Assistant Property Manager Resume Sample
Janick Pfeffer
1813 Hilll Canyon,
Philadelphia,
PA
+1 (555) 551 7844
Work Experience
Assistant Property Manager
04/2016
-
PRESENT
Boston, MA
- Set up new Tenant files and organize per client’s instructions including filing
- Perform lease administration functions for the managed assets. Assist in the preparation of leasing proposals, lease/license agreements, addendums and amendments as required
- Implement and maintain property files (electronically and in hard copy form)
- Track construction projects, including all contracts and submissions for payment
- Prepare Purchase Orders and necessary paperwork for capital projects
- Coordinate with accounting as required to insure compliance with requirements and timely payments
- Assist with creation and review of monthly tenant utility billings
Senior Assistant Property Manager
03/2009
-
11/2015
Boston, MA
- Assist with creation and review of annual CAM reconciliations
- Monitor outside vendors for compliance with contracts, schedule and budget. Maintain vendor lists and key logs
- Assist in the implementation of tenant retention and marketing/PR programs
- Assist in the preparation of operating budgets. Ensure that tenant contact information is kept current
- Coordinate with 3rd party property management as required. Assists in other property and/or management/office matters as directed
- Deposit rent payments
- Maintain and distribute the following reports; weekly project management & CMH office task list, deal tracking list, certificates of insurance list
- Implement and oversee internal work order tracking system database; Roof Manager program
Assistant Property Manager for Landmark Retail Location
03/2002
-
12/2008
Dallas, TX
- Support the needs of the Columbus office to ensure that accurate communications, documents and other various materials are produced within established time frames and with high-quality standards
- Assist staff with reports, projects and presentations. Research, organize and gather required data as necessary. Provide assistance in preparing materials, compiling statistical information, performing reconciliations, mailings and other special projects as required
- Assist central accounting staff with business expense reports and ensure that all expenses are submitted for signature within established timelines
- Run YARDI reports such as Rent Rolls, AR reports, Renewal Option reports, etc. and post as requested. Upload or download items from Files Anywhere and the Client SharePoint Sites
- Develop and maintain Tenant Users’ Manual
- Valid Driver’s license
- Manage all leasing aspects of the property, including marketing, leasing tours, closing leases, prospect follow up, file completion, traffic input, Craig's List, Lead to Lease, etc
Education
Walla Walla University
1997 - 2002
Bachelor's Degree in Business Administration
Professional Skills
- Strong written and verbal communication skills and effective organizational and problem solving skills
- Strong administrative, organization skills, and ability to prioritize work and attention to detail
- Strong communication, organization and problem-solving skills
- Very strong organizational skills,
- Detail oriented with excellent customer service skills
- Strong leadership, organizational, administrative skills
- Excellent communication, attitude and skillset to work in a fast paced, agile environment
How to write Assistant Property Manager Resume
Assistant Property Manager role is responsible for microsoft, organizational, accounting, software, computer, customer, yardi, construction, word, interpersonal.
