Business Analysis Senior Resume Sample
Addison Pouros
58416 Dibbert Courts,
New York,
NY
+1 (555) 960 6042
Work Experience
Business Analysis Senior
04/2018
-
PRESENT
Phoenix, AZ
- Strong analytical skills, ability to understand and make business decisions, problem solving skills
- Highly skilled. Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment
- Key deliverable is business analysis in support of key strategic project along with management of user acceptance testing for the same strategic project
- Comparisons of existing documentation to detail out variances and business rules; expansion into additional requirements for users. User acceptance planning and management
- Background in testing
- Managing testing cycles
- Manage testing resources and enterprise release cycles
- Experience with business reporting tools, data mining, handling large sets of data
- Lead or understand data models, database structure
Business Analysis Senior Specialist
01/2015
-
02/2018
Los Angeles, CA
- Strong knowledge of key modules within SAP or SAP HANA and related processes including best practices
- Expertise in the integration of SAP modules and sub-modules
- Experience in creading Test Scripts, developed SAP User Procedures, Training Curriculum and conducted Training Sessions for all levels of end users
- Experience with coordinating and tracking SAP training records for all employees
- Experience maintaining SAP internal website as well as other integrated user interface sites
- Experience in resolving production support issues
- Experience with ServiceNow ( or similar tool) and S-man
- Strategic Leadership in technical functions and in the productive changes that back-up Citi’s Global Strategy and vision; demonstrating agility to adjust to new opportunities and challenges
- Serve as subject matter expert, in a leadership role, on projects of all sizes addressing a wide range of technical matters involving complex reporting and data visualization initiatives, preparation of periodic reporting packages, application enhancements and/or ad-hoc or permanent production reporting needs
Business Analysis Senior Spec
10/2011
-
08/2014
New York, NY
- Train/mentor less experienced staff members
- Identify, escalate, communicate and assist is the resolution of reporting issues with ITG and business areas
- Monitor / manage end-of-month report processing on whatever calendar day EOM falls
- Conduct research and analysis around reporting and application defects
- Participate and lead change management QC/Peer review sessions
- Manage report releases and retirements
- Perform reporting environment password maintenance and security management
- Perform policy and procedures review and updates
- Contribute to the enhancement of development / delivery standards, tools, processes and practices
Education
Utah State University - Orem Education Center
2006 - 2010
Bachelor's Degree in Computer Science
Professional Skills
- Strong quantitative, analytical, and project management skills; attention to details with proven analytical and problem solving skills
- Successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
- Strong verbal and written skills, including the ability to capture meeting minutes effectively, and assist in developing presentations/materials
- Strong attention to detail with proven analytical and problem-solving skills
- Strong analytical skills, provide data backed analyses; hands on experience with tools (Advanced Excel, SQL and/ or
- Strong attention to detail with proven analytical and problem solving skills
- Superb communications skills and proven success leading and influencing cross-functionally in different strategic initiatives and programs
How to write Business Analysis Senior Resume
Business Analysis Senior role is responsible for analytical, business, analysis, excel, research, reporting, messaging, drive, organization, communications.
