Academic Program Manager Resume Sample
Baylee Robel
8910 Michelle Rue,
Los Angeles,
CA
+1 (555) 916 9100
Work Experience
Academic Program Manager
05/2018
-
PRESENT
Dallas, TX
- Excellent management skills; the ability to attract, motivate and retain a committed team with business development and ongoing customer satisfaction responsibilities; someone who can develop and adjust strategies, build budgets, work collaboratively with other university and external teams, and manage multiple projects
- Entrepreneurial drive and the desire to help build a much larger Executive Education business at the University of Utah
- Delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train staff and develop others’ skills. Ability to foster teamwork among staff members
- Excellent problem solving ability combined with the ability to successfully manage multiple projects; develops strategies to achieve departmental goals
- Customer service oriented, with a history of exceeding client expectations
- At least five years’ experience
- Plan and implement ongoing HCP and agency HIV training needs assessments in Utah, including oversight for collection and collation of data from Utah State sites
- Develop and implement a needs-based HIV training and capacity building program for HCP and agencies in UT State
Academic Program Manager
04/2014
-
11/2017
Philadelphia, PA
- Work closely with the Medical Director, and MWAETC staff to develop, implement, and evaluate Utah State trainings, programs and conferences
- Oversee the scheduling and coordination all the logistical and administrative specifics of didactic, consultative, and technical assistance program activities
- Act as primary support for the Utah AETC faculty in their training assignments
- Identify training opportunities, collaborating agencies and partners in order to develop and implement a comprehensive program for Utah State
- Identify training topics and oversee design and development of training materials/curricula germane to Utah State programming needs
- Assist with program evaluation efforts and quality improvement practices in cooperation with regional and national AETC centers
- Develop tracking systems and data management tools as necessary to best meet Utah State program needs
- Assist with report and grant writing as directed by the LPS Medical Director
- Experience working with HIV medical / service providers and patients / clients
Education
Strayer University - Rockville Campus
2009 - 2014
School's Degree in Business
Professional Skills
- Strong writing skills so as to draft material for the DrPH website, take minutes of meetings, contribute to marketing materials, etc
- Strong writing skills to draft website material, take minutes of meetings, contribute to marketing materials
- Excellent meeting planning and logistics management skills
- Strong interpersonal skills, including the ability to work with diverse individuals on a variety of issues
- Excellent interpersonal and communication skills particularly within the context of an extremely diverse and accomplished student body
- Strong time management skills and able to work well under pressure
- Prior teaching experience preferably in the areas of science, technology, engineering and mathematics integration
How to write Academic Program Manager Resume
Academic Program Manager role is responsible for training, interpersonal, learning, negotiation, planning, finance, integration, database, recruiting, reporting.
To write great resume for academic program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Academic Program Manager Resume
The section contact information is important in your academic program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Academic Program Manager Resume
The section work experience is an essential part of your academic program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous academic program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular academic program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Academic Program Manager resume experience can include:
- Use strong written and verbal communication skills to communicate with our customers, stakeholders and staff
- Outstanding interpersonal skills with the ability to establish positive and respectful working relationships with students, faculty and staff
- Demonstrated experience working with diverse and underserved communities to address healthcare needs
- Manage individuals and/or teams effectively and achieving goals
- Demonstrated experience in grant writing
- Advanced ability to think creatively and independently on concepts requiring advanced analytical skills
Education on an Academic Program Manager Resume
Make sure to make education a priority on your academic program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your academic program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Academic Program Manager Resume
When listing skills on your academic program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical academic program manager skills:
- Develop, implement and adapt new bureaucratic processes and systems, for example to develop and implement new processes for approving students individual goals analyses, or for effectively managing admission decisions
