Spa Therapist Resume Sample
Isabel Schaefer
79716 Bartoletti Pine,
New York,
NY
+1 (555) 229 4691
Work Experience
Spa Therapist Lead-the Lodge
02/2017
-
PRESENT
Dallas, TX
- Understand guest’s service needs
- To be responsible for the cleanliness, maintenance and preparation of the massage area and all equipment’s to be used in the daily operation (see “Spa and Massage Daily Operating Procedures”)
- Previous experience as a Message Therapist
- Highly honest, responsible and reliable
- Notify Loss Prevention/Security of any guest reports of theft
- To report to the Spa & Recreation Manager any faults, defects or maintenance requirements within the Spa and Massage areas
- To coordinate with the Gym Instructors in the application of Therapeutic Health treatments and program for guests and Club members according to demand and at the requests of the Spa & Recreation Manager following the guidelines laid down in the “Gymnasium Daily Operating Procedures”
Spa Therapist
12/2012
-
01/2017
New York, NY
- To attend all Recreation staff meetings and training sessions as scheduled by the Spa & Recreation Manager
- To be trained and conversant in all health and safety, fire training and first aid procedures as provided in the Marriott Induction Programmed
- To be responsible for the control of the Club & Spa and ensure that un-authorized persons are not permitted to enter and use the facilities unless they are a Hotel guest or Club member
- Is very warm and welcoming when assisting guests; smiles and maintains eye contact - Utilizes each of the rooms and provides guest with information about the services offered as well as the Hotel in a knowledgeable and colorful way
- Establishes good rapport with guests while maintaining appropriate guest-employee relationships
- Keeps the work area neat, clean and quiet at all times
- Neatly wears prescribed uniform; demonstrates proper personal hygiene and grooming
- Follows proper payroll procedures
- Adheres to SOPs and Attendance policies at all times
Spa Therapist all Around
01/2008
-
11/2012
Phoenix, AZ
- Is flexible with schedule when business demands change
- Modifies behavior when performance feedback is provided
- Communicates in a clear manner; is easily understood; listens attentively; does not interrupt others
- Utilizes log book, spa software and any scheduling chart
- Actively works with peers, subordinates, and supervisor to build relationships based on trust and acceptance
- Performs other tasks or projects as assigned by hotel management and staff; respects authority
- Reports maintenance deficiencies, member concerns, guest comments, glitches, etc. to Spa manager
- Knows amenities, equipment, products, treatments, packages, special current promotions of spa and health club
- Understands all safety procedures specific to usage of spa and health club equipment and products
Education
University of Mount Union
2002 - 2007
School's Degree in Health
Professional Skills
- Strong Communication skills & interpersonal skills
- Operation: Have excellent listening and communications skills
- Create a class experience that shows your personality and skills while adhering to the standards
- Excellent presentation & customer care skills
- Strong selling skills and drive to achieve set retail targets
- Proven retail sales skills
- Demonstrated experience in beauty and massage therapy including waxing, nails, tinting, facials and body treatments
How to write Spa Therapist Resume
Spa Therapist role is responsible for retail, english, interpersonal, training, languages, spa, health, reporting, security, compensation.
