Business Development Senior Specialist Resume Sample
Gladyce Kiehn
2097 Huels Burgs,
Boston,
MA
+1 (555) 540 0293
Work Experience
Business Development Senior Specialist
04/2017
-
PRESENT
Chicago, IL
- Strong analytical skills, effectiveness in problem-solving, results-oriented
- Understanding of legal and accountancy requirements
- Excellent English skill in listening, verbal and written communication
- Some knowledge of ERP system and preferably SAP Business One solution
- Pre Sales Enablement
- Pre Sales Enablement. During this phase the LPE helps the partners to understand the positioning of SAP Business One and qualify the opportunities, conducts product trainings, participate to important customer meetings and demos
- Post Sales Enablement. During this phase the LPE helps partners with their escalations, analyzes with partners the customers issues, drives internal stakeholders to fix the issues and finds temporary workarounds,
- Implementation enablement. The LPEs educates the partners community about all the global program and guidelines related to B1 implementation, help in develop and localize solution training
Business Development Senior Specialist Process Industries & Life Sciences
03/2012
-
02/2017
New York, NY
- Ensure customer success, satisfaction, and reference ability for ByD customers
- Articulate the SAP ByD business capabilities and value,
- Define methodology, tools and processes to ensure successful customer adoption
- Support the industrialization of the implementation process
- Understand and practice value-based “fit to standard” delivery approach
- Experience in working in a virtual team on global basis
- Collaborate with services, sales and deal architecture
Business Development Senior Specialist for Predictive Analytics COE
12/2005
-
02/2012
Phoenix, AZ
- Superior ByDesign product knowledge and proven implementation experience in specific in the SME market
- Familiar with the delivery of productized services
- Calmly manage and resolve project/customer escalations whilst having sound judgement to involve management at the appropriate time
- Strong customer facing communication/presentation skills
- Make fast and reliable decisions, also under pressure and within strict deadlines and involving complex environments or situations
- Strong interpersonal skills and the ability to work, convince and influence, stakeholders, colleagues and customers across all levels of their Organization
- Highest level of flexibility required; willingness to learn on a continuous basis and ready to adopt changes and align team direction
Education
Everglades University - Orlando
1999 - 2004
Bachelor's Degree in Business Administration
Professional Skills
- Excellent communication skills focusing on persuasion and presentations skills
- Effectively transfers thoughts and express ideas using speech, and listening skills to influence others and gain support
- Excellent communication and advanced negotiation skills
- Strong communication and presentation skills to include business and technical concepts
- Strong self-starter spirit; ability to respond to shifting priorities and work under deadlines in a fast-paced environment with ease and a sense of humor
- Experience in Solution/Product Management, with experience in business development
- Experience in Business Development and/or sales related experience
How to write Business Development Senior Specialist Resume
Business Development Senior Specialist role is responsible for software, negotiation, architecture, finance, training, integration, reporting, design, research, digital.
