Enterprise Program Manager Resume Sample
Gaston Yost
7729 Ondricka Plains,
New York,
NY
+1 (555) 665 3495
Work Experience
Enterprise Program Manager
12/2017
-
PRESENT
San Francisco, CA
- Experience in the field or related area. Typically manages the company’s largest and most complex product requirements
- Proactively works with the team to identify and mitigate risks and resolve impediments to the programs’ progress
- Develop methods to monitor progress of multiple projects across business units and initiatives. Provide analytical support in synthesizing and reporting results. Track progress against enterprise plan and ensure project teams and other stakeholders have the tools necessary to deliver a timely implementation
- Proactively identify and resolve time sensitive project risks, issues, interdependencies, and conflicts, both within and across business units and initiatives and coordinate implementation. Use strong relationship management and communication skills to outcomes align with overall Enterprise as well as program goals and objectives
- Create and implement and document common procedures and practices that can be applied cross-functionally, ensuring adherence to corporate and business unit standards
- Ensure stakeholders find value and understand procedures and practices and have the tools to comply
- Partner with FP&A to establish appropriate level of investment for projects and maintain the funding approval as needed
Cims Enterprise Program Manager
10/2010
-
07/2017
San Francisco, CA
- Provide expert advice and interpretation of corporate governance activities including, policies, procedures and Delegations of Authority
- Manage successful execution of large-scale, multi-functional projects or programs to support strategic initiatives across enterprise, in partnership with program or business leadership
- Establish and manage a program/project team (including its reporting/organizational structure) and define roles and responsibilities of the team members
- Integrate all team members and multi-functional departments, to ensure collaboration and alignment, with occasional guidance from leadership and peers
- Develop comprehensive project, communication, and change management plans
- Effectively manage the program/project scope, schedule, and budget
- Effectively manage or mitigate program/project issues and risk
- Identify key program/project metrics and establish process to measure/report results
IT Enterprise Program Manager
04/2008
-
09/2010
Detroit, MI
- Supervise, support, train, coach, develop, and evaluate staff as assigned
- Support department portfolio planning and resource/capacity management
- Manages multiple medium to large, enterprise-wide projects and programs from initiation to completion
- Promotes enterprise project management standards, methodology and best practices are followed and consistently applied. Aligns with policy and recommends improvements
- Collaborates with cross-functional teams to ensure the project roadmap is defined and captured in the project plan
- Acts as a liaison between business and technical staff at all levels, while representing the Portfolio Program Management group and the Information Technology department
- Confident and concise communication skills; learning to tailor messages for specific outcomes to peers, managers, customers, stakeholders and senior leadership
- Develops high trust relationships and manages expectations with key business and IT stakeholders
- Understands the business process viewpoint and can provide input during issue reviews, planning and implementation sessions
Education
DeVry University - San Diego Campus
2002 - 2007
Bachelor's Degree in Information Systems Management
Professional Skills
- Strong verbal and written communication skills and strong facilitation and influencing skills
- Strong communication and relationship building skills, with the ability to leverage these skills to build and maintain a high performing team
- Strong leadership & strategic thinking skills
- Have excellent analytical, quantitative, written and verbal communication skills
- Demonstrated experience managing agreements and staffing with external service providers
- Demonstrated, applied experience establishing and delivering cross functional prorgams and projects
- Proven experience overseeing the day-to-day activities of staff in a complex, fast-changing environment
How to write Enterprise Program Manager Resume
Enterprise Program Manager role is responsible for leadership, business, conflict, relationship, collaboration, communications, analysis, retail, finance, training.