- Develop and support training programs and related experiences for Graduate Teaching Assistants and Postdoctoral Scholars; direct the teaching certificate program, CIRTL, and other programs/workshops that support communication and presentation skills
- The teaching programs include, but are not limited to: The fundamentals in teaching workshop series, the certificate of Accomplishment in Teaching, the Mentoring, and Teaching Practicum, the Peer Mentors in Teaching, and the Graduate Student Supper Teaching Institute
- Prior experience using SAS software is highly valued. Prior experience using other statistical software (R, Python, SPSS) is also valued
- Demonstrated highly skilled fundraising experience
- Strong computer skills including MS Office, Outlook and Blackboard
List of Typical Experience For an Academic Program Manager Resume
1
Experience For Academic Program Manager Resume
- Proven ability to manage and prioritize several multidimensional activities simultaneously
- Participate effectively, professionally and collaboratively on a team of Program Managers, Directors, and Program Specialists assigned to a specific Region
- Perform in a fast-paced environment where skills are challenged; and
- Experience working in an advising, counseling or teaching capacity in higher education setting
- Knowledge of and experience applying student development and learning theories
- Experience working high-achieving students, medical students or other graduate and professional students
2
Experience For Academic Program Manager Resume
- Experience developing programs in a higher education setting
- Three years of related work experience in a higher education setting
- Experience working with students from diverse educational, cultural, and economic backgrounds
- Experience collaborating with faculty and staff
- Strong interest in HIV medicine and community service
- Demonstrated ability and self-motivation to achieve familiarity and fluency with all aspects of HIV practice
3
Experience For Academic Program Manager Resume
- A solid background in STEM Education, preferably at both the elementary and secondary levels
- Undergraduate & graduate programs, faculty, and student experience
- Demonstrated proficiency in MS Office (e.g., Word, Excel, Outlook, PowerPoint), database management, webinar systems, and HTML email systems
- Hiring, training and daily supervision of student or extra-help employees
- Directs and supervises student leaders by onboarding, training, establishing goals and evaluating performance
- Manage the Departmental teaching assistant appointments. Registering graduate students for English Proficiency Interviews and teaching assistant orientation
- Plan and implement on-going faculty development programming that includes professional publishing and scholarship related to clinical impact
- Interest in Adult Learning Theory and its application in HCP training
- Assist teaching staff with implementing any program changes and/or new software application introductions
4
Experience For Academic Program Manager Resume
- Plans and develops engaging camp curricula and activities which stimulate student STEM learning
- Work with the Associate Dean on planning and implementing new models of education
- Manage a portfolio of high-quality, revenue producing noncredit programs. Associate director is responsible for meeting assigned revenue goals
- Help building and maintaining client loyalty, satisfaction and success
- Organize and oversee the teacher on-boarding and continuous training process
- Familiarity with the development and implementation of training programs for HCP
- Knowledge of HIV/AIDS trends and epidemiology, including northwest epidemiologic profiles
- Facilitates onboarding of clerkship sites, preceptors, and maintains site records in database
- Coordinates data collection and preparation of required reports regarding assessment
5
Experience For Academic Program Manager Resume
- Manage the Undergraduate internship program. Provide reporting and survey results to the Undergraduate Program Coordinator
- Conduct end of program evaluation and continuous improvement planning
- Create and implement innovative, new program initiatives, and advance technology-enhanced learning
- Participates as thought partner in setting the strategy and vision for K12 STEM Outreach
- Works with appropriate GCU departments to coordinate efforts with the GCU Colleges, facilities, marketing, outreach, etc
- Develops and manages the budget for summer camps and expanded student learning opportunities
- Seeks and secures grants and sponsorships to assist with the K12 student STEM camps and student learning opportunities
- Provide data to the Associate Dean for budget planning
6
Experience For Academic Program Manager Resume
- Provide scholarly input regarding education and relevant research activities
- Oversees program communications, outreach, and marketing
- Participate in meetings with university partners, including academic departments, to advance the mission of Professional Education
- Passion for creating educational programs that make a difference in the lives of our students
- Quality assurance/assessment: conducting quality checks, follow up, class observations
- CCOB liaison with students and ADJ faculty for classroom/scheduling issues
7
Experience For Academic Program Manager Resume
- Manage accounting activities (manage p-card, order supplies, check requests, etc.)
