User Researcher Resume Sample

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Work Experience


Senior User Researcher
05/2018 - PRESENT
Dallas, TX
  • Gather insights about users from a variety of research methods, including surveys, interviews, diary studies and usability studies
  • Synthesize these insights with information gathered from analytics and measurement tools (traffic data, clickstream analysis, customer satisfaction data, etc.)
  • Plan and conduct practical and impactful research throughout the entire product cycle
  • Analyze qualitative and quantitative results and convey those insights to the appropriate people in the most engaging and actionable manner
  • Work closely with other insights teams to tell a cohesive story about our customers
  • Act as an internal evangelist for customer and user research
  • Experience (2-3 years) conducting user research and usability studies. Also skilled with various user research methods, such as ethnographic research, contextual interviews, card sorting, innovation games, and survey writing
User Researcher
01/2016 - 01/2018
Phoenix, AZ
  • Provide leadership and guidance as a user research partner to our cross functional teams
  • Bring new methodologies to how we innovate, deliver, and make decisions
  • Collaborate with Product Analytics and Marketing/Consumer Insights teams to incorporate data and analytics into decision making
  • Collaborate with Science and UX Design to provide insights and guidance into the users needs and wants
  • Maintain standards across reporting and findings dissemination
  • Moderate and facilitate research individually and in collaboration with other researchers and non-researchers
  • Evangelize generative and evaluative research throughout the product development process
  • Conduct ongoing exploratory research to keep a pulse on customer behavior
Junior User Researcher
02/2011 - 11/2015
Chicago, IL
  • Experience working with interaction and visual designers creating wireframes and interaction designs
  • Online portfolio of exemplary user research deliverables
  • Awesome listening and personal interaction skills
  • Knowledge of UX and interaction design best-practices and patterns
  • Respectful team player. Love to laugh. Relaxed and determined. Problem-solver. Puzzle-solver. Challenge-lover. Knowledge sponge. Enthusiastic
  • Experience working with designers on complex web applications (beyond marketing/brochure websites)
  • Experience working with developers designing mobile native apps and mobile web apps
  • Knowledge of Front-end development. Understanding of what’s technically feasible, and when to ask
  • Experience with issue tracking tools to track daily work

Education


University of Phoenix - Birmingham Campus
2006 - 2011
Engineer's Degree in Psychology

Professional Skills


  • Excellent oral and written communication skills - strong influencing, comprehension and mediation skills
  • Strong oral and written communication skills; experience presenting to executive-level audiences; proven track record of bringing clarity to messy data stories
  • Proven record of excellent teamwork skills
  • User research skills/experience and the proven ability to lead in cross-functional environments
  • Communicate well, including strong active listening skills to learn users’ stories and then the ability to share those stories persuasively
  • Communication skills with experience tailoring message to a variety of audiences
  • Excellent written and oral communication skills in English (French is an asset)

How to write User Researcher Resume

User Researcher role is responsible for research, design, insights, visual, engineering, collaboration, organization, analytical, digital, planning.
To write great resume for user researcher job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For User Researcher Resume

The section contact information is important in your user researcher resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your User Researcher Resume

The section work experience is an essential part of your user researcher resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous user researcher responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular user researcher position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative User Researcher resume experience can include:

  • Interpersonal skills: interview skills, effective verbal communication, fostering ongoing, productive relationships
  • Excellent communication, presentation and persuasion skills with cross-functional teams and stakeholders; experience working in a collaborative team
  • Strong influencing, comprehension and mediation skills
  • Demonstrate experience of having kept current of industry trends in user experience research
  • Craft excellent user experiences, translating these experiences into wire frames
  • Facilitating workshops and training others on research skills

Education on an User Researcher Resume

Make sure to make education a priority on your user researcher resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your user researcher experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in User Researcher Resume

When listing skills on your user researcher resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical user researcher skills:

  • Excellent moderating skills (with a willingness to further develop these skills)
  • Analytical problem-solving skills, outstanding writing and presentation skills; comfortable presenting to a group
  • Excellent interviewing, communication and social skills – we’re talking to each other and to our customers a lot
  • Prior experience conducting exploratory research, concept tests and usability test; experience with leveraging analytics to inform qualitative research plans
  • Strong analytical and process-oriented problem-solving skills
  • Strong moderation skills and methods for group facilitation and consensus building are better than chocolate

