Transformation Consultant Resume Sample
Yasmeen Lakin
2103 Heathcote Burg,
San Francisco,
CA
+1 (555) 151 8885
Work Experience
Senior Process Transformation Consultant
02/2018
-
PRESENT
Detroit, MI
- Client executives – Director and Senior Manager level
- Operational/Project teams within the Business
- Office of Strategic Management
- Other Subject Matter Experts within the Bank (e.g. Corporate ODE experts, IT Strategy and Consulting experts)
- Process Design professionals in other areas of the Bank (e.g. Six Sigma group in Product Operations)
- Career Gap Analysis
- PMI Agile Cert Practitioner
Digital Transformation Consultant
09/2014
-
10/2017
Los Angeles, CA
- SAFe Scrum Master
- Evangelize Ericsson’s OSS/BSS to customers and internal organizations, securing right understanding of Portfolio evolution and trends
- Drive cross-organizations engagements, leadership alignment, impact analysis, learning/training, communications, business readiness, deployment, and adoption measurement
- Involve actively in business development, meeting clients and delivering business pitch presentations, drafting proposals etc
- A good understanding of the issues and opportunities surrounding sustainability and the impact of sustainability on an ever changing business environment, including knowledge of climate change policies and the carbon market
- Strong commercial skills with a good understanding of business processes; able to articulate and demonstrate the business context of sustainable development
- Excellent organisational skills and attention to detail. Demonstrable leadership, integrity, values, principles, and work ethic
Finance Transformation Consultant
07/2007
-
03/2014
Detroit, MI
- Think laterally and adapt previous experience and solutions to the project in hand
- Drive and commitment to support the team in growing the Climate Change & Sustainability practice
- Perform business development in operational areas related to Operations Transformation Consulting including Business Process optimization, Transformation Assessments, NOC Assessments and Cloud Operations (to grow Ericsson business and Consulting Services)
- Analyze customer and user offerings, market scenarios, customer go to market strategy related to Operations transformations by Telecommunications Service Providers
- Drive sales engagements related to Operations transformation specifically in the area of cloud operations
- Share project learning and contribute to Thought Leadership in the area of Operations Transformation
- Support Delivery in selected key opportunities and deals
- Drive sales through campaigns and workshops with Engagement practices, Customer units, etc
- Coordinate with the Sales Team for the identification of key deals, supporting the preparation of the related Business Case and other documentation required, establish and track the sales funnel with the associated business figures
Education
Strayer University - Chesterfield Campus
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Demonstrated experience leading groups and strong presentation skill
- Outstanding communication, interpersonal skills and a strong team player with collaborative style who enjoys working with colleagues from diverse backgrounds
- Prior experience with exceeding key customer metrics, ensuring that the customer experience is at the heart of everything we do
- Demonstrated coaching or consulting skills, especially at the senior or executive management level
- Excellent consulting skills including
- Excellent structured problem solving skills and analytical thinking with attention to detail
- Problem-solving skills -- strong intellectual capabilities with good judgment and practical sense
How to write Transformation Consultant Resume
Transformation Consultant role is responsible for business, consulting, financial, development, presentation, interpersonal, modeling, finance, coaching, leadership.
