Strategic Account Manager Resume Sample
Charlie Grady
9221 Marie Isle,
Philadelphia,
PA
+1 (555) 229 3344
Work Experience
Strategic Account Manager
12/2016
-
PRESENT
New York, NY
- Ownership. Drive sales and own your business
- Creativity. Never hear again, “this is how we’ve always done it.”
- Responsibility. Help grow the footwear business
- Challenges. We are a high growth, high energy company
- Develop and implement short and long-term sales strategies that deliver increased market share and profitability
- Champion and build on Avery Dennison’s differentiation with the customers he or she supports
- Enhance and build on Avery Dennison’s leading brand image by aligning the MG-NA organization behind the customer experience
- Deliver exceptional customer experiences, building deep, trusting relationships with senior leaders and all key contacts and influencers with his or her customers
- Partner with product management, finance and other functional teams to deliver on organizational/territory objectives, joint customer engagement strategies and annual operating plans within a defined budget
Strategic Account Manager
10/2011
-
08/2016
Dallas, TX
- Understand and communicate customer and end user needs/wants to the internal organization
- Provide product recommendations, quotes, samples, technical support, pricing and service information on demand
- Navigate complex problems and structures to determine the best solutions for customer needs
- Able to lead and take a “hands on” approach in critical customer negotiations and major contract renewals
- Proven track record of exceptional performance, high productivity and meeting deadlines Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best search sales experiences in the world
- Clearly understand and communicates the company’s value proposition
- Progressively successful contract or capital goods selling experience, preferably including 3 years’ experience in strategic sales planning with large, national accounts within the contract furniture industry
- Research, gather, analyze, maintain and disseminate information about the accounts; develop exceptional knowledge of the customer and competitors and be well versed in the customer’s problems, KBIs, goals, needs, and issues – including the biases and concerns of individual decision makers and key influencers
- Systematically build relationships with members of the customer’s power base in an effort to achieve strategic ally status, and within ANSYS (BUs, Marketing, Support, Finance and Legal) to garner support; be the customer advocate inside ANSYS and ensure that the customer receives the appropriate amount of management attention and added value whenever possible
Education
Kaplan University - Council Bluffs Campus
2006 - 2011
Bachelor's Degree in Business
Professional Skills
- Excellent oral and written communication skills - strong interpersonal skills
- Strong negotiation skills, excellent people skills, able to handle difficult situations
- Strong planning, financial, and analytical skills and proven ability to apply these with deft business acumen to complex situations with competing priorities
- High level negotiation skills and excellent verbal, written, presentation and effective listening skills is vital for your success
- Strong analytical skills and experience required, including experience with Nielsen and/or IRI
- Proven strong attention to detail and excellent problem solving skills
- Strong verbal and written communication skills, presentation skills
How to write Strategic Account Manager Resume
Strategic Account Manager role is responsible for presentation, customer, business, negotiation, interpersonal, strategic, selling, analytical, leadership, organizational.
