Executive Program Manager Resume Sample

4.7
16 votes
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Jarred Tromp
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Work Experience


Executive Program Manager
06/2016 - PRESENT
Detroit, MI
  • Business Needs Analysis — Ability to define the client’s requirements within the context of their business. Ability to assess the opportunities, benefits, risks, and success factors of a potential solution
  • Coaching — Provide timely guidance and feedback to help others strengthen specific knowledge and skill areas needed to accomplish a task or solve a problem
  • Decision-Making — Ability to use logical sound judgment and experience to determine the appropriate course of action based on scenario, procedures, and guidelines for a given situation
  • Problem-Solving — Gather and use information needed to develop effective solutions to difficult problems or situations
  • Facilitation and Meeting Management — Guide the activities of an individual, group, or team toward a desired result or outcome. Drive consensus and team ownership of decisions
  • Influencing Others — Ability to assert ideas and persuade others to commit to action
  • Conflict Management and Negotiation — Ability to come to sound agreements with counterparts in business or organizational situations where there is disagreement or differences in interest
  • Communications — Communicates effectively at all levels, with Teradata and client personnel internal and external to the project team. Communicates project status and issues effectively. Able to perform all project communications effectively in the English language with excellent written and good spoken English skills
  • Proven ability to interact with senior C-level management
GDC Associate Executive Program Manager
02/2010 - 01/2016
Dallas, TX
  • Experience managing complex software, technology, and systems integration programs
  • Experience in working with a large Big 5 system integrator organization
  • Manage major project efforts, requiring complex coordination across multiple systems and processes
  • Maintain a complete understanding of the all applicable Program policies and requirements
  • Develop Business Development strategies, prepare proposals, negotiate contracts, and execute disaster recovery projects
  • Monitor and understand the financial performance of the Program
  • Provide governance and oversight into the controls design and testing of the firm’s IT General Controls (ITGCs) as related to the corporate SOX program. This would include: oversight and support during the annual scoping processes, ITGC controls design and testing guidance, review and analyses of individual deficiencies and oversight into determination of Significant Deficiencies
Executive Director, Technical Program Manager
05/2004 - 10/2009
Dallas, TX
  • Interact with Corporate SOX Compliance Office (SCO), from the Global Finance Controller’s Office, who manage the firmwide SOX program. Represent technology as well as interpret directives for impact to technology
  • Lead a forum of the firm’s IT SOX testing community to ensure consistent testing practices and discussion of best practices. Conduct annual IT SOX testers’ training programs in conjunction with the SCO
  • Work with the SCO to publish annual official IT SOX Program memorandum. As required by the SCO, contribute to regular reports to the Board of Directors’ Audit Committee on the status of the IT SOX program
  • Work with regional customer program teams and sales account teams to proactively qualify the right customers at the right level at the right time for top-level Oracle executives to engage with, and work with executive office to review and gain agreement on proposed plans including timing and location
  • Collaborate across multiple Oracle teams in various LOBs and regions to ensure clear communication and maximize customer interactions, coordinating overall trip agendas including executive engagement and marketing activities
  • Contributing to account planning and development as a member of the Teradata’s account team for the customer, and supporting opportunity identification and customer relationship building
  • Creating and maintaining an integrated program dashboard for all account activities, including project scoping, project execution, service delivery, clinical education, and consulting work
  • Serving as the owner for the Technology Management Plan, maintaining and updating on an as needed basis
  • Coordinating semi-annual roadmap reviews working with sales account managers to ensure consideration for future releases as part of TMP management

Education


Concordia University
1998 - 2003
Bachelor's Degree in Political Science

Professional Skills


  • Excellent oral and verbal communications and presentation skills
  • Proven experience and ability working in matrix organizations
  • Demonstrated ability to effectively communicate on operational and financial performance with internal and customer teams
  • Strong working knowledge of project and program management tools, including risk logs, communication plans, timelines, stakeholder analyses
  • Experience working in a Project Management or Project Coordination capacity
  • Experience leading large change management projects
  • Develop strong, productive relationships across peer organizations that foster collaboration and best practice sharing

How to write Executive Program Manager Resume

Executive Program Manager role is responsible for software, government, translation, travel, design, reporting, security, training, finance, radiology.
To write great resume for executive program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Executive Program Manager Resume

The section contact information is important in your executive program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Executive Program Manager Resume

