Software Release Manager Resume Sample

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Milford Rosenbaum
918 Toy Camp,  Los Angeles,  CA
+1 (555) 254 1467

Work Experience


Software Release Manager
08/2017 - PRESENT
New York, NY
  • Experience planning, researching and developing enterprise-level software releases
  • Relevant low-level networking experience with the TCP/IP (Transmission Control Protocol/Internet Protocol) stack
  • Strong understanding of MPLS/VRF, XMPP Gateway, VoIP/SBC/ESC, SIP-TLS trunk, Enterprise Directory Services (EDS) and identity management implementation
  • BS Computer Engineering
  • Experience with Reserve Component Automation System (RCAS)
  • Microsoft 365 Enterprise Experience desired
  • Work closely with all stakeholders to ensure product deployment success
Icam Software Release Manager
08/2014 - 05/2017
Houston, TX
  • Able to provide advice to other Release Managers on
  • Procedural aspects of the deployment
  • Technical issues related to software distribution systems
  • Follow Change and Problem management processes and procedures
  • Participate in Change Management reviews
  • Coordinate/facilitate the ‘success and failure’ distribution reports to key stakeholders
  • Work with Account Focal to provide client with statistics on documented time allocation, effort and sustainability
  • Act as a liaison between the IT teams and the Company’s various business units
  • Oversee and manage the software release management process in an Agile setting with a continuous integration and quality mindset

Education


University of Wisconsin-Richland
2010 - 2014
Engineer's Degree in Computer Science

Professional Skills


  • Demonstrated problem solving, team building, project management and oversight skills
  • Strong customer-facing, interpersonal and communication skills
  • Excellent written and verbal communication skills which is transferable between business customers and technical colleagues
  • Prior project management and/or software release management experience or related field experience
  • Domain knowledge and demonstrated experience with the FDA customer or related customer experience (in a Health systems technology area)
  • Proven Interpersonal & Communication skills
  • Strong communication and presentation skills to monitor and report on initiatives and quality metrics

How to write Software Release Manager Resume

Software Release Manager role is responsible for software, training, integration, security, compensation, reporting, design, government, general, automation.
To write great resume for software release manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Software Release Manager Resume

The section contact information is important in your software release manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Software Release Manager Resume

The section work experience is an essential part of your software release manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous software release manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular software release manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Software Release Manager resume experience can include:

  • Demonstrated experience managing large & complex programs, with customer facing responsibilities
  • Experience of End to End Release Management experience
  • Excellent knowledge of SCM like Git-Hub, Bitrice, iOS and Android app deployment process cloud deployments, Embedded product software release experience
  • Communicate effectively with all levels of in English
  • Prior experience with HP ALM and JIRA
  • Working with both executive and development teams on ranking and prioritization of approved development projects

Education on a Software Release Manager Resume

Make sure to make education a priority on your software release manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your software release manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Software Release Manager Resume

When listing skills on your software release manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical software release manager skills:

  • Effective oral, written and presentation skills and ability to develop long-term business relationships
  • A solid understanding and practical experience of software development life-cycles with emphasis on release engineering functions
  • Proven experience working in complex projects gathering software release requirements
  • Demonstrated good understanding of software engineering fields
  • Good understanding of continuous integration, continuous delivery concepts and experience in implementing DevOps
  • Good understanding and experience in driving build and test automation strategy

List of Typical Experience For a Software Release Manager Resume

1

Experience For Icam Software Release Manager Resume

  • Exposure to product management function in terms of analysing, elaborating and prioritizing requirements
  • Strong understanding of programming concepts and best practices
  • Good understanding of data warehousing concepts and tools
  • Experience with a wide variety of technical platforms, programming languages and products is highly regarded
  • Previous release and/or project management experience (preferably practicing Agile methodology)
  • Experience in managing enterprise scale applications / product development lifecycle
  • Experience in managing Cloud / SaaS application releases
  • Experience in information systems operations environment in systems analysis or development
2

Experience For Software Release Manager Resume

  • Host and drive release readiness meetings prior to every planned release
  • Experience of at least 3 years in Configuration Management
  • Manage confidential client, financial and employee information with discretion and good judgement in accordance with department and company guidelines
  • Demonstrated capacity to understand complex systems and workflows
  • Manage work and handle multiple priorities simultaneously
3

Experience For Icam Software Release Manager Resume

  • Works with project and development teams to validate that test plans are created and followed in accordance with OLS processes
  • Planning – Coordination across multiple organizations, adhering to release schedule and business alignment. Establishing a release cadence for EMOST
  • Executing – Release coordination, release tactics and issue management
  • Measuring – Establish, mature and automate release metrics
  • Mentoring – Mentor and coach team members
  • Prepare and chair a weekly software release coordination meeting and capture meeting notes and actions and track
  • Manage and prepare release notices working with product marketing
4

