Business Solutions Consultant Resume Sample
Work Experience
- Conducts searches for suitable job openings for clients, comparing client qualifications with employer’s requirements
- Develops a wide variety of job opportunities for candidates
- Establishes and maintains active and frequent contact employers
- Establishes rapport with area businesses; maintains on-going relationships with businesses
- Arranges for employers to speak to candidates about employment and employer expectations
- Sets up job fairs and employer hiring events. Flexible to occasionally work outside of normal business hours for events and/or to meet deadlines
- Making presentations and performing technology demonstrations —answering questions and instilling confidence
- Support the sales process by presenting current and future technology capabilities at Finals Presentations, Site Visits, and through Live Meetings
- Overseeing and driving the creation of technology demos
- Serve as a liaison between both business and technical teams driving effective timely solutions to fulfill demonstration and presentation needs
- Participating in rollout of technology solutions by helping to write internal and external communications and marketing collateral
- This role requires 50-75% national travel
- Driving out and documenting businesses’ functional requirements
- Configuring software to accommodate businesses’ requirements
- Assist in building the organization’s budget and monthly bottom’s up forecast
- Plan and organize workflow
- Ensure all designated Certified TDS dealers with an assigned region are engaged and pro-actively deploying KDA’s “total document solutions” value proposition to their end customers, following Kyocera’s ADIMO sales methodology
- Ensuring designated dealers are current on all sales/pre sales training and certifications; create business plans to ensure those dealers are putting the learning into practice; providing practical support, where required to reinforce the core training principles to ensure the dealer’s sales/pre-sales teams” confidence in deploying KDA’s value propositions, locally
- Sets and tracks the BSCs’ direction for all end user engagement processes through a pre-approved SOW; sets and assigns professional fees and manages KDA field and/or channel partner expectations of those fees, where required, to maximize dealers’ long term solutions selling capabilities and minimize the impact on KDA’s profits
- Monitor business and competitive trends in their respective territory, providing real time updates of each region’s business status, as required
- Track the performance of the BSC staff; set specific and measureable objectives tied to the Corporation’s goals
- Working with RSMs, develop business plans by designated TDS dealers to ensure core training and business processes are properly deployed at the dealership and track dealerships’ performance to the plan, providing the necessary guidance and governance to ensure the Corporation’s brands are properly presented in all end customer engagements
- Establish personal development plans and MBO’s with the VP Global Solutions Consulting to track your own personal development on a bi-yearly basis (January / July). Have personal meetings in between when required
- Participate in the delivery of complex and/or large implementations to the customer in a timely and cost effective manner
- Jointly responsible with other team members for system installation/configuration, project testing, customer testing and support, process improvements and documentation
Education
Professional Skills
- Communication Skills (written, verbal and presentation skills, detail orientated)
- Excellent Communication skills and a love of building relationships and working with people
- Strong customer-client focus and effective consulting skills
- Strong Account Management Experience and/or comes from a strong selling background
- Strong project management skills, technology proficiency, systems thinking and quality orientation
- Strong presentation and communication skills – ability to provide clear, succinct information system configuration and design
- Excellent analytical skills to represent customer’s requirements and relate to organization’s solutions
How to write Business Solutions Consultant Resume
Business Solutions Consultant role is responsible for training, business, software, reporting, customer, microsoft, interpersonal, events, consulting, design.
