Training & Development Manager Resume Sample
Brycen Blanda
160 Veda Track,
New York,
NY
+1 (555) 732 6087
Work Experience
Training & Development Manager
10/2015
-
PRESENT
Chicago, IL
- Ensure effective development of internal talent through the efficient implementation of HRP, focusing on individual action plans
- Propose and design initiatives and programs to train and develop employees, improve morale and increase productivity
- Identify, develop, enhance and deliver training for employees, consistent with organizational goals
- Create and deploy standardized job descriptions, including key job accountabilities, baseline education and experience expectations, required skills and competency matrices. Define for each role the requirements for advancement to levels within the role. Review and update job descriptions as required to maintain currency
- Establish and drive baseline education and training. Identify the skills required to effectively perform in each position and drive development and implementation of standardized training to ensure required levels of proficiency. Partner with the Human Resources team to execute effective developmental education
- Ability and willingness to abide by Granite’s Code of Conduct on a daily basis
- Valid driver’s license and ability to drive
- Coordinate T&D function in the regional office based on LATAM’s strategy
Training Development Manager
07/2012
-
08/2015
Chicago, IL
- Supports line management in achieving training and development objectives; together with management prepares goals and objectives for training
- Acts to ensure compliance with legally mandated and company mandated training requirements; acts to ensure compliance with and documents the training requirements of service contracts
- Conducts needs analysis studies; identifies operational discrepancies and confers with managers and supervisors to determine training needs and approaches
- Formulates training policies, programs and schedules, based on knowledge of identified training needs and company services; coordinates training activities so as not to conflict with client service schedules
- Selects appropriate instructional procedures or methods, such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role playing, and computer based training
- Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employee orientation, on-the-job training, health and safety practices, supervisory development, and adaptations to changes in policies, procedures, and technologies
- Maintains records and prepares statistical reports to evaluate performance of training activities and instructors, and to monitor progress of trainees
- Knowledge of how adults acquire and use information and skills, and of training techniques suitable for different learning styles
- Skill in the use of audio-visual equipment and personal computers, including presentation software
Attorney Training & Development Manager
07/2006
-
05/2012
Phoenix, AZ
- Skill in determining training needs, including identifying the components of performance and developing strategies for achieving performance improvement
- Skill in the preparation and delivery of training programs in multiple settings
- Understand the security service needs of customers and devise appropriate training
- Planning, organizing, record maintenance, and project management skills
- Strong interpersonal skills, with the ability to interact effectively at various employee and customer levels from direct service personnel to executives, and across diverse cultures
- Maintaining composure in dealing with employees and clients in situations that might involve urgency, pressure for results, and the threat of negative consequences such as disciplinary action or loss of business
- Work with management and field to assess training needs, make training recommendations and develop training curriculums to fit those needs. Communicate annual training plans and budget for review and approval
Education
Utah State University - Orem Education Center
2001 - 2006
Bachelor's Degree in Human Resources
Professional Skills
- Demonstrate strong leadership and project management skills, a commitment to diversity and excellent oral, written and interpersonal communication skills
- Proven work experience as a training manager and strong coaching and motivational skills, particularly with reference to IT, software and sales training
- Demonstrate strong leadership, customer service and process management skills
- Demonstrates strong preparation and organization skills
- Excellent skills in embracing new ideas, working with leaders to identify and deliver program needs and delivering multi-level programs
- Excellent IT skills including using G-Suite, Moodle (LMS)
- Strong facilitation, coaching and presentation skills
How to write Training & Development Manager Resume
Training & Development Manager role is responsible for training, development, interpersonal, design, facilitation, learning, presentation, communications, leadership, organization.
