Solution Consulting Resume Sample
Deshaun Waters
20498 Elvie Mountains,
San Francisco,
CA
+1 (555) 441 8119
Work Experience
Manager, Solution Consulting
06/2017
-
PRESENT
Boston, MA
- Participates &/or Leads review & design concept work for new systems & develops & documents technical design for solution integration & implementation
- Develops plans for integration of new systems architecture into current infrastructure
- Participates in providing logical/physical input to Operations areas to enable integration of new systems into current infrastructure
- Provides technical direction & support recommendations for complex configuration projects
- Develops the analysis & definition of efficient, cost effective solutions that support client business processes & functional requirements & resource costs
- Evaluates existing applications that could address client requirements & develops recommendations where appropriate
- Develop a strategic plan and prioritized roadmap to mature the data within the asset and application inventory area
Solution Consulting
06/2010
-
03/2017
Boston, MA
- Directs/conducts meetings with clients and key stakeholders to gather requirements, analyze, finalize and have formal sign-off’s from approvers
- Leads the review & design concepts for new systems & develops & documents the technical design for the integration & implementation of the software
- Provides logical/physical input to Operations areas to enable integration of new systems into current infrastructure
- Provides technical direction & support for complex configuration projects
- Selects & customizes the methodology for the analysis & definition of efficient, cost effective solutions that support client business processes & functional requirements & resource costs
- Lead an established, talented and skilled CX Solution Consulting team to deliver the CX Apps revenue targets for the region
- Approx 10+ Direct Reports, working close with Co-primes, SCC and Oracle Digital
- Sets the future direction for the CX Benelux Solution Consulting team & drives rapid execution of the transition to a Cloud First team. Key considerations; passion and energy, need for change
- Engages with key stakeholders (Sales, Sales Development, Partners etc) to maintain alignment & deliver best practice
Analytics & Solution Consulting Intern
05/2006
-
05/2010
Los Angeles, CA
- Support the creation of data standards and definitions for the asset and application inventory functional dimension
- Support and guide the design and creation of an infrastructure to offer an enterprise-wide, integrated operational model and view of the asset and application inventory data space
- Facilitate the prioritization of data issues
- Measure and publish Data Governance and Data Quality metrics for the asset and application functional dimension, as directed by the Data Governance Officer
- Work with the Data Quality Specialist to build remediation plans for prioritized data quality issues
- Establish data governance training needs, annual training calendars and associated documentation (e.g. desktop guides etc.) for the asset and application inventory business dimension
- Develop, engineer and implement cloud IaaS services based upon VMware’s vRA suite of cloud management software
Education
Averett University
2001 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Excellent problem solving, strategic and systems analysis and complex decision-making skills
- Excellent communication (verbal, written and presentation) and interpersonal skills (outgoing and personable)
- Excellent writing skills to respond to customer RFI/RFP’s
- Excellent communication skills. Worked 3+ years in a customer facing position
- Good conflict resolution and team building skills
- Expert troubleshooting skills and the ability to solve technical challenges
- Assuring team goals and project priorities align with the leadership’s vision for the Solution Engineering organization
How to write Solution Consulting Resume
Solution Consulting role is responsible for architecture, articulate, organization, analysis, credit, training, integration, database, recruiting, refining.