To write great resume for enterprise program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Enterprise Program Manager Resume
The section contact information is important in your enterprise program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Enterprise Program Manager Resume
The section work experience is an essential part of your enterprise program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous enterprise program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular enterprise program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Enterprise Program Manager resume experience can include:
- Demonstrated experience leading implementation of large, complex technology delivery programs for financial services firms
- Communicate effectively both verbally and in writing – across functions, teams and various levels of management
- Demonstrated experience and success leading large, high-impact, cross-functional program or projects
- Effectively partners with multi disciplinary teams across the organization to achieve desired project outcomes
- Strong account management, client service and/or management consulting experience
- Demonstrated experience leading cross-functional/matrix organizations in the successful completion of assigned deliverables
Education on an Enterprise Program Manager Resume
Make sure to make education a priority on your enterprise program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your enterprise program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Enterprise Program Manager Resume
When listing skills on your enterprise program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical enterprise program manager skills:
- Analytical, innovative, with strong problem-solving abilities and creative resolution skills
- Strong leadership background to effectively manage, mentor, and grow the Project Management Discipline
- Have experience in collaborating and developing effective and adaptive Agile/PDLC/SDLC governance structures, process, and policies
- Demonstrated experience building and maintaining internal and external relationships at all levels within the organization
- Solid experience and track record leading large system implementations utilizing established project management methodologies, tools and techniques
- Effectively utilize established tools and standards for communicating information to executive team regarding implementation activities
List of Typical Experience For an Enterprise Program Manager Resume
1
Experience For Cims Enterprise Program Manager Resume
- Plan the overall program approach and pacing to ensure project resources and funding are aligned with business priorities
- Continuously align program scope with changing business objectives to improve effectiveness in achieving desired results
- Mitigating risks and addressing program project obstacles as needed
- Responsible for understanding and ensuring portfolio Kanban Boards are up to date and accurate with an actual visual Kanban board and/or within Rally
- Able to travel, work with customers during project planning, implementation and on-site issue resolution (25% of time)
- Drives the appropriate levels of project governance to ensure risks, issues and critical dependencies are being addressed
2
Experience For Senior Enterprise Program Manager Resume
- Communicates project status, progress on deliverables, and risks/issues to stakeholders and leadership in a timely manner. Recognizes potential impact of issues on the overall program delivery
- Develops and maintains a detailed understanding of business processes, requirements, applications, customer needs and their priorities
- Partnering with to ensure proper strategy, plan, alignment, integration and visibility
- Manages project scope, budget and change control process; Analyze and assess existing processes and recommend innovative changes
- Manages all aspects of the project from inception to deployment including operational and cross-functional teams support
- Fundamental understanding of network, server, and storage infrastructure technologies, and ability to capture technical requirements and SLA’s
- Provides leadership and motivation to program team
- Accountable for projects/programs artifacts including Microsoft Project Plan, Issues logs, Risk Assessments, meeting minutes and any other documents required by the Portfolio Program Management Office including proper storage and access
3
Experience For IT Enterprise Program Manager Resume
- Helps set team objectives, pulls resources together to deliver project goals, prioritizes team deliverables, and maintains good relationship with stakeholders
- Manages business priorities, internal and external vendor dependencies, anticipates issues and Risks and roadblocks
- Ensures project management standards, methodology and best practices are followed and consistently applied
- Leverages the expertise of key stakeholders and team to ensure project and program scope is well defined and managed properly throughout the delivery cycle of the project and adheres to change management process and procedures throughout project lifecycle
- Monitors progress of each program at every phase of the process, doing everything possible to avoid delays and costs
- Develops detailed program plans that define key activities and milestones, timelines and resource requirements
4
Experience For Isee Enterprise Program Manager Resume
- Manages key vendors and ensures that their deliverables tie into the overall program targets
- Minimum10 years technical experience using analytics to solve business problems and monitor risks; and applying analytic technologies to deliver value to the business
- Final Influence on Risk Assessment, Status Assessment, and Scope
- Participate in Q4M Process Direction, Team Creation, and Communication Strategy
- Ensures that all project managers consistently adhere to Vizient’s standard project management methodology throughout the project lifecycle, as aligned to SEO framework
