Training Support Resume Sample
Madison Frami
5612 Gilberto Squares,
Los Angeles,
CA
+1 (555) 494 4349
Work Experience
Training Support Manager
06/2015
-
PRESENT
Boston, MA
- Assist in the development of the scenario, road to crisis, operational environment and specific storylines that ensure the commander’s training objectives are accomplished. Assist government representatives in debrief of OLW exercises in accordance with appropriate measures of effectiveness (MOE) using USFF established NMETLs
- Development of training material, both written and video, for client employees, managers and HR Programs in multiple languages
- Coordinates support preparations required for the presentation of training programs to include the registration process, generating email confirmations and reminders, rosters and certificate preparation, scheduling, and setup of training facilities
- Works with Managers and Directors to develop an annual training plan compliant with various job descriptions and employee certifications
- Develops and maintains detailed records and reports of employee trainings and certifications
- Serves as liaison between key on campus departments (Human Resources, Financial Accounting, etc.) and Division Directors/Managers to determine and provide training to Division employees of all levels
- BS/BA in education or a related field or at least three years of experience administering the Systematic Approach to Training
- Proven ability to manage multiple competing priorities using strong leadership and teamwork
- To ensure all equipment records and related paperwork are maintained and kept up-to-date and easily accessed
Training Support
01/2012
-
05/2015
San Francisco, CA
- Obtain a Kuwait driver’s license: Complete the ASG-KU driver’s training course within 30 days of arrival in Kuwait
- Comply with supervisor assignments into the COBRATF live agent facility
- Intermediate level of proficiency with the Microsoft Suite; Edward Jones related software and learning management systems, or, the ability to learn systems quickly
- Demonstration of organizational skills, attention to detail, and time management abilities
- Experience with providing excellent client service
- Knowledge, Skill and training of Self Directed Work Teams’ Roles & Responsibilities
- Speak and write both English and French fluently
Graduate Junior Training Support End User Experience
11/2008
-
07/2011
New York, NY
- Ensure that customers are ‘up to speed’ and happy with using the suite of online and database products, and that the products are functioning correctly
- Use modern learning and development software and hardware to produce ‘job ready’ trainees
- Previous experience managing a Learning Management System (essential)
- Previous experience implementing a LMS (desirable)
- Management experience in learning and development. Experience in a Defence learning context is highly desirable
- Project management qualifications (pref) or demonstrated experience leading small teams
- Produce high quality work within tight timeframes
- Currently hold or have the ability to obtain an Australian Government Baseline security clearance
- Valid U.S. driver’s license
Education
Lindenwood University - Belleville Campus
2002 - 2007
Bachelor's Degree in Communications
Professional Skills
- Possess strong presentation skills, including ability to develop presentations and possess strong oral presentation skills
- Strong interpersonal, influencing, verbal and communication skills to all levels
- Excellent computer skills including well versed in all Microsoft Office software and Outlook email
- Possess strong data base administration skills
- Execute excellent leadership attributes, which include communication, teamwork, follow through and motivational skills
- Ensure team members are maximizing their individual potential and receiving professional development to enhance their skills and performance in their role
- Good problem solving & analytical skills
How to write Training Support Resume
Training Support role is responsible for training, software, microsoft, leadership, manufacturing, database, auditing, purchasing, security, reporting.
