Privacy Program Manager Resume Sample
Jeremie Legros
1443 Lenny Flat,
San Francisco,
CA
+1 (555) 788 9414
Work Experience
Privacy Program Manager
05/2018
-
PRESENT
New York, NY
- Conduct technical privacy reviews for products, services, and communications across WDG. Evaluating features, UI, and functionality to identify and mitigate any privacy-impacting concerns
- Ensure WDG products, services, and communications comply with corporate privacy standards, as well as any other legal requirements
- Develop customized solutions as needed; engaging with the privacy and legal teams as necessary
- Documenting and disseminating as applicable within the privacy team
- Document reviews and ensure all relevant information is accounted for to help ensure compliance with audit-level requirements
- Propose new features, functionality, and tools to drive improvements into the WDG Privacy compliance process
- Identify and drive escalations to the privacy team, CELA, and executive management as necessary
- Conduct technical privacy reviews for products, services, and communications across WDG
Senior Privacy Program Manager
08/2014
-
02/2018
Chicago, IL
- Evaluating features, UI, and functionality to identify and mitigate any privacy-impacting concerns
- Develop customized solutions as needed; engaging with the privacy and legal teams as necessary. Documenting and disseminating as applicable within the privacy team
- Identify and drive escalations to the privacy team, legal, and executive management as necessary
- Engage with all areas of the organization to obtain a thorough understanding of the information gathered, processed, stored and shared, with particular PII data
- Work on projects related to ongoing compliance with data protection and privacy laws, advertising industries and related requirements
- Coordinate with business and product development teams on management and improvement of the consent management platform (CMP)
- Work as part of a cross-functional team to deliver best in class privacy and data protection training initiatives across the company
- Help find creative ways to improve the way we triage and respond to inquiries
- Assist in creating and maintaining privacy related notices, policies, standards, guidelines and processes, including privacy reviews
Privacy Program Manager, Consumer Products
01/2009
-
04/2014
Chicago, IL
- Excellent relationship building and team management skills and the ability to create passion, energy and commitment among diverse groups and team members
- Respond to internal and external privacy and data protection inquiries
- Support adoption of operational processes through discussion and coordination with product and engineering teams, and other stakeholders across the company
- Work with legal and other teams to review and track privacy and data protection compliance through project lifecycles
- Contribute to strategic planning and roadmapping for development efforts
- Be a cross-functional champion for privacy and data protection
- Identify and implement operational improvements to embed privacy and data protection in the way teams work at Twitter
- Support and manage various one off projects
- Work experience demonstrating excellence and a track record of achievement
Education
Wayland Baptist University
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Demonstrated strong leadership skills, excellent written, verbal, and presentation skills
- Excellent verbal and written communication skills, including strong presentation skills
- Strong policies, standards and framework drafting skills and experience
- Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multi-functional teams
- Excellent written, verbal, and presentation skills, including executive-level summaries
- Strong PC skills. Proficient in use of Microsoft Office applications including Word, Excel, PowerPoint, Project, and Visio
- Excellent communication skills (verbal, written and presentation), particularly the ability to communicate with diplomacy, credibility and confidence
How to write Privacy Program Manager Resume
Privacy Program Manager role is responsible for security, compliance, reporting, collaboration, organization, teamwork, leadership, shipping, training, integration.
To write great resume for privacy program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Privacy Program Manager Resume
The section contact information is important in your privacy program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Privacy Program Manager Resume
The section work experience is an essential part of your privacy program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous privacy program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular privacy program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Privacy Program Manager resume experience can include:
- Strong relationship building skills and the ability to influence and lead without direct authority
- Privacy review experience, and experience drafting policy for emerging issues
- Proven experience working with legal and regulatory teams translating requirements and regulations into actionable plans
- Proven experience of successful delivery managing initiatives of high impact scope, risk, and complexity
- Prior Experience working with one or more Privacy Frameworks (e.g. Generally Accepted Privacy Principles, Fair Information Practice Principles, etc.)
