Change Management Consultant Resume Sample
Alize Anderson
339 Jonathon Drive,
Dallas,
TX
+1 (555) 578 3400
Work Experience
Senior Change Management Consultant
07/2016
-
PRESENT
New York, NY
- Change management - Plan, develop, and coordinate change strategies; identify integration points with other change management efforts
- Business Transformation – Advise senior leaders around strategy implementation, corporate communications and stakeholder analysis
- Organizational Development and Design – Conduct organizational assessments, make recommendations, and manage change
- Culture – Guide companies in the articulation and infusion of a culture that supports their corporate strategy and goals; develop supporting programs
- Talent Management – Implement strategies and programs around talent acquisition, retention, review processes, succession planning, and workforce planning
- Learning and Development – Conduct assessments and establish training and leadership development programs for all levels of an organization
- Proven Consultation skills to assist the client and organization to be able to apply change management in an effective and efficient way.
- Apply a structured change management approach and methodology for the people side of change for business/function
Change Management Consultant
10/2009
-
06/2016
Phoenix, AZ
- Utilize innovative, creative approaches and continuous improvement to drive communications, training, change management and other human resources related content to improve the absorption and adoption of key messages
- Utilize creative, alternative approaches to traditional classroom training including e-learning, video, and self-directed method
- Apply a structured change management approach and methodology for the people-sided change caused by projects and change efforts
- Develop a change management strategy based on a situational awareness of changes and the groups impacted
- Experience with organizational design and organizational effectiveness tasks and delivery
- Highly developed communication skills with expertise in producing organization-wide communications and development of a communication strategy
- Experience with project management approaches, tools, and phases of the project lifecycle
- Manage multiple tasks in a fast-paced environment and to work as part of a geographical diverse team
Junior Change Management Consultant
10/2006
-
04/2009
Chicago, IL
- Develop Project OCM Approach documents
- Contribute to the development and execution of a set of actionable and targeted change management plans, including communication plan, stakeholder management plan, change impacts, and training plan (if applicable)
- Conducts change readiness (when applicable) and post change management assessments to determine effectiveness of the change implementation
- Leverage change management methodology and apply as appropriate for the business environment, adjusting as needed to ensure focus is on execution and impact for the people-side change driven by a transformation initiative
- Develop and execution of a set of actionable and targeted change management plans, including communication plan, stakeholder management plan, change impacts, and training plan (if applicable)
- Support the design and delivery of Symphony training programs and associated security role mappings
- Define and measure organization readiness, establish metrics to assess the effectiveness of communication, training and other change management vehicles and user understanding
- Gain executive sponsorship, manage stakeholders, define stakeholder impacts, drive stakeholder awareness, guide business engagement (champion /super users)
Education
Wheeling Jesuit University
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Demonstrated strong leadership skills: negotiation, conflict management skills and influencing skills
- Solid reporting skills, Advanced XLS skills, analytical thinker, strong skills with graphical representation and reporting approaches
- Excellent organization skills with proven ability to manage multiple assignments and priorities successfully, delivering with high quality
- Demonstrated excellent written and oral communication and group presentation skills
- Strong written and verbal communication skills, experience facilitating workshops and training
- Consulting experience required with demonstrated skills of taking strategy to action successfully within the business
- Excellent communication skills listening, verbal and written, including meeting management and facilitation
How to write Change Management Consultant Resume
Change Management Consultant role is responsible for business, training, facilitation, presentation, consulting, design, organization, leadership, digital, reporting.
