Unit Clerk Resume Sample
Jeramy Abernathy
1113 Ruecker Cliffs,
Houston,
TX
+1 (555) 160 1934
Work Experience
Unit Clerk
08/2016
-
PRESENT
Phoenix, AZ
- Scheduling all appointments for new and old patients
- Registering new and old patients for consultation
- Document and aces patient identification and insurance for appropriate coverage
- Obtain required pre-certs, referrals and approvals
- Input, review and reconcile all daily and weekly patient charges
- Answer all internal and external phone calls at clinical desk
- Assist the department director in planning, organizing, coordinating and controlling various projects
- Order tests, exams, or procedures as prescribed by physician
- Sort and file patient internal and external reports, consultations, histories, RO charts
Unit Clerk, PCU PRN
03/2009
-
02/2016
Boston, MA
- Manage RO patient transcription process including pickup, delivery and distribution to referring physicians
- At least three years experience as a receptionist working in a medical clinic setting or closely related field
- Able to read and write accurately
- Able to understand laboratory orders, computer information and some medical terminology
- Able to obtain specimens, including blood specimens, from a patient population that is primarily pediatric and often ill, handicapped or restricted in some way
- Current AHA Healthcare Provider (HCP) Certification
- New Hire Orientation is tentatively scheduled for July, 2017
- Experienced in medical or hospital environment
- Transposes physicians' and nurses' orders and comments from notes to patients' medical history files
Unit Clerk Women s Center PRN
04/2003
-
10/2008
Los Angeles, CA
- Charts patient's vital signs from data supplied by nursing personnel
- Assists in admission, transfer and discharge of patients by processing clerical forms and notification of persons or other departments concerned
- Greets and directs visitors, physicians and hospital personnel
- Assists patients by delivering flowers, menus and mail
- Places telephone calls for patients
- Orders personal items from storage upon request
- Orders newspapers, and performs personal services for patients
- Runs errands as requested by nurses on duty, including drug basket to drug room, goods from Central Supply, medications from Pharmacy, etc
Education
Indiana Wesleyan University - Kokomo Campus
1998 - 2002
School's Degree in Computer
Professional Skills
- Strong computer skills and excellent customer service skills required
- Demonstrates dedication to good interpersonal communication skills with co-workers and patients
- Understanding of basic office skills, including proficiency in the use of computers
- Experience of clerical experience in an acute care setting or either a large diagnostic or multi practice setting
- The organizational skills to maintain records and orderly filing systems and to manage multiple processes simultaneously
- Experience:One (1) year clerical experience that involved some customer service responsibilities and achieve a score of 20 words per minute on the typing test
- Unit clerk training OR 1 year unit clerk experience OR graduate of a medical assistant program with 1 year medical office experience required
How to write Unit Clerk Resume
Unit Clerk role is responsible for computer, medical, basic, terminology, customer, training, general, microsoft, oncology, health.
