Bilingual English Resume Sample
Alanis Wilderman
246 Gulgowski Springs,
New York,
NY
+1 (555) 354 0407
Work Experience
Assistant Medical Center Administrator Bilingual English
08/2016
-
PRESENT
Detroit, MI
- Remind patients of scheduled appointments via mail or phone
- Assist patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance). Identify and utilize cultural and community resources
- Contact review organizations and insurance companies to ensure prior approval requirements are met
- Demonstrate respect for the privacy and confidentiality of patient’s protected health information
- The review of reports from the automated call-in system and the maintenance of attendance records
- Counseling of field personnel and preparation of counseling memos and notations in the agency computer system
- Assisting in the preparation of the office operational plan and participation in the plan's implementation
Bilingual English
03/2012
-
06/2016
San Francisco, CA
- Contacts Transport Dispatch office of patients ready for pick up at medical center and outside provider offices
- Represent Bright House Networks in a highly professional and ethical manner, and foster our Company’s reputation and image
- Assists Center Administrator in the development of the Center’s yearly budget
- Works with the Center Administrator to ensure Center’s compliance to company and regulatory agencies’ established guidelines
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Ensure high quality of service by understanding and clarifying the customer’s need
- Shift: 3:30pm – Midnight – 5 days a week including one weekend day
- Responsible for inbound calls from consumers to provide resource education
Medical Assistant Bilingual English
04/2009
-
10/2011
San Francisco, CA
- Satisfactory verbal and written communication skills
- Intellectual agility/critical thinking
- Promptly and effectively resolve moderately complex product or service issues by clarifying the customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem
- Distributes coffee, tea, and prepares pastries for patients
- Escorts patients from PCP area to Specialty, X-ray, Lab, and HIM
- Verifies that Outside Provider Appointments scheduled with transport have proper documentation ready
- Educates patients about the NPS Call
Education
Strayer University - Columbia
2004 - 2008
Bachelor's Degree in Nursing
Professional Skills
- Excellent analytical, decision-making and organizational skills
- Demonstrable conflict resolution, negotiating, and de-escalation skills
- Solid computer navigation and typing skills
- Solid writing skills – update account record
- Prior Cardiology practice experience
- Demonstrable interpersonal skills with a diverse customer base
- Prior experience designing curriculums
How to write Bilingual English Resume
Bilingual English role is responsible for customer, events, travel, insurance, digital, research, design, payroll, security, training.
To write great resume for bilingual english job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Bilingual English Resume
The section contact information is important in your bilingual english resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Bilingual English Resume
The section work experience is an essential part of your bilingual english resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous bilingual english responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular bilingual english position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Bilingual English resume experience can include:
- Administrative support experience; experience in a corporate/national sales environment is an asset
- Experience working in Web content and design/navigability required
- Strong typing capabilities and PC proficiency
- Prioritize work to ensure accurate phone coverage and shifts
- Possession of valid state driver’s license and access to an automobile
- Previous CKD (Chronic Kidney Disease), cardiac or diabetic knowledge or experience
Education on a Bilingual English Resume
Make sure to make education a priority on your bilingual english resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your bilingual english experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Bilingual English Resume
When listing skills on your bilingual english resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical bilingual english skills:
- Prior experience training in a corporate environment
- Previous work experience with various scripting languages., along with HTML5 experience is required
- Think clearly and can explain difficult issues effectively, both above average written and verbally
- Basic computer navigation skills and computer knowledge
- Apply knowledge / skills to activities that often vary from day to day
- Prior experience in the Medical field, Doctors office, or Healthcare Industry
List of Typical Experience For a Bilingual English Resume
1
Experience For Assistant Medical Center Administrator Bilingual English Resume
- Web content management coordination
- Coordination & creation of project plans (Creation, development, monitor timelines)
- Work with a cross-functional team with LAG, CINC, CCD and IT personnel to address any issues and complete content entry tasks in a timely manner
- Perform regular reviews of the LAG website to ensure content accuracy, timeliness and relevance
- Archive and backup content as needed
- Work on Misc. graphic designs projects to asssit the BU's and our business partners (collateral materials, microsites, videos,etc.)
