Workplace Coordinator Resume Sample
Clemens Wisozk
94002 Brionna Brook,
Chicago,
IL
+1 (555) 389 5471
Work Experience
Senior Workplace Coordinator
07/2015
-
PRESENT
San Francisco, CA
- Conduct daily office walkthroughs to ensure conference rooms, pantry areas, equipment, specialty, and common spaces are in working order according to a specified checklist. Inform our cleaning supervisor of problematic areas, and report maintenance issues in JIRA
- Receive and monitor all JIRA facilities tickets, route issues to the appropriate team member, and ensure tickets are responded to and resolved timely and with an emphasis on end-user experience
- Provide backup support on mailroom systems maintenance and employee issues with mail
- Manage team and personal storage requests, and maintain cleanliness and organization of facilities storage spaces
- Work alongside the Events Coordinator to execute on the set-up and breakdown of spaces and special events
- Provide assistance to the team and employees during interoffice moves
- Work with the Space Planning Manager to upkeep move, add, change (MAC) management of our wayfinding systems. Compile and track occupancy data for the Brooklyn office
- Execute protocols for onboarding and offboarding of Etsy employees, including setup of new hire desks and departures
- Support sustainability efforts in the office, including eco data collection and driving our efforts to reduce our carbon footprint
Workplace Coordinator
11/2010
-
05/2015
Phoenix, AZ
- Responsible to the Workplace Manager ensuring that the business plan, policy and initiatives are delivered in the local office
- Support Service Managers bringing any areas of improvement or issues with the following services to the relevant Service Managers attention: Vending, Reception and Client Services, Maintenance, Cleaning, Records Management,Print device availability and Stationery
- Deliver and Support Directly Managed Services outlined below, detailed within Appendix 1 Core Competencies Ownership and responsibility for a total FM delivery within our buildings using the helpdesk and the wider FM network. Gatekeeper and ambassador for making our buildings and the EY experience the place to be
- End to End Policy and Procedures delivered within SLA
- A2D Policy and Procedures
- Responsible to the Senior Workplace Coordinator ensuring that his/her business plan, policy and initiatives are delivered in the local office
- To act as the local ‘eyes and ears’ bringing any areas of improvement or issues with the following services the relevant Service Managers attention: Vending, Reception, Maintenance, Cleaning, Housekeeping, print device availability and stationery
Workplace Flexibility Coordinator
10/2008
-
10/2010
Boston, MA
- To act as a signpost for BU staff by being aware of FM services including; records management, Mailroom/couriers, mini bus, etc
- To support Service Managers locally as required on issues with: Porterage, M&E Maintenance, Fabric Maintenance, Helpdesk Response, Projects, Churn, Space Planning & Utilisation and Corporate Social Responsibility
- Where any issues with the above services are identified to either encourage BU staff to log the call with the appropriate Helpdesk (FM, IT, etc) or log it themselves
- Ensure safety of office premises and all assets of the firm
- Responsible to the Workplace Managerensuring that the business plan, policy and initiatives are delivered in the local office
- Support Service Managersbringing any areas of improvement or issues with the following services to the relevant Service Managers attention: Vending, Reception and Client Services, Maintenance, Cleaning, Records Management,Print device availability and Stationery
- Deliver and Support Directly Managed Servicesoutlined below, detailed within Appendix 1 Core Competencies Ownership and responsibility for a total FM delivery within our buildings using the helpdesk and the wider FM network. Gatekeeper and ambassador for making our buildings and the EY experience the place to be
- Review signage and ensure it is consistent with H&S law and the firm’s corporate policy
Education
Buena Vista University - Mason City Campus
2003 - 2007
Master's Degree in Management
Professional Skills
- Excellent listening skills, organizational skills, strong communication skills, & ability to multitask
- Excellent listening skills, organizational skills, strong communication skills, and ability to multitask
- Strong execution skills - validated ability to handle multiple projects and priorities within agreed timelines and budgets
- A strong communicator with strong customer service and influencing skills
- Strong computer skills with experience in google mail/calendar and its accompanying applications
- Strong computer skills including experience with Google Suite
- Strong problem solving and decision-making skills; Calm under pressure and flexible when faced with changing priorities
How to write Workplace Coordinator Resume
Workplace Coordinator role is responsible for computer, organizational, interpersonal, customer, listening, microsoft, organization, compensation, procurement, security.