To write great resume for transformation consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Transformation Consultant Resume
The section contact information is important in your transformation consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Transformation Consultant Resume
The section work experience is an essential part of your transformation consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous transformation consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular transformation consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Transformation Consultant resume experience can include:
- Works closely with other consultants, client account teams and technology specialists to help identify, qualify and scope digital network and infrastructure consulting opportunities
- Help customers define, plan and execute technology transformation programs. This includes business requirements definition, strategy development, architecture, operating model, process reengineering and IT analytics to enable our customers moving towards a best-in-class-IT organization
- Excellent telephone skills, excellent presentation skills
- Very good complex and consultative sales skills with solid negotiation skills
- Excellent public speaking and workshop facilitation skills
- Demonstrated customer-focus and -service skills
Education on a Transformation Consultant Resume
Make sure to make education a priority on your transformation consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your transformation consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Transformation Consultant Resume
When listing skills on your transformation consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical transformation consultant skills:
- Solid account management skills with experience at managing diverse account base
- Skilled with good business development skills: sales, partnership, stakeholder management
- Demonstrates strong written & oral communication skills
- Managing time effectively across multiple projects, with several managers and competing priorities
- Excellent leadership skills involving large scale Agile transformations
- Strong technology skill-set, including systems management or implementation experience
List of Typical Experience For a Transformation Consultant Resume
1
Experience For Digital Transformation Consultant Resume
- Proven track record and strong level of comfort driving projects and change management
- Demonstrated experience streamlining business processes
- Work with specialists in support, services and pre-sales group to ensure skills transfer
- Exceptional organizational, time-management, and follow-through skills
- Analyze data (spreadsheet skills) and formulate recommendations
- Skilled at synthesising and drawing insights from qualitative and quantitative data
2
Experience For Finance Transformation Consultant Resume
- Experience in working at major Technology Consulting firms, AI Technology firms
- Experience working in a DevOps environment, and using industry standard tools (GIT/OneStash, JIRA)
- Able to discuss and demonstrate industry know-how and understanding of the networks and infrastructure market and future trends
- Educate reporting and perform analyses to drive effective process improvement, eliminate mistakes and provide quick fixes
- Creative & media / design savvy (excellent in preparing presentations, videos)
- Strong business acumen - making the right calls at the right time
- More than 10 years’ experience in client facing activities: from qualification through negotiation, sales and delivery
- +4 Years’ experience working in
3
Experience For Senior Process Transformation Consultant Resume
- Strong design thinking, creative and innovation capabilities
- Experience in and understanding of data and information management
- ERP Implementation Experience with Microsoft Dynamics AX, GP NAV or NetSuite
- Experience in high-tech and account management
- Proven ability to recognize opportunities and potential growth in an account base
- Develop comprehensive and effective project plans for multiple digitization and digital transformation projects
- Relevant professional experience as finance consultant
- Presenting and demoing specific product and platform features related to the client's needs
4
Experience For Agile Transformation Consultant Resume
- Translating product requirements into comprehensive, complete and accurate business and functional specifications
- Working closely with the client’s business, product, process, legal and compliance team to drive discussions
- Participating in business and technical specifications reviews
- Developing comprehensive set of recommendations supported by adequate research
- Having a client oriented mind-set
- Understanding organizations and its drivers
5
Experience For Operations Transformation Consultant Resume
- Understanding Cause-effect analysis
- Writing detailed functional specifications and other project related documentation
- Break through any barriers preventing customers from implementing services by leveraging internal resources and materials
- Collaborate with our partner teams in managing change - including design of presentations, communication, training, retros and evaluation of results
- Conducted several deployments of enterprise software systems using industry standard environments including XML, HTTP/HTTPS, Java, C++, SQL and ASP
- ExecuteModel Bank Transformation Plan testing & training & MOT & End UserSupport to ensure local readiness
- Wealth of training and networking opportunities in Cognizant
- Negotiate and shape an engagement including pricing and risk
6
Experience For Transition & Transformation Consultant Resume
- Previous coaching or consulting at the Senior or Executive Management level
- Maintain customer focus, with a can-do attitude earning a reputation of trust, integrity and high performance
- Develop deep expertise on Hitachi Vantara products and services and current and emerging. technologies in the relevant practice area