- Mentor junior team members in conducting activities necessary to reach the admissions goals of the assigned programs
- Assesses the past performance of academic and student programs though data collections, reporting and program evaluations
- Assists with writing and submissions of federal and local grants and progress and financial reports that support our research programs
- Coordinates academic and research programmatic activities and outcome tracking for all diabetes-related initiatives out of the SVPHS Research Unit
- Assists the Associate Director in preparing complex grant proposals that serve the diabetes research community
- Professional communication and presentation skills; ability to interact professionally with established networks of health professionals at the local, regional and national level
- Excellent written communication skills, including demonstrated competency in preparation of correspondence and reports
- Proven ability to work in a complex environment with multiple tasks and short deadlines
8
Experience For Academic Program Manager Resume
- Under the direction of the Pharmacy Professional Experience Program director, improves, plans, develops, and establishes new programs and events to meet identified needs of preceptors and students
- Develops policies and procedures for experiential program under supervision of
- Updates and maintains Student and Preceptor Manuals
- Ensures preceptor list, information, and compliance documents are current
- Ensures affiliation agreements are in place and current for all sites
9
Experience For Academic Program Manager Resume
- Coordinates site visits and schedules as needed
- Develops clerkship site evaluation reports and procedures, tracks quality improvement measures for sites based on Advisory Committee recommendations, and develops reports to identify trends in site visits and identify problems
- Serve as resident expert by holding a deep knowledge of k-12 content, Common Core Standards, instructional materials and resources -- this expertise is desired in Math
- Lead development and implementation of region’s vision for mathematics
- Implements and coordinates program review and programmatic assessment to achieve stated goals
- Oversees and monitors student data and assessment information
- Coordinates workshops/trainings for academic support personnel and faculty
- Work closely with the Undergraduate Recruiter and the OAP in the College of ACES in communicating a consistent message regarding curriculum, recruiting and retention strategy, scholarships, experiential learning opportunities and overall management of the undergraduate program
10
Experience For Academic Program Manager Resume
- Manage all administrative aspects of the new student summer registration; including communicating with new students, creating advising plans, and assisting with student registration
- Coordinate Department, faculty and teaching assistants assessment efforts
- Create, organize and communicate the class schedule for both on-campus and online courses
- Coordinate activities along with the Undergraduate Recruiter to foster under graduate student retention
- Manage the undergraduate scholarship process. Interact with the departmental Undergraduate Scholarship Committee
- Manage a portfolio of online and blended programs (approximately $1.2 million), serving as the lead point of accountability for the customer, including all program management and support
- Manage relationships with the various programs, and stay current on each customer’s policies, procedures and legislation, including specific special education procedures, and graduation matriculation, etc
- Develop and review curriculum between the company and clients on specialized programs
- Support the development and administration of local, regional and state-wide initiatives
List of Typical Skills For an Academic Program Manager Resume
1
Skills For Academic Program Manager Resume
- Strong interpersonal and communication skills, including diplomatic negotiation skills. Ability to work in a team, as well as to build, lead and motivate teams
- Strong verbal and written communication skills with a good command of the English language
- Possess strong communication skills both written and verbally
- Work experience performing workload prioritization and balancing and management for faculty and staff
- Demonstrated experience working in academic support roles and the supervision of tutors
- Demonstrated experience working in academic support roles and the supervision of undergraduate academic support staff
- Uses expert level negotiation skills to work collaboratively with internal and external, diverse constituencies
- Advanced oral and written communication skills. Ability to speak and write about technical and scientific research persuasively and creatively
- Advanced interpersonal skills and ability to work with diverse groups to achieve results
2
Skills For Academic Program Manager Resume
- Understanding of current international health and development priorities, including the institutions and organizations actively involved
- Serve as campus resource for the NCSU instructional community and provide support to those seeking to design, deliver, and assess quality learning experiences
- Experience in a similar position in a writing or tutoring center
- Significant experience in partnership building and fundraising
