Training & Development Coordinator Resume Sample
Oscar Raynor
352 Schamberger Greens,
Los Angeles,
CA
+1 (555) 418 1436
Work Experience
Training & Development Coordinator
07/2016
-
PRESENT
Boston, MA
- Organizing training via online and / or calendar invites booking conference rooms and maintaining training calendar
- Ensuring all training materials and equipment are in place performing data collection
- Analyzing course evaluations and attendance data
- Develop and maintain training materials, such as; task based training learning modules, electronic exams in LMS tool, SOP quizzes, eLearning, etc
- Assist with conducting training impact assessments for change controls; as needed
- Assist with development of MSO/Quality training calendar
- Serve as Mentor for Production new hire orientation
- Serve as administrator role in LMS tool
- Create and maintain up-to-date Training and Development publications, reports, documents, manuals, guides and marketing materials to ensure availability and accessibility for managers and employees
Training Development Coordinator
07/2012
-
02/2016
San Francisco, CA
- Respond to requests for information and services from internal and external clients to ensure customer needs are met and training programs run efficiently
- Coordinate training program logistics, meeting site planning, online collaboration tools and communication to participants to ensure programs are conducted efficiently with minimal inconvenience to participants
- Provide education on the Training and Development programs offered and assist (as needed) managers/employees in identifying programs which meet their training needs
- Code, process and track invoices, journal entries and departmental expenses to ensure timely and accurate accounting, budgeting, cost summaries and ensure all Training and Development programs are charged appropriately
- Assist department with general maintenance and data upkeep of the training system to ensure ongoing system functionality and training data is current and accurate
- Provide end users support for the training systems, to include report generation, problem solving and escalation of technical issues to ensure the full utilization of the training system in meeting the needs of the end user
- Valid driver’s license and ability to drive
- Plan, organize and facilitate classroom training, including reoccurring training sessions for Onboarding, Hospitality, and New Employee Orientation. Prepare class materials, coordinate catering, speakers, and facilities
Training & Development Coordinator V.i.e
02/2009
-
02/2012
San Francisco, CA
- Administration of Learning Management System: manage user accounts, administer mandatory education assignments, provide consultation support for lower level Administrators, troubleshoot and resolve IT Help Desk requests
- Design/develop new eLearning courses in support of organizational goals as well as at the request of the Compliance Office, Privacy Office, HR Dept. and Physicians/Residents. Innovate/maintain quality, functionality and continuity of existing eLearning courses
- Design/develop new instructor-led classroom training in support of organizational training needs
- Administration of web-based T&D/HR programs: online employee recognition portal, performance appraisal program, survey programs, department intranet pages, and internal networking system
- Record/stream live T&D events. Edit video/audio, incorporate graphics and produce high resolution video files for web sharing
- Responsible for T&D dept. marketing/communication: write articles for the company newspaper, company-wide emails regarding training events, etc
- Track training attendance and completion of assigned training, and compile and prepare training metrics
- Conduct training needs assessments and analyze training requests to identify proper training solutions
- Extract, organize, and analyze data from surveys and evaluations
Education
Emory University
2004 - 2008
Bachelor's Degree in Training
Professional Skills
- Intermediate proficiency and strong working knowledge of PeopleSoft, Qualtrics, Skillport/Skillsoft, Drupal, and Zoom
- Strong computer skills, including Microsoft Office and web-based training tools
- Basic knowledge of the instructional design process and graphic design and excellent writing and proof reading skills
- Prior work experience and knowledge with curriculums and certification program design and technical writing experience
- Strong interpersonal and communication skills required to build and maintain working partnerships with all levels within the organization
- Exceptional organizational skills, including the ability to handle multiple assignments and prioritize work
- Good problem-solving skills, with demonstrated ability to provide creative solutions to real-time challenges with consistent follow through
How to write Training & Development Coordinator Resume
Training & Development Coordinator role is responsible for training, development, organizational, software, business, learning, microsoft, presentation, analytical, design.
