Title Clerk Resume Sample
Marilou Huel
93907 Otha Burg,
New York,
NY
+1 (555) 158 6847
Work Experience
Lead Title Clerk
02/2017
-
PRESENT
Chicago, IL
- Valid in-state driver’s license
- Seeking a career minded individual
- Process the acquisition of titles from original owners
- Make lien payoffs
- Title transfers to the receiving dealership
- Ensures accurate and timely titling/registrations of vehicles
- Record and maintain new and used inventory on IDS Accounting System
Title Clerk
06/2013
-
09/2016
Dallas, TX
- Maintains accurate accounting data and records by entering data into the applicable computer programs and processing backups
- Determines management and quality requirements by asking questions and listening
- Maintains a follow-up system that encourages follow through with assigned projects
- Establishes personal performance goals that are consistent with company standards of productivity and devises a strategy to meet those goals
- Understands the terminology of the business and keeps abreast of technology changes in products
- Knows and understands the requirements which govern the company's business
- Follows lawful directions from supervisors
Assistant Title Clerk
12/2008
-
12/2012
New York, NY
- Experience in title work
- Working knowledge/understanding of title requirements in every state of the U.S. is helpful
- Familiarity with DMV rules and requirements
- Knowledge of loan origination functions mandatory
- Knowledge of State Tax Codes
- Knowledge of Sales Tax for multi states
- Maintains accounting data and records by making copies and filing documents
Education
Montana State University - Northern
2003 - 2008
School's Degree in Automotive
Professional Skills
- Exceptional customer service skills including experience resolving customer service issues in a courteous and professional manner required
- Research experience and/or skills to handle complex issues
- Numeric and alphabetic filing skills are mandatory
- Related experience and/or training; or equivalent combination of education and experience a plue
- One year Vehicle Title processing experience in a dealership, salvage, or DMV setting
- Administrative candidates with Automotive Titling experience
- Experience resolving title issues through Virginia Department of Motor Vehicles
How to write Title Clerk Resume
Title Clerk role is responsible for database, customer, microsoft, multitasking, clerk, retail, finance, credit, training, auditing.
To write great resume for title clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Title Clerk Resume
The section contact information is important in your title clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Title Clerk Resume
The section work experience is an essential part of your title clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous title clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular title clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Title Clerk resume experience can include:
- Communicate effectively and build relationships with BMV/DMV offices in all 50 US States
- Update & validate exception title in the system
- Experience with Tri-VIN is required
- Prepare out of state title work within priority guidelines
- Title clerk experience in an auto dealership or tag agency required
- Reconcile select accounts and schedule monthly, prior to month end
Education on a Title Clerk Resume
Make sure to make education a priority on your title clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your title clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Title Clerk Resume
When listing skills on your title clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical title clerk skills:
- Effectively use reports and ticker system to effectively manage documents and prioritize daily workflow
- Able to effectively prioritize tasks and organize schedules
- Effective customer relations, communication and interpersonal skills required
- Communicate effectively with all Resort associates, guests, auditors and gaming related inspectors
- Communicate effectively over the phone and in-person
- Competent written communication skills
List of Typical Experience For a Title Clerk Resume
1
Experience For License & Title Clerk Resume
- PC knowledge with experience in Windows, Word, Access, & Excel required
- 6 months of previous License and Title experience required
- Previous license and title experience is required
- Handle administrative office functions such as data entry, title tracking, word processing, filing, copying, scanning, shredding, etc
- Resolve exceptions by completing documentation, submitting to the State, and/or working with the customers
- Monitor aging of titles
- Record costs of fixing title
- Handle processing a large number of titles monthly
- Organize complaints by a numbering system and write detailed complaint summary so that customer service personnel and mechanics understand the issue