To write great resume for business analysis senior job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Analysis Senior Resume
The section contact information is important in your business analysis senior resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Analysis Senior Resume
The section work experience is an essential part of your business analysis senior resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business analysis senior responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business analysis senior position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Analysis Senior resume experience can include:
- Strong SQL querying skills and a strong understanding of data workflows
- Superb attention to detail and excellent problem-solving skills
- Broad skills and 5-7 years’ experience in all facets of business and data analysis
- Excellent verbal and written communication skills and ability to adapt your communication style for the audience
- Strong analytical skills and use of data to drive decisions
- Diplomacy and strong interpersonal skills and a commitment to work in a team-oriented environment
Education on a Business Analysis Senior Resume
Make sure to make education a priority on your business analysis senior resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business analysis senior experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Analysis Senior Resume
When listing skills on your business analysis senior resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business analysis senior skills:
- Highly skilled in interpersonal and verbal/written communications, presentations, analytical and problem-solving skills
- Strong, proven Project Management experience including resource management
- Strong SAS, R and SQL skills
- Proven analytical, troubleshooting and problem resolution skills
- Strong oral and written communications skills with an ability to relate to peers and all levels of management
- Excellent cross-functional team, project and organizational leadership skills
List of Typical Experience For a Business Analysis Senior Resume
1
Experience For Business Analysis Senior Specialist Resume
- Strong, proven Resource Management experience
- Solid project management and enterprise analysis experience
- Experience serving as a SharePoint Administrator with intermediate to advanced skill working with configurations and permissions
- Effectively manages project budgets and resource allocation (planview)
- Design experiences with OOTB SFDC functionality as much as possible and selectively leveraging VisualForce to create superior customer experiences
- Product manager with prior digital engineering experience
- Expert level analytical skills to use data and facts to drive decisions
2
Experience For Business Analysis Senior Analyst Resume
- Working knowledge of and experience with resource/capacity planning
- Three years of working experience with articulating and testing product hypotheses
- Participates in and/or facilitates challenge sessions and works with subject matter experts to refine ideas prior to iterative prototyping cycles
- Experience creating use cases, business requirements and process flows
- Experience working in an agile or iterative development environment
- Related experience in Call/Contact Center: Workforce Management, Capacity Planning, or System Administration
3
Experience For Business Analysis Senior Spec Resume
- Previous experience working within a multi-channel Contact Center
- Approx. 5 years of relevant or equivalent experience
- Work with validation team to ensure requirements alignment/traceability to test plans
- Analyze, document, and communicate the scope and context of business requirements for the benefit of delivery/validation stakeholders
- Manage and prioritize work to meet deadlines and to mitigate potential risks to deliverables
- Typically has 5 to 7 years of related experience in Business Analysis
- Extensive experience with requirements management systems (DOORS, et. al.)
- Demonstrated ability to organize and work on multiple projects concurrently
4
Experience For Business Analysis Senior Assoc Resume
- Collaborative team environment with strong supportive leadership!
- Experience developing clear, concise requirements, technical documentation and process flows with minimal direction
- Experience with and Microsoft Office Applications (Word, Excel, PowerPoint, Visio)
- Demonstrated fluency in business processes and process differentiation
- Business analysis experience working on large, complex, cross-division or cross-enterprise programs and projects
- Business analysis or project management experience
- Design system testing plans and cases to ensure an accurate and effective product
- Experience leading cross-functional teams within an organization
5
Experience For Business Analysis Senior Spec-mdqo-risk Adjustment Systems & Development Team Resume
- Prioritize multiple obligations and meet aggressive timelines
- System analysis, or business analysis experience including writing business specifications requirements
- Similiar experience in a healthcare environment with HIPAA requirements
- Establish a highly effective, collaborative relationship with the Single-Family COO leadership and staff
- Expert level knowledge and experience in Microsoft Excel as well as other analytical tools
- Proven ability to successfully influence across peers, Directors and Executives
- Salesforce Certification to be completed prior to starting in position
6
Experience For Business Analysis Senior Team Leader Resume
- Strong understanding of key SFDC architecture and data management
- In depth experience in UX UI of CRM or ERP applications. Showcase portfolio of sample work, recommended
- Monitoring logs daily, resolving issues and identifying needed system or process enhancements
- Understanding of leading technology trends (AI, Blockchain, IoT, AR/VR)
- Automating business processes with Nintex Forms and Workflows
- Understanding initial System/Solution Architecture
7
Experience For Business Analysis Senior Supervisor Resume
- Ongoing maintenance of the Portfolio Epics or project level stakeholder requirements and related documentation,
- Managing enhancements, break-fixes, and small projects independently and as part of the team with internal and external stakeholders
- Reporting Tools: MicroStrategy, Hyperion, Tableau
- Understanding of when and how to manage up and involve leadership for awareness and to resolve issues and manage risks
- Support the Finance Change Control Board process, including preparing the meeting Agendas/Minutes, tracking and recording project deliverables and approvals
8
Experience For Business Analysis Senior Group Mgr Resume
