Cafe Manager Resume Sample
Eliane Wilderman
88166 Schoen Burg,
San Francisco,
CA
+1 (555) 429 6627
Work Experience
Cafe Manager
02/2018
-
PRESENT
Chicago, IL
- Maintains records of employee’s performance and dining room food and labor costs
- Demonstrates passion for food and beverage operations in a customer focused environment
- Previous café experience in a high volume environment an asset
- Passionate about product knowledge - including a thorough working knowledge of coffee
- Business acumen, understanding of profitability and how to drive it
- Computer skills – Micros (POS), and MS Office software required
- Review store procedures and communications to ensure alignment with group’s strategy
- Build relationship with Reader’s Advantage group by planning monthly/quarterly café/ RA promotions
Cafe General Manager
03/2015
-
10/2017
Detroit, MI
- Act as a positive, contributing member within the hotel’s management - encouraging communication, cooperation and assistance among all staff
- HR7 - Cafe Manager (West)
- Cultivate a “Count on Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10 % time)
- Monitor performance in achieving Key Performance Indicators (KPI’s) and Mystery Visit targets
- Fun, dynamic, and friendly personality
- Excellent communication, listening, and motivational skills
- Managing your KPI’s
Cafe Third Key Manager
03/2008
-
02/2015
San Francisco, CA
- Experience of working in Cafes, Quick Service Restaurants, Food Service, Restaurants, Pubs or similar
- Leading a Cafe team of 13 in Aberystwyth within the Tesco Store
- Leading a Cafe team of 5 in Addlestone within the Tesco Store
- Leading a Cafe team of 10in Broadstairs within the Tesco Store
- Contributes to small business credit training and portfolio service functions, as needed, to support the Bank’s credit quality and growth goals
- Manage your KPI’s
- Leading a Cafe team of 7 in Aberdare within the Tesco Store
- Proven leadership experience in a Food Service environment
Education
Johnson & Wales University
2004 - 2008
Bachelor's Degree in Culinary Arts
Professional Skills
- Excellent planning and organization skills with the ability to change course (adaptable) at a moment’s notice
- Strong organisational skills so your restaurant runs efficiently and your team executes the brand standards perfectly
- Proficient computer skills including MS Office products including Word, Excel, and PowerPoint
- Daily management of the look of the cafe– ensuring the visual of the product is high class and providing an excellent guest experience
- Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
- Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
- Management experience in a similar operation and a track record of inspiring and developing your team
How to write Cafe Manager Resume
Cafe Manager role is responsible for research, retail, software, payroll, credit, training, marketing, purchasing, planning, reporting.
To write great resume for cafe manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cafe Manager Resume
The section contact information is important in your cafe manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cafe Manager Resume
The section work experience is an essential part of your cafe manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cafe manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cafe manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cafe Manager resume experience can include:
- Exceptional time management, decision making and planning skills
- Experience managing and developing others and the ability to build and maintain relationships
- Consistently following Fairmont Brand and Service Promise, Service Essentials and LQA standards to continually enhance guests’ experiences
- Evidence of developing successful hospitality teams
- Evidence of growing guest satisfaction
- Supervisory experience in a healthcare, senior living, retirement or related environment desirable
Education on a Cafe Manager Resume
Make sure to make education a priority on your cafe manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cafe manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cafe Manager Resume
When listing skills on your cafe manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cafe manager skills:
- Communicates effectively with all team members, patients and families
- Maintains café overhead by properly staffing and stocking perishable goods based on monthly projected budgets
- Provide an outstanding customer service experience by sharing the TOMS Give, product and brand knowledge to provide the highest level of care to customers
- Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
- Previous experience in a business/corporate dining role
- A strong commercial acumen and track record off growing both sales and profit
List of Typical Experience For a Cafe Manager Resume
1
Experience For Cafe General Manager Resume
- Demonstrated knowledge of food purchasing, including product specifications and use of formal bidding/award systems
- Experience in a restaurant service driven environment
- Experience as a shift lead / supervisor or manager in a quick service cafe or restaurant
- Constantly improve cafe functioning and create a warm, welcoming environment
- Work flexible hours including early mornings, weekends, nights, or holidays
2
Experience For Cafe Alfresco Manager Resume
- Lead training and leadership to store team to ensure highest-quality standard across every customer served
- Circulate through restaurant and coordinate activities of Team Member’s to provide efficient and courteous service to our guests
- Check on guests’ satisfaction, attend guests’ needs and complaints with proper follow up
- Take responsibility for the business performance of the cafe
- Analyse and plan cafe sales levels and profitability
3
Experience For Cafe Third Key Manager Resume
- Create and execute plans for sales, profit and staff development
- Implement budgets from senior management
- Recruit, train, manage and motivate staff
- Ensure high standards of quality control, hygiene, and health and safety are maintained
- Escalate any issues to the F&B Manager
- Find, develop & lead the best cafe team
- Strive to always do better for your guests
- Really own your P&L to make your cafe efficient & profitable
4
Experience For Giovane Cafe Manager Resume
