Chain Manager Resume Sample
Magnolia Bednar
6398 Schumm Ford,
San Francisco,
CA
+1 (555) 193 2186
Work Experience
Chain Account Manager
03/2018
-
PRESENT
New York, NY
- Make in person presentations – communicating verbally information about Campari’s brands and portfolio
- A mobile phone with a free subscription
- 30 days of leave per year based on a 40 hour workweek
- An open and informal company culture and a team of enthusiastic colleagues
- Plenty of opportunities to grow and to develop yourself
- Manage the development of new and existing multi‐unit business within assigned region, defines project scope and assumes ownership of all prime vendor presentations and participates in the regions long range planning process
- Collaborates with key decision‐makers and executives of accounts and prospective accounts to build and maintain business relationships
- Utilizes and applies customer profitability and pricing models to negotiate customer agreements. Reports monthly to leadership team regarding current and potential customer activities and developments
Suppy Chain Management Manager
05/2011
-
09/2017
Detroit, MI
- Creates and reviews monthly reports to include customer KPI, locked‐in‐pricing and proprietary items lists
- Maintain knowledge of segment through industry magazines and local culinary organizations Demonstrate and deliver understanding of Foodservice Industry and operations
- Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance Collaborates with direct supervisors to develop capital and operational budget needs for the department
- Six years previous business development experience or an equivalent combination of education, training, and experience
- Engage distributor in the process of aligning program goals and objectives. Work toward achieving increased volumes and assist distributor in attaining Company objectives
- Serve as the primary contact for distributor sales teams to ensure they are informed of local and national objectives and programs, while providing support for all sales-related activities
- Meet with distributor sales teams on a monthly basis, including general sales meetings and meetings with individual teams
Quality Distribution & Cold Chain Manager
08/2006
-
04/2011
Los Angeles, CA
- Assist in local program development with focus on execution, delivering compliance and conversion targets against North America programs
- Develop strong working relationships with top 100 chain accounts
- Stay informed of customer and consumer trends; develop programs to capitalize on such trends
- Align with key local events and participate where the opportunity fits the Company strategy, including the execution of national initiatives in the local market
- Actively participate in promotions and events, which often occur in the evenings or on weekends
- Execute product seminars at accounts and with the distributor sales teams
- Report quarterly progress on new account listings
- Provide bi-weekly market activity report to supervisor to include list of objectives, accomplishments, competitive activities, special projects and/or any needs
- Provide market updates, including feedback on marketing effectiveness and sales initiatives for programs, POS, advertising, etc
Education
University of Maine at Farmington
2001 - 2005
Bachelor's Degree in Engineering
Professional Skills
- Develop and execute both short and long term sales plans and programs in conjunction with Senior Management, to ensure profitability and growth of the Company’s products
- Skills - Excellent analytical skills and the ability to translate complex data into actionable business solutions
- Strong negotiation skills; demonstrate an entrepreneurial spirit
- Experience and proven personal competencies in communication with an emphasis on good oral/written skills that allow for clear, concise presentations
- Conduct oneself in an ethical and professional manner with strong interpersonal skills
- Excellent people, communication, negotiation and collaboration skills
- Three to five years’ experience with alcoholic beverages sales experience
How to write Chain Manager Resume
Chain Manager role is responsible for training, contribute, creating, negotiation, coaching, digital, retail, finance, credit, database.
To write great resume for chain manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Chain Manager Resume
The section contact information is important in your chain manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Chain Manager Resume
The section work experience is an essential part of your chain manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous chain manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular chain manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Chain Manager resume experience can include:
- Good communication in Spoken and Written English and computer skills
- Category Management experience with a CPG company and leading direct reports
- Prepares and delivers professional sales presentations to chain buyer(s) by balancing the company’s priorities and customers’ needs
- Leverage PRUSA tools and technology to elevate brand effectiveness within key Chain Accounts’ online environments (e.g., retailer websites)
- Experience with database software (Ex: Nielsen)
- To create and heighten awareness for our brands, maximize brand and profit growth and develop excellent relationships with the chain account.
