Systems Supervisor Resume Sample
Shad Weimann
5086 Ziemann Dale,
Dallas,
TX
+1 (555) 156 3346
Work Experience
Senior Maintenance Systems Supervisor
11/2017
-
PRESENT
New York, NY
- Two (2) years previous staff supervisory experience
- Ensures the Parks information systems infrastructure is properly maintained and operational during Park Operating Hours
- Work with the IS Manager in order to provide and coordinate on-site and off-site training for existing and new software and hardware
- Provides first level end-user support for all in park and back office users
- Coordinates and escalates support issues as needed to the appropriate local park management, corporate and/or third party support teams
- Continuously monitors and updates AssetWin inventory system, while following change management policies and procedures
- Documenting all end user help desk calls in the Six Flags help desk system ensuring prompt responses to all IS calls and work orders
- Walk the park at least once per shift ensuring all I.S. related equipment is functioning properly and that equipment is well maintained
Systems Supervisor
08/2012
-
07/2017
Los Angeles, CA
- Maintaining technical proficiency in areas deemed necessary to support the on-going and future operating environment
- Communicate, implement and monitor standards of performance for work unit
- Provides training and support on specialized equipment
- Assist in performing equipment and system upgrades, installations and/or modifications to the broadcast facility
- Good oral and written communication skills are required, including the ability to effectively communicate to management technical requirements and descriptions of problems and solutions confronted with in a professional broadcast work environment
- Advanced skills in loading operating systems and replacing failed computer hardware are desirable
- Provide daily work assignments and supervise all assigned Water Treatment Technicians performing various tasks related to potable and non-potable water treatment processes
- Perform work required for the preventive maintenance, condition monitoring, repair, installation and modernization of all water purification and waste water treatment equipment for the Union III compound, including
- Supervise Incidents and response
Engineering Systems Supervisor Grade
08/2005
-
07/2012
Philadelphia, PA
- Monitor, work, and update tickets that come in through the Helpdesk system
- Lead internal and client meetings with thorough documentation and rigorous follow-up
- Monitor, evaluate, and solve potential hardware and software performance issues
- Monitor and report on service delivery metrics and overall performance
- Advocate the use of effectiveness measures in demand analysis for proposed infrastructure changes
- Create standardized procedures for business justification demonstrations in infrastructure change management
- Develop and maintain documentation related to all technology supported by the Systems Team as well as assist with other team's overlapping technologies
Education
Argosy University - Sarasota Campus
2001 - 2005
Bachelor's Degree in Business
Professional Skills
- Possess excellent oral and written communication skills in English
- Meticulous & organized with good problem-solving and trouble-shooting skills
- Skilled in overseeing the efforts of individuals within the department, including hiring, coaching/mentoring, and performance management
- Five years of experience managing MS Windows workstations and providing end-user desktop support
- Two years’ experience implementing and maintaining MS Windows servers and enterprise information systems
- Two years of experience implementing and maintaining Cisco LAN equipment and systems
- Skill in troubleshooting and problem-solving in a complex technical environment
How to write Systems Supervisor Resume
Systems Supervisor role is responsible for software, research, design, manufacturing, reporting, security, database, training, credit, finance.
