Tech Consultant Resume Sample
Johnny Rohan
665 Ratke Throughway,
New York,
NY
+1 (555) 219 9668
Work Experience
Senior Consultant / Tech Lead-virtual West
11/2016
-
PRESENT
Detroit, MI
- Own, drive, and manage 3rd party vendors handling contact center BPO functions and managed technology services
- Responsible for the program execution, delivery and quality across a team of developers
- Organize and facilitate project planning, daily stand-up meetings, retrospectives, sprint/release planning, demos, and other Scrum-related meetings
- Be able to drive consensus across highly skilled staff to ensure design, quality and delivery is not compromised
- Responsible for scrum and agile excellence
- Facilitate technical discussions across the organization to resolve conflicts and reach collaborative decisions, remove impediments, and empower the team to self-organize
- Lead and/or coordinate multiple strategic cross-functional teams
- Influence and ensure execution of continuous improvement of product/solution development lifecycle processes and best practices
- Champion programs/projects that affect long range goals and objectives
Consultant, Tech Program Mgmt
11/2010
-
08/2016
Philadelphia, PA
- Considers Dell EMC-wide implications of decisions and recommendations
- Works with device core team and executive leadership to establish quality and customer experience goals for the program, and establish plans to achieve the committed goals
- Supports and/or drives process improvements
- Ensure your team's compliance with the Dell Offer Lifecycle Process for their assigned programs. Coach team members on process as needed to ensure understanding of, and adherence to the requirements. Ensure that your team passes any related audits
- Strong analytical, problem solving, and priority setting skill
- Communicate clearly through oral and written communications at all organizational levels and present clear and concise information to team, internal customers, and external customers
- IT Business Analysis experience
Tech Project Solutions Consultant
05/2007
-
07/2010
Philadelphia, PA
- MS Office and Visio experience
- Experience working on mid-large sized software development projects
- Assisting in the integration of complex business factors to develop and implement long-term strategicbusiness or market segment objectives is required
- Actively develops, manages, and nurtures selected customer relationships, conducting ongoing, in-depth analysis of customer long-term technology issues and strategies, and achieving “trusted advisor” status in the application of technology to the customer’s ongoing technology solution
- Collaborate with FSI Architect to design, implement, and maintain software and hardware solutions to support acquisition team’s core responsibilities. This includes but is not limited to the following
- Develop high-quality, well-structured, and user-friendly Microsoft PowerPoint, Word, and Excel client deliverables
- Present or co-present findings and recommendations to clients
- Partner with sales reps and business development directors to identify prospects for these consulting offerings based on analysis of clients and prospects who attend Forrester events and workshops, request analyst inquiries, or read AD&D research reports
- Understands the customer’s business, strategy and key initiatives. Translates the customer’s business needs and requirements into business outcome lead proposals supported by Teradata technology and solution offerings
Education
Virginia Tech University - Northern Virginia Center
2003 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Strong quantitative and analytical skills as well as problem-solving and diagnostic skills
- Effective verbal and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
- Strong leadership, command, organization, planning and influence skills
- Excellent problem-solving and diagnostic skills
- Demonstrated project leadership and program management skills
- Demonstrated experience in working with P-12 teachers and developing and delivering training for adults
- Strong capability in managing multiple projects and juggling priorities so that deadlines are met while retaining consistently high quality outcomes
How to write Tech Consultant Resume
Tech Consultant role is responsible for presentation, leadership, software, retail, finance, training, integration, database, procurement, security.
