Warehouse Operations Manager Resume Sample
Magdalen Yost
528 Creola Plains,
Houston,
TX
+1 (555) 207 1659
Work Experience
Warehouse Operations Manager
11/2015
-
PRESENT
Philadelphia, PA
- Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency
- Responsible for managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse inventory management system (WIMS) and related equipment; inventory is received and issued appropriately and efficiently and safely processed in the warehouse in accordance with all established business process compliance SOPs
- Responsible for recruiting, hiring, training, coaching and counseling of Warehouse staff to provide ongoing support and development. Leverages leadership skills to set goals for front line teams and provides regular performance feedback utilizing all management resources available to include work-with observations
- Ensures daily operations are maintained as scheduled. Maintains all business records, documentation and administrative standards as required to include personnel records, train deliveries, product and asset inventories, DOT requirements. Directly responsible for labor management of team to include schedule adherence (Kronos), overtime management and wage & hour compliance
- Models, leads and inspires safety leadership, and all key initiatives relating to our core values, to create a positive Commissary work environment. Owns and fosters effective communication at all levels of the organization
- Assists GM, AGM and/or Sr. Operations Manager with operational, people and process and service related objectives to drive continuous improvement and efficiency; leads associates to anticipate and solve problems and plan for upcoming events, seasonal changes, etc
- Ensures a culture of safety first throughout the organization by following Aramark safety commitment, policies and procedures. Monitors safety, physical security and operational metrics on a daily, weekly and monthly basis
Regional Warehouse Operations Manager
04/2009
-
10/2015
Detroit, MI
- Provides direct daily supervision to warehouse supervisors to ensure a safe, clean and efficient operation of the warehouse that meets service standards
- Applies sound communication and motivational techniques, while supervising, counseling and providing corrective action
- Leads assigned Warehouse Supervisors that are tied to specific delivery services including receiving, shipping, handling returned/damaged goods, maintenance and administrative activities to ensure that customer requirements are met in an efficient manner
- Assists the Warehouse Manager in planning short-term and long-term labor needs for assigned shift based on sales forecasts and direction from management and other business decisions
- Works with the Maintenance Department in ensuring that the current program of equipment maintenance and facility maintenance is being followed
- Continually maintain a professional and courteous relationship with outside departments and/or customers and ensures that all other personnel do the same
- Ensures warehouse housekeeping, security, organization and sanitation are at an acceptable level on a daily basis for assigned shift
- Ensures that damage to products, equipment and facilities are prevented at all times
- Ensures that all safety procedures and policies are followed at all times
Mopar Warehouse Operations Manager
02/2004
-
02/2009
Dallas, TX
- Makes recommendations to the warehouse Manager in planning space utilization to meet business demands and cost control
- Assists in the planning of annual “physical Inventory”
- Maintains and analyze Key Measurements of all Warehouse Supervisors and assists in the development of plans for areas that need improvement
- Assists the Warehouse Manager on organizing and administering the weekly supervisor meeting
- Ensures thorough familiarity with policies and procedures relating to standards of business conduct and trains and motivates subordinates and other employees in the importance of full compliance with the letter and spirit of such policies and procedures. Sets tone for standards of integrity and ethical behavior
- Contribute to the development and implementation of strategic plans and directions for the facility
- Partner with all levels of plant management in responding to and implementing change
- Provide assistance to company management in it’s mission to maintain freedom from third party influences by fostering a viable employee relations program, protecting management rights, flexibility and productivity levels, and the rights of all employees
- Integrate and coordinate with leadership to ensure goals, objectives, and targets are met, and communication and information flow across all shifts in a 24-hour operation
Education
University of Phoenix - Nashville Campus
1998 - 2003
Bachelor's Degree in Business
Professional Skills
- Demonstrating Leadership for Others: Displays consistent skills, behaviors and attitudes congruent with the values and strategies of MWI; models high performing level of motivation, performance and personal integrity that others strive to emulate; matches actions and words
- Balance Key Management Factors: Matches resources, processes and management style to the demands of the situation; preserves and develops productive capacity while accomplishing immediate and long-term objectives
- Seek Continuous Improvement: Recognizes that all products and services can be continuously improved through systematic optimization of processes; provides employees with the training, tools and support to pursue continuous improvement
- Set and Clarify Mission and Goals: Articulates and discusses department mission/goals with the work team to ensure members understand the linkages with broader organizational mission/goals; sets and communicates challenging, measurable work standards
- Build Quality Service: Defines quality service based on customer needs, wants, expectations and profitability; aligns actions accordingly; remains sensitive and responsive to both internal and external customers; builds distinctive predictable levels of service; resolves problems quickly and effectively
- Build Effective Teams: Develops an understanding of and assesses group dynamics; takes action to enhance the productivity and collaboration among subordinates and peers; creates an environment that encourages and reinforces teamwork
- Excellent interpersonal skills and proven ability to interact effectively with all levels of the organization
How to write Warehouse Operations Manager Resume
Warehouse Operations Manager role is responsible for leadership, computer, organizational, planning, database, microsoft, basic, procurement, training, retail.