To write great resume for training & development coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Training & Development Coordinator Resume
The section contact information is important in your training & development coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Training & Development Coordinator Resume
The section work experience is an essential part of your training & development coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous training & development coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular training & development coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Training & Development Coordinator resume experience can include:
- Developing and automating the assignment of Learning Plans, Job Skills, etc
- Skill in establishing and maintaining effective working relationships with employees at all levels of the organization and with contractors
- Demonstrated skill in presenting and facilitating interactive classes
- PC/Technology Skills: Basic proficiency in Microsoft Office tools
- Possesses organizational skills to multi-task, meeting deadlines and be able to work independently
- Previous experience in delivering training / designing training an advantage
Education on a Training & Development Coordinator Resume
Make sure to make education a priority on your training & development coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your training & development coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Training & Development Coordinator Resume
When listing skills on your training & development coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical training & development coordinator skills:
- Proven experience in providing customer service in Business to Business environment paired with excellent problem solving skills required
- Strong organizations skills with ability to prioritize
- Effective project management, critical thinking and problem-solving skills
- Strong Leadership and communication skills - acts as the Supervisor in their absence
- Excellent, communication, interpersonal, and presentation skills
- Attention to detail/accuracy, quick learner, excellent follow through and internally motivated to seek out answers, generate ideas, and develop new skills
List of Typical Experience For a Training & Development Coordinator Resume
1
Experience For Medical Education & Training Development Coordinator Resume
- Skill in planning and implementing training programs
- Experience in gathering critical information from multiple sources, synthesizing data and compiling into a report for analysis
- Minimizing costs by maintaining the training schedules and coordinating training for qualification and certification
- Supporting coordination of common training across site; schedule personnel to attend specific training
- Coordinating site and corporate training initiatives
2
Experience For Training Development Coordinator Resume
- Collaborating with external resources (outside of their unit/dept) to analyze the needs, design, develop, implement, document, and measurement of training
- Supporting the design and development of training content in consultation with key stakeholders
- Strategically contributing to capability development of FICC & CIB. By identifying learning gaps and incorporating learning solutions to close those gaps
- Maintains an accurate training scheduling system; providing departmental leadership and staff members with both short term and extended training schedules
- Keep current on specific certification requirements and ensure training resources are secured to meet the training needs
- Manages the logistical and administrative aspects of the training activities, including venues and equipment
- Develop and maintain a training database of training records, scheduled courses, calendars, etc
- Run the OneSource EDU site (i.e. training records, user properties, groups, learning plan assignments, etc.)
- Develop current workforce through training initiatives and career path planning
3
Experience For HR Training & Development Coordinator Resume
- Development and maintenance of the call center training syllabus
- Coordinate the schedule for Emerson-led workshops and serve as training coordinator
- Assist and support the implementation and successful completion of all mandatory business unit training
- Knowledge of concepts of adult learning and leadership theories
- Designs and develops training and other presentations
- Supports business through product, service and subject matter training
- Conduct virtual training for employees in remote locations
- Create and maintain all training materials
4
Experience For Training & Development Coordinator V.i.e Resume
- Create and provide cross training programs
- Facilitate HR/management training modules
- Deploy HR projects such as “Academy concept” and “learning market”
- Coordinate Eclipse training companywide
- Provide reports on AB Rockwell training and be co-administrator for Schneider Electric Square D sites
5
Experience For Training & Development Coordinator Resume
- Train all Team Members with on-the-job training