List of Typical Experience For an User Researcher Resume

1

Experience For Senior User Researcher Resume

  • Experience in user experience research or usability testing. Ideally has experience with user research within the video game industry
  • Influence a range of roles and levels within the organization through your strong communication skills
  • Outstanding interpersonal skills in conducting live/field interviews, as well as remote user studies
  • Superior skills in communicating complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • FDA 510k or CEMark medical device research experience, or other experience conducting regulated research
  • FDA 510k or CEMark medical device research experience, or other experience conducting research
  • Experience with developing research programs, scorecards and outcomes that resulted in a strong product strategy and impact
  • Has the skills and research insights to identify and dig out root problems or requirements through customer interactions
2

Experience For Lead User Researcher Resume

  • Effectively communicate research results to game teams and HQ (verbal and written reports), provide recommendations and ongoing design consultation
  • Work experience as a user experience researcher, preferably in an enterprise company
  • Experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods
  • A strong understanding of the latest and greatest thinking around user research as part of the product development process
  • Significant experience moderating interviews and testing to dig deep and understand user motivations, values, and needs
  • Experience of presenting / pitching to senior internal and external stakeholders
  • Experience evaluating and/or developing software- and hardware-based products
3

Experience For Usability Expert / User Researcher Resume

  • Experience conceptualizing and/or designing software user interfaces and/or instructional documents
  • Experience working with architecture and manufacturing products and services
  • A proven track record of conducting sound research that has directly influenced product decisions
  • Interest, experience, and awareness of Chinese and international gaming trends
  • Interest in psychology, marketing, human-computer interaction, interaction design, user experience, or related fields
  • Experience using Microsoft Office (e.g., Word, Excel, Outlook, etc.)
  • Experience working in a user-centered design process on complex desktop or web-based software applications
4

Experience For User Researcher Virtual Reality Resume

  • Manages ad-hoc qualitative/quantitative research projects such as concept development, visual identity and customer experience mapping
  • Strong track record of qualitative and quantitative results impacting strategy and development
  • Advance the user experience team’s research toolbox by trying out new research techniques and deliverables
  • Experience driving research projects that involve survey creation, data collection and analysis
  • Proven track record in delivering delightful and easy-to-use products and services based on user needs and research
  • Strong online portfolio demonstrating case studies and user research of web design/mobile app products
  • Partner with designers, PMs, engineers and researchers, contributing to the user experience
  • Experience of understanding user needs for web content, tools and transactional services
  • Experience of working in an agile development environment with designers, developers and product managers to create new digital products and services
5

Experience For User Researcher, Senior Resume

  • Experienced in planning, creation, and/or implementation of
  • Establish lean user research as a core practice at Unity for validating product ideas early and often
  • Experience teaching peers or colleagues, industry workshops, and/or courses
  • Experience conducting product risk analyses
  • Experience applying a balanced mix of qualitative and quantitative methodologies
  • Experience leading a team or large, complex initiatives
  • Experience leveraging web analytics tools to gain key insights
  • Industry experience conducting user research
6

Experience For Junior User Researcher Resume

  • Experience conducting qualitative research in both B2C and B2B settings
  • Ultimately help facilitate decision-making to help Spotify create a great consumer experience
  • Work closely with production teams to maintain awareness of ongoing project needs and define priorities and criteria for playtests
  • Up-skill and impart knowledge onto other members of the team to ensure user research is embedded into everything we do
  • Demonstrated success turning generative and evaluative research insights into design recommendations that align with core business goals
  • Experience in solving complex user problems
  • Hands-on experience conducting industry product design research
  • Experience conducting research throughout the entire product development lifecycle
  • Experience working with enterprise software (agile/continuous delivery desired)
7

Experience For Senior User Researcher, Amazon Freetime Resume

  • Experience conducting user research
  • Demonstrated use of uw34 research methodologies including primary and secondary research
  • Experience conducting research throughout the entire product development lifecycle
  • Hands-on experience conducting product design research
  • O Have 4+ years of experience as a UX designer
  • Good time management, and delivery of high quality results under tight time constraints
  • Experience in best practices for user research and knowledge of what approaches work and which don’t
  • User research experience for professional desktop software, mobile app or web products
8