To write great resume for spa therapist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Spa Therapist Resume
The section contact information is important in your spa therapist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Spa Therapist Resume
The section work experience is an essential part of your spa therapist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous spa therapist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular spa therapist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Spa Therapist resume experience can include:
- Knows the benefits, indications and contraindications of all spa services, professional and retail products; gets the guest right and can successfully upsell the treatment and/or product tailored to suit guest needs and preferences
- Offers choices of oils, creams, aromas with benefits described Asks the guest about comfort with the temperature, lights and the music also pressure at least twice during the treatments
- Performs skin care analysis, treatments and therapies. Treatments include Facials and body treatments. Familiar with standard concepts, practices, and procedures within the aesthetics field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks
- Participate in on-going training as required and continue to enhance your skills
- Operation: Understand basic math and money handling skills
- Superior customer care and communication skills
Education on a Spa Therapist Resume
Make sure to make education a priority on your spa therapist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your spa therapist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Spa Therapist Resume
When listing skills on your spa therapist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical spa therapist skills:
- Good problem solving, decision making and conflict management skills
- Effective communication, interpersonal skills as well as an enthusiastic personality
- Good communication skill both Thai and English. Enthusiasm. Good team player
- Excellent communication skills, with the ability to listen to guest needs and make recommendations based on these needs
- A strong attention to detail, exceptional organisational and time management skills
- Effectively manages the reception desk and takes responsibility for the opening and closing of the health club following all procedures and check lists
List of Typical Experience For a Spa Therapist Resume
1
Experience For Spa Therapist Lead-the Lodge Resume
- Manage customer feedback effectively to ensure a more personalized experience while enhancing the guest's relationship with Marjan Island Resort and Spa
- Mandatory skills: Facials, Manicures, Pedicures, Waxing, body treatments, body massages
- Pleasant, caring personality with a keen interest to improve skills
- Report any guest complaints to the Duty Manager so that they can be handled promptly and effectively
- Basic computer skills (Microsoft Office) Spa Soft or alternative
- Being an ambassador of Fairmont Zimbali by consistently offering professional, friendly and engaging service which provides a memorable guest experience
2
Experience For Spa Therapist Male Resume
- To understand and demonstrate safety at work, maintaining a safe working area and use proper lifting procedures
- Support team members and your Manager in delivering an outstanding spa experience for all spa guests to enjoy
- Reviews guest’s medical history / waiver and all information in SpaSoft, prior to performing each treatment
- Carries out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
- Previous experience of working with ESPA is desired for this role
- Perform thorough consultation with guests prior to their treatment commencing and ffer aftercare advice specific to guests needs
- Communicate and develop good working relationship with spa staff, and Hotel employees, and guests
- Sustained experience in a similar five-star, high volume environment
- Maintain good relationships with the regular guests and offer them to come for treatments regularly
3
Experience For Franchised Spa Therapist Resume
- Demonstrate the ability to teach safe, fun and creative class with a genuine interest in student success
- To ensure preparation of treatment rooms prior to guest’s arrival
- Build good relationship with guests and giving advice on follow-up treatment
- Demonstrates compliance with health and safety equipment at work place
- Well groomed and excellent presentation
- Provide excellent and consistent level of service to guests
- Passionate, customer-focused, energetic and good team player
- Provide excellent customer service, massage services, rituals and body therapies to all Sense Spa guests
- Ensure an individualized service experience and accommodate any special requests for guests
4
Experience For Spa Therapist all Around Resume
- Previous experience as a Registered Massage Therapist (RMT) and in a spa are assets
- Hands on experience in massage techniques
- Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience
- Solid knowledge of spa treatments, facilities and products
- Become a strong part of the spa team
- Maintaining all equipment and work areas, including key security
- Conducting treatments according to spa menu, standards and outlined protocols
5
Experience For Spa Therapist / Receptionist Resume
- Providing nail care services and treatments to clients, including manicures and pedicures
- Performing all spa treatments as per product and spa guidelines to include, head and body massages, facials, manicure, pedicure, hot stone treatments etc
- Outstanding cleanliness and hygiene across all areas of the spa
- Following all company Health and Safety guidelines
- Providing spa, beauty and massage treatments in accordance with Sense Spa standards
6
Experience For Casual Spa Therapist Resume
- Training in innovative and unique water treatments
- Providing services in accordance with approved sequence of service and established brand standards of Hyatt International
- Being familiar and knowledgeable in the products used with the ability to recommend products to clients
- Having thorough knowledge of how to carry out specific treatments in a sophisticated environment
- Outgoing, friendly, attentive, well-groomed
- Willing to provide treatments for male and female guests
7
Experience For Female Spa Therapist Resume
- Assist guests regarding hotel facilities in an informative and helpful way, including handling guest complaints
- Perform monthly cleaning according to cleaning plan
- Follow all cleaning and sterilising procedures set by the Head Therapist
- To complete all daily “one vision” checks and complete all cleaning tasks laid down in the cleaning schedules.