- Fill in for other Team Members as required (trained and capable of running all operations in assigned area)
- Generates and implements continuous improvement ideas for all ideas for training program
- Ensure proper implementation and execution of all training goals
- Provide training and manage employee qualifications
6
Experience For Medical Education & Training Development Coordinator Resume
- Collaborate with Corporate, Regional, and Site L&D Coordinators to drive best practices and consistency of training across the site
- Maintain department documentation (e.g., policies, procedures, technical documentation)
- Take first escalation call from the call center representatives
- Be the liaison with external parties, organizes and facilitates work-groups, and establishes, maintains, and manages the training program based on department needs
- Be responsible for internal and external communication on department training initiatives and serves as the point of contact for the Training Program
- Guide and assist subject matter experts with the development and appropriate delivery methods for course content; Need to learn and stay abreast of the knowledge, skills and abilities needed to meet the training needs of the various jobs within the Air Force and Department of Defense (DoD)
- Conduct needs assessment for training and development to enhance the effectiveness of employee performance and engagement in achieving business unit goals and objectives
- Research, prepare, develop, and assist with development of appropriate Training and Development Programs, Training Packages/Modules/Courses, designed to expand the knowledge and competencies of the Flow Controls team
- Support the execution, planning and facilitation of Human Resource Development; provide professional development and career managements perspectives
7
Experience For Training Development Coordinator Resume
- Work with the VP of HR and all levels of management on performance, organizational and leadership matters
- Support the Emerson Organization Review process annually; including the scheduling and support of the Talent Review process and the coordination of the Individual Development Planning activity
- In cooperation with the recruitment coordinator, plan and conduct new employee orientation to foster positive attitude toward organizational objectives
- Assist in the administration of Employee Opinion Surveys and feedback sessions
- Implement leadership development training/activities aimed at division high potential employees, as directed by the Director of Org Development for Final Control and VP of HR
- Assist with miscellaneous projects to enhance the service offerings of the HR team
- Basic knowledge of PeopleSoft HRIS system
8
Experience For HR Training & Development Coordinator Resume
- Basic knowledge of HR Book Of Knowledge
- Develops tenured employees based on quality analysis and identified gaps
- Builds and maintains relationships with our business partners and other support areas
- Aptitude to learn new processes quickly and the ability to present content in a simplified manner
- Possesses excellent presentation and classroom management skills and apply adult learning principles to maintain participant’s interest and achieve learning objectives
- Exhibits excellent interpersonal skills to be able to relate to different levels of the organization and work effectively with vendors, act as a liaison between the business and IT
9
Experience For Training & Development Coordinator V.i.e Resume
- Able to learn the business functions and create curriculum to support employees within the function
- Strong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of management
- Create content and maintain SDC website
- Process travel claims and reconcile procurement cards
- Support Human Resources (and related) programs and events
- Develop forms, surveys, and generate reports
- Determines most appropriate method of program delivery, e.g. online, interactive, lecture, group instruction
10
Experience For Training & Development Coordinator Resume
- Researches, identifies, and recruits program presenters and subject matter experts; develops and maintains external contacts with the coordinators of programs in other schools, in the private sector, and with consultants/speakers
- Selects or develops testing and evaluation procedures to be used at completion of each training session to evaluate instructor performance and the effectiveness of training programs, and to solicit recommendations for improvement
- Revises the design of training curriculum and methods to improve effectiveness by considering evaluation results and keeping current on training design and methodology
- Reviews and monitors progress of training programs through utilization review; accumulates and analyzes feedback from participants, supervisors, administrators, and speakers
- Develops, prepares and presents periodic and special reports on training activities
- Research, analyze information and form recommendations
- Entirely run the training process : conduct annual training and development needs assessment, propose training and development programs, pilot the training budget.