2
Experience For Tag & Title Clerk Resume
- Management of remarketing titles for sales to dealers/auctions
- Work with rental team and other Enterprise divisions to prepare other supporting documents
- Communication with Remarketing personnel
- Process necessary paperwork to transfer ownership upon sale for our Remarketing car sales
- Work closely with Remarketing personnel
3
Experience For DMV Title Clerk Resume
- Comply with audit procedures to ensure file is complete before filing
- Analysis of accounts receivable and license and title accounts to research any outstanding balances or credits on a regular basis
- Assist in processing deals
- Builds relationships and communications with dealership personnel, accounting managers and HAG
- Prep allocated number of deals a day for processing
- Track and/or investigate outstanding titles
4
Experience For License & Title Clerk Enterprise Resume
- Assist with processing title paperwork when needed.Support teams within the department as needed/requested
- Process titles received via mail and fax by accurately data-entering title information into our system
- Maintain file of title and registration paperwork for all vehicles in inventory, including MSO for new vehicles
- Handle all inquiries regarding tag and title from customers and sales associates
- Ensure that name and address files are updated on an ongoing basis
5
Experience For Title Clerk, Autonation Resume
- Complete end of month accounting reports
- Basic working knowledge of tag and title laws
- Monitor and review all aspects of the resort gaming activities for Title 31 compliance
- Update any new accounts in Synkros, Newave, and CMS with correct guest information based on the ID that was scanned during the account setup
- Check for any duplicate guest accounts in Synkros, Newave, and CMS during review
- Contact rental customers requesting information required by the state for renewal
- Monitors the Title 31 compliance training program to instruct employees as to the requirements of Title 31 and the system of internal control
- Reconcile schedules according to deadlines
- Title Clerk is responsible for entering client information into the database
6
Experience For Arbitration / Title Clerk Resume
- Title Clerk is responsible for conducting quality checks on completed work
- Admininster all buyer's orders and title paperwork between the remarketing team and our customers
- Assist in month end closing functions
- Maintain an understanding of other office positions
- Research missing and/or incorrect title paperwork and determine proper solution to resolve
- Miscellaneous follow-up and specialist functions (i.e. title corrections, title research, duplicate titles, unidentified titles, photocopying)
- Handle incoming calls from dealer representatives with title issues and/or questions
- Complete MV50 using the information provided on the Bill of Sale
7
Experience For Dealership Title Clerk Resume
- Communicate with dealership and DMVs via telephone
- Work weekends, evenings, and overtime as needed
- Work exception queues identified by the system
- Request Power of Attorney (POA) from customers
- Request funds to pay state fees
- Receive POA document sent by the customer
8
Experience For Lead Title Clerk Resume
- Retrieve new title docs sent by state
- Work very closely with other NextGear Capital internal departments such as Operations, Risk and Recovery department to ensure high customer service levels
- Notary (all expenses reimbursed)
- Prepares tax and title documents
- Ensures the company’s tag and title work meets state requirements
- Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work
- Conducts periodic training sessions for managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change
- Advise customer of Auction complaint policy and notify manager and/or Arbitrator
9
Experience For Senior Title Clerk Resume
- Coordinate internal and external lot communications
- Investigate issues to determine if item is subject to arbitration
- Hourly rate is $15/hour
- Process invoices for payment as needed
- Research missing MSO’s and registrations and track and follow up with state and/or service on registrations and renewals, ensuring vehicles are legally registered and plated
- Generate and maintain the sales person’s commission reports and list of commissions on-hold
- Reviews and assesses vehicle status to determine proper renewal procedure
- Prepares tax and title documents on a timely basis
- Submits legal transfer documents to DMV on a timely
10
Experience For Maryland Tag & Title Clerk Resume
- Maintains files of tax and legal transfer documents
- Reconciliation of Title/Registration fees
- Ascertain information from file (independently) to place orders from third party vendor within a timely manner (generally 24 hours)
- Follow up on documents ordered within a time manner (24 hours)