To write great resume for training support job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Training Support Resume
The section contact information is important in your training support resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Training Support Resume
The section work experience is an essential part of your training support resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous training support responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular training support position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Training Support resume experience can include:
- Strong critical thinking and logic skills
- Self-motivated and organized time management skills with the ability to set priorities and handle multiple tasks
- Proficient with Computer Skills: including Excel, Word, Power Point, and MS Project Experience in database management and/or maintenance
- Excellent communication, interpersonal and organizational skills
- Strong planning and organisation skills in order to ensure design activities are completed on time and to quality
- A training design and delivery professional with prior knowledge and experience of managing training design within the military and in accordance with JSP 822
Education on a Training Support Resume
Make sure to make education a priority on your training support resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your training support experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Training Support Resume
When listing skills on your training support resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical training support skills:
- Two years’ experience in the administration field preferably planning events, supporting meetings, workshops, or class sessions utilizing customer requirements
- Strategic Agility: Ability to define business opportunities, anticipate future consequences based on the strategic goals and implement plans, can articulately paint credible pictures and visions of possibilities and likelihood
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization. Build effective and constructive relationships. Uses diplomacy and tact, can diffuse even high-tension situations comfortably
- Admin knowledge and experience – Has good administration skills for organising and managing Media databases, Customer Service and accuracy for QA control
- Experience in an office admin environment with good customer service skills
- Prior experience teaching others with proven success in transferring knowledge and best practices
List of Typical Experience For a Training Support Resume
1
Experience For Training Support Manager Resume
- Demonstrated proficiency or experience with CISN Management and Analysis Training Tool (CMATT) and Human Analysis & Requirements Planning System (HARPS)
- Demonstrated proficiency or experience with Naval Aviation Technical Training, Naval Sea Systems Command (NAVSEA), etc., SYSCOM Training development tools
- Experience within the IT, AV or technology industry
- Supervise and execute skill trainings like,
- To support the Lead Developer and Deputy Manager (FTU) in ensuring effective and efficient delivery of the courseware for the FTU
- Maintaining training tools and records for Communication Services, including Training Sites and the Learning Management System
- Leading and managing the Planning, Training Design, Standards and other Training Support operational functions for EMTC - SULTAN
- Conducting and/or coordinating training activities for internal and external CCS stakeholders, including new starter inductions
2
Experience For Training Support Coordinator Resume
- Recommending training methodology and develop training and assessment activities to support processes, including the development of and changes to process
- Conducting assessment activities to ascertain participants have reached required competency standards at completion of training
- Training presentations updates to new PPT templates
- Maintaining availability and competence of Support staff and assuring the delivery of the EMTC contractual obligations
- Maintaining collaborative and productive relationships with the Royal Navy, Civil Service, other contractors at HMS Sultan and the wider Babcock
- Work with ABTP team members in the field and home office to manage the logistics of the consulting process including data gathering, tracking, and reporting
3
Experience For Training Support for Usarc Resume
- Support department projects and deliverables including drafting communications, scheduling, and developing solutions to meet project objectives
- Liaise with Training Team to determine training needs and schedule training sessions
- Verbal/written communicate to all levels of the organization regarding the status of training program actions
- Support review and update recommendations of Training Requirements Plan (TRP) elements, Manpower Estimate Reports (MERs) and Navy Training System Plans (NTSPs)
- Ensure agenda, attendees’ list, minutes, and resulting action items are documented for the record
- A total of at least 10 years of experience in the field of specialized expertise which included performance of the foregoing functions in the area of expertise, with respect to programs/projects
4
Experience For Safety & Training Support Resume
- Input to, RAID functions and logs including timely identification and escalation of relevant RAID items
- Develop and produce training videos
- Attract, develop, and retain the diverse and high-performing team that is needed to drive the team’s work forward
- Identify, track and develop system training requirements
- Develop and maintain metrics to monitor teams’ performance, revenue, and other KPI to drive continuous improvements
5
Experience For Shared Services Training Support Analyst Resume
- Cross Programme communication coordination functions
- Support and maintenance of suitable plans, schedules and change processes
- Provision of suitable reports and status dashboards as required
- Teach, coach and assess OPLs (One Point Lesson) methodology in their area of responsibility
- Teach, coach and assess E&T Methodology in their area of responsibility