To write great resume for business solutions consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Business Solutions Consultant Resume
The section contact information is important in your business solutions consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Business Solutions Consultant Resume
The section work experience is an essential part of your business solutions consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business solutions consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business solutions consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Business Solutions Consultant resume experience can include:
- Develop strong analytical skills and gain a thorough understanding of how to interpret customer requirements and translate them into software application solutions
- Be the lead in solution design, prototyping and subsequent builds of software solutions, ensuring technical and functional specifications are accurate and relevant
- Excellent interpersonal and negotiation skills in order to interact effectively with technical and operations delivery teams
- Proven Salesforce.com integration and administrative skills
- Self-directed learner, who prefers a hands on approach to acquiring skills
- Work effectively individually and with team members to achieve customer satisfaction and success
Education on a Business Solutions Consultant Resume
Make sure to make education a priority on your business solutions consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business solutions consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Business Solutions Consultant Resume
When listing skills on your business solutions consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical business solutions consultant skills:
- Effective negotiation, listening and influencing skills to create and maintain successful business relationships
- Interviewing skills among stakeholders
- Substantial (3+ yrs experience) life insurance experience including market, modeling and reporting
- Leverage strategic and operational business consulting skills to help clients improve their claim outcomes, operational efficiencies, and customer service
- Maintain technical skills though identification and completion of appropriate training (SQL, Oracle, Business Objects and Microsoft Products)
- Excellent time management including the ability to manage own time and prioritise workloads to meet deadlines
List of Typical Experience For a Business Solutions Consultant Resume
Experience For IT Business Solutions Consultant Resume
- Strong experience in client facing activities with a demonstrated entrepreneurial and consultative approach
- Experience of delivering change either as part of a larger project or through ownership of RFC’s
- Experience of working with a range of outsourced providers
- Experience in technology service provisioning or consulting within the life insurance industry
- Coaches and mentors less experienced analysts. Assign, check work and provide guidance on assignments to other team members
- Excellent written and verbal communication in English, other languages are an advantage
- Eight + years of professional IT experience with leadership in technical and business analysis
Experience For Assistant VP-business Solutions Consultant Resume
- In technology demonstration or industry experience
- Previous experience in service delivery, product management and relationship management
- Identifying opportunities for process improvement and shaping solution design drawing on
- Representing business teams within larger change projects on behalf of Investment Operations
- Gathering and document business requirements in support of information-related strategies
- Knowledge to assist business areas in defining their information strategy
- Understand a customer’s production system (sizing, technology used, deployments)
Experience For Business Solutions Consultant Resume
- Proficient using Salesforce
- Work on multiple internal projects within Pay360, working closely with internal departments and third-party suppliers
- Liaise with Development teams to communicate any interface requirements and ensure they are accurately documented
- Ensure all Product related issues are communicated back to Product teams
- Report project progress to and liaise with customers and management as required and escalate any project issues in a timely manner as specified in the agreed escalation procedures internally
- Ensure all Customers receive a high standard of service and quality of deliverables in line with the project plan
- Follow company project management and quality procedures and participate in their review and continuous improvement
- The capability to analyse business requirements and identify software solutions
Experience For IT Business Solutions Consultant Resume
- An ability to facilitate meetings and workshops
- The ability to act as an interface between business and technology teams
- The Pre-Sales Consultant’s primary role is to deliver the business and technical features of the product, with the core objective of successfully supporting the sales and professional services organization. This includes the following tasks
- Deliver sales presentations and solution demonstrations, and provide coverage at annual actuarial events and client events
- Provide technical expertise in the sales process in collaboration with sales team
- Identify and qualify clients’ business and functional requirements in order to obtain initial project estimates, identify solution gaps after gathering clients’ requirements and communicate back to product management
Experience For Assistant VP-business Solutions Consultant Resume
