Regional Property Manager Resume Sample
Rebekah Huel
8927 Edmund Drives,
Chicago,
IL
+1 (555) 588 8440
Work Experience
Regional Property Manager
10/2017
-
PRESENT
Houston, TX
- Monitors the maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards
- Completes regular community inspections
- Cost Efficiency Projects
- Physical Safety / Liability Concerns
- Security under the direction of the Corporate Security Director
- Parking Lot Repair
- Signage Design & Maintenance
- Corporate Sustainability Initiatives
- Marketing in conjunction with Marketing Department
Regional Property Manager, Mixed
01/2015
-
05/2017
Houston, TX
- Prepare reports for owners, detailing cash flow, maintenance budgets, and marketing strategies. Coordinate format and content with accounting department
- Review and inspect all capital replacement plans in the region, ensure all are within the scope of the Asset Business Plan and/or budget. Communicate with RVP/Owners for appropriate approvals as necessary
- Field calls from residents, review and respond to resident survey cards. Confer with Regional Vice President on all policy exceptions
- Collaborate with Vice President to develop each community’s overall business plan and ensure each community is operating in a manner consistent with the business plan
- In regional level property management
- Supervises all on-site staff, including hiring, training, supervision, and corrective measures. Determines productivity standards of each staff member and communicates these standards with the goal of maximizing property performance and individual success; evaluates performance of these standards for individual staff members and makes resulting compensation decisions
- Provides professional and positive leadership to team members
Senior Regional Property Manager
05/2009
-
11/2014
Detroit, MI
- Resolves resident issues or delegates them to staff members to resolve
- Performs the tasks of subordinate associates as needed, including leasing units and making units ready for leasing
- Meets with RVP’s and Regional Maintenance, Landscape, and Sales and Marketing Directors for advice, assistance, and direction in community improvements
- Meets with staff individually and in group meetings to communicate information and company news, to ensure that directives and goals are mutually understood, and to receive feedback and discussion; tracks individual performance by monitoring common standards
- Receives training as needed for job-related topics
- Assures that associates follow MAA policies and safety rules; complies with MAA policies for reporting incidents
- Plans, executes, and attends social and other community events for residents
- Supports Open Arms and other initiatives that demonstrate and enhance MAA’s corporate culture
Education
University of Phoenix - Greenbelt Learning Center
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Oral and written communication skills necessary to effectively and persuasively communicate with a variety of individuals, including outside vendors
- Enhancing skills of existing employees for current and future responsibilities
- Prior experience managing Property managers
- Train and develop skills of staff members in the use of our ResMan Accounting System
- Strong knowledge of RealPage products including Accounting, Leasing and Rents, Budgets Module, Ops Technology and Compliance Depot
- Demonstrate sophisticated understanding of information technology, data processing and the applicability of such services to the portfolio
- Manages multiple priorities while demonstrating the initiative to produce results and resolve problems
How to write Regional Property Manager Resume
Regional Property Manager role is responsible for reporting, accounting, retail, finance, training, security, compensation, payroll, design, research.
To write great resume for regional property manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Regional Property Manager Resume
The section contact information is important in your regional property manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Regional Property Manager Resume
The section work experience is an essential part of your regional property manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous regional property manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular regional property manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Regional Property Manager resume experience can include:
- Solid time management skills with the ability to prioritize, organize and successfully balance multiple tasks and requests
- Strong marketing, customer service, unit pricing and sales skills
- Strong time management, interpersonal and technical skills
- Develops an integral team that effectively sells the quality and professionalism of the company by providing clear and concise instructions
- Possess written and oral communications skills to present information in a clear and concise manner
- Effectively leverages talent within portfolio, promoting from within while supplementing with external talent that exemplifies the Bozzuto brand
Education on a Regional Property Manager Resume
Make sure to make education a priority on your regional property manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your regional property manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Regional Property Manager Resume
When listing skills on your regional property manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical regional property manager skills:
- Outstanding verbal and written communication skills and ability to effectively interact with internal and external contacts
- Strong supervisory skills/personnel management
- Experience and developed management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer team members
- Strong negotiation skills, techniques, and strategies
- Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal, financial and human resource documents
- Outstanding organizational and multi-tasking skills with ability to work independently
List of Typical Experience For a Regional Property Manager Resume
1
Experience For Regional Property Manager, Mixed Resume
- Manages complex, multiple, continually changing priorities across region
- Conducting arrears collection
- Knowledge and understanding of operating expenses and which expenses are reimbursable within the common area maintenance section of the lease
- Provides staff with direction, guidance and tools for performing well
- Assist VP in the development of strategic marketing plans
- Possess a basic knowledge of real estate accounting
- Manage day to day operations of assigned property, including 24/7 emergency response
2
Experience For Assistant Regional Property Manager Resume
- Monitor property budgets through monthly reports and provide input regarding status of budget as needed
- Oversee the development and implementation of marketing plans and strategies
- Monitor collections, collection loss for each property through computer generated reporting systems
- Participate in pre-employment interviews and make hiring recommendations as needed
- Basic knowledge of building maintenance, fire prevention and liability reduction principles
- Participate in the process for developing the overall portfolio strategy for the East Retailregion
- Works closely with Tenant Coordination during new tenant build out
- Responds promptly to Associates/customers’ needs and concerns while being pleasant, cheerful, and tactful
- Approves Purchase Orders pertaining to maintenance and operations of the community on a timely basis
3
Experience For Senior Regional Property Manager Resume
- Develop an annual property management plan and operating budget, and review monthly financial and income/expense reports
- Capable of traveling up to 50%
- Oversee the Charlotte management portfolio consisting of approximately 2 million square feet
- Maintain positive relationships and high retention levels with all tenants through carefully implemented tenant nurturing plans
- Be the lead relationship for clients to ensure that objectives are being met
- Perform regular inspections of property, recommend and direct alterations, maintenance and reconditioning of property as necessary
- Assist, implement and meet the annual operating and capital budgets/forecasts for assigned properties
4
Experience For Regional Property Manager, Multi Resume
- Accurate and timely preparation of reports including financial reports, analysis, and budgets
- Coordinate outside consulting services and third party vendors such as architects, engineers, contractors, legal counsel
- Develop and implement marketing strategies (online and conventional sources)
- Have general knowledge of building systems and components
- Optimize the training and retention of staff members and develop career paths for those who desire growth
- Assist with legal issues including insurance issues, small claims cases and eviction
5
Experience For Regional Property Manager Resume
- Work with our Construction Division to assist in the bidding and preparation of vendor contracts
- Establishes and coordinates a communication system involving transaction and activities among on site management and the Central Office
- Establishes/revises property management forms, reports, and manuals including updates, changes, and additions with approval of supervisor
- Continually stays aware of all critical issues involving all properties within region
- Assesses each property to determine proper staffing requirements and makes recommendations
- Knowledge of and understanding retail environment
- Knowledge and understanding of legal terminology and practices
6
Experience For Regional Property Manager, Mixed Resume
- Delivers clear, convincing and well-organized presentations; projects credibility and poise even in highly visible, adversarial situations
- North Carolina Real Estate License and pursuing CPM or RPA designation
- Establishes and coordinates a communication system involving transaction and activities among Property Managers and the Central Office
- Establishes/revises property management forms, reports, and manuals including updates, changes, and additions
- Maintain up to date lease, vendor, contract, insurance, capital improvement and financial reporting files
- Oversee or assist with due diligence, takeover or disposition of assets including required legal documents and notices as necessary
- Hires, trains, coaches, and evaluates Managerial employees
7
Experience For Assistant Regional Property Manager Resume
- Reaches decisions quickly based on available information
- Takes initiative to research and complete projects
- Arrange on-going maintenance and upkeep of direct managed properties, including reconditioning or alterations of tenant improvements as requested and/or specified in management services or lessee’s agreement
- Travel throughout the region is required, as well as occasional travel to corporate office in Los Angeles, CA and other regions of the Company’s portfolio as needed
- Supervise resident renewals to ensure they are being captured at the highest rates possible
- Oversee physical property inspections including critical and curb appeal are performed monthly
- Monitor the progress of employee training and certification
- Provides direction on a property’s marketing strategy to generate rentals or rent increases
8
Experience For Senior Regional Property Manager Resume
- Ensure properties are leased at or above market occupancy and rent
- Minimize vacant and delinquent rent loss
- Maximize miscellaneous income items
- Review and approve purchase and payables
- Schedule and approve vendor services