5
Experience For Sharp Enterprise Program Manager Resume
- Over 3-years’ experience managing delivery of IT services, software development, Data Center Operations, and/or programs providing SaaS (software-as-a-service), PaaS (platform-as-a-service) or IaaS (Infrastructure-as-a-service)
- Work closely with an executive sponsor and steering committee to define program benefits and objectives. Lead cross-functional teams, with leaders from product management, software development, delivery operations, finance, marketing and sales to define and execute the program
- For assigned programs, drive extensive cross-organization collaboration, identify trade-offs, work across functions and geographies, balance tactical and strategic initiatives, drive decisions, and communicate with executives
- Work to REIMAGINE the project management discipline and DEVELOP project management capabilities within Vail Resorts’ IT department and the broader organization
- Supports strategic direction of BD and provides leadership to the product implementation teams at customer sites
- Supports product implementation teams to ensure the successful completion of their projects
- Facilitate internal escalation of program risks & issues
6
Experience For Technical Enterprise Program Manager Resume
- Responsible for strategic customer satisfaction
- Knowledge of financial services’ best practices as well as new and innovative processes
- Assembles teams, assigns responsibilities, develops schedules, determines and acquires resources
- Serves as liaison between project team and functional area
- Develops and manages overall project plans to ensure work is assigned and completed on time
7
Experience For Enterprise Program Manager Resume
- Assembles teams which can range in size from 5 - 20+ people
- Manages resources and timelines to ensure project completion dates and budget are met
- Makes recommendations to modify project requirements if necessary, and reports progress to executive management
- Participate in annual planning regarding organization’s strategic objectives and evaluation of potential projects, budget and resources needs to support the objectives
- Experience working in organizational transformations that generater opportunities & creativity amidst ambiguity & constraints
- Assist with the portfolio intake & prioritization as and when needed
- Experience working with enterprise project management systems such as Clarity, Primavera, HP PPM, JIRA portfolio etc
8
Experience For Cims Enterprise Program Manager Resume
- Experience in guiding organizations through the establishment, adoption, and evolution of product and software development life cycles (PDLC and SDLC)
- Consistent delivery of high quality project management services to improve business performance and efficiencies and/or complete key strategic initiatives
- Create and drive key process improvement initiatives or conduct larger scale, cross-functional initiatives designed to improve delivery effectiveness, reporting, and individual ownership and accountability
- Establish and report on project and program development and operational status for all levels of the business
- Ensure escalation paths for issues that delay or block project and program success. Ensure standards for the identification and tracking of project risks and issues
9
Experience For Senior Enterprise Program Manager Resume
- Ensure that the forecasts are current and YTD actuals are tracked and variances reconciled in a timely manner
- Certified in SAFe 4.0/4.5 (SPC4, SA, SP ,SSM etc)
- Working knowledge of Scaled Agile framework and other Lean-Agile principles and practices; ability to determine best fit for the product and business environment
- In program management for a B2B and/or consumer technology enterprise
- In project management for large, complex projects in a high-tech development environment with multi-function teams, with a preference for Scaled Agile or Agile (at the team or enterprise level)
- Track record of leading multiple teams to ship software over successive releases to external customers/consumers on time and within established scope and budget
- Technology related sales/licensing, program management experience
- Working with third party vendors; ensuring commitments are made according to contracts signed
10
Experience For IT Enterprise Program Manager Resume
- Providing metrics and program level reporting to key leadership and executive team
- Overseeing key critical projects from inception to delivery
- Building out resource capacity plans between various development teams
- Plans and coordinates all aspects of technology programs and projects from initiation through delivery
- Develops, defines and executes program/project plans, program/project scope, activities, schedules, budgets and deliverables
List of Typical Skills For an Enterprise Program Manager Resume
1
Skills For Cims Enterprise Program Manager Resume
- Demonstrated experience and success applying program and project management principles, techniques, and processes
- Basic level of architecture skills required (business, application and/or data)
- Communicate effectively both verbally and in writing - across functions, teams and various levels of management
- Effectively initiate action, collaborates with others, and drives action items to resolution
- Looking for a strong personality who can influence and motivate to get projects over the line
- Looking for a strong personality who can influence and motivate to get things over the line
2
Skills For Senior Enterprise Program Manager Resume
- Proven track record of building teams in a dynamic growing company
- Experienced in business writing and management reporting for senior leadership
- Experience leading clinical product/medical device implementation projects in acute care settings
- Proven track record as matrix leader of high performing technology and clinical teams
- Experience with managing Enterprise Deliverables (Business Architecture, IT PMO, ITSM, etc.)