To write great resume for tech consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Tech Consultant Resume
The section contact information is important in your tech consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Tech Consultant Resume
The section work experience is an essential part of your tech consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous tech consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular tech consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Tech Consultant resume experience can include:
- Good time management skills; ability to set priorities and meet deadlines
- Excellent verbal & written communication skills are required
- Demonstrated ability to work effectively with senior management
- Solid presentation, facilitation, interview, and workshop skills
- Strong .NET skills
- Demonstrated experience integrating technology into the teaching and learning process
Education on a Tech Consultant Resume
Make sure to make education a priority on your tech consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your tech consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Tech Consultant Resume
When listing skills on your tech consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical tech consultant skills:
- Excellent interpersonal skills to work with diverse group of people
- Effectively Influence, Negotiate and Lead technology alternative evaluations and implementations across the Technology and Line of Business organizations
- Identifies key certifications by role for critical skills within the discipline
- Proactively evaluates the resource capacity and skills pyramid within the discipline and builds strategies for further optimization for service delivery
- Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the hospital and with patient
- Solid experience with CRM software and MS Office (particularly MS Excel)
List of Typical Experience For a Tech Consultant Resume
1
Experience For Consultant, Tech Program Mgmt Resume
- Demonstrated experience with designing and delivering technology solutions, preferably in the areas that support an organization’s interactions with its customers. (e.g., BI, analytics, marketing technology, and customer service and support)
- Proven experience as IT & Retail Consultant
- Proven evidence of Medtronic Leadership Expectations: Shape, Engage, Innovate and Achieve
- Experience managing projects or leading teams
- Experience managing projects or leading project activities
- Experience in writing & developing business artifacts
- ERP, Learning Management System or similar enterprise administration or administrative experience
- Experience in analysis of business processes and interfaces including interpretation of system documentation for multiple platforms
2
Experience For Tech Project Solutions Consultant Resume
- Experience with supporting Project Lifecycle methodology for requirements, test scenarios and cases
- Experience using process diagrams, user stories, content decomposition, or other means to simplify complex information/processes
- Experience in data trending, quality assurance
- Experience in a consultative role, ideally working with clients in the Pharmaceutical industry
- Experience in the Architecture, Engineering or Construction industry
3
Experience For Senior Consultant / Tech Lead-virtual West Resume
- Fluent in technology and strong knowledge of project and software development methodologies / techniques
- Practical experience with database technologies
- Experience with version control systems/Git
- Proven ability to design, develop and test workflows for and implement practical business solutions
- Access to a global model with easy outreach to skilled global SMEs to aid our local projects
- Support from a strong global brand name
- Understanding of the health care system and healthecononics
- Attends ITS sessions as offered, including video streaming meetings, online teaching best practices
- Consults with faculty and others regarding adoption of new software, including evaluating efficacy and legal elements of adoption
4
Experience For Benefit Admin System Tech Consultant Resume
- Identify and deliver appropriate training on both SCS and TDDs at an account level. Deliver and participate as required at regional nurse training programmes
- Ensure appropriate implanter training needs are appropriately met through ECMT or similar training courses
- Proficiency in documenting business requirements consumable by business users and technical team
- Multi-task balancing work needed across multiple (typically 2 – 3) projects at the same time
- Capable of showing highly detail oriented work processes
- Lead the Core team to deliver the program / product on time, at the desired quality level and the sales / marketing plan
5
Experience For Consultant, Tech Sol Resume
- Begins to develop practice-specific subject matter expertise, and maintain a thorough understanding of various sales compensation plans
- Develop standard operating procedures and Work Construction for implementations
- Sound understanding of the implementation of Managed Markets applications
- Communicate and guide vendors in the understanding of your clients business
- Act as liaison between Medtronic, clinical and non-clinical customers in day to day activities including inventory management and technical queries