The section work experience is an essential part of your executive program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Executive Program Manager resume experience can include:

  • Owning the Change Request Process as it relates to service coverage, pool usage, flex funds, and technology plans, actual vs. forecasted use of the Reserve, and all factors that affect the Unitary Payment year to year
  • Defined critical thinking skills
  • Experience in either advisory services/consulting and performance improvement in a healthcare setting
  • In collaboration with product and engineering leaders, determine which initiatives require TPM support and ensure that they have strong oversight
  • Support and help mature the agile transformation to improve overall execution effectiveness
  • Years of Experience (required)

Education on an Executive Program Manager Resume

Make sure to make education a priority on your executive program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Executive Program Manager Resume

When listing skills on your executive program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical executive program manager skills:

  • Effectively plan and execute the programme of work required across the portfolio, clearly communicating needs and progress
  • Experience with an environmental program mission support and management, including streamlining government, change management, and data analysis
  • Experience in customer facing project management role (ideally within a hospital facility)
  • Experience in customer facing project management role
  • Knowledge of financial and accounting mechanisms, preferably with direct experience in systems currently used by Philips
  • Experience in administrative support

List of Typical Experience For an Executive Program Manager Resume

1

Experience For GDC Associate Executive Program Manager Resume

  • Lead development and evolution of growth models for enterprise accounts
  • Scale best practices globally, including development of training in collaboration with Enablement team, stakeholder communications, and measurement and reporting against initiatives
  • Day to day business with Systems management team
  • Certification and deployment of 80-series/SDM2
  • Daily management of escalations on deliveries, quality, performance
2

Experience For Program Manager Executive Assistant Resume

  • Competitive analysis/comparison in Wells environment
  • Support of software solution sales
  • Handle highly confidential, proprietary, and time-sensitive materials in a professional and discreet manner
  • Develop and maintain a strong understanding of the college and the university system and maintain effective working relationships with all members of the campus including the executive and senior management team
  • Implement Lean/CAP principals
  • Ablity to travel 60%
  • Lead the scoping, planning, cost estimating, and pricing of consulting projects. Responsible for statement of work development and risk assessment, including but not limited to defining goals and objectives, identifying client requirements, resource requirements, project budget, project risks and the translation of the clients’ business requirements into specific deliverables

List of Typical Skills For an Executive Program Manager Resume

1

Skills For GDC Associate Executive Program Manager Resume

  • Experience in Enterprise Sales/Services, Strategy/Operations or Management Consulting
  • Experience with program governance
  • Previous product or services sales experience
  • Previous Work Experience (required)
  • Demonstrated operational analytics and financial analysis capabilities
  • Set and manage the overall portfolio delivery of projects, with a responsibility for the effective management of all projects within the portfolio
2

Skills For Program Manager Executive Assistant Resume

  • Demonstrate ability to drive multidisciplinary projects across P&L business
  • Liaise with internal and external contacts as appropriate to ensure effectiveness and timely response
  • Prioritize and handle electronic and print communication, letters, and other documents and develop appropriate responses with the President
  • Organizing Wells visits to NCR facilities (plants, briefing centers, R&D centers etc.)
  • Managing departmental relationships with key clinical leaders (e.g., Radiology Chair, Radiology Administrator) as necessary to foster trust and accountability
3

Skills For Executive Director, Technical Program Manager Resume

  • Managing lab team (3 permanents resources + 1 contractor)
  • Overseeing all release, certification and production support work
  • Managing hardware and software roadmaps to ensure performance and compliance through lifecycle of solutions
  • Managing customer expectations around ATM performance in general
  • Handling of all TPP’s, FFK’s and SCER’s
  • Ensuring interlock between Solutions Management & Operations and local deployment team
  • Supporting initiatives on incident reduction and service performance
4

Skills For VP, Program Manager, Executive Development Resume

  • Knowledge of IT program management, including development, testing, security and server hosting
  • Understand in-flight optimisation of content, always testing, learning and improving the work delivered
  • Define a program management framework for defining goals, managing work cadence, and measuring impact that allows for consistency and scale
  • Manage project scope and mitigate risk across projects anticipating client’s needs and proposing alternative business solutions
  • Flexible and adaptable and able to embrace ongoing change in tasks and environment
  • Interaction with supporting organizations within NCR
  • Provide subject matter expertise in environmental program mission support and management, including air, water, land, and pesticides
5