To write great resume for unit clerk job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Unit Clerk Resume
The section contact information is important in your unit clerk resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Unit Clerk Resume
The section work experience is an essential part of your unit clerk resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous unit clerk responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular unit clerk position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Unit Clerk resume experience can include:
- Demonstrates awareness of clinical priorities, STAT orders, and patient issues requiring immediate attention
- Knowledge of telephone handling and etiquette and Knowledge of customer service skills
- Effectively communicate pertinent information to appropriate individuals
- Communicates effectively in a variety of situations (i.e. answers telephones and call light promptly and in accordance to Salem Health policy). Such as
- One (1) year of experience in office work with computer experience
- Communicate effectively with the ablity to maintain professional attitude in a fast - paced enviroment
Education on an Unit Clerk Resume
Make sure to make education a priority on your unit clerk resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your unit clerk experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Unit Clerk Resume
When listing skills on your unit clerk resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical unit clerk skills:
- Functions as communication resource on the patient care unit using available technology. Demonstrates excellent telephone skills
- Effective communication skills, data entry experience required
- Effective communication skills, data entry experience, and knowledge of medical terminology required
- Demonstrates critical thinking skills in planning and decision making; with marked ability to troubleshoot and use resources to solve problems
- The ability to read, write, speak English and excellent communication skills is essential, as is the willingness to work with disabled members served
- Demonstrates the knowledge and skills necessary to provide assistance appropriate for the patients on their assigned unit/department
List of Typical Experience For an Unit Clerk Resume
1
Experience For ED Unit Clerk Resume
- Knowledge of customer service skills
- Communicates effectively in a variety of situations (ie: answers communication systems promptly and in accordance to Salem Hospital policy)
- Work tactfully and effectively with physicians, nurses and other hospital employees
- Prior experience as a unit clerk
- Computer skills required; knowledge of Microsoft office to include Word and Outlook
- Experience working in a clerical setting desired
- Maintains an adequate amount of clerical/unit supplies in a cost-effective manner
- At least one year of previous clerical experience and basic computer knowledge
- One year clerical and computer keyboard experience
2
Experience For Unit Clerk, PCU PRN Resume
- Demonstrated ability to communicate clearly and courteously with staff, patients, and visitors
- At least one year of previous clerical and computer keyboard experience
- At least one year of previous clerical experience
- Previous clerical and computer keyboard experience
- Demonstrates current knowledge of computer operation
3
Experience For Unit Clerk Women s Center PRN Resume
- Demonstrates current knowledge of down-time processes
- C.N.A. or Mental Health Worker experience
- Set priorities and maintain performance in stressful environments with frequent interruptions
- One year extensive public contact/customer service experience
- One (1) year extensive public contact/customer service experience
- Exhibits telephone courtesy by identifying self and unit, answering or delivering messages in a clear, concise, friendly voice and relaying accurate messages
- Participates in patient movement and status through Vital Works (Patient Tracking) and Transporting Tracking
- Update patient demographic information and provide completed Face-sheets to requesting parties (e.g. Doctors, Nursing Staff, Case Managers, Social Workers)
4
Experience For Unit Clerk Short Hour Resume
- Performs POC testing and quality control on POC testing instruments as assigned
- Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed
- Acts as receptionist, greeting and interacting with patients, visitors and others
- Completes staffing and scheduling administrative functions as delegated by unit leadership
- Respects the patient’s rights, under Maryland law, to strict confidentiality concerning their condition, care and treatment
5
Experience For Unit Clerk PRN Resume
- Provides high-quality clerical assistance to nursing and medical department staff members as requested
- Promote patient safety while transporting patients within the hospital
- Safely assist in providing care for critically ill patients
- Data Entry for all new and existing patients ~ E-Clinical Works and Psych Consult
- Responsible for department stocking and room turn-over
- Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults
- Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs
6
Experience For Unit Clerk, ED, Per Diem Resume
- Flex to a Nursing Assistant Role as needed
- Accurately relays information from physicians, nurses, laboratory personnel and others including those external to Nemours
- Uses Information Systems as required for patient care- Voalte, EPIC (Downtime), label printing, lab requisitions etc
- Follows through on all orders as appropriate such as calling departments for consults. Posts and tracks admissions
- Begin and update Nursing Report Sheet
- Utilize the paging system to announce callers as required
- Prepares Store Room orders according to unit schedule
- Assists patients and/or visitors in locating departments such as Medical Records, Patient Accounts, Cashier, Social Services, Clergy, etc
7
Experience For Unit Clerk Nights Resume
- Maintains security of confidential patient and department information by protecting medical records and the computer system from public access
- Fax machine and Xeroxing knowledge
- 16 hours per week spent on 7 East; 20 hours per week floating between med/surg units