- Experience managing multiple business functions
- Experience working with data structures
3
Skills For IT Enterprise Program Manager Resume
- Experience in managing large scale programs
- Experience leading teams through the formulation and execution of program plans, strategies, and functions
- Experience managing multi-million dollars, multi-year programs
- Six Sigma Certification or demonstrated progress toward attainment of certification desired, not required
- Knowledge and experience in Financial Analysis and Metrics
4
Skills For Isee Enterprise Program Manager Resume
- Proven track record as change champion and change leader
- Strong grasp of technology and its impact on software deployment
- A strong work ethic and personal integrity, adherence to company values, a team player
- Experience: Program Management of Complex Programs, Software Development Lifecycle, Organization Change Management, Project Management, Leadership
- Experience of IT Service Delivery, Account Management (Relationship Management), Project Management and IT Operations within payer / provider model
5
Skills For Sharp Enterprise Program Manager Resume
- Healthcare industry experience, particularly EMR Systems
- Attention to detail, well organized, able to prioritize
- Expertise in Portfolio/Program Management or deep execution experience
- Strong attention to detail and results focused approach
- Expertise in Technology Program/Project Management or technology execution experience
- Experience in a project management environment
6
Skills For Technical Enterprise Program Manager Resume
- Experience in Change Management
- Relevant experience and broad understanding and of program and project Management, technology delivery, governance and process management
- Experience in Information Technology (IT)
- Experience in a program management or related role
- Set priorities, develop a work schedules, monitor progress towards goals, and track project details
- Have a valid Passport or obtain within 30 days of offer letter
- Lead large, cross-functional programs, in support of Ecova strategic priorities
- Partner with highly matrixed BD Federal teams to facilitate positive customer experience
- Establishes strong relationships at all levels within BD, client and prospect facilities
7
Skills For Enterprise Program Manager Resume
- Partner with Senior Management in short and long-term planning and prioritization of key strategic programs, projects, and initiatives
- Interfacing (DICOM, HL7, API) planning and integration into the project schedule
- Training planning and integration into the project schedule
- Being the one point of contact for Philips accountability of IntelliSpace Enterprise Edition project(s)
- Managing the overall program plan in a consistent and coordinated manner
- Coordinating the Site Preparation requirements and Infrastructure Assessments across product applications
8
Skills For Cims Enterprise Program Manager Resume
- Communicating changes in equipment requirements
- Steering Committee and Stakeholders reports and meetings
- Supervising 1-5 direct reports
- Project Control, including tracking progress against Plan and making corrective deviations from Plan
- Take an influential and strategic role in defining and executing assigned programs. Be involved with hands-on operational activities where required
- Maintains ownership during all phases of a project to ensure projects are executed according to plans
- Detailed understanding of Agile and Scrum project and program management methodologies
9
Skills For Senior Enterprise Program Manager Resume
- Installation planning and integration into the project schedule
- Data Migration planning and integration into the project schedule
- Financial planning and budgetary requirements (where applicable)
- PO generation and billing initiation for 3rd Party services associated with the project
- Lead internal and customer program steering committee status calls; conduct regular customer executive status calls
- Develops and reports regular program performance metrics to steering committees
10
Skills For IT Enterprise Program Manager Resume
- Ensure the establishment, adherence, and reporting of progrEnam budgets for team and business leadership
- PMP or PgMP required
- Leads the development of the overall program approach and drives the definition of its major deliverables to address and meet the desired goals and outcomes
- Leads regular interactions with the executive sponsor, steering committee and business stake holders to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcome
- Establishes and ensures appropriate governance functions for the program in accordance with established enterprise policies, leading practices and on behalf of the executive sponsors
- Ensures and balances the availability of the required skills and competencies across project teams within the program
List of Typical Responsibilities For an Enterprise Program Manager Resume
1
Responsibilities For Cims Enterprise Program Manager Resume
- Assigns and monitors work of project team(s), providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed
- Manages program risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed
- Conducts program/project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement
- Strong verbal and written communications skills with proven capabilities of engaging with executive audiences
- Experience in developing and supporting exceptional long-term client relationships
- Has professional experience working with large scale program implementations
- Experience with preparation and delivery of executive level presentations
2
Responsibilities For Senior Enterprise Program Manager Resume
- Experience in a leadership position in a large complex, dynamic and technical environment
- Consultative mentality with formal consulting experience highly desirable
- Deep understanding of how architecture and technology planning affect all elements of the planning and execution for projects
- Preparation of Program Charter, Stakeholder Identification, Project Planning, Execution, Monitoring and Closing
- Thorough understanding of product and software development lifecycle processes, procedures and tools
- Engage, support, and assist sales leadership in creating best practices and operational consistency across all stages of contract negotiations
- Partner with AWS Sales, AWS Business Practices, AWS Legal and AWS executives to expedite the contracting process
- Create board and MC Level status reporting
3
Responsibilities For IT Enterprise Program Manager Resume
- Responsible for providing input to team member evaluations
- Identifies program/project management coordination process gaps or areas for improvement, recommends and implements solutions
- Manage intra- and inter-team dependencies, highlight project blockers and risks and work with cross-functional teams to resolve them
- Create and maintain project documentation that is the single source of truth about a project to keep teams aligned and informed