To write great resume for strategic account manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Strategic Account Manager Resume
The section contact information is important in your strategic account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Strategic Account Manager Resume
The section work experience is an essential part of your strategic account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous strategic account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular strategic account manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Strategic Account Manager resume experience can include:
- Proven record of strong negotiation and problem solving skills, i.e. proof of past sales achievements including percentages of quota attainment
- Excellent organizational, prioritization, time management skills and an unwavering commitment to integrity and professionalism
- Demonstrate excellent communication skills – writing, presentations, interpersonal and negotiation
- Strong business acumen and excellent problem solving skills
- Positive attitude with exceptional people skills – the ability to communicate effectively and work cooperatively with internal staff and external clients
- Excellent negotiation skills and proven ability to close large deals with executive-level buyers
Education on a Strategic Account Manager Resume
Make sure to make education a priority on your strategic account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your strategic account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Strategic Account Manager Resume
When listing skills on your strategic account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical strategic account manager skills:
- Self-motivated, organizational skills, planning skills, communications skills, (oral & written) presentation skills
- Demonstrated skills and proven success in presentation, strategic thinking, problem-solving, negotiation and closing skills
- Excellent writing skills for proposal development and strong presentation/public speaking skills
- Sales Effectiveness: Effectively uses a variety of selling skills, resources, and methods to drive territory business results
- Superior communication skills and demonstrated ability to work effectively in a matrix environment with multiple stakeholders
- Effectively communicate, both orally and in writing along with strong presentation development and delivery skills
List of Typical Experience For a Strategic Account Manager Resume
1
Experience For Strategic Account Manager Resume
- Sales experience: 7+ Years B2B “Challenger Sales” competitive sales experience, Value Add & Deep Dive Selling Experience, Medical Device or Medical Sales
- Communicating effectively across all functions within the business, supporting business requirements where required
- 4) High level of prospecting skills, including proactively identifying and anticipating customer requirements, expectations, and needs
- 5) Highly polished communication skills - speaking, writing, presenting and negotiating
- Effectively manage key accounts with focus on providing technical sales support and saturating business potential within account
- 2) Five (5) or more years of experience in product sales with demonstrated success in managing and selling to national accounts
2
Experience For Strategic Account Manager Resume
- Participates in conferences and educational opportunities for continuing personal development of relevant knowledge, techniques and skills
- Demonstrate good judgment and decision making
- Experience growing a strong pipeline through different LOB
- Proven sales experience
- Providing excellent customer service to all customers showing them the value of utilizing NextGear Capital
3
Experience For Strategic Account Manager Resume
- Experience leading a Sales Team - setting strategic direction and developing and motivating team members
- Digital advertising, media planning, media buying, or account management experience
- Experience developing, planning and executing a sales penetration plan in order to drive Cavium solutions into customer platforms
- Experience developing and executing an account plan, achieving quarterly and annual sales goals
- Analytical experience using tools such as Cognos or similar reporting software
4
Experience For Strategic Account Manager Resume
- Demonstrated basic understanding of PLM, IoT, embedded systems and/or engineering simulation space
- Experience in working with customers in various market segments: security, networking, storage and data center
- Quota carrying software or technology sales and account management experience selling to Enterprise organisations in the South Africa
- Facilitate the consolidation and resale of existing Express Care owner / operators desiring to exit the quick lube industry
- Possess a valid driver’s license in the state of residence and maintain satisfactory driving record
- Experience in selling through and with strategic business partners
- Strong understanding of customer requirements
- Practical sales experience with quota responsibility, market development, account planning, customer engagement, etc
- Leverage strong customer relationships to partner with customer in the pursuit of new opportunities; guide customers in strategic decision-making
5
Experience For Strategic Account Manager Resume
- Experience to working in a dynamic organization and environment
- Experience in the Italian advertising market
- Broad based experience in HBS’ offering portfolio
- Experience working across multiple groups/businesses to manage complex deals with strategic partners
- Experienced in Auto ID Business (Scanning, Printer, Hand Held terminals, RFID, Voice solution …),
6
Experience For Strategic Account Manager Resume
- High levels of achievement against quota and experience selling to the executive & CxO level customer, preferably in the high-tech industry