- Ensure the training subsidies process in collaboration with Luxembourg authorities
- Work with functional management in order to facilitate Development Plan programs; coach Leaders and others involved in employee development
List of Typical Skills For a Training & Development Coordinator Resume
1
Skills For Medical Education & Training Development Coordinator Resume
- Skill in effectively communicating, both orally and in writing, with a diverse employee population at all levels
- Working knowledge of cGMPs, Good Documentation Practices, and good record keeping principles
- Skill in handling multiple tasks and prioritizing workload
- Continuously improving their skills and knowledge to maintain alignment with current learning and development trends
- Intermediate/advanced computer skills including Microsoft Word, Excel, PowerPoint and LMS software
- Progressive critical-thinking skills with the ability to assess and devise action plans regularly
2
Skills For Training Development Coordinator Resume
- Exceptional organizational skills to manage data entry of multiple client engagements and training initiatives
- Demonstrates excellent written and oral communication to write and deliver training programs, and develop action plans
- Proven record of good attendance and work history
- Coordinate and perform daily administrative and support functions to ensure the department runs efficiently and effectively
- Adobe Creative Cloud suite skills
- Understanding the FICC & CIB business and experience working in a complex environment
- Two years' experience working with the public in a Human Resources, training, marketing, advancement or special events department
- Experience in developing and delivering training for adult learners
- Experience using marketing concepts and techniques to market training programs
3
Skills For HR Training & Development Coordinator Resume
- Develop trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities
- Significant work experience as a trainer, coach, or training facilitator, preferably in the manufacturing environment
- Demonstrated success in coordinating learning activities and events
- Manages learning platform (Degreed), including users, content, library, and skill plans
- Experience of delivering projects
- Manufacturing industry experience required
4
Skills For Training & Development Coordinator V.i.e Resume
- Intermediate proficiency and strong working knowledge of Microsoft Word, Excel, PowerPoint, Excel, and Publisher
- Demonstrated commitment to positively working with people from a broad diversity of backgrounds
- Experience in human resources or training/development
- Knowledge of methods that assess and evaluate training program effectiveness and update programs accordingly
- Experience with learning management systems (LMS) and web delivery tools
- Provides developmental coaching and feedback to new employees to enhance skill development
- Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance
- Experience in a similar role, that includes e-learning platforms
- Strong ability to complete full training cycle
5
Skills For Training & Development Coordinator Resume
- Manage multiple projects, priorities, and lead teams
- Move seamlessly from one task to another, manage multiple priorities, deal with change, and remain optimistic, productive, creative, and calm
- Social media content development experience
- Leadership/managerial experience
- Increasingly responsible office administrative or coordinator experience
6
Skills For Medical Education & Training Development Coordinator Resume
- Coaching and developing unit/department employees to establish a high performance culture
- Training scheduling for the whole year
- Managing end-to-end learning process and solution
- Provide call center training to new hires (including supervising the side-by-side training sessions)
- Provide call center ad hoc training (including “refresher” training as well as training on new process and procedures)
- Delivers new hire training in a classroom setting using a variety of teaching methods
7
Skills For Training Development Coordinator Resume
- Develop and assist in implementing strategies, training, and learning materials for promoting workplace safety
- Provide quality monitoring & feedback during training
- Coordinate Business Unit reporting to corporate headquarters including Communication Plans, Conflict of Interest and Ethics reporting
- Coordinate campus and eLearning training initiatives and co-facilitate training topics
- Responsible for coordinating and scheduling for HHC students (med, pharmacy, nursing, etc) at all facilities
- Maintain and track all training records, including safety and developmental training
8
Skills For HR Training & Development Coordinator Resume
- Manage communications, materials, and logistics (including course enrollments, training materials, hotel and food and beverage) for training programs
- Handle legal requirements regarding training
- Assess district-wide developmental needs to drive training initiatives. Identify and arrange suitable training solutions for employees
- Develop and monitor spending against the training budget
- Knowledge of training design and delivery, including management and leadership curriculum design, staff and career development programs
- Knowledge of web conference planning services, e-learning curriculum
- Maintain accurate training records, databases and auditable tracking systems