To write great resume for change management consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Change Management Consultant Resume
The section contact information is important in your change management consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Change Management Consultant Resume
The section work experience is an essential part of your change management consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous change management consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular change management consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Change Management Consultant resume experience can include:
- Experience leading an internal communications campaign, including creating cascading messages, collateral, talking points, posters, job aids, presentations, etc
- Demonstrated excellent interpersonal skills to work efficiently and effectively with teammates and leadership
- Excellent written and verbal communication that is effective to all levels in an organization including presentation skills (MS Visio, MS PowerPoint, MS Word)
- Possess excellent communication skills with the ability to develop and facilitate cross functional/organizational teams to develop effective solutions
- Proven communications, writing and editing skills
- Experience communicating effectively and influencing various levels of an organization,
Education on a Change Management Consultant Resume
Make sure to make education a priority on your change management consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your change management consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Change Management Consultant Resume
When listing skills on your change management consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical change management consultant skills:
- Strong influencing skills, with proven ability in coaching, motivating, and inspiring others
- Demonstrated excellence in working effectively with senior leaders and managers in large organizations and influencing their approach to communications
- Has excellentorganizational and problem solving skills and is adept in planning strategy and tactics
- Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles
- Strong Coaching and Influencing Skills: Ability to influence without formal authority
- Position requires excellent written, presentation, oral communication and active listening skills
List of Typical Experience For a Change Management Consultant Resume
1
Experience For Organizational Change Management Consultant Resume
- Strong problem-solving skills with the ability to exercise mature judgement and manage ambiguity
- Extensive experience with MS Office Suite and reporting skills
- Excellent quantitate and qualitative problem solving and analytical skills
- Strong organizational and financial reporting skills
- Proven Project Management skills and ability to work across functional departments to ensure compliance with Unclaimed Property and Escheatment regulations
- Training material tools skills with Captiva, Camtasia or something equivalent
- Outstanding leadership, organizational and communication skills
- Demonstrated hands-on experience delivering communication and training work including identifying needs, developing action plans, and executing deliverables
2
Experience For Senior Change Management Consultant Resume
- Relevant years of professional experience in management consulting, digital marketing, user experience/visual
- Raise program / project issues to program / project managers transparently and effectively using recommended approaches
- Experience measuring the effectiveness of change management activities, such as through surveys and interviews
- Coordinate activities with HR, Training and Development and other enterprise teams to effectively deliver organizational change management
- Experience strategically leading organizational effectiveness and change management practices
- Demonstrated experience in working with diverse teams
- Prior experience in a management consulting role
- Exceptional PowerPoint, Visio, and graphical skills for visual communications
3
Experience For Business Change Management Consultant Resume
- A solid appreciation for what individuals need as they transition through current to future state; experience with established change model(s) is required
- Clearly articulate messages and work effectively with a variety of audiences at all levels
- Provide individualized coaching to leaders and project teams, as required, to help them drive change effectively in order to achieve business results
- Senior level presentation, facilitation, and group process skills
- Basic consultancy skills
- Ensures projects are staffed with the right mix of change management resources who exhibit the required perspectives, skills and behaviours
- Prior consulting experience delivering projects and navigating client-facing environments
4
Experience For Lead Change Management Consultant Resume
- Demonstrated experience in change management for three or more large scale MS O365 implementations
- Experience in developing and implementing end-user training strategies
- Experience of working across challenging geographical/cultural locations
- Relevant professional experience in management consulting, digital marketing, change management or related field expertise
- Demonstrated business acumen and understanding of organizational issues and challenges
- Experience working with higher education institutions highly desirable
- Strong reporting and action management capability
- 6 Experience supporting Agile projects
- 7 Training analysis experience
5
Experience For Senior Process & Change Management Consultant Resume