To write great resume for warehouse operations manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Warehouse Operations Manager Resume
The section contact information is important in your warehouse operations manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Warehouse Operations Manager Resume
The section work experience is an essential part of your warehouse operations manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous warehouse operations manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular warehouse operations manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Warehouse Operations Manager resume experience can include:
- Analyze and measure the effectiveness of supply chain performance and recommend practices and procedures that result in measurable improvement based on complex operational data
- Exceptional organizational skills with the ability to prioritize work load
- Strong stakeholder management skills are essential in order to manage the expectations of customers, suppliers and colleagues
- Proven leadership skills in an operational environment, with a proactive attitude
- Strong communication and negotiation skills and be able to work with many stakeholders, both internal and external
- Results oriented with good organizing skills
Education on a Warehouse Operations Manager Resume
Make sure to make education a priority on your warehouse operations manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your warehouse operations manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Warehouse Operations Manager Resume
When listing skills on your warehouse operations manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical warehouse operations manager skills:
- Excellent communication skills to be able communicate effectively with internal and external stakeholders
- Excellent written and oral communication skills with ability to effectively communicate well with all levels of the organization
- Possess strong communication skills, both verbal and written. Work effectively with a wide variety of people both in person and over the telephone
- Demonstrated excellent people and management skills
- Strong analytical, conceptual and problem solving skills and possess an extreme attention to detail
- Excellent organizational, time management, communication, decision-making and relationship management skills
List of Typical Experience For a Warehouse Operations Manager Resume
1
Experience For Regional Warehouse Operations Manager Resume
- Proven leadership ability with demonstrated ability to build high performing project teams
- Supervisory, planning and organizational skills required
- Strong team player with the ability to establish and maintain cooperative and effective working relationships
- Identify and cultivate essential skills and attributes to maximise individual contribution and engagement
- Computer literate (high skills level with Microsoft Office, especially excel)
- Lead and coach effectively
2
Experience For Data Warehouse Operations Manager Resume
- Experience working in a unionized environment dealing with grievance handling and resolution is desirable
- Connect your team to our vision and bring focus & intention to delivering on projects and priorities on a departmental, building-wide, and network-level scale
- Experience with initiating and leading industrial change and productivity improvements
- Run an effective operation with support from cross-functional partners while spending the majority of your time focusing on people management
- Demonstrate agile leadership by leading through periods of ambiguity and fostering the same mindset within your team
- Experience with RF/bar coding and Warehouse Management Systems
3
Experience For Mopar Warehouse Operations Manager Resume
- Experience working in food-grade distribution
- Oversees the receiving, storage, and distribution of $700,000 annually in donated and purchased goods
- 5 – 10 years warehousing distribution experience desirable
- Experience in forklift certification and inspection, hazmat certification, operating various warehouse equipment (forklifts, pallet jacks, stock pickers, etc.)
