Starbucks Supervisor Resume Sample
Megane Bradtke
6461 Wuckert Mission,
New York,
NY
+1 (555) 469 6978
Work Experience
Starbucks Supervisor
11/2015
-
PRESENT
Houston, TX
- Perform other requests and assignments as requested by management
- Reports to Sr. Asst. Food Service Director
- Cashiers when necessary to expedite the processing of guest’s Merchandises the floor for maximum sale of all products
- Reports to Retail Manager
- Completes Starbucks Advance Store Training (AST) Certification
- Exemplifies Barista promise to produce and deliver handcrafted beverages and food, demonstrating Starbucks service standards
- Understands company health and safety best practices while following Starbucks clean, safe and ready standards and procedures
Franchised Starbucks Supervisor
11/2011
-
10/2015
Philadelphia, PA
- Demonstrate a positive role model for Starbucks Service Steps and Magic Selling providing an exceptional customer experience
- Upholds quality standards and actively coaches others to deliver high-quality handcrafted coffee beverages and food products
- Maintains PAR stock levels and follows Starbucks merchandising, signing and product presentation standards
- Coaches to achieve desired barista performance. Identify and use additional resources to measure how your store is delivering the customer experience, following Food Division standards and Best Practices
- Role-model the Customer Service behaviors of Anticipate, Connect, Personalize and Own with customers
- Support a strong working relationship with store management and Starbucks District Manager
- Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and beverage costs are maintained
- To project a pleasant and positive professional image to all contacts at all times
- Manage needs and expectations of guests
Starbucks Location Supervisor
08/2007
-
07/2011
New York, NY
- Up selling and identification of additional revenue opportunities
- Management and organisation and delivery of Starbucks promotions and campaigns
- Maintain and adhere to billing policies and procedures
- Punctual attendance to each shift
- Maintain positive teamwork at all times
- Accurate and timely delivery of orders to guests
- Arrange meal breaks for team members sensibly
- Coach existing team members
- Conduct daily briefings
Education
University of Mount Union
2001 - 2006
Bachelor's Degree in Management
Professional Skills
- Has planning and organizational skills.
- Food and Beverage "front of the house" experience with demonstrated leadership
- Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
- Previous cash handeling experience required
- Three years of previous restaurant/hospitality and previous shift supervisory experience is required
- Frequent lifting and carrying up to 25 lbs
- Responsible for interviewing and recruiting staff
How to write Starbucks Supervisor Resume
Starbucks Supervisor role is responsible for security, recruiting, training, credit, events, health, inventory, acting, interviewing, cash.
To write great resume for starbucks supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Starbucks Supervisor Resume
The section contact information is important in your starbucks supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Starbucks Supervisor Resume
The section work experience is an essential part of your starbucks supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous starbucks supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular starbucks supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Starbucks Supervisor resume experience can include:
- Maintain and update food & beverage lists when generating promotions and seasonal specials
- Direct daily activities according to playbook
- Train/mentor other food service workers according to Starbucks standards
- Creates an environment where partners feel comfortable expressing diverse opinions and ideas
- Executes consistently on all store operating standards
- Understands the importance of meeting store financial targets and individual impact on sales, revenue, cost/expenses; is fiscally responsible
Education on a Starbucks Supervisor Resume
Make sure to make education a priority on your starbucks supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your starbucks supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Starbucks Supervisor Resume
When listing skills on your starbucks supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical starbucks supervisor skills:
- Work Closely with Events\Sales Team, Dining Experience Manager and Chef’s for special projects as assigned (Pop-ups, event support etc.)
- Assumes responsibility for effective communication, coordination, and working relationships between associates and management
- Good knowledge of Restaurant
- Assists other sales associates to maximize sales and customer service through coaching, counseling and mentoring
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching
- Work a flexible schedule, including nights, holidays and weekends
List of Typical Skills For a Starbucks Supervisor Resume
1
Skills For Macy s Starbucks Supervisor Resume
- Maintain communication with staff (including the central office staff, e-mail, phone calls, etc)
- Follows and promotes customer service and cash handling policies and procedures
- Work a variety of shifts including as early as 5am, weekends and holidays
- Follow outlet policies, procedures, merchandising and service standards
- Work a flexible schedule, including early mornings, nights, holidays and weekends
- Involves close vision, color vision, depth perception, and focus adjustment.
- Lift, pull, and push a moderate weight (about 25 pounds)
- Proficient with computer programs & systems
- Write schedules and lead large teams
2
Skills For Franchised Starbucks Supervisor Resume
- CA and IL Applicants: A Food Handler's certificate is required for all food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment.
- Perform cash handling and cash management procedures, such as cashier audits, safe audits, preparing deposits, prepare change orders, credit card and gift card settlements
- Knowledge of restaurant and routine maintenance needs
- Work well in stressful and high pressure situations
- Observe, teach, and correct staff’s service
3
Skills For Starbucks Closing Supervisor Resume
- O Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
- Adheres to Starbucks standards and trains other associates as needed
- Recognizes and embraces Starbucks’ commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices
- Utilizes operational tools to achieve operational excellence during the shift
- Operates cash register and voids transactions as needed while following all company cash handling policies and procedures, and maintains proper security of cash at all times
4
Skills For Starbucks Location Supervisor Resume
- Coaches shift team to understand customer satisfaction measures, and how they contribute to overall store success to understand customer satisfaction
- Measures, and how they contribute to overall store success
- Observes interactions between partners and customers and reinforces positive actions
- Works collaboratively with team and motivates partners to meet goals
- Work on feet for long periods of time. Able to lift up to 25 lbx
- Timely and consistent communication with management
5
Skills For Starbucks Supervisor Resume
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assists with training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift
- Telephone standards to be adhered to at all times
- Be able to prepare requested reports
- Have presences in guest areas outside of the F&B area and spend time with guest in quiet periods
6
Skills For Macy s Starbucks Supervisor Resume
- Knowledge of health and safety procedures and SOP’s
- Adherence to Starbucks standards and procedures
- Starbucks certification required
- Meets required dress code
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs
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