To write great resume for training & development manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Training & Development Manager Resume
The section contact information is important in your training & development manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Training & Development Manager Resume
The section work experience is an essential part of your training & development manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous training & development manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular training & development manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Training & Development Manager resume experience can include:
- Good computer and database skills, including eLearning platforms, good systems and organizational design skills
- Proven coaching, mentoring, and people management skills. The ability to work and communicate effectively with all levels within the organization
- Demonstrated strong project management skills with experience managing large projects involving multiple functions and shared accountabilities
- Demonstrated experience in designing, developing and coordinating training
- Broad business awareness, with experience in training, learning and/or development experience, including leadership development
- Discuss with supervisor to ensure effectively training – training evaluation
Education on a Training & Development Manager Resume
Make sure to make education a priority on your training & development manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your training & development manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Training & Development Manager Resume
When listing skills on your training & development manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical training & development manager skills:
- Demonstrated presentation skills; ability to analyze and speak effectively to groups
- Strong facilitation and “stand-up” training skills for effectively delivering content to a diverse, professional audience desired
- Excellent project management skills - demonstrated success in managing and delivering innovative projects
- Supervisory experience; demonstrated leadership skills
- Evidence of strong analytical, oral and written communication skills
- Proven strong leadership skills and ability to manage complex projects similar in scope
List of Typical Experience For a Training & Development Manager Resume
1
Experience For Training Development Manager Resume
- Effectively manage multiple and changing priorities by using task management skills to complete assigned tasks/projects with minimal supervision
- Strong interpersonal skills and the ability to communicate effectively at multiple levels, including senior management
- Build rapport and effectively engage learners of varying computer skill levels
- Strong analytical skills and understanding how to use data to inform program design
- Effective communication skills and the ability to present complex material to all levels of agency management and staff. Expert knowledge and understanding of
- Exceptional organizational and planning skills; ability to successfully manage multiple priorities and projects simultaneously in a fast-paced environment
2
Experience For Field Training & Development Manager Resume
- Strong interpersonal, collaborative communications skills
- Good technical skills (esp. operating systems, network, databases)
- Excellent interpersonal communication skills Self-motivated, quick learner and team player
- Manage learning and development from needs analysis to deployment, creating effective learning experiences/solutions for associate
- Five or more years of experience in a training and development role or similar, with at least 2 years’ experience supporting Inside Sales organisation
- Develop and maintain training/development programs for the entire organization to include soft and technical skills
- Knowledge of how adults acquire and use information and skills, and of training techniques
3
Experience For Attorney Training & Development Manager Resume
- Demonstrable skills in the definition of a training curriculum
- Work effectively and exercise influence across functions, particularly with sales and marketing leadership
- Support the roll-out and delivery of corporate leadership development education including Skillsoft
- Proven business acumen and a demonstrable history of strong decision making
- Demonstrated experience developing job aids or internal knowledge base
- Proven work experience as a responsible manager for training of people
4
Experience For Sales Training & Development Manager Resume
- Previous experience as a Mortgage Consultant, or Coaching & Development experience
- Proven experience in training roles in hi-tech companies
- Proven experience in training development management and/or project management
- Training program development and facilitation experience required
- Understanding of and ability to measure the effectiveness of systems/technology/tools as a part of talent program
5
Experience For Services Training & Development Manager Resume
- Coaching and/or facilitation experience
- Training experience. Delivering and developing training programs
- Experienced innovator and creator of inspiring and engaging training content
- The Training Development Manager’s resume shall document experience supporting training development and documentation for intelligence systems
- Experience in developing and supporting training for technical/IT related positions
- Experience teaching, training and coaching
- Experience working across internal functions and history of demonstrating problem-solving ability
6
Experience For Process Improvement Training & Development Manager Resume
- Proven track record in designing and executing successful training programs
- Strong writing and record keeping ability and data analysis for reports and training manuals
- Experience supporting and managing Federal Government contracts
- Experience in working and collaborating across teams in a multi-national environment