Education on a Chain Manager Resume
Make sure to make education a priority on your chain manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your chain manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Chain Manager Resume
When listing skills on your chain manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical chain manager skills:
- Strong presentation skills; specifically, experience presenting to retailers
- Experience with a Spirits, Beer or traditional Consumer Package Goods company
- Effectively leverages Distributor teams to support key account activities as needed
- Experience calling on or executing through regional and national accounts
- Experience working with brand and local teams to create relevant pricing and promotional calendars
- Experience creating annual plans by account, distributor or market
List of Typical Experience For a Chain Manager Resume
1
Experience For Chain Account Manager Resume
- Strong knowledge about design of technical sales’ refrigeration / cold chain system / commercial air conditioning
- Managing internal scanning issues and product setups inside chain retailer
- Responsible for sales, promotion, and marketing of brands by providing maximum company sales through planning, executing, follow-up, evaluation, and review
- Provide timely market information to management team regarding pricing, merchandising, and market trends
- Monitor and implement pricing, merchandising, and competitive activity
- Monitor pricing, merchandising, and competitive activity
- Partner with suppliers to identify and prospect chain account opportunities such as joint sales calls, product marketing/promotions and business reviews
- Provide sales training, brand awareness, and development direction to internal sales professionals and chain buyers
- Participate in out-of-market sales blitzes
2
Experience For Chain District Manager Resume
- Organizing chain account activities through setting goals and objectives, developing strategies for continued growth, defining relationships with the chain account buyer and solving issues related to a given chain.
- Consistently presenting chain strategies, discussing chain issues and giving chain status updates at sales meetings. Developing sales forecasts and scheduling of timeline of product delivery.
- Implement Continuous Improvement: Behaviors which result in the improvement of existing processes or development of new processes leading to greater efficiency. It also includes the implementation and management of change. This includes effective business judgment and critical thinking, as well having a systemic perspective of the business.
- Negotiate Conflict Through Collaboration: Behaviors that involve the resolution of conflict, seeking win-win outcomes, picking battles carefully, and dealing with people in a respectful and straightforward way. This means dealing directly with other functions, creating a team approach to problems and discouraging a we vs. them mindset.
- Create Customer Satisfaction – Sales: Behaviors that involve direct interaction with external customers (trade/market) and lead to increased satisfaction on the part of the customer. Includes creating a culture of customer excellence, being responsive to needs, etc.
3
Experience For Suppy Chain Management Manager Resume
- Build Supplier Satisfaction - Sales: Behaviors that involve direct interaction with suppliers which lead to increased satisfaction on the part of the supplier. Includes developing strong working relationships, understand and responding to supplier opportunities, being proactive and a good business partner
- Implement Continuous Improvement: Behaviors which result in the improvement of existing processes or development of new processes leading to greater efficiency. It also includes the implementation and management of change. This includes effective business judgment and critical thinking, as well having a systemic perspective of the business
- Create Customer Satisfaction – Sales: Behaviors that involve direct interaction with external customers (trade/market) and lead to increased satisfaction on the part of the customer. Includes creating a culture of customer excellence, being responsive to needs, etc
- Develop a relationship with the designated national chain buyer and/or any respective regional buyer
- Manage and organize sales plan to achieve sales target of cold chain and flow controls in Thailand as per individual and company objective by monthly, quarterly, annually and long-term basis
4
Experience For Quality Distribution & Cold Chain Manager Resume
- Develop new business opportunity
- Able to take initiatives and drive for result
- Responsible for all Southern Glazer’s sales and profitability goals assigned
- Establish and maintain relationships with regional and national buyer
- Monitor field implementation and execution of national programs to ensure: accurate product pricing; effective discount management; and management of program deadlines
- Help monitor the impact and effectiveness of programs currently in place
5
Experience For Manager Suppy Chain Resume
- Conduct spot checks on inventory and monthly pricing report for products
- Coordinate and monitor ads, in-store features and activities
- Monitor inventory levels to ensure product availability, replenishment, and distribution
- Track sales dollars and cases on a monthly, quarterly, and annual basis. Identifies short and long account opportunities and creates plans to leverage products/relationships
- Help coordinate, chain sales calls, vendor meetings, and vendor visits
- Turn in monthly reports to the Regional Manager, and attend all scheduled sales meetings
6
Experience For Local Chain Account Manager Resume
- Attend chain account promotions and events when necessary
- Perform other management responsibilities, as assigned
- Supervise the activities of assigned accounts to ensure maximum sales and profits
- Coach, direct, and counsel team members on overall performance; define expectations and monitors progress
- Monitor field implementation and execution of national and regional programs to ensure: accurate product pricing, effective discount management, and management of program deadlines
7
Experience For Manager, E-commerce Suppy Chain Resume
- Establish a course of action to accomplish sales and specific goals/programming
- Track sales dollars and cases on a monthly, quarterly, and annual basis
- Identify short and long term account opportunities and create plans to leverage products and relationships
- Attend chain account promotions and events
- Provide reports and maintain communication of current and projected goals/objectives
8
Experience For Chain Activation Manager Resume
- Manage Execution to Attain Results: Behaviors which involve managing people to accomplish goals, including performance management, effective delegation, creating accountability, ensuring high standards and clear goals, etc. This competency includes identification of priorities and actions that have the greatest impact on outcomes and business results.