To write great resume for solution consulting job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Solution Consulting Resume
The section contact information is important in your solution consulting resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Solution Consulting Resume
The section work experience is an essential part of your solution consulting resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solution consulting responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solution consulting position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Solution Consulting resume experience can include:
- Pre-sales experience and Customer Service / Customer Experience / Call Center experience
- Consistent proven leadership skills in a managerial or non-managerial position
- Prior experience working in a Matrix environment within last 5 years
- Demonstrated ability to lead projects & priority initiatives to completion
- Pre-sales experience, ITIL and ITSM experience highly desirable
- Alignment of resources and effective utilisation of skill sets within the assigned region
Education on a Solution Consulting Resume
Make sure to make education a priority on your solution consulting resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solution consulting experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Solution Consulting Resume
When listing skills on your solution consulting resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical solution consulting skills:
- Strong experience of standard approaches to coaching, mentoring and management of individual contributors and managers
- Proven experience of building and growing a business
- Being recognised as a strong leader by your peers, direct line reports and the organisation
- Establishing strong physical and logical security procedures, and
- Developing strong relationships and alignment with
- Experience working in a fast growing environment and understanding of different cultural and working environments
List of Typical Experience For a Solution Consulting Resume
1
Experience For Manager, Solution Consulting Resume
- Sets the future direction for the CX Iberia Solution Consulting team & drives rapid execution of the transition to a Cloud First team. Key considerations; passion and energy, need for change
- Have exposure to and knowledge of Data Warehousing Concepts and Enterprise Reporting, Data Security and Sensitivity, Business Intelligence and Process Management
- Balances skills and capabilities of the team to maximize value to organization
- Experience working in a fast-growing environment and understanding of different cultural and working environments
- Experience in Value Based Selling and Solution Selling
- Experience of working in a Multi-vendor Virtual Team model is desirable
- Experience in coordinating recruitment programs
- Participate as a stakeholder in territory reviews, resulting in exceptional customer intimacy of the key opportunities and validate the pipeline
- Ensured integration and alignment of work across functions with proven ability to improve team performance
2
Experience For Solution Consulting Cnslt / Spec Resume
- Experience in IT consulting, ideally with a bank, consultancy or insurance company
- Build an effective network across all areas of the company and develop deep relationships with sale counterparts
- Pre-sales experience, create and contribute to sales campaigns focused on IT Operations Management
- Experience with the ServiceNow ITOM product suite or competitive product suites highly desirable
- Working with Theater PMO – drive successful project outcomes for Juniper’s customers
- A thorough understanding of the SaaS market space, the provision of cloud solutions and a full working knowledge of services from a business perspective
- Drive recruitment, hiring, development and retention of Solution Consultants to fill staffing requirements within a defined territory
- Provide real time coaching leadership to the field pre-sale solution consultants, focused on supporting all sale activities in the sale district assigned
3
Experience For Director, Solution Consulting Resume
- Provide mentoring and coaching to architect team
- Conduct performance reviews, providing career growth opportunities, and recruiting for open positions
- Drive best practices in sharing with other Solution Consultants to enhance the quality and efficiency of surrounding team members
- All regional IT consulting organizations
- Product Roadmap Development: Work with product subject matters to define the short term and long term roadmap to develop or enhance a solution addressing trending critical business issues in the region
- Challenger Mindset: Takes initiative makes statement that are based on fact and can take a strong stance without being overly abrasive.Demonstrates tenacity and willingness to go the distance to get something done
4
Experience For Mgr Solution Consulting Resume
- Workshop Facilitation: is able to facilitate an engaging and productive workshop to uncover customer critical business issues. Exposure to or experience with Design Thinking or similar approaches is a nice-to-have
- Teamwork: Thrives in a matrix environment. Reaches out to peers and motivates /cooperates with partners to establish an overall collaborative and effective working relationship
- Recent new graduate, or graduate with 1-5 years of work experience
- Evaluates and continuously improves the team’s innovative capability
- Write reports and procedural documentation
- Approximately 20-30% travel is required
- NCAL IT leaders (BTPs, PMO, S&D, KPHC, etc.)
- Regional business & clinical leaders (PMG, KFH, KFHP)
5
Experience For Product / Solution Consulting, Senior Manager Resume
- IT Shared Services (e.g., CTO, EA, IMG, ASG, RITO ASD, CSG, CSDT, etc)
- Direct Reports and staff
- Leads business discussion and guides customers in integrating FICO software solutions with existing customer computer systems and, in selected engagements, actively participating in the integration of FICO products by gathering requirement, designing, coding, testing, debugging, and documenting interfacing software.
- Performs tasks which often include programming code specific to individual products, developing validation tests of data interfaces, and tailoring or configuring the software to meet customer requirements.
- Travels to client sites from 50 to 75% of the time as needed, mostly in the China, but this can include international travel.
