Bell / Valet Resume Sample
Hilton Volkman
95201 Margarett Green,
Boston,
MA
+1 (555) 961 9955
Work Experience
Bell / Valet
07/2015
-
PRESENT
Boston, MA
- Have a valid US driver’s license. -required
- Show guestrooms and suites as needed and emphasize the hotel’s amenities
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Valid (state) driver’s license
- Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
- Ensures the Bell desk and adjacent public area’s are kept in pristine condition
- Valid driver’s license and clean driving record (no tickets/accidents/ moving violations in the past 12 months) for Bell/Valet position
- Proficiency in English: reading, writing, verbal – required
- Proficiency in Microsoft Word, Excel, Outlook – required
Bell / Valet Attendant
10/2008
-
04/2015
Chicago, IL
- Lift 50lb – required
- Guest service experience – required
- Colorado Driver's License or ability to obtain w/in 7 days of hire
- Clear driving record & ability to drive manual transmission
- Flexible schedule: AM/PM, holidays, weekends
- Knowledge of Beaver Creek and Vail area, activities, restaurants, and mountain layouts
- Multitasking, organizational, communication, and independent work skills – required
- Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
- Ensure the timely and efficient transfer of luggage to and from the guest’s room
Bell / Valet Runner
01/2004
-
06/2008
Detroit, MI
- Effectively communicate in English to guests, vendors and employees
- Responding to guests’ requests including basic Housekeeping and Engineering requests
- To provide parking options and safely park any valet vehicles
- Previous related experience – required
- Greets the guest with a cheerful and pleasant voice using guest’s name at least three times during a conversation
- Reports to the Manager on duty any situation involving a guest’s dissatisfaction with Room Service or any other outlet or situation in the hotel
- Valid Ontario driver’s license
Education
Bluffton University
1999 - 2003
Engineer's Degree in Communication
Professional Skills
- Experience. Previous experience passionately providing service to others and driving all drivetrains of vehicles
- Refined verbal English communication skills
- Clean driving record with at least 5 years of driving experience required
- Excellent driving record to meet our company insurance standards
- Willingness and ability to gain an Alberta Class 4 driver’s licence prior to beginning employment or within 3 months of commencement
- Excellent training and professional development
- Valid driver license with a clean (zero points) driver’s abstract and able to drive standard and automatic vehicles
How to write Bell / Valet Resume
Bell / Valet role is responsible for insurance, wireless, training, events, health, transportation, english, air, drivers, engineering.
To write great resume for bell / valet job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Bell / Valet Resume
The section contact information is important in your bell / valet resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Bell / Valet Resume
The section work experience is an essential part of your bell / valet resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bell / valet responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bell / valet position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Bell / Valet resume experience can include:
- Maintaining the incoming guest package log and delivering packages to rooms if the guests are in-house
- Posting in designated positions or where directed by shift lead
- Ensuring all daily info pertinent to the bell team is communicated via shift lineup
- Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, planters, signage, pedestrian rails, curbs, and windows/doors
- Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk
- Follow procedures for entering and leaving guest rooms
Education on a Bell / Valet Resume
Make sure to make education a priority on your bell / valet resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bell / valet experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Bell / Valet Resume
When listing skills on your bell / valet resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical bell / valet skills:
- Assist in parking cars. Serve as the back-up shuttle bus driver as needed (additional contingencies required prior to driving guests)
- Valid Ontario class G driver’s license with clean driving abstract
- Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley
- Complete basic maintenance requests such as changing lightbulbs, batteries, resetting pilot lights, resetting wireless routers, etc
- Frequent lifting and carrying up to 50 lbs
- Clean and set-up meeting room functions according to the function sheets
List of Typical Experience For a Bell / Valet Resume
1
Experience For Overnight Bell / Valet Attendant Resume
- Assist with employee coaching & counseling as needed
- Ensure Kimpton/Coyle standards are being met by team
- Accurate completion and organization of any shift paperwork -- including delivery logs
- Follow and adhere to all valet and bell brand standards
- Deliver all mail, packages, faxes, confirmation cards and various items to guest rooms in a timely manner
- Facilitate secure storage and transfer of guest skis and snowboards; storage of bikes
2
Experience For Bell / Valet Attendant Resume
- Maintain proper presence in the lobby and front drive as necessary
- Daily bell/valet oversight
- Valet guests car
List of Typical Skills For a Bell / Valet Resume
1
Skills For Overnight Bell / Valet Attendant Resume
- Highly responsible and reliable, demonstrating initiative as required
- Meet the physical requirements of the role, including
- Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs
- Attend department meeting once a month
- Function as a valet parking attendant and doorperson as needed
- Turn in keys and pager to Housekeeping Department when shift ends
- Get assignments, keys, radio, and special guest requests from your supervisor at the beginning of your shift
- Comfortable valeting guest cars - required
- Comfortable driving company shuttle - required
2
Skills For Bell / Valet Attendant Resume
- Offer professional, consistent, friendly and engaging service
- Act as a valet parking attendant and parks and retrieves guest vehicles
- Adhere to all departmental and hotel policies, procedures and standards - including safety and environmental initiatives
- Flexible schedule to include weekends, mornings, nights and holidays
- Work well under pressure in a fast-paced, team based environment
- United States driver’s license required
- Drive both automatic and manual transmissions
3
Skills For Bell / Valet Supervisor Resume
- Free Ski passes for employees and dependents
- Discount lift tickets for friends and family
- Discounted bike haul & golf
- This is a winter seasonal position that can start right away with work available through the months of September/October and the 2018/2019 season.