- Communicate clearly the progress of monthly/quarterly initiatives to managers, contributing to the quarterly business review alongside the TM
- Work with TM to identify and execute on growth or development opportunities with existing customers
6
Experience For Senior Business & Tech Consultant Resume
- Provide competitive share information to marketing on a monthly basis
- Manage the Field Actions and Customer Complaints process for existing customers
- Complete all administration tasks including SFDC on a weekly basis
- Thorough knowledge of theatre ettiquette and wider hospital policies relating to interaction with industry representatives
- New faculty/graduate student orientation/training to Canvas and other popular apps
- Executive presence; ability to influence Theater and Work Group leads, sales/pre-sales, engineering, etc
7
Experience For Baxter Tech Consultant Resume
- Knowledge of Hadoop is a nice to have
- Serve as the primary resource for MMA MarketLink by supporting pre and post sales activity within MMA Midwest Hub by coordinating as necessary with the Hub’s Solution Consultant (SC)
- Monitor, research, and resolve escalated client issues by utilizing Trion’s Issue Management System and other client specific tools, while coaching client team members on resolutions
- Assist with developing client-specific training guides for Call Center staff in support of clients’ benefit plan intricacies and for increased call volume during peak seasons
- Coordination and aligning with IT and business teams impacted by functional team’s work, changes, testing and deployments
8
Experience For Instructional Tech Consultant Resume
- Define and publish the team’s PSI (Potentially Shippable Increment) objectives
- Encourage scrum team and train-level quality practices by adhering to SAFe’s - Agile Software Engineering Practices for Achieving High Quality Code – including Agile architecture, continuous integration, acceptance test driven development (ATDD), and collective ownership
- Helps to support objectives based on both user needs and an overall understanding of business systems and requirements
- Provides data analysis of business and user needs, gather requirements, document requirements and the translation into proper system requirement specifications
- Lead small projects and interact with external clients
- Collaborate with Global & Theater Work Group Leaders & peers to contribute to the strategy & thought leadership for the Work Group
- Collaborate in the creation of the career path for member resources
- Collaborate with SPLs to ensure delivery readiness for PS offerings and products, for discipline
9
Experience For Senior Info Tech Business Consultant Ses Resume
- Jointly evaluate and set goals for discipline
- Jointly attract talent & hire with Theater & Practice mgrs
- Responsible for the program execution, delivery and quality
- Work with product managers, architects, developers and SDETs to ensure that the product is being designed, engineered and launched with the highest bar of engineering excellence
- Total software/IT engineering experience. Out of this at least 6+ technical program management experience preferably with external customer facing web based software products
10
Experience For Consultant, Tech Program Management Resume
- Have the depth and breadth of decision making maturity. Be able to gain trust & respect of an engineering and dependent teams and stakeholders to deliver results
- Navigate through technical discussions, influence discussions, and gain consensus on topics such as design, timing, and scope
- Project management and project documentation
- Familiar with Agile Lean Software Delivery Life Cycle and/or iterative development life cycles
- Work in an high paced work environment
- Organized and detail oriented, able to manage multiple workstreams
- Lead cross-functional core teams and drive execution across all product development functions (including: Development Engineering, Marketing, Services, Operations, Quality, Finance and other functional areas)
- Lead and document core team meetings and required single subject working sessions
List of Typical Skills For a Tech Consultant Resume
1
Skills For Consultant, Tech Program Mgmt Resume
- Proven clinical and/or technical experience with the ability to work under pressure in an operating theatre environment
- Business Knowledge - Good knowledge of the business and how the technology he/she is leading is providing solutions to business
- Experience with designing and delivering technology solutions, preferably in the areas that support an organization’s interactions with its customers
- Analyzing needs and determining most effective solutions for stakeholders at an enterprise level
- Experience developing print and web-based training documentation
- Strong track record of delivering results and managing theater level distributed groups
- Experience in product development program budgeting/management/planning
2
Skills For Tech Project Solutions Consultant Resume
- Experience in program management including product/schedule planning and senior management interaction
- Demonstrated success with defining and delivering data governance and/or data quality programs for pharmaceutical commercial organizations
- Work closely with client-facing team – requires good oral and written communication
- Experience in project working
