Team Trainer Resume Sample
Shanon Morissette
65339 Kilback Gardens,
Boston,
MA
+1 (555) 135 6846
Work Experience
Team Lead, Manufacturing Trainer
11/2016
-
PRESENT
Chicago, IL
- Train and certify students for the Navy’s PPM program using the Training, Qualification, Certification, and Proficiency (TQCP) process for Common Geopositioning Services (CGS) deployed with Distributed Common Ground System – Navy (DCGS-N) Increment 1 and USMC units and equipment
- Update Work Flows, QRG’s and PIP, as needed
- Demonstrate concern for expanding own skill set and knowledge of business
- Routinely interfaces with off-shift leadership on training issues
- Actively works with leadership team to improve the training program
- Address and improves standard work, work instructions, SOPs, etc. as needed
- Serves as a backup resource to both production operation and other team leads
- Leverage through knowledge of customer, systems, and processes to drive timely and accurate execution of price entry
- Partner to improve and sustain field and CSC compliance of processes, practices, and procedures
Team Trainer
10/2013
-
10/2016
Dallas, TX
- Provide support, coaching, and performance management to associates during training and, if needed, after the completion of training
- Have high level knowledge of training practices and policies, and a thorough understanding of systems that support those functions
- Adapt quickly to any changes in the training process
- Understand requirements for each training/class while strictly adhering to TeleTech policies and client requirements
- Understand and improve the key success metrics associated with each training goal
- Deliver consistent high quality customer service
- Respond to all customer (internal/external) requests within the established time frames
- Maintain a positive, respectful, and caring attitude when working with others
Clinical Care Team Assistant Trainer
11/2006
-
08/2013
San Francisco, CA
- Demonstrate skills using word processor and presentation software applications, such as Word, PowerPoint, Pages, and Keynote
- Review classroom agendas, timelines, and content flow as necessary to deliver effective training to students
- Responsible for the overall outcome of new hire classes and client required trainings
- Keep track of training attendance and associate performance in training
- Accountable for employee satisfaction with training
- Schedule, prepare, and deliver training, as well as participate in efforts to constantly look for opportunities to improve associate performance, and improve current process
- Achieve 100% of training completion goals
- Responsible for facilitation of new hire classes, as well as all applicable client trainings
- Prepare, monitor, update, and share training reports
Education
Naropa University
2001 - 2006
School's Degree in Performance
Professional Skills
- Detail oriented and excellent written/oral communication skills
- Audit and monitor 'soft skills' e.g. telephone management of incoming and outgoing calls in line with the call monitoring process
- Experience facilitating training in a classroom environment
- Experience facilitating virtual training, such as Webex
- Deep Spending Account Administration experience or FSA “certification”
- Experience in the Luxury Goods Industry (skincare, fragrances, haircare, cosmetics)
- Deep discipline knowledge in Health and Welfare (BenefitWallet experience not required)
How to write Team Trainer Resume
Team Trainer role is responsible for software, travel, design, reporting, training, health, facilitation, keynote, word, benefits.
To write great resume for team trainer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Team Trainer Resume
The section contact information is important in your team trainer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Team Trainer Resume
The section work experience is an essential part of your team trainer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous team trainer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular team trainer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Team Trainer resume experience can include:
- Coordinate mandatory and core Hospital2Home training for new and existing Hospital2Home personnel, ensuring compliance with the latest policies and procedures
- Take personal responsibility for solving and finding solutions
- Support staff development, including refresher training as required
- Organize and execute basic training for new recruits, and conduct brand, new product training's
- Verify selling techniques (Circle of Service) are upheld: consultations, how to open, close & multiple sell, sampling, etc
- Deliver RA training for cross functional teams to create a better understanding of reimbursement accounts
Education on a Team Trainer Resume
Make sure to make education a priority on your team trainer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your team trainer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Team Trainer Resume
When listing skills on your team trainer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical team trainer skills:
- Effectively works independently and in a virtual team environment with limited daily supervision
- To forward plan to deliver business goals and talent acquisition, and to anticipate and introduce change effectively
- Builds and maintains excellent relationships with both internal clients and co-workers
- Training all new team members
- Training: Interacts as a partner with BenefitWallet Operations to support service center excellence