- Participate in the creation of estimates for the development and delivery of solutions
6
Experience For Senior Manager, Solution Consulting Resume
- Responsible for the successful installation and integration of the state-of-the-art predictive software products from FICO designed for a variety of markets
- Actively participating in implementation projects and performing detailed technical tasks at client sites, often seen by the client as a technical expert in the area of implementation
- Assisting in technical training and support services for FICO software solutions. This includes remote and on-site client installations and configurations, documentation of the installation instructions, training clients on maintaining the systems, and updating internal documentation on client environments
- Drive recruitment, hiring, development and retention of exceptional Advisory Solution Consultants to fill staffing requirements within a defined territory
- Defines the customer business case and value proposition for each offering
- Ensures best practice method is used for scoping and delivery
7
Experience For India Engagement Leader Solution Consulting Centers & SC Operations Resume
- Review resource alignment, SC activity, planning for specialized coverage for all major sale activity areas (direct and indirect)
- Advocates the value of Professional Services and helps convince the customer to choose Professional Services
- Defines the Professional Services Practice offerings, together with other Practice members
- Provide real time coaching leadership to the field pre-sale advisory solution consultants, focused on supporting all sale activities in the sale district assigned
- Expertise building solutions in IT Datacenter technologies, DevOps and enterprise architecture initiatives
- Overall responsibility for managing the SE ANZ teams
- Coordinate internal SEO training
8
Experience For Solution Consulting Program Manager Resume
- Provide managerial direction and motivating individuals to ensure team meets schedule commitments
- Establish portfolio architecture strategy, covering FICO and 3rd party applications, data integration and technology domains
- Provide business insight and recommendations to Solution Engineering and Futureforce Management
- Run hard and act fast, we are looking for folks able to drive our business to the next level. We are looking for leaders who can lead by example especially with technical solution proposals
- Pre-sales experience, create and contribute to sales campaigns focused on IT Business Management (PPM or APM solution provider or related high technology business environment, Application Lifecycle Management (ALM) market, or IT Financial Management market
9
Experience For Senior Manager Solution Consulting Resume
- Experience with the ServiceNow ITBM product suite or competitive product suites highly desirable
- Demonstrate technical leadership and serve as primary resource to address all customer technical questions
- Work in partnership with the Account Team to drive revenue (GAP) for the region
- Drive and champion adoption and execution of SMART methodology
- Manage the education levels and certification of team members
- Work in conjuction with Channel Management to drive partner enablement
10
Experience For Manager, Solution Consulting, Switzerland Resume
- Ensure compliance with processes an procedures
- Drive adoption of tools and engagement with other department
- Lead a team of Consultants to successfully implement FICO products for our customers
- Manage delivery estimations, SOW creation, and resource management for projects
- Drive process flow analysis and process redesign to ensure scalability and overall performance of FICO solutions
- Travel to domestic customer sites as needed
- Dispatch deals to the most suitable SE in your team
- Articulate and logically communicate concepts with technical and non-technical audiences
- Work with ISV, integration and implementation partners
List of Typical Skills For a Solution Consulting Resume
1
Skills For Manager, Solution Consulting Resume
- Excellent communications and interpersonal skills with an ability to create high-energy, high-performance teams
- Prior MarketProminence Product Configuration / System Admin experience within last 3 years
- Prior Data analysis / Production Support experience within last 5 years
- Proven experience in leading teams in the successful implementation of software products and services
- Professional client engagement skills
2
Skills For Solution Consulting Cnslt / Spec Resume
- Experience overall, developing and supporting large applications using various tools and technologies
- Demonstrable evidence of coaching, mentoring and leading a team of highly valued individual contributors
- Experience implementing and integrating 3rd party vendor products and solutions with in-house development
- Manage professional employees through mentoring, coaching and skill development
- Strong background with the design, configuration, administration, tuning, optimization and troubleshooting of enterprise-level integrated solutions
- Previous Solutions Engineering, Pre-Sales or Consulting Experience
- Experience in Value Based Selling or Solution Selling
- Experience and background delivering web services & APIs for Web and/or mobile solutions
3
Skills For Director, Solution Consulting Resume
- Experience in designing infrastructure for highly transactional and complex solutions
- Experience leading development teams in design and development best practices
- Experience in architecting large-scale, scalable, fault-tolerant distributed system
- Hands-on experience with all ONESOURCE Direct Tax and Transfer Pricing products and services
- Experience working with AWS implementations
4
Skills For Mgr Solution Consulting Resume
- Experience working within Salesforce CRM Systems to manage the business
- Experience in producing management business reports to highlight the state of the business to prove challenges and justify needs