To write great resume for business development senior specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Development Senior Specialist Resume
The section contact information is important in your business development senior specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Development Senior Specialist Resume
The section work experience is an essential part of your business development senior specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business development senior specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business development senior specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Development Senior Specialist resume experience can include:
- Presentation skills 4
- Negotiation Skills 3
- Coordinates effective marketing programs within each partner
- Knowledge or experience managing a diversified portfolio of system integration partners
- Experience in selling ERP solutions
- Experience in negotiating with Customers within the SME- and LE market
Education on a Business Development Senior Specialist Resume
Make sure to make education a priority on your business development senior specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business development senior specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Development Senior Specialist Resume
When listing skills on your business development senior specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business development senior specialist skills:
- Native German Language Skills
- Knowing or having successful experience in multi-channel go-to-market model
- Working independently, yet a strong team-player
- Min. of 5+ years’ experience in implementing SAP Business One and/or supporting or training SAP Business One partners on the SAP Business One solution
- Experience working with external clients in a customer-facing role, ideally in SAP Hybris or in the area of Customer Engagement and Commerce
- Focus and experience in one (or more) of the following key areas
List of Typical Experience For a Business Development Senior Specialist Resume
1
Experience For Business Development Senior Specialist Process Industries & Life Sciences Resume
- Strong customer service orientation, including ability and willingness to pitch in on all aspects of the business process
- Team Oriented: demonstrates the comfort and ability to synergistically work with others to achieve a common goal without compromising one's own identity
- A proven ability to communicate and collaborate across multiple teams and across all levels of the organization
- Discover key trends and priorities in the area of the PA solution portfolio
- Building out future roadmap on education of Value of Support and Maintenance
- Marketing background an asset
- Be a go-to-person for field colleagues looking for all support and advice around SAP Cloud Platform
- Responsible for creation, monitoring and review of business development activities around SAP Business One and Business ByDesign
2
Experience For GB Business Development Senior Specialist Resume
- Regular reporting of status of tasks to management
- Quarterly proactive outreach to internal field to have touchpoint on any customers questioning value of support/maintenance
- Facilitate program, project plan, milestone and reporting
- Assist with stakeholder and escalation management as well as financial/funding management
- Work in close collaboration with the complete SAP.iO team, 1BLives Mentors, Sponsors and the 1BLives Steering Committee
- Identifies upsell opportunities for Business One in existing LE accounts (e.g. subsidiary plays)
- Strategic Deal support for SAP Cloud Platform
- Be a domain expert for SAP Cloud Platform
3
Experience For Business Development Senior Specialist for Business Intelligence Center of Excellence Resume
- Drive Enablement Activities both internally and externally to help to scale local teams
- Constantly evangelize SAP Cloud Platform
- In partnership with WE’s Business Development team, manage incoming new business opportunities including qualifying opportunities against the agency’s criteria
- In addition to managing inbound opportunities, work with BD leads and sector leads on the proactive pursuits program by managing target lists, tracking and supporting outreach and assisting with direct engagement
- Provide strategic counsel to internal clients on all aspects of progressing the qualified opportunities through to completion ensuring high quality deliverables and client satisfaction
- Liaise with the Business Development research team, the Business Development design team and, if necessary, other internal and external resources when necessary at various stages of the sales cycle
- Coordinate with internal clients to ensure accurate data is captured in CRM for sales tracking and reporting purposes
- Proactively recommend processes and materials that would benefit the agency and that don’t already exist as part of the Business Development infrastructure
- Define innovative approaches to generate business and executes either directly or via the partner
4
Experience For Business Development Senior Specialist for Predictive Analytics COE Resume
- Interact with prospects in complex SW deals and shape the ROI/business case desired with the stakeholders