- Ownership of creating and maintaining RA/CS Team training with collaboration from RA/CS department owners
List of Typical Skills For a Team Trainer Resume
1
Skills For Boxing National Team Athletic Trainer Resume
- Creates, maintains and updates training repository on SharePoint
- Deliver training for Client Services not otherwise covered by the Corporate trainer on systems, products, and processes
- Provides communication regarding product updates and legislative updates
- Anticipates employers’ questions and reactions to new campaigns, portal changes, emails and creates proactive scripting for CSR’s
- Work with RA and Client Services Leaders to create ongoing employer and Client surveys to assess opportunities and put forth new ideas for improvements
- Works with QA to determine areas of opportunity and create training to address
- Prepare daily training reports
- Accept feedback and guidance for improvement from Training Personnel
- Perform classroom and hands on training for care team model workflows, systems, and applications usage
2
Skills For In Team Trainer Resume
- Instruct and support outpatient ambulatory clinics to enhance their understanding of care team workflows
- Assist staff in understanding system functionality
- Work with end users and collaboration with other depts on trouble-shooting issues
- Escalate training issues as appropriate
- Clearly identify issues including the scope of the problem and relative urgency
3
Skills For Team Lead, Manufacturing Trainer Resume
- Answer questions and assist in isolating the root cause of problems
- Participate in testing solutions to ensure problems have been resolved
- Collaboratively identifies strategic formal and informal developmental opportunities and is responsible for deployment of the resulting efforts
- Builds productive internal/external working relationships; viewed by others as a “role model”
- Accept feedback and guidance for improvement from Training Manager
- To manage the administrative recruitment and on-boarding process for all new coordinator starters in Hospital2Home
- Develop and present monthly quality reporting, based on team performance and incidents raised
4
Skills For Hybrid Trainer / Team Lead Resume
- Consistent high performance for last twelve months
- Juggle multiple projects simultaneously in a fast-paced environment
- Proficient with Microsoft Office products, especially Word and Excel
- Coordinates RA/CS group communications via SharePoint and Outlook
- Create content for a quarterly newsletter to our employers and partner advising of new feature functionality, business trends, new guidance and reminders of seasonal topics
5
Skills For Pricing Team Trainer Resume
- Desire Journeyman Instructor Training (JIT) or equivalent.
- Meet and/or exceed customers’ expectations
- Recruit, Develop, Motivate, Evaluate, Coach & Train Beauty Advisors / Consultants and Counter Managers
- Meet and/or exceed client expectations
- Assist as trainer in a classroom environment
- Train a group of peers on new material
6
Skills For Operations Team Trainer Resume
- Participate in Train the Trainer sessions
- Immediate travel required the week of 7/30/17
- Provide both pre and post go-live support for care team implementations
- Focus on process improvement – with regards to workflows, efficiency, and communications
- Sr. level benefits specialist or above
- Proactively share all issues with management
- Provide clear documentation of the issue to the appropriate team
7
Skills For Clinical Care Team Assistant Trainer Resume
- Operations Seasonal Team Lead Job Description
- Team Leads responsibilities and expectations include, but are not limited to
- Organizationally aligned to L&D Center of Excellence team though dedicated to BenefitWallet with dotted line to BenefitWallet management
- Creates formal and informal assessments for knowledge gaps and evaluates results
- Knowledge Management Service Center Reviewer/Approver: Responsibility for BenefitWallet KM content integrity and usability and believes in pivotal role KM content has in performance support
8
Skills For Seafood Team Trainer Resume
- Exercises independent judgment within defined procedures and practices to determine appropriate action, including when situation is outside defined procedures/practices and when to escalate situations
- To work in a helpful and approachable manner as a lead member of the team to ensure overall performance targets are met
- To modify and amend training programmes based on customer feedback and customer satisfaction rates, making appropriate decisions, ensuring that they are made without bias, prejudice or discrimination. To accurately identify training needs / gaps and generate solutions, presenting balanced views and drawing reasoned conclusions
- To ensure that training, service quality and performance is maintained, up-to-date, accurate, and professionally delivered, and actively participate in developing the service,
- To actively participate in training and development opportunities, keeping abreast of customer service and technical developments
- To take opportunities to increase areas of own and team competence
- Develop, maintain and deliver an initial training course (ITC) programme for new coordinators in Hospital2Home. Provide clear feedback for the Team Leaders to ensure they can follow up on any day to day monitoring, training and development needs. Ensure Hospital2Home performance standards and latest practice are reflected in the ITC programme content
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