- Technical PM experience, and experience shipping features or services
Education on a Privacy Program Manager Resume
Make sure to make education a priority on your privacy program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your privacy program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Privacy Program Manager Resume
When listing skills on your privacy program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical privacy program manager skills:
- Solid experience with scorecard/reporting experience
- Diagnostically oriented, with solid problem-solving skills
- Proven experience in organizing and managing projects; and overseeing project teams
- Strong understanding and experience in conducting Data Protection Impact Assessment
- Superior analytical, problem solving and writing skills, teamwork
- Deep knowledge and passion for end user privacy -Solid project management and reporting experience
List of Typical Experience For a Privacy Program Manager Resume
1
Experience For Senior Privacy Program Manager Resume
- Notable analytic, communication and people skills with the drive to apply them creatively
- Supporting the development of training and awareness sessions to reinforce strong privacy protection practices
- Supports the Big Data Program Management Office in advancing privacy accountability across the company through effective tools, training and guidance
- Multitask effortlessly and manage competing priorities under demanding deadlines
- Design, deliver, and measure effectiveness of privacy training
- Experience working in Privacy-related field
- Experience in a Legal, Consulting or Compliance role
2
Experience For Global Data Privacy Program Manager Resume
- Demonstrated ability to learn quickly, manage projects and drive/achieve results, while working with minimal direction
- Experience communicating to different types of audiences from different hierarchical level
- Maintaining all privacy program documentation including assessments, remediation tracking, vendor tracking, audits, meeting minutes, and training
- Coordinating Privacy Committee meetings; including scheduling, setting the agenda, developing content, and publishing minutes and action plans
- Leading incident response plans and processes, including team readiness activities, training and reporting
- Identifying and driving decisions by appropriately escalating issues to executive management
- Coordinating with internal and external data privacy resources, including legal, to establish best practices to address compliance risk
3
Experience For Privacy Program Manager, Consumer Products Resume
- Scaling Privacy awareness and reducing risk for the organization through education and evangelism of Privacy concepts
- Maintaining an up to date inventory of personal information assets along with associated data flow mappings
- Communicating to different types of audiences both internally and externally
- Conducting technical deep-dive assessments to evaluate any concerns pre-release
- Provide support including budget planning and monitoring, resource management, talent management, coaching/mentoring, and function metrics and reporting
- In post-project phases, collaborate on designing and establishing ongoing compliance programs, with quality assurance, and training
- Establish dashboards for reporting and create various privacy metrics covering global data processing activities
- Performs regular privacy assessments of operational processes, identifying, and mitigating risks
- Support Workday’s customer outreach efforts by ensuring compliance with law and the development and maintenance of marketing collateral
4
Experience For Privacy Program Manager Resume
- Drive and manage key Privacy Program projects, tools and resources on behalf of the privacy team, communicating and tracking action items and deliverables
- Solutions-oriented team player, with a track record of identifying and implementing creative solutions
- Manage data mapping tools, draft or update interview questions for data processing, and work with business units to conduct privacy impact assessments
- Create privacy training materials and conduct training across various teams within the organization
- Desire to work with a growing technology company and digital advertising in particular
- Monitor and report on the ongoing initiatives of the privacy program, using appropriate privacy technologies
- Develop and deliver privacy training and general privacy awareness activities
- Identifies areas of improvement in local practices relative to managing data privacy
5
Experience For Senior Privacy Program Manager Resume
- Collaborate regularly with leadership to provide strategic guidance on emerging privacy requirements
- Develop policies, standards and frameworks covering compliance, data breach notifications, subject access requests and other privacy operational activities
- Provide strategic advice on data processing and regulatory compliance
- Perform program and project planning, schedule deliverables and track progress, and create and maintain budgets
- Implement Pivotal’s Privacy Framework using established industry standards