- Be a subject matter expert on the deal structure and timely execution of the agreed plan with the stakeholders
- Achieves partner sales revenue and new lead generation performance goals
- Establishes and maintains productive relationships with key partners
- Maintains knowledge in product, marketplace and current business issues and disseminates appropriate knowledge to partners
- Revenue target ownership for SAP’s Analytics Solutions for global assigned Strategic Customer Program (SCP) accounts
5
Experience For Business Development Senior Specialist for Business Intelligence COE Resume
- Travel locally or regionally 50%
- Area 1: Support the regional Go-to-markets for S/4HANA Cloud in the GB space through direct and indirect channels and educate key partners and prepare scale. Execute on new initiatives that drive growth in the GB market
- Foster collaboration with Global and regional marketing teams to ensure constant messaging on SAP Cloud platform
- Area 4: Coaching key partners on how to build own extensions for selected micro verticals
- Ensure that Business Development plans are executed within the regions to drive pipeline coverage while maintaining a healthy and high quality pipeline
- Clearly explain risks to moving to 3PM to customers
- Clearly articulate value of utilizing Extension Policies to customers
- Assess opportunities and target markets; commercialize and execute on new deals and revenue programs; conduct intelligence gathering on customers and competitors
- Planning of rollout events in close collaboration with marketing teams on e.g. SAP Forum, Analyst Days, Sapphire
6
Experience For Product & Business Development Senior Specialist Resume
- Managing cross alignments with other Board Areas and End-to-End Business Units
- Develop formal proposal and presentation management, pitch and presentation
- Help position our competitive advantage for customers and prospects to leverage cloud deployment models and other innovative technologies to achieve strategic business objectives
- Interaction with Sales, Presales, Marketing and Services teams to support unifed messaging on platform GTM
- Function as central instance to own Business Development and Demand Generation activities, processes, governance and cover all non-regional demand generation topics
- Experience in culture and collaboration style within SAP, especially cross functions
- Present and demonstrate the value of SAP Hybris Service Factory to customers, partners and internal stakeholders as needed
7
Experience For Business Development Senior Specialist Resume
- Strong focus on solution ecosystem sales-plays such as dealer networks or franchise systems
- Work on strategy documents and Go-To-Market assets including roll-in of new requirements
- Build and drive Business Development plans to improve pipeline coverage and conversion
- Closely align programs, content and procedures with the regional GTM-teams as well as with the DDM teams
- Identify pipeline gaps and measures to resolve them with the regional teams
8
Experience For Business Development Senior Specialist Process Industries & Life Sciences Resume
- Coordinate and execute special and complex ad-hoc tasks
- Coordinate with the global teams on other operational topics such as communications, budget, resource planning and tools, 3rd party partnership negotiations and defining contractual obligations
- Research and analysis on customer organization, support utilization, to define appropriate talk points/understand customer background
- Coordination with ASUG on events, education, webcasts, meetings to align appropriate presentations and resources
- Coordination with internal colleagues to align on focus areas for value of support and maintenance topics to be shared with customers, partners, ASUG
9
Experience For GB Business Development Senior Specialist Resume
- Attend and present Value of Support and Maintenance in customer meetings (both on site and remote)
- Education to partners on Value of Support and Maintenance through workshops
- Internal enablement of field on M-GTM focus areas through events, meetings
- Attend and present value of support and maintenance at Events/Chapter Meetings/Conferences
- Follow up on individuals met at meetings/events/conferences and provide information to those who work with them (MSD, AE, ESA)
- Capture and document attendees from various meetings/events/webinars
- Capture, document, and follow up on any feedback received from various meetings/events/webinars
- Follow up on any customers from these touchpoint meetings with regional MSD/ESA/AE
10
Experience For Business Development Senior Specialist for Business Intelligence Center of Excellence Resume
- Cross-topical experience and ability to connect different areas: Solutions/Products; Services & Support; Commercial aspects; Legal and CFR aspects; Contracts and licensing; etc
- Strong ability of crisp communication, problem solving and network building within the company; a strong problem-solving attitude with the ability to find pragmatic ways to resolve a variety of topics
- Take responsibility for managing the ongoing operations of the 1 Billion Lives initiative in support of the 1BLives Program Lead in EMEA South