- Experience and comfort delivering presentations and demonstrations to C-Level Executives and technical audiences
- Charismatic personality with strong solution selling acumen
- Sound knowledge of the HCM business processes and working experience with HCM solutions
- Good local business knowledge (e.g. local labor market, local culture, etc.) whilst being able to work in a multicultural (EMEA & APAC) environment
- Consultative solution selling experience and value realisation in support of large sales campaigns in the ASEAN market
5
Skills For Product / Solution Consulting, Senior Manager Resume
- Experience in coordinating large scale recruitment programs
- Java or Object Oriented programming experience
- Extensive experience and demonstrable track record of leading exceptional talent
- Previous experience of mobilising talented teams to sell to business people, outside of IT in major verticals
- Extensive experience and demonstrable track record of leading talent
- Lead an established, talented and skilled CX Solution Consulting team to deliver the revenue targets for the Iberia region
- Experience with system's integration
- Experience in OO design/development/architecture with Java/JEE Design and Development, web services and frameworks
6
Skills For Senior Manager, Solution Consulting Resume
- Experience with Middleware Technology Architecture, Design, Development and Best Practices
- Experience with Web Application Security and single sign on technologies, SSL, Certificates Management, WS-Security
- Full stack development experience is highly desired
- Hands-on experience with Open source development tools
- Experience with architecture of Continuous Availability/ Disaster Recovery architectures
- Strong process centric knowledge in the area of CMMI and Project Management Institute
- Experience in OO design/development/architecture with Java/JEE Design and Development, web services and frameworks
- Medicare Membership Domain experience within last 5 years
- Experience with EPIC applications, Chronicles, InterSystems Cache,’ Cerner Laboratory, PDX and GE Centricity Radiology
7
Skills For India Engagement Leader Solution Consulting Centers & SC Operations Resume
- Leadership experience In-depth knowledge of industry products, market
- Strong knowledge of all of the Genesys solutions
- General software and system development experience
- Direct work experience in a project management capacity, including all aspects of process development and execution
- Experience at working both as an individual contributor as well as in team-oriented, collaborative environment is essential
8
Skills For Solution Consulting Program Manager Resume
- Good orientation towards quality, processes and SDLC, Agile methodologies
- Strong background in technical pre-sales
- Project management, proven ability to deliver projects on time and at high quality
- Understanding of standard approaches to coaching, mentoring and management of individual contributors and managers
- Providing enablement for new and existing team members to cover gaps in Business Value Selling knowledge
9
Skills For Senior Manager Solution Consulting Resume
- Enabling the team and diversifying the portfolio into our defined accounts
- Providing mentorship and career planning to ensure development and personal success of each Solution Engineer on the team
- Driving growth of the business in line with corporate goals
- Coaching the team to retain and upsell in key focused accounts
- Refining asset policies and procedures
- Identifying inventory systems of record
10
Skills For Manager, Solution Consulting, Switzerland Resume
- Improving the accuracy and overall data management of inventory information
- Design solutions for distributed systems monitoring in a way to help alerting and troubleshooting
- Enable successful solution adoption through investment decisions, planning, implementation and transition for ongoing operational support
- Knowledge of Scheduling and work estimating techniques
- Driven growth in their organisation by building and managing a high performance team
- Manage day-to-day activities such as resource scheduling, expense review and approval, activity reporting etc
- Motivate and inspire a growing team of leading Presales Solutions Consultants
- A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices
List of Typical Responsibilities For a Solution Consulting Resume
1
Responsibilities For Manager, Solution Consulting Resume
- Being recognized as a strong leader by your peers, direct line reports and the organization
- Excellent knowledge of J2EE technologies and database systems (including Oracle, No SQL, SQL Server), networking and virtualization
- Excellent remuneration package, including private medical insurance
- Demonstrated ability to lead/drive projects to completion
- Strong awareness of external market and competitive factors
- Experience in the following
- Driving growth of the CSM business in line with corporate goals
- Allocated resources including planning actives relating to staffing, resource allocation and delivery against key objectives
- Sound understanding of SDLC working with Waterfall or Agile methodologies
2
Responsibilities For Solution Consulting Cnslt / Spec Resume
- Proficient in writing clear and concise documentation including architectural, process flow and decision strategy documents
- Proficient in leading system implementations through the entire development lifecycle (inception, development, testing, deployment and maintenance)
- Knowledge in Federated Access Management, Identity Management, Encryption/Decryption Methodology, Data Masking and Cloud Security
- Professional consulting background for enterprise software solutions
- Understand the business behind the decisions - comprehend the motivating business factors and policies to design the right system
- Travel up to 60 percent of the time, including international if necessary
- Understand the needs of the national sales organization, and develop plans to ensure outstanding support of those needs. Focus on strategic sales opportunities