To write great resume for assistant property manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Assistant Property Manager Resume
The section contact information is important in your assistant property manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Assistant Property Manager Resume
The section work experience is an essential part of your assistant property manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous assistant property manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular assistant property manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Assistant Property Manager resume experience can include:
- Excellent computer skills including proficiency with Microsoft Word and Excel and accounting software
- Supervise and work effectively with property team members including maintenance, housekeeping and seasonal staff members from diverse backgrounds
- Assist with tenant issues, primarily accounting related, effectively and with proper follow-through
- Excellent organizational ability to set priorities, organize workload, handle multiple tasks and meet deadlines in a fast-paced working environment
- Communicate effectively with Physicians, senior hospital management, vendors regarding tenancy issues
- Demonstrated ability to competently operate business related software including Microsoft Office (Word, Excel, and PowerPoint), Access and network activity
Education on an Assistant Property Manager Resume
Make sure to make education a priority on your assistant property manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your assistant property manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Assistant Property Manager Resume
When listing skills on your assistant property manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical assistant property manager skills:
- Solid communication skills, both written and oral. Demonstrated interactive skills developed in an administrative setting
- Excellent written and verbal communication skills and relationship building skills
- Demonstrated excellent time management skills and problem-solving ability
- Customer Service Focus Organization skills Time Management skills Communication Proficiency (oral and written) Initiative Multi-Tasking Sense of Urgency
- Excellent organizational/time management skills are required and the ability to prioritize tasks to satisfy various stakeholders
- Demonstrates the strong organizational skills necessary to oversee a number of different properties
List of Typical Experience For an Assistant Property Manager Resume
1
Experience For Senior Assistant Property Manager Resume
- Manage the credit/collection function to ensure goodwill is maintained between landlord and tenant whenever possible
- Valid driver’s license and car
- Working closely with leasing and accounting departments for billing and other building related matters
- Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
- Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
- Stepping in and taking responsibility for leading when the GM is not present
- Contracting and monitoring qualified contractors and trades people needed for project or tenant construction and remodeling
- Stepping in and taking responsibility for leading when the PM is not present
- Organizing holiday decorations and tenant gifts for the building(s)
2
Experience For Area Assistant Property Manager Resume
- Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
- Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
- Taking responsibility for solving customers issues with care and enthusiasm
- Coordinating repairs and maintenance projects with vendors and bidding out jobs
- Tracking and maintenance of critical Lease and compliance dates. Enforces compliance with lease terms for insurance, occupancy, etc
- Working weekends when prospective residents are out looking for their new home—two to three weekends per month with two days off during the week
- Building a motivating environment that encourages your team to give their very best
- Maintaining current certificates of insurance for all contractors
3
Experience For Assistant Property Manager for Landmark Retail Location Resume
- Maintains certain accounting aspects including collecting and posting rent, bank deposits and ensuring a balanced rent roll
- Responsible for invoicing including receipt and processing for payment according to established
- Contract services, including day porter/janitorial, window cleaning, landscape maintenance, security, parking, metal refinishing, etc
- Assist in handling accounting functions: AP, AR, Collections, billing etc
- Assist in preparation of monthly reports for owners (including variance reports, executive summaries, stacking plans and aging reports)
- Performs all necessary audits, including but not limited to audits of new lease agreements as well as ongoing lease file audits
- Review property invoices, ensuring appropriate supporting documentation is included and charges are accurate and allocated correctly
- Assist with marketing efforts and event planning
- Partner with the Property Manager in streamlining procedures and creating efficiencies
4
Experience For Assistant Property Manager, Industrial Resume
- Assist with owner and resident calls regarding maintenance, rent and leasing questions
- Property management function (i.e. leasing, bookkeeping, operations)
- Manage building maintenance program in collaboration with building maintenance staff
- Act as building's fire warden, and performing semi-annual fire drills
- Manage and negotiate vendor contracts for landscaping, parking, janitorial, elevators, fire and life safety, heavy equipment preventive maintenance
- Review and supervise all accounting output as prepared by the accounting department as required by the property
5
Experience For Assistant Property Manager, Retail Resume
- Assist in formulating annual budgets based on revenue projections and operating expenses
- Work with accounting department to ensure receivables collected are coded and posted correctly