- Experience leading and managing complex programs, preferably in non-profit or university settings
- Experience successfully implementing complex projects in international or similar challenging settings
- Proven success in writing grants and accessing funds
- Demonstrated capacity to inspire, motivate and work well with others as well as children by developing creative and innovative learning opportunities
3
Skills For Academic Program Manager Resume
- Responsible for ensuring superior student experiences and identifying opportunities for improvement in student services
- Initiative. Demonstrates a high level of initiative; judicious in carrying out assignments without direction
- Experience working with Microsoft Word, PowerPoint
- Three to five years of relevant teaching experience
- Experience working on global HIV programs
- Experience managing a staff of 5 or more
- Five years’ experience in all aspects of academic program administration
- An effective and collaborative team player with ability to communicate and interact with all levels within GCU and diverse cultures
- Complex team management and leadership experience
4
Skills For Academic Program Manager Resume
- Demonstrated ability to develop and implement innovative programs or research agenda
- Proven record of strategy development and leadership in challenging and changing international policy environments
- Academic background and experience in genetic research
- Understanding of accreditation requirements
- A background in planning, executing and overseeing student (K12) camps and expanded learning opportunities
- Coordinate activities with the Clinical Learning Center regarding courses, educational activities, and scheduling
- Work with the Associate Dean on the Undergraduate Program evaluation planning and implementation activities for teaching, advisement and counseling efforts
5
Skills For Academic Program Manager Resume
- Assist in creating department marketing initiatives. Manage prospective student and current student interactions which includes incoming calls and emails
- Assists in developing unit budget including educational and research funding
- Direct the scheduling and staffing of courses in the MS, Education with a concentration in Educational Studies, Urban Teachers program
- Manage professional development seminar series and excursions related to the college’s undergraduate living learning community
- Assist with on boarding of new faculty in Urban Teachers program
- Knowledge of and proficiency in the use of MS Office Suite software for corresponding, analysis, information storage, and presentation
6
Skills For Academic Program Manager Resume
- Expert knowledge of Microsoft Office products (Word, Excel, Outlook, Access, and PowerPoint), as well as other database, email and calendar-keeping software
- Knowledge of student learning theory and the ability to apply best practices programmatically
- Develop the relationships necessary to engage students in learning
- Handle multiple projects concurrently while paying close attention to detail
- Manage the new faculty orientation and on-boarding processes within the Undergraduate Program
- Provide support and assistance for the growth and development of the Graduate and Postdoctoral Professional Development Program
- Responsible for developing strong partnerships with faculty, staff, graduate students, in graduate programs and departments in the schools and colleges across the University to inform and support a continuum of high quality graduate student activities and services
- Experience implementing effective and innovative professional development programs and services. Understanding, appreciation of and strong personal commitment to the issues involved in programming for diverse students, particularly students of color and women in fields in which they are underrepresented
7
Skills For Academic Program Manager Resume
- Programming to support international and ESL graduate students and postdocs
- Collaborate with site-based faculty in the Urban Teachers program to ensure that students register for appropriate sections
- Technical qualifications or specialized certifications
- Proficiency in computer applications such as MS Office (Access, Excel, Word, PowerPoint, Publisher), Adobe (Acrobat, Photoshop), survey design software (Qualtrix), and web content management (Site Executive). Knowledge of Johns Hopkins organizational structure, administrative procedures, and data systems (SIS, SOPHAS, & CoursePlus)
- Interact effectively with a broad range of faculty, staff, and students
- Sensitivity to cultural and language challenges
- Exercise administrative judgment and assumes responsibility for decisions, consequences and results. Understands impact of such decisions on people and the efficiency and quality of the overall operation of the office
- Knowledge of academic programs, online learning, student advising, curriculum planning and corresponding program management and administrative functions in higher education
8
Skills For Academic Program Manager Resume
- Cultural competence; demonstrated ability to work effectively and collaboratively in multi-cultural environment
- Self-starter and ability to take initiatives and work independently
- Excellent communication skills and ability to communicate effectively both orally and in writing with a varied constituency including faculty, staff, students, and industry representatives