- Make sure warehouse's 5S and EH&S optimize the goods stored in warehouse and ensure inventory accuracy and warehouse safety
- Client Relationship: Identify client needs and communicate operational progress. Deliver and model WEST as foundation for excellent customer service
- Maintain effective and efficient SOP for all related processes
- Manage multiple tasks and prioritize time sensitive situations
4
Experience For Warehouse Operations Manager E-commerce Resume
- Experience of performance management
- Experience of people development
- Experience of aviation security (desirable)
- Warehouse Management experience
- Excellent supplier relations and management
- Good command of Business English, written and oral
- Plant supervision experience
- Able to rely on experience and judgment to work autonomously to plan and accomplish goals
5
Experience For Warehouse / Operations Manager Resume
- Responsible for prioritizing and delegating assignments to warehouse personnel assuring each job is completed in a professional and timely manner
- MHE (Material Handling Equipment) is in good working order
- To lead and inspire the development of associates and management team by demonstrating a strong working knowledge of our operation
- Experience (including management) within Supply Chain in a DC environment
- Demonstrate understanding of consumers, customers and opportunities and risks to drive business growth
- Previous experience working in an FMCG environment
- Experience of driving ontinuous improvement
- Experience of people management and leading teams
6
Experience For Planning & Warehouse Operations Manager Resume
- Customer management experience in leading performance reviews for are of responsibility
- Experience in supply chain, logistics, warehouse or an industry-related field
- Two (2) years or more of application experience of Lean principles, systems, and tools
- Evaluating the transportation costs to ensure appropriate allocations
- Implementing continuous improvement initiatives that reduce cost of operations and improve service level, capacity, productivity and quality
7
Experience For Central Warehouse Operations Manager Resume
- Reporting on KPIs on operational performance
- Working knowledge of inventory and financial cost management systems such as SAP or similar system capability
- Implement standard warehouse operations processes for receiving, storing, picking, kitting, and shipping
- Oversees workflow of product through receiving, VAS, picking, packing, and shipping
- Supervises and coordinates activities of employees engaged in verifying and keeping records on incoming and outgoing shipments
- Financial Management i.e. business planning, budgeting and volume forecasting, CCC and net working capital development,
8
Experience For Warehouse Operations Manager Rolo Italy Resume
- Drive building of the new Express model within the warehouse, ensuring we are ready to execute and when launched, look at optimizing the processes
- Best use of organizational resources by defining, planning and working with the General Manager to develop strategic and long range goals
- Ensures safe working conditions including properly training employees on proper safety
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; comply with legal regulations
- Manage the labor planning needs for your team to meet weekly goals through accurate planning for current and future hiring needs
- Receives and stocks controlled products following quality standards and procedures (e.g. rotating products pulling dated products)
- Provides training and coaching to team members as necessary
- Maintain an efficient and safe warehouse while meeting customer service levels and achieving inventory integrity
9
Experience For Warehouse Operations Manager Resume
- On an ongoing basis, work with the Operations Manager to review operating procedures in order to achieve and maintain customer service order levels
- Responsible for monitoring and ensuring maintenance and cleanliness of Warehouse
- Support the Distributor network by providing subject matter experts and training as needed
- Foster a safety program and culture emphasizing proactive and leading metrics/programs and rigorous root cause incident investigations
- Manage operations of warehouse, including: freight, returns, receiving, parcels, restock, transfers and / or facility clean up
- Responsible in troubleshooting and finding opportunities to improve processes and technology to ensure we are the most optimal team
- Create new documentation, SOPs and train warehouse pickers on following the new method of working
10
Experience For Regional Warehouse Operations Manager Resume
- Learns the safety training and following of safety requirements for branch personnel
- Assist management staff in communicating policies and procedures, as well as handling disciplinary issues when necessary
- Provides recommendations of expediting shipping methods
- Build a comprehensive distribution training program and develop curriculum for new and existing distribution facilities based off of performance goals
- Develop optimal warehouse design by planning layout, product flow, and product handling systems to drive operational efficiencies and reduce costs
- Develop warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout; implement changes
- Communication with all outsourced catering companies across our network on all operating issues
List of Typical Skills For a Warehouse Operations Manager Resume
1
Skills For Regional Warehouse Operations Manager Resume
- Strong leadership and communication skills, with relevant experience managing multi-skilled teams in a production environment
- Proven leadership, supervisory, and problem solving skills
- Strong data entry/reporting skills
- Strong computer skills, including MS Excel and Outlook
- Excellent verbal & written communication skills with a flexible working approach
- Strong supervision/management/teamwork skills
- Establish priority and effectively direct and delegate assignments to staff
- SAP, Manugistics and Microsoft database products proficiency required. Strong analytical, oral and written communication skills
2
Skills For Data Warehouse Operations Manager Resume
- Advanced Excel user with strong mathematical skills
- Demonstrated supervisory, organizational and communication skills
- Strong communication and leadership skills. Ability to structure thoughts and deliver clear and precise messages, both written and orally
- General knowledge of cost effective inventory principles and management; knowledge and experience in Planning and Managing Warehouse Operations
- Previous skills in manufacturing products, coordinating a team, inventory prep and control
- Experience of improving the incoming goods flow processes within a large warehouse
- Proven working knowledge of complex Distribution activities providing experience from logic to application
- Previous professional experience in Fast Moving Consumer Goods or Automobile companies
3
Skills For Mopar Warehouse Operations Manager Resume
- Prior experience managing personnel is required
- Prior experience supervision and leading a team
- Prior experience managing processes
- Experience in operations including at least 5 years of management experience
- Experience in warehousing and distribution to include 5 years supervisory experience with at least 50 employees
- Exceptional leadership skills utilizing the ability to lead and drive change
- Prior experience with ERP and/or WMS tools and systems.