Experience For Software Release Manager Resume

  • Create necessary release plans, coordinating with project teams and schedules, track and report on program milestones
  • Drive continuous improvement and operation of the build/release delivery pipelines, managing deployment to test and staging environments., managing the test process for the release and ensuring tests are completed and communicating progress to the organization
  • Manage expectations with respect to change and release management activities. Communicate and document planned changes and release activities with all stakeholders and senior management
  • Collaborate with business analysts, and product leads in ensuring high level requirements are implemented correctly and meet customers’ expectations
  • Coordinate every release with product, dev, QA, dev-ops(hosting), service
  • Maintain customer facing list of features and bugs for each release
  • Participate in project planning meetings to discuss release scope and/or roadblocks
5

Experience For Icam Software Release Manager Resume

  • Schedule releases for engineering, lab, and field/factory release
  • Communicate all key release project plans, commitments, and changes including schedule, and scope changes
  • Manage scope and schedule for testing releases on various platforms and in various locations
  • Use of standard Ericsson processes, procedures, tools as well as third party tools, where applicable for carrying out the assigned functions
  • Structure and control the content of the product archives, during the software lifecycle
6

Experience For Software Release Manager Resume

  • Responsibility towards product release and correction note handling
  • Proficient in the use of source control management and defect tracking systems
  • Proficiency in deploying software to test and production environments with minimal risk and downtime
  • Report program status to engineering and executive management, with emphasis on risk management and issues escalation
  • Schedule and facilitate release planning and release status meetings as necessary
  • Multi-task release management for various project, multiple milestones with deliveries to multiple functions within to organization and to our customers
  • Interface with partners to ensure on-time delivery of their deliverables aligned to project milestones
7

Experience For Icam Software Release Manager Resume

  • Define and drive software update processes for fielded products
  • Coordinate and track release, change and maintenance activities as well as interdependencies
  • Standardize and enforce Change, Release and Configuration Management process flow. Recommend process improvements for release management
  • Serve as the key release representative in all communication, management and decision-making forums/discussions (i.e. Change Management, Readiness Reviews, Post Release Review, etc.)
  • Coordinate discussions among Applicants Teams/QA Teams for technical execution of software releases. Serve as an escalation point for all issues and questions associated with the release and releases managed by other release management team members
  • Manages creating internal structure for software development, code repository and branching of the releases
  • Owns the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the enterprise
8

Experience For Software Release Manager Resume

  • Owns and manages DEV OPS applications such as JIRA, Jenkins, TFS, Sonarcube, and Git
  • Participates in team discussions on Sprint cycles for code freeze dates for code delivery
  • Manages server connectivity from DEV OPS environments to DEV, QA and PROD environments for continuous development
  • Troubleshoot and fix applications such as Jira, Jenkins, ect…
  • Updates the applications with regular updates, release patches
  • Provides reports on development and defects to leadership
  • Install and configure applications such as Jira, Jenkins, BIT Bucket
  • Work with Product Owners and configuration management to coordinate software release deliveries and schedules
9

Experience For Icam Software Release Manager Resume

  • Communication with FDA customers and internal FDA product team members on schedules, and issues that affect delivery of SW releases
  • Sit on the Engineering Review Board and provide reviews of customer deliverables. Review documents for content, relevance, format, and acceptability to the FDA customer
  • Identify solution and evaluate solution to complex system problems
  • Actively engage/lead in process improvement initiatives
  • Collect, monitor and manage lessons learned across the program as applicable to each release and look for applicability across the program
  • Participate and prepare for program audits such as Quality, ISO, customer audits
10

Experience For Software Release Manager Resume

  • Preparation and ownership of documented process for release management
  • Work with PM, dev, QA, dev-ops to determine readiness of product in advance of release
  • Manage technical support schedule for all releases in conjunction with support managers
  • Manage User Acceptance Test programs for major accounts
  • Manage and coordinate release acceptance by major accounts with PAR PMO team
  • Manage User Acceptance Test programs for general population and channel with Customer Success and Channel Management
  • Manage customer/VAR/Integrator notification list

List of Typical Skills For a Software Release Manager Resume

1

Skills For Icam Software Release Manager Resume

  • Demonstrates knowledge in utilizing Atlassian JIRA platform including understanding of workflow/ process development
  • Experience configuring and maintaining source code control systems such as GitHub/Git
  • Software programming experience with any scripting languages like Python
  • Demonstrated understanding of full software development life cycle using an agile methodology
  • Experienced at working within and administering a Jenkins build server environment
2

Skills For Software Release Manager Resume

  • Experience in working in the financial services industry although this is not fundamental
  • Solid understanding of project management principles and Advanced knowledge of software development lifecycle
  • Project Management experience using Scrum or Kanban
  • Experienced with SDLC in general, Agile methodology and supporting tools (Jira, Git, Nexus, Sonar, Veracode)
  • Experience delivering in an Agile Scrum environment
3