- Provide the required hands-on software development and project management, cross-functional coordination, and inter/intra team communications to deliver outstanding program outcomes
- Work closely with software engineers, QA, product managers and other engineering teams to get high-quality products and features through the software project lifecycle (build, test and release on time)
- Manage project schedules, identify possible issues and clearly communicate them to project stakeholders
- Tracks and manages dependencies across multiple projects; leads escalation processes to make issues visible to stakeholders and leadership; drives resolution of dependency issues through the process
4
Responsibilities For Isee Enterprise Program Manager Resume
- Leads the overall project stage gate review process, through conducting readiness assessments to identifying gaps in readiness throughout the project life cycle
- Ensure that projects and priorities support partner’s strategic plans and each project is managed to ensure on-time implementation and flawless execution
- Establishes project and portfolio scoring systems to evaluate and measure performance against formalized criteria
- Present technical information in face-to-face presentations to varied audiences; including executive management, engineering, operations and marketing
- Coaches team members regarding unexpected variances, root causes, corrective actions/options, and impacts
5
Responsibilities For Sharp Enterprise Program Manager Resume
- Collaborate with team to refine existing methodologies, and develop enhancements and changes that result in efficient, repeatable delivery
- Continuously monitor projects/programs status and impact on customer relation
- Partner with project teams to identify interdependencies, conflicts and risks associated with delivery
- Implements standards, processes & practices, project status reporting and resource management methodologies that ensures projects are delivered against expectations, on schedule and on budget
- Develops trusted partnerships with stakeholders by collaborating and delivering on common goals
- Owns overall project communications, escalates risks and manages the issue resolution process
- Manage demand by working closely with all constituents to prioritize programs and projects based on business needs, resource capacity, risk exposure and interdependencies
6
Responsibilities For Technical Enterprise Program Manager Resume
- ‘Dissuade’ project teams from “reinventing the wheel” by being the knowledge center for best practices, processes, templates, lessons learned, historical project repository
- Program and Project Management: Ability to manage projects to ensure successful delivery (on time, within budget, meeting agreed upon success criteria) to establish clear goals and accountabilities. Also includes the ability to develop project plans, allocate resources, identify potential issues/risks and develop contingency plans
- Program Lifecycle Disciplines: Strong knowledge of the integrated systems lifecycle development utilizing different – and sometimes – multiple development models (e.g., agile, waterfall, hybrid, etc.)
- Operates effectively across multiple organizational and functional areas
- Exceptional organizational and project management skills with an overall execution orientation and high attention to detail
- Demonstrated ability in clearly articulating plans, concepts and activities to a broad/ diverse audience
- Comfortable dealing with high-level executives, technical staff and business leads
- Manage a diverse portfolio of short term and long term team projects
- Establish monthly business review processes to gather insight for the sales team on key customer issues
7
Responsibilities For Enterprise Program Manager Resume
- Proficiency in Microsoft Office Productivity Tools, especially Word and Excel
- Leads/manages medium to large size programs and projects, leveraging project management tools to deliver results. Accomplishes program objectives by planning and evaluating project activities
- Sets and continually manages project expectations with team members and other stakeholders. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Experience in client facing consulting / professional services role
- Experience managing delivery of IT and Business impacting projects
- Responsible for implementation of large scale eCommerce programs
- Manage communication and coordinate dependencies between multiple development teams in a fast paced environment
8
Responsibilities For Cims Enterprise Program Manager Resume
- Has sufficient level of technical background to provide leadership to development teams and be able to accurately and objectively evaluate complex project risks and issues
- Responsible for monitoring program spend and assisting with budget reviews
- Responsible for managing the Infrastructure roadmap with oversight of infrastructure related projects for our Networking, Enterprise compute, DevOps and Corporate Systems teams
- Overseeing key critical projects from inception to delivery, working closely with the Product Managers and Program Managers to align on business priorities
- Has sufficient level of technical background to provide leadership to development teams and can accurately and objectively evaluate complex project risks and issues
- Demonstrate track record of leading large programs/projects, utilizing agile project management process to lead strategic initiatives through all phases to successful implementations
9
Responsibilities For Senior Enterprise Program Manager Resume
- Responsible for tracking budget and issues for assigned programs/projects
- Partner with multiple business functions and IT development teams, as well as external vendors to shape business requirements and provide ongoing communication throughout project execution
- Develop effective communication strategy across projects and stakeholders
- Research and apply best practices to improve program effectiveness and technical domain knowledge
- Create overall project plan that tracks critical project milestones/tasks
- Ensures process rigor and adherence to program methodology standards
- Develop integrated program milestones that account for various dependencies, constraints, and contingencies for each project
- Identify and manage cross-project activities, risks, issues, and dependencies
10
Responsibilities For IT Enterprise Program Manager Resume
- Establish and execute a governance framework for both the constituent projects and the program
- Manage and monitor program costs
- Create, maintain, and disseminate project information to stakeholders
- Builds and cultivates a high performance matrix Fiserv team ensuring predictable, consistent, and successful program delivery through direct management and overall coordination of all related projects and tracks of work
- Ensures consistent program delivery by establishing joint agreement of the foundational Engagement Control components
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