- Orchestrates additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions
- Regularly meets with client web of influence members to understand client goals and priorities
- Practical sales experience with quota responsibility, market development, account planning, customer engagement, etc
- Demonstrated success selling systems, concepts and solutions at the administrative levels of a healthcare organization
- Strong product knowledge in point-of-sale, woven, printed fabric, heat transfer, and variable data solutions is beneficial
- Extensive capital medical equipment experience preferable
7
Experience For Strategic Account Manager Resume
- Coordinating all billing and accounting requirements relative to the Client, and in conjunction with ABM’s standards
- Monitoring and reporting on contract key performance indicators and provide an early warning of non-compliance
- Prospecting and maintaining designated existing accounts
- Ensuring that all standardization programs have been set and are being utilized
- Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance
- Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness
- Ensuring that all contract terms and requirements are being upheld by both the Client and ABM
- Following up and insuring problems and/or issues are resolved via work order management and within the contract SLA
8
Experience For Strategic Account Manager Resume
- Gathering market intelligence, competitor information and supporting sales initiatives
- Communicating with Key Client Management
- Willing to travel as per business requirements
- Managing communications between clients and internal teams
- Outstanding governance knowledge of ABPI and GSK codes and qualified to ABPI level
- Including proactive follow up for future needs
- Works with Group President in identifying problem accounts and developing appropriate strategies for managing and selling the account
- Manage key customer issues while maintaining profitability and generating new business from existing accounts
9
Experience For Strategic Account Manager Resume
- Review/negotiate pricing and terms, adhering to defined limits regarding margins, exposure and liability, and to maximize company profits
- Provides ongoing revenue forecasting including
- Capable of analyzing customer needs and creating action plans with a strategic roadmap to meet client expectations
- Actively help tell the Eventbrite story through thought leadership contributions, including case studies, client success stories, and other marketing materials
- Responsible for analyzing referral trends in the pertinent ATI regions and developing daily call plans based on this information
- Strategic vision, thinking and planning
- Develop an understanding of competitive landscape and pricing
10
Experience For Strategic Account Manager Resume
- Strategically identifying and closing new major fleet customers in Australia
- Identify opportunities to revise client pricing structures with a view to maximising revenue and gross profit
- Navigates highly matrixed organizations to identify opportunities and understand their purchasing and decision making processes
- Creative, self-disciplined and capable of identifying and completing critical tasks independently with high sense of urgency
- Upsell customers onto new Sizmek products - for example customers using DSP can be also using dynamic creative solutions
- Successfully lead a global cross functional Henkel team for selected key Automotive accounts resulting in year-on-year growth in sales and profitability
List of Typical Skills For a Strategic Account Manager Resume
1
Skills For Strategic Account Manager Resume
- Excellent communication skills to effectively engage with members across all departments and business roles
- Good judgment; showing strong business acumen, decision quality, intellectual horsepower, perspective, and problem-solving skills
- Good decision making ability, excellent negotiation and closing skills
- Demonstrated good planning, project management, and organizational skills
- Strong leadership skills, with previous experience of successfully leading teams of managers
- Desire to build on technical skills and growing business skills, including developing and executing strategic plans for growth
- Strong organizational skills in order to manage time, prioritize, follow through, and accomplish results
2
Skills For Strategic Account Manager Resume
- Demonstrate professional sales ability through the use of highly developed sales techniques and effective presentation skills
- Excellent business operations skills (process improvement, business analysis, financial/invoicing experience, etc.)
- Demonstrated experience managing performance and the effective resolution of conflicts to create strong partnerships
- Strong negotiation skills with ability to adapt to adjusted client priorities
- Excellent customer service skills, including problem solving and handling customer complaints within lines of authority and manage process to resolution
3
Skills For Strategic Account Manager Resume
- Possess demonstrated decision making, problem solving, and negotiating skills
- Strong in analytical thinking and influencing skills
- Confidence, gravitas and strong influencing and relationship-building skills
- Demonstrated experience and success with solution selling process, and strong team selling approach
- Strong negotiating skills that allow for value-based negotiations at the senior level
- Proven track record of strategic thinking, judgment and persuasion / negotiation skills
- Proven sales experience; at least 3-5 years of experience selling to the investment bank community
- Demonstrated ability to collaborate and influence in a matrixed marketing environment and to work effectively with sales, sales management and customers
4
Skills For Strategic Account Manager Resume
- Demonstrate selling and relationship skills
