Student Support Resume Sample

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Work Experience


Student Support Specialist
10/2016 - PRESENT
Detroit, MI
  • Functional knowledge of community, secondary, and post-secondary institutions and systems
  • Knowledge of spreadsheets, database, social media and presentation applications
  • Knowledge of Google Docs or similar software to create, track, and store documents
  • ) of progressively responsible professional experience with responsibilities for student enrollment services, student affairs, business services and/or customer services; or equivalent education/training or experience
  • Maintains confidentiality on all matters as required by state/federal law and Madison College policy
  • Skilled in dealing courteously, tactfully and with extreme attention to detail while dealing with high volumes of students and the public
  • Knowledge of and the ability to accurately and consistently apply college and department policies and procedures. Includes extensive knowledge of the college website, student center and other resources
  • Demonstrated skill handling escalated situations and distressed individuals, while handling sensitive issues with confidentiality
  • Be flexible and adapt to a fast-paced office with a commitment to professional development
Student Support Administration Manager
10/2011 - 08/2016
New York, NY
  • Knowledge utilizing software programs used by campus and UH system
  • Knowledge on creating reports and statistical data
  • Knowledge on creating spreadsheets and budget reports
  • Knowledge on creating statistical graphs
  • Familiarity with tracking student progress
  • Knowledge on budgets
  • Knowledge on the UH hiring process
  • Track expenditures
Instructional & Student Support
05/2005 - 09/2011
New York, NY
  • Dynamic communication skills (writing, listening, speaking and non-verbal): Skill in dealing courteously and tactfully with high volume of students and the public and the ability to maintain a calm and positive attitude during these high peaks
  • Initiate work, work independently or with limited supervision, problem solve and make decisions with limited direction
  • Operate basic office machines including, but not limited to the following
  • A. Networked personal computers
  • Knowledge of the institution’s interpretation of FERPA rules for the release of student information to faculty, parents and other student’s confidentiality and any other applicable guidelines
  • Type/keyboard at 50 words per minute
  • Experience in providing direct services to communities in West O’ahu

Education


Harvard University
1999 - 2004
School's Degree in Education

Professional Skills


  • Experience in using organizational skills, attention to detail, multitasking, and problem solving skills
  • Professional communication skills (i.e. writing, editing, interpersonal skills, telephone etiquette) required
  • Demonstrated knowledge with excellent written and oral communication skills
  • Experience in using organizational skills, multitasking; and problem solving
  • Experience in using organizational, attention to detail, teamwork, multitasking, and problem solving skills
  • Experience in work that requires organizational skills, attention to detail, teamwork, multitasking, and problem solving
  • Articulate, polished, and professional demeanor with strong work ethic, self-confidence, initiative, and leadership skills

How to write Student Support Resume

Student Support role is responsible for development, education, computer, interpersonal, administrative, organizational, software, training, learning, leadership.
To write great resume for student support job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Student Support Resume

The section contact information is important in your student support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Student Support Resume

The section work experience is an essential part of your student support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous student support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular student support position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Student Support resume experience can include:

  • Strong organizational and analytical skills including experience working with support staff, faculty, and/or administrators
  • Skills and experience in writing, editing, and proofing
  • Proven ability to effectively speak to large groups, and the ability to plan, schedule and conduct recruitment activities
  • Proven ability to communicate effectively with community members, education professionals and students, especially from Hawai‘i Island
  • Learn the specific techniques needed to operate effectively with students
  • Demonstrated ability to deal effectively with members of the public, students, staff, faculty, and administrators

Education on a Student Support Resume

Make sure to make education a priority on your student support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your student support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Student Support Resume

When listing skills on your student support resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical student support skills:

  • Evidence of effective verbal and written communication. Skill in prioritizing work and activities
  • Have effective interpersonal skills including the ability to collaborate successfully with faculty, staff, and students
  • Evidence of professional public speaking and written communication skills
  • Demonstrated effectiveness in managing multiple priorities and programs within a highly complex and fast-paced organization
  • Excellent interpersonal and intercultural skills necessary for communication via phone, email and in person
  • Have strong written, oral and communication skills