- Interview subject matter experts to obtain appropriate information to use to teach, coach and assess others
- An intermediate level of proficiency with the Microsoft Suite, Edward Jones related software and learning management systems, or, the ability to learn systems quickly
6
Experience For Fleet Synthetic Training Support Program Analyst Resume
- Experience with adapting to change in a fast paced environment
- Develop, lead, manage, and coach a high-performing team of 16 development professionals across three sub-teams: Partner & Coaching team, Knowledge Management team, and Prospect Strategy & Research team
- Direct coaching and management of 10 direct reports, including all Development Partners and Coaches, the MD, Knowledge Management, the MD, Prospect Strategy & Research, and the Assistant, Training & Support
- Ensure each T&S sub-team is on track to meet its goals that are aligned with the Development Team strategy
- Assists with the resolution of technical issues working with the operations / technology group for resolution. Maintains an in-depth knowledge of commonly-used concepts, practices, and procedures within the Treasury Management segment
- High level of customer service and collaboration skills with internal and external contacts
- Related experience providing support in a team environment
- Responds to questions and provide support to internal and external customers as needed
7
Experience For Graduate Junior Training Support End User Experience Resume
- Coaches customers on various direct and/or on-line file transmissions that are available, performs testing, communicates results, assist with any issues to ensure successful transmissions
- Use critical thinking and decision making skills to troubleshoot or provide resolution
- Demonstrate proficiency in compiling a repository of Naval training doctrine, Department of Defense issuances/directives, and publications compliance supporting Department of the Navy training policy and guidance
- Collaborate with Integrated Logistics Support teams and In-Service Engineering Activity (ISEA) staff to track Schoolhouse and Fleet systems installations. Accurately track schoolhouse Ready for Training (RFT) details, throughput requirements of Surface/Subsurface platforms, new construction, and sunsetting of Navy communication systems
- Assist in the development of Ship Manpower documents
- Participate in OPNAV, SPAWAR, TYCOM and NETC doctrine reviews; OPNAV/SPAWAR/NETC 1500 series publications familiarity; Naval Education and Training Command End-to-End (E2E) process; Navy Manpower, Personnel, Training and Equipment
- Preparation and tracking of Monthly Status Reports (MSRs), Plan of Action and Milestones (POA&M), projected current/future annual spend plans, POMs, ROMs, cost estimates
- Proficiency in utilizing the Fleet Training Management and Planning System (FLTMPS) to prepare reports supporting courses, personnel, manpower and ship/shore/subsurface billet requirements
- Receive and route ISEA Training Management Team / Mobile Training Team (MTT) System Operation and Verification Test (SOVT) and On the Job Training events for Navy Personnel Enlisted Training Jacket documentation and tracking
8
Experience For Global Compliance Analytics & Training Support Officer VP Resume
- Possess and become familiar with the Navy Data Environment (NDE) centralized database and web-based application used to manage Navy Modernization, Maintenance, Logistics, and Workload & Performance
- Initiation, development, tracking and posting of all annual NTSP review letters, development and submission of minor and major NTSP updates, and coordination/ tracking within
- Liaison with Chief of Naval Operations (CNO) resource sponsors, Bureau of Personnel (BUPERS), Naval Manning Activity Command (NAVMAC), AIRFOR, SUBFOR, SURFOR, Fleet TYCOMs for training requirement inputs, whitepapers, correspondence and reviews
- Respond to Fleet training data calls and Navy schoolhouses training assessment reports
- Attend or participate for the required SPAWAR training planning presentations, meetings and conferences
9
Experience For Projects Training Support Officer Resume
- Deliver all necessary documents connected to training courses, including but not limited to feedback and evaluations
- Develop suitable training and development training programs for targeted employees
- Analyze training needs and coordinate training for Line leaders
- Initiate and coordinate Course Identification Number development for Interim, Sustainment, and Formal training requirements
- Perform Navy Enlisted Classification (NEC) development/update; development update Personnel Qualification Standards Program/Job Qualification Requirement (PQS/ JQR)
- Coordinate and track the development, routing, distribution and approval of all Training System Installation Plan (TSIP) stages I, II and III
10
Experience For Supervisor Customer Training Support Resume
- E-learning courses setup audit and updates to new standards in learn.trimble.com
- Monthly learning status reports
- Monthly marketing templates updates and distribution
- Facilitate technical training courses on Crestron solutions and related topics for external customers, partners and employees
- Set up and configure classroom hardware & software for hands on technical training
- Dedicated training facility, minimal travel required
- Maintain operational training & certification related processes
- Supervise the technicians’ training and development program
List of Typical Skills For a Training Support Resume
1
Skills For Training Support Manager Resume
- Experience creating engaging, effective multi-media training about complex technical topics
- Working experience in manufacturing global companies. and 3 more years training experience
- Consolidated experience of professional web authoring software / rapid authoring tools
- Consolidated Experience of 3D modelling and Unity based gaming
- Develops overall instructional strategy – is able to analyse and implement changes to programmes, identifying effective and ineffective instructional design
- Consolidated experience of DSAT (Defence Systems Approach to Training) and JSP 822