Experience For Game User Researcher Resume

  • Experience of consumer & enterprise user research and/or testing
  • Experience as a research team lead for a large business area, delivering a user research plan and strategy
  • Knowledge and experience of ecommerce-specific research and design work and its challenges
  • Experience as a usability practitioner
  • Extensive experience in best practices for user research and knowledge of what approaches work and which don’t
  • Professional research experience
9

Experience For Principal User Researcher Resume

  • Up-to-date toolkit of research methods, and the experience and savvy to know when to be lean and scrappy and when to be rigorous
  • Knowledge, experience in and passion for user cantered design practices for web, service or software development
  • Solid knowledge of social science and design research methods, and the ability to apply them to real-world practical problems by utilizing mixed methods
  • Proven track record of driving impact on products
  • Inspire and influence experiences that become a meaningful part of a billion users’ daily lives
  • Experience of leading a team, or high desire to do so
10

Experience For Senior User Researcher, AWS Resume

  • Experience of working in an agile development environment with designers and developers and product managers to create new digital products and services
  • Knowledge, experience in and passion for user centered design practices for web, service or software development
  • Experience within a research and digital environment
  • Serve as a member of a team that acts as a 'repository' of evidence-based user knowledge
  • Experience with data analysis and how to meaningfully convey research findings/insights into actionable recommendations and visualizations
  • Professional user research experience
  • Extensive experience with qualitative research methods

List of Typical Skills For an User Researcher Resume

1

Skills For Senior User Researcher Resume

  • Strong written and oral communication skills with experience tailoring message to a wide variety of audiences
  • Strong problem solving skills and ability to guide complex projects in challenging environments
  • Solid experience working with human research subjects; experience with a mix of lab-based studies
  • A strong team spirit, effective collaboration, and experience working in cross-functional teams
  • Excellent written and oral communication skills, persuasiveness, and the ability to make group presentations
  • Strong behavioral data-collection and analytical skills
2

Skills For Lead User Researcher Resume

  • Clear and concise communication skills. Strong collaboration abilities
  • Excellent research skills across the full lifecycle of research
  • Experience of designing and facilitating a collaborative workshop for brainstorming, prioritizing, and problem-solving
  • Project management skills related to planning, allocating time, and communicating
  • Proven experience of designing, facilitating and analysing a wide range of qualitative and quantitative user research methods
3

Skills For Usability Expert / User Researcher Resume

  • Exceptional storytelling skills including the ability the ability to communicate persuasively across different audiences and varying levels of the organization
  • Strong understanding of best practices in User Experience Design
  • Proven success leading User Research projects with demonstrated impact
  • Proven experience of gathering user requirements for web-based services
  • Experience working in a user-centered design process on complex desktop or web-based experiences
  • Fluent English language skills. Can conduct user research with English speaking customers
  • Proven experience of presenting user research findings in a wide variety of formats and contexts
4

Skills For User Researcher Virtual Reality Resume

  • Proven experience of working in an agile development environment with designers and developers and product managers to create new digital products and services
  • Prior experience owning all research on a AAA game
  • Utilize your research skills and track record of delivering research to influence product and design
  • Self-motivated and dedicated to excellence. Persuasive communication skills
  • Written and oral communication skills persuasiveness, and the ability to make group presentations
  • Collaborate actively and effectively in multidisciplinary, distributed, and international teams
  • Exceptional verbal, written, and visual communication and skills
5

Skills For User Researcher, Senior Resume

  • Have proven mentoring and/or leadership experience
  • Build the practice of research in the team and build tools and methods to enable team members to use these assets effectively
  • Quickly and effectively analyze research data and present rich findings simply and clearly to influence design and direction
  • Clear and precise communication skills in Chinese and English, both oral and written
  • Creative and empathic inter-personal skills
  • Proven success leading User Research projects with demonstrated impact
  • Helping the teams to deliver insights into designs and experiences, using research to inform priorities and support innovation
  • Demonstrated experience with generative, iterative and evaluative research methods
6

