Business Operations Coordinator Resume Sample
Freddie Hettinger
109 Hailey Junction,
Philadelphia,
PA
+1 (555) 676 6751
Work Experience
Senior Business Operations Coordinator
02/2016
-
PRESENT
Chicago, IL
- Experience in media or business strategy/business development
- Passion for media, and a familiarity with the digital and linear content businesses
- Superb and oral / written communication skills, including experience in creating business presentations and proposals (especially in PowerPoint and/or keynote)
- Experience with project managing complex, cross-functional projects
- Entrepreneurial spirit - able to identify gaps and willing to roll up your sleeves and dive in with solutions
- Able to thrive in a fast-paced, flexible environment
- Championing the contract renewal process and working with the various stakeholders (legal, merchant success, etc) to ensure the timely execution
- Owning our revenue recognition process for enterprise contracts and servicing the sales team as knowledge management for all things to do with contracts and billing
Business Operations Coordinator
11/2012
-
09/2015
San Francisco, CA
- Working with Sales and Merchant Success teams to develop creative solutions to meet our enterprise merchants' needs when engaging with Shopify
- Troubleshooting issues relating to billing and contract wording in a time-sensitive manner
- Auditing the current guidelines and processes and finding the opportunities for improvement
- Liaising with the relevant stakeholders to implement recommendations identified
- Providing data and context for key projects focused on process management and improvement
- Playing an important role as a connector and gatekeeper between various departments
- Manage pre-award and post-award budget/expense entries for various grants and other funding sources
- Analyzes past and present financial data of an organization and estimates future revenues and expenditures, applying principles of finance
- Analyze monthly financial performance compared to budget
Business Operations Coordinator / Analyst
02/2007
-
09/2012
San Francisco, CA
- Follow the MCW code of conduct, all laws, regulations and policies and ensure legal compliance with governmental and grant requirements
- Manage and approve project expenditures against approved budget
- Generate invoices for service centers, and enter and/or approve purchase orders/check requisitions in accounting system
- Work with the Grants and Contracts Office to facilitate timely initiation of grant subcontracts
- Oversee completion of special projects as assigned
- Provide Chair/Director or other appropriate department administration with financial reports, analysis and projections for use in strategic planning
- Develops and prepares budgets and analyzes financial information
- Provides various office and location support activities
Education
Herzing University - Orlando Campus
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Demonstrated experience organizing and prioritizing workload to be delegated to student employees, and effectively monitoring and evaluating their performance
- Strong computer skills and proficiency in Microsoft Office environment, including spreadsheet, database, word processing, calendaring, and email
- Demonstrated experience and proven ability to handle a complex calendaring system
- Strong verbal and written communication skills via a variety of communication channels
- Detail-oriented with strong organizational and administrative skills
- Strong interpersonal, communication, written and oral presentation skills
- Strong interpersonal skills (i.e. ability to work with personnel at all levels to gather information and communicate appropriately)
How to write Business Operations Coordinator Resume
Business Operations Coordinator role is responsible for excel, organizational, interpersonal, email, word, software, research, computer, government, training.