- As a life insurance market expert, be aware of industry trends, drivers and regulatory initiatives; understand the competitive offerings and their differentiators in the market, read trade and industry journals to keep abreast of industry thoughts and initiatives
- Provide life insurance expertise and resolve specific product issues
- Actuarial Qualifications – ASA or near-ASA
- Identify and quantify clients’ business problems and functional requirements to perform client-relevant presentations/demonstrations (discovery)
- Deliver presentations and software solution demonstrations to client prospects, annual insurance events and client events
- Respond to RFI’s / RFP / client queries with software features and business content in a timely and professional manner
- Develop new business opportunities across FIS segments, join other business units for comprehensive demonstrations and interface with the product management, professional services, support and development organizations
- As an insurance market expert, be aware of industry trends, drivers and regulatory initiatives; understand the competitive offerings and their differentiators in the market, read trade and industry journals to keep abreast of industry thoughts and initiatives
- Position and promote product/solution offerings to the larger insurance space (beyond healthcare) where applicable
Experience For Business Solutions Consultant Resume
- Prepare documentation on processes and procedures. Roll out and train nationally to ensure consistent best practices. Explore opportunities for streamlining & automating business processes. Maintain a library of Best Practices (provide consistent input to the WFN Lumin solutions)
- Maintain a thorough understanding of ADP product capabilities and processing workflows. Act as the SME for WFN - communicating to the various Implementation Department upgrades, new products & features, and enhancements/releases
- Participate in focus groups, product committees and business conferences as applicable. Provide timely and concise project status updates. This includes an on-going role as the subject matter expert for WFN
- Participate in sessions defining client requirements and propose solutions
- Research best practices, and define standards for client configurations including coordination of tasks for various client sales order processes such as client mergers, database standardizations, migrations, etc
- Support Salesforce implementation based on business needs
- Build and maintain Salesforce reports and dashboards to track KPIs and develop actionable intelligence and metrics around sales funnel
Experience For IT Business Solutions Consultant Resume
- Manage and configure Salesforce Sales & Service Cloud
- Regularly audits data to uncover data integrity issues and/or opportunities for process improvement
- Assist developing business cases and related financial literacy to support cases, and ability to write business cases demonstrating future direction for leveraging information in the member, provider, product, and regulatory domains
- Knowledge of various software development processes, including requirements gathering, analysis and design, and development, agile methodologies, and tools and technologies
- Experience interacting successfully with management and staff across multiple departments
- Create and conduct presentations to inform and influence, with the ability to think laterally and creatively
- Proficiency with Microsoft Office (e.g. Excel, PowerPoint, Word, Visio) for written communication and analysis
- Managing the day to day account relationship post implementation for our Magnum clients, including: analysis of their underwriting data to suggest areas of optimization
- Guiding a client through development of Magnum specifications for their on-going rulebase improvement projects
Experience For Assistant VP-business Solutions Consultant Resume
- The ability to lead workshop sessions for business and underwriting design
- Manage key aspects of the implementation and negotiate priorities to ensure the system is delivered according to the agreed specifications and deadlines, while working with the available resources
- Serves as the highest level business analyst expert, providing leadership on complex projects across multiple business areas, multiple platforms and/or multiple locations
- Provide consulting regarding the practices and methods for defining detailed business requirements including planning, documentation, analysis and alignment to corporate standards
- Define/review high level business requirements which describe the business needs and the scope of the solution – prior to developing detailed business and functional requirements
- Completing field level sales activities
- Sustaining a stable pipeline of business for our technology partners
- Training and Education to the sales force
Experience For Business Solutions Consultant Resume
- Maintaining a consistent and frequent communication network to your region
- Support the execution of the development pipeline and delivery of Voya’s software products including vendor solutions to QA, and ultimately to production
- Oversee the delivery of new Value Added Services (VAS) clients working with the individual delivery teams within Quality Assurance and Test Services
- Work in execution of product development across all teams as part of the development lifecycle
- Develop or modify processes to resolve moderate to complex business issues by using IT solutions, considering computer capacity and limitations, operating time, and form of desired result through understanding past, current and future business unit goals, strategies and plans including current and future roadmaps