- Results-oriented toward meeting departmental objectives and customer expectations
- Manage activities throughout all phases of projects from requirements gathering, forms rationalization, design, build, test, deploy and support
- Track changes to project scope, identify change impact and provide corresponding effort and cost estimates
- Establish relationships with all project stakeholders, technology, vendor and consulting partners
- Work with Provisioning and Migration teams to ensure customer successfully can manage and utilize services
- Identify use case optimization for existing customer workflows
7
Experience For Enterprise Transformation Consultant Resume
- Day-to-day management of research and consulting-related tasks
- Deliver onsite training, consultation and provide immediate value of Document Cloud services to customers
- Provide introductory and advanced Agile/Lean/Scrum training to customer teams and guidance on Agile best practices to the overall project team
- Project management of transformational projects involving multiple stakeholders
- Collaborate cross-functionally to facilitate and support strategic outsourcing initiatives
- Energetic, forward-thinking, comfortable in dynamic environment, ability to multi-task
- Superb communicator and comfortable engaging across multi-levels
- Proactively identifying engagement risks in immediate areas of responsibility to strengthen the client's confidence in Cognizant
- Service Provider Operations systems and processes including OSS, BSS and key processes such as Fulfillment and Assurance
8
Experience For Technology Portfolio Transformation Consultant Resume
- Expertise in business tools including Word, Powerpoint, Excel and Visio
- Competitor Understanding in the telecom market space
- Linux OS and DevOps platform (including Jenkins, Github, Selenium)
- Confident presenting at board level
- Presents themselves in a professional manor interacting with business owners
- One or more Agile Certifications, including Certified Scrum Master, ICAgile Certified Professional, and Scaled Agile Framework
- Leverage user social media marketing data that can be combined with network usage data to gain important customer insights
- Leverage innovative thinking, learn new tools and techniques, and apply them to programs
- Over 2 years of successful work as a client-facing consultant
9
Experience For IT Transformation Consultant Resume
- Previous employment in a consulting company / division
- Adaptable to changing, dynamic environments
- In Finance and Accounting of Information Systems
- Natural intellectual curiosity and problem solving drive
- Collaborates closely with multiple stakeholders from the customer, Cisco and partners to resolve complex customer issues
- Responsible for and independently leads complex, cross-functional teams to deliver critical client outcomes
- Applies and continually enhances Consulting best practices and collateral, but also innovates and improvises as required through the use of focused pilots or proof of concepts
- Lead Europe-based engagements with Derivatives Utility customer prospects to define Derivatives Utility solution value proposition and business case for each customer’s unique requirements
10
Experience For Lean Transformation Consultant Resume
- Compile, deliver, and evangelize end-to-end technology roadmaps that guide IT transformation toward cloud computing
- Compile, develop, and deliver architectural guardrails, and align with IT strategy
- Influence stakeholders and ensure compliance within many technology domains that comply with technical and business requirements
- Leading regional and global transformation projects with Derivatives Utility customer prospects to define the Derivatives Utility value proposition and business case for each customer’s unique requirements
- Support the Country Head of Consulting to develop go-to-market plans and engage directly with existing and potential new clients at the Executive Level to position BT’s Consulting capability
List of Typical Skills For a Transformation Consultant Resume
1
Skills For Digital Transformation Consultant Resume
- Communicating effectively to wide range of stakeholders and creating high quality deliverables
- Teaching and facilitation skills to lead Agile topics in a classroom and workshop settings
- Proven experience in planning, organizing and managing multiple projects concurrently
- Consultative Skills (including selling)
- Financial Understanding and Excel modeling skills
2
Skills For Finance Transformation Consultant Resume
- Experience with a proven track record of managing and delivering large-scale enterprise IT projects
- Proven experience leading work streams and / or project teams – in areas such as supply chain, enterprise cost reduction, process efficiency and re-engineering
- Proven track record in selling high dollar value consulting services in a leadership role (5 or more years’ experience or equivalent)
- Communicates effectively -- creates/delivers clear, concise messages and compelling communications
- Account management experience, with experience taking on new accounts
- Exceptional listening skills, ability to ask questions and probe to uncover issues
- Demonstrated experience coaching large scale Agile/Lean transformations
- Exceptional quantitative, analytical and financial modelling skills
3
Skills For Senior Process Transformation Consultant Resume
- Validating/troubleshooting/correcting converted data
- Training and/or professional customer presentation experience
- Experience with Cost/Benefit modeling and creating compelling business cases for migration
- Experience designing, building, and operating global IT infrastructures
- Experience working with and collaborating successfully with senior level leadership, including leadership from payer organizations
- Engage directly with high profile clients on their most important and challenging business issues - addressing and solving their priority problems
- Min 3 years’ corporate experience in engaging commercial managers and getting projects delivered via technical teams