To write great resume for systems supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Systems Supervisor Resume
The section contact information is important in your systems supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Systems Supervisor Resume
The section work experience is an essential part of your systems supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous systems supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular systems supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Systems Supervisor resume experience can include:
- Current knowledge and experience in operating water treatment systems
- Experience with automated control systems including the operation and maintenance of computer programs
- Able to convey ideas and thoughts in an effective way
- Considerable knowledge, experience, judgment, and ability to resolve problems related to the responsibilities of the department
- Experience as a Design and Release Engineer
- Supervisory experience of hourly personnel
Education on a Systems Supervisor Resume
Make sure to make education a priority on your systems supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your systems supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Systems Supervisor Resume
When listing skills on your systems supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical systems supervisor skills:
- Effectively log, manage and communicate any issues and communicate escalating issues in a timely manner
- Demonstrate and coach staff in the competencies and behaviours essential to effective team work and team leadership
- Superior Written and Communicative Skills
- Effectively involve department staff in the application of quality measurement and improvement tools workplace teams
- Actively monitor systems and their related statistics; effectively troubleshoot system issues or problems as needed
- Centralization of services experience in a healthcare setting
List of Typical Experience For a Systems Supervisor Resume
1
Experience For Enterprise Asset Management Systems Supervisor Resume
- Oversight of the HMIS budget
- Determines design strategy and provides system design in a highly specialized and highly complex area
- Develops work teams, delegates tasks and coordinates unit or departmental information systems projects, budgets and maintenance. Coordinates staff training in proper use, application and security of department computer system. Assists in training all staff in the use of information system. Provides feedback to computer user's questions/concerns
- Makes recommendations for implementation of new systems and technologies based on awareness of current and future directions of the business, industry and associated technologies where appropriate
- Oversee ongoing data operations and analytics processes
- Establish and monitor Service Level Agreements for analytics operations team
- Drive performance improvement initiatives
2
Experience For Engineering Systems Supervisor Grade Resume
- Provide input to development team on needed enhancements/defect fixes
- Work closely with development team on operational handoff process for new analytics features and products
- Inform and engage stakeholders on current state of play of data operations and analytics processes
- Serve as analytics liaison to the business for future business intelligence needs
- Achieve timely completion of containment corrective actions (Performance action notices)Collaborate with Subject Matter Experts and utilize problem solving tools in day-to-day operations to drive issue resolution
- Establish, maintain documentation of processes and train utilizing FCA’s World Class Manufacturing tools
- Perform supervisor-level administrative and operational management for Ambulatory Patient Services Coordinators
- Systems and server technologies
List of Typical Skills For a Systems Supervisor Resume
1
Skills For Enterprise Asset Management Systems Supervisor Resume
- Experience in Database high availability solutions, application deployment and support
- Supervising the activities of professional and technical staff working on the HMIS project
- Understanding of water chemistry and aquatic biological systems
- Understanding of disaster recovery
- Applying business application techniques and automated application solutions to enhance the agency's operations
- Understanding of regulatory requirements regarding water quality and management
2
Skills For Engineering Systems Supervisor Grade Resume
- Intermediate understanding of networking principals and knowledge of Layer 2 switching
- Works with managers, analysts and business applications professionals on analyzing, conducting research and defining business applications
- Project management work in drafting and submitting statements of work and project file creation
- Maintain project files by updating tasks as well as daily tracking of support efforts
- Establish, maintain documentation of processes and train utilizing FCA World Class Manufacturing tools
- Execute projects, providing the necessary diagrams, documentations, reporting and support
- To conduct meeting with stakeholders on project
3
Skills For Information Systems Supervisor Resume
- Comply with Taronga’s Customer Service Charter and suggest initiatives for further improvement to ensure industry leading standards are maintained
- Obtain and maintain a current paid NSW Working with Children Check at own expense
- Advanced understanding of groups, rights, permissions and ability to use administration tools to manage user accounts in Microsoft Active Directory
- Provide insight into developing solutions for infrastructure changes in Systems Team supported technologies
- Provide Advanced technical training to end users and other engineers
- Provide Service Delivery documentation to include PIR and RCA drafting
4
Skills For Control Systems Supervisor Resume
