Billing Resume Sample
Calista Weissnat
705 Bartell Landing,
Los Angeles,
CA
+1 (555) 762 1501
Work Experience
Billing Executive
10/2016
-
PRESENT
Philadelphia, PA
- Completion of various ad hoc fee analyses as requested
- Manage the daily operations of the billing systems, billing process, & timeliness and efficiency for approximately 200,000 customers
- Develop internal policies and procedures for the effective running of the operation
- Collaborate with the Quality Control section of Billing to assure efficiency and generate monthly reports on revenue billed
- Responsible for directing the operation staff in billing approximately 20 services and taxes
- Build Humana’s brand image with employers, members, brokers, consultants, physicians, hospitals, regulators and legislators by providing effective and efficient service
- Collaborate with all TWC departments and vendors to ensure smooth and reliable operation of billing system interfaces and systems for fulfilling business objectives and processes
- Engage and work to resolve interface and PPV/VOD issues reported
- Ensure all audit policies are met for connectivity, global refresh and reconciliation
Billing
12/2010
-
04/2016
Boston, MA
- Call Center (CRT) -Respond to customer inquiries though online access, email, telephone, fax, written requests and document such activities in each customer’s A/R correspondence record as needed for future reference
- Works with advisory billing management and the internal development group to integrate new processes into the existing workflow
- Serves as a consultant to advisory billing management regarding work volumes, processes, and how personnel are progressing within the department
- Responsible for cross-training associates within the department
- Is able to perform all department functions and is able to fill in where necessary
- Assists with SOX and other internal audit reviews of the billing area
- Provides input to management for interim and annual reviews of department associates
- Is fully conversant on the WRAP function and its various parameter settings on BETA
- Reviews team members work to ensure problems and questions are handled quickly and efficiently
Billing Asst
05/2007
-
06/2010
Dallas, TX
- Manage and develop employees on the applications team for the East Region and Midwest ICOMS area, including assigning work, recruiting of staff, providing feedback on performance and attending to all tasks related to department management
- Accountable for problem management and service assurance, including the proper management of all escalation processes and solutions
- Maintain established SLA’s for both residential and commercial requests
- Knowledge of Premise related code tables and house values
- Address creation process in each billing system by market
- Interpret engineering design maps
- Knowledge of serviceability applications
Education
Western International University
2003 - 2007
Bachelor's Degree in Accounting
Professional Skills
- Wiley provides Incentive Plans to reinforce and sustain a culture devoted to excellent performance; to emphasize performance against specific objectives at the corporate, business, product line and individual levels; and to reward significant contributions that further the success of our business objectives
- Excellent computer skills, problem- solving and communication skills
- Organized, detail oriented, able to multi-task, strong computer skills (excel and keying skills)
- Strong Interpersonal skills - experience dealing effectively with people in various roles
- Demonstrate excellent problem solving skills and multi-tasking ability
- Development of team managers’ skills and to increase their management skills and styles through coaching and mentoring
- Possess strong organizational, analytical and communication skills, and an ability to work under pressure handling multiple and shifting priorities
How to write Billing Resume
Billing role is responsible for analytical, customer, excel, advanced, computer, microsoft, organizational, interpersonal, business, technical.