To write great resume for business operations coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Operations Coordinator Resume
The section contact information is important in your business operations coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Operations Coordinator Resume
The section work experience is an essential part of your business operations coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business operations coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business operations coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Operations Coordinator resume experience can include:
- Experience: 3+ years of experience in supporting business operations. Has a proven track record in setting and achieving ambitious goals
- Excellent analytical, communication and interpersonal skills are essential
- Strong communication skills (verbal, written) in both Mandarin and English
- Strong MS. Excel skills
- Outstanding organizational skills, with high levels of energy and ability to multi-task and problem-solve
- Ensure compliance, quality and timely processing is applied effectively to the processing and handling of all documentation and reporting
Education on a Business Operations Coordinator Resume
Make sure to make education a priority on your business operations coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business operations coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Operations Coordinator Resume
When listing skills on your business operations coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business operations coordinator skills:
- Proven negotiation and liaison skills and experience in dealing with senior staff and external government agencies
- Fast thinker and good time management skills. Ability to multitask and re-prioritize work as the day progresses
- Demonstrated ability to handle multiple assignments and projects effectively with varying timelines
- Effective professional written and oral communications skills (i.e. ability to communication with others in a clear and professional manner
- Knowledge, skills and experience in a related field
- Appropriate (Tertiary) qualifications related to the area of operations or equivalent knowledge, skills and experience in a related field
List of Typical Experience For a Business Operations Coordinator Resume
1
Experience For Senior Business Operations Coordinator Resume
- Support maintenance and development of reporting mechanisms to enable strong monitoring of operational effectiveness
- Well-developed oral, written communication and interpersonal skills and the ability to provide professional approach in dealing with senior managers
- Demonstrated experience in providing high-level professional support services to senior staff
- Superior analytical, project management and organizational skills
- Related experience in sales operations in a business-to-business sales environment and/or sales of consulting/engineering services
2
Experience For Associate Business Operations Coordinator Resume
- Working experience in similar industry and function
- General finance and accounting experience
- Collaborate with business team on member experience and call monitoring improvements
- Two years of customer service experience; preferably in a bank or financial institution
- Requesting purchase orders and monitoring delivery timelines
- Providing OCA deployment forecasts and corresponding configuration details to System Integrators
- Coordinating materials and processing OCA advanced replacements globally
- Working with the financial tools and accounting teams to ensure proper classification of new server inventory
3
Experience For Business & Operations Coordinator Resume
- Monitoring and auditing database used to track all OCAs
- Acting as a customer and internal focal point to address any operations query’s
- Using inventory systems to create assets as OCAs are shipped globally
- Performing month end inventory reconciliations for multiple site locations
- Analyzing current network gear in use for quarterly maintenance renewals
- Working knowledge of general business management and inventory softwares
- Maintaining blocked social daycares in accordance with their plan
- Working with applicants to obtain additional information necessary for opening their accounts, when necessary
4
Experience For Business Operations Coordinator / Analyst Resume
- Processing customer inquiry and account maintenance requests
- Processing inbound transfer/rollover forms
- Researching complex customer issues
- Interacting with customer via phone, fax, mail and email
- Using MS tools to track project costs and schedule (Word, Excel, PowerPoint, Project), supporting Engineering PM
- Understanding of consulting sales stages and client engagement framework
- Tracking CTI’s partnering activities, including proposal submissions and reviews, contract filing and management
- Providing support to CTI’s Project Management team in the management of our financial processes eg tracking POs and invoice payments
- Ensuring CTI’s external partners have appropriate access to Pfizer information systems, tools, reagents and other supplies
5
Experience For Business Operations Coordinator, Remote Resume
- Accept ownership of projects and assist in managing through to completion including project tracking, monitoring, reporting and administration
- Lead staff onboarding efforts, communicating with HR and IT as well as with AMS new hires; assist with recruiting initiatives as required
- Initiate, track, and facilitate events team and broadcast team contracts and POs, working closely with Blizzard’s legal, purchasing, and accounting teams
- Oversight of fulfillment personnel associated with packaging, dispensing, bulk fulfillment, staging and delivery
