Technology Business Consultant Resume Sample
Okey Hagenes
21312 Leatha Parkways,
Detroit,
MI
+1 (555) 416 0383
Work Experience
Technology Business Consultant Specialist
07/2015
-
PRESENT
New York, NY
- Build reconciliation systems, migrating data to a single platform and aligning Humana’s internal reporting using Enterprise Data Warehouse, Essbase cubes and other data sources
- Assist clients with maximizing their business’ delivery channel value to create a more robust, integrated customer experience
- Understand and support FIS’s full line of ATM products and offerings
- The PM’s primary focus is to manage the set-up and implementation of ATM devices for new and existing customers. To manage adding or changing functionality of existing ATMs. To delete ATM’s when they are no longer needed in service
- Understands the customer’s business, company profile, business plans, and strategic initiatives and can educate the sales teams on those subjects
- Translates the customer’s business needs and requirements into business outcome led proposals supported by Teradata Technology and Solution offers
- Delivers training on FIS products to FIS clients and employees on the ALS product
- Analyzes government regulations and business partner's operations to understand opportunities to implement business rule logic
Technology Business Consultant
01/2011
-
05/2015
Boston, MA
- Enhance reconciliation systems to review and analyze large data sets to ensure quality
- Create and lead initiatives to automate financial reporting processes
- Build and maintain strong working relationships with internal customers
- Work on complex problems where analysis of situation or data requires an evaluation of multiple factors to achieve best results
- Gather and document client business requirements by leading or participating in Client Environment Analysis or other requirements’ sessions
- Contribute to critical business deliverables including requirements and CEA documents
- Utilize Profile functionality expertise to assist client in streamlining their processes and procedures
Technology Business Consultant Humana
09/2007
-
09/2010
Chicago, IL
- Document and perform system configuration
- Provide alternative solutions to customer if standard functionality is not aligned with existing customer requirement (s)
- Write, coordinate and execute test plans
- Able to act as Subject Mater Expert on assigned application(s)
- Conduct client training sessions or workshops
- Schedule and lead client meetings (includes preparing minutes and capturing action items with summarized status reports)
- Understands and support project direction and priorities
- Assist in managing action items, risks, issues, scope and client expectations to resolution
- Is responsible for adhering to project plans and ensures that projects are completed on time
Education
Salem State University
2001 - 2006
Bachelor's Degree in Business Administration
Professional Skills
- Strong client facing skills through prior implementations or consulting projects
- Demonstrated business systems analysis/consulting experience and demonstrated technical capabilities
- Demonstrated business systems analysis/consulting experience and demonstrated technical capabilities
- Demonstrated business systems analysis/consulting experience and demonstrated technical capabilities
- Strong data analysis and research skills, either in educational or work environment
- Excellent communications tool skills (including MS Word, Excel, Visio and PowerPoint)
- Prior experience working within a mortgage banking or mortgage servicing environment
How to write Technology Business Consultant Resume
Technology Business Consultant role is responsible for research, training, software, finance, integration, database, java, analysis, reporting, design.
To write great resume for technology business consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technology Business Consultant Resume
The section contact information is important in your technology business consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technology Business Consultant Resume
The section work experience is an essential part of your technology business consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology business consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology business consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technology Business Consultant resume experience can include:
- Experienced with performing Business Impact Modeling to measure the value of business impact of new technology across the client’s organization
- Successful track record and hands-on experience creating highly detailed functional analysis deliverables
- Experience working with Customer Relationship Management (CRM) systems – preference to Microsoft Dynamics
- Experience writing requirements, user stories and agile backlog management
- Heavy problem solving experience required
- Experience in Electronics Funds Transaction (EFT) Processing, Financial Services and/or Dispute Management
Education on a Technology Business Consultant Resume
Make sure to make education a priority on your technology business consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology business consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technology Business Consultant Resume
When listing skills on your technology business consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technology business consultant skills:
- Prior consulting experience (particularly through an SBDC program or Michigan technology commercialization initiative) with early stage technology companies
- Prior experience with delivering presentations
- Works independently while still communicating effectively with the team
- Prior experience with ALS-AF and/or ALS-SM in the United States or Canadian marketplace
- Proficient PC skills needed, Microsoft office Word and Excel
- Work in a consultative role with various departments in creating effective information and analyses in order to optimize eBusiness teams reporting needs
List of Typical Experience For a Technology Business Consultant Resume
1
Experience For Mortgage Technology Business Consultant Resume
- Experience in DB2, Oracle and/or SQL Server