- Previous experience in human resources, enterprise learning, recruiting and/or leadership development roles
- Proficiency and experience leading in a classroom setting and in computer applications necessary to the job (i.e., PowerPoint, Adobe, Word, Excel)
- Experience developing and managing projects
- Build effective relationships with key stakeholders across the divisions to evaluate individual and organisational training and development needs
7
Experience For Senior OCM Training & Development Manager Resume
- Design and deliver cost effective online courses, development centres other training interventions in support of people needs and development plans
- Design, implement and facilitate effective onboarding sessions for all associate categories in Denmark and organize introduction days in Copenhagen
- Conduct regular assessment and observation in the production line to ensure the correct method and technical skill during operation
- A technical background in engineering, computer science /MIS or equivalent work experience
- Experience in localizing technical content from English to Chinese language
- Experience in creation and development of training curriculum and content
- Web and video-based training experience
8
Experience For Territory Training & Development Manager Resume
- Balance a fast-paced environment with multiple priorities and competing demands
- Proficiency with Authoring Tools (i.e. Articulate, Captivate, ETC) strongly desired
- Experience facilitating face-to-face events
- Experience with and/or understanding of leadership development concepts required
- Experience in training or organizational development
- Experience managing projects - idea to implementation
- Experience in the manufacturing industry is highly desirable
9
Experience For Senior Training & Development Manager Resume
- Experience education with adult learners, face-to-face, online and blended learning
- Good knowledge of MS Office (Excel in particular)
- Experience facilitating leadership development and training programs
- Evaluate and apply effective learning methodologies, including the latest instructional technologies
- Experience leading through organizational change and ambiguity
- Research, evaluate and leverage best practices from world class organizations to improve quality and effectiveness of programs
10
Experience For Global SSC Training & Development Manager Resume
- Proven ability to influence others and drive continuous improvement
- Manage multiple projects under tight deadlines and changing priorities
- Excellent command of Microsoft Word and PowerPoint
- Experience in call centers – an advantage
- Liaising with external training providers to develop fit for purpose training modules
- Understanding of legal and regulatory requirements associated with Health & Safety and Quality in a Manufacturing environment
- Maintaining composure in dealing with employees and clients in situations that might involve
- Training budget ,planning, execution follow-up
- Managing and developing a competent and capable team accountable to meet and/or exceed defined business goals in support of HR and business strategies
List of Typical Skills For a Training & Development Manager Resume
1
Skills For Training Development Manager Resume
- Strong stand-up training delivery skills as well as strong interpersonal and team-building skills
- Strong coaching and mentoring skills and experience are essential
- Have excellent organizational, writing, and communication skills, and proficient with Microsoft Office Products (Word, Excel, Project, and PowerPoint)
- Develops cost-effective training/development plans to address identified gaps in skills
- Effectively multi-tasks to balance strategic and tactical priorities
- Experience in the development and delivery of a full training plan (on-boarding and continual upskilling) for a contact centre environment
- Proven experience with facilitating and implementing change
- Proven experience leading large-scale training and development projects linked to business objectives
2
Skills For Field Training & Development Manager Resume
- The skills to relate successfully to a wide range of audiences, including plant personnel, management, and executive levels
- Analytical and problem solving skills (Performance Analysis)
- Communicates effectively by being clear and concise in both oral and written communication
- Deliver professional skills and career development process training
- Utilize budget to ensure training is provided for critical skills
- Assesses training needs and develop tools to effectively address colleague development at all levels of the organization
- Five years of experience in Human Resources management experience
- Demonstrable project management and delivery skills
3
Skills For Attorney Training & Development Manager Resume
- Proven ability to prioritise, plan and organise
- Manufacturing related and/or instructor led training experience
- Training for consumer electronics products, ideally in accessories, with a good understanding of the importance of attachments
- Having at least 5 years of experience in relevant position
- Be effective at planning, developing and executing comprehensive learning plans, including multiple media and learning modalities
- Experience designing and delivering training and development programmes
- Strong understanding of law firm professional development programming and understanding of lawyers’ development needs as they advance in their careers
- High proficiency in Microsoft Office applications, including Word, Outlook and Excel. Experience in working with attorney recruiting databases required
4
Skills For Sales Training & Development Manager Resume
- Experience organizing and coordinating training and/or events
- Knowledge and understanding of adult learning principles, instructional design, and experience with blended learning
- Conducts training as required (Supervisor training, Ops training, Apprentice programs, specific skill development, etc.)