- Edit and translate videos (from raw files to MP4)
2
Experience For Customer Service Manager Bilingual English Resume
- Coordinate language translations (English – Spanish )
- Accurately manages multiple technology systems simultaneously
- Accurately documents interaction and appropriately follow all processes and procedures related to engagement
- High telephonic proficiency, with a focus to meet daily assigned contact metrics and ability to multi-task
- Builds rapport and establishes trusted relationships with members via daily outbound and inbound calls
- Provide general administrative support to the Corporate Accounts Managers including internal and external correspondence, such as sales presentations, letters, reports and memos. Work involves drafting correspondence, as well as, creating complex spreadsheets with sales formulas and customer focused PowerPoint presentations
- Proficiency in both English and French required (verbal and written)
- Bilingual – Creole, English
List of Typical Skills For a Bilingual English Resume
1
Skills For Assistant Medical Center Administrator Bilingual English Resume
- Experience creating e-learning using Adobe Captivate 7.0 (and above)
- Experience working in User Research, UX Design, Market research, Editorial, Translation, Teaching or Product Management
- Experience using or training on EMR systems
- Photoshop, Illustrator, Fireworks and Articulate Storyline experience
- Three - Five years’ experience as a proposal writer
- Healthcare or insurance benefits knowledge and / or experience
- Experience in sales and customer service
- Answering a large amount of inbound calls
- An engaging, outgoing personality and passion for helping customers
2
Skills For Customer Service Manager Bilingual English Resume
- Flexible, willing pair of hands for our growing office
- Constant interaction with web developers/designers to assess any technical challenges in providing or displaying content
- Enjoy meeting and interacting with strangers
- Show proficiency using a tablet and smartphone including the use of e-mail, spreadsheets, and other applications
- Able to cope with a fast paced, ever changing environment
- KLINK training and education
- IPAD setup, maintenance and troubleshooting
- Respond to telephone inquiries, emails and issues using standard policies and procedures
- Makes telephone inquiries, emails and issues using standard policies and procedures
3
Skills For Patient Care Represenative Bilingual English Resume
- Content design (the actual writing on the pages, as well as the design of any other media types used to communicate content as opposed to site interaction)
- Collaborate with IT in implementing new tools and technologies to better deliver content
- Have a passion and interest for fashion and our fabulous product
- Excited to be part of a start up and be all hands on deck
- Be an ambassador for our brand
- Prepare and coordinates all Hospice QAPI Presentations
4
Skills For Fraud Detection Specialist Bilingual English Resume
- Prepare and coordinates all Physician Education Presentations
- Facilitate Orientation of all new team members
- Organize, initiate and follow-up on all Relias University Coursework requirements
- Coordinates timeframes, production and administration projects within specified departments
- Answers telephone calls for department staff. Responds to inquiries and provides information according to department procedure and directs the caller to another party as appropriate
- Reviews/prepares/composes correspondence/memorandums for the department management and staff
5
Skills For Delight Services Associate Bilingual English & German Resume
- Schedules appointments and meetings with department/company management/staff and customers as directed
- Maintains/updates project records and department files
- Bilingual proficiency in English/Spanish, both written and verbal
- Consults with customers to obtain information and explains available services
- Investigates and corrects errors in customer and company records
6
Skills For RN Clinical Advisor Bilingual English Resume
- Knowledge of Excel, LMS
- Serve as a primary point of contact for Paychex Spanish speaking customers by phone, e-mail and/or live chat to support their company sponsored benefit plans. Service Partners apply critical thinking and problem solving skills to take ownership and solve customer inquiries
- Learn a high level of product and system knowledge needed to service and direct customers. We provide extensive training and work in a continuous learning environment with ongoing education on-the-job
- Expand your knowledge and earn more pay through our levels program, with up to four levels of advancement available within this service center role
- Need to be available to work a shift between the hours of 8am ? 9pm EST
- Facilitates learning programs to support development needs of the department. Examples of such programs include: New Associate Orientation Programs, Corporate Culture, Leadership Development, Performance Management initiatives and various soft skills to meet Quality Assurance standards
7
Skills For Delight Services Associate Bilingual English & French Resume
- Willing/able to travel to sites in Miami
- Carry-out special projects as assigned by CDO Contact Center Leadership Team
- Comfort level and ability to perform in high volume environment ‘lab’ environment
- Intermediate knowledge of MS Word and PowerPoint
- Possible travel up to 15% within the state of Florida
- Successful completion of an Medical Assistant program or EMT program
8
Skills For Service Center Team Lead-bilingual English Resume
- Prior medical / healthcare experience from one or more of the following: nursing, hospital, clinic, healthcare insurance, ER, EMT, long-term care or telephonic healthcare consulting
- Travel up to approximately 5%, if needed, to local office for training or other meeting
- Create, edit, copy, save, and send data utilizing Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Flourish in an environment where there is constant change
- Communicate well to both prospects and customers
- We value your well-being: From health care plans to retirement planning and wellness programs, we provide our employees with resources to help manage life?s twists and turns at any given time
- We value your time: From paid time off, to company holidays as well as comprehensive work-life balance programs ? we know there?s more to your life than just work
9
Skills For Fair-customer Service Reps-bilingual & English Resume
- Operates office equipment, e.g., computer, printer, copier, fax machine, and reports any malfunctioning office equipment to Supervisor
- Previous Senior Associate/ Senior Representative or supervisory experience an asset
- Provide information about enrollment processes
- Provide information about Medicaid, Medicare, and the Affordable Care Act
- Knowledge of SAP and/or USA/CANADA payroll an asset
- Use computerized system(s) & monitors to respond to customer inquiries in a call center environment
10
Skills For Contact Center Quality Assurance Analyst Bilingual English Resume
- Gather information, research/resolve inquiries and log customer calls - follow up to ensure complete resolution
- Communicate appropriate options for resolution in a timely manner (both verbal & written)
- Inform customers about services available and assess customer needs
- Knowledge of Microsoft Office/Excel/Access/Outlook
- Type 30/WPM along with 10 key by touch
- Learn quickly and navigate multiple systems efficiently
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