- To frequently get the guest feedback during the treatment to ensure that they are enjoying the treatment and have no pain
- Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedure
8
Experience For Spa Therapist Lead-the Arrabelle Resume
- Set up class room: Props, mat spacing, music, lighting
- Performs all treatments to an exceptional standard, as per the ESPA protocols and standards taught in training, whilst tailoring to the clients specific needs
- Provides skincare treatments like facial, waxing , full body waxing and body scrub and specialized exclusively in nail treatment for men & woman
- Assist the Recreation & Spa Manager in meeting and exceeding department sales targets and ensure that sales are recorded accurately
- Accurately process all billing and posting for spa and retail services
- Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly
- Operation: Greeting and interacting with the guests
9
Experience For Male Spa Therapist Resume
- Occasional lifting and carrying up to 20 kg's
- Perform all treatments at an exceptional standard, as per protocols and standards taught in training, whilst tailoring to the client’ specific needs
- Responsible for achieving sales targets as set by the DOSPA
- An integral member of the Spa, the Massage Therapist position performs body treatments according to established Four Seasons protocols
- Conduct appointments according to guest’s comfort and desire. Follow service protocol
- Responsible for performing all beauty therapy treatments, massage, facial and body therapy
- Meal provided during shift
- Sets-up and maintains spa treatment rooms in an immaculate manner; maintains stocks of operating and guest supplies in the work areas
10
Experience For Seasonal Spa Therapist Resume
- Follow up on Engineering Requests
- Assistshis/her supervisor in executing the day to day operational requirements
- Attends and actively participates in all scheduled training sessions
- Attends and actively participates in all scheduled training sessions, daily briefings and meetings
- Responsible for achieving retail sales targets as set by the Spa Director/Spa Supervisor
- To greet clients in a friendly and courteous manner, paying complete attention to his/her needs
List of Typical Skills For a Spa Therapist Resume
1
Skills For Spa Therapist Lead-the Lodge Resume
- Mandatory skills: Manicures, Pedicures, Waxing, Facials, body treatments, and body massages
- Mandatory skills: Manicures, Pedicures, Waxing, Facials, body treatments, body massages
- Participate in on-going trainings and continue to study and improve spa skills
- Interact and communicate effectively with clients , team members, guests, and management team
- Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and service
- Work well within a strong team to provide a safe and enjoyable guest experience
- Other skills: Yoga, Fitness, Meditation, Reiki, would be beneficial
2
Skills For Spa Therapist Male Resume
- Resolving problems using good judgment; follow directions thoroughly; work with minimal supervision
- Excellent personal presentation, very competent in hot waxing,
- Perform thorough consultation with guests prior to their treatment commencing and offer aftercare advice specific to guests needs
- Experienced in working Gelish Brand and Gelish Dip
- Good knowledge of different types of massage, facial treatment, waxing, manicure, pedicure, body treatments
3
Skills For Franchised Spa Therapist Resume
- Previous experience and comfort offering firm pressure massages, in addition to technical facials and precision beauty treatments
- Excellent understanding of client care and five star treatment standards
- To provide a high quality Spa experience in compliance with standards and protocols, respecting appointment times and standard treatment durations
- The ability to set up, utilize, or operate and clean all equipment in the facial rooms including
- Ensure exceptional guest experience from arrival to check out, bookings and upselling retail products
- Previous experience of working in a spa/salon environment is desirable
- To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits and standards at all times
4
Skills For Spa Therapist all Around Resume
- Previous experience within luxury Spa preferable
- To ensure good presentation and tidiness of all areas of the spa
- To demonstrate the ability to work hard even on your own initiative
- Previous experience in luxury spa or high profile salon
- Demonstrate knowledge of current trends in spa industry
- Empathetic, friendly, and able to make people feel beautiful inside and out. Guests are delighted with their spa experience and spa environment
5
Skills For Spa Therapist / Receptionist Resume
- Ervice experience in a 5 star spa
- Recognized beauty therapy/massage qualification with previous experience in a 5 spa environment
- Have at 2 years experience in a 5 Hotel
- Previous experience as a therapist in a luxury environment is preferable
- Well-groomed and excellent presentation