- Various tasks involving data entry, telephone calls, reports, printing, packing, and mail deliveries
- Data entry of all tour and gifting information into system and running of reports. Prepare and balance cash and credit card information
6
Experience For Business Operations Coordinator House of Blues Resume
- Support Enterprise and Senior Business Account Executives in creation, monitoring and processing of orders
- Provide ongoing administrative support to the President, managing schedules, meetings, expense reports, and travel arrangements
- Contribute to operations planning and ideation, proactively identifying areas for culture enhancements, process improvements, and new policy drafts
- Assist in the recruitment of Product employees including scheduling meetings and interviews
- Primary for working after - hours, weekend night and holiday night shifts leading to seamless 24 hour operations coverage in our Security Operations Center
- Aptitude for learning fast and taking on new projects
- Primary for working after-hours, weekend night and holiday night shifts leading to seamless 24-hour operations coverage in our Security Operations Center
7
Experience For Core Business Operations Coordinator Resume
- Data entry of all tour and gifting information into CRS/Prime system and running of reports
- Assist with the development and delivery of pricing and proposals
- Support sales and senior team with meeting material customization and packet requests
- Assist with the facilitation of an internal training program
- Maintan beverage counter with guest refreshments and perform light cleaning
- Coordinate special projects, portfolios, and support readiness testing for new product launches
- Work closely with the Operations Manager to ensure daily operations of the business are running smoothly and efficiently
- Help plan AMS-wide events including retreats, client gatherings, seminars, and best practice presentations
8
Experience For Accounting Business Operations Coordinator Resume
- Support the business by providing detailed and accurate analysis the support teams activities
- Initiate, track, and facilitate events team and broadcast team contracts and POs, working closely with Blizzard’s legal team
- Leads or assists in the planning, implementation, and introduction of projects, as assigned
- Working in an office or tech environment
- Drive existing Change Mgt process both internally and externally
9
Experience For Business Operations Coordinator Resume
- Lead Service Request fulfillment process, overseeing the turnaround times and overall end to end process
- Recognizance’s, monitors, and resolves account, contract process, and/or licensing and financial discrepancies
- Maintains and modifies documented standard operating procedures (SOP’s)
- Assistance creating department presentations and organizational charts
- Familiar with Applicant Tracking Systems & Database management
10
Experience For Senior Business Operations Coordinator Resume
- Properly filing contracts signed by the Open Connect team
- First / primary responder to after - hours calls and emails ensuring that inquiries are handled and / or routed to the appropriate individuals
- Responsible for monitoring the security call center lines after - hours and follow all established security call center protocols
- Assist Franchisees in identifying competitive differentiators and work with team to leverage them online and offline
- Collaborate regularly with Online Marketing Specialists and Business Performance Coaches to discuss progress or issues in offices they mutually support
List of Typical Skills For a Business Operations Coordinator Resume
1
Skills For Senior Business Operations Coordinator Resume
- Demonstrated track record demonstrating an ability to integrate and work effectively within service departments
- Strong interpersonal skills, ability to collaborate and communicate with diverse groups and individuals
- Teamwork: Ability to work closely with a group of people and have strong communication skills working together to meet deadlines
- Demonstrated experience using accounting information systems and/or applications software
- Prior experience in training and presenting information to groups
- Prior experience in inspecting or auditing
2
Skills For Associate Business Operations Coordinator Resume
- Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment
- Skills in spreadsheets, databases and report writing software
- Graphic design skills using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
- Solid understanding and experience with Microsoft Office; Word, Excel, and Outlook
- Support site Make it Possible teams and sponsors in ensuring strong alignment to operational cohesion and effectiveness
3
Skills For Business & Operations Coordinator Resume
- Healthcare experience including prior authorization, claims, or enrollment
- Healthcare experience including prior authorization, claims, provider enrollment
- Receive, validate, transcribe, and process paper applications and prior authorization requests using web-based applications
- Superior interaction skills and great communication
- Intermediate to advanced MS Office skills, particularly PowerPoint, Excel, Visio & Outlook
- Work effectively with a diverse student, faculty, staff, parent, and visitor population
- Support the development of process maps, governance, policies and business templates, maintain systems and processes to effectively coordinate the activities
- Proven ability in planning, organising and coordinating multiple projects and stakeholders with competing priorities and tight timelines
4
Skills For Business Operations Coordinator / Analyst Resume
- Support the development of process maps, governance, policies and business templates; maintain systems and processes to effectively coordinate the activities