- Accountable for identifying ongoing call center staffing needs and engaging with business stakeholders to maintain appropriate staff levels
- Support the PPM team with updating, maintaining and automating processes and reporting
- Assist in the maintenance of the critical data elements inventory (including lineage of data) and updating corresponding workflows
- Participate in project scoping, planning, estimating efforts
- Moderate sitting, standing and walking
- Support programs to influence the organization to make adjustments to existing strategies based upon new insights and learning that lead to higher impact/ROI
- Collaborate with the GSC organization to support high-impact enterprise-oriented change by actively participating in building and executing supply chain capabilities, business strategies, objectives and plans
- Demonstrate a commitment to quality performance by personal example by adopting a customer-based approach to business support, personal demonstration of One K-C Behaviors and being an effective member of the corporation’s financial leadership team
9
Experience For Business Analysis, Senior Analyst Resume
- Experience working with prototyping, new product development, and/or ideation through concept development
- Perform unit testing and integration testing and document test results
- Track record of innovation, design thinking, creative solutioning
- Responsible for gathering and documenting business requirements from project stakeholders
- Identify opportunities to automate work tasks leveraging current suites; define requirements and conduct user testing
- Forecast contact volume and staff to multi-channel environment ensuring service objectives are met utilizing historical statistics, and WFM tools
- Provides analytical support to multiple projects, establishing project plans and time lines and coordinating on projects with internal and external resources
- · Support reporting requirements for Regulatory requirements including but not limited to Medicaid, CMS
- Responsible for research using multiple sources of data and analyzing algorithms to determine health care expenditures and utilization patterns
10
Experience For Business Analysis Senior Lead Resume
- Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates
- Leverages understanding of Workflow Process Engineering concepts and practices
- Facilitate the collection of data from existing systems or processes to achieve monthly, cyclical reporting
- Import/load data into Excel templates for processing, formatting and independent review
- Facilitate management review of final reporting deliverables in preparation for printing and distribution
- Solve complex business issues by putting pieces together and understanding how our systems work
- Work independently while driving and managing assignments from concept through deployment/launch
- Perform risk and controls assessments of application changes impacting SOX financial reporting and/or critical data elements
- Evaluate downstream impacts resulting from feature or data changes resulting from a project initiative
List of Typical Skills For a Business Analysis Senior Resume
1
Skills For Business Analysis Senior Specialist Resume
- Demonstrated excellent organization and planning skills
- Strong report presentation development skills (MS PowerPoint, etc.) to facilitate messaging for executive management audiences
- Excellent organizational skills and ability to manage concurrent efforts
- Deep understanding of technology and data along with stakeholder management skills and ability to create consensus
- Able to work independently and effectively with staff and management at all levels and across divisions
2
Skills For Business Analysis Senior Analyst Resume
- Understand and effectively communicate the value and need of IT processes to gain collaboration and support of best practices
- Communication, problem solving, analytical, computer and research skills
- Proven experience in data analysis, data visualization, data science, or data mining
- SalesForce skills are desirable
- Great written and oral presentation skills
3
Skills For Business Analysis Senior Spec Resume
- Communicate effectively with external clients and internal teams to deliver product’s functional requirements
- Interact and communicate effectively with business and IT partners to solve issues or business challenges
- Communicate effectively with their customers and the internal teams to deliver product’s functional requirements like screen, interface, and GUI designs
- Apply research, information gathering and analytical skills in support of Patient Account Reconciliation
- Related experience including 2-3 years of project management experience
4
Skills For Business Analysis Senior Assoc Resume
- Demonstrated business analysis experience with the project lifecycle using waterfall and/or agile project methodology
- Demonstrated experience supporting customers (internal or external) with process or issue resolution
- Accounting, Audit or Information Systems background and experience
- Working knowledge of and experience in the primary or secondary mortgage market
- Working knowledge of and experience with SharePoint
- Working knowledge of and experience with SalesForce CRM
5
Skills For Business Analysis Senior Spec-mdqo-risk Adjustment Systems & Development Team Resume
- Experience creating and maintaining positive working relationships with business and technology contacts
- Experience with PeopleSoft FSCM applications/modules specifically Strategic Sourcing, SCM, Purchasing, Services Procurement, eProcurement (PS 9.1 and PS 9.2)
- Experience with Benefit and Pricing Configuration and knowledge of Provider Contracting
- Experience developing solutions using Apex and VisualForce
- Experience using tools to facilitate requirement gathering and documentation in an agile environment
- Statistical Modeling – prior exp, concepts, interpretation
- Adept at building strong relationships with team members and business partners
- Extensive experience in facilitating in various sizes of group settings
- Adaptable in dynamic environment with shifting priorities
6
Skills For Business Analysis Senior Team Leader Resume
- Experience performing administrative functions
- Experience in implementation projects using Agile methods and practices
- Experience working with financial institution data
- Experience working with databases (Oracle, DB2, Sybase)
- Experience navigating complex projects with multiple dependencies
- Experience developing strategic business plans, proposals and business cases
- Experience working with compliance implementation at the State and/or Federal level
- Typically five to seven years of Business Analysis experience (e.g. Requirements elicitation, testing, etc.)