- Excellent customer needs assessment, solution selling and expert negotiation skills
- Excellent market analysis and strategic thinking skills
- Strong strategic account management and revenue generating skills
- Proven experience of professional selling and account management experience
5
Skills For Strategic Account Manager Resume
- Excellent listening and presentation skillsAbility to travel overnight up to 60%
- Excellent interpersonal, written and verbal communication, reading, and customer service skills
- Strong negotiation and closing skills - Ability to manage large complex opportunities and Customer engagements
- Strong interpersonal and relationship skills, with an emphasis on building consensuses both internally and within customer stakeholder groups
- Strong Commercial skills, including ability to translate customer business requirements into definable actions
6
Skills For Strategic Account Manager Resume
- Excellent communication skills- persuasive and capable of influencing senior stakeholders both internally and externally
- Strong business acumen and negotiation skills a requirement, as is the ability to adapt well within rapidly changing work and industry environments
- Excellent relationship building skills which can translate into significant lateral relationships at employer. Ability to influence others
- Interpersonal skills: focuses highly on long-term relationship building and excellent service to customers
- Effective negotiations skills and the ability to overcome objections
- Excellent verbal, written, organization and interpersonal communication skills
7
Skills For Strategic Account Manager Resume
- Clearly demonstrated strategic account management and business development skills
- Strong communication skills to interact with colleagues from different functions / regions
- Excellent communication skills in English is required, Mandarin is preferable but not essential
- Effectively communicate equipment and product needs with Airgas Priority Nitrogen
- Relate to and engage with various levels within a client’s organization and have strong networking skills
- Excellent interpersonal, negotiation and communication skills and a passion for relationships
- Negotiation and effective presentation skills are critical
8
Skills For Strategic Account Manager Resume
- Able to demonstrate credibility, and integrity to effectively command the respect and trust of key individuals within customer organization and across CHR
- Strong leadership skills in order to motivate, develop, empower, and energize others while working in a collaborative and cross-functional team environment
- Demonstrated negotiation and sales skills
- Strong analytical skills to run profitability analysis
- Proven well developed selling, planning and preparation skills
- Outlook Email experience and etiquette along with sound keyboarding skills for a fast paced environment
9
Skills For Strategic Account Manager Resume
- Strong communication skills (verbal & written) in English. French and additional languages are an asset
- Proactive attitude with excellent project management and organizational skills
- Proactive attitude with excellent project management, organizational, and analytical skills
- + Demonstrated ability to clearly and effectively communicate verbally and in writing in the English language
- Presence; ability to lead and manage project teams with a range of experience and skills
- Demonstrated ability to clearly and effectively communicate verbally and in writing in the English language
- Demonstrated customer service and written/verbal communication skills
10
Skills For Strategic Account Manager Resume
- Strong analytical and computer skills, including proficiency in Microsoft Office, Word, Excel, Power Point and Outlook
- Effective leadership, collaboration and delegation to support resources effectively to meet customer needs
- Strong project management skills to impact process improvements
- Excellent skills in project management to handle complex financial deals and develop bespoke solutions
- Excellent computer skills, including Word (templates), Excel (charts, formulas), PowerPoint
- Contribute effectively to the broader SAM team, and the Established Business Unit, as a strong team player
- A proven record of exceptional strategic account management skills
List of Typical Responsibilities For a Strategic Account Manager Resume
1
Responsibilities For Strategic Account Manager Resume
- Strong verbal and written communication skills, ability to effectively communicate across a broad range of technical and non-technical people
- Technical background with excellent interpersonal skills; Engineering or Technology background with customer facing experience
- Experience in creating customer facing presentations and strong customer presentation skills
- Solid presentation skills, with experience in Senior Level engagements
- Able to demonstrate strong negotiation and presentation skills
- Proven sales experience or relevant industry or product experience. Work experience in the professional sales. environment desirable
2
Responsibilities For Strategic Account Manager Resume
- Strong cold calling skills (prospecting/door knocking) for mining new clients
- Possess excellent negotiation, creative problem solving, relationship building and strategic-thinking skills
- Highly developed and effective business acumen including some accounting and financial skills
- Proven ability to write effective executive communications, experience in delivering compelling presentations to executives and large audiences
- Ideally from within the Sporting Goods industry with strong experience and understanding of the pure player business
- Excellent networking, communication, organizational, negotiation, closing, and persuasion skills
- Effective presentation skills utilizing a variety of tools including PowerPoint
- Strong forecasting and pipeline management skills