- Intermediate level Excel skills (use pivot tables, and use formulas)
- Basic skills in MS Office, Word, Power Point, Outlook email and calendar
- Accurate, thorough and detail-oriented, with superior organizational skills
- Strong service orientation experience
- Demonstrated capability to exercise good judgment and analytical thought processes
- Fluent English language skills (written and verbal) required
- Receive, validate, transcribe, and process paper applications and prior authorization requests using web - based applications
- Manage multiple projects coordination effectively
5
Skills For Business Operations Coordinator, Remote Resume
- Uses entrepreneurial and technical skills to contribute to development of company tools and processes
- Experience using analytical and visualization tools, excellent computer literacy
- Prior audit experience and / or knowledge of Medicaid and State guidelines
- Advanced Microsoft Excel experience (advanced data mining / extraction, vlookups, formulas and algorithms experience)
- Prior Briova / Optum Rx operations experience
- Understanding and experience with Microsoft Office including Word, Excel, and Outlook (ability to edit, create, and save)
- Understanding and experience with Microsoft Office; Word, Excel, and Outlook (Ability to create, edit, and save)
6
Skills For Business Operations Coordinator House of Blues Resume
- Ensuring strong communication and close coordination of activities between the ASL office in Spokane and the Institute for Shock Physics in Pullman
- Experience in a business setting requiring accountability in financial reporting
- Experience working with data or responding to support ticketing
- Demonstrated ability to adapt to changing and demanding work environment
- Previous experience in Hospital Billing or Claims processing
- Mortgage lending or contract processing experience
7
Skills For Core Business Operations Coordinator Resume
- Strong typing and reading comprehension REQUIRED
- 2 – 3 years related experience in sales operations in a business-to-business sales environment and/or sales of consulting/engineering services
- Experience in successfully coordinating multi-faceted events and projects and engaging with internal and external resources
- Experience working within healthcare / insurance setting
- Previous experience working independently with minimal supervision
8
Skills For Accounting Business Operations Coordinator Resume
- Strong detail orientation while maintaining ability to see the big picture
- Experience in a medical setting
- Previous experience working with Health Savings Accounts
- Very good working knowledge of Windows, Microsoft Word, Excel, Power point, and Outlook
- Experience working with mail insertion machines or production printers
- Experience evaluating data to determine inconsistencies or areas of improvement
- Experience working with budgets and contract management
9
Skills For Business Operations Coordinator Resume
- Experience managing industry-academic alliances across a range of projects and/or institutions
- Solid understanding of MS Office Word, Excel, and Powerpoint
- Provide standby inbound and outbound call support for our LTSS Provider Service Center regarding their applications, prior authorizations and claims
- Experience working with Salesforce.com or a comparable CRM platform
- Verify and validate daily gifting in CRS and Prime
- Validate and issue the premium inventory that each gifting agent receives
- Review incoming documents to ensure compliance to documented process and requirements prior to completion
- Demonstrated ability to proficiently use a PC, including the ability to efficiently locate and interpret information from multiple systems
- Experience in a medical setting
10
Skills For Senior Business Operations Coordinator Resume
- Experience in managing Physician / health care Provider information
- Experience with clinical credentialing and / or licensure
- Medical Provider and / or Medical Indexing experience
- Demonstrated ability work well under pressure and meet deadlines
- Demonstrated ability to manage time well and focus on responsibilities
List of Typical Responsibilities For a Business Operations Coordinator Resume
1
Responsibilities For Senior Business Operations Coordinator Resume
- Sound organisational skills and experience in undertaking and completing several tasks concurrently, maintaining attention to detail and meeting deadlines
- Experience creating and disseminating reports
- Skilled at evaluating options and generating solutions
- Experience with coordinating programs and services
- Greet and qualify touring guests . Collect and validate all guest information. Perform audits on cash
- Third Party claims processing experience
- Experience working in customer service
- Experience working in a scientific/technical environment
2
Responsibilities For Associate Business Operations Coordinator Resume
- Intermediate Microsoft Excel experience (data mining, data extraction, pivot tables, vlookups)
- Experience in purchasing or buy chain management
- Experience in a similar Business/Commercial/Revenue analyst role
- Product, Sales, or Service Operations Management experience
- HR/Recruitment Support/Analyst experience
3
Responsibilities For Business & Operations Coordinator Resume
- Greet and work with DHC members to discuss their trip related experiences
- Work directly with on-site Member Experience Team Lead to coordinate all transportation services at the site
- Experience in an office environment with time sensitive deadlines
- Experience with Microsoft Office (Outlook, Word, Excel)
- Healthcare experience in long-term care, retail, hospital or mail delivery
- Clerical office experience