- Focus on Profitability: Behaviors which have a direct impact on profitability, outside of process improvement activities. Attract, Coach, & Promote Talent: Behaviors that contribute to the development of the skills and knowledge of direct reports. This competency includes creating a learning and training environment, coaching and providing feedback, and developing people’s careers.
- Demonstrate Professionalism: Behaviors that contribute to creating an environment of respect and professionalism. Demonstrates excellent communication skills; high integrity; personal responsibility and initiative; treats people with respect; encourages diversity; maintains a positive, professional demeanor; and is serious-minded about responsibilities.
- Manage Execution to Attain Results: Behaviors which involve managing people to accomplish goals, including performance management, effective delegation, creating accountability, ensuring high standards and clear goals, etc. This competency includes identification of priorities and actions that have the greatest impact on outcomes and business results
- Demonstrate Professionalism: Behaviors that contribute to creating an environment of respect and professionalism. Demonstrates excellent communication skills; high integrity; personal responsibility and initiative; treats people with respect; encourages diversity; maintains a positive, professional demeanor; and is serious-minded about responsibilities
- Abilities - Ability to excel in areas of both creativity and analytics. Excellent problem solving skills and thinking outside the prescribed methods is needed in order to maximize opportunities in a highly competitive business environment. Ability to apply persuasive selling techniques utilizing a fact-based selling approach rooted in customer and consumer insights
List of Typical Skills For a Chain Manager Resume
1
Skills For Chain Account Manager Resume
- Experience selling through non-direct sales forces
- Demonstrate and deliver understanding of Foodservice Industry and operations
- Sales experience in the wine, spirits, beer or FMCG industry with at least 3 years working with chain accounts
- Experience calling on Operators and Regional Chains
- Evaluating chain performance through measuring and reporting results, evaluating and correcting performance and administering policies and procedures.
- Working knowledge of internal SWS/PWS operations systems to include Neptune, Diver SharePoint etc
- Working knowledge of internalSGWS operations systems.
2
Skills For Chain District Manager Resume
- Providing leadership in making decisions, developing programs and communicating with and motivating sales organization to execute on set programs.
- Expediting dealer problems in areas of pricing and delivery, etc. Assisting in planning and coordination of pricing and delivery, etc.
- Understand areas of customer focus, including Sales Building, Staffing, Profitability, and Compliance
- Provide timely and important market information regarding pricing, merchandising, and market trends to chain buyers
- Obtains appropriate distribution of supplier brands in chain(s) account base by presenting and selling based on the brands’ features and benefits
- Acquires new business through development of a key account prospect list and implementing business plans accordingly
3
Skills For Suppy Chain Management Manager Resume
- Utilizes and applies customer profitability and pricing models to negotiate customer agreements
- Reports monthly to leadership team regarding current and potential customer activities and developments
- Creates and reviews monthly reports to include customer KPI, locked-in-pricing and proprietary items lists
- Implement sales and marketing programs throughoutall clusters of assigned chains that highlight key vendor initiatives and corporate vendor goals
- Work with On and Off Premise sales teams in terms of support and training
4
Skills For Quality Distribution & Cold Chain Manager Resume
- Travel required, including overnight stays (about 20% of the time)
- Adapt and can assist a variety of internal customer groups and varying personality types
- Stay apprised of federal, state and local laws affecting the beverage/alcohol industry within account responsibility
- Position also requires knowledge of principles and processes for providing exceptional customer service within the industry
- Generate profitable sales by selling solutions that meet the customer's long term needs
- Prepare, present and own the bottom-up sales planning process for assigned region
- A lcohol Beverage Commission (ABC) License, as required by the state
5
Skills For Manager Suppy Chain Resume
- Meet company vehicle insurance requirements.