- Work in a team environment and willing to contribute wherever needed to ensure team success
- Excellent verbal communication skills, with the ability to effectively communicate core organizational value propositions as well as be conversant in a variety of topics directly related to higher education
- Willingness to work on a team and in a collaborative environment that seeks to make the unit better daily
- Knowledge of SAS products
- Willingness to perform miscellaneous tasks as assigned
- Travel up to 30% is required
9
Skills For Academic Program Manager Resume
- Management of the college’s activities with the GT Office of Admissions that relate to undergraduate recruitment, including: preparation and dissemination of communications materials, oversight of recruiting events, serve as point of contact for applicants
- Coordination and support of schools’ programs for visiting summer researchers, including: operation of application process, maintaining applicant database, assistance with selection and placement of participants, development and administration of program budget
- Provide support to the college’s neuroscience undergraduate curriculum committee, including issues related to recruitment and advisement
- SOE Leadership, Faculty and Staff
- Teach for America Leadership and trainers
- Teach for America students
10
Skills For Academic Program Manager Resume
- TNTP Leadership and trainers
- Develop, execute and monitor individual program budgets in consultation with Client Relationship Managers (CRMs) and the College's financial team
- Strong planning and organizational skills. Demonstrates a systematic approach in carrying out assignments. Effectively establishes and meets priorities and timelines
- Strong Analytical Skills. Ability to synthesize complex or diverse information, collect and research data, and design work flows and procedures. Exhibits the highest standards of dedication and commitment to quality service to meet or exceed student requirements
- Problem-solving ability. Able to identify problems, evaluate alternative solutions, and make final recommendations
- Three or more years working in public health, student services, or other related field
- Accountability. Accepts full responsibility for results; takes positive action to meet responsibilities
- Computer/Technical Proficiency. Demonstrates knowledge in navigating and maneuvering routine office software (email, MS Office Suite, etc.) and proprietary software
- Master's in educational administration, public health, or other related field
List of Typical Responsibilities For an Academic Program Manager Resume
1
Responsibilities For Academic Program Manager Resume
- Interface with corporate departments and customers to ensure processes are in place for effective marketing efficient enrollment, placement, instruction, progress reporting of students, invoicing, sales, and accounting
- Manage and support the implementation of marketing plans for the DrPH program, (including traditional web and paper based strategies as well as non-traditional methods (such as HUB@work announcements, GoHopOnline, etc.) in coordination with Office of External Affairs, JHSPH & JHU Alumni offices and others
- Draft and update DrPH website content in Site Executive, including content regarding program curriculum, prerequisite requirements, concentrations, waiver requests, financial aid and tuition
- Strong project management skills with the proven ability to manage multiple projects and areas of responsibility simultaneously
- Provide individual consultation to students who require specific assistance in development and refinement of test-taking skills relevant to medical education
2
Responsibilities For Academic Program Manager Resume
- Understanding of current international maternal and newborn health and development priorities, including the institutions and organizations actively involved
- Experience managing high-level governing and advisory boards
- Proven ability to successfully work in a collaborative team environment
- Develop and implement solutions to improve the on-site and online student experience
- Experience developing and managing large-scale programs, institutional partnerships and strategies, and codifying agreements in contractual agreements or MOUs
- Assist in setting team standards for professionalism, goal-setting, teamwork and excellence
3
Responsibilities For Academic Program Manager Resume
- Responsible for analyzing the current process and suggesting improvements as needed to continually increase efficiency and customer satisfaction
- Manage annual review process for MSM and MSHCM programs including collection of internal data and benchmarking against competitor programs
- Develop the operating procedures, protocols and flow charts for planning and organization of the program activities
- Communicate the curriculum with a broad understanding of public health core competencies to prospective DrPH students
- Advise prospective students regarding curriculum and public health career options via phone, Skype, email, web chat sessions, and in person open houses and other events
- On a regular and continuous basis, exercises administrative judgment and assumes responsibility for decisions, consequences and results having an impact on people and the efficiency and/or quality of the overall operation of the office
4
Responsibilities For Academic Program Manager Resume