- Experience with Microsoft Excel (basic navigation)
- Experience with Microsoft Excel (basic navigation and data manipulation)
- Previous work experience in a team environment
4
Responsibilities For Business Operations Coordinator / Analyst Resume
- Strong team player who shows initiative and seeks additional responsibility
- Experience with Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook)
- Strong understanding of both pharma industry and scientific academic research environments
- One year of General Office experience required
- Bank and / or Financial experience
5
Responsibilities For Business Operations Coordinator, Remote Resume
- Reviewing and decisioning account opening documents
- Processing all mail and faxes that come to the bank, analyzing what department they go to and routing them to the correct areas
- Shipping and tracking packages and contracts
- Creating and executing special projects and processes as needed
- Submitting medical records and information to the State of Michigan for CSHCS (Children’s Special Health Care) plan
- Working knowledge of healthcare data management and compliance required
- Understanding of relevant federal and state regulatory guidelines (e.g., CMS)
- Providing process and operational support to the functions within Home Delivery Pharmacy
- Documenting inquiry and resolution in computer systems
6
Responsibilities For Business Operations Coordinator House of Blues Resume
- Understanding of AP, Balance Cash, and Premiums
- Monitoring facility work orders and associated costs for Auxiliary areas with Facilities Management and outside contractors
- Attend key meetings, tracking and helping drive completion of key deliverables and following up on outstanding items
- Working knowledge of Visual Basic in a business or classroom setting
- Proficiency with MS Excel – inputting data, creating reports
- Prepare reporting for financial meetings
- Prepare reporting for Franchise office visits
- Process all ECNs – including new hires, transfers, and terminations
- Participate in planning of team events & off-site meetings
7
Responsibilities For Core Business Operations Coordinator Resume
- Perform Annual evaluations of top MSAs for National Average Index including Credit Card issuers
- Develop and preserve relationships with banking institutions to ensure cooperation and accurate data collection
- Research and respond to consumers via email of phone regarding editorial data on Bankrate.com rate tables
- Working knowledge of Visual Basic
- Intermediate to advanced knowledge of Microsoft Office Suite, Outlook, Adobe Acrobat, SharePoint and understanding of business processes and requirements
- Works extremely well in highly demanding team environment
8
Responsibilities For Accounting Business Operations Coordinator Resume
- Take care of the members' needs while following company procedures
- Proficiency in Microsoft Office including Word (create and edit documents), Excel (manipulate and enter data), and Outlook (manage email)
- Proficient with data entry; keyboarding and ten-key by touch
- Basic understanding of the USA Patriot
- Work in multiple programs simultaneously while maintaining accuracy and attention to multiple processes
- Proficiency using a computer
- Customer Oriented - Ability to take care of the customers? needs while following company procedures
- Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative
9
Responsibilities For Business Operations Coordinator Resume
- Coordinates project status updates and communication in various tools and systems
- Support Operations Manager on reports and audits
- Act as a subject matter expert on Business Class products, promotions and systems
- Prepare agendas for weekly, all-team meetings
- Assists other departments in obtaining necessary verifications from sales professionals on various contingencies in order to adhere to the Company’s revenue recognition policies
- Researches vendor invoices and payment inquiries. Reviews and enters standard agreements and/or transactions such as: listing, management, valuation, leasing and sales into appropriate system (e.g. PeopleSoft, MTA, VAS, I-track, etc.)
- Creates corresponding file(s) that is compliant with company and state requirements. Assists other departments in obtaining necessary verifications from sales professionals on various contingencies in order to adhere to the Company’s revenue recognition policies
- Reviews and enters standard agreements and/or transactions such as: listing, leasing and sales into appropriate system (e.g. PeopleSoft, MTA, etc.)
- Support financial operations including invoicing, payables, coding, budgeting, and financial data entry, working closely with Blizzard’s accounts payable team
10
Responsibilities For Senior Business Operations Coordinator Resume
- Partner with supervisor to document, analyze, report on, and improve internal systems and business processes
- Proficiency with Word, PowerPoint, and Outlook
- Implements and monitors progress toward meeting project commitments, including communications with stakeholders to exchange information, resolution of issues or concerns, and coordination of activities
- Analyzes information for special projects and reports, and drafts speeches, handbooks, newsletters, articles, and conference materials
- Serves as resource regarding word processing, database, graphic/presentation, and spreadsheet software issues; and demonstrates expert skills in the use of software pertinent to relevant projects
- Pick-up a process quickly and execute that process consistently every time
- Lead the Change Management process. Ensure all change forms are reviewed internally and stored in the Change tool
- Owner of customer communication and to ensure increase customer satisfaction
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