- Responsible for understanding business and technical problems addressed by SAP Hybris Service Factory
- Responsible for the SAP Hybris Service Factory customer and partner engagement program including all related activities
- Support the delivery of communications, events, training and governance in the 1BLives intrapreneurship campaign
- Drives opportunities with SAP AEs, the SAP OEM team as well as the SAP PMC team
List of Typical Skills For a Business Development Senior Specialist Resume
1
Skills For Business Development Senior Specialist Process Industries & Life Sciences Resume
- Ensure partner readiness by providing scalable enablement assets and support to drive enablement services for partners based on defined GCGB priorities
- Experience in sales, consulting or business development roles
- Business experience in sales, marketing, business development or related areas
- Strong partner & customer focus
- Project management previous experiences
- Delivery experience in agile methodology (e.g. SAP Activate)
- Support GCGB partner readiness plan for priority solutions and related enablement activities
2
Skills For GB Business Development Senior Specialist Resume
- Experience in cloud software sales, sales enablement and corporate development
- Experience in partner management, sales, market or business development
- Strong background in business development in SAP Hybris or Customer Engagement and Commerce applications
- Strong and reliable network within SAP
- Experience in multi-channel go to market models
3
Skills For Business Development Senior Specialist for Business Intelligence Center of Excellence Resume
- ´ experience in cloud software sales, sales enablement and corporate development
- Strong solution expertise in SAP’s product portfolio, ideally SAP Cloud Platform products
- Technical knowledge for IT network (Windows / Linux) and databases (MS-SQL / SAP HANA) is a strong pro
- Understanding of the legal and accountancy requirements for the SME market in African Market space
- Diligent in completing and following up activities
- Critical Problem Solving 3
- Solution understanding of SAP’s software portfolio
- Increase the addressable market by extending the portfolio of superior solution offerings for Indirect business
4
Skills For Business Development Senior Specialist for Predictive Analytics COE Resume
- Capability to build trusting and deep relationships with multiple customers, partners and internal stakeholders
- Proactive, responsive and forward thinking
- Knowledge and understanding of Partner and LE customer Dynamics
- Broad understanding of SAP’s sales organization and processes
- Sales exposure, as well as working with development at an enterprise software vendor
- Gather & Apply information 3
- Preparation for Customer Meetings 4
5
Skills For Business Development Senior Specialist for Business Intelligence COE Resume
- SME knowledge (not condition)
- Knowledge of ERP Architecture and Integration
- Product know-how on SAP Hybris as a Service solutions, ideally SAP Hybris Service Factory
- Knowledge of Microservices characteristics as well as pros and cons for customers
- Drive partner adoption of solution innovations
6
Skills For Product & Business Development Senior Specialist Resume
- Seamless execution of joint enablement plan with Line of Business, regional stakeholders and related organizations to ensure time-to-market
- Identify enablement gaps or best practices that can be shared on a global basis
- Track feedback on success of enablement activities to report back to management
- Mandarin Chinese and English language proficiency required
- Understand customer needs, and how to leverage SAP Hybris solutions to address them
- Drive cross-functional teams and programs
- Articulate and position ERP 2-tier value proposition at LE CxO level
- Knowledge of SME ERP Solution Portfolio and relevant markets
7
Skills For Business Development Senior Specialist Resume
- Knowledge of LE ERP 2-tier strategies
- Experience in enterprise software sales, sales enablement industry operations, and corporate development.Excellent communication and advance negotiation skills. Demonstrated success in working in a matrix environment Fluency in English, any other language an asset.Fluency in the language of local markets desirable
- Works on problem of moderate scope where analysis of situations or data requires a review of identifiable factors
- Interfaces with customer’s executives and product administrator
- Work independently, and coordinate with a global team
- Customer Engagement and Education on Value of Support and Maintenance, 3PM, and Extension Policies
8
Skills For Business Development Senior Specialist Process Industries & Life Sciences Resume
- Alignment and Coordination with Latam America’s SAP User Group (ASUG) to drive education on value of Support and Maintenance to members
- Alignment and Coordination with SAP colleagues in various organizations to develop, deliver, and drive education to customers on value of support and maintenance
- Internal field sales enablement on M-GTM focus areas such as
- Take the leadership role, acting as a trusted advisor on Demand Generation. Be the champion and central point of expertise for questions and issues related to the Demand Generation topic