- Coordinate transfer paperwork for patients going to Hospitals
- Keep nursing service personnel informed of residents’ appointments
8
Experience For Unit Clerk Days Resume
- Assists with meeting patient’s basic needs
- Assist with ordering office supplies and forms for department flow
- Maintains and communicates adequate unit supplies, unit communication resources and contributes to maintaining a safe and clean environment
- Interprets information from faxed reservations and converts to a clinical procedure as a scheduled surgical case in the OR Scheduling software
- 2 Responds to patient/family questions and requests directly or by making appropriate arrangements
- 4 Processes all incoming telephone calls from patients and clients in a professional and courteous manner
- 1 Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
9
Experience For Unit Clerk Telemetry Resume
- 6 Maintains filing system to meet the needs of the department
- 5 Assists with patient transportation arrangements, escorting patients when needed
- 6 Follows procedures for incident reporting
- 7 Completes Synquest Training modules in a timely manner
- 2 Provides privacy for patients during sensitive interactions
- 1 Assists in maintaining supplies at appropriate inventory levels
10
Experience For Unit Clerk, West, Per Diem Resume
- 2 Is knowledgeable about office supplies, equipment, and procedures necessary for maintaining smooth operation of unit
- Directs visitors to patients’ rooms or visitor waiting areas
- Records name of patient, address, and name of attending Physician to prepare medical records on new patients
- Monitors and requisitions supplies designated by nursing staff, organizes and stores such in accordance with unit/department procedures
- Manage incoming Tubes from tube station and deliver meds or other items to the RN or medication room
- Assist in monitoring Environment of Care
- Manage incoming Tubes from tube station and deliver meds or other items to the RN
List of Typical Skills For an Unit Clerk Resume
1
Skills For ED Unit Clerk Resume
- Effectively uses and tracks telemetry system, to include tracking of receivers and pagers
- Maintains good employee relations and interdepartmental objectives. Demonstrates conflict resolution practices
- Medical Terminology and basic clerical/receptionist skills
- Read and communicate effectively in the English language
- One year extensive public contact/customer service experience. Additional one year clerical/administrative support experience
2
Skills For Unit Clerk, PCU PRN Resume
- Experience using computer with Microsoft Windows including Word, Outlook and Excel
- Demonstrates knowledge of third party billing and have the ability to thoroughly answer patient inquiries pertaining to Out- Patient Services
- 4 Demonstrates competency in arranging for telephone translation service for non-English speaking patients
- One (1) year experience as Unit clerk/secretary in an acute care setting
- Medical clerical experience supporting healthcare staff
- Completion of medical terminology training within first year of hire, if hired without clinical experience
- One year current work experience as a Unit Clerk/Secretary in an Acute Care setting
- One year of clerical experience, preferably in a hospital setting
3
Skills For Unit Clerk Women s Center PRN Resume
- 0 to 6 months experience required preferably as a nursing assistant, as an EMT, CCT, or EMTP, or student nurse
- Experience as a unit clerk or CNA in a hospital setting
- Previous patient care experience
- Skill in the sterilization and set up for different surgical procedures
- Demonstrates an ability to be flexible, organized, and function under stress
- Operates the fax and photocopy machines
- Demonstrates actions towards the prevention of harassment in the workplace
- CPI prior to or within 6 months of employment (Emergency Department and Behavioral Health Units only)
- Two years perioperative services experience
4
Skills For Unit Clerk Short Hour Resume
- One (1) year of secretarial experience
- One (1) year of experience with medical terminology
- Experience with IDX, spreadsheets and Word documents
- One year of experience as a Unit Clerk, Secretary or Medical Assistant
- Demonstrates the ability to use appropriate computer software
- Demonstrates sound knowledge base of clerical functions specific to the unit
- Operates hospital computer system and other equipment in a safe and accurate manner
- Demonstrates knowledge of the organization’s various emergency codes response procedures; calls codes on overhead speaker system correctly and audibly
- Provide Medical Skilled Unit (MSU) with full clerical services, transcribe physician communication orders, and oversee patient medical chart system
5
Skills For Unit Clerk PRN Resume
- Provides excellent guest relations to all customers
- Demonstrates knowledge of procedures for child security
- 5 Demonstrates full compliance with departmental telephone voice mail procedures
- 2 Obtains patient charts prior to appointment
- Interacts with all others in a manner consistent with excellent hospital public relations
- 2 Utilizes effective communication techniques and maintains appropriate lines of authority
- Demonstrates support and compliance with UMMC Midtown Campus’ mission, values, philosophy, goals, objectives and policies
- Operates, maintains, and stores all equipment in a knowledgeable, safe and efficient manner
- The Unit Clerk demonstrates sound knowledge base of clerical functions specific to the unit
6
Skills For Unit Clerk, ED, Per Diem Resume
- Clerical experience required. Medical terminology desired
- Clerical experience required
- Completion of an organized patient Care Associate course offered by a college or other community facility with clinical experience
- Previous experience in a hospital or relevant environment
- Answering telephones and accurately recording and processing messages
- Preparing and maintaining charts according to the unit's standards
- Nursing Assistant or patient care tech training
7
Skills For Unit Clerk Nights Resume
- Looking for someone who is adaptable to change, flexible, and a team player. Apply Today!