- Communicate and respond to internal customers and external customers ( 3rd party vendors) (generally within 2 hours)
- Make sure customers receive prompt, efficient, and courteous attention for all contacts and transactions
List of Typical Skills For a Title Clerk Resume
1
Skills For License & Title Clerk Resume
- Experience processing titles and an understanding of all applicable state regulations regarding vehicle titles
- Financial experience; processing or customer service side
- A competitive salary of $13.50 to $16.75/hour, depending on experience
- A Competitive Salary of $13.50 to $15.00 depending on experience
- A competitive salary of $13.50 to $15.00/hour depending on experience
- Experience billing wholesale, retail, and dealer exchange programs
- Have a positive attitude and good work ethic
- A competitive salary dependent on experience
2
Skills For Tag & Title Clerk Resume
- DMV Experienced (Required)
- Experience with vehicle titles
- Previous tag and title experience
- Title experience
- Provide prompt and courteous service. Demonstrate friendliness and greet every customer as they enter and participate at the sale
- One (1) year of title experience at dealership or auction
3
Skills For DMV Title Clerk Resume
- Complete title validation
- Title clerk experience in an auto dealership or tag agency
- One (1) year of previous sales, customer service, retail and/or general office experience
- Valid Notary or ability to become Notary required
- Sitting and standing for extended periods of time
- Bending and light lifting 10 lbs or less required
4
Skills For License & Title Clerk Enterprise Resume
- Understanding of state and local title processing regulations
- Assigning titles, ensuring compliance of procedures and accurate documentation
- Forwarding titles to remarketing or other teams for secured collection of funds
- Processing all payoffs and obtaining all dealer titles
- Processing all license plate issuing and transfers
5
Skills For Title Clerk, Autonation Resume
- Acquisitioning of DMV Paperwork
- Managing all aspects of Title Work
- Coordinating paperwork with the DMV
- Staying up to date on vehicle registrations law as decided by the DMV
- Auditing all applications for accuracy
- Supporting the manager with any other tasks as needed
6
Skills For Arbitration / Title Clerk Resume
- Processing tag applications with County offices in the State
- Updating tag information and tag movement notes in system
- Forwarding tags to the appropriate daily rental branches within the group or other groups as needed
- Supporting the branches with any registration issues and processes
- Driving to local tax offices and AZDot offices
- Completing title work on vehicles
- Reconciling deposit tickets and Sales Commission calculations
- Typing speed 45 words per minute
- Researching title location based upon TMS (title management system)
7
Skills For Dealership Title Clerk Resume
- Processing of manufactured home titles for home only loans
- Responding to requests received from customers, DMV's, title services agency, other internal departments and clients via phone, email or faxes
- Keying sales into system
- Applying for duplicate titles as needed
- Supporting the team with title issues
8
Skills For Lead Title Clerk Resume
- Processing all registration for new and pre-owned vehicles
- Managing out of area Title Transactions
- Processing title applications with the State of Tennessee
- Processing Tennessee tag renewals
- Processing Vehicle Titles
- Approving buyers orders
- Schedule management including researching and solving accounting discrepancies
- Facilitates the Title process by establishing, organizing and maintaining files of correspondence, records and related materials
- Run outstanding title reports, review and contact sellers regarding outstanding titles
9
Skills For Senior Title Clerk Resume
- Ensure any roadblocks preventing the team from meeting standards of service are identified and escalated to leadership
- Basic working knowledge of automotive accounting
- Assist in protecting and safeguarding all Resort assets
- Coordinate with the logistics team regarding outstanding titles
- Ensures that all compliance and auditing work is completed to verify the proper completion of documents and filing of reports
10
Skills For Maryland Tag & Title Clerk Resume
- Coordinate all communication and paperwork flow between the remarketing, logistics and accounting teams
- Process Sonic, EP, DS, & Car Cash units, bill each corresponding entity and post to accounting
- File documents accurately to state reporting agencies for titling and registration
- Maintain tracking reports, update upper management on file status, and maintain accurate records of titling
- Accurately record incoming title inventory and execute documents where necessary on behalf of our existing client base
List of Typical Responsibilities For a Title Clerk Resume
1