List of Typical Experience For a Student Support Resume

1

Experience For Student Support Specialist Resume

  • Demonstrated potential to adapt and apply cultural competency skills to respond to the unique learning styles and learning needs of Hawaii's resident students
  • Demonstrated ability to understand oral and written documentation, written reports and procedures, and communicates effectively in a variety of situations
  • Demonstrated ability to work effectively with diverse students, faculty, staff and community
  • Demonstrated ability to effectively organize and progressively carry out multiple tasks
  • Passion, energy and strong interpersonal skills and ability to communicate well, learn fast and multi-task
  • Very good Polish and English language skills
  • Excellent verbal and written communication skills and the ability to communicate in a courteous, tactful and concise manner
  • Computer skills including creating PDF files and other presentation and reporting programs
2

Experience For Instructional & Student Support Resume

  • Demonstrated experience in recruiting, retaining and supervising volunteers
  • Experience in financial aid counseling and/or experience in higher education student services, counseling, or admissions
  • Prior experience in client interaction, managing cross functional teams and project management
  • One year of demonstrated experience in a managerial, coordinative/supervisory position
  • Demonstrated experience with spreadsheets, database, social media and presentation applications
  • Demonstrated ability to establish priorities and see tasks to completion
  • Experience in Hawaiian and/or Pacific-Island Studies as shown through college transcripts, or through evidenced practice
3

Experience For Student Support Administration Manager Resume

  • Skills in assisting students, faculty, staff and the general public in navigating wireless, myUVU, canvas, UVU website, email and software downloads
  • Skills in working in a customer service, team-oriented, and collaborative environment
  • Experience with developing, managing and reconciling program budgets
  • Experience working in a higher education academic setting, preferably in academic advising
  • Experience using UHM's data system including STAR and Banner
  • Experience working in a setting with diverse children, families, and staff
4

Experience For Temporary Student Support Resume

  • Experience working in a program with a training component
  • Some experience working with longitudinal student tracking data
  • Experience working with and training peer mentors or student workers
  • Experience working in a self-support environment
  • Experience in working with students, faculty, and administrators in both lower and higher education
  • Two (2) years of progressively responsible professional experience in student and/or conference housing, or related service field
  • At least one (1) year experience providing student support services to at-risk adult learners in an educational program at an institution of higher education
  • Experience using technology in the classroom
5

Experience For Student Support Manager Resume

  • Experience with working with multiple language learners
  • Experience using a computerized financial aid information system or on-line student information system
  • Experience using Banner, STAR and SARS-GRID to manage information
  • Experience working with programs that enhance the recruitment, retention, and graduation of undergraduate students
  • Experience with web-editing programs such as Dreamweaver
  • Experience teaching young children in an accredited program
  • Experience with team teaching
  • Experience in working with International students
6

Experience For Project & Student Support Coordinator Resume

  • Experience in conference, student housing, hospitality, or related service field
  • Experience in advising college students in co-curricular programs, activities and/or services
  • Demonstrated ability to establish positive working relationships in a multi-cultural environment
  • Demonstrated success in obtaining supplementary program resources from public and private sources
  • Experience advising students interested in social work
  • Experience working with Native Hawaiian students
  • Experience working with first-year, low-income, non-traditional, and first-generation students
  • Experience working with student information and financial management systems
7

Experience For Kashi Student Support Resume

  • Experience in working with students, faculty, and administrators in both secondary and post-secondary education
  • Experience and knowledge of UHM’s student information system (Banner)
  • Experience with the Student Exchange Visitor Information System (SEVIS)
  • Experience with study abroad and exchange programs
  • Experience with Photoshop or related computer applications
  • Experience with responsibilities for the coordination of recruitment and retention programs in higher education
  • Two years experience in admissions or related area providing educational services, counseling or other assistance to students and student groups
  • Experience working collaboratively on teaching teams
8

Experience For Shopper Marketing Temporary Student Support Resume

  • Experience supervising and mentoring interns and practicum students
  • Experience working in a NAEYC accredited program
  • Experience advising undergraduate students interested in public health and health professions
  • Experience in curriculum design
  • Experience in internet communications and office computer software, eg Micorsoft Office, Word, Power Point, and Excel
9

Experience For KPE Senior Student Support Representative Resume

  • Experience with Microsoft Windows applications
  • Professional work experience in an academic/university environment
  • Experience with email and basic spreadsheet software
  • Supervisory experience at a professional level
  • Demonstrated ability to problem solve in a timely and resolution focused manner
  • Knowledge and experience of the Banner and STAR student information systems
  • Demonstrated familiarity with general education community college programs
  • Working knowledge of the entry process for first-year students including admissions, financial aid, and assessment
10