- Partner with different teams across Pivotal including Legal to identify privacy requirements and operationalize relevant controls
- Coordinate the maintenance and ensure completion of the Global Data Inventory for processing of Personal Data
- Exceptional attention to detail and ability to manage complex projects
6
Experience For Global Data Privacy Program Manager Resume
- Interest in privacy and tech industry trends
- Develop and implement the organization’s health information privacy compliance program; lead and manage the implementation of the program and ensure ongoing adherence to and enforcement of the program
- Develop, oversee, direct, and manage the delivery of health information privacy and security training for the organization’s workforce. Provide in-service HIPAA training opportunities. Develop on-line training content and other written educational material and guidance documents related to health information privacy and security compliance
- Serve as a resource to the Health Information Department and applicable organization units on questions related to authorization forms for release of information and patient rights, including a patient’s right to access, inspect, amend, and restrict access to protected health information
- Establish and maintain a process for receiving, documenting, tracking, investigating, mitigating and taking action on all complaints concerning the organization’s health information privacy and security policies and procedures
- Outstanding cross-group collaboration skills and proven ability to drive initiatives across organizations Deep knowledge and passion for end user privacy and ability to apply learnings throughout the organization
- Work experience on privacy or technology law, policy, programs, or other related field
- Manages interactions with HP business and Global Function teams to ensure compliance to Privacy by Design and Data Protection principles for HP products, services and processes
7
Experience For Privacy Program Manager, Consumer Products Resume
- >5 years experience in privacy / data protection
- Co-ordinates the fulfilment of Privacy / Data Protection Impact Assessments
- Supports integration of privacy into product and service life-cycles
- Acts as key interface to data science and analytics communities
- Results-oriented, determined, and experienced program manager with a good understanding of customer privacy requirements, and the ability to work with engineering teams to build in requirements and develop compliant services
- Collaborate across UST, as well as with our WDG division peers and other company privacy teams to build an efficient and effective privacy and data management program in line with the expectations of our leadership team
8
Experience For Privacy Program Manager Resume
- Strong organizational skills and ability to manage multiple projects, able to work both independently and as part of a project team in a fast-paced environment
- Excellent communication, interpersonal, organizational, and writing skills, including plan status, results, and presentations
- Effectively manage outside vendors (when used) and manage a budget and timeline
- Manage and enhance internal documentation and evidence of privacy compliance for UST
- Continually build knowledge and expertise in Intuit Privacy Policies and practices, legal requirements, and effective Privacy Program management
9
Experience For Senior Privacy Program Manager Resume
- Learn and understand the Intuit product and business ecosystem and priorities
- Maintain mechanisms to understand privacy and personal information management practices across the businesses and services we support
- Evangelize Microsoft’s privacy strategy and solutions throughout all Universal Store teams
- Manage privacy reviews and consultations; support customer data requests including supporting customer and legal privacy questions and inquiries; participate as the privacy voice in new product/service planning discussions
- Create automation and self-service processes for internal teams to better comply with privacy expectations
10
Experience For Global Data Privacy Program Manager Resume
- Develop and enhance systems, tools, and processes to ensure compliant with privacy policies and standards
- Action on any manual Data Subject Rights requests per the GDPR/NextGen Privacy initiative Investigate and resolve privacy incidents related to customer and partner personal data; drive remediation activities
- Work collaboratively across a broad spectrum of Microsoft staff, vendors, technology, products and services
- Able to own a program/project and confidently drive requirements across a large number of teams with multiple stakeholders and diverse goals to be the voice of the customer for privacy
- Specific experience managing privacy programs that includes one of more of the following privacy and data management areas: Safe Harbor, EU Model Clause, GLBA, GDPR, or HIPAA
- Effectively lead Change Management efforts across an organization
- PM experience with at least 1-2 years related to Privacy
- Experience in privacy / data protection