To write great resume for billing job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Billing Resume
The section contact information is important in your billing resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Billing Resume
The section work experience is an essential part of your billing resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous billing responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular billing position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Billing resume experience can include:
- Proven results oriented and effective time management skills
- Advanced technical skills including systems analysis, design and testing required, proven through at least one system conversion
- Strong analytical skills in dealing with JIB variances and ability to provide reasonable explanations with supporting documentation for related variances
- Effective communication and telephone handling skills
- Excellent analytical, organizational, communication, problem solving and interpersonal skills
- Excellent organizational skills and attention to detail concentrating on accuracy and efficiency
Education on a Billing Resume
Make sure to make education a priority on your billing resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your billing experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Billing Resume
When listing skills on your billing resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical billing skills:
- Excellent interpersonal, Strong oral and written communication, skills to work effectively with teams throughout organization
- Strong interpersonal skills and an ability to interact effectively with all personnel and customers
- Previously demonstrated skills in planning, analyzing, documenting, troubleshooting, consensus building, and effective communication
- Works effectively with Medical Staff and utilizes clinical knowledge and sound critical thinking skills to coordinate medical and nursing patient care
- Problem solving skills and negotiation skills
- Demonstrated use of effective problem-solving skills
List of Typical Experience For a Billing Resume
1
Experience For Billing Accountant Resume
- Demonstrate strong project management skills including the ability to multi-task and prioritize tasks and responsibilities
- Strong communication skills, organizational and analytical skills
- Demonstrates strong stakeholder management skills
- Experience with pivot tables, v lookups and strong excel skills
- Microsoft Excel skills (pivot tables, V lookups) and phone skills
2
Experience For Billing Operations Analyst Resume
- Demonstrable strong leadership skills, motivating highly talented teams across geographically disparate regions, passion to deliver, win and execute
- Excellent customer service, project leadership, management, organizational, analytical, and problem solving skills with attention to detail
- Reporting/automation experience. Oracle, SQL server, query experience. .NET, SSIS/SSRS and macro experience
- Proven ability to deal effectively with all employees and external business contacts while conveying a positive, service-oriented attitude
- Proven ability to communicate effectively, both verbally and in writing
- Strong analytical, organizational and problem solving skills with the desire to grow in role and learn new tasks
- Strong Communication – written and verbal - and customer service skills with the ability to see issues through to resolution
- Strong computer skills/competencies in Microsoft Office Suite (Outlook, MS word, MS Excel)
3
Experience For Billing Executive Resume
- Proven ability to effectively manage time in accordance with department and client deadlines
- Process multiple simultaneous requests requiring strong coordination and follow up skills
- Able to operate effectively in a collaborative, shared leadership environment
- Able to set priorities and work effectively in a fast-paced, deadline oriented environment
- Demonstrated follow up and organizational skills
- Have initiative, good interpersonal, communication skills
4
Experience For Billing Team Leader Resume
- Strong analytical skills and proficiency in Microsoft Office Tools
- Strong communicative skills (i.e Written and Verbal)
- Good IT skills (MS Office), in particular Excel
- Strong PC skills with proficiency in Microsoft Office (Excel, Word, Access)
- At least two years of prior experience in a healthcare setting or experience with Health Information Services is desirable
- Strong communication skills and personal initiative are highly valued
- Has time management skills; can meet deadlines and has the ability to prioritize important tasks
5
Experience For Billing Technician Resume
- Effective organization, communication and data entry skills also required
- Positive attitude, excellent organizational, communication and interpersonal skills
- Excellent computer skills, especially in MS Word, Excel, Access and Outlook, FedEx and mail merge
- Detail-oriented and good communication Skills
- Working knowledge of electronic record keeping. roficient keyboarding skills- typing at least 30 wpm
6
Experience For Billing Data Analyst Resume
- Reporting and Solving Problems: To ensure all reports and challenging issues are effectively managed
- Communicating effectively with customers as needed, as well as senior management
- Prior work experience in a billing or accounting department working with an automated accounting or billing system
- Proven track record of building high-performing teams and achieving solid operational success as the leader of a multi-site billing/enrollment operation