To write great resume for workplace coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Workplace Coordinator Resume
The section contact information is important in your workplace coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Workplace Coordinator Resume
The section work experience is an essential part of your workplace coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous workplace coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular workplace coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Workplace Coordinator resume experience can include:
- Attention to detail with excellent organizational and problem solving skills
- Strong communication skills across employees at all levels within the organization
- Excellent communication skills across employees at all levels within the organization
- Strong PC Skills (MS Office, Word, Excel, PowerPoint) and other computer programs
- Proven experience within a strong customer service environment
- Solid organizational skills with great attention to detail
Education on a Workplace Coordinator Resume
Make sure to make education a priority on your workplace coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your workplace coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Workplace Coordinator Resume
When listing skills on your workplace coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical workplace coordinator skills:
- Excellent customer service skills and a good communicator (verbally and written form)
- Strong work ethic, proven follow-through skills—a leader yet a team player
- Thoughtful communication skills and the ability to work effectively with a spectrum of personalities
- Flexible and adaptable approach to work with good problem solving skills
- Strong computer skills and the leaning toward technology vs paper
- Skilled in Microsoft Excel and Google Docs. Interested in and adept at learning new computer programs and skills
List of Typical Experience For a Workplace Coordinator Resume
1
Experience For Workplace Operations Coordinator Resume
- Effectively handle all onboarding for new joiners and attend their induction to present on facilities related items
- Demonstrate an entrepreneurial skill-set while delivering hustle with style and grace
- Proficient in Microsoft Office Suite & competent computer skills
- Experience of painting/decorating - desirable
- Strong attention to detail, organizational planning, time management, and multi-tasking abilities
- Previous experience in a customer-facing environment
- Experience of plumbing - desirable
- Experience using event management or customer service software
2
Experience For Workplace Flexibility Coordinator Resume
- Experience using Google Calendar
- Positive attitude and strong background in customer service
- Ensuring the Reception staff provides a consistently high level of service to all visitors and staff and handle minor issues
- Being reactive and able to pursue unforeseen challenges
- Onboarding new starters with desk set up, Workplace Management presentation, office tour and "Wall of Fame" gallery
- Assisting the Workplace Manager and department in general admin, ad-hoc and other tasks as required
- Working towards a qualification within FM or a related field
- Know your way around the technical side of a building e.g. lighting, air conditioning, flooring, partitioning etc
3
Experience For Operations Coordinator, Workplace Resume
- Familiarity with building operations (lighting, air conditioning, flooring, etc.)
- Regular liaison and engagement with our internal customers, suppliers, building security and building engineering, providing timely feedback for stakeholders
- Assist with implementation and maintenance of sock management, equipment storage filing, archiving and record-keeping process
- To complete daily floor walks , including audits, reporting issues as and when they arise through the helpdesk system and monitoring through to completion
- To assist in meeting and greeting customers and providing in room assistance as necessary
- Coordinate all aspects of the food and beverage program, including placing and stocking order as necessary
4
Experience For Senior Workplace Coordinator Resume
- Coordinate the food and beverage program, including placing and stocking orders as necessary
- Common space inspection and reporting – Café, Break room, Meeting room, Locker, Restrooms, Parking, Entrance, Lobby, Corridors, etc
- General housekeeping of meeting rooms and ensuring office is presentable at all times
- Supervision of maintenance and cleaning in the office ensuring the best quality of work
- Proactively seek ways of improving the office environment, recycling & other environmental friendly processes
- Ensure vendor is providing services as agreed such as coffee brewing and conference room
5
Experience For Workplace Coordinator, Gigafactory Resume
- Management of ticketing system providing high level of customer satisfaction
- Co-ordinate vendor management including assisting in procurement process and performance management
- Be a leader in the office by creating a fun, unique, exciting, comfortable and energetic office environment and culture
- Exhibit sound judgment in acting upon and dealing with confidential information
- Assist with conceptualizing and planning office events
- Responsible for project administration, document management, diary management, filing and archiving
- Provide first response/fix too, meeting rooms and equipment working closely with the Audio Visual Department
6
Experience For Lead Services Coordinator, Workplace Services Resume