- Experience in IBM Z/OS, Unix, Linux and/or Windows
- Have 5+ years of experience in the cash management/payments space, with emphasis on international and domestic payments
- Have 10+ years of experience in the cash management/payments space, with emphasis on international and domestic payments
- Prioritize work to meet customer commitments
2
Experience For Technology Business Consultant Specialist Resume
- Excellent at documentation
- Responsible for interacting and conducting meetings with internal staff and client
- Responsible for coordinating and applying PARMS updates with client
- Need to be a leader that an external client can look towards as an ally and client advocate, while also working for everyone's best interests
- Be knowledgeable of SWIFT, ISO, Fedwire, NACHA, CHIPS, and non-US format standards for payment processing and implementation of systems
- Maintain documentation as required by the SBDC and its funding sources
- Stay abreast of full SBDC network initiatives and programming and collaborate with management and staff to advance the program and serve clients
- Strategic planning with stakeholders or partners
3
Experience For Technology Business Consultant Humana Resume
- Defines product scope, objectives, and requirements. Defines specifications and data models for product development and testing
- Manage the configuration and implementation of ATM devices for new and existing customers
- Manage addition or change of functionality on existing ATMs
- Research and solve implementation issues. Escalating to management when needed
- Create Router Change Requests (RCR) for customer approvals using the NSR module
4
Experience For Financial Technology Business Consultant Resume
- Knowledge of IT networking, specifically network design
- Need to know how to build a configuration using Cisco’s site
- Collect and analyze multi-faceted data using advanced methodologies and tools
- Do data analysis using data queries
- Act as a Product Owner for one or more customer facing applications that support retail sales agents
- Coordinate and test software releases
5
Experience For Technology Business Consultant Senior Resume
- Escalate issues to Lead Business Analyst after appropriate research has occurred
- Able to work within the framework of various methodologies (Waterfall, Agile, SPRC)
- Help technology based business clients become successful through one-on-one and team business consulting in areas including commercialization and growth strategies, financing, management, and networking
- Build and maintain substantial portfolio of high potential clients
- Stay abreast of federal, state, and regional economic development initiatives and support programs. Help client best utilize these programs as well as strategic private sector partners
6
Experience For Ebusiness Technology Business Consultant Resume
- Represent the SBDC and support initiation, growth, and maintenance of stakeholder relationships
- Facilitate student projects and/or internships
- Facilitate business workshops on topics relevant to client base
- Gather and define project requirements for all internal partners within FIS
- Consults directly with the client
7
Experience For Finance Shared Services Technology Business Consultant Resume
- Responds to software inquiries and problems on a daily basis by phone or email
- Create network detailed Network Service Requests (NSRs) proposals to satisfy clients current and future network demands for FIS applications
- Familiarity of Cisco hardware and configurations
- Familiar with US Telecom circuit technology and design
- Works individually or within a team on technology business consulting projects to meet specific client requirements, specifically with ALS-AF (Advanced Loan System - Auto Finance)
- In-depth knowledge of FIS products/services and financial services industry
- General knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies
8
Experience For Technology Business Consultant Mobility Resume
- General knowledge of the tools, techniques and principles used in application development in objective-oriented development or other relevant technology
- Builds Trust:Consistently models and inspires high levels of integrity, lives up to commitments and takes responsibility for the impact of one's actions
- Innovate: Introduces new ideas and processes which improve performance and productivity
- Familiarity with Humana’s operational systems and products
- Be a critical thinker and conduct root cause analysis to identify gaps in processes and or systems in a dynamic environment
- Manage team Customer Relationship Management tool; includes day to day operations and updates to support provider interactions
9
Experience For Digital Technology Business Consultant Resume
- Be adaptable to change and thrive in a fast paced environment
- Familiarity with standard office tools such as Word, Excel, Visio, and Project
- Knowledge of Systems Development Life Cycle
- Microsoft Office proficiency Word & PowerPoint, Access & Excel
- SQL Server Management Studio/SSRS/SSIS
10
Experience For Transcend Technology Business Consultant Resume
- Knowledge of Pega BPM software
- Additional languages such as Python, PowerShell, C#, or Java
- Advanced professional role
- Consultation: Balances business knowledge, an area of expertise, and a system-wide view to create successful outcomes for all parties. Leads partnerships by listening, clarifying scope, ascertaining root cause, prioritizing key deliverables, and defining success. Uses information, communication, and influence to implement recommendations that add value to Humana's overall success
List of Typical Skills For a Technology Business Consultant Resume
1
Skills For Mortgage Technology Business Consultant Resume
- Strong knowledge of database, data modeling, and warehouse concepts
- Experience in analytics or consulting domain
- Experience with database using SQL/SAS or other related languages
- Demonstrated knowledge of the industries driving the Michigan economy
- Experience with XML data
- Manage time, drive priorities and successfully self-motivate to complete tasks in a fast paced and high-profile environment
2
Skills For Technology Business Consultant Specialist Resume