Responsibilities For License & Title Clerk Resume
- Maintain all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance, and safety. Advise the Office Manager and Facilities of all breakdowns and maintenance needs immediately
- Previous License and Title experience required
- This postion requires a valid drivers license
- Intermediate to advanced PC knowledge with experience in Windows, Word, Access, & Excel required
- Successfully completed the On-Line Messenger (OLM) Certification testing within (90) days of receiving system authorization
- No drug or alcohol related conviction on driving record in the last three years
- Successfully complete the Basic Agent Services Training course within one month of hire
2
Responsibilities For Tag & Title Clerk Resume
- No drug or alcohol related conviction on driving record in the last five years
- Computer literate; accurate with 10-key and typing
- Process titling paperwork for used and new vehicles
- Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner
- Maintain title bin filing as necessary
- One year vehicle title processing
- Resolve issues with customers, as they are presented either upon discovery or in response to a customer call
3
Responsibilities For DMV Title Clerk Resume
- No drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years
- Review titles for negotiability
- Reassign titles to buyers
- Deliver titles to customers
- Ship titles to customers (buyers and sellers)
4
Responsibilities For License & Title Clerk Enterprise Resume
- Title and register referral deals for assigned
- Ensure all documents are in compliance with federal and state regulations and file is fully complete
- Ensure lien is recorded correctly for customers within state guidelines
- Issue checks for customer refunds via PeopleSoft
- Follow up procedures that are thorough, timely and accurate to ensure deadlines are met
- Title reports for County Tax Assessor
- Renew all registrations for all company vehicles
5
Responsibilities For Title Clerk, Autonation Resume
- Order plates from county for all vehicles
- Submits legal transfer documents to DMV on a timely basis
- Automotive Title Clerk work under the direction of the Office Manager, to ensure the completion of daily tasks
- Assist in the daily operation of the dealership office
- Help the Office Manager with Automotive Title needs
- Are responsible for the organization of vehicle title documents
6
Responsibilities For Arbitration / Title Clerk Resume
- Process new and used car transactions
- Maintain new and used car inventory logs
- Maintain a detail oriented appearance and a neat work area
- Assist cashier/receptionist as necessary
- Verify check, cash and contract funds
- Process and assign all titles received
- Process title work with OLRS or DMV in a timely manner
7
Responsibilities For Dealership Title Clerk Resume
- Key OLRS report, checks and journal entries daily as needed
- Expedite duplicate title process as needed
- Pull titles, mail plates and copy title work as needed
- Process/maintain dealer plates and temporary markers
- Prepare Service Loaners – maintain tags
- Assist with DMV Enforcement and Floor Plan Audits
- Accurately document receipt of titles and file and store titles upon receipt from State DMVs or Dealers
- Professionally and respectfully communicate with internal customers to obtain needed documents or information necessary to understand their needs
- Identify errors on titles and escalate when appropriate
8
Responsibilities For Lead Title Clerk Resume
- Distribute titles to Title Specialists when requested
- Escalate title change requests to Title Specialists. Accurately store and organize physical titles in the title room
- Pull titles requested by internal departments and provide to Title Specialists for proper distribution
- Correct problems and rejects from counties and state as quickly as possible
- Personally visit county and state tag offices if necessary to expedite customer's tag and title applications
- Keep current with applicable laws
9
Responsibilities For Senior Title Clerk Resume
- Prepare tag and title documents
- Issue stock numbers and stock in used vehicles purchased
- Prepare checks to purchase used vehicles
- Input inventory control information for used cars
- Prepare and maintain trade-in vehicle jackets
- Process all wholesale deals and monitor wholesale receivable
10
Responsibilities For Maryland Tag & Title Clerk Resume
- Verify an pay off trade-ins
- Properly represent the dealership to its customers and vendors in a friendly manner
- Assist in completion of annual review/audit
- Provide quality service to customers for vehicle pick-up’s and disposition; schedule vehicles for pick up location
- Review any new guest accounts in Synkros and CMS at Pearl River Resort for accuracy
- Assist the Title 31 Specialist with their responsibilities when needed
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