Experience For Seasonal Student Support Manufacturing Resume

  • Working knowledge of community college mission, admission policies and procedures, financial aid process, academic programs, and support services
  • Developing partnerships and open communication through Family Nights, Open Houses, Community Service events, and Family-Teacher conferences
  • Knowledge of Federal, State and City regulations including, but not limited to, Americans with Disabilities Act, Civil Rights, FERPA, Fair Housing Acts, etc
  • Possesses working knowledge and understanding of the economically challenged and underprepared student
  • Knowledge and understanding of the social learning theory
  • Knowledge of Federal, State, and City regulations including, but not limited to, Americans with Disabilities Act, Civil Rights, FERPA, Fair Housing Acts, etc
  • Be flexible and adaptive in a fast-paced, challenging, and changing environment

List of Typical Skills For a Student Support Resume

1

Skills For Student Support Specialist Resume

  • Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations
  • Programming skills: Matlab, Visual Basic
  • Experience developing and maintaining effective working relationships
  • Demonstrated experience managing multiple projects and being a self-starter
  • Experience in prioritizing work and activities
  • Provides support services to faculty in the areas of career exploration, labor market information, job skills, job development, and job placement
2

Skills For Instructional & Student Support Resume

  • Demonstrated ability to establish and maintain effective working relationships with students, faculty, staff, and senior level university administrators
  • Understanding of Response to Intervention (RtI) programs and experience implementing RtI programs in schools
  • Managing a high-volume reception area while providing excellent customer service to both callers and visitors to the Undergraduate Programs Office
  • Participating in workshops, webinars and presentations related to advising and skill development
  • Experience working with recruiting software (e.g., PeopleSoft, Salesforce, Talisma)
  • Experience in writing and editing for publication
3

Skills For Student Support Administration Manager Resume

  • Experience creating queries and applications using MyReports
  • Experience developing a recruitment plan and implementing recruitment strategies
  • Experience identifying target populations and organizing events, workshops, and campus tours for prospective students
  • Experience maintaining student contact list for recruitment, advising, or retention purposes
  • Skilled in team-building and developing collaborative partnerships
  • Assists in academic and program advising using culturally relevant approaches with students as they navigate the college experience
  • A. consulting with students as they navigate the college experience, especially the rigors of on-line instruction and collegiate level writing
4

Skills For Temporary Student Support Resume

  • Participation in workshops, webinars and presentations related to advising and skill development
  • Exercise good judgment in decision making
  • Opportunity to get valuable experience during studies,
  • Experience in federal regulations pertaining to international student
  • Experience with ASU software including PeopleSoft, eAdvisor, dashboards and DARS
  • Experience with Microsoft Office Suite and working in a computer database system (i.e., Sunapis or SEVIS)
  • Experience presenting to small and large groups of students
  • Experience working with non-traditional students and minority populations, as well as with international students
5

Skills For Student Support Manager Resume

  • Develop appropriate media formats depending on target audience, location and cost- effectiveness
  • Demonstrates positives methods of guidance and problem-solving techniques to encourage self-control, self-direction, self-esteem and cooperation in children
  • Commitment to continuous improvement of the customer’s experience
  • Demonstrated ability to work well with others, build relationships across teams, and manage multiple stakeholders
  • Work closely with Assistant Director for Recruitment on projects and priorities related to recruitment and outreach strategies
  • Knowledge of one stop centers and successful experience in working in a team setting
  • Able to work independently, able to organize, set priorities and make decisions under pressure
  • Responsible to promote and implement strong residential community among staff and residents
  • Assist in new student transition to residence hall and college experience
6

Skills For Project & Student Support Coordinator Resume

  • Working knowledge of programs similar to and including Microsoft -Publisher and Photoshop Working knowledge of computer graphics and design
  • Providing general assistance and information to students and other undergraduate program visitors through resource referrals and advising materials
  • Working for international and stable financial institution,
  • Facilitating the evaluation/accuracy of transfer credits
  • Supporting the organization of Staff events such as Health Days, Family Days ,etc
7