- Experience with various operating systems, preferably Windows and Linux
- Proven track record of trouble shooting clinical/technical issues with implantable devices
- Demonstrates mastery of operating in complex, matrix environment
- Handle multiple, competing priorities
- Experience leading broad cross functional teams
3
Skills For Senior Consultant / Tech Lead-virtual West Resume
- 2+ years’ experience in a consultative role, ideally working with clients in the Pharmaceutical industry
- Project management experience with a focus in technical delivery
- Prior knowledge of AML applications
- Identifies and qualifies key partners who could assist with service delivery based on in house skill gaps
- Very strong and supportive team culture among supportive colleagues, where team spirit and cooperation is highly valued and rewarded
- Experience with Microsoft Azure (IaaS), Windows Intune, Enterprise Mobility, Windows 8 / 8.1, Rights Management Services, Bitlocker, Microsoft App-V / VDI
- Demonstrated ability to achieve key performance metrics such as utilization rates or revenue targets
- Establish program schedules and identify key risk mitigation plans and manage major risks and issues through effective contingency plans and proper escalations
4
Skills For Benefit Admin System Tech Consultant Resume
- Experience leading & driving Finance Risk or Regulatory Risk Management projects or initiatives
- Experience in a consultative role, ideally working with clients in the Pharmaceutical industry
- Strong in verbal and written communication to interact with multiple layers of business and technical stake holders
- Able to discern database structures, validate source data and the connectivity around clustered servers
- Demonstrated ability to influence across multiple stakeholders
- Multi task and properly prioritize multiple projects
- Developing delivery plans including timelines, tasks, risks and mitigations
5
Skills For Consultant, Tech Sol Resume
- Understanding of consulting methods, tools and techniques, related to one’s functional area
- Driving internal team to a successful delivery
- Participating in and facilitating workshops
- Leading and facilitating workshops
- Advanced knowledge and understanding of integrating technology into the teaching and learning process
- Support faculty to present at teaching and learning with/without technology conferences
- Present at teaching and learning with/without technology conferences
- Facilitates the appropriate training & readiness through things like: boot camps, pilots, training, community calls
- Support Partner Readiness through collaboration with Partner Manager team and sharing of Delivery artifacts, training, tools, and best practices
6
Skills For Senior Business & Tech Consultant Resume
- Responsible for defining & driving discipline strategy & Work Group activities within the respective discipline area
- A very interesting opportunity at one of the leading IT consultancies in the FS industry - Globally
- Personal training opportunities and a market leading career-development program
- Thorough understanding of Teradata’s logging data – ResUsage, DBQL, TDWM and so forth
- Understanding of consulting methods, tools and techniques, related to one’s functional area
- Engages early in the program and project life cycle to assist with developing technology approach for the key efforts
- Plans, organizes, monitors and controls technology requirements and delivery for key projects using appropriate tools and techniques to ensure efficient and effective project completion
- Partner closely with business facing technology teams to facilitate the execution of deliverables related to each project managed
- Accountable for building project and program execution best practices and tools
7
Skills For Baxter Tech Consultant Resume
- Create pragmatic, strategic technology alternatives which deliver short-term results while contributing to long-term strategic direction
- Build relationships and interact with business facing technology teams
- Produce support materials, including web-based documentation
- Observe classes and write peer reviews of teaching for faculty
- Inform faculty of possible training and grant possibilities
- Researches and stays current with new software development technologies and tools. Becomes champion for change using new technologies and development methods
- Takes ownership of Vendor Management functions and is responsible for driving improvement in results and efficiency
8
Skills For Instructional Tech Consultant Resume
- Drive and coordinate internal and external teams during outages and major changes
- Fosters the communities within their discipline to promote sharing across members of best practices, standards, and methodologies
- Provides input and feedback on behalf of the delivery team to the Portfolio and Business Units around product and service offering development
- Project management working with cross functional teams
- Logical, analytical & problem solving mindset
- Possess ability to deliver MS solutions in writing via e-mail
- Proactively understanding customer/partner needs and deliver services that enable them to be successful
- Ability and desire to work on multiple strategy projects concurrently — balancing the needs of each to achieve superior client satisfaction
9
Skills For Senior Info Tech Business Consultant Ses Resume