- Spa experience advantageous but not essential
- Knowledge and experience of Elemis and/ or Sundari treatments desirable
6
Skills For Casual Spa Therapist Resume
- Therapist with at least one year experience in a 5-star hotel/resort/spa
- Therapist with at least two years experience in a 5 star hotel/resort/spa
- Experience in the position
- To maintain effective guest relation
- At least two years’ experience in the sector, qualified to NVQ level 3 or equivalent
- Recognized beauty therapy qualification (e.g. NVQ Level 3 BTEC in beauty therapy, CIDESCO etc) along with previous experience in 5 spa environment
- Co-operate with fellow team members and assist in any way
- Experience within a Health and Beauty environment
7
Skills For Female Spa Therapist Resume
- Previous experience as a fully qualified therapist
- Passion to provide exemplary 5 star experience to every guest, every time
- Experience as a Spa Therapist in a similar Hotel
- At least 3years experience in the spa therapy industry as a beauty and massage therapist
- Proven track record in retail sales
- Experience in Thai Massage
- Coordinating the delivery of spa services, including spa, skin care and massages, while also assisting with required with spa reservations and reception desk
- During treatment, sees to it that all necessary details are given sufficient attention, to ensure a comforting and relaxing session for the guest
- Maintaining the cleanliness and hygiene of your allocated treatment room and ensuring the room is adequately stocked with all elements required
8
Skills For Spa Therapist Lead-the Arrabelle Resume
- Being aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates
- Possessing an ITEC Level 3 or equivalent qualification in massage and/or beauty treatments
- Providing a range of five star luxury spa treatments for members, hotel guests and visitors
- Providing a seamless service throughout whole Spa by taking ownership of the spa journey of your guests
- Flexible approach to working hours including evening, weekends & bank holidays
- Maintain current licensure in service area by taking continuing education if needed and renewing license before expiration date, where applicable
9
Skills For Male Spa Therapist Resume
- Operation: Booking treatments, actively up selling and promoting the Spa, treatments, services and retail as well as promotions and discounts
- Operation: To ensure the follow up of engineering and maintenance works required in the Spa by liaising with the engineering department
- To ensure that treatment rooms are presented according to the established protocol; to create a relaxing end tranquil ambience
- To work as part of a team supporting colleagues and helping when required with preparation and room set up and tidy up
- Spa Therapists are also responding to guest needs and recommending suitable products as required
- Assist the SPA Manager and Head Therapist in meeting and exceeding department sales targets and ensure that sales are recorded accurately
10
Skills For Seasonal Spa Therapist Resume
- On-going company Training and Development
- Flexible and adaptable approach to working hours - mostly weekends and some evening shifts
- Verify and check all daily operating checklists and operating forms
- Be available and willing to adjust his/her work schedule according to the needs of the spa
- Operation: To complete the daily checklist when opening and closing the spa
- Operation: Follow opening and closing procedures of Away Spa Reception as per How It’s Done
List of Typical Responsibilities For a Spa Therapist Resume
1
Responsibilities For Spa Therapist Lead-the Lodge Resume
- To utilize specialist skills to provide treatment, fitness, sport and recreation activities for Guests and Staff
- Language: Required to speak, read and write English. Additional language skills is an asset
- Exceptional interpersonal and superior customer service skills with the ability to work autonomously as well as part of a team
- Carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
- Protect the guest experience by moving quietly around the treatment room and in corridors
- Perform thorough consultation with guests prior to their treatment commencing and aftercare advice specific to guests need
- Operate the Spa software system for spa reservations and all other Spa software functions
2
Responsibilities For Spa Therapist Male Resume
- To work with and support other members of the spa team and contribute to a strong team ethic
- Bahasa Malaysia and good level of English
- Deliver the ultimate spa experience to maintain a high level of guest satisfaction
- Experience as a massage therapist
- Performing a variety of spa treatments, including massage, facials, body treatments and combined treatment sets
3
Responsibilities For Franchised Spa Therapist Resume
- Building and maintaining a client base
- Providing treatments and assisting guests
- Attending Trainings and monthly departmental meetings as required
- Follow treatment room opening and closing procedures correctly, reporting any maintenance issues