Skills For Kashi Student Support Resume

  • Providing general assistance and information to students and other undergraduate programs visitors through resource referrals and advising materials
  • Advising current and prospective business students regarding academic issues and proposed program of study
  • Communicating with students about special opportunities that match their individual interests and goals
  • Assume a leadership roles in recruiting, hiring, supporting, developing, and evaluating Special Education faculty and staff
  • Frequent bending, reaching, lifting, pushing and pulling up to 50 pounds (5%)
  • Provide front office coverage including overseeing day-to-day operations by providing exceptional customer service
8

Skills For Shopper Marketing Temporary Student Support Resume

  • Responsible for updating and maintaining official records, and implementing administrative policies
  • Assists with supervising, training and coordinating work for student employees and student volunteers
  • Assists director in setting grading policies and reinforcing policies with students and administration when issues arise
  • Assists in managing and directing assigned services, programs, and operations related to the online tutoring and college success services
  • Assist in monitoring and analyzing funding levels of federal, state, and institutional aid programs
  • Design and deliver training to on-campus and off-campus communities in all financial aid areas including providing outreach services
  • Builds rapport with students to gain an understanding of how to program for specific populations; initiates new event ideas relating to student retention
9

Skills For KPE Senior Student Support Representative Resume

  • Provide a service-excellence approach when assisting and providing information to students, the general public and departments
  • Work on multiple tasks simultaneously while providing attention to detail and meeting all prescribed deadlines required
  • Assists Enrollment Services by providing the following in-person services
  • Conducts the preliminary screening of student candidates against curriculum prerequisites and reports evaluation to approving authority for final selection
  • Prepare reports and statistical graphs tracking expenditures of Student Affairs budgets including state and extramural funds
  • Maintain budgetary details for the Student Affairs account including TFSP, RTRF, UH Foundation, and other funding categories
10

Skills For Seasonal Student Support Manufacturing Resume

  • Assists in auditing and final reporting of Graduation and Academic Actions
  • Participate in planning and implementing the residential, summer, and college tour components of the program
  • B. assisting in the design, implementation, and evaluation of online tutoring services to aid students in successful course completion
  • Design and deliver training to Student Services Associates in financial aid areas, including student service areas
  • Collaborate with the college’s community while acting as liaison between Financial Aid Specialists and other college units to address processing issues
  • 11) Assist students who are notified of their academic status and need assistance such as reviewing appeals and academic planning
  • Develop positive working relationships with transfer counseling staff at UH Community Colleges

List of Typical Responsibilities For a Student Support Resume

1

Responsibilities For Student Support Specialist Resume

  • Demonstrated organizational, multi-tasking and prioritizing skills and strong written and verbal communication skills
  • Demonstrate organizational, multi-tasking, and prioritizing skills
  • 10. Demonstrated ability in program development skills, especially in needs assessment, program ideation and evaluation
  • Experience supervising professional and student staff effectively
  • Experience in establishing and maintaining rapport and/or effective working relationships
  • Demonstrated computer skill proficiency including using Microsoft Office
  • Deductive reasoning and problem solving skills with the ability to make supervisory level decisions
  • Provides administrative skills and knowledge to include serving in absence of supervisor, if requested
  • Provides management skills and knowledge to include serving in absence of supervisor
2

Responsibilities For Instructional & Student Support Resume

  • Analyzing, validating, document trades considered not in-line with market conditions and escalate identified breaches of tolerance levels to the management
  • Auditing and validating promotional expenses to ensure accuracy and correct application
  • Experience planning, implementing, and evaluating programs and activities in a higher education setting
  • Knowledge of and/or experience in assisting individuals with developing intercultural awareness, understanding, and competence
  • Experience in problem-solving and critical thinking for decision making
  • Experience providing educational services, counseling or other assistance to community college students, including minorities or disadvantaged groups
  • Assists in advising using culturally relevant approaches with students as they navigate the college experience
  • Experience in consulting and coordinating with collateral parties within multi-layered and complex systems
  • Demonstrated ability in providing educational, career, and personal counseling services to disadvantaged and low-income groups
3

Responsibilities For Student Support Administration Manager Resume

  • Experience in facilitating student support groups and establishing rapport with diverse groups of people
  • Knowledge and experience in the process of granting transfer and advanced standing credits
  • Experience serving on a student support team in an educational setting
  • Experience working in a higher education academic setting
  • Experience advising or teaching MSU students
  • Experience giving oral presentations and speaking publically to groups, especially college students
  • Skilled in team-building and developing collaborative partnerships
  • Work experience requiring attention to detail and interpreting regulations
4