- Work with Project and Release Management to sequence/coordinate development activities within software development environment methodologies
Experience For IT Business Solutions Consultant Resume
- Leverage understanding of high level system architecture/portfolio that supports the business process, and the key process areas supported by the IT systems to provide in-depth solution and problem solving
- Identify applicable technology alternatives to given business problems using applied research and tools; reviews new products/services using pre-established evaluation criteria that include architecture standards and the standards to request proposals with outside firms
- Develops a wide variety of job opportunities for customers
- Establishes and maintains active and frequent contact with local community organizations and employers
- Establishes rapport with area businesses
- Performs follow-up of graduates from training and/or rehabilitation programs to evaluate how well local training programs relate to skills needed and desired in the community
- Arranges for employers to speak to participants about employment and employer expectations
- Sets up job fairs and employer events
- Ensure that the ongoing delivery of BAU services to VAS clients are within agreed SLAs and performance standards. Define and use KPIs to monitor these delivery standards
List of Typical Skills For a Business Solutions Consultant Resume
Skills For IT Business Solutions Consultant Resume
- Analytical /data analysis skills
- Communication skills (Functional communication to technical stakeholders, Technical communication to non-technical stakeholders)
- Communicate and facilitate effectively across diverse audiences within and outside the immediate organization
- Business process design and complex business modeling experience including ease and comfort leveraging data to draw and support conclusions from analysis
- Experience in a digital marketing agency, consultancy or client-side marketing department
Skills For Assistant VP-business Solutions Consultant Resume
- Hands on experience of designing and configuring a complex software system in an enterprise environment
- Previous experience with data analytics, ad-tech and digital marketing technologies
- Strong technical acumen with ability to translate big picture strategy into detail system and reporting design
- Life underwriting experience
- Experience working with Development, Test Management, Project Management and Operational methodologies
- Experience of working in a complex project environment with definitive objectives and deadlines
- Experience of SQL Reporting tools and MI Production
Skills For Business Solutions Consultant Resume
- Demonstrate leadership in the life insurance sector by positioning FIS’ software and actuarial libraries
- Demonstrate leadership in the healthcare insurance sector by positioning FIS’ software and solutions
- Demonstrate an understanding of various deployment options and their implications
- Present complex, technology requirements/capabilities to an audience in an effective, digestible, and aesthetically appealing manner
- Excellent written and verbal communication in English, additional European languages are an advantage
- Relevant Solutions Sales Support experience
Skills For IT Business Solutions Consultant Resume
- Relevant Solutions Sales Support experience
- Work with developers, consultants and others to develop and implement effective solutions
- Build strong customer relationships and maintain 100% retention of this base
- Strong business analysis and the ability to prepare clear business requirement documents
- Good knowledge of life insurance risk products sold in North America
- Operate at a high technical level for all phases of IT projects; ensuring broader business implications of proposed IT solutions are considered
Skills For Assistant VP-business Solutions Consultant Resume
- Coaches and mentors less experienced analysts and vendor partners. Assign, check work and provide guidance on assignments to other team members
- Demonstrated knowledge of labor market trends
- Experience in Project Management and / or Test Management in the IT sector
- Working directly with your sales partners to understand their needs to support the sales cycle: setting and exceeding daily, weekly and monthly targets
- Meeting facilitation (in person and virtual)
Skills For Business Solutions Consultant Resume
- Understanding their clients’ key objectives & challenges specific to their industry
- Educating prospects about Gallup’s scientific tools
- Adept at business case requirement gathering, including ability to confidently draw out necessary data by asking questions that lead to meaningful conclusions
- Focus on monitoring and enhancing customer satisfaction with the key objectives of retaining the customer and commitment to further work wherever possible
- Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments
Skills For IT Business Solutions Consultant Resume
- Assists employers in recruiting, interviewing, and hiring qualified applicants
- Act as a Subject Matter Expert (SME) in a service delivery capacity, providing ongoing process / product support
- Manages all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users
- Independently solves complex problems; takes a new perspective using existing solutions
- Participate in budgetary planning discussions to define future resourcing needs for VAS. Monitor budgetary planned expenditure vs actuals
- Enterprise Testing, Quality Standards, and software product knowledge (architecture, infrastructure, security, DevOps, etc.)
