service strategies and techniques
- Deliver great service experiences for your customers
- Light/Medium duty truck experience
- Operate 10-key calculator and a cash register
6
Skills For Fit Shop Manager Resume
- Deliver excellent customer service and inspire long-term relationship with customers
- Form 5 or above with good command of Cantonese, English and Mandarin
- Accessories or Footwear Experience
- Supervisory experience with direct reports
- Automotive collision repair experience
- One (1) to three (3) years retail experience in supervisory/management role required
- Transportation or automotive management experience
- One year recent shop management experience
7
Skills For Engineering Shop Manager Resume
- Experience as a cutter, draper, or first hand
- Dietary or restaurant experience
- Analyze weekly, monthly, and seasonal business results to determine best strategies to improve the customer experience and maximize sales
- More than 5years’ experience in an contract management role
- Proven track record of identifying and improving critical KPI mentioned above
8
Skills For Costume Shop Manager Resume
- Experience in both academic and professional costume shops
- Five (5) or more years supervisory experience in a retail environment or similar customer service role
- Two years of experience as a first line supervisor in maintenance
- OR One year of experience required at the lower level Transportation Spec 3 (TRP052) or position equivalent
- Demonstrated ability to interact with others in a manner that is suitable to the situation
- Demonstrated ability to make decisions, take action and commit resources based upon all available information
- Demonstrated ability to develop and implement controls to ensure consistency in application of policies
- Demonstrated ability to interact with others to influence, motivate, and challenge them
- Demonstrated ability to plan and evaluate work activity
9
Skills For Student Shop Manager Resume
- Demonstrated ability to enter and retrieve information from computerized information systems and personal computers
- Management experience required
- Excellent brand and product knowledge
- Handles escalated member/guest service issues in a prompt and effective manne
- Working environment is a typical machine shop and office
- Lifting of materials and tools involved, up to 50lbs
- Typical motions include repetitive hand and arm movements, bending, reaching and lifting
- Communicate with Giorgio Armani partners regarding the status of current business (including selling trends) on a daily, monthly, and seasonal basis
- Completed training as Tool Mechanic, preferably further training as certified metal-working foreman or master craftsman
10
Skills For Fabrication Shop Manager Resume
- Knowledge of welding machines and tools, including their uses, repair and maintenance
- Responsible for managing forecasting and budgets related to shop expenses
- Assist human resources with functions such as interviewing potential staff, conducting performance reviews and recommendations for terminations as needed
- Be familiar with U-Haul system financial guidelines pertaining to profit and loss concepts, profit sharing, an
- Knowledge of World-Class Manufacturing principles, processes and materials including Lean and ISO
- Ensure that all staff are making the required number of calls to customers on a weekly basis. Identify training
- Trained and able to implement Lean manufacturing practices leading to measurable improvement in operational performance
- Maintain all reporting submitted to Regional Maintenance Manager
List of Typical Responsibilities For a Shop Manager Resume
1
Responsibilities For FMC Regional Operational Shop Manager Resume
- Computer skills and proficient in MS Office products, email, and the Internet
- Technical shop experience including ski/board tuning and set-up
- Experience running higher volume and overlooking multiple store locations
- Implement, manage and maintain effective scheduling process (visual board) to ensure overall preventative maintenance program is in place
- Work periodic evenings and/or weekends prior to and in preparation for production openings
- Maintain good relationship with vendors and external organizations-bank, police office, security etc
- Coach, motivate and train staff to maintain good customer service at all time
- Monitor and maintain the facilities within shop are in good condition
2
Responsibilities For Oses-shop Manager Resume
- Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
- Experience in heavy equipment and mechanical background
- Experience in environments that require collaborative work within tight production schedules
- Suggests new processes, handling and manufacturing methods and equipment to achieve maximum productivity
- Supervise and/or perform patterning, construction, assembly, and fitting of costumes
3
Responsibilities For Makerspace Shop Manager Resume
- )Participates with identifying parts stocking needs and inventory level with theapproval of upper management as to the dollar amount allowable
- To manage the recruitment and training of new staff
- To act as the local market retail “expert” for White Stuff by developing relationships with local retailers, council, events etc to maximise opportunities
- Oversee student designer’s use of costumes and costume shop for student producing organizations affiliated with the department of theatre arts and dance
- Pro-actively manage all staffing levels, attendance, and day to day rota-management
- Actively assist the central management team to monitor the performance of the shops team, ensuring everyone is
- Regular check on cashiering, payment collection, SA88 input, PRS information input
4
Responsibilities For Pro Shop Manager Resume
- Partner with General Manager on Golf Rates, Special Pricing activities
- Develop store business strategy including clientele development, staff incentives, and local partnerships
- Conduct regular store meetings (i.e. morning, weekly, monthly, etc.) to motivate the team, and communicate corporate initiatives
- Ensure the staff’s adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house
- Ideally has an established clientele following
- Oversees the daily administrative and operational tasks, including financial management and analysis, sanitation, and safety
- Develop deep understanding of client bse
5
Responsibilities For Retail Shop Manager Resume
- Optimize equipment utilization in all field operations and assist in minimizing any equipment downtime
- Reviews employee training for work assignments to assure safety in operation and quality compliance
- Ensures production and shipping schedules are met
- Work from prints, diagrams, specification, and instructions covering emergency and scheduled repairs. Obtain materials as needed for emergency work
- Maintain documentation and identify cost saving ideas