- This role can require out of hours working and off territory support for colleagues and therefore a flexible attitude to work is required
- Advanced familiarity with a variety of instructional technologies, including hardware, software and electronics
- Familiarity with coding and game development
- Drive standards, methodologies, tools & training, for discipline
- Assist with qualifying and develop delivery partners, for discipline
- Analyze, track performance and progress against Program Plan goals and make necessary corrections to achieve all bounding box goals
10
Skills For Consultant, Tech Program Management Resume
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality
- Enthusiasm to be continually learning
- Technical aptitude in PC/Server Design/Use/Manufacturing
- Analyze and model the financial/resource impact of new projects relative to the overall capacity of the organization
- Track and report on status of projects to the senior leadership team
- Communicate results in a clear and accurate manner
- Keep up with multiple independent projects/tasks
- Partners across Service Provider leaders to ensure delivery of technology solutions
- Manage tradeoffs between speed to market, quality and financial impact
List of Typical Responsibilities For a Tech Consultant Resume
1
Responsibilities For Consultant, Tech Program Mgmt Resume
- Plans and assesses the training, methods, and techniques being used as resource materials
- Develops enhanced technical documentation; integrating and standardizing resources across multiple channels
- Provides technical consulting on moderate sized projects
- Prepare and present clear, concise program updates and critical phase exit deliverables to Senior Management
- Manage and drive the creation, review and approval of Product Requirements Documents and Program Plans
- Establish clear objectives and deliverables for the program that support business needs
- Professional consulting services including project delivery and management, incentive compensation plan diagnostics, IC strategy development, analytics, and quality assurance
2
Responsibilities For Tech Project Solutions Consultant Resume
- System implementation services including business requirements gathering and documentation, initial system/database setup, plan and rules customizations, reports and portal development, system configurations, data validation, client deliverable processing, and testing
- Client focus and communication, including providing managed services to clients including inquiry handling, communication with client stakeholders for deliverables including incentive compensation processing, sales contests and results, and analytics
- Lead continuous system improvements, collaborate with team members to develop innovative and adaptable solutions in order to meet changing client business needs, and create repeatable standards that can be leveraged across the organization
- Strong attention to detail; ensure accuracy and integrity of the data and results
- Builds, establishes and maintains positive relationships with clients and serves as their day-to-day contact
- Lead client meetings on a regular basis
- Ensure clear communication throughout projects and amongst team
3
Responsibilities For Senior Consultant / Tech Lead-virtual West Resume
- Directs team members on projects
- Establishes client trust and utilizes engagements to develop new opportunities
- Provides advisory services as needed for new initiatives
- Provides thought leadership and develops future capabilities for the EIM Services practice
- Develop test plans and test scripts
- Participate, with your client, in software vendor selections
4
Responsibilities For Benefit Admin System Tech Consultant Resume
- Lead a team of analysts to deliver client solutions
- Design, structure, and deliver presentations that are appropriate to the characteristics or needs of the audience with some input
- Familiar with Revitas, Model N or Vistex
- Proficiency in the translation of user needs and process into formal business requirements
- Capable of show highly detail oriented work processes
- Adeptness to interface with client
- A willingness and ability to travel (80%)
- Lead multiple strategic cross-functional teams, both internal and external to Dell-EMC, and coordinate the work of core team functional leads
5
Responsibilities For Consultant, Tech Sol Resume
- Develop program plans, presentations and reporting to support programs and projects under responsibility of HCI PMO. Routine development of presentations outlining program status for an executive level audience
- Facilitate partner alignment and maintain multiple partner relationships with cross-functional Dell-EMC organizations to ensure successful completion of deliverables. Deal with the daily challenge of cross-business functions, managing and orchestrating the work of business and work stream owners
- Understand detailed program and project requirements in order to coordinate tasks and actions of various cross-functional teams as well as provide direction to ensure alignment and delivery according to the Plan of Record
- Lead the cross-functional core team through changes that affect immediate and long-range goals and objectives. Lead teams through a fact-based assessment of options and alternatives. Develop and present recommendations to executive leadership team