- Assist with contract administration including document preparation; assist with bid process of contract services and construction work
- Assist in tracking capital improvement work
- Basic understanding of lease terms
- Oversee the preparation and maintenance of facility files, including leases and contracts
- Generate ideas for social media marketing campaigns and special events
- Participate in monthly property and financial review, including preparation of monthly owner reports
6
Experience For H Assistant Property Manager Resume
- Have full range of body motion including manual and finger dexterity and eye-hand coordination
- Safely work on ladders, scaffolding, and roofs
- Assist in providing security on Camp Manito-wish YMCA properties
- Identify needed or missing inventory items in managed properties, procure and install items and bill to owner per company policies
- Assist Homes Housekeeping Dept. with owner/guest arrivals/departures for quality/damages/maintenance needs
- Assist with leasing functions, tenant relations and customer service
- Basic understanding of the reconciliation process for CAM, insurance and real estate taxes
7
Experience For Assistant Property Manager Resume
- Update Certificate of Insurance lists for tenants, vendors and moving companies. Request new or renewed certificates as required
- Prepare and monitoring vendor service contracts
- Prints Aged Delinquency reports according to designated monthly schedule
- Enters data on tracking spreadsheet, calculates what is owed, bills the tenants, and adds charges to monthly Manual Adjustment Form
- Manage the “Emergency on-call function during nights, weekends and holidays to ensure property management needs are responded to in a timely manner
- Perform staff reviews, evaluations, hiring, and terminations as necessary
- Engage, coach and inspire supervisor and sales associates on an ongoing basis
8
Experience For Senior Assistant Property Manager Resume
- Assist in project planning to estimate costs and manpower needs. Supervises offsite projects and system repairs to ensure that facility standards are met
- Ensure that all facilities maintenance/housekeeping procedures are followed, and all work orders are closed out in the designated time frame
- Assists the property team with leasing tours, walk-throughs and surveys for new tenant prospects, architects, etc
- Complete initial site review to outline existing systems for maintenance per the lease
- Communicate with Landlord to schedule specific timing and approvals required to complete maintenance responsibilities and/or projects within common space
- Prepares and/or reviews periodic inventory of building contents and property condition, and forwards to client for review
- Complete all required JLL and client specific training (annual, semi-annual, quarterly) as assigned
9
Experience For Area Assistant Property Manager Resume
- Assist with annual review of all contracts and bidding in accordance with Client and lease requirements
- Provide benchmark resident service
- Collects delinquent account balances and serves balance due notices for current and past residents in a timely manner
- Assists with resident retention through renewal program and community events. Participates in resident functions as required by Property Manager
- Assists property manager in all aspects of employee management and resident relations. Supervises on-site staff in the absence of the Property Manager
- CPM or RPA designation in progress
10
Experience For Assistant Property Manager for Landmark Retail Location Resume
- Possess real estate license where required by state law
- And up to 4 years of recent property management experience (continuous in one operation), comparable with the property under consideration in terms of commercial/retail, ownership, tenant lease arrangements, square footage, etc..
- Oversee and/or assist in the day-to-day operational management of buildings and grounds consistent with CIM policies & procedures, approved budgets, business plans and management direction
- Relate effectively to diverse groups and individuals
- Extensive experience with Microsoft Word and Excel
List of Typical Skills For an Assistant Property Manager Resume
1
Skills For Senior Assistant Property Manager Resume
- Evidence of using management information systems effectively as tools for managing properties and residents and for overseeing the property portfolio required
- Strong writing skills and familiarity with social media
- Excellent interpersonal communication skills and a commitment to serving others
- Team oriented with strong problem solving skills
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal, financial and other documents
- Proficient in MS Office with strong Excel Skills
- Exhibits solid communication skills, with an ability to calmly resolve disputes or complaints
- Excellent leadership and customer service skills with the ability to maintain a positive attitude
2
Skills For Area Assistant Property Manager Resume
- Strong communication, supervisory, administrative, and organizational skills
- Excellent oral and written communication skills and portrays confidence in both
- Assists property manager in supervising and training leasing consultants in office procedures, leasing techniques and developing marketing skills
- A current working knowledge of carpentry, electrical, plumbing, mechanical, and other construction related skills and processes
- Prior experience in cleaning and maintenance of privately-owned homes or condominiums, preferably in a resort or vacation destination
- Be adaptable and display sound judgment and decision making skills
- Collections experience required with proven success in decreasing delinquencies
- Works closely with the Property Manager to effectively manage activities such as leasing, resident retention, concessions, and customer service
3
Skills For Assistant Property Manager for Landmark Retail Location Resume
- Self–motivator, leadership, teamwork and collaboration skills