- Actively contribute as a member of the Cardiac Assist marketing team – Training integrated with marketing priorities
- Experience in applying methodology, learning strategies, and delivery media alternatives to training design
- Experience in developing and delivering ERP end-user training or SAP
- Experience of designing and delivering People Development Strategies that generated tangible results and improvements
- Experience managing an online learning management system (LMS)
5
Skills For Services Training & Development Manager Resume
- Highly experienced facilitator with history of driving learning and cultural initiatives
- Progressive training, development, or staff education experience (in-house or consulting)
- Proven track record of developing a learning development strategy and related program components
- Experience managing and developing a team of Trainers and Instructional Designers
- Monitor and evaluate the training program’s effectiveness, success and ROI periodically and report on them, calculate and manage training budgets
6
Skills For Process Improvement Training & Development Manager Resume
- Experience in developing eLearning courses – an advantage
- Ten or more years previous experience as a corporate Training Manager, preferably building programs and curricula
- Lead the post training evaluation activities, by follow up production line prior training accomplishment
- Experience of working in a Large Omni channel organisation
- Have knowledge and strong understanding on Organization and People Development
- Experienced at challenging the status quo to establish a continuous improvement environment
7
Skills For Senior OCM Training & Development Manager Resume
- Proactive and action oriented personality with experience working on an HR team to guide and support management initiatives
- Is at ease moderating large groups with varied experience; uses creative presentation and facilitator techniques that inform and engage the audience
- Progressive training and development experience
- Experience of working with MS Office
- Experience in Facilities Management or Property Management role leading operational teams or direct reports
- Overall learning and development experience
- MBA with 4 - 5 years’ experience, in Learning and Development in (preferably) MNCs
- An excellent communicator and be able to represent a premium brand in a consistent look and approach (through training content)
8
Skills For Territory Training & Development Manager Resume
- Professional training/development qualification and experience
- Experience managing third party vendors and consultants
- BS equivalent + 10 yrs experience as a Training Developer
- Excellent Coaching capabilities
- Monitor and evaluate training program’s effectiveness, success and ROI quarterly and report on each
- Good working knowledge of Microsoft Office (Word, Excel and PowerPoint)
- Experience in training development and delivery – an advantage
9
Skills For Senior Training & Development Manager Resume
- Complete thorough pre-chat customizing each guest’s experience before their massage
- Experience in online learning, content development for online delivery and LMS design and management
- Tracks Internship Program progress and solicits input from reporting managers/departments on program’s effectiveness
- E-learning design experience
- Administers training, development and performance management processes to ensure effectiveness and compliance within the organization
- People Management / Leadership Experience
- Proven ability to understand and use systems / processes
- Proven Track record in Sales / Sales Management
- High Service Level Distribution Experience
10
Skills For Global SSC Training & Development Manager Resume
- Proactive and energetic with a good sense of humour
- Managing & coaching a team of training professionals, supporting the Vice President of Training and Development and assisting with special projects as required
- Assessing needs for training and managing the development and delivery of training programs tied to the achievement of corporate objectives
- Building and leveraging relationships with their local management team with a focus on fostering a partnership in developing all employees
- Developing and delivering training solutions for organization development
- Having an in-depth understanding of adult learning theory principles
- Developing and reporting enterprise-wide talent review analytics to drive the right behaviors for developing talent
- Heading up the strategy support and delivery of training and development across our marketing, student recruitment and student retention functions,
List of Typical Responsibilities For a Training & Development Manager Resume
1
Responsibilities For Training Development Manager Resume
- Excellent verbal and written communications skills and use of social media is required
- Training development experience, selling skill trainer/coach background
- Training/Clinical experience in a specific Therapy area or equivalent sales and/or marketing experience
- Support training facilitators to effectively and efficiently deliver developed curriculum
- Proven experience working in a similar role
- Ideally hold relevant training qualifications, or demonstrate through experience
- Previous project management experience; ability to manage multiple high-priority projects
2
Responsibilities For Field Training & Development Manager Resume
- Highly organized, ability to quickly change priorities, talent to plan, organize, prioritize and manage multiple tasks efficiently
- Possesses basic computer skills including Microsoft Word, Excel, Power Point, Outlook, and Salesforce.com
- Relates effectively to all levels of individuals, both internally and externally
- Communicates effectively with verbally and in written form
- Works effectively in a fast paced, ambiguous environment
- Experience in developing and deploying Internet-based community building and online communities of learning and practice
- Training experience with 5+ or more years in training and development including needs assessment, design, delivery and evaluation