- Perform Market and Product Analysis
9
Experience For Regional Property Manager, Multi Resume
- Suggest competitive prices to Vice President based on survey information in order to meet or exceed budget objectives
- Prepare the annual budgets and reforecast for each community in coordination with the Asset Management department
- Ensure compliance with Property Management Policies and Procedures, codes, regulations and governmental agency directives
- Develop comprehensive annual inspection process for properties; complete weekly, monthly, quarterly annual inspections as required for a specific asset, YMP best practices, and/or ownership requirements
- Manage safety programs, including employee training in fire safety, general emergency procedures, and use of emergency equipment
- Maintain building security measures, ensuring proper incident documentation and notification to upper management, and owners
10
Experience For Regional Property Manager Resume
- Managing company-controlled assets consisting of over 1.5 million square feet of retail space comprised of stand-alone stores, 20 shopping centers, and 275 tenants
- Partner with facilities and engineering teams to ensure physical assets are operating at peak performance levels
- Ensure occupancy targets are achieved through leasing and resident retention
- Create value for clients through meeting NOI and revenue goals
- Actively participates in the hiring process
List of Typical Skills For a Regional Property Manager Resume
1
Skills For Regional Property Manager, Mixed Resume
- Related regional experience in the multifamily industry. Class A property experience is required
- Prepares, executes and monitors operating budget, ensuring expense control and effective rental collections
- Good understanding of contracts, leases and leasing objectives
- Use good judgment and discretion in providing legal advice, interpretations, and opinions and recommendations
- Experience and proficiency in specialized industry software, specifically, OneSite Leasing and Rents, MRI, or Yardi
- Demonstrates comprehensive understanding of complex financial issues specific to real estate investments
- Supervise management employees while exhibiting strong leadership, integrity, and confidence
2
Skills For Assistant Regional Property Manager Resume
- Conduct frequent surveys in order to develop and implement effective tenant retention programs in working with third party property managers
- Experience managing multiple site apartment communities,
- Property Leasing experience preferably with majors and mini-majors combined with a passion for retail property & completing transactions to delivery
- Experience in industrial and/or office properties required
- Experience in a leadership position and in managing a staff
- Strong understanding of financial statements (budget, financial reports, P&L statement, general ledger, etc.)
3
Skills For Senior Regional Property Manager Resume
- Generate traffic in the most cost-effective manner
- Proactively build and maintain strong relationships with clients and vendors
- Ensure operational execution yields consistently strong resident satisfaction survey results
- Manages performance issues in a timely and effective manner
- Experience in multi-family property management required
- People management experience
- Institutional investor and/or 3rd party management experience required
- Proven track record of ability to build consensus among diverse stakeholders
4
Skills For Regional Property Manager, Multi Resume
- Valid Driver’s License and up-to-date private auto collision and liability insurance
- Works closely with Property Managers and skilled contract maintenance personnel
- Assists management in the development and implementation of policies and procedure to improve the effective and efficient use of properties
- Working with the staff to ensure all vacant units are up to code and ready for lease-ups and move-ins. Supervising/coordinating move ins and move outs
- Working knowledge of financials and budgeting controls; to include analysis and reporting,
- Recruiting and retaining quality applicants
5
Skills For Regional Property Manager Resume
- Assuming a leadership role in decision making
- Developing and maintaining positive resident relations
- Supervising building managers and staff
- Ensuring compliance with regulatory agency building codes
- Coordinating maintenance projects needed to bring or keep property up to code
- Preparing and reviewing section 8 packages
- Managing the overall day-to-day operations of the primary site as well as the oversight of regional sites
- Supervising day-to-day maintenance operations (safety, preventive maintenance, unit turnover)
6
Skills For Regional Property Manager, Mixed Resume
- Conducting annual unit inspections to ensure compliance with program requirements
- Conducting visual inspections for properties in the portfolio
- Managing the annual certification/recertification process (ensure on-time collection and completion of documents)
- Objectively evaluating employees' performance; recognizing achievements and assisting employees in overcoming problem areas whenever possible
- Objectively evaluating employees' performance, recognizing achievements and assisting employees in overcoming problem areas whenever possible
- Assist leasing team and broker during lease negotiations regarding tenant improvement, costing and related matters
7
Skills For Assistant Regional Property Manager Resume
- Assist with LPC policy compliance to limit exposure to frivolous lawsuits by arranging for proper training and ongoing education for on-site personnel
- Maximize the gross potential by utilizing the approved marketing plan and raising rents when possible
- Direct property staff in developing, implementing and adhering to programs and policies