- Conducts training needs analysis / internal client interviews to identify key training needs
9
Skills For Training & Development Coordinator V.i.e Resume
- Coordinate workshops and maintain training records in the University's learning management system
- Develops, conducts, and assists in the implementation of a needs-assessment analysis targeting current and future training needs of the campus
- Pilot the onboarding /training processes and booklet
- Responsible for implementing corporate Training and Development strategies guidelines and programs locally
- Schedules vendor training; both on and off campus including travel arrangements as outlined within CSU’s travel policies
- Coordinates traditional classroom training and virtual learning events
- Liaise with Faurecia University for deployment&follow-up of corporate training programs
- Plan, organize, and direct a wide range of training and employee engagement activities
10
Skills For Training & Development Coordinator Resume
- Conduct follow-up of all completed training to evaluate and measure results
- Develop and maintain communications to ensure employees have knowledge of training opportunities and general information
- Plan, organize, facilitate and order supplies for employee training events
- Familiar with both traditional and modern job training methods, trends and techniques
- Comfortable working a flexible schedule and available for after hours, weekends, and holidays when travel emergencies occur
- Knowledge of commonly used concepts, practices and procedures within the field of Training and Organization Development
- Assist with real-time interaction call monitoring of the call representatives
- Recruitment: Responsible for the on time hiring for open positions
- Provide operational support to organization’s succession planning program
List of Typical Responsibilities For a Training & Development Coordinator Resume
1
Responsibilities For Medical Education & Training Development Coordinator Resume
- Balancing computer based, classroom, and hands on training to maximize effectiveness
- Experience working in educational institutions
- Developing programs for specific training based on content provided by subject matter experts (SME’s) and outside training sources
- Ensuring the accuracy and availability of all training materials (paper, electronic, and other media)
- Ensuring the consistency and continuous improvement of training programs
- Regularly research, review, and evaluate new training programs, software and developing training technologies
- Routinely and regularly solicits input from staff regarding training needs, requests, and participation
- Monitors budget to ensure that training and travel costs do not exceed the annual budget allocation; Fiscal Year 2018 $50,000 was allocated for staff training
2
Responsibilities For Training Development Coordinator Resume
- Develop, update and manage workplace safety training programs, procedures and policies
- Establish, document, and review position-specific needs for training, tools, PPE, etc. Maintain up to date records on these deliverables
- Ensure instructor evaluations are completed and documented for each training session
- Works collaboratively with campus partners, stakeholders, and vendors to identify and deliver optimal safety, development, and equipment-specific training
- Coordinate, with department’s monthly Fire and Life Safety team meeting
- Design and develop training programs (outsourced and/or in-house)
- Handle sensitive and confidential matters without disclosing to unauthorized personnel
3
Responsibilities For HR Training & Development Coordinator Resume
- Expert in Microsoft Office products, including Word, Excel, and PowerPoint
- Coordinate New Hire training program, group classes, and all other classroom classes
- Lead the performance management system (GPS/Shop Floor Performance evaluation System)
- Coordinate/support HR Topics in other sites
- Follow the employee development plan up
- Coordinate leadership and organization development (L&OD) activities: leverage existing relationships with the European L&OD Team to ensure effectiveness and alignment of learning initiatives
- Lead community and employee welfare events
- Lead the competency matrix process
- Be the HR contact for ISO/Customers Audit
4
Responsibilities For Training & Development Coordinator V.i.e Resume
- Create and maintain organizational communications such as bulletin boards and HR newsletter to ensure employees are informed about training and development events and resources
- Support HR culture and philosophies in the organization based on Strategic initiatives
- Promote HR tools that leaders and teams can use to improve performance
- Perform daily Safety observations
- Provide leadership and direction to service functions to maximize efficiency
5
Responsibilities For Training & Development Coordinator Resume
- Analyzes unit-operating practices, such as record-keeping systems, form control, work area layout, suggestion systems and performance standards to able to convey to the trainee
- Interpret/ administer SOP on the production line
- Evaluate employee readiness and qualification
- Build and maintain the current new hire schedule. This includes our standard class offerings as well as partnering with operations to schedule off cycle requests. Also responsible for canceling classes in accordance with our class cancellation policy