- Ensure that the room including the massage bed is tastefully setup and decorated before starting treatment
4
Responsibilities For Spa Therapist all Around Resume
- Always be prepared according to agreed brand standards, ensuring all treatment rooms and public areas are prepared for treatments
- Maximize up-selling and retailing opportunities for every guest
- Perform various treatments including but not limited to; massage, facial, body treatments, waxing, manicures and pedicures
- Maintain the highest standard of guest service by following Soul Wellness & Spa protocols and displaying genuine care and attention to detail
- Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues
- Accurately process all billing and posting for spa and retail services: report any overages and shortages to Spa & Recreation Manager
- Accurately process all billing and posting for spa and retail services: report any overages and shortages to Spa Manager
- Update own knowledge of products and treatment brand standards, outside of formal training by Product houses and Spa Supervisor
- Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the spa standards
5
Responsibilities For Spa Therapist / Receptionist Resume
- To maximize the opportunities for retail sales, contributing to departmental profitability and sales targets
- To be fully conversant with the booking system
- To understand and conduct the cashing up procedure
- To be accountable for timekeeping
- To liaise with the Beauty Manager informing her/him of any problems or concerns
- Perform a professional service according to standard with attention to detail and in a prompt timely manner
6
Responsibilities For Casual Spa Therapist Resume
- Assist in promoting spa & body care products to guests and offer full product knowledge of Pevonia, Environ and Voya
- Possess thorough knowledge about all aspect of spa’s operations including telephone usage, guest relations, retail sales, and spa services and facilities
- Perform salon treatments while maintaining the clients comfort at all times
- Provide salon services to include Hair styling, Manicures and Pedicures
- Full and proper use of all Spa equipment as per treatment guidelines and training
- Up-selling spa products where possible
7
Responsibilities For Female Spa Therapist Resume
- Assist with the booking of massage sessions in order to maximize income of the area
- Attends training courses, internal & external which management deems as essential
- To deliver spa services (body treatments, massages, facials, waxing, manicure/pedicure) the company established standards
- Updates own knowledge of products and treatment brand standards, outside of formal training by ESPA and Managers
- Ensures aftercare recommendations are made at the end of every treatment, linking with client concerns
- Be flexible with your schedule, supporting the needs of the department and business
- Provide consistent professional wellness therapies, massage, body and face treatments in accordance with AW Lake, ESPA, LPG machine and in-house training
8
Responsibilities For Spa Therapist Lead-the Arrabelle Resume
- Deliver a variety of spa body treatments, massages, facials and waxing in a safe and comfortable manner
- Application of artificial nails with nail painting designs
- Perform professional massage therapy, body treatments, facials, manicures, pedicures and waxing
- Follow all spa policies and procedures related to spa services, record-keeping, clientele, equipment and environment
- Educate, inform and promote spa services to spa clients and employees. Including spa retail product recommendations to clients
9
Responsibilities For Male Spa Therapist Resume
- Maintain a clean, hygienic and neat work environment at all times; ensure all equipment is in safe working order
- Offer all massage and body services offered by the spa, including pool side services in the summer.
- An inviting and supportive work environment
- Minimize stock wastage by knowing the exact amounts for each regime
- Work various rostered shifts, including late evenings and weekends
- Completion of 500 hours massage training
- Perform services pertaining Massage and Spa services in a manner consistent with Park Club Health & Day Spa’s philosophies – beauty from within
- Responsible for achieving retail sales targets set by the company
10
Responsibilities For Seasonal Spa Therapist Resume
- Ensure confidentiality at all times including data protection, medical details and any information provided in confidence by the client
- To have a complete understanding of the Hilton Amsterdam Airport Schiphol Team Members handbook and adhere to the rules and regulations of the property
- Use up-selling techniques to promote hotel services products and facilities
- Perform massage therapy/facials/body treatments professionally, catering to your client’s needs
- Assist scheduling all massage reservations, changes, confirms and cancel massage reservations
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