- Training in/completion of Order Entry computer system
- Training provided by department
- Reasoning ability: Ability to define problems and make decisions based on available information involving variable situations
- Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing
- 4 Assists with maintaining office equipment by performing user appropriate tasks according to instructions and notifying maintenance of faulty equipment
- Admit, transfer, and discharge residents. Assist in arranging for transportation, packing residents’ belongings, escorting them to
8
Skills For Unit Clerk Days Resume
- 3 Determines reason for the patient visit recognizing chief complaints and assessing urgent situations requiring immediate medical attention
- 3 Assists with locating and obtaining supplies and running a variety of errands as directed
- 2 Remains calm, informing appropriate personnel, and assisting in documenting events
- Ensures adequate inventory of supplies and materials by assessing available space and ordering daily and weekly supplies according to the standard
- Participates in cost containment measures by utilizing supplies efficiently, recording all charges accurately, and utilizing work time productivity
- Assist in scheduling, timekeeping, and data entry of nursing staff practices confidentiality in all client, employee and management related matters
- Answers telephone following MHC policy using appropriate etiquette and communicate information to appropriate personnel or family as appropriate
- Ensures an adequate stock of supplies and assists in cost containment through the appropriate ordering and conserving of supplies
- Confers with supervisor(s) regarding scheduling of the surgical patient
9
Skills For Unit Clerk Telemetry Resume
- Assists nursing staff with answering call lights
- Acts as a receptionist politely and courteously communicates with others. Works at maintaining an efficient and safe nursing station
- Work in collaboration with nursing, case management and counseling on a daily basis
- Complete all scheduling functions for the Nursing Department
- Knows room location of all patients and nursing care assignments on nursing unit
10
Skills For Unit Clerk, West, Per Diem Resume
- Responds with promptness, empathy and interest to needs of patients including answering patient call lights
- Enters patient charges as requested, ensuring accuracy and asking for clarification when needed
- Assists with transferring and transporting of patients as requested
- Performs EKG's on patients undergoing Pre-Anesthesia Testing, as directed by RN
- 2 Notifies housekeeping as appropriate for necessary non-scheduled cleaning
- 5 Verbalizes understanding of how to arrange communication assistance for hearing impaired patients
List of Typical Responsibilities For an Unit Clerk Resume
1
Responsibilities For ED Unit Clerk Resume
- Computer skills required ; knowledge of Microsoft Office to include Word and Outlook
- Experience as a certified medication aide or similar clinical experience
- Two years clerical or related experience
- Experience in MS Word, Excel, Outlook and a database computer software in a windows environment
- Competive salary of up to $16/hour, based on years of experience
- Quality, cost-effective health care
2
Responsibilities For Unit Clerk, PCU PRN Resume
- Current administrative/clerical experience
- Administrative support experience
- Assembles, maintains, and coordinates all activities and processes related to the patient’s medical record (chart) according to policy
- Completes unit clerical responsibilities to support unit functioning
- Coordinates with staff to support patient care tasks and nursing workflow
- Participates in unit activities including unit based committees
- Maintain an accurate phone log of all calls coming into unit, type, time of day, and action taken
- Seeks input and clarification from appropriate staff or resource when unclear or unaware of information being sought
3
Responsibilities For Unit Clerk Women s Center PRN Resume
- Responds politely and helpfully when information being sought is unavailable
- Follows correct procedures if callers or visitors display threatening or other potentially dangerous or disruptive behaviors
- Prepares charts for new admissions, and discharge paperwork for departing patients
- Act as liaison between MSU and other departments to facilitate scheduling of patient healthcare services
- Open to floating between units
4
Responsibilities For Unit Clerk Short Hour Resume
- Supports work of the department by facilitating transfer of information