Skills For Executive Sponsorship Program Manager Resume

  • Guide performance improvement initiatives including process redesign activities
  • Manage complex projects across multiple customer working groups
  • Set expectation of executing best in class content work that is consistently on time, on scope and on budget
  • Coordinate project kick-off using PM CoE four phased program plan
  • Manage engineering support (onsite and offsite)
  • Price negotiations for specific new or differentiating features
  • Provide a high level of professionalism dealing with executives, senior leaders, board members and colleagues
6

Skills For SOX Program Manager, Executive Director Resume

  • Create complex, professional presentations
  • Self-motivated and able to work independently and collaborate as part of a team to achieve business goals
  • A critical and innovative thinker who can anticipate problems, formulate solutions and act accordingly
  • Partners with Customer: Demonstrates an in-depth understanding of client’s business and industry and successfully utilizes the TD and PS portfolio of products and services to build client success and profitability. Creates positive, long-term business relationships with clients
  • Implementation Approaches: Experience of different implementation options for implementation of data & Analytics solutions, including Waterfall and Agile development techniques, an understanding of Teradata’s advocated positions and of governance requirements for each one
  • Understanding of ATM hardware, software and supporting environments
  • Business level English and. Teradata’s company language is English and most internal communication is in English
7

Skills For Executive Engagement Program Manager Resume

  • Customer focus, customer relationship
  • Experience in IT systems and strategy to support the strengthening of relationships between project teams and government clients in furtherance of respective missions
  • Experience with advising on potential engagements in the infrastructure and environment market, represent at industry conferences, offer expertise on strategic initiatives, including supporting capture and proposal activities
  • Experience with streamlining government, change management, data analysis, and IT systems
  • Evidence of formal project management education/certification is required, e.g. PMP Certification
  • Knowledge of policies, procedures, laws, and regulations on the management of information technology and information management
  • Serve as a SME on potential engagements in the infrastructure and environment market, represent at industry conferences
  • Knowledge of medical device technology and related clinical use models
8

Skills For CDS Program Manager, Executive Director Resume

  • Coach diverse, cross-functional teams and individuals that include both Philips and client employees
  • Maintain a thorough knowledge of the firm’s matrixed organization and brand standards to offer superior service and accurate guidance to team members
  • Ensure that the business solutions delivered are aligned with the customer’s business strategy and that the solution architecture is aligned with the customer’s IT strategy
  • Leading program/project recovery services to minimize Teradata’s exposure where performance (cost, schedule, and quality) has exceeded acceptable thresholds and/or is potentially compromising customer satisfaction
  • Work with GEHC account community to deliver on engagements by leading development of a robust project plan, engaging appropriate expertise and support, and ensuring clear and concise communication
  • Support commercial growth objectives by participating in the deal construction process – including definition of program scope, outcomes and program plan
  • Develop and deliver executive level presentations
  • Assist account team to drive growth in conjunction with region leaders, account community, deal hub, and service teams
  • Develop and implement governance structure which is best designed to deliver results outlined in the contracts. Define operating metrics with key leaders and take leadership role in driving accountability for metrics
9

Skills For Executive Briefing Program Manager Resume

  • Drive collaboration and inclusiveness within respective GEHC business units
  • Outline clear objectives and deliverables assigned to the work group, and at the same time maintain flexible approach when faced with business or client course corrections
  • Demonstrated ability to develop strong, impactful relationships with executive leaders at client sites and internal to GE, driving strategic, long-term partnerships with the client
  • Experience working in the Healthcare industry including interaction with hospital administration (i.e. account management, relationship-building experience)
  • Strong communication skills and ability to synthesize complex issues and communicate clearly. Self-starter, energizing, results oriented, able to multi-task and superior problem-solving skills
10

Skills For Global Banking Technology Executive Program Manager Resume

  • Ensure coordination with appropriate peer functions and leaders are factored into requirements gathering, planning, and execution of strategic programs
  • Develop governance models and communication cadence across virtual working teams, stakeholders and executive sponsors (weekly, monthly, quarterly, annual)
  • Develop, Implement and Manage deal war room mechanism
  • Scale successful regional programs and best practices globally (e.g. 100/100 program)
  • Generate and prepare regular reports on progress and status for team and sponsors – report impact regularly to internal stakeholders
  • Constantly innovate and improve programs and program management mechanisms, suggesting new ideas and best practices for improving the business and customer engagement

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