- Demonstrate ability to develop creative, challenging informative and fun ways to deliver training and educational information
3
Responsibilities For Attorney Training & Development Manager Resume
- Advanced experience with adult learning theories and training facilitation (5 years)
- Conduct needs assessment in alignment with business priorities, work closely with Site Leadership team to identify and anticipate learning needs
- Experience in instructional development, methods, and delivery in a direct labor manufacturing and/or chemical environment
- Conduct analysis on training effectiveness, maintain appropriate metrics, and recommend improvements to existing programs as necessary
- Management and Organization Effectiveness, and leveraging this knowledge to develop innovative solutions for talent programs
- Experience with Affordable Care Act, Medicaid, Children's Health Insurance Program, and/or public health programs and functions
- Experience in financial industry, 5 yrs min banking specifically - finance, risk management, plusses
4
Responsibilities For Sales Training & Development Manager Resume
- Biotech or pharmaceutical selling experience
- Pharma/Biotech Sales experience
- Previous experience and ability to manage others
- Experience with InDesign Illustrator and Website Design
- Demonstrate the management of complex processes and projects in a timely, accurate and consistent manner
- Proven ability to develop processes from scratch and fully implement
- Has experience leading teams, with or without authority
- Working knowledge and ability to design and apply multiple learning methodologies
5
Responsibilities For Services Training & Development Manager Resume
- Keeping management apprised of member concerns and following manager’s policies, procedures, and direction
- Working knowledge of needs analysis and training evaluation methodologies
- Engaging, energic and enthusiastic attitude required
- Planning and analysis competence
- Developing a sound understanding of the University Partnerships business operations
- Carrying out periodic training and development reviews with sales staff
- Training new sales staff at our offices located throughout the UK
- Setting sales and customer service standards
6
Responsibilities For Process Improvement Training & Development Manager Resume
- Set up training rooms and facilities, distribute training materials, and assist and external trainers during training sessions and classes
- Training and content development: creating instructor-led training, workshops, eLearning modules, and other related job aids and tools
- Responsible for leading the technical teams through continuous improvement initiatives such as maturing the in-person assister training development process
- Work with project teams to create training schedule for projects during the pre-planning phase
- Organize and coordinate training and meetings, schedule meeting rooms, arrange hotel accommodations, travel, and food, catering
- Update Training and Development Administrator with all training documentation for new and existing employees
- Knowledge of adult learning theory and evaluation techniques including needs assessment; development and design of training materials
- Keep training content synced with Learning Management System and up to date on the Local Business Partner’s Portal (LBP Portal)
7
Responsibilities For Senior OCM Training & Development Manager Resume
- Partner with various disciplines across Emerson establishing high standards for learning
- Manage development projects of learning solutions through entire life cycle – needs analysis, mapping, design, development and rollout
- Has a passion for training and learning Able to develop, drive, and contribute to a high performance team
- Provide ongoing coaching for FDA’s
- Develop and manage departmental learning modules, in conjunction with subject matter experts, delivered through online, classroom and on-the-job training
- Promote employee engagement by fostering open communication and soliciting feedback
- Create roadmaps outlining learning offerings aligned to capabilities across functions
- Ensures maintenance of all documentation and resources for the training programs including databases, course materials, intranet content and evaluations
8
Responsibilities For Territory Training & Development Manager Resume
- Manages contracts, venues, and invoicing for courses and internal training
- Responsible for developing under 90 day program for retention and training
- Provide company with classroom training, demonstrations, on the job training, meetings, conferences, & workshops
- Rapidly learn and digest the training material to be able to eventually serve as a co-facilitator for the training sessions
- Adept at exemplifying and driving the culture and values of organizations through development objectives
- Coordinator role with Paris & Zone + reporting
- Lead staff to develop and deliver learning programs that enhance the performance of sales and service staff
- Manage a staff of 10 learning and development professionals
- Monitor and measure training programs to assess needed improvement
9
Responsibilities For Senior Training & Development Manager Resume
- Knowledgeable in current policy, practices, trends, technology, and information affecting the stores within the organization
- Promote internal and external training and development opportunities to the firm’s attorneys
- Manage the firm’s Training & CLE Database
- Sales and Marketing expertise in the Medical Device industry
- Business acumen, being able to articulate value proposition
- Develop and own the Isolation Valves learning calendar
10
Responsibilities For Global SSC Training & Development Manager Resume
- Manage and supervise training activity and support specialists
- Manage training development for NICE Enterprise solutions
- Manage a global team of Education Specialists who develop training solutions for customers, business partners and employees
- Manage projects outside the direct team, including trainers from other teams and external subcontractors
- Develop and review training materials
- Support time keeping hours approvals for Company employees
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