- Experience and knowledge of communication and training principles, methodologies, models and tools
- Experience leading large change management initiatives
- Experience with E-rate filing and rules and regulations
- Experience in managing organizational change, particularly with medium to large companies
- Experience realizing value with digital tools such as Social, Media and Analytics
6
Experience For Change Management Consultant, Mid Resume
- Solid knowledge of the business (i.e. current state processes, culture, and communication and training preferences)
- Advance BMO’s Branding Strategy and demonstrate role-model behaviours that are consistent with enterprise model and aligned with BMO values
- Proven ability to think creatively and design strategic solutions to complex communication challenges involving multiple constituents
- Five to seven years of experience in mortgage servicing
- Experience working side-by-side with large implementation vendors
7
Experience For Customer Experience Change Management Consultant Resume
- Strong understanding of IT Change Management, configuration management and service level management principles and practices
- Previous business Training Material Development experience required
- Proven success in strategic planning for change efforts
- Digital marketing experience or exposure desired
- At least one year of experience leading change management for customers that have migrated from on premise/legacy technologies to cloud technologies
- Demonstrated ability to adjust to changing circumstances with a positive attitude
- Responsible for the overall operational effectiveness and quality of the MIDOT Release Management process
- Responsible for continuous improvement of the release management process to increase effectiveness and organizational conformance
- Experience in process or systems implementations with a focus on organization change management
8
Experience For Portfolio Change Management Consultant Resume
- Experience in senior level stakeholder engagement
- Stakeholder workshop design and co-facilitation experience
- Industry experience in at least one of Cognizant's key sector
- Relevant graduate qualification 2:1 and above or equivalent experience
- Extensive experience managing the people side of change for small- and large-scale IT organizational efforts
- Global business experience or business exposure and/or have worked with other cultures
- Previous experience with system or technology implementations
9
Experience For Change Management Consultant for Fortune Company Resume
- Experience as a human resources professional
- Greater than 7 years of change management and communications experience
- Apply evaluation methodologies to regularly assess effectiveness and sustainability of change management strategies and activities
- Build strong relationships with clients and project stakeholders
- Demonstrated ability to collect, assimilate, and analyze complex data sets
- Skilled in the use of Microsoft Outlook, Word, Excel, and PowerPoint
10
Experience For Change Management Consultant Lead Resume
- Knowledge of and experience with multiple change methodologies
- Experience with large-company change efforts
- Document control experience in a medical device environment
- Experience with parts and bills of material (BOM)
- HS Diploma, some college, AA in Computer Systems preferable or equivalent experience in software applications
- Past product launch experience or exposure
- IT Industry Experience Required 7 Years
List of Typical Skills For a Change Management Consultant Resume
1
Skills For Organizational Change Management Consultant Resume
- Solid problem-solving skills with the ability to exercise mature judgement
- Experience in working effectively with all levels of an organization in classroom situations, one on one development, and team development
- Experience using techniques to create a safe environment for participants to effectively raise and resolve difficult issues
- Strong OCM/OD skills to support long-term mindset/culture shift
- Strong emotional intelligence with the ability to work effectively across teams, overcome resistance and navigate a complex organization
- Excellent briefing skills
- Excellent analytical skills and ability to work independently and in team settings
- Mentoring and coaching client change teams. Communicating effectively and collaborating as part of a team of professionals
2
Skills For Senior Change Management Consultant Resume
- Creating and delivering capability development for change skills
- Prior consulting experience in either an external or internal setting, delivering projects, and navigating customer-facing environments
- Proven experience and expertise when applying the following organisational change elements
- Change management skills around completion of change impact assessments, change readiness, organisational design, business readiness and project planning
- Related analytical and/or consulting experience or equivalent experience required
- Exceptional communications & planning skills
- Broad business experience in the implementation of business change initiatives including hands-on implementation experience
- Presentation Written and Verbal Skills
- Experience in organizational development, human resources, or business/management experience
3
Skills For Business Change Management Consultant Resume
- Work effectively across a wide, range of management and teams
- Demonstrated experience producing organization-wide communications and communication strategies
- Experience in IT operations with solid knowledge of Cybersecurity