- Empower configuration experience required
- Mortgage industry experience required
- Has worked on projects/issues of medium to high complexity that require demonstrated knowledge across multiple analytical areas and business segments
- ALS-AF or ALS-SM experience required
- Facilitating cross-functional teams’ efforts
- Understand Design, update ESPI document (in text) explaining what changes are being made to ensure the design meets the Business needs
3
Skills For Technology Business Consultant Humana Resume
- Document requirements for a business process management system (APEX) which allows users to maintain provider data for processing and paying claims accurately
- Build business models and rules using PEGA programming language
- Connect the dots between reporting requirements, and the database structure(s) needed to support that reporting in an optimized manner
- Provide list of new projects suspected of having impacts to ES subareas to architects
- Relay understanding of Requirements to Architect and PM
- Assist with writing stories when required
- Estimate Change Controls working with architects and makes changes to design documentation as needed
- Review and analyze results, assisting the Plan Load team and other business areas with issue resolution
- Knowledge of U.S. Telecom vendors circuit quoting processes
4
Skills For Financial Technology Business Consultant Resume
- Proficient in Microsoft Word, Excel (especially with the following formulas: countif, match, if, index,vlookup), Powerpoint, Visio, and Project
- Attend ERM Impacts Call and provide first determination of whether ES subareas are or are not impacted by the project
- Liaison with Business for Clarification of V&S
- Liaison with Business and Product Owners for clarification of Requirements
- Create and update Enrollment Systems Project Impacts (ESPI) document
- Assist PM in creation of Work Breakdown Structure (WBS)
5
Skills For Technology Business Consultant Senior Resume
- Serve as Liaison with Business to answer teams' questions re requirements
- Ensure Testers understand what needs to be tested
- Develop test scenarios to ensure proper functionality of the APEX application
- Communicate with team members to ensure deadlines are met
- Work and maneuver in multiple environments with different versions
- Develop and maintain key relationships with IT, Change Management, and other business areas
- Contribute to final decisions
- 40+% travel, both domestic and international
- 30+% travel, both domestic and international
6
Skills For Ebusiness Technology Business Consultant Resume
- Advance knowledge with US Telecom circuit technology and design
- This area is under the leadership of the VP of Enterprise Services
- Create an automate ETL process
- Understand business needs and translate to comprehensive outcomes through data visualization
- Self-starter who can pick up a project, follow processes and execute the required metrics implementation work with minimal supervision
- Facilitates requirements gathering sessions, including leading discussions, managing group dynamics, and maintaining group focus, to work towards accomplishing the stated goal(s) of the session within the context of initiative objectives
- Adheres to and ensures that others adhere to and supports the organization’s standards and ensures consistency of deliverables and documentation
7
Skills For Finance Shared Services Technology Business Consultant Resume
- Plans, evaluates, and implements high quality change for all supported systems
- Completes updates and maintenance activities to supported products with departmental procedures and standards in order to keep the systems optimized
- Knowledge of the tools, techniques and principles used in application development in objective-oriented development (C++, C#, Java, etc.), or other relevant technology
- Familiarity with Black Knight's products and services
- Familiarity with Black Knight products and services
8
Skills For Technology Business Consultant Mobility Resume
- Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills Ability to persuade and influence others on the best approach to take
- Business partners their teams in supporting their technology related requests and initiatives
- Technology and Operations teams
- Enterprise Data Stewards, Data Custodians, and their teams
- Application managers and their teams
- Leading ad-hoc cross-functional teams comprised of other Business Consultants, Teradata’s Marketing & Solutions teams, Solutions Architects, COEs and other resources as needed to define the strategy and requirements that involve the delivery of the technology components associated with the FinTech Analytics
- Experience in a technology related field
- Management experience in a technology based company
9
Skills For Digital Technology Business Consultant Resume
- Experience with various computer systems, preferable mortgage service systems
- Entry Level position (Level I)
- Knowledge of FIS AutoSuite applications
- Six or more years of demonstrated business analysis experience with at least one project as the business analyst lead on a “large” project, i.e., a project with duration of more than 6,000 hours or spanning more than 4 months
- Develop large and/or complex solutions that require analysis and research
- Has worked on multiple projects as a project leader or frequently as the subject matter expert
- This opportunity is only available on direct W2 Terms and not 1099 or Corp-to-Corp terms
- Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology (Business Intelligence)
- Strong background in Business Intelligence (BI) and/or report writing
10
Skills For Transcend Technology Business Consultant Resume
- Provide business support of User Acceptance Testing and Post Production Validation as a part of the application release process
- Experience with relational database system and writing queries to analyze data (SQL Server, Oracle, or similar DBMS)
- Experience with VBA and Relational Databases
- Experience in governance, risk and compliance processes
- Experience in Java and AngularJS
- Experience in WebSphere and Tomcat
- Experience in C and/or C++
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