4
Skills For Agile Transformation Consultant Resume
- Experience working in a clinical practice setting
- Experience with consulting, business, manufacturing, government, or the military
- Experience working in a global consulting/systems integrator firm or customer services organisation
- Experience with practice development and management, marketing and thought leadership resulting in new business relationships to the Firm
- Experience in interpreting and utilizing clinical data analytics, outcomes measurement in healthcare and use of that data to drive change
- Experience consulting with accounting, financial, operational, technology and other management personnel to improve their businesses
- Experience with implementing and improving Agile principles and practices continually
5
Skills For Operations Transformation Consultant Resume
- Experience with presenting and communicating to teams, executives, and clients
- Professional credentials and certifications coupled with applied experience creating and delivering client capabilities
- Skilled in coaching and facilitation, including frontline workforce to sr. leader audiences
- Experienced in taking ownership for your own and your collective team resource so it is utilised to meet customer demands and achieve business SLA’s
- Proven ability to work creatively and analytically in a problem-solving environment
6
Skills For Transition & Transformation Consultant Resume
- Strong oral and written communication and ability to work evening hours, if needed
- Experience in Marketing
- Min 3 years’ experience in Digital Marketing
- Experience using Certified Healthcare Information Technology
- Strong knowledge of telecommunications services, technologies, trends and factors driving Operations Transformation initiatives
- Strong understanding of the technology landscape and Cisco’s current position within that environment
- Experience of working on digital transformations in advisory or organisational change management or transformation delivery
- Previous IT consulting experience
7
Skills For Enterprise Transformation Consultant Resume
- Experience with transforming programs into Agile
- Broad Enterprise systems experience including Banner, SAP, Oracle, MSFT and custom Java/.NET applications
- Management consulting experience in India
- Deliver digital solutions: the hand coding of web-based applications, web pages, emails, and mobile experiences
- Solid knowledge of the financial industry (Banking or Insurance)
- Proven track record of working on Finance Transformation projects
- Good knowledge of Finance processes, functions and supporting tools
8
Skills For Technology Portfolio Transformation Consultant Resume
- Support in defining the transformation roadmap and business priorities
- Strong collaboration with the broader Transformation team, business leaders and subject-matter-experts
- Proven ability to build, manage and foster a team-oriented environment
- Leading practice development initiatives, mentoring junior colleagues and suggesting improvements in existing internal processes
- Using “story telling” techniques, best practices, innovative practices to bring breakthrough concepts to market and to help clients disrupt
- Qualifying new business opportunities and designing winning themes for proposals
- Identifying motivators for cloud adoption and unlocking Enterprise education challenges
9
Skills For IT Transformation Consultant Resume
- Identifying ways to optimize financial operations and processes according to the company strategy
- Assisting in the selection, design and implementation of shared services/outsourcing solutions
- Creating data crosswalks that map legacy data fields to their corresponding values in the new financial system
- Assisting in defining legacy system data extract requirements
- Designing/developing Federal Financial Management solutions
10
Skills For Lean Transformation Consultant Resume
- Leading teams to structure the solutions for the critical aspects of the problem which the client is facing
- Developing internal and external network to help win consulting engagements
- Developing and documenting conceptual designs for key system processes
- Assisting in the creation of an organization's Finance Vision and Blueprint
- Helping to define and outline a roadmap to achieve their vision for the Finance function of the future
- Creating PL/SQL & ETL extract/transform/load scripts & programs
- Following the latest trends and evolutions of digital capabilities
List of Typical Responsibilities For a Transformation Consultant Resume
1
Responsibilities For Digital Transformation Consultant Resume
- As an industry or domain expert in one or more fields - leverage existing, develop, or launch new consulting propositions aligned to your expertise and BT’s GTM proposition areas
- Excellent customer relationship management skills and ability to build relationships with key stakeholders
- Strong analytical skills and the ability to think on your feet
- Build and effectively maintain relationships with clients, partners and subcontractors actively involved in practice transformation initiatives
- Business development skills: sales, partnerships, stakeholder management
- Deal with ambiguity and demonstrate resilience and strong commitment towards project and personal goals
- Prior experience with Benefits Administration
2
Responsibilities For Finance Transformation Consultant Resume
- Prior experience with Benefits
- Experience applying Enterprise Architecture tools and methods within large organizations
- And above of relevant experiences implementing IT solution for clients
- Communicate any trends seen to help improve the overall New Customer experience
- Demonstrate KPIs of increased adoption within an average of ~100 days from sign date
- Create work plans, assign and track work, establish priorities and monitor quality of deliverables
3
Responsibilities For Senior Process Transformation Consultant Resume
- Strong knowledge of software development lifecycle (e.g. Waterfall, Agile etc.)