- Alcohol Beverage Commission (ABC) License, as required by the state
- Communicate effectively with executives, employees, vendors and customers (both internal and external) at all levels of the organization, in person, via telephone and email or other written correspondence
- Computer proficiency required in MS Office Products, including Word, Excel, PowerPoint and Outlook; ability to use advanced computer functions, including navigating the Internet
- Manage the development of new and existing multi-unit business within assigned region, defines project scope and assumes ownership of all prime vendor presentations and participates in the regions long range planning process
- Excellent proficiency in MS Word, Excel, PowerPoint, and Outlook
- Industry related sales experience within the distribution, hospitality or supplier community
6
Skills For Local Chain Account Manager Resume
- Valid state motor vehicle operator’s license and ability to obtain and maintain auto liability insurance in accordance with State laws
- Collaborates with key decision-makers and executives of accounts and prospective accounts to build and maintain business relationships
- Coordinates the demonstration or presentation of products and discusses applications, using samples or marketing material, emphasizing salable features based on price or value to benefit customer’s business operations
- Manages credit terms within established parameters created by the finance department and directs collection of accounts receivable to manage credit relationship with customers
- Provides direct line of communication with the US National Chain support departments and Regional Chain Support Manager
7
Skills For Manager, E-commerce Suppy Chain Resume
- Participates in training the Customer Development Specialist and Associates to ensure their understanding of the Regional Chain Manager’s role and of key customer relationships
- Maintain knowledge of segment through industry magazines and local culinary organizations
- Collaborates with direct supervisors to develop capital and operational budget needs for the department
- Monitor merchandising, and competitive activity in assigned chains by conducting monthly pricing reviews, noting any errors and reporting them to assigned chain pricing coordinators
- Work with sales teams, merchandisers, and retail accounts to track and ensure placement of P.O.S. and other support items
- Help coordinate holiday shows, vendor meetings, and vendor visits
- Create monthly sales tools and profit sheets to help the sales team drive sales to your respective chains
- Pre plan annual chain sales plan to align with both corporate and vendor goals; present an ad strategy or floor planner strategy using available pricing to maximize selling opportunity
- Proficient in MS Office (Word, Excel, and Outlook) and 10 key by touch. In-depth and sophisticated understanding of wine and spirits to include regions/varietals, product/food pairing techniques, basic production, and service
8
Skills For Chain Activation Manager Resume
- Lift and/or move 30 to 40 pound cases, and stand for extended periods of time
- Work overnight travel as required
- Create and sell innovative ideas
- Participate in business meetings, company initiatives and events upon request
- Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
9
Skills For Foodservice Chain Account Manager Resume
- Understand and utilize market research and P&L statements
- Knowledge - Knowledge of Regional Chains
- Continuous improvement: Analyze and improve both Supply Chain and Ecommerce operations through the ongoing development of best practices across both organizations. As applicable, attend industry conferences and tradeshows to better network and expand our brands’ reach
- Create and implement Supply Chain SOP’s ensuring compliance with GDP’s, cGMP’s, and country specific regulations
- Actively manage and/or participate in Quality Systems related to the Cold Chain including deviations, investigations, CAPA’s, and Change Control
- Manage current operator business within respective geography to include, but not limited to Regional and emerging chains, LLO’s, C&U, Healthcare, C-store, etc. with emphasis on margin improvement and incremental profitable volume growth within the Top 500 chain accounts
- Develops and implements plans and activities to ensure assigned Distributor teams have the information needed to execute successfully against the Campari portfolio plans and to meet assigned depletion and account growth goals
- Communicates national and local brand programming to the Distributor chain team and chain account buyers
- Works with the Distributor sales force to ensure execution at the account level
10
Skills For Chain Manager Enterprise Resume
- Follows up and develops plans to address market gaps and Distributor performance issues
- ·Responsible for all Southern Glazer’s sales and profitability goals assigned
- Facilitate all national and regional programs with the Company’s supplier network and respective internal points of contact
- In collaboration with respective Company chain contacts, initiate, pursue and support national and/or regional program opportunities within the Company’s supplier network
- Help manage fill-rate performance by working collaboratively with manufacturing, R3’s supply chain group and the customer’s last mile distribution network. Develop and manage channel specific forecasts and work closely with Demand Planning team to forecast inventory levels
- Sydicated data, shopper card data
- Develop and manage key accounts for long term volume and margin, as it pertains to specified territory/accounts
- Identify, analyze, and monitor new/emerging accounts with consideration of product mix and potential, while carefully managing resources and expenses against potential returns
- Overnight Travel is required, and the amount varies by region
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