- Report any issues or training needs to your Line manager and /or your divisional incident reporting system
- To be flexible in approach to all Quality, Health& Safety and Environment aspects providing a safe working environment for clients and team members
- Ensure the smooth running of FM services in the building
- Provide the flexibility or agile workspace, always moving and making changes to accommodate visitors, and colleagues work requirements
- Manage ticketing system, providing high level of customer satisfaction
7
Experience For Supervising Workplace Coordinator Resume
- Coordinate & assist with vendor management including assisting in procurement process and performance management
- Assist workplace management with purchase order creation and approvals and invoice tracking for operating and capital expense budgets
- Oversee workplace vendors through the onboarding process to complete all required documentation and ensure a productive working relationship
- Coordinate vendor management including assisting in procurement process and performance management
- Basic knowledge of heating and air conditioning plant – desirable
8
Experience For Workplace Coordinator, Canberra Resume
- Greet all vendors and visitors in a courteous and professional manner while determining the nature of their visit and following all guest procedures
- Manage mail and employee deliveries including distribution, as well as employee shipping needs
- Maintain cleanliness in the reception and surrounding areas, while restocking necessary items
- Coordinate EY@Work signage in and around the office, including the EY carpark area, ensuring the signs are up to date and relevant at all times
- Provide assistance with the Front of House function ensuring its smooth running day to day
- Liaison with account managers for suppliers serving front of house and housekeeping
- Sort mail and maintain all incoming and outgoing FedEx/UPS
9
Experience For Workplace Coordinator Resume
- Comfortable reading floor maps and building drawings
- Supervise projects relating to of office fit-outs, repairs and desk moves within office space
- Information Security (safe disposal of confidential information for recycling)
- Supervise the onsite and offsite storage of client files taking into account the retention policy
- Basic knowledge and interest of Facilities Operations in a corporate setting
10
Experience For Workplace Operations Coordinator Resume
- Adept at managing multiple tasks in a fast-paced environment and eager to learn and try new tasks
- Maintain and co-ordinate cleanliness and safety of assigned building(s) and areas, kitchens, equipment, and plant
- Manage e-filing system for financial documents
- Act as the customer service agent between employees and building maintenance to address any issues and concerns
- Assist and co-ordinate all E,H&S matters relating to the Workplace
- Back up Event Planner and assist with event planning and execution as needed
- Know your way around some light DIY tasks e.g. light furniture assembly (cabinets, shelving, etc.)
- Manage the Envoy sign in system and collection of signed NDAs from guests visiting Unity
List of Typical Skills For a Workplace Coordinator Resume
1
Skills For Workplace Operations Coordinator Resume
- Outstanding interpersonal communication skills with an outgoing demeanor
- Level 2 in Function Skills English (Reading Writing Speaking & Listening)
- Personal Learning & Thinking Skills (PLTS) Workbook
- Problem solving skills, able to articulate the desired outcome
- Proactive can-do attitude, takes initiative, accountable, willing to learn new skills and develop
- Interested in and adept at learning new computer programs and skills
2
Skills For Workplace Flexibility Coordinator Resume
- Prior experience with Reception, Workplace, and/or facilities operations
- Sound management and judgement skills
- Level 2 in Functional Skills Maths
- Exceptional customer service skills with a hospitality mindset
- Superb communication skills: non-verbal, verbal, and written
- Exceptional service skills with a hospitality mindset
- Superb communication skills: non-verbal, verbal and written
- Desire and proven ability to work in a fast paced environment with people of diverse backgrounds and experience
3
Skills For Operations Coordinator, Workplace Resume
- Keeping the office in good stock of consumables, refreshments and stationery by managing the office weekly shop
- Keeping the studio in good stock of consumables, refreshments and stationery by managing the office weekly shop
- Contributing new ideas to improve workplace experience
- Ensure an outstanding & fun experience in the workplace by assisting in continuous monitoring of ALL space throughout the facility
- Ensure an outstanding and fun experience in the workplace by assisting in continuous monitoring of all space throughout the facility
- Experience with google mail/calendaring and its accompanying applications
- Master of juggling multiple projects and demands while efficiently prioritizing
- Proven ability for building and nurturing a fun, positive and collaborative culture throughout the office
4
Skills For Senior Workplace Coordinator Resume
- Proven competencies in software applications and programs, particularly Microsoft Office including Excel, Word, PowerPoint, and Outlook
- To operate as the local ‘eyes and ears’ of the FM Team bringing any areas of improvement or issues to the relevant CSS service manager’s attention
- To operate as the local “eyes and ears” of the FM team bringing any areas of improvement or issues to the relevant CSS service manager’s attention
- Experience with light furniture assembly (cabinets, shelving, etc.)