- Supports department by posting charges
- Supports Clinical Staff during Traumas, resuscitations and all other emergencies
- Knowledge of sanitation, infection control, personal hygiene, basic health and safety precautions applicable for work in hospital setting
- Knowledge of administrative processes to include, but not limited to documentation, order entry, stocking supplies
- Manage incoming tubes form tube station and deliver meds or other items to the RN/medication cart
5
Responsibilities For Unit Clerk PRN Resume
- Knowledge of telephone handling and etiquette
- Graduate from a certified nursing assistant program
- Unit clerk/secretary in an acute care setting
- Administrative support in an acute health care setting
- Able to obtain specimens, including blood specimens, from a
- Uses universal precaution when handling patients
6
Responsibilities For Unit Clerk, ED, Per Diem Resume
- Pages in-house staff on paging system
- Maintains a clean work environment; prevents communicable disease by applying Standard Precautions in all situations
- BLS (or obtained during orientation)
- 6 FTE, Evening shift 3p-11:30p
- 20 hours per week, evening shift 3p-3a
- Transcribe physicians’ orders to care plans, medication cards, treatment plans, etc., as required
7
Responsibilities For Unit Clerk Nights Resume
- Notify the resident’s responsible party when there is a change in the resident’s condition as instructed
- Notify, as instructed, the resident’s responsible party when the resident is involved in an accident or incident as instructed
- Admit, transfer, and discharge residents. Assist in arranging for transportation, packing residents’ belongings, escorting them to discharge/transfer area, loading, etc., as necessary
- Assist in the completion of necessary medical and administrative records upon the resident’s admission, transfer, and/or discharge
- Forward completed charts of discharged residents to the Medical Records/Health Information Department
- Direct visitors to resident rooms, office areas, etc., as necessary
8
Responsibilities For Unit Clerk Days Resume
- Answer telephone and call lights, take messages and communicate promptly to the appropriate person
- Make hourly rounds to each patient’s room to assess any unmet needs
- Under the direction of the nurse manager, order, receive and store supplies and equipment
- Answers the phone, processing and routine incoming calls, coordinating communications within the department and interdepartmentally and with the physician’s offices
- Process the scheduling requests for all surgeries, invasive and non-invasive procedures to meet the physicians’ needs and to ensure smooth flow, efficient progression of scheduled cases
- Reports observations and patient/physician needs to the appropriate person
9
Responsibilities For Unit Clerk Telemetry Resume
- Utilizes Meditech to facilitate unit needs
- Transcribes all orders from the patient charts onto the chart and medication sheets. Completes all paperwork and telephone notifications related to those procedures. Notifies the RN of all STAT/Now orders
- Organizes and maintains patient records by filing reports on the appropriate charts, calling for old records on all admissions, thinning charts, copying reports, assembling charts and ensuring completeness
- Coordinates communication with physicians, staff, patients and families through use of telephone and intercom systems
- Completes documentation related to unit activity such as current census, patient admissions, discharges, transfers, surgeries, Nursing Station Activity Sheet and diet sheets under the direction of the Head Nurse
- Participates actively in all aspects of the CMS survey process, including pre-survey preparation, actual survey, and post-survey plan of correction when requested. Promotes survey preparedness at all times
10
Responsibilities For Unit Clerk, West, Per Diem Resume
- Functions as a collaborative team member in a fast-paced healthcare environment
- Greets and interacts with families in person and via phone
- Engages with staff across multiple departments to obtain information and resources
- Maintains a clean, safe, orderly environment
- Initiates and maintains patient paper and electronic medical records
- Types documents necessary for unit functions such as staff meeting minutes, and creation of flyers/notices, and other identified documents by the unit manager or designee
- Processes department mail and maintains reports, logs, and forms
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