- Experience tracking and reporting KPIs related to operations, including customer support. Demonstrable experience driving improvement plans in these areas
7
Experience For Billing Processor Resume
- Insurance Billing Experience in a healthcare setting, preferrably experience with Medicare billing
- Proven experience in dealing with and understanding the invoicing process and how VAT applies within the UK as well as outside the UK
- Experience working with Microsoft Access – experience pulling and reviewing client data
- Advisory billing experience or other significant accounting/invoicing experience
- Daily technical review of outstanding chargeable out of scope works and task orders, to ensure the team are chasing payments due effectively and efficiently
- Intermediate to Advanced Microsoft Excel skills including the ability to use formulas, formatting, pivot tables and sort/filter
- Two (2) years’ relevant accounting experience or experience preparing invoices
- Two or more years of relevant experience with demonstrated technical expertise with wireless billing and rating
8
Experience For Medicare Billing Specialist Resume
- Extensive knowledge and experience of data analysis, manipulating and processing experience in data management environment
- Prior experience leading an accounts receivables, accounts payables or billing team
- Prior experience preparing project billing
- Two years billing experience or relevant accounting experience, with preparation of invoices
- +7 years of relevant experience in billing (including management experience)
- Prior mentoring or training experience (Supervisor, Subject Matter Expert or Team Lead)
- Demonstrated ability to interact with different experience levels of accounting staff and Operations Managers within the company
9
Experience For Billing Account Representative Resume
- Substantial proven billing experience within a legal finance team
- Expert at being able to prioritize and organize workflow to ensure effectiveness and efficiency throughout our processes
- Solid work experience with any Billing system
- Experience in a similar role, preferably in a large hotel with experience of group invoicing
- Proficient data entry skills and accounting knowledge
- Ten years insurance industry experience with billing and/or customer service operations experience
- Prior experience using a Windows based system, Microsoft Office, Copy Machine and Fax Machine
10
Experience For Billing / Collection Specialist Resume
- Prior medical billing experience is required
- Three years of fiscal record keeping experience, or equivalent education/experience
- Proven experience of standardization, implementing best practices, and process improvements
- Good experience of multiple testing frameworks development in multiple environments
- Advanced communication skills both in writing and verbally across all levels of the organization
- Related billing experience experience
- Interact and communicate effectively with IT and other TWC departments in the company
- Effectively interact and communicate with attorneys, secretaries, and clients
List of Typical Skills For a Billing Resume
1
Skills For Billing Accountant Resume
- Good verbal and written communication skills/effective listening skills
- Good organizational skills, excellent communication and people skills are required
- Excellent communication skills (oral and written) and organization skills
- Excellent communication skills – written and verbal; excellent presentation and client advisory skill
- Good skills and knowledge in system integration / experience with deployments
- Independent and ability to work under pressure and in a team, negotiation skills, time management skills
2
Skills For Billing Operations Analyst Resume
- Excellent communication and organizational skills and demonstrated ability to work independently, are required
- Communication skills to effectively interact internally with a team of associates
- Stakeholder and supplier management experience with strong written and verbal communication skills
- Demonstrated accuracy and attention to detail. Excellent organizational skills
- Strong Excel knowledge and good Powerpoint skills to support analysis
- Skill in driving results, thinking strategically and executing strategy effectively; thinking at an enterprise level; High energy, data driven and focused
- Solid math problem solving skills, including attention to detail, analytical thinking and decisiveness. Advanced knowledge of Excel and ability to multi-task
3
Skills For Billing Executive Resume
- Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness
- Experience effectively delegating work and training associates
- Strong communication, critical thinking and problem solving skills required
- Experience in accounting related area. Prior experience in invoicing area preferable
- Good communication, telephone handling, and problem solving skills
4
Skills For Billing Team Leader Resume
- Team skills, including the ability to establish and maintain effective working relationships with employees and clients
- Able to manage one’s own time and effectively handle multiple demands and competing priorities to meet deadlines
- Good problem solving skills – analytical/numerical with tenacity to see the task through
- Good customer facing skills / DESIRABLE /
- Strong scripting (e.g Sed/Awk/Bash/Perl/Python) skills required for automation
- Excellent communication and organizing skills and analytical attitude