Skills For Icam Software Release Manager Resume

  • Can display End to End Release Management experience
  • Experience with all stages of application migration
  • Experience in information systems operations’ environment in systems analysis or development
  • Experience working with source code repositories (i.e. GIT, Bitbucket)
  • Experience with software product creation
  • Experience with database applications such as Oracle, MySql, DB2
  • Experience with build systems, continuous delivery/continuous integration systems and test infrastructure
  • End to End Release Management experience
  • Experience with Incident, Problem and Change Management
4

Skills For Software Release Manager Resume

  • Experience with all stages of application migration
  • Experience with PCI-DSS and SDLC
  • Demonstrated ability to coordinate cross-function work teams toward task completion
  • Experience in release management
  • Relatable IT experience is also required
  • Hands on experience with SharePoint, project management tools
  • Demonstrated expertise in MS Office product suite
  • Previous experience as a firmware/software developer
5

Skills For Icam Software Release Manager Resume

  • Experience with Change management processes and knowledge of integration with business and technical development processes
  • Scheduling & coordinating the software releases that span the enterprise in different environments including production in downtime weekends
  • Understanding of Packaging Technologies – MSI; App-V
  • Understanding of operating systems, especially Linux
  • Capturing approved project requirements, delivery dates, and assumptions
  • Work in a safe professional manner adhering to all corporate and regulatory requirements including WCB, Provincial and Federal regulations
6

Skills For Software Release Manager Resume

  • Support debugging production issues with product support team or EMT members
  • Provide focus on committed deliverables to reduce multi-tasking and interruptions
  • Extensive knowledge and expertise in the use of Rally and/or Jira for development management and pending migration
  • Knowledge of working in Jira/Rally
  • Work with third party integration teams to coordinate integration and testing, where applicable
7

Skills For Icam Software Release Manager Resume

  • Expert level working with JIRA for project and issue management
  • Prepare and communicate reports on current status and inter-dependencies of products and product versions being released
  • A ‘ Team Player’ who can be flexible when required
  • Knowledge of various tools used in Product Configuration Management (or similar field) or ability/eagerness to learn the same
  • Proficient with MS-Office Word, Excel, Powerpoint
8

Skills For Software Release Manager Resume

  • Software development model and knowledge (high level)
  • Track and communicate project status to account teams and clients
  • Provide release information to all functional areas
  • Manage client expectations, monitor project progress, and communicate outcomes to the appropriate functional areas
  • Navigate in a highly matrixed organization
  • Quickly earn the trust of sponsors and key stakeholders; set direction and approach
  • Experience with tools such as JIRA and Confluence for Release Management activities, such as: metrics gathering, managing a release train across multiple departments
  • Exposure with automation efforts of several aspects of software development; for example: automate build process upon code check-in, automate deployment, and configuring artifacts repository (ie. experience setting up a continuous integration and continuous delivery (CI/CD) pipeline using tools like Jenkins or Bamboo)
9

Skills For Icam Software Release Manager Resume

  • Experience and working knowledge of implementing Blue-Green deployments to reduce downtime and risk
  • Experience and working knowledge of PCF – Pivotal Cloud Foundry
  • Create and implement branch and merge strategies
  • ITIL (Foundation, Intermediate, or Expert) Certification
  • Knowledge of relevant computer technology such as Jira, STARTeam, MS Project, Excel
  • A passion for Agile methodology
10

Skills For Software Release Manager Resume

  • Familiar with Continuous Delivery concepts & tools
  • Self-starter who is resourceful and able to handle multiple projects simultaneously
  • A person that takes pride and ownership in their work
  • Project management disciplines and schedule integrity and schedule management
  • Gain customer/key stakeholder agreements and drive to a common solution (able to get consensus)
  • The Senior Development Manager is responsible for the successful delivery of our analytics offerings to our customers
  • The role requires involvement across the full product development life-cycle from requirements specification, design, delivery, test, documentation, release management to support and maintenance
  • Proven knowledge in Scrum and/or Kanban methodologies
  • Agile Software Development as Product Manager (optionally as Scrum Master)

List of Typical Responsibilities For a Software Release Manager Resume

1

Responsibilities For Icam Software Release Manager Resume

  • At least six (6+) years’ experience managing complex software delivery programs, including teams of 20+ software and QA engineers
  • Conduct release readiness reviews and validates releases have been fully tested and meet OLS testing requirements
  • Ensure all necessary documentation is created (as part of all assignments) and maintained as the basis for future enhancement and knowledge sharing
  • Personally notify key stake holders
  • Host webinars and present all new software releases to internal, channel, customer audiences
  • Manager of Technical Communicators
  • Prepare release notes with language and format our customers can understand
  • Manage preparation of release guides
2