- Experience with Building Management Systems and access control (Brivo or S2) software
- Experience reconciling budgets for day-to-day workplace operations
- Experience and interest in event planning
- Intermediate experience in using MS Office
5
Skills For Workplace Coordinator, Gigafactory Resume
- Work in a fast paced environment under constant changing priorities and demands
- Assist or guide Unity employees via Workplace Experience e-mail channel on answering office related questions and inquires as they are received
- Liaise and build strong working relations with clients and team members
- Establish good working relationships with colleagues on site in order to be recognised as the natural go to person and a trusted partner
- Work in a fast-paced environment under constant changing priorities and demands
- The ability to prioritise tasks and work under pressure
- Two to three years general office administration or closely related experience
- Experience as a front desk coordinator or receptionist
6
Skills For Lead Services Coordinator, Workplace Services Resume
- Valid formal Health & Safety qualification e.g. IOSH (1 or 5 day), First Aid Certificate
- Strong personal awareness and credibility
- Able to build strong relationships and manage others
- Six months of experience as a receptionist or office administrator
- Self-motivated and resourceful, with the shown ability to multi-task and operate successfully under tight deadlines and time pressure
- Strong custom or service focus
7
Skills For Supervising Workplace Coordinator Resume
- Previous 3+ years’ experience in a similar role in a medium to large organization
- Efficiently prioritize and juggle multiple projects/demands simultaneously
- Experience in hospitality, customer service/support, corporate facilities or related field
- Experience in a startup, fast paced environment
- Experience in a startup, fast-paced environment
- Experience supporting a workplace, facilities, or office management team
- Excellent at time management and able to balance long term and daily tasks when faced with frequent interruptions
- Assist Regional Workplace Experience Manager with office moves, department reorganization, and office build-outs
- Experience in Facilities / Office Management
8
Skills For Workplace Coordinator, Canberra Resume
- Strong communicator both verbal and written in english and Japanese
- Assist Regional Workplace Experience Manager with office moves, projects and office build-outs
- Experienced and comfortable with gmail, chat, google docs, and spreadsheets, and Macs
- Hosting visitors and guests onsite, ordering refreshments and setting up meeting rooms as needed
- Arranging onboarding for new starters, ensuring they have received all equipment and furniture required
9
Skills For Workplace Coordinator Resume
- Distributing received post, and arranging for outgoing items to be sent
- Maintaining a tidy and organised environment, and being the liaison with external cleaning staff
- Willing to undertake First Aid and Fire Marshall training
- Budgeting, purchasing, and invoice management
- Taking ideas for great workplace perks and making them a reality
- Controlling office key assignment, and issuing replacements
- Settling utility bills, and assistance with submitting local expenses
- Auditing the Lenel security system by removing inactive cards and monitor alerts
10
Skills For Workplace Operations Coordinator Resume
- Working with service line stakeholders to ensure staff are following the clean surface policy and the office is clean and clear of obstructions
- Leading internal communications on up-to-date building events, maintenance, safety, and other issues
- Taking and typing minutes for site meetings as required
- Understanding LSEG vision and values whilst delivering an exceptional service
- Coordinating parking bookings and oversee security access card management
- Managing EY Workplace teams EY Workplace teams within the buildings
- Being on top of arranged office maintenance, modifications etc. to ensure employees are aware, and disruption avoided
- Beginning coordination knowledge of: events, projects, food and beverage, facilities maintenance, ask@ticket systems, employee health and safety guidelines
List of Typical Responsibilities For a Workplace Coordinator Resume
1
Responsibilities For Workplace Operations Coordinator Resume
- Highly organized with an attention to details with superb interpersonal skills
- Carpentry skills - desirable
- Demonstrated ability to handle multiple tasks with little or no supervision but know when to escalate and collaborate
- Maintain Workplace Experience master documents. spreadsheets, calendars, and floor plans
- Receive, track, and prioritize Workplace requests from employees; dispatch the associate team to execute and see through completion
- Demonstrable previous experience as a handyperson
- Experienced in general HR administration
- Walk a good amount in large facility, approximately 5 miles per day and willingness to work in a construction environment and wear appropriate PPE
2
Responsibilities For Workplace Flexibility Coordinator Resume
- Being the local “eyes and ears of the AWS team bringing any areas of improvement or issues to the relevant AWS service manager’s attention
- Ensuring internal repairs and maintenance requests are logged via EY’s internal system and actioned accordingly
- Responsible for ensuring that your building is safe and that the people who are in the building are not affected by the facilities
- Coordinate with Human Resources team regarding candidates that are visiting the office for interviews
- Ensure all monthly reporting is delivered within agreed timescale
- Assist the WPM with ensuring site processes are in place, measured, followed-up and managed
3
Responsibilities For Operations Coordinator, Workplace Resume
- To manage stock levels of the Selecta Vending machines
- Daily inspection of all meeting rooms within designated floor(s)
- Update fire wardens list, following leavers or desk moves
- Carry out DSE assessment as and when required ensuring all additional requests are processed and delivered
- To attend training courses as and when necessary
- Manage cleaning supplies on site and compliance with COSHH
- Escort contractors when requested on site and off site, including the confidential waste collections
4
Responsibilities For Senior Workplace Coordinator Resume
- Assist and coordinate all safety (regional: EH&S) matters relating to the workplace
- Develop and update Standard Operating Procedures
- This is a customer-facing role
- Able to work in a demanding and busy environment
- Serve as a first contact to employees directing them to solutions or team members to answer questions and meet their needs
- Field questions or concerns regarding Employee Programs (Ex: employee shuttle, employee lockers, etc.)
