Bilingual English / Spanish Resume Sample
Marquise Boyle
16585 Feest Ford,
San Francisco,
CA
+1 (555) 289 3806
Work Experience
Bilingual English & Spanish Associate Clinical Administrative Coordinator
07/2017
-
PRESENT
Philadelphia, PA
- Exceptional PC skills, particularly spreadsheets and presentation tools
- Intellectual agility/critical thinking
- Locate members who need guidance
- Triage individuals’ presenting symptoms as mild, moderate, severe and provide the appropriate level of care behavioral health referrals
- Experience in the creation of functional and automation testing strategy/test plan
- Experience in Software testing for established methodologies
- Experience in hands-on scripting automation experience including creation of test automation framework, design and test scripts
Office Clerk, Bilingual English / Spanish
10/2011
-
04/2017
Philadelphia, PA
- Informs manager of all activities, needs, and problems
- Assists with data collection and performs charge entry as needed
- Deals with physicians, nurses and other customers
- Responds to customers via inbound/outbound calls or written correspondence to the day-to-day activities generated by claimant, shareholders, or other participants with relation to our client; and provides customers with exceptional customer service and a positive impression of self and organization through courteous, prompt, and responsive resolution of customer inquiries
- Telephonic and in person outreach
- If assigned health plan members to assist in completion of recommended screenings and tests
- Assists physician with examination as required and assists other staff members in providing patient care
- Valid driver’s license, car insurance, and access to an automobile
Medical Assistant Bilingual English / Spanish
11/2006
-
07/2011
Dallas, TX
- Communicating in Spanish with members
- Ensure high quality of service by understanding and clarifying the customer’s need
- Responsible for inbound calls from consumers to provide resource education
- Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, re-billing insurance companies and general customer concerns
- Handle other projects as assigned
- Contacts insurance carrier(s) to obtain all information necessary for the successful billing of 3rd party payers (coordination of benefits, benefit coverage / limits, co-pay / deductible amounts, authorization, pre-certification and referral requirements, etc
- Advises patient of all financial obligations
- Communicates balance amounts, deposits and point of service payments
- Prepares charts, registration, and forms
Education
Indiana Wesleyan University - Kokomo Campus
2000 - 2005
Bachelor's Degree in Computer
Professional Skills
- Strong organization and time management skills and able to prioritize and multi-task
- Strong writing skills in English and Spanish – update account record
- Experience performing customer service in a medical setting
- Experience in scripting language
- Organize and plan time effectively
- Experience with Microsoft Word (create correspondence and work within templates) and Microsoft Outlook (generate emails and calendar management)
- Experience with ICD-10 codes
How to write Bilingual English / Spanish Resume
Bilingual English / Spanish role is responsible for finance, credit, training, recruiting, wireless, design, insurance, travel, events, translation.
To write great resume for bilingual english / spanish job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Bilingual English / Spanish Resume
The section contact information is important in your bilingual english / spanish resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Bilingual English / Spanish Resume
The section work experience is an essential part of your bilingual english / spanish resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual english / spanish responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual english / spanish position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Bilingual English / Spanish resume experience can include:
- Ensuring the suitability of client recommendations, and that they are in line with the clients’ financial goals, objectives and risk levels
- Composing correspondence for senior management officer’s signature
- Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, long periods of time working at a computer
- Master multi-tasking – typical tasks involve account research, functions on screen, remaining engaged with shareholder/caller
- Assist in maintaining the SVP’s / department’s expense and other budgets by
- Display empathy – some callers are transferring shares due to a loss in the family
Education on a Bilingual English / Spanish Resume
Make sure to make education a priority on your bilingual english / spanish resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual english / spanish experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Bilingual English / Spanish Resume
When listing skills on your bilingual english / spanish resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical bilingual english / spanish skills:
- Maintaining a good understanding of client profiles and that the Advisor’s investment strategy being used to implement client objectives
- Experience using a computer and Microsoft Office (Word-create documents, Excel-update spreadsheets and Outlook-send emails)
- Outbound patient/member outreach experience, both telephonic and field-based/in-person
- Monitoring / ordering / storing stationery supplies, including arranging for
- Providing receptionist support by receiving / screening / referring incoming
- Composing correspondence for senior management officer's signature
List of Typical Skills For a Bilingual English / Spanish Resume
1
Skills For Office Clerk, Bilingual English / Spanish Resume
- Related professional related training is an asset
- Knowledge of billing / finance and eligibility processes, practices, and concepts
- Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries
- Resolve patient issues through independent problem solving and with a goal of first call
- Meets established expectations, takes initiative, and is accountable for results
- Attends all required meetings, in-services and other events
2
Skills For Bilingual English & Spanish Behavioral Intake Counselor Resume
- Have an ability to multi-task and work well as part of a team
- (#, value of shares)
- Present information in a logical/common sense manner
- Open to receive and apply constructive criticism
- Translation to and from Spanish
- Reports to Administrative Coordinator
- College diploma in Administration Assistant program or a related field is highly desired
3
Skills For Bilingual English Spanish Healthcare Services Coordinator Resume
- Travel locally only within the New York, NY area
- Travel locally only within the Cook County area
- Sales background in television, wireless or other telecommunication products
- Familiarity with a computer and Windows PC applications (this includes the ability to learn new and complex computer system applications)
- Basic knowledge of the Managed Care Industry
4
Skills For Bilingual English & Spanish Associate Clinical Administrative Coordinator Resume
- Trouble - shoot problems
- Professional experience as a Medical Assistant in 'back-office' direct patient care with the ability to complete a Humana approved certification within one year from hire date
- Experience using a computer and Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort, filter, and work within tables), and Microsoft Outlook (email and calendar management)
- Answer phone calls utilizing a multi‐line telephone system
- Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff
- Escalate customer complaints and/or calls to management as necessary
- Make outbound calls per assignment, special project or as needed
5
Skills For Bilingual English / Spanish QA Tester Resume
- Active Louisiana Health & Life Insurance Licenses
- Establish relationships with community partners
- High level of self-motivation; ability to accomplish goals independently
- This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits
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