- BA or BS in technology, business or related field is required; CIPP certification(s) desired
List of Typical Skills For a Privacy Program Manager Resume
1
Skills For Senior Privacy Program Manager Resume
- Strong interpersonal skills, ability to influence without authority
- Good project management and reporting experience
- Cross-functional program management skills, ideally for compliance implementation
- Effectively communicate program plans, proposals, and results; and negotiate options at senior management levels
- Demonstrated knowledge and experience with best practices in privacy risk, compliance and accountability
- Work experience on privacy and product, technology policy or related field with demonstrated excellence and a track record of achievement
- Experience leading and managing a team in a privacy or compliance function
- Supports the Privacy Office in advancing greater privacy accountability across the company through effective tools, training and guidance
2
Skills For Global Data Privacy Program Manager Resume
- Work with awesome, dedicated professionals who are changing the world one digital experience at a time
- Professional experience in a role involving privacy
- Experience executing privacy compliance and/or program management
- Experience in working directly with internal or external legal counsel on subjects related to consumer privacy
- Strong understanding of privacy policy, regulatory landscape,
3
Skills For Privacy Program Manager, Consumer Products Resume
- Experience working in a dynamic fast paced startup environment
- Be able to multitask and prioritize among competing demands
- Strong organizational, coordination, multi-tasking, and process improvement abilities
- Proven organizational, coordination, multi-tasking, and process-improvement abilities
- Work experience in online advertising or related field
- Demonstrated program management excellence in complex regulatory or technical environments
- Experience in a product manager role
- Cooperate with security engineers to ensure data protection for new products and services as part of the privacy review
- Experience in a Program Manager or Software Engineer role
4
Skills For Privacy Program Manager Resume
- Strong knowledge in cross-border transfer mechanisms for data transfers
- Interpersonally skilled, team oriented, credible, ethical, approachable, and trustworthy
- Resourceful with the ability to handle multiple priorities in a fast-paced environment and within compressed timelines
- Proven ability to understand, convert and apply privacy concepts to omni-channel customer engagement environments
- Privacy review experience
- Technical security expertise and professional experience with
5
Skills For Senior Privacy Program Manager Resume
- Privacy experience as a data processor rather than a data controller
- Strong understanding of the regulatory and policy landscape, as it relates to privacy and privacy risk
- Experience in privacy compliance, focused on information security, risk evaluation, and control design
- Experience with EU Safe Harbor, ePHI, PII and/or other data privacy and related security regulatory and compliance requirements required
- Proven ability to communicate clearly about complex data privacy and data protection issues with both legal and non-legal stakeholders
- Proven ability to drive initiatives across organizations
6
Skills For Global Data Privacy Program Manager Resume
- Exercise good judgement and balance risks in ambiguous and complex situations
- Strong interest in privacy and industry trends
- Passion/interest for privacy, data policy with 7+ years privacy or equivalent experience
- Work experience on privacy or technology law, policy, programs or other related field
- Understanding of security concepts (e.g. access control, encryption, auditing and logging)
- Partnering with engineering teams to build and maintain privacy-friendly systems
- Amazing café with made-to-order meals crafted from menus leveraging classic & modern culinary tools
- Working knowledge of SAAS, PAAS, and IAAS hosting models is essential
7
Skills For Privacy Program Manager, Consumer Products Resume
- Mastering regional/global privacy frameworks
- Operationalizing privacy in a cloud service
- Advocating for our customers’ privacy needs
- Developing expertise in our products
- Participating in corporate privacy initiatives
- Driving accountability for identified gaps
- Enjoy the challenge of analyzing and solving difficult problems
8
Skills For Privacy Program Manager Resume
- Interest in monetization products and advanced understanding of the advertising industry
- Communicate Workday’s data processing strategy to third parties, including customers and vendors
- Reason through complex scenarios around data use and technological proposals and make recommendations on engineering outcomes
- Evaluate features, UI, and functionality to identify and mitigate any privacy-impacting concerns
- Conduct technical privacy reviews for products, services, and applications and provide engineering requirements
9
Skills For Senior Privacy Program Manager Resume
- Develop customized solutions as needed; engaging with legal and UX design teams as necessary