Skills For Assistant VP-business Solutions Consultant Resume
- Business requirement knowledge (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
- Functional requirement knowledge (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
- Consensus building to gather requirements
- A high level of problem solving and communication abilities, particularly when it comes to technical content
- Willingness to learn about a broad range of marketing specialities
- A desire to progress and grow as a marketing and analytics professional
- Three to six years in a management consulting environment focused on operational engagements
- Identify and evaluate performance improvement opportunities, leveraging financial and operational metrics
Skills For Business Solutions Consultant Resume
- Two to four years in a management consulting environment focused on operational engagements
- Execute a proper sales process (discovery, strategy, demo engagement, deep dives/POC’s and reporting progress)
- Help establish an environment/culture of innovation, over-execution, technical/business understanding and ownership
- Prepare analytical reports and make presentations to facilitate the selection and decision making process of firm leadership
- Consistently closing sales to achieve individual and team goals
- Thorough understanding of ADP products & implementation procedures
- Advanced knowledge of Microsoft Office Suite, Visio, Microsoft Project Plan, Live Meeting, Remote communication tools
- Provide presales support to Sales Team Members when necessary including estimates of effort
- Acquire knowledge of existing versions of software used in the company and keep up to date with new releases/development
Skills For IT Business Solutions Consultant Resume
- An understanding of how to manage work to meet the customer’s expectations and control scope
- The ability to build relationships with key customers’ IT staff such as project and programme managers when working on implementation
- Identify solution gaps after gathering clients’ requirements and communicate back to product management
- Monitor and manage data integrity while promoting best practices for system usage
- Manage and configure Salesforce integrations, including custom integrations
- Proficient in Lightning Platform and capabilities
- Abide by team coding standards, development processes and best practices
List of Typical Responsibilities For a Business Solutions Consultant Resume
Responsibilities For IT Business Solutions Consultant Resume
- Ensure VAS delivered by Quality Assurance and Test Services are supported by collateral which is maintained up to date and consistent with changes to the services
- Confidently use advanced features of Word/Excel/Access and preferably experience of Visio
- Identify, initiate and oversee the delivery of improvement initiatives for the BAU VAS services, working closely with the teams responsible for delivering them
- Build out the overall solution design for what we think we need to show the client to win the deal
- Determine the tasks required to build the solution
- Work with the project manager (if applicable) and sales leader to build this out into a project plan, determine tasks and assign owners, delivery dates, task dependencies, deliverables and milestones, acceptance criteria; vet the overall plan with the client
- Make sure that our deliverables are adjusting as the evaluation progresses, since these tend to evolve and our deliverables get updated as we learn more from the client; ensure that deliverables are appropriately tested
Responsibilities For Assistant VP-business Solutions Consultant Resume
- An experienced industry practitioner with substantial (3+ yrs experience) life insurance experience including market, modeling and reporting
- Big 4 consulting background advantageous
- Manage the team delivering the a demo or proof of concept exercise – both in terms of leading the team and in terms of reacting to new information, changing or additional requirements
- The Business Solutions Consultant’s primary role is to deliver the business and technical features of the product, with the core objective of successfully supporting the sales and professional services organization. This includes the following tasks
- Provide technical expertise in the sales process in collaboration with sales team, specifically assisting with deployment of the Prophet suite for prospective clients to evaluate
- Assist existing clients understand the technical aspects of the Prophet suite and maximize the use of Prophet
Responsibilities For Business Solutions Consultant Resume
- Identify and qualify clients’ business and technical requirements in order to obtain initial project estimates, identify solution gaps after gathering clients’ requirements and communicate back to product management
- Strong knowledge of system architectures, database and workflow technology
- Substantial life insurance experience
- Strong working knowledge of various data capture/OCR, business process management and enterprise content management products/solutions. Knowledge of FIS’ Formworks and Macess solutions highly desirable
- Thorough understanding of various software deployment options (on-site, cloud, BPO)
- Build a quantitative business case and articulate a return on investment (ROI)
- Project lead where a specific project manager is not required and / or available, leading the delivery of change, working with TPA’s on behalf of business teams
- Technical consultancy when developing new products or models
- Analysis of specific aspects of projects and proposed change