Skills For Junior User Researcher Resume

  • Experience conducting research in user experience, product design, or technology contexts
  • Effectively communicating user research findings to the team and the wider organisation
  • Improving: learning from experience and fostering curiosity
  • Understanding or experience in game development process
  • Experience and expertise in qualitative research methods including planning, reporting and conducting fieldwork (interviews and observation)
  • Experience with independently designing, conducting, analyzing and presenting user research to answer complex research needs
  • Experience planning, conducting, analyzing, and presenting the results of user research with various methodologies
  • Experience authoring, coordinating and running co-creation/ideation workshops with interdisciplinary teams
  • Experience conducting surveys, usability tests, and moderated interviews including planning, preparation, and execution
7

Skills For Senior User Researcher, Amazon Freetime Resume

  • Solid technical understanding of programming concepts, e.g. development methodologies, object-oriented programming, etc
  • Can prioritize time between multiple projects, and be flexible by adapting to quickly changing schedules and different projects
  • Experience researching products that use machine learning or machine intelligence
  • Extensive experience in managing and delivering user research and innovation projects
  • Experience working in an Agile development environment, and using Jira and Confluence
  • A passion for applying research to transform user behavior through compelling experiences
  • Industry experience conducting user research and creating information architecture
  • Experience conducting or incorporating data from drive simulator research studies
8

Skills For Game User Researcher Resume

  • Experience of audience modeling and developing design personas
  • Be pragmatic and able to design appropriate research approaches within constraints, dealing with a changing schedule and priorities
  • Be dedicated to inform products - finding actionable insights and incorporating them into product experience
  • Experience managing projects involving cross-functional teams
  • Experience conducting primary research in a professional setting
  • Experience in researching and shipping software products
  • Collaborate with marketing, product, design, and development teams to prioritize research opportunities in a fast-paced and rapidly changing environment
  • Experience with qualitative user research, including sampling
  • Proven track record in end user interviewing
9

Skills For Principal User Researcher Resume

  • Strong understanding of business processes in the enterprise world
  • Experience conducting semi-structured interviews, contextual field visits, usability studies either live or remote
  • Experience with 1-on-1 usability testing, surveys, focus groups, and contextual studies
  • Help Frontend teams to prioritize and refine their projects by providing the user perspective
  • Excellent working knowledge of survey tools (e.g.: Qualtrics, SurveyMonkey), analytical tools (e.g: Tableau, Excel), office suite (e.g.: Word, Powerpoint.)
  • A passion and curiosity in researching product experience for expert users (e.g. IT, developers, DevOps), and technology trends of IT
10

Skills For Senior User Researcher, AWS Resume

  • Experience of usability testing and user research across multiple platforms
  • Have several years' experience working in User Research
  • Have experience working on both formative and evaluative research projects
  • Have experience in a wide range of methodologies, e.g. interviews, diary studies, ethnography, surveys, usability testing
  • Remote usability tests (using tools e.g. Morae; Validately; Ethno; LookBack; DScout etc.)
  • Experience researching wearable technology(fitbit, etc)
  • Ergonomics training or research experience
  • Broad experience with managing stakeholder needs and expectations
  • Extensive experience in managing research teams to deliver results against complex requirements

List of Typical Responsibilities For an User Researcher Resume

1

Responsibilities For Senior User Researcher Resume

  • Significant experience of coordinating research activities considering multi-platform and touchpoint experiences
  • Demonstrated experience in a commercial environment implementing professional research
  • 3) Work with product teams to identify and prioritize user research requirements, including timelines, scope, and methodologies
  • A strong track record of delivering well scoped, designed, run, and communicated research projects with
  • A broad range of experience including tactical and strategic, lab and field, qualitative and quantitative
2

Responsibilities For Lead User Researcher Resume

  • Experience running workshops with interdisciplinary teams
  • Experience with managing 3rd-party vendors
  • Strong online portfolio demonstrating case studies and user research of web design products
  • Work experience in an applied research setting. (UX)
  • Excellent working knowledge of statistics and the principles of experimental design
3