- A modern coffee bar, featuring coffee and tea from local company, Equator
- Balanced, i.e., with the ability to mitigate risk while advancing the business’s overall objectives
- Knowledge or exposure to Binding Corporate Rules, Model Clauses, Global Data Protection Regulation and/or Privacy Shield, an advantage
- A passion for understanding customer needs
- Perform privacy reviews working with product development teams to support Workday’s privacy by design approach for new product features
- Attention to detail and willingness to dive deep into technical issues,
- Quickly ramp up on new technologies in order to identify and mitigate privacy risks
- Experience in a governance role (e.g. privacy, compliance, security, audit) including working with auditors, regulators, and/or customers on governance topics
10
Skills For Global Data Privacy Program Manager Resume
- Experience working across multi-disciplinary teams (e.g. program managers, developers, attorneys) and engaging business group leadership to build and maintain strategic plans
- Experience evaluating alternative design solutions and proposing written, risk-based, data-based recommendations
- Evangelize privacy in the company, including better integration in the development cycle
- Able to obtain CIPP/E and CIPP/US certifications within 12 months of role acceptance
- Work cross functionally to promote the privacy program
- Document reviews and ensure all relevant information is accounted for to help ensure compliance
List of Typical Responsibilities For a Privacy Program Manager Resume
1
Responsibilities For Senior Privacy Program Manager Resume
- Manages interactions with HP Privacy office and HP Information Governance Board to ensure compliance to Privacy by Design and Data Protection principles for HP products, services and processes
- Technical skills and expertise to implement and manage compliance tools and processes that enable privacy compliance and incident tracking and reporting
- Five or more years of experience in managing or implementing a healthcare information privacy program in a clinic or hospital setting
- Relationship building and collaboration experience within cross-functional teams
- Provide ongoing direction and support for the privacy training program, including development and delivery of content for privacy training
- Establish and manage tools for documenting and tracking compliance with our global legal obligations, including data impact assessments
2
Responsibilities For Global Data Privacy Program Manager Resume
- Advise research teams during design/planning stages to help
- Assist in conducting privacy impact and risk assessments
- Monitor current compliance/privacy trends, legislation and activities, contribute to implementing best practices
- Manage privacy related projects, many from the outset to completion/delivery, involving often a high level of business complexity
- Identify and manage the overall impact assessment process, vendor risk management, incident response, incident management, and data mapping efforts
- Leads local Data Governance teams and maintains alignment with HP’s Information Governance Board
- Communicates program progress, escalations, and issue analysis to key stakeholders
- Acts as key interface to data science and analytics communities both within and outside of HP
3
Responsibilities For Privacy Program Manager, Consumer Products Resume
- Support the business on a global basis by partnering across the organization to help ensure compliance with Workday’s privacy obligations and applicable data protection laws
- Provide strategic privacy advice across the business with a focus on innovative approaches to compliance
- Help implement privacy, security, and data management requirements and best practices for large data analysis tools, analytic technologies, database management and data governance to maintain the privacy of key user data
- Prepare and drive reports and roadmaps including complex, multi-phase, multi-program roadmaps, involving multiple contributing teams and showing plans for all phases of planning, implementation, and production readiness and support
- Prepare records for periodic audits
- Research and analyze privacy issues and prepare legal documents (e.g., regulatory filings, correspondence)
- Develop new strategies, tools, resources to manage operational privacy compliance
- Coordinate with internal business partners and leaders
4
Responsibilities For Privacy Program Manager Resume
- Strong Program Management experience, with 5 or more years leading complex software application projects, organizational change leadership programs, and/or end-to-end process design programs
- Explicit desire to grow or build a privacy career
- Reporting on metrics and key performance indicators (KPIs) as part of the privacy maturity program; including documentation of issues and action plans with a focus on closing items in a timely manner
- Excellent project management skills with the ability to manage multiple work streams
- Knowledge of privacy laws and regulations and privacy risks (i.e., HIPAA, GLBA, GDPR etc.)