- Successful Manager, Deputy or Assistant within in cafes, restaurants, pubs or fast food, etc
- Takes ownership & has grown sales in a business
- Thrives in a branded business, with set menus, food specs, etc
- Frequent improvement of the service delivery in all areas of the outlet
- Ensure POS system is updated and menu analysis completed quarterly
- Actively participate in the Fairmont Pacific Rim’s Sustainability program move departmental initiatives forward
- Manages operations and supervises staff
5
Experience For Assistant Cafe Manager Resume
- Interviews, hires, trains, and coaches employees
- Plans, markets and executes special events/promotions in the cafe
- Prepares and maintains volume trend analysis reports on a daily basis
- Manages cafe operations and supervises staff
- Oversees daily administrative and operational tasks
- Handles all aspects of staff management
- Maintains knowledge of the market place and trends
6
Experience For Assistant Outlet Manager, Asian Market Café Resume
- Manages cost controls and control expenditures for the account
- Oversees sanitation and safety of assigned unit(s)
- Purchases and manages inventory
- Acts as the direct liaison with the client
- Support events and strategic partnerships at a store level to engrain the TOMS store into the local community
- Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
7
Experience For Asst Cafe Manager Resume
- Communicate on various levels to include management, customer and associate levels
- Consistently develop staff awareness of café, cleanliness and guest observation
- Meet deadlines for fudge production and customer requests
- Manage supply inventory and place orders when needed, per designated budgets
- Able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
- Become Serve Safe certified
- Develop operational plans for the staff along with schedule management
8
Experience For Sales Manager, Full Line Cafe Manager Resume
- Manage budget and inventory across entire cafe
- Coach and develop employees and ensure highest-quality standard across every customer served
- Respond quickly to feedback and implement change real time
- Passion for health and wellness and willingness to learn
- Manage budget and inventory across entire café
- Determine competitive sales goals and grow them each month
- Be particular about efficiency, cleanliness, and overall flow of operations
- Manage a team of culinary personnel
- Determine and implement appropriate back office systems
9
Experience For Small Business Cafe Manager Resume
- Direct supervision of entire MZ Program Team
- Skill and knowledge in food service accounting procedures, to develop unit operational reports and budgets. Knowledge of and experience in financial management and accounting principles
- Proven knowledge of dining and/or retail budget management to develop and implement methods to control cash, food and labor costs, retail prices, inventory, and equipment
- Demonstrated mathematical, accounting, and cashiering skill to operate cashier, interpret financial data, monthly reports, and make recommendations and proposals for retail prices
- Three years of work experience as a supervisor/manager in the food service industry
- ServSafe certification is required
10
Experience For Assistant Manager Terrace Cafe Resume
- Operational knowledge of food service equipment and maintenance requirements
- Walk, bend and stand throughout work shift
- Lift and carry an average of 20 pounds
- Leader of retail/hospitality store environments
- Carry, push, pull up to 30 pounds
- Eligibility to apply for OBI Scholarship
List of Typical Skills For a Cafe Manager Resume
1
Skills For Cafe General Manager Resume
- Analytical and problem solving skill to identify, research and solve a wide range of work related problems
- Demonstrated working knowledge of automated retail business system. Proficiency in use of personal computer and standard office applications
- Demonstrated track record of improving sales figures and KPI achievements
- Demonstrated ability to provide leadership and technical expertise to the small business and commercial lending areas of the Bank
- Previous experience presenting information to senior management and the Board of Directors
- Retail marketing experiences are highly desirable
- Physical ability to operate café./ restaurant food preparation equipment
2
Skills For Cafe Alfresco Manager Resume
- Demonstrated ability to resolve sensitive issues with other departments
- An excellent knowledge of market trends and able to embrace new challenges within a high volume environment
- Operates within the budget and identifies new ways to improve the business
- Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
- P&L accountability and contract-managed service experience is desirable
- Three to five years of foodservice management experience required
- Overseeing the Front of the House Logistics, Back of the House Logistics, Catering Program, Micro Kitchens, and Offsite MZ Offices
- Maintaining high staff morale and encouraging the team to share best practices to improve service offerings
3
Skills For Cafe Third Key Manager Resume
- Operating a Cafe team of 5 inside the Irvine Tesco
- Operating a Cafe team of 7 inside the Banbury Tesco Extra
- Operating a Cafe team of 10 inside the Montrose Tesco
- Operating a Cafe team of 10 inside the Long Eaton Tesco
- Operating a Cafe team of 9 inside the Osterley Tesco Extra
- Operating a Cafe team of 8 inside the Sutton Cheam Tesco
4
Skills For Giovane Cafe Manager Resume
- Operating a Cafe team of 6 inside the Newtown Tesco
- Operating a Cafe team of 10 inside the Warrigton Tesco
- Operating a Cafe team of 12 inside the Newport Spytty Tesco Extra
- Operating a Cafe team of 6 inside the X Tesco
- Operating a Cafe team inside the Streatham Extra Tesco
- Analyzing sales trends to identify trends and work with Culinary team to develop menu ideas
- Works with management team in creating and implementing in-store café related events while looking for ways to increase community awareness of TOMS Roasting Co
- Oversees the daily closing out and accounting of cash receipts and the depositing of monies
- Complete recruiting, staffing and scheduling of approximately 20 team members
5
Skills For Assistant Cafe Manager Resume
