Tour Coordinator Resume Sample
Melyssa Abbott
3438 Braun Fords,
Phoenix,
AZ
+1 (555) 288 2760
Work Experience
Assistant Manager Tour Coordinator
06/2015
-
PRESENT
Philadelphia, PA
- Helps process all invoices and priorities, set up vendors, liaise with A/P, finance, and travel agents. Work with marketing, promotion, sales and publicity staffs to centralize the flow of touring information on a roster of 100+ Warner Bros. Records artists, and be able to synthesize information quickly and distribute accurate and clear itineraries on a daily basis
- Work with the Artist Development department to compile and print meeting agendas, format schedules, and price/schedule travel
- Manage and distribute LA.NY /Festivals grid. Compiling and organizing of all tour dates and artist festival appearances
- Checking counts and working to support softer dates in collaboration with promoter’s marketing manager, radio, street teams, and new media
- Coordinate with promoters and agencies to help ensure sellouts as well as including appropriate album marketing in all promoters’ tour marketing
- Cover numerous LA shows, manage guest lists, obtain credentials, VIP tables, parking as appropriate, manage meet and greets, etc
- Responsible for following and administering the rules, regulations and guidelines set forth by "Feld Entertainment, Inc." best practices
Tour Coordinator
11/2009
-
01/2015
Houston, TX
- Responsible for own professional standards of conduct, appearance and workmanship in respective job
- Coordinates all communications involved in obtaining visas for all show personnel traveling from country to country before the beginning of and during the tour
- Experience working with and managing large groups/events
- Travel internationally and domestically 100% of the time
- Use initiative to complete miscellaneous tasks
- Highly developed organizational, research, business negotiation, communication, and time management skills
- Write detailed comprehensive reports and correspondence
New Student Orientation & Campus Tour Coordinator
06/2006
-
05/2009
Houston, TX
- Responsible for ensuring completion of all required Employee documentation to support the hiring and work permit process, and for maintaining personnel files with the aforementioned documentation
- Responsible for coordinating transportation for all Unit personnel from engagement to engagement, as well as at the beginning and end of a “tour", city to city and from hotel to venue
- Arranges hotel accommodation for all Unit personnel, for the duration of the tour according to budgets set by the Company
- Responsible for collecting and settling the hotel bill, in conjunction with the Company Manager or General Manager and Unit Controller
- Gathers and provides information for show personnel including medical, dental, transportation and accommodation information on a per city basis
- Collects and disseminates information that pertain to show personnel, tour accommodations, transportation, medical as it relates to Workers Comp and Insurance claims, personnel lists and documentation and the Unit’s contact information between the traveling units and the head offices
- Functions as the unit liaison to Regional Marketing persons to ensure the proper coordination and supervision of Public Relation issues
Education
University of Illinois at Chicago
2002 - 2006
Bachelor's Degree in Related Field
Professional Skills
- One to two years’ general experience in a touring environment
- One to two years’ general experience in a touring environment, an asset
- Experience with entertainment industry accounting, an asset
- Experience in working abroad with currency and different fiscal rules, an asset
- Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences
- Previous call center experience helpful
- Working with the Associate Company Manager, support new employees and artists and provide them with orientation
How to write Tour Coordinator Resume
Tour Coordinator role is responsible for travel, general, finance, credit, training, security, compensation, payroll, immigration, insurance.
To write great resume for tour coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Tour Coordinator Resume
The section contact information is important in your tour coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Tour Coordinator Resume
The section work experience is an essential part of your tour coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous tour coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular tour coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Tour Coordinator resume experience can include:
- Prior experience as a marketing intern
- General Microsoft office skills
- Some experience organizing or participating in Public Relations/Promotional events
- Experience working in or knowledge of the travel or hospitality industries
- Maintain good links with local BBC programme-makers and to work with colleagues to explore and create ways of working together
- Responsible tracking and processing Timeshare presentation tour for APAC Region
Education on a Tour Coordinator Resume
Make sure to make education a priority on your tour coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your tour coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Tour Coordinator Resume
When listing skills on your tour coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical tour coordinator skills:
- Working with the Tour Services Manager, support new employees and artists and provide them with orientation
- Occasional kneeling, pushing, pulling, lifting, walking and standing
- Occasional kneeling, pushing, pulling, lifting up to 20lbs
- Manage petty cash and credit cards on tour (ordering cash, preparing deposits, conducting verifications and reimbursements for whole tour as needed)
- Tour Coordinator is also responsible in checking making sure all sales presentation tours are processed accurately with correct marketing information
- Interpret the company budget tracking with the Tour Directors and maintain the forecasting schedule as needed
List of Typical Experience For a Tour Coordinator Resume
1
Experience For Reservations Tour Coordinator Resume
- Coordination of all travel for staff, vendors, temp staff, freelance, sponsors, partners, VIP’s, etc. that includes transportation, shuttles or rental cars, and housing
- Responsible for coordinating parking for staff, vendors, temp staff, freelance, sponsors, partners, VIP’s, etc
- Support Sponsorship & Business Manager on all day-to-day needs to flawlessly execute partner agreements
List of Typical Skills For a Tour Coordinator Resume
1
Skills For Reservations Tour Coordinator Resume
- Deliver superior customer service to ensure all Visitor Center guests have a stellar experience
- Coordinating traveler arrangements, including logistics, invoicing, travel insurance, visa applications, medical information, and personal data
- Book lodging for touring personnel and fly-ins according to directives provided by the Tour Services Manager and Production Manager