2
Skills For Training Support Coordinator Resume
- Exhibit exceptional teaching skills
- Consolidated experience in industry standard authoring tools (esp. Adobe Photoshop / Illustrator)
- Apply excellent organizational capabilities with ability to prioritize
- Consolidated experience of industry standard software Adobe Creative Suite and Microsoft Office based products on a PC based system
- Proven experience in the delivery of high profile Media projects
3
Skills For Training Support for Usarc Resume
- Highly developed organisation skills, time management and attention to detail
- Prior experience with Crestron products and Crestron certifications (101 and 201) in order to be considered for this role
- Demonstrates strong organizational and time management abilities
- Skills in organization and communication with a customer services approach
- Well organized with well-honed time management and organizational skills
- Can interact professionally and effectively with clients, business partners, and peers at all levels
- Skills in HTML, Adobe Captivate and Premiere Pro extremely helpful but not required
- Good Microsoft office applicaiton skill
4
Skills For Safety & Training Support Resume
- Identifying and prioritising training and development opportunities through needs analysis
- Promoting and upholding good governance and an uncompromising approach to HSE
- Experience in training, mentoring and coaching
- Recognised training design qualification and/or demonstrable experience of conducting training design within a safety critical and regulated environment
- Experience working in the training or career management field relating to DoD intelligence professionals
- Partner with Training Need Analysis specialists to ensure great customer experience throughout the Training Needs Analysis pathway,
- At least five years of experience administering the Systematic Approach to Training in commercial nuclear power
5
Skills For Shared Services Training Support Analyst Resume
- Experience conducting comprehensive self-assessments and/or accreditation team visits for accredited training programs
- Experience using Susquehanna Training Management Database (TMX)
- Experience presenting or facilitating
- Improve and maintain training policy, procedures and processes to ensure the skill training and certification system
- Knowledge of, or experience in, operating the Defence Systems Approach to Training (DSAT) in the Defence environment
- Experience of DSAT (Defence Systems Approach to Training)
6
Skills For Fleet Synthetic Training Support Program Analyst Resume
- Good understanding of Unity / Unreal Engine 4
- Experience of dealing with customers, suppliers and third party stakeholders at all levels
- Experience in U.S. Navy Combat and Training Systems operations desired, to include
- Classroom training or professional educational experience
- Experience developing Accreditation Self-Evaluation Reports
7
Skills For Graduate Junior Training Support End User Experience Resume
- Experience using Susquehanna Nuclear Information Management System (NIMS)
- Proven track record of consistently achieving performance targets
- Experience training on IT equipment and software programs
- Good understanding of Unity / Unreal Engine
- Experience with SAP, SharePoint, and Learning Management Systems
- Ensure they work in an effective collaborative manner with MoD staff, displaying appropriate behaviours at all times
8
Skills For Global Compliance Analytics & Training Support Officer VP Resume
- Ensure that they work in an effective collaborative manner with MoD staff, displaying the appropriate behaviours at all times
- Maintain and set up sales/trade show demo equipment, including Southwest Experience Center functionality
- Experience with programming language constructs in any IDE, Microsoft Word, Excel, Outlook, and PowerPoint
- Demonstrates professional demeanor while handling a wide variety of personality types
- Good eye for detail for complying with media quality standards and procedures
9
Skills For Projects Training Support Officer Resume
- Experience in providing administrative support to department (3+ years)
- Security forces military training experience
- Experience in Mac systems and software
- Experience of the digital software packages
- Valid Driver’s License and their own Vehicle
- At least two (2+) years mandatory experience in an AOC
10
Skills For Supervisor Customer Training Support Resume
- Possess and demonstrate initiative
- Operate with proficiency in MS Office
- Anticipate needs and determine priority of completion; and
- A strong personality that is not intimidated by major internal / external customers
- Experience in the area of TPMS (Transmitters/Sensors and Receivers) and TPMS Diagnostic and Scan tools (e.g. LF activation tools, etc.)
- Program support or service experience
- Create a strong team culture rooted both in our core values and our vision for diversity, equity, and inclusiveness
- Microsoft Excel experience is necessary
- Experience in the organization of office files and documentation
List of Typical Responsibilities For a Training Support Resume
1
Responsibilities For Training Support Manager Resume
- Demonstrated ability to provide exceptional service, accurately identifying needs and ensuring issues are resolved in a timely manner
- Experience in documenting workflows and processes
- Auditing training delivery, training documents and training processes
- Taking design briefs from customers and producing fit for purpose output which is delivered in a timely manner and to available budget resources
- Planning and implementation of training design transformation in a live operational environment
- Engineering and operational knowledge of Air Traffic Management equipment
- Training Content Development and associated tools
- Current knowledge of learning theories and design approaches to ensure organisation is at leading edge of learning design
- Assist to develop, implement, coordinate and evaluate training & learning activities to meet the organization's training needs and requirement
2
Responsibilities For Training Support Coordinator Resume