- Highly skilled in partnering with multiple staff levels (executive, management, staff) as well as technical and business stakeholders
7
Skills For Business Analysis Senior Supervisor Resume
- Proven track record in driving to results across organizational boundaries/across silos
- Works with various types of programmers to perform solution validation and facilitate testing
- Conduct gap analysis of existing platform to identify opportunities to improve user experience
- Five to seven years of working experience with lean startup methodologies, agile development methodologies, human center design
- Experience communicating with senior stake holders
- Experience in a leading technology or product development/ design consultancy
- Strong understanding technology, software, and product trends
- Previous large firm consulting experience
- Proven knowledge of strategic planning and execution, project management, and best practices implementation
8
Skills For Business Analysis Senior Group Mgr Resume
- Experience in the primary/secondary mortgage market, preferably underwriting and/or credit analytics
- Organize requirements documentation into logical business components, tailoring the deliverables appropriately to clearly demonstrate the business need
- Demonstrated proficiency using Unix/Linux Shell Script
- Compliance/Regulatory experience
- Previous applied experience with risks and controls; Sarbanes-Oxley knowledge
- Able to adapt to shifts in priority and multi-task
- Experience working in fast-paced environment on complex systems
- Demonstrated proficiency in MS Excel, PowerPoint, Word and SharePoint
- Experience with PeopleSoft FSCM application/modules
9
Skills For Business Analysis, Senior Analyst Resume
- Experience with Excel, Access, SQL, SharePoint
- Previous experience with Healthcare systems like EPIC, STAR and Meditech, is highly desirable
- Working knowledge of and experience with resource/capacity planning in a contact center environment
- Typically has 5-7+ years of related experience
- Presentation creation and delivery experience required
- Previous customer service experience not required but helpful
- Very good knowledge of MS Office Programs (Excel and Access)
10
Skills For Business Analysis Senior Lead Resume
- Experience with customer service
- Experience in PDLC
- Related experience in treasury/cash management and operational business analysis
- Validate complete and accurate submissions from systems or other processes or parties
- Experience working in product teams at a leading digital consultancy or a digital company
- Experience working in a FinTech, Start-up, Venture Capital, Incubator, Innovation Lab, or entrepreneurial environment
List of Typical Responsibilities For a Business Analysis Senior Resume
1
Responsibilities For Business Analysis Senior Specialist Resume
- Excellent written communication and presentation skilld
- Demonstrated project management (SDLC) experience
- Experience with Government Insurance Programs (Medicare/Medicaid)
- Experience with requirements management tool
- Demonstrated proficiency with MS Office and VISIO
- Excellent knowledge of Medicare Advantage Risk Adjustment Model (HCC model)
- Strong knowledge of Medicare Part C or CMS Risk Adjustment and managed care
- Experience as a BA Lead/Single Point of Contact
2
Responsibilities For Business Analysis Senior Analyst Resume
- Experience with systems administration/management
- High motivation to learn and demonstrate learned knowledge
- Has 8+ years of business analysis experience in the mortgage industry
- Typically has 5-7 years of directly related experience
- Drive for Execution- Strong accountability for both high individual and team performance, high success drive
- Customer Focus- Engage personally with customers to uncover needs; provide solutions that improve the customer experience
3
Responsibilities For Business Analysis Senior Spec Resume
- Total 4 – 6 Years experience
- Experience with market expansion projects
- Experience with Master Data Management (MDM) projects
- Performing a daily analysis of data to be submitted to CMS, including
- Working with Compliance leads to obtain level-set of the compliance need,
- Train new users and performed remedial training to existing users, including creating training and reference documents
- Acts as the primary POC for resolving and troubleshooting production issues while working in collaboration with other technical leads as needed
- Assist in developing and implementing the long-term emerging capabilities strategy for the single-family innovation lab
4
Responsibilities For Business Analysis Senior Assoc Resume
- Creates, maintains test scrips as well as supports testing and deploying solutions to production systems
- Comfortable dealing with and speaking to Senior Management
- Demonstrable success supporting and implementing a broad range of strategic and tactical initiatives
- Worked as a business/ data analyst in Analytics/ Business Intelligence/ Consulting, preferably in the area of Marketing,
- Assist QA in creating Test Cases when necessary and facilitate User Acceptance Testing
- Facilitate requirement elicitation sessions with multiple key matrix partners and authoring business requirements
- Prepare for requirements sessions (align agenda to objectives; determine outstanding requirement gaps, etc.)