5
Skills For Billing Technician Resume
- Excellent decision making, communication, motivational and presentation skills, ability to collaborate with leadership team
- Proven ability to deal effectively with internal and external employee business contacts while conveying a positive, service-oriented attitude
- Demonstrated superior problem-solving skills with minimal supervision
- Strong analytical, math and problem-solving skills
- Solid interpersonal skills, being able to interact with various groups of people and all levels of management and the department
- Strong analytical / problem-solving skills – ability to analyze complex problems/scenarios, identify root cause and determine remediation steps
- Experience in credit analisis, utilizing Microsoft Office, Internet, and related computer skills
- Solid problem solving, interpersonal and communication skills
6
Skills For Billing Data Analyst Resume
- Have good keyboard skills and be confident using Microsoft Office applications
- Demonstrated customer service skills with the ability to communicate both verbally and in writing
- Excellent computer skills including email, Internet, Microsoft Office (Excel, Word, PowerPoint)
- Excellent communication skills and someone that has a sound commercial understanding to help build relations with internal teams
- Demonstrate highly developed critical thinking skills
7
Skills For Billing Processor Resume
- Your excellent communications skills and the ability to summarize and present findings in an organized and professional manner
- Strong math skills with the ability to choose right methods or formulas to solve a problem, perform calculations and reconciliations
- Effective oral and written communication skills with the ability to discuss findings and recommendations
- Very strong verbal and written communication skills; fosters open lines of communication
- Strong computer skills: comfortable with databases, queries, and spreadsheets—Intermediate Microsoft Excel user
- Possess good analytical, interpersonal and communication skills
- Excellent communication skills (verbal / written / presentation) in a concise and persuasive manner
8
Skills For Medicare Billing Specialist Resume
- Strong analytical, mathematical and organizational skills required
- Strong Customer services skills, both verbal and written
- Microsoft Office skills are required with particular emphasis on demonstrated proficiency in Excel
- Solid PC and application skills required, particularly with Excel
- Excellent organization skills with attention to detail and completeness
9
Skills For Billing Account Representative Resume
- Strong communication skills and ability to communicate key information and status to stakeholders
- Proven billing skills required
- Strong interpersonal, communication, and team-player skills required
- Document Presentment Financial ManagementIntegration technical knowledge (not development level).Excellent verbal and written communications skills
- Good PC skills—especially Excel, Word, Access, Powerpoint
- Excellent opportunity to develop transferrable skills and technical knowledge
- Strong technical skills with the ability to analyze problems, design and implement solutions independently
- Strong interpersonal skills - can work alongside and gain the trust and respect of stakeholders at all levels of seniority
- Good written and verbal communication skills, with the ability to communicate at all levels in a confident and professional manner
10
Skills For Billing / Collection Specialist Resume
- Good communication skills coupled with the ability to liaise with people internally, through spoken and written channels and at all levels
- Have initiative, good interpersonal, communication and supervisory skills
- Strong interpersonal, analytical, computer, problem solving and writing skills, with a “take charge”
- Excellent organisational, time management and communication skills
- Excellent communications skills bilingual (French & English oral and written)
- Demonstrated analytical skills; ability to investigate and determine root cause of issues
- Strong presentation skills both in person and over phone/web
- With excellent customer service skills
List of Typical Responsibilities For a Billing Resume
1
Responsibilities For Billing Accountant Resume
- Good influencing skills, using culturally sensitive communications
- Strong data systems management skills
- Excellent communication and presentations skills required for trade shows, speaker events and industry gatherings
- Demonstrates positive customer service and communication skills with residents, staff, and all other company contacts
- People management skills with an ability to motivate a team, setting and executing against challenging goals in order to drive continual improvement
- Coach and develop resources, building skills over time through training and development programs, as well as project assignments
2
Responsibilities For Billing Operations Analyst Resume
- Proven experience of working with 3rd parties, showing the ability to support resolution of issues and deliver SLA’s, and process improvement
- Demonstrates ability to handle incoming calls and paperwork; prioritizing as deemed necessary by area Supervisor or Director
- Efficiently and effectively perform billing activities
- Well-developed problem-solving, mathematical, and analytical skills
- Strong knowledge of and experience (3+ years) in commercial subscription billing products (e.g., Zuora, Aria) and industry trends