- Commercial real estate or property management related experience strongly desired
- Demonstrated successful and effective customer service and vendor relations required
- Well organized, details oriented, focused, timely, and efficient skills required
- Real estate property management or related experience or any similar combination of education and experience
- Prior Commercial Real Estate related experience
- Communicate clearly and effectively with internal team, customers, residents, and service providers
4
Skills For Assistant Property Manager, Industrial Resume
- Prior management/supervisory experience is ideal, but not required
- Demonstrated ability to manage multiple tasks and priorities to conclusion and to display sound and accurate judgment
- Resolve tenant issues, problems, and disputes by use of positive strategies to include creative resolution and negotiating skills
- The ability to give instructions clearly, and work effectively with others
- Experience of property management experience in a managerial role
- Effectively present information to tenants, senior management, owners and/or owner’s representatives, and staff in written and oral formats
- Real estate property management or related experience, or any similar combination of education and experience
- Real estate property management or related experience or any similar combination of education and experience
5
Skills For Assistant Property Manager, Retail Resume
- Communicate effectively with residents and vendors to help solve problems
- Working knowledge of fair housing laws, affordable housing programs and proven property management performance
- Working experience with RSA leases
- Showing the ability to identify and resolve problems in a timely manner, gather and analyze information skillfully, and develop alternative solutions
- Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- Previous experience in real estate accounting and be familiar with monthly accounting cycle, including an understanding of A/P, A/R, commercial leases
6
Skills For H Assistant Property Manager Resume
- Assistant Property Managers are responsible for cultivating and managing the resident experience while supporting the property’s needs and policies
- Obtain clear understanding of project scope from client, including high level details, prior to kick-off meeting
- Learn to develop and maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs
- Excellent follow-through in managing tenant issues and administering supervisory responsibilities
- Experience working with real estate accounting applications (e.g. MRI, AMSI, YARDI, JD Edwards)
- Demonstrates ability to think creatively in order to develop new marketing and recruiting techniques
- Demonstrated ability to manage multiple tasks in the following areas: maintenance, housekeeping, lease compliance
7
Skills For Assistant Property Manager Resume
- Experience working with and understanding lease administration
- Experience in facilities management performing in a lead or supervisory capacity
- Experience with contract management, lease interpretation, and lease accounting
- Two to three years of progressively responsible related experience in a commercial property, tenant management setting; or
- Use good judgment in regards to charging the appropriate fees where applicable
- Experience working with work order systems, vendors and property inspections
- Experience with YARDI accounting system
- Demonstrated understanding of the residential apartment design, construction and maintenance fields required
- Experience in bookkeeping, reconciliations, balance sheet analysis, general ledger, AP and AR
8
Skills For Senior Assistant Property Manager Resume
- Work well under deadlines and high volume of work prioritizing workflow as needed with little direction
- Experience with collections, evictions and delinquency management in a multi-family setting
- Process work quickly and accurately, with changing priorities
- Establish an effective working relationship with the property’s asset manager
- Experience working with multiple HOAs Associations-required
- Property Management experience
- Provide excellent customer service and display courteous and professional attitude toward all customers
- Commercial real estate property management or related experience
- 1-2 Real estate, property management, or customer service experience required
9
Skills For Area Assistant Property Manager Resume
- Prioritize and plan work activities, use time efficiently, and set goals and objectives
- Real estate property management or related experience
- Proven ability to pick up different software’s quickly
- Demonstrated ability to supervise, train and evaluate the work of others required
- Highly organized and skilled with time management; ability to multi‐task, detail oriented
- Highly organized and skilled with time management; ability to multi‐task
10
Skills For Assistant Property Manager for Landmark Retail Location Resume
- Extreme professionalism with a strong focus on customer service
- Have experience in a customer service or office environment
- 3 – 5 year’s of relevant experience in property management
- Provide excellent customer service to residents and service providers
- Experience in real estate is ideal, but not required
List of Typical Responsibilities For an Assistant Property Manager Resume
1
Responsibilities For Senior Assistant Property Manager Resume
- Required experience in Leasing, Bookkeeping, or Operations
- Working knowledge and understanding of lease terms, operating costs, budgeting and anything related
- Stepping in and taking responsibility for leading when the Property Manager is not present
- Filing, copying and other administrative tasks
- Understanding of financial statements and accounting functions
- Preparing reports to community manager and board president with major developments and updates
- Building Operations & Capital Improvement
2
Responsibilities For Area Assistant Property Manager Resume
- Scheduling of vendor service calls