5
Responsibilities For Business Analysis Senior Spec-mdqo-risk Adjustment Systems & Development Team Resume
- Participate in the Requirement planning, both in approach, effort and plan
- Design a solution using DataFlux based on user requirements
- Provide timely feedback and support to the business regarding system solution
- Track problematic aging of known issues, manage escalation as needed through final resolution
- Work with datasets in various formats and perform reconciliation for client accounting systems
- Prepare ad-hoc reporting and provide regular status updates for assigned reconciliations
- Multi-task and change focus in rapidly moving environment
6
Responsibilities For Business Analysis Senior Team Leader Resume
- Support and promote process improvement opportunities for gathering requirements
- Assists in tech training development and delivery
- Provide tech guidance in assisting the business enhance process steps
- Highly detail oriented, driven to understand underlying reasons behind issues
- Familiarity with the following tools: Microsoft Office Suite, Microsoft Project, VISIO, DOORS, SQL
- Competent in SDLC phases, able to work at the highest technical level of all SDLC phases; especially, discovery, analysis, and testing
- Proficiency with PeopleSoft query writing and execution
- Build new operating forms out of conceptual direction
7
Responsibilities For Business Analysis Senior Supervisor Resume
- Adapt to changing roles and responsibilities
- Familiarity with emerging capabilities, e.g. distributed ledger technologies, A.I., IoT, new business models
- Familiarity with data products and working with data scientists
- Passion for continuously improving the way we work
- Work in a dynamic, rapidly changing business environment and manage multiple tasks
- Influence, engage and collaboratively work with others on a sourcing best practices, strategy, values and goals
8
Responsibilities For Business Analysis Senior Group Mgr Resume
- Seek and Embrace Change- Continually look to improve business and work processes rather than accepting the status quo, espouses continuous improvement
- Participation in the full life cycle of a project, which includes identification of requirements, design, development, testing and implementation
- Documentation of customer work processes utilizing Visio for context flow, cross functional and process flow diagrams
- Act as the primary business analyst on a cross-functional Emerging Capabilities team
- Assist and support the development of a relevent emerging capabilities network across Innovation Lab teams and initiatives
9
Responsibilities For Business Analysis, Senior Analyst Resume
- Documentation of customer work processes utilizing Visio for context flow. cross functional and process flow diagrams
- Develop rich understanding of client business requirements and facilitate required transition of that knowledge to the project team and maintenance teams
- Ensure requirements sessions adequately canvas relevant topics and are completed within planned timelines
- Schedule and conduct business requirements reviews/walkthroughs with program participants to ensure final output meets business expectations
- Create clearly and crisply enunciated document business requirement artifacts
- Periodically review requirements drafts with team members to ensure that language and context convey the necessary information for successful delivery
- Participate in business requirements reviews/walkthroughs
10
Responsibilities For Business Analysis Senior Lead Resume
- Serve as a requirements subject matter expert for downstream information consumers that require additional context
- Analyze and document the business process to understand impacts of requested change and collaborate with the business to improve the process
- Participate in weekly status meetings to report the progress of the projects
- Gather and write out user requirements
- Support process improvements and implementation of Global project changes into Regular maintenance process
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