- Hail taxicabs and answer inquiries
- Inform incoming guests on the following while assisting them to their room: storage area; restaurant hours of operation; fitness center information; emergency procedures; equipment and exit paths
- Once in guest room, provide the guest with the following information: basic telephone instructions; television channels and pay movie instructions; honor bar refrigerator, snack basket and procedures for charging items to one's rooms; heating and air conditioning; laundry and dry cleaning procedures; door lock and key use; room directory, etc
- Assist guests by taking luggage to the curb to meet their transportation
4
Skills For Bell / Valet Runner Resume
- Sign for lost luggage from airlines and deliver to the guest's room
- Book tours when Concierge is not available
- Assist guest with general information when Concierge is not available
- Assist valet when they are busy, cover for lunch breaks, and cover in their absence
- Keep bell closet clean and neat
5
Skills For Overnight Bell / Valet Resume
- Polish and clean bell carts daily
- Assist guests into automobiles or taxicab. (Keep white zone clear)
- Deliver faxes, messages, packages, flowers, wine, and other items to guests in their guestrooms
- Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency
- Check and secure guests' luggage until departure
- Prevent entrance of unauthorized or undesirable persons
- Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors
6
Skills For Bell / Valet Person Resume
- Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks)
- Clean and maintain the back of the house area, including the employee break room, the changing rooms, the hotel laundry room, the compactor area, and the employee restroom
- Set up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events
- Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift
- Quickly respond to guest requests in a timely and friendly matter
- Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a "lost and found" item with the date, where it was found, description of the item, and finders name
- Inform incoming guests on the following while assisting them to their room: storage area; restaurant hours of operation (if available), location of vending/ice machines; the concierge event of the evening; health club information; emergency procedures; equipment and exit paths
- Function as a valet parking attendant and bellman as needed
- Completes Vehicle Damage Report for each car
7
Skills For Night Bell / Valet Resume
- Able to communicate verbally and written in English – required
- Able to drive a stick shift - required
- Greets and assists with owners and guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries. Monitor front entrance of property and guest's arrivals
- Carries out reasonable requests by management including assisting other departments
- Provides instructions and information regarding the amenities of the room and property services based on our brand standards
- Valet all owner's and guest’s ski equipment with applicable labels, put into inventory, and stored in an organized fashion
- Locates and delivers owners’ and guests’ ski equipment
- Work in a fast paced, multi-tasked environment with high profile members
- Ensure the timely and efficient delivery of luggage to and from the guest’s room
8
Skills For Overnight Bell & Valet Attendant Resume
- Receive and deliver items for guests
- Maintain knowledge of the hotel’s emergency procedures
- Show guestrooms and suites as needed and emphasize the hotel’s amenities. Maintain a warm and friendly demeanor at all times
- Valet park and retrieve vehicles as needed for all overnight & temporary guests, and Cityscape Residents. This includes issuing valet tickets to guests, filling out tickets with all necessary information, checking and noting vehicles for damage and notifying guests of damage prior to parking the vehicle
- Previous related guest service experience
- Provide rides for guests within the local area using hotel fleet vehicles
9
Skills For Japanese Speaking Bell / Valet Resume
- Assist guests into automobiles or taxicab
- Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a "lost and found" item with the date, where it was found, description of the item, and finder's name
- Turn in valet garage keys and radio when shift ends
- Be familiar with all arriving/departing groups for scheduling purposes. Establish good communication and teamwork with fellow team members and other departments within the hotel
- F/T Hours including Hours
10
Skills For Bell / Valet Resume
- Lift and carry up to 50lbs on a regular basis
- Communicate well in person, as well as over the phone and radio
- Provide a high level of guest service and to listen and empathize with guests and employees at all times. Welcome guests in a warm and friendly manner
- Park, relocate and retrieve guest vehicles in a safe and efficient manner
- Deliver and retrieve guest luggage in a safe, efficient and timely manner
- Respond to guest inquiries with accurate information in a timely manner
- Store guest luggage for arrival and departure in an efficient manner
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