- Identifying and assisting in areas of improvement in the leasing staff
- Assisting the Property Manager in promoting positive attitude at all times
- Acting Property Manager in his/her absence
- Supporting the Property Manager in the implementation of new policies and procedures
3
Responsibilities For Assistant Property Manager for Landmark Retail Location Resume
- Realizing high percent of resident retention through follow-up services provided
- Responsible for assisting with coordinating marketing and leasing of property
- Enforces building operating regulations, including use of parking and other common areas
- Responsible for ensuring positive tenant relations and complying with all reporting requirements
- Assist Senior Property Manager and Engineering in all facets of building operations including life safety issues, incident reports, and insurance claims
- Assists with coordinating vendor activity on the property, such as directing to their locations, providing access, etc
- Prepares on-site documentation related to purchasing, invoice billing and payment, and corresponding batch reports
4
Responsibilities For Assistant Property Manager, Industrial Resume
- Work with leasing on any necessary items, including updating Link floorplans
- Assist with coding and inputting tenant and construction invoices into Accounting system
- Assist during Property Manager's time off by maintaining office policies and procedures
- Provides five-star customer service by attending to all calls and returning messages immediately
- Prepare and review operating expense budgets; review portions prepared by Engineering and PA (if applicable); perform Kardin entry
- Perform cleaning, landscaping, and vacant space inspections monthly
- Assist with of all marketing, leasing and administrative functions
- Completes and maintains all standing purchase orders for all service contracts and recurring payments to vendors
- Assist with invoice processing according to established procedures
5
Responsibilities For Assistant Property Manager, Retail Resume
- Review plans and coordinate tenant improvement projects according to SOPs and building standards
- Responsible for leading regular inspections of properties with janitorial, landscaping, and other service providers
- Obtain tenant aging report and follow up on all delinquencies, utilizing Cushman & Wakefield or client‐directed policies
- Assist with review of operating expense estimates and reconciliations and respond to tenant questions regarding same
- Assist management with ensuring that the Property is maintained according to the quality standards approved by Landlord
6
Responsibilities For H Assistant Property Manager Resume
- Follow up with property accountants on Accounting Transactions (AT’s) Manual Billing Adjustments (or create the MBA’s) as needed per modifications
- Assist in budget planning and preparation, processing invoices, CAM and Tax escalations and reconciliations
- Receives and responds to incoming calls residents, applicants, and vendors. Follow through on various requests, while maintaining records
- Processes print jobs, scanning, faxing and files association documents for Community Manager when needed
- Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
7
Responsibilities For Assistant Property Manager Resume
- Work closely with exterminator on scheduling, unit and common area issues, bed bug tracking,
- Prepare invoices for payment with coding and preparing for manager’s approval
- Works with manager on developing annual budgets for operating and capital expenses
- Keep up-to-date with service contracts and building inspections
- Maintain building floor plans
- Assist with leasing renewals, abstracts etc
- Interact frequently with property’s regional managers and leasing organization to ensure consistent high quality interaction with asset management firm
- Responsible for processing invoices in Bizflow, the online payment software, for the Property Manager’s approval
8
Responsibilities For Senior Assistant Property Manager Resume
- Coordinate renovations and assist in facilitating tenants’ general repairs and improvement work
- Manage repairs, expenses, and utilities for a portfolio of approximately 250 branch locations utilizing TrueBlue’s ProLease database software
- Work with GM to understand communication pattern with buying team
- Assist in facility decommissioning activity of sites upon lease termination
- Maintain/update as necessary, property site rules and regulations, building standards, tenant handbook, security procedures and emergency preparedness programs
- Perform site audits and formulate audit reports reflecting property performance
- Assist in managing on-site personnel
9
Responsibilities For Area Assistant Property Manager Resume
- Assist in managing construction and larger capital expenditures
- Assist the Property Manager in managing the general operations of the community
- Author, delegate and follow-up on work orders generated as a result of issues identified during property inspections
- Assist with preparation and distribution of monthly financial reports, including variance reports
- Assist with Aged Delinquency reports, tenant collections, delinquency and notices; work with accounting department to ensure accuracy of payment postings
- Tenant improvement coordination assistance and tracking
- Be front facing and provide customer service consistent with Lowe’s Hospitality at Work program in order to accommodate tenant’s needs
10
Responsibilities For Assistant Property Manager for Landmark Retail Location Resume
- Ensure building directories/contact lists and rent roll are appropriately updated
- Prepare all R&M agreements; schedule and oversee projects in conjunction with Engineering staff
- Assist with annual operating expense reconciliation
- Proficient with Microsoft Office (Word, Excel, Outlook), Yardi, Kardin Budgeting
- Assist in preparing bid packages
- Contact vendors to schedule work in the building and in tenant spaces
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