Responsibilities For IT Business Solutions Consultant Resume
- Significant knowledge of SLI process and procedures, end to end, across multiple teams or departments
- In depth and wide range of Investment Management experience obtained through any key stakeholders in the industry for example TPA’s or other Investment Managers
- Maintain a profession appearance in line with SDL’s corporate culture and standards including timely communication with team and attendance to meetings/appointments
- Confidence and charisma to build relationships with clients via telephone, email and in person
- Advanced aptitude in Excel and PowerPoint is required with the ability to draw insights from large data sets
- Knowledge of the insurance claims process, particularly Auto physical and Auto Casualty verticals
- Hungry to be mentored, developed and coached
- Work collaboratively and communicate well with the wider sales and specialist teams
- Organised and results orientated
Responsibilities For Assistant VP-business Solutions Consultant Resume
- Grow new Share of Wallet opportunities through targeted and insightful client meetings. Provide our customers with tailored commercial insights
- Generate and execute new business leads
- Create structure in ambiguous spaces
- Excellent interpersonal and communication skills, both written and verbal including: delivering difficult messages, giving public presentations, leading workshops, negotiating/prioritizing resources, and providing demonstrations to clients
- Show true teamwork, have a flexible and team-based approach to working with the ability to be able to carry out research and work independently and take personal accountability
- Payment Systems industry knowledge
- Knowledge of TSYS products and services, specifically PRIME would be an added advantage
- Provide onsite and remote consultancy to customers and internal teams, from pre-sales stage to project delivery and post-implementation
Responsibilities For Business Solutions Consultant Resume
- Work with customers to capture requirements, understand scope, drive the design process and produce statement of works and/or technical design of proposed solution
- Consult with customers to agree and produce customer specification of requirements, in sufficient detail to enable the Configuration team to configure the application software
- Configure CSS standard software applications to meet requirements, provide pre-sales support for business development opportunities, assist in producing time estimates for delivery activities to support the sales process
- Resolving queries relevant to the team activities, produce daily updates to communicate progress to internal and external stakeholders
- Make efficient use of time and handle multiple tasks at any one time
- Provide innovative and insightful support to the sales team
Responsibilities For IT Business Solutions Consultant Resume
- Collaborate closely with senior sales executives on sales strategy and execution
- Uphold the highest level of standards in the team’s execution of the sales process, including Request for Proposals (RFP) submissions, statement of work (SOW) discovery and delivery
- Provide direction to more technical team members and challenge them to find new application areas of the solution(s) and approach every challenge with an innovate outlook; Understand that a pre-sales environment is largely driven by opportunity and that direction and priority can change overnight
- Certified Salesforce Administrator essential required. Salesforce Platform Dev I and II certifications desirable
- Business and functional requirement knowledge specific to shared corporate functions such as Finance, HR, Financial Risk, Legal, Compliance, etc. (i.e. elicitation of requirements, planning, documentation, analysis and alignment to standards)
- Consult with firm leadership on a regular basis
- Identify needs and requirements information from firm leadership
- Translate needs and requirements into solutions, alternatives and designs
Responsibilities For Assistant VP-business Solutions Consultant Resume
- Work with project managers on large projects
- Perform project management and leadership tasks on assigned projects
- Wolters Kluwer CCH ProSystem fx Engagement is required
- Thomson Reuters GoFileRoom and Thomson Reuters GoSystem Tax are required
- Microsoft Windows is required
- Proficiency with Microsoft Office 2010 is required
Responsibilities For Business Solutions Consultant Resume
- Proficient SharePoint Server is required
- RFP software such as Sant Suite
- Partner with prospective and current customers to identify and evaluate opportunities for performance improvement
- Analyze client’s financial and operational performance, evaluate business processes and operations, and recommend solutions to improve customer satisfaction, indemnity accuracy and operational efficiency
- Partner externally with clients and internally with account teams to design target SaaS implementations appropriate to client businesses with corollary solutions that address existing client conditions and scale for future opportunities. Assess outcome and highlight benefits for clients on an ongoing basis
- Identify business opportunities and collaborate with leaders to obtain agreement and support
Responsibilities For IT Business Solutions Consultant Resume
- Establish and maintain collaborative partnerships with key stakeholders and technology partners
- Mastery of Microsoft Office programs; particularly Excel
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