- Discover key trends and priorities across EMEA South and help identify new strategic Demand Generation programs
- Builds and develops strong internal cross-functional relationships
- Understanding the complexity of driving sales in a larger enterprise
9
Skills For GB Business Development Senior Specialist Resume
- Building Credibility 4
- Efficiently coordinates the creation and dissemination of forecasting and reporting data to the leadership and executive team
- Employs an entrepreneurial approach to looking at new revenue streams within existing partner base
- Participates in strategic initiatives by providing substantive/ tactical input or by leading initiatives as appropriate
- Drive deal closure by inserting himself/herself in big and complex opportunities to maximize the revenue in the territory assigned
- Actively engaging in measures to deliver goals agreed to
- Successful track record of selling ERP to SME
- Creates and executes against an agreed Sales and Marketing plan for each partner
10
Skills For Business Development Senior Specialist for Business Intelligence Center of Excellence Resume
- Provides feedback from partners to internal cross-functional teams with regard to product selling issues
- Consensus Building 3
- Own additional strategic programs, by planning and manage suitable demand generation actions and orchestrate execution of sales, business development and marketing activities
- Customer consultancy experience
- Accountable to meet / exceed India growth targets together with SAP Concur’s Technology System Integrators and Channel Partner Ecosystem
- Partner Enablement: In collaboration with the Channel Development Manager, execute on the in-market partner enablement strategy (with special attention to focused partners). Hold focused partners accountable to their commitment to enable their team towards self-sufficiency according to their business plan
- Responsible for development and execution of partner pipeline development programs; driving to SAP Concur’s expectation of pipeline multipliers, and leveraging SAP Concur's and Partner marketing and business development resources and tools
- Build a community of best performance for our partners through challenges, learning content and recognition of our top partners and their high potential across the diverse market units by developing, aligning and executing initiatives to showcase Customer and Partner Success; Build and develop the brand of SAP Concur as the Partner Of Choice
- Sales and pipeline reporting
List of Typical Responsibilities For a Business Development Senior Specialist Resume
1
Responsibilities For Business Development Senior Specialist Process Industries & Life Sciences Resume
- Identifies market opportunity, market coverage and delivery capacity gaps in the partner ecosystem. Reviews resource allocation on a regular base and adjusts accordingly
- Identifies potential partners to recruit to meet capacity requirements. Builds business cases to present the partner value proposition (including economic value prop)
- Builds Partner resource utilization plans so partners have full access to and are utilizing SAP tools and methodologies
- Creates and executes Partner demand generation plans to build partner pipeline
- Drives business / territory plan on a regular base for mid-term and quarterly perspective
2
Responsibilities For GB Business Development Senior Specialist Resume
- English/Spanish (Both mandatory)
- Intercultural Competence 4
- Dynamic and methodical
- Conflict Management 3
- Time Management 3
3
Responsibilities For Business Development Senior Specialist for Business Intelligence Center of Excellence Resume
- Build Rapport 4
- Result - driven
- In collaboration with the BD regional leads and Channel Development Manager, execute a disciplined annual business planning process and quarterly review to expand focused partners' business with SAP Concur as part of the Partnering Excellence Initiative in these 4 focus areas: EXEC ENGAGEMENT, DEMAND & SALES MANAGEMENT, JOINT VALUE PROPOSITION & CO-SOLUTIONING and
- Manage active prospects - through every stage of the sales cycle from initial qualification to RFI/RFP development to pitch presentation creation, follow up and supporting the team on the close - by setting priorities and expectations, problem solving, communicating ongoing status updates to the team and ensuring follow up is taking place along agreed upon timelines
- Area 2: Accelerate newly introduced solutions like S/4HANA Cloud through partner enablement. Support increased customer adoption and incremental revenue through Partner Edge partners for SAP S/4 HANA Cloud. Leverage also further cloud portfolio areas like SAP HANA Cloud Platform and other SAP Cloud solutions by monitoring key business performance indicators
- Area 3: Accelerate newly introduced solutions like S/4HANA Cloud through partner enablement. Design scalable enablement campaigns for partner sales and partner services. Interact closely with Solution Management and Product Management to retrieve early knowledge materials for educating partners through the Partner Learning Hub and Partner Solution Centers
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