- Monitors closing ratios of Leasing Professionals to ensure requirements are met and provides additional training as necessary
- Supervise the planning, budgeting and control of operating and capital expenditures
- Prepares reports by collecting, analyzing, and summarizing data and trends on a weekly basis
- Work with accounting team on monthly reporting, CAM reconciliations, annual budget preparation, and monthly budget monitoring
- Considerable knowledge of real estate principles including physical property management and leasing
8
Skills For Senior Regional Property Manager Resume
- Be willing to learn specific property management software and navigate accounting software
- Ensure competitive pricing on all contracts and establish pricing policies and appropriate documentation throughout the region
- Achieve Net Operating Income (NOI), Net Cash Flow, Net Income and budget expectations by implementing cost controls and revenue improvement programs
- Hire, train and develop on site staff, provide coaching/counseling as needed
- Contracts with tenants by negotiating leases; collecting hold deposits and move-in funds
- Enforces occupancy policies and procedures by confronting violators in person and/or in writing
- Review, negiotate and maintain property operating and maintenance contracts to ensure high-quality services are being provided
- The RPM is responsible for maintaining the integrity of every community in his/her portfolio. Frequent community inspections are imperative
9
Skills For Regional Property Manager, Multi Resume
- Assure adherence to government regulation and LPC policy regarding sensitive issues including Fair Housing, Equal Employment Opportunity, Americans with Disabilities Act, Occupational Safety and Health Act (OSHA), and Plaintiff Liability
- Analyze monthly performance and budget projections to actual business plan adjust operating strategy accordingly
- Stay abreast of market conditions and communicate to owners (both verbally and in written form) any market change that need addressing
- Assure compliance with LPC policy and procedures during Property Management Takeover and Property Closeout
- Monitor status of computer management systems. Assure proper employee training of same
- Stay abreast of market conditions and communicate to owners (both verbally and in written form) any market change that needs addressing
- Assure compliance with LMH policy and procedures during Property Management Takeover and Property Closeout
- Monitor status of computer management systems, i.e. Yardi, MRI, etc. Assure proper employee training of them as well
- Ensures ongoing and up to date knowledge of all market conditions. Regularly monitors market trends and portfolio competition
10
Skills For Regional Property Manager Resume
- Communicates with owners, Asset Managers and Corporate associates, providing necessary updates, as required
- Conduct complex financial/business analysis including the preparation of complex reports
- Problem-solve, both independently and working as a team
- Oversees physical properties in assigned region and enhances the performance of properties to achieve the lowest efficient operating expense level
- Superior knowledge in commercial real estate, project management, building/facility maintenance, and property management
- Thorough knowledge of property appraisal and leasing
- Proficiency with property management/accounting software; preferably Yardi (Voyager, Payscan); Excel and other MS Windows applications
List of Typical Responsibilities For a Regional Property Manager Resume
1
Responsibilities For Regional Property Manager, Mixed Resume
- Strong communication skills with both internal & external customers and at all levels within the organization
- Valid Drivers License and up-to-date private auto collision and liability insurance
- Skilled in customer service and tenant relations
- All facets of building operations including vendor management, life safety issues, incident reporting, and insurance claims oversight
- Contribute to creation of and ensure execution of marketing plans for communities within assigned portfolio
- Assist in pitching business to prospective new clients
- Review and approve service, construction and consulting contracts
- Understand the terms and conditions of leases and ensure staff is providing required services
- Establishes and coordinates a communication system involving transaction and activities among Property Managers and the Corporate Office
2
Responsibilities For Assistant Regional Property Manager Resume
- Monitors, assists, and makes recommendations to improve marketing activities; reviews occupancy status; recommends rent schedules
- Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency
- Supervises and coordinates preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance
- Maintains operating expenses within budgeted allowances
- Prepare and present annual operating budgets for assigned properties
3
Responsibilities For Senior Regional Property Manager Resume
- Reviews monthly operating statements and prepares variance reports for submission to the regional Director of Investments
- Develop and communicate strategic recommendations regarding optimal exit strategies; coordinate and execute successful asset dispositions
- Construction projects related to tenant improvements, building systems and other common areas
- Oversee operational and financial management of 4-6 apartment communities in an assigned geographic region
- Oversee and contribute to annual budget process
- Maintain a general knowledge of any transaction in markets under management
- Preparation of monthly owner’s reports and quarterly financial reviews
- Oversee execution of proactive and timely reputation management strategies via social media – ratings, reviews, responses
- Ensure each property provides/builds value for the client