- Coordinates data collection and preparation of required reports regarding programs
- Plans, develops and supports new and existing programs and events to meet identified needs of the Lassonde Entrepreneur Institute
- Coordinates academic and student programs, strategic direction, marketing goal achievement and product delivery
- Evaluate and advise on long-range planning, new programs, and strategies
- Develop and deliver presentations to prospective students during Admitted Student Day, Open Houses, Orientations and online webinars
- Collaborate with Marketing, Admissions, and Development & Alumni Relations on engagement and promotional activities related to the program
- Serve as the liaison among teaching faculty, administrative offices, and students
5
Responsibilities For Academic Program Manager Resume
- Coordinates all aspects of a “program” to achieve stated goals
- Prepares documents required for approval of new or revised academic programs or initiatives
- Stays current in K12 STEM field content areas of focus and University STEM endeavors
- Highly knowledgeable in mathematics (preferable)
- A well-developed network and association with educators in state schools and districts are preferable
- Work with specialty leads, Level 2 coordinator, and faculty of record to provide support for educational activities as well as faculty and student issues
6
Responsibilities For Academic Program Manager Resume
- Oversee Undergraduate Program student services including advisors, student success coordinator, placement and compliance staff as well as manage temporary office assistants such as work-study students
- Manage reporting and evaluation of faculty teaching in the Undergraduate Program with oversight from the Associate Dean
- Meet with students as necessary to address student and program issues
- Work with the Associate Dean to plan and implement Undergraduate Program meetings and retreats
- Suggest and develop new noncredit classes and certificates that meet the needs of our professional students in the local market. This includes in-person classes as well as online or hybrid programs
- Utilize their Utah network to attract and retain valuable instructors
- Responsible for analysis of current process and systems with the goal of suggesting improvements as needed to continually make our team more efficient and effective
7
Responsibilities For Academic Program Manager Resume
- Assist with continued development of our utilization of Salesforce to meet our goals
- Possess a strong understanding of adult learners, non-traditional credentials and trends in higher education as it pertains to lifelong learning. Use this knowledge to help our team innovate new ways to provide value to the University
- Assist our staff with professional development. Mentor, coach and inspire staff to meet their personal goals
- Analysis of student level, needs and availabilities
- Teacher recruitment, support and management
- Communicate with teachers to achieve swift solutions
- Monitor success criteria and deliverables for courses and implement corrective actions where necessary
- Foresee and react to problems rapidly with creative solutions
8
Responsibilities For Academic Program Manager Resume
- Contribute actively to operation improvements
- Manage DrPH website content –program curriculum, admissions/application requirements, feature stories on current students and alumni (create material and update site using Site Executive program)
- Advise prospective students regarding appropriate program/concentration/tracks and career options individually or through open houses/recruitment sessions and other events
- Follow-through with faculty as a curriculum liaison
- Coordination of programmatic assessment plans, findings, actions, and status reports
9
Responsibilities For Academic Program Manager Resume
- Implementation of the operational and curricular improvements
- Resolution of daily faculty and student issues
- Assist with the coordination of CCOB events
- Participate in committee activities as required
- Assist with other projects and activities as assigned by the Dean and Assistant Deans
- Lead by example on all admissions related functions
- Works closely with undergraduate advising office in recruiting from undergraduate programs and collaborating on ways to increase service to this group of potential applicants
10
Responsibilities For Academic Program Manager Resume
- Assists the graduate admissions team in the management of the prospect and applicant database. This includes updating prospect and applicant data in our DBMS and CRM systems
- Experience in higher education and /or admissions is required
- Plans, schedules and supports Institute offerings and events
- Plans, develops, and oversees the operational functions of new and existing programs and conferences. This includes certificate programs, distance learning programs, professional development for faculty and staff, CME and CEU related training, and graduate and undergraduate courses
- A strong commitment to diversity, equity, and inclusion, including experience working with students from diverse backgrounds and identities
- Strong commitment to diversity, equity, and inclusion, including experience working with students from diverse backgrounds and identities
- Responsible for maintenance of the REO website
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