3
Responsibilities For Director, Solution Consulting Resume
- Articulate the value technical capabilities bring to business oriented individuals
- Provide the plan and execution aligned to the strategic direction of the solution consulting organisation
- Provide the business and technical vision with our differentiators and strategy showing how ServiceNow can help customers achieve their goals
- Understand the needs of the regional sales organisation, and develop collaborative plans to ensure outstanding growth in support of those needs
- Align resources as required to marketing and other efforts to support demand generation
4
Responsibilities For Mgr Solution Consulting Resume
- Develop Junior Solution Engineer's after they finish their onboarding
- Deep knowledge and understanding of Sales best practices
- Recognised, developed and rewarded employees as a key element of executing the plan
- SOAP and REST web services (SOAP, WS- , XML)
- Demonstrated technical leadership experience designing large-scale software architecture, ideally working for a dynamic system integrator / value-add partner / solution provider in an external customer-focused environment
- The ability to provide leadership in the change of organizational culture
5
Responsibilities For Product / Solution Consulting, Senior Manager Resume
- Create solutions which show the broader value of ITOM especially in conjunction with strategic partners
- Be a business leader who serves as a partner with our customers, sales teams and product teams
- Lead large technical program pursuits
- Take ownership of critical opportunities and deliver technical win strategy
- Be an advocate/evangelist of ServiceNow to industry forums
- Align resources to sales opportunities, and consistently evaluate progress against goals
6
Responsibilities For Senior Manager, Solution Consulting Resume
- Create solutions which show the broader value of ITBM especially in conjunction with strategic partners
- Ensured the organistaion understands contribution to company and latitude for action
- Identifies business opportunities that provide sustainable growth, profitability and dominant market share
- Hire and enable SEs employed by our ISV partners
- Be the Lead Solution Engineer on complex deals
- Attraction, retention & development of key employees
- Being recognised as a change agent, coaching the team to go beyond positioning the functional aspects towards positioning solutions in the context of customer strategy and business value
7
Responsibilities For India Engagement Leader Solution Consulting Centers & SC Operations Resume
- Deliver annual revenue plans of Philippines credit bureau solutions with a focus on analytics and core bureau products. Actively support sales efforts by providing expertise and consultative services to uncover new opportunities, create compelling value propositions and ultimately increase our win rate
- Increase market perception of TransUnion solutions to the financial service industry. Establish self as market leader, industry expert and consultative partner. Generate and present industry and client insights; deliver thought leadership
- Focus on addressing customer’s pain point. Focus on the customer first and assemble solutions to meet their specific needs vs. focusing or over-emphasizing a specific product or service; help customers understand and communicate their needs and deliver solutions to address those needs
- Achieve TransUnion New Product revenue plans and increase penetration of complex solutions. Leverage skill set and consultative approach to increase success of new and more complex solution sales
- 1) Deliver annual revenue plans of Hong Kong and ASEAN (ex Philippines) credit bureau solutions with a focus on analytics and core bureau products. Actively support sales efforts by providing expertise and consultative services to uncover new opportunities, create compelling value propositions and ultimately increase our win rate
8
Responsibilities For Solution Consulting Program Manager Resume
- 2) Increase market perception of TransUnion solutions to the financial service industry. Establish self as market leader, industry expert and consultative partner. Generate and present industry and client insights; deliver thought leadership
- Identify and accelerate the elimination of retiring applications and infrastructure
- Define Contact Center (and related domains) Technology Strategy for KPIT
- Define the long, medium and short term technology roadmaps
- Through technology and services design, be responsible for improving the availability, security, compliance, interoperability, performance, and technology cost of assigned portfolios/platforms
9
Responsibilities For Senior Manager Solution Consulting Resume
- Built an organization capable of executing the ServiceNow's operating plan
- Develops relationships with internal and external customers and partners
- Identified capabilities required across the function and built plans to reduce gaps
- Independently initiates, identifies & coordinates the analysis of complex client needs in project areas such as: new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality & operational readiness assessment
- BA/BS from top tier college/university in relevant field - finance, accounting, supply chain, information systems, business
- Love to "geek out" and understand HOW and WHY our software works the way it does
10
Responsibilities For Manager, Solution Consulting, Switzerland Resume
- Intelligent, motivated and competitive with a "roll-up-the-sleeves" and "get the job done" attitude
- Additional languages highly advantageous (Swedish, Finnish, German, French, Spanish, Italian, Dutch)
- Additional languages highly advantageous
- Knowledge of OAuth, SSL/TLS, Digital Certificates, HTTP Protocol and Public/Private Keys Encryption
- Knowledge of Cloud Foundry and platform as a service (PaaS) solutions
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