- Related experience at management level, in logistics; or equivalent combination of education and experience
4
Skills For Warehouse Operations Manager E-commerce Resume
- Detail-oriented and organisation skills
- Working knowledge of computerized integrated information systems (materials management and distribution) and a strong comprehension of warehouse operations
- Significant experience coaching and developing leadership, identifying gaps and creating plans to address them
- Experience in production planning, scheduling, inventory control, manufacturing or distribution operations in a multi facility environment
- Experience in Warehouse Management, Inventory Control, Shipping, Receiving and Storage
5
Skills For Warehouse / Operations Manager Resume
- Excellent Safety record, ensuring dangerous occurrences are reported and the correct procedures/ training are put in to action
- Upervisory experience in a manufacturing environment, Warehousing and Distribution or equivalent
- Experience managing a staff of 15+ in a warehouse setting
- Experience with shipping and receiving to retailers
- 1 – 3 years of experience in warehousing or in supervising hourly production/warehouse employees and processes required
- Senior-level project management, presentation, effective communication, problem solving, opportunity identification, systems thinking concepts and applications
- Previous experience of managing and leading teams
- Experience of developing and implementing a Health and Safety management culture and processes within a warehouse operations environment is essential
- Experience required managing or leading the operations of on-line, secure, scalable software as a service and data as a service platform
6
Skills For Planning & Warehouse Operations Manager Resume
- Experience in customer compliance and shipping to all of the major US Retail Stores
- Experience working on DC management
- Experience supervising exempt and non-exempt associates
- Relevant experience leading an operational team
- Supervisory experience managing both non-union and union personnel in a medium to large operation
- Experience in operations, inventory management, MRP, lean manufacturing processes and Excel
- Strong financial acumen including exposure to budget responsibility in previous positions
7
Skills For Central Warehouse Operations Manager Resume
- Knowledge of or experience in a lean manufacturing environment
- Inventory management experience in a manufacturing environment
- Experience with/knowledge of plant breeding methodologies and experimental design
- Demonstrated initiative, creative problem solving and innovation,
- Lean Experience, Kaizens, Workouts, Process mapping, improved productivity
- Regular review of the Safety reporting for sites and demonstrate compliance into the EHS database (Cintellate)
8
Skills For Warehouse Operations Manager Rolo Italy Resume
- Knowledge of SAP. Practical skill in implementing continuous improvement
- Demonstrated ability to get positive results through influence, persuasion, leadership, and training
- Experience of managing the performance of warehouse operations through documented KPIs is essential
- Experience of driving continuous improvement within a warehouse operations environment is essential
- Experience of working to customer and supplier SLAs is essential
9
Skills For Warehouse Operations Manager Resume
- Demonstrated ability to perform and adapt in a changing environment as necessary
- Experience of managing teams in a time sensitive warehouse environment
- Experience of customer service and managing relationships
- Experience of change programmes and delivering cost savings
- Experience as either a distribution center supervisor or department manager
10
Skills For Regional Warehouse Operations Manager Resume
- Experience with SAP or similar based WMS product
- Strong product and business judgement. Willingness and ability to take smart risks and fail forward
- Previous experience/knowledge of construction and production management
- Strong familiarly with typical warehouse operations ( processes, systems, equipment)
- Think strategically and prioritize
- Experience in similar positions
List of Typical Responsibilities For a Warehouse Operations Manager Resume
1
Responsibilities For Regional Warehouse Operations Manager Resume
- Experience in managing union employees, with safety as priority and create performance and accountability culture
- Recommend methods and demonstrate the initiative to improve the efficiency and effectiveness in both the Warehouses and the broader company
- Experience in production planning, scheduling, inventory control, manufacturing or distribution operations in a multi-facility environment
- Experience in Warehouse/Logistics in a Supervisory or Management role
- Supervisory or managerial experience in logistics
- Analyze operations reports to make effective business decisions
2
Responsibilities For Data Warehouse Operations Manager Resume
- Ensuring that the operations are done according to the agreed Standard Operating Procedure (SOP) and meeting the agreed KPI’s
- Coaching and developing teams
- Managing DK6 warehouse operations team and employees
- Ensuring all operations are done safely and meet all corporate, governmental, and local regulations
- Driving continuous improvement in safety, security, cost and productivity
- Working in stable international company on a warehouse terminal in Chekhov MO
- Responsible for overall management of material operations including receiving, material replenishment, picking, packing and worldwide distribution
- Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
3
Responsibilities For Mopar Warehouse Operations Manager Resume
- Current knowledge of warehousing, material handling, bar coding, and inventory control practices
- Personnel management including recruiting, hiring, development and corrective action of employees
- Support Operations Leaders and Team Leaders in hiring, goal setting, rewards, and mentoring of team members
- Coordinate all aspects of the warehouse operation including inventory management and daily shipping and receiving functions
- Knowledge of warehouse logistics and fulfillment, including order management, shipping, receiving, inventory control and storage
- Knowledge of SAP, SAP Warehousing and other warehousing management systems
4
Responsibilities For Warehouse Operations Manager E-commerce Resume
- Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools
- Sun-Thurs schedule is defined as working mostly from the early morning to late afternoon based on business needs
- Reviews all equipment used and the work space in their department to make sure it’s being kept in clean neat proper working order
- Deal with different stakeholders, including Factory, Planning, Leaf and others
- Develop short-mid-long term strategy for the area, considering a challenging environment
- Conduct employee performance appraisals, coaching, counseling and progressive discipline
5
Responsibilities For Warehouse / Operations Manager Resume
- Maintains appropriate discipline; including proper documentation; ensuring consistency
- Participates in developing the Annual Operating Plan (AOP)
- Able to perform physical tasks with repetitive lifting of up to 50lbs for consecutive hours to provide training
- Knowledge of seed processing/handling equipment and procedures
- Knowledge of Lean repetitive manufacturing systems and interpretation of data-processing output
- Responsible for shipping logs shipping tickets stock lists and all other related warehouse records
- Assists with responsibility for all facility receiving and shipping operations
- Interact with customers and contractors as well as overseeing all warehouse operations and creating a professional warehouse environment
- Analyze daily orders and receipt activity volumes. Coordinate with Warehouse Supervisors to determine staffing requirements
6
Responsibilities For Planning & Warehouse Operations Manager Resume
- Ensure adherence to safety and housekeeping programs/initiatives
- Formation of a plan to achieve the targets and increase throughput of the process (including the revision of the zone)
- Position requires occasional travel to other branch locations, the corporate offices, or for training purposes
- Plan and oversee the flow of product arriving to the facility to ensure company standards are met and maintained
- Identify new ways of working and deliver improvements
- Contribute to the development, management, and execution of the facility operating and capital budget
- Build and maintain an operational strategy supporting both short-term and long-term business goals
7
Responsibilities For Central Warehouse Operations Manager Resume
- Responsible for the safe and efficient operation at assigned warehouses and multiple locations, meeting customer requirements
- Thorough understanding of warehouse operations
- Laser focused on execution and identifying the right opportunities
- Identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions
- Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization
8
Responsibilities For Warehouse Operations Manager Rolo Italy Resume
- Coordinates with Inventory Control workers to guarantee proper product rotation, slotting and space allocation
- Work with Distribution Manager to develop, maintain and enforce Standard Operating Procedures
- Responsible for inventory checks being in place (cycle count schedule)
- Ensure Housekeeping program in effect and monitored
- Facility and racking layout for best flow
- Represent SNO in multiple Factory Board Meetings, being part of strategic discussions for investments, people development and performance control
- Be part of America´s Improvement Team, representing Brazil weekly at the Regional Improvement Meetings
- Assist in maintaining ISO14001 compliance and associated reports
9
Responsibilities For Warehouse Operations Manager Resume
- Assist in ensuring the adherence to OSHA regulations and company safety policies
- Secure optimal space utilization, incl. external warehousing
- Evaluates staffing needs and adjusts accordingly to maximize productivity, maintain on time loads, and reduce overtime
- Develop, implement, and lead reporting of cost reduction projects and improvements
- Partner with LC manager and understand strategic and financial site objectives and contribute to annual budgeting for financial plans
- Achieve success in working with a 3PL Warehouse & Transportation environment
- Secure property by developing protection and access policies and procedures; coordinate patrols with security department
10
Responsibilities For Regional Warehouse Operations Manager Resume
- Ensure use of Vendor Asset Scanning Tool (VAST) to monitor AT&T assigned assets
- Develop standard reporting for volumetrics (Ins/Outs), dead inventories, quarantined inventories, etc
- Warehouse lay-out; continuous improvement; ensure cross-training thru-out dept.’s
- Measures and reports cycle counting/inventory accuracy
- Responsible for safety, quality and driving improvements within the facility
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