- Management of web content - a strong communicator written and verbally
- Technical consultancy and Enterprise Storage experience
- At least three years’ experience within HITACHI VANTARA technologies, a similar competitor organisation, end user or IT consultancy services provider
- Experience with industry methods for process improvement, organizational design, or performance optimization
- Experience with industry reference models such as eTOM, BIAN, GSRM, and MRM
- Strong knowledge of digital signatures and security Knowledge of Sign services
- Experience with Quadient Inspire, HP Exstream, or Planet Press
4
Responsibilities For Agile Transformation Consultant Resume
- Agile Scrum Master certification and experience
- Experience as an Agile consultant
- Experience with the government
- Primary care or specialist practice experience, either clinical or administrative
- Extensive experience in the development of strategic architectures, business models, leadership and relationship management
- Manage the sales cycle for Consulting engagements, including pricing, scoping, and closure of SOW’s to ensure that billable utilisation targets are met
- Knowledge of emerging technologies: NLP, Machine Learning, Deep Learning, RPA, Chatbots, others
- Work with the AMEA sales leadership to develop, cultivate, and grow BT’s ICV pipeline by acquiring new customers through value Consulting; and
- Support in advising the client on approaches for managing their transformation project
5
Responsibilities For Operations Transformation Consultant Resume
- Expertise in planning and implementation in one or more of the following areas
- Support our Sales teams in advising and designing the right solution for our Clients
- Has in-depth understanding of the product and services offering roadmaps of multiple business units, deep knowledge in area of specialization
- Systems selection - Advising on the sourcing, selection, evaluation and implementation
- Personal impact -- creative in the face of challenging goals, differing opinions and personalities
- Evaluate client’s existing operational procedures and propose/create new improved operational Runbook
- Support in defining IT processes for automation as well as manual business processes
- Support in creating business cases and present these to executive management
- Creation of different project deliverables, for example, reporting and documentation
6
Responsibilities For Transition & Transformation Consultant Resume
- Finance governance and operating model (design and implementation)
- Automation of finance processes (including through Robotics Process Automation, the use of artificial intelligence, Blockchain, etc)
- Deliver onsite training, consultation and provide immediate value of Sign licenses to customers
- Work closely with AE to coordinate and a tailor training and content to customer sales plan
- Have Adobe customers apply in depth, onsite training focus to ensure long term retention
- Provide executive level coaching in Agile techniques and culture
7
Responsibilities For Enterprise Transformation Consultant Resume
- Challenge business resources to drive consistency and standardization in developing best practice processes
- Help develop the account penetration and growth strategy for key accounts while actively partnering with client teams
- Be able to own the conceptualization, experimentation and scale out stages across architecture, engineering, and agile enterprise dimensions
- IT Service Management Processes design, re-engineering and optimization
- IT Operations and optimization (IT Operational best practices, ITIL process groups, deficiencies and remedies, Modern IT operating models)
- Together with Customer Units and Engagement Practices perform and develop Customer presentations and offering material
8
Responsibilities For Technology Portfolio Transformation Consultant Resume
- IT Operating Model definition
- Knowledge of programming languages R, Java, Go, Swift, others
- Contacts with existing solution provider
- Value realization for our customers by making it easier to do business with us and easier for our employees to serve
- Participate in the design configuration, implementation and documentation of new Hitachi Vantara storage and SAN solutions for a wide range of customers
- Create comprehensive technical documentation and lead project delivery
9
Responsibilities For IT Transformation Consultant Resume
- Deliver handover information to integration and support staff
- Understand and define the range and extent of products and services that could be provided to Hitachi Vantara Customers
- Continually seek further opportunities for Hitachi solutions and notify Hitachi Vantara management
- Comply with Hitachi Vantara policies and guidelines
- Delivery of proactive services such as Health Checks and system optimization services
- Provide technical expertise to gather requirements from the customer
- Agree deliverables and timescales with the project manager, and deliver in accordance with this agreement
- Participating with the client in the definition and implementation of information security policies, strategies, procedures and settings to ensure confidentiality, integrity and availability of client’s environment and data
- Identifying information security weaknesses and/or gaps in the client’s current operations and working with the client to bring information security operations up to standards
10
Responsibilities For Lean Transformation Consultant Resume
- Cultivate deep expertise on Cloud’s impact on technology portfolios, including innovative design (e.g. containerization, Cloud native architectures, API-enablement), migration methods and implementation details specific to major Cloud providers (e.g. AWS, Azure, Google, Softlayer) and ongoing optimization (e.g. brokerage)
- Finance policy and process (re-)design and implementation
- Finance data and standards
- Accountable for successful deployment of UHC’s Clinical Support program at the practice level, including but not limited to, introducing and educating practices on the value / use of reporting tools, patient registries and delivery of reports via UHC’s Physician Portal
- Design practice transformation action plans and implement appropriate performance improvement initiatives designed to assist the practice in achieving contractually required transformation milestones
- Integrate technology tools into practice workflows
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