3
Responsibilities For Strategic Account Manager Resume
- With relevant experience in Oncology with solid sales results and proven track record of successfully managing key accounts
- Excellent skills using SalesForce.com to manage Leads and Opportunities
- Strong communication skills (listening, written and verbal)
- Excellent written and verbal communication skills across multiple audiences including top management, public groups and distribution sales managers
- Strong communication + presentation skills
- Solid organizational, negotiation, presentation, and time management skills
- Proven communication, negotiation and presentation skills (verbal and written)
- Strong communications skills – oral, written and presentation
- Excellent presentation and consultative skills
4
Responsibilities For Strategic Account Manager Resume
- Highly motivated, self driven, result-oriented, strategic, logical and methodical thinker. - Excellent communication skills, both oral and written
- Proven cross functional leadership skills to lead a strategic plan involving local, regional and national stakeholders
- A strategic outlook and critical thinking are essential along with strong clinical, financial, analytical and negotiation skills
- Strong history of customer interaction and presentation skills
- Strong and quick assessment skills with ability to critically think in the moment and add value
- Strong customer relationship skills and ability to sell at the top
5
Responsibilities For Strategic Account Manager Resume
- Excellent communication skills – ability to engage with all levels, both internally and externally
- PowerPoint presentation skills and the ability to deliver strong presentations to groups (1:1 and groups)
- Good computer skills and proficient in Microsoft applications
- Proactive attitude with excellent project and organizational skills
- Strong written and verbal communication skills (in both Italian and English)
- Excellent written, oral, and presentation German skills to professionally represent Company in at least one official language in the country, preferably two
- Excellent communications skills with both internal personnel and external customers
- Excellent communications skills with both internal and external customers
6
Responsibilities For Strategic Account Manager Resume
- Proven executive (CX0) relationship building skills in a pharmaceutical or biotechnology environment
- Excellent excel and VB skills
- Outstanding impactful communication skills both externally and internally
- Outstanding strategic business management skills at Devolution, National and Regional footprint level in
- Leadership skills, including influencing, directing, leading and motivating a team are essential
- Proven experience developing and pitching complex digital advertising proposals
7
Responsibilities For Strategic Account Manager Resume
- Experience with customer needs analysis and customer value based selling, with experience selling solutions and closing large complex sales
- Experience in managing key commercial relationships and selling strategic business solutions, maintaining strong governance and sales discipline
- Proven Experience in Selling Enterprise marketing disciplines; cross-channel marketing, agency proposition development, omni channel and cloud
- Experience of market access and marketing work e.g. experience in localizing campaigns and other material as required, including management of local agencies
- Effective skill in establishing working relationships at varying levels within an organization
- Effectively identifying and communicating value (tangible and intangible) of ATS services to assigned customers' decision makers and executives
- Demonstrable Solution selling skills in an IT/ Computer/ Software enterprise environment. Understanding of the Internet of Things
8
Responsibilities For Strategic Account Manager Resume
- Proven experience in developing customer / account business plans and growing new business
- Experienced commercial sales expert with proven track record in leading and executing high revenue contract and strategic partnerships
- Demonstrate experience of leading virtual teams and orchestrating resource for maximum effect
- Strategic thinking and consulting skillset
- Strong program and project management experience (working within matrix reporting structures would be advantageous)
- Exceptional sales, negotiating and closing skills
- Proven sales experience including strategic selling and negotiation across a wide portfolio of products and service
9
Responsibilities For Strategic Account Manager Resume
- A strong self starter with a demonstrated ability in driving customer retention and fostering meaningful client engagements
- Accurately forecast and effectively manage trade spend budgets to achieve sales target without overspending
- Stellar client facing presentation skills
- Close sales utilizing an effective C-suite skill set with a focus on financial TCO approach
- Strategic thinking skills combined with sound execution
- Solid experience in handling complex projects with fluidity and exactness
- Propose the comprehensive proposal for the software licensing system and effectively close the large deals
- Proven experience in working with all levels of the organization, internally and externally
10
Responsibilities For Strategic Account Manager Resume
- Work effectively with peers and colleagues in Sales & Marketing, Product Management and Strategy, and R&D
- Effectively diagnose opportunities for each dealership, while determining the investment and ROI for each
- Interpersonal, writing, presentation, and communications skills
- Proven experience in digital advertising or an analytics role
- Exceptional sales and negotiation skills, including the ability to deliver detailed, professional sales proposals
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