4
Responsibilities For Regional Property Manager, Multi Resume
- Leverages a succession plan to develop talent and anticipates needs
- Empowers managers to work collaboratively to accomplish business goals and establish best practices
- Fosters a diverse and inclusive workplace
- Work closely with property teams in the implementation and execution of Bozzuto programs that yield brand alignment
- Possess thorough knowledge of competitive properties and market knowledge of all assets in portfolio
- Is a Bozzuto culture ambassador, proactively seeking opportunities to reinforce Bozzuto core values (creativity, concern, passion and pursuit of perfection) in the day to day work of all team members
- Proficiency with property management software platforms, preferably Yardi
- Negotiate and recommend contracts to Senior Management
- Monitor performance of staff through periodic inspections of properties and reviews
5
Responsibilities For Regional Property Manager Resume
- Prepare and review performance appraisals and discuss with subordinates as appropriate
- Knowledge of Management policies and procedures, particularly as they pertain to property management
- Knowledge of laws and standards that apply to property management
- Microsoft office applications with an in-depth knowledge of Excel
- Participate in the development of a strategy for each asset in the portfolio, and ensure annual plans for each property are consistent with the long term strategy
- Participate in the investment analysis for all significant construction/redevelopment projects to ensure appropriate allocation of capital and return on investment
- Demonstrate experience in investment analysis of individual properties and portfolios, including assessment of capital plans and other financial decisions associated with maximizing value for owner
6
Responsibilities For Regional Property Manager, Mixed Resume
- Demonstrate comprehensive understanding of issues and operating trends in asset and property management
- Work with other JPMC functions to assure smooth operations within region
- Work with acquisitions and development staff on new opportunities
- Assist in preparation of tenant lease proposals and amendments
- Communicate with senior management on a regular basis relative to important portfolio and asset issues
- Recruit, train and develop staff in order to provide superior level services and to ensure there is appropriate organizational depth to address succession issues
7
Responsibilities For Assistant Regional Property Manager Resume
- Organize East Retail team to capitalize on the capabilities of the strongest managers and to ensure that operational issues are dealt with efficiently and at the appropriate organizational level
- Maintain frequent contact with tenants of all properties to promote goodwill and to detect potential problems
- Develop and implement reward structures to motivate and retain high performing talent
- Participate in the process for developing the overall portfolio strategy for the West Retail region
- Organize West Retail team to capitalize on the capabilities of the strongest managers and to ensure that operational issues are dealt with efficiently and at the appropriate organizational level
- Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations
- Prepares and conducts meetings as necessary
8
Responsibilities For Senior Regional Property Manager Resume
- Provide exemplary customer service through a proactive and positive approach
- Inspects assigned properties in accordance with departmental procedure, identifies any physical plant deficiencies and corrects the deficiency in accordance with budgeted guidelines, established property standards and ownership approval
- Collects all base rent, expense pass through billings and percentage rent as dictated by the lease agreement. Follows up on late rent payments; issues late notices, negotiates payment plans with delinquent tenants, initiates collection proceedings as needed
- Monitor and maintain property portfolio Angus work orders
- Maintains accurate and complete system data to include tenant gross sales and insurance information, property information sheets, site plans, roof inventory spreadsheets, etc
9
Responsibilities For Regional Property Manager, Multi Resume
- Bids and negotiates maintenance agreements with contractors for the upkeep of the center
- Review and approve accurately all payables for assigned properties
- Interfaces with ownership, property tenants, the Leasing and Construction Departments, as well as various contractors to insure the effective operation of the property
- Possesses the ability to present information in a clear and concise manner, both written and orally
- Hires, trains, coaches, and evaluates Community Manager(s) and on-site Associates
- Provides staff with direction, guidance and tools for success
- Reaches decisions quickly based on available information and develops innovative solutions to problems
- Initiates research and complete special projects
10
Responsibilities For Regional Property Manager Resume
- Conducts staff meetings on a regular basis
- Negotiates to maximize the benefits for the organization
- Monitors Budget Control Log and regularly reports variances
- Review reports and offer operating recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc
- Reviews all renewals and prepares budget increase recommendations by analyzing and monitoring the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community
- Prepares and follows guidelines of the community operating budget, and makes recommendations for ways to maximize income and minimize expenses
- Implement and manage marketing strategies for assigned properties
- Ensures that Associates implement resident retention and renewal programs
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