Responsibilities For Usability Expert / User Researcher Resume

  • Solid understanding of user needs for web content, tools and transactional services, especially those with the most complex user journeys
  • Consider the broader, evolving psycho/socio/cultural, experience design, fashion and technology contexts’ influences on user expectation and behaviour
  • The ability to successfully manage multiple projects simultaneously, handle a fast-paced work environment, meet deadlines, and manage changing priorities
  • Efficiently analyse multiple sources of data (including observation, telemetry, etc.) and provide valuable and actionable insights on players’ experience
  • Winning: sticking at things for the long term, living and breathing the competition
  • Planning, designing, preparing and running user research activities to support the design, development and continuous improvement of digital services
  • Conducting research via a broad range of tactics including customer-facing surveys, moderated and unmoderated usability testing, and in-depth interviews
  • Observing usability testing sessions and taking notes
  • Coaching and mentoring others in the research community at Autodesk, and evangelizing research as a strategic driver for our products and services
4

Responsibilities For User Researcher Virtual Reality Resume

  • Providing detailed transcripts for the team and assisting with research prep
  • Categorizing user research videos and creating highlight videos/screenshots
  • Creating and executing usability and broader user research evaluations to inform designs
  • Making recommendations for user research and usability testing based on project status and stakeholder needs
  • Assisting with data analysis and report documentation
  • Designing research plans that meet business goals
  • Writing discussion guides, survey questions, usability tasks, etc. to collect impactful customer data
5

Responsibilities For User Researcher, Senior Resume

  • Turning data into actionable insights for various internal teams
  • Contributing to the management of Voice of Customer data collected from website intercept and NPS surveys (a team effort)
  • Understanding of strengths and limitations of different research methods
  • Working with other UX research teams across the NET-A-PORTER Group where interests overlap
  • Managing the UX lab, together with MR PORTER and THE OUTNET UX teams
6

Responsibilities For Junior User Researcher Resume

  • Ensuring research leanings are accessible and value is retained across time
  • Designing, executing and analysing quantitative surveys
  • Supporting colleagues to analyse research data and findings so that research is shareable and traceable
  • Working closely with designers and developers to turn user research findings into stories and actions that lead to valuable product and service features
  • Drive research efforts on important projects, with impact on the business: planning, conducting, analyzing, or presenting user research studies
7

Responsibilities For Senior User Researcher, Amazon Freetime Resume

  • Energetic: having fun, following your passion, making things happen
  • Creatively conducting tactical and strategic research initiatives from scoping through to deployment making use of the most appropriate methodologies and tools
  • Work with stakeholders to design research studies or testing while adhering to UCD principles
  • Innovative: trying new things, leading the way
  • Work collaboratively with key stakeholders (product, ux, engineering, marketing) to evangelize and disseminate insights
8

Responsibilities For Game User Researcher Resume

  • Contribute to strategic decisions, working with design, engineering and research teams
  • Work cross functionally with Industrial and UX Design, Product Management, Analytics, Engineering and Marketing
  • Provide consultation to the Engineering team in framing their research questions and in the development of an appropriate analytical plan to address these
  • Provide coaching and mentoring to other User Research Analysts
  • Create reports based on the research or testing, and share findings with stakeholders
  • Conduct benchmarking studies of competitor products from a human factors perspective
9

Responsibilities For Principal User Researcher Resume

  • Inclusive: making other great, transparency
  • 7) Create and deliver test result reports including statistical analysis
  • Microsoft Office products. Comfort level with technology and learning new products as needed to perform various research methods
  • Produces user research and user testing reports
  • Find, analyze, and summarize existing research reports
  • Design and run user studies and oversee others conducting studies
  • Methodologies (including synthesis of both), quick-turn around and larger scale, multi-method projects
  • Collaborate with other User Research teams in the execution, analysis and presentation of insights to ensure a holistic understanding of the customer
10

Responsibilities For Senior User Researcher, AWS Resume

  • Team Culture We work in a culture where all our team members value being
  • Assist in developing designs from concept to final release
  • Write literature reviews. Find, analyze, and summarize existing research reports
  • Collaborate with a wide set of stakeholders including designers, product managers, and software developers
  • Create actionable insights for improving products and services based on results of internally and externally-driven research
  • Execute qualitative research and analysis using a variety of methodologies and data sets
  • Work independently and flexibility to adapt to rapid change while keeping a positive attitude and open mind
  • Design and conduct research for Hitachi’s various solutions, using various research methods and user design approaches

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