- Oversee and monitor class / course / curriculum as it appears in HealthStream, Classman and on the internal training schedule for “new hire” and “go-live” training
- Work collaboratively with the Credentialed Trainer Manager and Instructional Design Manager in regards to any scheduling impacts / needs or resource needs, for projects or daily operational processes
- Analyze go live training needs utilizing the training calculator to develop a go live schedule in conjunction with the new hire schedule. This includes identifying the class offerings, analyzing operational training needs and availability, and designing a schedule to meet both those needs
6
Responsibilities For Medical Education & Training Development Coordinator Resume
- Auditing and ensuring proper training documentation
- Being proficient in design, development, delivery, and evaluation of hands on and classroom training for unit specific material
- Responsible for maintenance of current training rooms and the set up and maintenance of go live training rooms
- Partner with Instructional Designers to identify printing needs, coordinate the printing schedule, and distribute the materials to the rooms
- Owner of training queue in BMC. This responsibility includes triaging 300+ tickets a month, registering end users for class, adding classes as requested, scheduling support as needed, and identifying training needs for various areas
- Responsible for build and maintenance of classman.net. This includes but is not limited to maintaining new hire classes, classrooms, instructor assignment, end user registration status, student reports, direction attachments, and course build
- Responsible for coordinating and scheduling for HHC residents (200+ each year) at all facilities
7
Responsibilities For Training Development Coordinator Resume
- Partner with Acquisitions team to plan for upcoming acquisition go lives. This includes but is not limited to scheduling end users from the practices, scheduling off cycle/off schedule requests, and scheduling go live support for various roles
- Partner with Community Connect team to plan for upcoming Community Connect partnerships. This includes but is not limited to scheduling end users from Community Connect, scheduling off cycle/off schedule requests, and scheduling go live support for various roles
- Partner with the Epic security team to maintain standard work for system access. This includes maintaining accurate enrollment records, validating training records, and maintaining the training standards for all templates
- Experience working with vendors (facilitators, printing, etc.) Demonstrated Project Management Skills Excellent organizational and interpersonal skills
- Development and implementation of world class training programs to provide a highly effective, high performing, motivated, and safe workforce by
- Working with the site L&D Coordinator and customers to identify, disseminate, and coordinate developmental and regulatory training opportunities. While ensuring the best practices and consistency of training are used
8
Responsibilities For HR Training & Development Coordinator Resume
- Plan and implement complex employee development programs for all categories of College staff; confer with College administrators regarding development goals, and use multiple means to assess training needs
- Schedule and implement the annual calendar of classes and cohorts. Coordinate cohort application and selection criteria. Create and maintain participant database
- Develop assessment measures and monitor training effectiveness
- Skill in instruction; critical thinking; and operations analysis
- Skill in: using computer software applications necessary to perform the work
- Elicit feedback from training participants and use feedback to evaluate and improve training content
- Strategically plan and create new training and development plans and programs
9
Responsibilities For Training & Development Coordinator V.i.e Resume
- Develop professional handouts, notebooks and resource materials for participants, incorporating multimedia and online resources
- Thorough knowledge of and ability to apply the concepts and principles of adult learning and instruction and organizational development
- Conducts training for employees, managers and subject matter experts
- Integrates other training resources into Degreed for maximum discoverability by employees
- Updates toolkit and communicates improvements to various audiences following monthly releases
- Contact person for Corporate Unit Training & Development
10
Responsibilities For Training & Development Coordinator Resume
- Establishes and maintains complete safety and training records
- Arrange for and coordinate third party development offerings
- Design and use diverse learning modalities, i.e., computer-based training (such as Go-To-Meeting or Blackboard), class presentations, learner participation activities and debrief, small group exercises, dialogue and debrief, role playing, etc
- Skill in: presentation; facilitation; negotiation; and persuasion
- Evaluates utilization data and creates promotional material to drive greater awareness and effectiveness
- Communicate in a courteous and effective manner with customers and/or co-workers
- Handle multiple tasks and appropriately prioritize to support multiple managers
- Experience in administration and coordination
- Design and facilitate retreats and meetings
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