5
Responsibilities For Workplace Coordinator, Gigafactory Resume
- Partner with Corporate Engineering/AV to support staff events
- Gain full-knowledge and understanding of event spaces, layout options, as well as functional details and storage locations of all event assets
- Available to work events (day, evening, weekend) as business demands
- Passion for Dropbox and helping it scale
- Enter and manage Work Orders in building management system related to office maintenance
6
Responsibilities For Lead Services Coordinator, Workplace Services Resume
- Assist with dashboard reporting for Workplace Services team as needed
- Full driving license is mandatory
- Wonderful teammate and collaborative working style
- The ability to support by using creativity, organization and time management
- To act as the local ‘eyes and ears’ of the FM Team bringing any areas of improvement or issues to the Senior Workplace Coordinators attention
- Maintain the EY car park allocation database ensuring the information is up to date at all times
- Maintain a clean and safe environment free of tripping hazards and fire hazards
- Process phone orders in a timely manner, ensuring contract data and Miradore is kept up to date
7
Responsibilities For Supervising Workplace Coordinator Resume
- Assist in the planning and coordination of fire drills and act as a fire warden
- Assist in moves & changes/churn, seating plan and overall coordination of office services
- Accurate record keeping and data management consistent with the systems provided
- Coordinate reactive maintenance repairs, deep cleaning and reprographics repairs, etc
- Manage the WPM helpdesk tool ensuring all jobs are logged and completed
- Manual handling where required
- Undertake all relevant training as necessary
- Previous training in health and safety
8
Responsibilities For Workplace Coordinator, Canberra Resume
- Support the weekly on-boarding of new hires
- Space management updates for assigned seating, to track occupancy/vacancy rate
- Exercise in judgement in terms of knowing when to escalate issues
- Coordinate the tenancy’s reactive and preventative maintenance program
- Oversee monthly sustainability administration and assist in energy reduction initiatives to attain and sustain EY’s NABERS commitment agreement
- Source quotes, issue purchase orders and process invoices in accordance with EY’s agreed processes
- Manage and maintain the day to day facilities services and resources
9
Responsibilities For Workplace Coordinator Resume
- Act as Health & Safety coordinator which includes maintaining first aid supplies and arranging fire warden training in accordance with Civil Defense regulations
- Allocation of parking spaces in line with the parking policy
- Provide emergency cover for Reception when needed and look for ways to improve the Reception service
- Supervise the Post Room and manage the courier relationship
- Proficient in Microsoft Office Suite Word/Excel/PowerPoint
- Assist in team leader’s expense report
- Positive attitude & “can-do” mentality that is customer service oriented!
- See the big picture, yet still be detail oriented
10
Responsibilities For Workplace Operations Coordinator Resume
- Work weekends/night as needed in order to meet the schedule demand
- Provide exemplary customer service to employees
- Co-ordinate all desk assignments, moves, and changes
- Maintain Workplace master documents. spreadsheets, calendars, and floor plans
- Maintain accurate inventories of fixed assets
- Perform cost analysis research
- Member of professional FM association e.g. SCSI, RICS, BIFM an advantage
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