- Prepare the rooming list in keeping with tour policies and employee seniority
- To implement exciting and interactive tours of the BBC premises highlighting all locally based productions for both adults and children
- Responsible for the line management of a team of tour guides including recruitment, training, annual personal development reviews and staff development
- Entry-level understanding of marketing with a desire to market shows
- Act as a point person during daily operations, providing leadership and guidance for all team members
2
Skills For Supervisor Tour Coordinator Resume
- Bilingual Japanese, Korea, or Chinese speaking helpful
- Access to cool brand clothing and swag, top events, beer allotment (21+)
- Liaise with tour employees and artists, the group insurance provider and IHQ in all matters relating to group insurance
- Support tour departments and administer Cirque’s work wear program, work clothing policy and years of service recognition program
- Track Concur reports and Concur support, including any disputes
- Close merchandise and F&B registers when needed, and support SCX teams during tear-down
- Support the organisation of Finance’s tax clinics and tax information communications to tour, according to department directives
3
Skills For Assistant Manager Tour Coordinator Resume
- Support and assist Tour Directors in the navigating of the monthly/yearly budgets
- Support the Tour Services Manager as regards to travel and lodging procedures and activities as required
- Analyze transport needs for regular touring personnel and fly-ins hired for transfers
- Coordinate the booking of airline tickets in collaboration with the travel agency
- Ensure compliance with the organization’s travel and lodging policies on tour
- Establish working relationships with various artists’ managers
- Responsible for training tour guides on the tour process and script
- Possesses productive, energetic, and self-motivated attributes
- Fluency in English, spoken and written, essential; fluency in French, an asset
4
Skills For VIP Tour Coordinator Resume
- Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, and health/dental benefits
- Organize and follow up on activities related to immigration, as directed by the Senior Immigration Advisor
- Organize and follow up on activities related to social security matters, as directed by IHQ
- Administer all follow-up work with regard to workers’ compensation
- Promote and support the use of the Employee Assistance Program (EAP) and other Human Resources services in place
- In collaboration with the Accounts Payable team, ensure that all bill payments are administered, processed and transferred accordingly
- Prepare Concur reports for miscellaneous travel reimbursements for tour
5
Skills For Tour Production Coordinator Resume
- Code and send miscellaneous accounts payable invoices
- Be the key support for Concur, WebCycle and SAP systems on tour
- Collaborate with Montreal for cash transport companies
- Book revenue in collaboration with SCX Manager and Kitchen Manager
- Support the Tour Management team in payables and administrative processes
- Clear CSST and other third-party advances and balance sheet accounts
6
Skills For New Student Orientation & Campus Tour Coordinator Resume
- File appropriate reports and related compliance documents as required by IHQ
- According to the Finance department’s directives, fill out appropriate administrative reports and support the Tour Management team to insure that all fiscal and legal processes are correctly implemented and respected in each territory where the tour operates
- Prepare month-end accruals for the tour under the guidance of the Associate Company Manager and Company Manager
- According to the Finance department’s directives, fill out appropriate administrative reports and support the Tour Management team to ensure that all fiscal and legal processes are correctly implemented and respected in each territory where the tour operates
- Organize and follow up on activities related to immigration, as directed by the Senior Immigration Advisor;Organize and follow up on activities related to social security matters, as directed by IHQ
- Arrange city-to-city travel, luggage/office vans and flights for staff
- Produce, communicate and monitor transport schedules
7
Skills For Tour Operations Coordinator Resume
- Manage ad hoc problems with accommodation and travel arrangements
- Coordinate and communicate the information required for all staff transfers and annual vacation leave
- Produce a tour book for staff and specific documentation requested by the Tour Services Manager (e.g. fly-in tour book)
- Adhering to a precise preparation and distribution timeline for travelers’ pre-departure mailing and invoices; diligent follow up on delayed payments and missing traveler information
- Be able to properly identify owner tours
8
Skills For In House Tour Reception Coordinator Resume
- Follow up with any unpaid tour and FIT accounts to resolve open folio’s
- Adhere to the Hotel’s environmental initiatives
- Actively participate in The Fairmont Chateau Whistler’s environmental program and department specific initiatives in working towards sustainable operations
- Process all staff payroll time sheets and manage any related issues
- To schedule and maintain the staff rota to ensure each tour has the appropriate number of Guides assigned to it. Including managing bookings to ensure maximum visitor occupancy to ensure best use of staffing resources
- To prepare and conduct the daily briefings to tour guides
- To be the main point of contact for: Business Continuity (including creating and managing local BBC Tours plan), Health and Safety (including creating Risk Assessments), Security (including ensuring safe and secure tours), Facilities Management, BBC Tours Booking Line (Capita), Engineering support
9
Skills For Tour Marketing Coordinator Resume
- Act as main point of contact for customer complaints and comments, responding appropriately and in a timely manner, escalating where necessary. Act as main point of contact for complex internal enquires
- Responsible for working with several marketing team
- Assist with maintaining national promotions and ticketing programs
- Responsible for general data entry and administrative work related to marketing plans
- Focus on suggesting and implementing approved changes and updates to the tour route, tour script, including collaborative work on developing potential new tour opportunities in Miller Valley
- Work with and track deliverables for our photo sales program
- CRS data entry
- Organizes and expedites flow of work through supervisor’s office and/or administrative department. Initiates follow-up action. Serves as resource to others on departmental and university procedures or in the resolution of moderate to complex problems or issues. Interacts with university offices and/or supervisor’s subordinates to facilitate communications and information exchange
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