- Develop, define and manage execution of critical program elements including all risks and dependencies. Develop mitigation and contingency plans to reduce/manage risks. Ensure issues are identified and appropriate actions are tracked and taken to resolution and closure
- Demonstrated ability to prioritize tasks and deliverables
- Demonstrated ability to manage teams in a matrix environment
- Demonstrated ability to influence and work with others to achieve results
- Develop program plans, presentations and reporting to support programs and projects under responsibility of PMO. Routine development of presentations outlining program status for an executive level audience
6
Responsibilities For Senior Business & Tech Consultant Resume
- Design IT systems and networks ensuring the right architecture and functionality
- Manage IT initiatives and collaborate with in-house technical staff
- Communicates relevant technical, process, elements and issues in relation to organizational and capacity needs in sufficient detail by translating technical nuances
- Evaluates and draws conclusions following structured procedures about the application of a technology and the functional specifications by seeing the holistic view of the needs and tasks required to meet project goals
- Investigates, researches, and recommends new technology solutions to technological issues identified in capacity planning and needs assessments
- Performs Tier 2 or higher (complex) issue resolution for incoming help requests from users
7
Responsibilities For Baxter Tech Consultant Resume
- Applies knowledge of a wide range of principles, concepts and practices with technology to solve need requirements
- Identifies, explores, conducts and evaluates processes and procedures to meet technological business requirements
- Integrates new technology, sets up and transitions to new systems and/or deals with the issues related to new technology in anticipation of future needs
- Provides insightful knowledge of technology trends. Assesses and compares applicable technologies and reports on performance and effectiveness of those technologies to address business requirements and processes
- Estimates, implements and facilitates projects or tasks both large and small that are accurate, thorough and complete based on required needs
8
Responsibilities For Instructional Tech Consultant Resume
- Devises methods and processes to analyze/evaluate technical problems that deviate from routine or available solutions to ensure resolution
- Uses creative and innovative solutions, including new methods, procedures, or approaches, to technical problems as well as dealing with incomplete and conflicting information
- Provides insightful knowledge of institutional systems and processes to work assignments or as guidance to lower level staff
- Applies technical knowledge of hardware and software to work assignments or as guidance to lower level staff
- Able to diagram or explain relevant processes and issues in sufficient detail during discussions and presentations to foster greater understanding among users, peers, and higher-level management
- Develops and coordinates regional, state, and local technology events
- Identifies the combination of educational and technical needs, refines and clarifies the definition of that need, and defines a solution scope that can be feasibly implemented
- Assesses solutions to determine performance and effectiveness to original need
- Development of solution architecture, detailing solution design, and documenting development and implementation plans with estimates
9
Responsibilities For Senior Info Tech Business Consultant Ses Resume
- The bridge builder to help facilitate the process and timing to onboard supporting teams
- Develop, design, deploy, and maintain innovative and supportable learning space solutions
- Deliver customized and configured solutions on top of Autodesk core products in the Architecture, Engineering and Construction (AEC) domain
- Leads and/ or assists with release planning to establish the program increment plan
- Provide insight over a wide range of principles, concepts and practices specifically related to media architecture,
- Work with customers to gathering and determining customer business and technical requirements, producing written specifications to capture business requirements for proposed solutions and configuration activities, supporting solution development and deployment activities including delivery, acceptance testing, training and user-support
10
Responsibilities For Consultant, Tech Program Management Resume
- Based on this specialized knowledge of Autodesk’s AEC products and their Application Programming Interfaces (APIs), perform the role of a Subject Matter Expert for the Autodesk product / cloud platform APIs
- Build credibility at all levels with clients and establish a problem-solving relationship with clients and colleagues
- Up to 50% travel to customer locations as needed but typically is less
- Knowledge of software development methodologies, such as Waterfall and/or Agile
- Intermediate Word. Intermediate Excel
- Ensure own product knowledge remains up to date for all current products. Assume the responsibility for self-directed learning as well as participating in classroom led training
- Ensure personal and account competitor knowledge is up to date
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