- Collaborate with Subject Matter Experts (SME) and utilize problem solving tools in day-to-day operations to drive issue resolution
- Support the improvement of company-wide quality performance and achievement of quality and business metrics and best-in-class standing
- Mentor and train new hires and existing staff as required in use of Security Information Systems
- Systems engineering principals
- Designs and monitors necessary testing and implementation plans. Troubleshoots operation and user problems
- Manage escalations for data workflow and reporting issues
5
Skills For Business Systems Supervisor Resume
- Oversee periodic trending analysis to identify performance improvement opportunities
- To communicate with stakeholders on system update and change
- Oversee and ensure that operations and maintenance activities associated with all water systems are carried out in accordance with agreed standards and EPA requirements
- Initiate and oversee the implementation of operational procedures and practices that ensure that the systems are operated in the most energy efficient and sustainable manner
- Establish and implement a preventive maintenance program for all equipment to ensure optimal operation of water systems
- Conduct chemical analysis of water systems, interpreting readings and making adjustments, as needed, maintaining accurate logs and records, and monitoring and controlling filtration systems. Ensure the completion of regular water quality testing is in line with EPA requirements, Taronga requirements and all relevant standards and procedures
6
Skills For Water Systems Supervisor Resume
- Comply with and suggest sustainability practices in the workplace to help achieve Taronga’s sustainability targets and reduce environmental impact
- Comply with and report any Work, Health and Safety incidents in line with Taronga’s Work, Health and Safety Charter
- Robust ability to drive results
- Collaborate and negotiate with leaders from RCM, Ambulatory clinics, and hospital departments
- Plumber or Mechanical Fitter trade qualification or tertiary qualifications in Biology/Marine Science/Engineering or related discipline or an equivalent combination of knowledge, skills and experience
- Skilled in system operations as it relates to Life support systems for animals and human contact
- Two (2) years quality related experience
- Completed or willingness to complete Certificate III in Water Operations
7
Skills For Utility Systems Supervisor Resume
- Advanced knowledge of the principles, methods, and techniques used in network and server administration and support
- Be flexible to carry out tasks ‘outside’ of normal roles and responsibilities
- Working knowledge of information systems function. Has wide range of experience in principles and concepts to provide solutions to more complex and diverse information systems issues
- Correctly diagnose problems and determine source of problem (hardware, operating system or software). Solid knowledge of the applications programming development function. Solid ability to gather, organize, and analyze data in the completion of assignments
- Excellent oral and written communication skills. Requires solid ability to communicate highly technical information in a clear and concise manner to both technical and nontechnical personnel
- Network/systems engineering and supervisory experience
- IT support or Systems Administration experience
8
Skills For Senior Maintenance Systems Supervisor Resume
- Experience with Microsoft System Center, Exchange 2010, Active Directory 2008, VMware 4.1
- Experience with product management, account management, and business process management
- Prioritize analytics work and oversee operations team tasks
- 1+ Professional certificate (CompTIA, VCA, MCP/MTA, LPIC(1,2), ect)
- 1+ IT Organizational Management certificate (PMP, Six Sigma, CISM, ITIL, ect)
- Interact with other departments to assure timely resolution to any issues that arise
- Provide detailed reports as per an agreed schedule (or on request), including management and account performance reports Translate department and end user requirements into working instructions or solutions
- Provide documentation and deliver final reporting
9
Skills For Quality Verification Systems Supervisor Resume
- Cross training with other team members to ensure redundancy of IT operations
- Plan and execute assigned project tasks
- Promotes safety performance and serves as an advocate for all safety practices and requirements. Participates in and supports the Company’s Continuous Improvement program and projects
- Maintain an EAM system which integrates with existing information and technology systems including the Company’s geospatial system (ESRI ArcGIS)
- Participates in the strategic oversight of the Company’s Enterprise Asset Management Program Maturity managing tactical, day to day operations of the group to achieve established goals and targets
- Document all non-conformance conditions found, identify and execute opportunities for process improvement
- Represent the ‘Voice of the Customer’ to platform teams
10
Skills For Process Systems Supervisor Resume
- Perform any other assigned tasks deemed necessary by Six Flags management
- Administration of Security Information Systems which include Online Intelligence Systems, MS Track Pro, Security Centre Manager, Security Desk, Vehicle Tracking, Genetec, Hermes and C-Track
- Ensure that viable disaster recovery and back up plans are in place for all Security Information systems
- Certificate in any security systems related field
- Working experience in system management, design and implementation of Security Information Systems such as Tracking, Incident management and Security Reporting Systems including Surveillance Systems
- Detailed Knowledge of Microsoft Excel as Data Analysis and Reporting Package
- Information Security principals
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