- An understanding of adult learning methodologies
- Manage general employee and site access training programs to ensure efficient in-processing
- Participate in the planning process at the department and team level including meetings and logistic coordination with emphasis on the field based team members
- Assist in the coordination and planning of SAOC instructor training
- Assist in the coordination and planning of Flight Simulator Operator (FSO) training
3
Responsibilities For Training Support for Usarc Resume
- Produces ad‐hoc and regular reports for the training planning and internal stakeholders
- Assists in the development of on‐going training needs analysis
- Supports technical trainers in developing/revising course materials
- Maintains training material inventory requisitioning supplies and services when needed
- Provide advice and guidance to stakeholders on the use of training media for e-Learning
- Provide Digital Asset Management support towards creating a Media catalogue of Assets using both Light room and media databases
- Comprehensive understanding of adult learning principles
- Perform BAU system and/or process testing (including change request)
- Develop and communicate ideas, to form and implement strategies for taking support to training forward
4
Responsibilities For Safety & Training Support Resume
- Knowledge of data analysis, reporting and budgeting
- Conduct briefing and training activities to staff to enhance customer services level
- Maintain training records and maintain the on the Job Training Flexibility Matrix
- Comfortable and confident briefing senior Military personnel on training matters
- Supervise inspector and warehouse keepers training program
- Proficiency in Microsoft Office packages (including SharePoint)
- Certificate IV in Training and Assessment is highly desirable
- Provide support and oversight of assessments of training processes and programs
5
Responsibilities For Shared Services Training Support Analyst Resume
- Oversees the site corrective action process for the Training Department (CAPCO/PIC)
- Oversees the review of station assessment results to determine trends and areas where training can be used for improvement
- Ensure training participates in NRC, INPO and management audits/assessments and provide response to audit findings
- Provides functional supervision to clerical support staff related to training administrative systems
- Establish department goals, training strategies, and cost estimates that result in budgeted activities for the assigned area
- Ensure that station management is educated on industry recognized performance improvement and human error reduction techniques using industry best practices
- Ensure active training participation in the review of HUP related root cause investigations
- Once loaded, course testing in LMS
6
Responsibilities For Fleet Synthetic Training Support Program Analyst Resume
- Assist in monitoring laptop updates
- Support the Global Field Enablement Manager on global and regional strategic projects and training initiatives
- Translation is major role for training materials and programs and communications needs such as English to Japanese & Japanese to English as well
- Manage & coordinate department operations such as reporting, access, and compliance requirements
- Learn new technologies pertaining to the job
7
Responsibilities For Graduate Junior Training Support End User Experience Resume
- This role requires a small limited amount of manual handling
- Liaise with the DT, Authority and 22 (Training) Group to ensure changes are accepted
- Ensure compliance with MoD regulations and procedures including DSAT and JSP 822
- Provides end-to-end training support to employees new to site
- Schedules training sessions throughout the calendar year
- Assists in short and long term training plans and strategies
- Identification and implementation of best practice in all areas of Graphic Design, Media Development, Photography, Video and Video Editing
- Focused on delivering objectives and targets
- Comfortable with taking an innovative approach to the solution of business delivery issues
8
Responsibilities For Global Compliance Analytics & Training Support Officer VP Resume
- Possess ability to create accurate training reports
- An overall understanding of HTML5 / CSS3 / Javascript / PHP
- ECDL or equivalent demonstrable proficiency in using IT (hardware/MS Office software) within the workplace
- An overall understanding of HTML5 / CSS3 / Javascript / PHP / SQL
- Proficiency with the Microsoft Suite, Edward Jones related software and learning management systems, or, the ability to learn systems quickly
- Engage with stakeholders in a service-orientated and continual learning approach
- Collect, analyze and communicate data both verbally and in writing
9
Responsibilities For Projects Training Support Officer Resume
- An analytical mind-set with great problem-solving abilities
- Level 3 Certificate (or recognised MOD equivalent) in Education and Training
- Knowledge of DSAT (Defence Systems Approach to Training)
- Handle employee tuition aid application and monitor the training budget
- In-depth knowledge of JSP 822 and the Defence Systems Approach to Training (DSAT)
- Perform administrative, logistics tasks to support training deployment
- Develop, track and update required Program Manager Reviews (PMRs),
- Learn.trimble.com user accounts setup and maintenance
10
Responsibilities For Supervisor Customer Training Support Resume
- Test questions entry into learn.trimble.com
- Monthly revenue allocations reports
- Collaborate cross-functionally towards the development of course material
- Supervise operators’ orientation program and OJT
- Supervise and maintain operational promotion processes
- Providing assistance to departments to develop and maintain process documentation – including work instructions, procedures, training materials and supporting documents
- Clear, open and honest communication style
- Work independently and take responsibility for assigned projects
- Knowledge of Computer/Internet and/or computer related industry is also a pluds
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