- Manages all financials including budget development, forecasting, and financial reporting
- Manage and support daily and cleaning schedules, opening and closing procedures
- Design and develop all operational aspects of MZ’s culinary program together with Chef, including creating operational systems to help drive growth
- Look for ways to expand or reduce café menu by keeping offerings on par with local competition and having a varied selection of local top tier vendors
- Supervises staff in the clean-up and closing of staff, ensuring proper food storage and sanitation procedures are followed
- Makes recommendations for changes and improvements in menu items, pricing, and marketing strategies to increase café sales
- Check outlet’s opening and closing checklist and ensure mis-en-place is completed
- Make improvements to the running of the business and developing the cafe through continuous improvement and innovation
6
Skills For Assistant Outlet Manager, Asian Market Café Resume
- Focus your energy on product availability, upselling & controlling costs
- Coordinates marketing efforts of the Senior Living Community with the Business needs to maximize revenues and resident satisfaction
- Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
- Ensure all products are received and stored according to Standard Operating Guidelines
- Train all new associates using kitchen tools, mentor checklists and Standard Operating Guidelines
- Welcome, greet and address customers in friendly and courteous manner while providing prompt and outstanding services to customers
- Create and implement innovative training programs to keep barista team fresh with scalable metrics for areas for growth and/or success
- Attends and participates in local coffee related events, including barista competitions, cuppings and SCAA seminars
- Operational knowledge of the cash register, cash handling procedures, and reconciliation of multiple cash banks and reports
7
Skills For Asst Cafe Manager Resume
- Salaried compensation of $47,476 starting
- Section 125 Flexible Spending Account
- Grease-free environment (don't have to go home smelling like a French fry!)
- Expert knowledge of Bank products and services that result in successfully capitalizing on all opportunities to cross-sell the Bank’s products
- Supervises the work activities of Sales Team Members FT/PT and Temporary Team Members including
- Be passionate about great guest service and deliver this well, through engaging your team
- Organise marketing activities, such as promotional events
- Prepare reports at the end of the shift/week, including staff control, food control and sales
- A real passion to deliver outstanding customer service every day and to every customer
8
Skills For Sales Manager, Full Line Cafe Manager Resume
- On the floor management, leading from the front line every day
- Regular coaching of team to promote development
- Ensures compliance with proper sanitation and cleaning standards
- Rolls out new culinary programs in conjunction with Company marketing and culinary team
- Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Handle customer relations and provide guidance to store employees during difficult customer situations
- Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
- Knowledge of financial, budgetary, accounting and computational practices
- Oversees all P&L and budgeting as it pertains to the account
9
Skills For Small Business Cafe Manager Resume
- Coordinates marketing efforts of the cafe with the business needs to maximize revenues and customer satisfaction
- Place all orders needed for day to day Beverage service operations; including Coffee flavorings, Promotions, POS, Pepsi products
- Ensure cash control, till management is followed according to Scheels Cashier Guidelines
- Prepare all beverage products according to Starbucks™ recipes, guidelines and food safety
- Maintain working knowledge of recipes and prepared foods
- Maintain an orderly and exceptionally clean appearance of personal work space and surrounding areas
10
Skills For Assistant Manager Terrace Cafe Resume
- Cafe General Manager - Prescot
- Cafe General Manager - Cardiff
- General Manager - Cafe
- Cafe General Manager - Consett
- Cafe General Manager - Twickenham
- Cafe Team Member - Sutton
List of Typical Responsibilities For a Cafe Manager Resume
1
Responsibilities For Cafe General Manager Resume
- Direct Deposit or Pay Cards
- Relevant commercial, small business, credit scoring, collections and workout, lending, and credit administration experience, in addition to 3-5 years previous management experience or equivalent
- Experience directing and controlling the activities of a small business lending area, with responsibility for planning, budgeting, implementing, and maintaining costs, methods, and associates
- Experience interacting with senior management or executive levels on matters concerning functional area, divisions, and/or customers. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading other senior-level managers
- Establishes and enforces café policies and procedures including customer service standards, personal conduct rules and dress code to ensure client satisfaction and smooth running of café
- Trains staff on different operations of the café including the preparation of food and beverages, ordering and storing of food at required temperatures, taking orders and preparing food, cashiering, and re-stocking of food items
2
Responsibilities For Cafe Alfresco Manager Resume
- Communicates and coordinates work efforts with Executive Chef on issues of quality and quantity of food items ordered daily for the café
- Receives customer feedback and comments, addresses negative feedback, and implements corrective actions
- Critiques staffs’ performance at assigned food stations and provides suggestions for improved performance
- Prepares work schedules and makes daily work assignments to ensure café is properly staffed and fully operational
- Reviews daily revenue reports and expense reports for food and labor and prepares reports for management
- Reports on café sell through to management team on a weekly basis
3
Responsibilities For Cafe Third Key Manager Resume
- Develop operational plans
- Generous Meal Discounts
- Express Store Manager
- No alcohol service
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