- Self-starter who can independently handle a complex and high volume workload while functioning effectively within a team environment
- Effectively discusses account with inquiring parties in regards to balance, payments, patients or ordered tests
3
Responsibilities For Billing Executive Resume
- Analytical skills; quantitative and keen approach to problem-solving
- Prior Billing and Collection experience
- Computer skills: PC proficiency
- Demonstrated strong business acumen in a services business environment
- Advanced skills in MS Excel, Word, PowerPoint and related business applications
- Manage effectively designated team work-flow to achieve targets & SLA’s set
- Strong business systems experience
4
Responsibilities For Billing Team Leader Resume
- Communicate and collaborate effectively with internal stakeholders (account teams, business operations, other finance personnel)
- Analyzing complex payment or billing issues and effectively solving problems, identifying risks and mitigating issues
- MySQL experience to perform queries to test, validate and support financial data
- Apply advanced skills to resolve complex problems independently. Determine & develop solutions approach
- Effectively communicate with customers as well as senior management
- Ensure staff is effectively trained
- Effectively interact and communicate with attorneys, paralegals, secretaries and clients regarding billing matters
- Strong ability to prioritize, multi-task and meet deadlines in a fast paced environment
5
Responsibilities For Billing Technician Resume
- Coach, develop, and counsel employees to effectively reach department goals
- MySQL experience to perform queries to test, validate and support financial data
- Superior communication skills, both verbal and written to all customers
- Excellent organisation, communication and the ability to prioritise workloads
- Proficient PC skills, especially in MS Office, preferably with knowledge in MS Access
- 2) Communicates effectively with patients, and other payers to facilitate payment in a timely fashion
- Effectively communicate verbally and written
- Great professional customer service skills
- Intermediate to advanced skills in MS Office including Word, Excel, and PowerPoint required
6
Responsibilities For Billing Data Analyst Resume
- Able to effectively establish and maintain working relationships with peers and constituents at all levels of the organization
- Work in a multinational environment and to effectively create partnerships with senior staff and other stakeholders
- Strong Oracle (9i/10g) database development (PL/SQL) experience
- Strong application development experience in enterprise, web-based, N-tier architectures
- Superior software design skills
- Architectural review, design and critical data analysis skills
- Communicate complex technical information to business users effectively
7
Responsibilities For Billing Processor Resume
- Strong order entry experience
- Previous computer application experience in Windows environment with basic Word or Excel experience
- Leadership skills to coach, train, and mentor work group employees
- To work effectively with a Team within the Vodafone Shared Services Organisation
- Effectively communicates account errors and works to resolve them
- Appropriate supplies are on hand and used effectively
- Work effectively with other groups
8
Responsibilities For Medicare Billing Specialist Resume
- Alpha-Numeric Data Entry and Basic Computer skills
- Charging and billing system, OCS, BOSS system knowledge and working experience
- Programming language experience (Perl, Shell scripting, awk)
- Setting up bills in Peoplesoft prior to group arrival to ensure bill can be reviewed daily
- Providing data-valid reports to senior leadership as requested and for quarterly fiscal and operations overview
- Maintaining a strong customer focus and serve as a positive role model for staff
- Looking for opportunities to streamline processes and to improve the customer experience
- Billing software for attorneys experience
9
Responsibilities For Billing Account Representative Resume
- Billing experience in Medicare and Medicare Advantage as well as all other payer categories
- Accounting experience 1-3 years required
- Possessing excellent analytical, organizational, and multi-tasked abilities
- Hands-on quality assurance experience including functional, regression testing, developing, implementing & maintaining automated test scripts
- Experience working in a billing and/or invoicing position required
- Validate billing inputs from Fiserv business partners and third party vendors for billing on the core processing invoice
- Provide daily guidance to Project Billing Specialists through work prioritization, assistance with technical issues, and ongoing training
- Diploma holder with 4 years' relevant working experience in billing or accounting field with customer interface exposure
10
Responsibilities For Billing / Collection Specialist Resume
- Billing System platform experience including but not limited to: parameter entry, security, and product and pricing structure
- Represents Assurant to create a positive, memorable call experience while helping customers protect everything that matters most through fielding inbound calls
- Work experience in root cause analysis - identifying an issue, researching cause and providing resolution
- Excel experience - sorting, creating and editing spreadsheets
- Microsoft Excel experience (sorting data, creating, and editing spreadsheets)
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