- Set up work schedule for all staff as assigned including vacation and approved days off
- Responsible for making sure all work orders are reviewed and history
- Responsible for Communicating ALL department updates and informs the other technicians
- Knowledge of UC policies and procedures and purchasing system
6
Responsibilities For Fit Shop Manager Resume
- Knowledge on directional drilling
- Communicate fit and styling knowledge to specialists and other department store brand partners
- Committed and hardworking, able to work under pressure and to strict deadlines
- Support the Shop Manager to create the best betting shop environment on your High Street
- Lead from the front, acting as a role model for the team in the way
- Ensure the shop complies with its Think 21 and Responsible Gambling commitments
7
Responsibilities For Engineering Shop Manager Resume
- Deal with tough, emotional situations in a calm and professional manner, role modelling this behaviour to others
- Maximise sales by driving results through the shop team
- 2-4 Days: Selling at home door
- 1-3 Days: Selling at area doors
- Exhibit proficiency in computer programs used by the company including Apple Software and Microsoft Office
- Understand the concept of productionizing and be able to implement where necessary
- Self-motivated with positive attitude and professional selling techniques
- )Writes work orders and interacts with the customer determining their needs andconcerns
8
Responsibilities For Costume Shop Manager Resume
- A leader in the trucking industry
- Consult with MCP and U-Haul Technical Center for guidance in interpreting company policies and programs
- Influence and encourage up selling amongst your team – then analyse and monitor performance and progress
- Ensure all communications are cascaded to your team including the Monthly plan and the Ops Planner
- Continual management training
- Pro shop sales/purchasing
- )Ensures customer satisfaction through timely communication, proactiveresolutions to production concerns and meeting customer’s expectations
9
Responsibilities For Student Shop Manager Resume
- Track best and worst sellers in order to increase full price sales
- A weekly Recap of competition best sellers & any missed opportunities
- Excellent consumer service skills " to set exemplary standards of consumer service in the shop for all staff at all times and to deal with consumer queries and complaints in a professional manner
- To ensure that all staff demonstrate high levels of knowledge about our products and are able to fully represent the brand in the store. Staff need to articulate the best sellers and both the new and key garments for the season
- To ensure the back of house areas are maintained to a high standard that supports the needs of the sales floor. Also the shop is clean, neat and tidy at all times
- To ensure all shop paperwork is completed accurately and on time. Also need to be able to interpret sales data and set action plans accordingly
- To use White Stuff agreed tools to communicate store and company performance to shop team as well as current season product information
- To be contactable at all times, as keyholder for the store
- Connect with our customers
10
Responsibilities For Fabrication Shop Manager Resume
- Keep the shop merchandised to the highest standard
- Conduct audits for Shop compliance with BCBGMAXAZRIA and Department store policies and procedures
- Actively recruit, hire and develop retail team associates that represent the BCBGMAXAZRIA brands and business culture
- Manage the fabrication shop team and partner with Engineering and Design teams to create and deliver innovative car audio experiences for Harman’s premium brands
- Experience as a junior manager or team leader of a tool shop. Professional experience in the field of tool making, experience in manufacturing tools. Basis know-how in calculation, ideally in tool shop technology, machine and manual operation
Related to Shop Manager Resume Samples
Body Shop Manager Resume Sample
Work Experience
• Directs and schedules the work of all body shop employees
• Forecasts goals and objectives for the department
• Monitors technicians' daily productivity reports and corresponding payroll record
• Establishes and maintains good working relationships ...
Professional Skills
• Use the performance and development framew...
• Create a culture where diversity and diffe...
• Lead the corporate social responsibility a...
Boutique Manager Resume Sample
Work Experience
• Act as a liaison between boutique team, the Regional Manager, Human Resources and Store Operations
• Drive business results by maximizing daily sales plans, controlling expenses and improving metrics through floor leadership, execution of Francesca’s® training programs, and continuous coaching
&nbs...
Professional Skills
• Analytical and meticulous with strong inte...
• Strong customer service skills and passion...
• Strong understanding and experience in man...
Shop Assistant Resume Sample
Work Experience
• Assist with PSV program including schedule maintenance for PSV PM’s and assistance with data input to the PSV master data sheet
• Organizing yearly silent auction, dress sale and other events as appropriate. Regularly attend Woman’s Board meetings. Manage consistent interaction with various members...
Professional Skills
• Demonstrated skills in machining procedure...
• Proven, superb retail business abilities i...
• Proven or demonstrated experience operatin...
Senior Retail Resume Sample
Work Experience
• Follow regional strategy to develop Retail thematic campaign idea and consumer experience flow
• Work with agency and regional creative team, PDC to develop assets
• Manage PO, shopping cart, code creation, IMW bulletin and collaterals process
• Validat...
Professional Skills
• Also required is excellent presentation ca...
• Strong executional skills - with ability t...
• Proven experience in building strong worki...
Assistant Retail Resume Sample
Work Experience
• Experience in an Administrative Assistant role
• Step outside of your comfort zone and area of knowledge to learn new things
• Excellent oral and written communication skills; analytical and problem-solving skills including idea generation and problem resolution
•...
Professional Skills
• Previous experience of working in a busy o...
• Excellent follow-up, organizational skills...
• Strong Microsoft Office Suite application ...
Boutique Resume Sample
Work Experience
• Consult and communicate staff issues to Human Resources (i.e. Worker’s Compensation, potential leaves of absence, poor performance, employee relations issues)
• Represents francesca’s® core values, emphasizing a positive work environment that is fun and unique
• Drives busine...
Professional Skills
• Use their on-trend style to promote themse...
• Has a strong understanding of current and ...
• Skilled at diagnosing client spend and ide...