Responsibilities For Software Release Manager Resume

  • Post release notes and release guides to admin portal and tech center
  • Schedule the release windows and cycles across multiple teams, locations, projects, and code bases
  • Measure and monitor progress to ensure releases are delivered on time and that they meet or exceed expectations
  • Coordinate release content and effort based on the feature and issue backlogs
  • Coordinates release builds amongst multiple software teams; Owns and executes system-level release builds
  • Conduct Release Readiness reviews and Milestone Reviews
3

Responsibilities For Icam Software Release Manager Resume

  • Establish and execute a plan to manage software products and related documentation through the software product lifecycle
  • Able to handle multiple projects and perform independently or in a team environment
  • Produce Deployment, Run Books, and Implementation Plans
  • Build software components from various code sources
  • Keep current with new software improvement tools and applications
  • Direct the deployment of software components to our test and production servers
  • Maintain source code repositories and promote best practices
  • Contribute to the technical operations and projects with little direction
  • Develop and maintain automated software build processes
4

Responsibilities For Software Release Manager Resume

  • Works with development teams to improve standards for software configuration
  • Participate in business and architectural meetings for future projects
  • Document process and procedures related to the deployment of software
  • Familiar with continuous deployment concepts
  • Familiar with Jenkins and simple concepts of server networks
  • Familiarity with and able to make a recommendation on build tools
  • Produce Build, Integration and delivery pipelines
5

Responsibilities For Icam Software Release Manager Resume

  • Work with Product Management, Account Management and Professional Services to establish roadmap and scope major releases
  • Coordinate engineering involvement into the requirement gathering and functional specification phases. Promote and champion adoption of agile practices to increase quality of end product
  • Coordinate planning activities to estimate development & QA efforts for defined specifications. Work with executive management to establish and manage release plan
  • Work with development and QA managers to build implementation plans and assign resources
  • Establish release build schedule and scope assignments, and manage systems resources to deliver per plan
  • Monitors all aspects of delivery
  • Participate in Customer status meetings, and serve as main communication channel between customer, business and systems
6

Responsibilities For Software Release Manager Resume

  • Ensure adherence to all SDLC processes, policies and standards and other audit requirements. Participate in constant improvement of software delivery processes for increased agility and quality
  • Meet commitments by delivering quality and scalable solutions within agreed to milestones
  • Resolve issues independently and to problem-solve complex technical issues
  • Independently deliver solutions within committed schedule milestones
  • Manages the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the enterprise for multiple applications across various portfolios
7

Responsibilities For Icam Software Release Manager Resume

  • Initiates the change management process necessary for all releases
  • Responsible for implementing and managing release processes throughout test, UAT, and production environments, including validation of promotion of releases to each platform
  • Works with IT & Security management to improve communication of releases, and that OLS release processes are adhered to
  • Ensures all software releases conform to the OLS SDLC and PCI-DSS requirements
  • Maintains release notes standards and ensures PA-DSS impact statements are accurate, and follow PA-DSS guidelines
8

Responsibilities For Software Release Manager Resume

  • Ensures all artifacts necessary for a successful release are accounted for, reviewed, staged for implementation
  • Risk Assessment – Code freeze processes, scope, quality and review sessions
  • Process Improvement/Automation – Tools improvement, process automation and innovation
  • Education – Constant education for stakeholders and engineers
  • Work closely with project managers, business representatives and operations support staff in United States and United Kingdom to define, document, and communicate release scope and content for monthly and quarterly releases throughout the software development life cycle
9

Responsibilities For Icam Software Release Manager Resume

  • Document and communicate approved release content. Track changes to releases and properly communicate any deviations from approved release scope
  • Prepare internal documents and presentations to status and track releases and provide input on release readiness
  • Manage tasks associated with Release Process for several projects
  • Ensure all changes are following Release Management process for monthly outages and quarterly deployments (e.g. Change/Enhancement Requests, Deviation Requests, Sign-offs, etc.)
  • Identify release risks and issues to Director of Configuration Management and other stakeholders
  • Actively run the weekly Change Control Board (CCB)
  • Responsible for Dell’s systems management software product releases, working in a distributed team environment across Dell’s different design centers. Needs to be strong in project management and bring expertise in Software development processes and methodologies such as Agile Scrum
10

Responsibilities For Software Release Manager Resume

  • Certification or experience in Salesforce Administration
  • Think strategically and cooperate well with various internal technical and non-technical stakeholders
  • In 'DevOps' or Release Management role
  • Ensure adherence to the Release processes at all times and Maintain Release plans for each owned Release and manage all tasks to successful completion
  • Present to CABs to gain Change approval and obtain any additional approvals required and Understand and follow the Global Change Management Process for each release

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