- Security and privacy certifications (CISSP, CISM, CISA, CIPP, etc.) highly desired
5
Responsibilities For Senior Privacy Program Manager Resume
- Build and manage the customer privacy review process
- Supports the implementation of company programs to ensure success of the Company
- Establish, implement, maintain, monitor and test privacy governance and operational activities
- Help build and support a network of privacy champions across the organization
- Partner with Compliance team to manage global data privacy compliance programs including data mapping process, risk assessment, data protection impact assessment, gap analysis and development of action plans
- Interact with systems and application owners and help implement Privacy by Design with appropriate privacy control recommendations
- Conduct Privacy Impact Assessments (PIAs) on select projects and digital and data services
6
Responsibilities For Global Data Privacy Program Manager Resume
- Work with legal and information-security teams to establish compliance projects and objectives (dependent on PIAs)
- Create presentation materials to highlight objectives and intended outcomes for projects
- Lead the execution phases of enterprise-wide compliance projects through completion
- Establish and maintain relationships across the enterprise
- Guide: Partner with engineering teams in all phases of development as a subject matter expert on feature design and user experience that focuses on privacy compliance and excellence
- Attest: Ensure core services and connected services comply with the all internal privacy standards and pass all privacy bug bars as well as any other legal regulations, and develop customized implementation guidelines for the division where needed
7
Responsibilities For Privacy Program Manager, Consumer Products Resume
- Anticipate: Understand the competitive landscape and provide proactive privacy guidance to feature teams to build future-proof solutions
- Innovate: Propose new features and functionality for end user privacy and data protection
- Implement infrastructure: Support privacy as tenet, including integration in the development cycle and engineering system. Drive and execute on the privacy plan and strategy, taking into account the changing competitive landscape and privacy regulations around the globe
- Drive to resolution: Be able to identify and drive decisions by appropriately escalating security and privacy issues to Exec management & Legal
- Conduct technical deep-dive privacy reviews and data
- Partner with our Ads, Analytics and Monetization Leadership as a strategic privacy compliance business partner
- Implement privacy legal standards as a strategic business partner with common sense technical and procedural solutions
- Under direction of privacy counsel, drive issue resolution and help business partners make fully-informed and smart decisions
8
Responsibilities For Privacy Program Manager Resume
- Assist with third party vendor reviews in conjunction with security colleagues
- Practical get-things-done person: Unity is a roll-up-your-sleeves-and-dig in place
- Ensure WDG products, services, and communications comply with corporate privacy standards, as well as any other legal requirements. Develop customized solutions as needed; engaging with the privacy and legal teams as necessary. Documenting and disseminating as applicable within the privacy team
- Develop/maintain privacy service catalog, processes, tools and metrics
- Develop/maintain Privacy Controls Framework and Key Risk Indicators
- Maintain Visa’s privacy attestation process
- Monitor and measure privacy management performance for first and second line of defense activities
- Work with the Privacy Team to determine whether the privacy-related policies/processes need to be modified or developed, and drive any necessary policy/process changes
9
Responsibilities For Senior Privacy Program Manager Resume
- Partner with Visa organizations to operationalize privacy requirements
- Partner with the Visa Strategy team on gap assessment and integration strategy for acquisitions, investments, divestures
- Support Visa’s annual GLBA process
- Maintain Privacy Notice Portal, Privacy InSite page
- Recommend and implement improvements to privacy-related policies/processes
- Conduct privacy self-assessments for products, services, and communications across Pivotal to comply with privacy standards and procedures
10
Responsibilities For Global Data Privacy Program Manager Resume
- Monitor the privacy program’s performance, and report progress to privacy stakeholders
- Ensure appropriate documentation is maintained to help ensure compliance with privacy requirements
- Propose new features, functionality, and tools to drive improvements into Pivotal Privacy compliance process
- Identify and drive escalations to privacy stakeholders and executive management as necessary
- Recommend and operationalize changes to records management policy and schedules
- Performing ongoing assessments of privacy compliance processes, identifying and addressing gaps, proposing new features, functionality, and reporting to drive improvements into the Privacy Program
- Partnering with cross-company teams as a subject matter expert
- Help to coordinate our global privacy program framework for the legal department and to develop and manage internal controls relating to privacy and security legal frameworks
- Security Compliance and Privacy Experience
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