Responsibilities For Temporary Student Support Resume

  • Experience working with Native Hawaiian serving organizations
  • Professional or Educational experience working with and managing office data and storage systems
  • Demonstrated ability to manage managers and manage large teams
  • Strong customer service background in a metrics driven environment
  • 15. Valid driver’s license and access to automobile for recruitment and student enrollment purposes
  • Experience with student information systems in higher education
  • Valid driver’s license and access to automobile for recruitment and student enrollment purposes
5

Responsibilities For Student Support Manager Resume

  • Working closely with Procurement Knowledge Center to ensure all pre-training, scheduling, and coordinating of materials are on track and developed
  • Processing regulatory monitoring tasks and analysing new regulatory developments
  • Performing daily market conformity checks ensuring timely delivery of results according to regulatory requirements and internal policies
  • Supporting sales needs by utilizing customer marketing info to develop presentations, sell sheets, and customer specific information
  • Building e-learning courses and other digital learning assets
6

Responsibilities For Project & Student Support Coordinator Resume

  • Implementing and customizing tools and processes to achieve strategic training
  • Creating plan-o-grams using JDA Space Planning
  • Creating shelf schematics using Apollo Space Planning
  • Creating purchase orders, setting up new vendors and facilitating payments to vendors
  • Analyzing, reporting, and compiling data in order to improve financial results
  • Working with students dealing with complex academic situations, understanding policy and procedures as well as completion of forms and documents
  • Performing registration tasks and/or providing guidance to students on the registration system
7

Responsibilities For Kashi Student Support Resume

  • Processing client inquiries and keeping the KYC and AML documentation up to date
  • Maintaining and supporting further development of databases
  • Assisting the marketing material review process
  • Investigating irregularities in cooperation with colleagues, Front Office, Settlement, Risk Controlling and Finance
  • Providing & analyzing reports (distribution, post-promotion, retail sales, ad views)
  • Consulting with SME’s to build training content
  • Updating and maintaining account-level financial information in Anaplan and SAP
  • Automating / Scripting of manual tasks
8

Responsibilities For Shopper Marketing Temporary Student Support Resume

  • Working with manufacturing locations to identify materials that have write-off risk due to changes in graphics, discontinuations, etc
  • Governing projects on both interdisciplinary level, as well as engagement to project specific financial elements of one sales proposal
  • Ensuring accurate student academic records while performing specialized graduation related tasks in STAR and Banner
  • Oversees all aspects of text conversion production including: scanning, zoning, OCR, editing and formatting
  • Direct the development, publishing and dissemination of marketing materials pertaining to on-campus housing to potential residents
  • Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching and lifting up to 50 pounds
9

Responsibilities For KPE Senior Student Support Representative Resume

  • Assists in establishing and meeting timelines to assist senior personnel in meeting Project report deadlines and commitments
  • Initiates required documents for hiring personnel as well as scoping contract services, ensuring correctness and completeness for review by others
  • Provides pertinent information and assists in preparing and submitting annual reports and other special reports required by funding agencies
  • Manages the tracking and uploading and processing of graduate applications. Supports faculty admission committees
  • Responsible for developing, maintaining, and coordinating new student orientations
  • Interest in working in a food manufacturing environment and learning about food safety
  • Enrolled in one of the following degrees: Food Science, Supply Chain, Engineering, Manufacturing
10

Responsibilities For Seasonal Student Support Manufacturing Resume

  • Assist in developing/writing students' IEP's
  • Process student academic requests, including verifications of enrollment, class standing, academic or disciplinary action, and Bar certification
  • Assists in planning events and planning meetings and post event meetings for evaluation and input to improve initiatives and events
  • Assists in developing and implementing appropriate policies and operational procedures to enroll students in appropriate college courses
  • Develops and maintains database for tracking statistics of undergraduate students including attrition, graduation rate, and post-graduation employment
  • Participates in recruitment, interviewing, selection, training, and other student staff for recruitment, admissions, and student enrollment programs
  • Meet State of Hawaii, Dept. of Human Services licensing/staffing requirements

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