- Prior program/project management experience with DHS or a DHS agency is required
- Providing change management facilitation for large scale, high priority agency changes
- Managing a diverse team, preferably global management experience
- Hands-on experience developing learning materials as well as preparing for and hosting enterprise level town halls
4
Skills For Lead Change Management Consultant Resume
- Experience of 3+ years working within a client facing consulting environment (Consultant to Manager Grade)
- Experience in developing agile / lean delivery capability within client environments, embedding the agile software development method as a working model
- Experience leading/managing and/or working with organizational development and/or OCM strategy and plans
- Experience developing and managing master and detailed training plans
- Experience providing demos/training to all levels (anything from c-suite to large groups of people)
- Experienced and comfortable working with global team (flexibility in taking early/late meetings as needed)
5
Skills For Senior Process & Change Management Consultant Resume
- Experience in driving agile project execution culture change (software or non-software projects), moving from a waterfall project execution org culture
- Experience working as a leader in a dedicated program covering multiple functional and technical areas
- Establish and handle the customer's initial adoption, training and development of best practices to build a solid foundation before and during initial roll out
- Experience authoring and deploying enterprise-wide communications
- Demonstrable knowledge and experience in root cause analysis, decision-making, and problem solving
- Demonstrable experience influencing and motivating employees
- Previous experience developing training materials
- Experience partnering with marketing and communication teams to assist with change awareness and adoption efforts
- Experience with developing and understanding Department of Defense policy
6
Skills For Change Management Consultant, Mid Resume
- Experience developing and executing successful communication campaigns
- Experience developing training materials (FAQs, one pagers, simple videos, etc.)
- Experience developing and managing TTT program
- Organizational Transformation & Organization restructuring experience
- Experience Working with Large Software/Hardware Vendors Required
- Experience leading large change initiatives within a Fortune 500 IT environment
- Takeholder management, communications and training experience
- Experience leading large-scale organizational change efforts
- Strong organizational acumen, including knowledge of processes, metrics & tools to analyze organizational change issues and drive transformational solutions
7
Skills For Customer Experience Change Management Consultant Resume
- Experience working with several layers of global stakeholders from executives to middle management
- Experience creating newsletters
- Engage with stakeholders to ensure effective change planning and delivery
- Plan, manage and adjust goals, deadlines and approaches for multiple activities in response to changing project needs and priorities
- Experience guiding a large organization through a significant change
- Experience working in a diverse, cross-functional team environment
8
Skills For Portfolio Change Management Consultant Resume
- Experience supporting transformation from strategic design to implementation
- Or more related consulting experience
- Experience from consulting and/or change management
- Professional experience in one of more of the following technologies
- Experience working on large Enterprise-scale deployments
- Experience with a top tier management or IT consulting firm
- Experience with executing qualitative and quantitative data collection and analyses
9
Skills For Change Management Consultant for Fortune Company Resume
- Demonstrable experience working collaboratively with others to achieve the company and department goals
- Experience working in a technology and/or clinical research (CRO) environment
- Previous experience working with utility company
- Organizational change, process improvement, or operating model experience
- Build effective and efficient working relationships with all project members and business partners
- Direct communications experience required to include extensive writing and product development
10
Skills For Change Management Consultant Lead Resume
- Experience producing weekly communication products and/or collateral (e.g., newsletter, fact sheet, press releases, blogs) is required
- Strong technical/copy editing is required with a preference for AP Style
- Experience managing different methodologies e.g. Waterfall, Agile, Lean
- Strong understanding of Change Management concepts, models and best practices
- Proven track record of success in driving business change within all levels of the organization
- Project management experience, including project plan development and measurement - 3 YRS CON
- Experience as part of a thriving virtual team
List of Typical Responsibilities For a Change Management Consultant Resume
1
Responsibilities For Organizational Change Management Consultant Resume
- Excellent engagement, coaching, and interpersonal skills
- Excellent coaching and relationship management skills
- Solid project management skills; ability to coordinate resources, establish schedules, track deliverables and drive for results
- Communication Skills – Different Hierarchic Levels
- Improves customer performance by effectively aligning solutions with each institution’s unique strategic direction
- Design and conduct Digital Maturity Assessments and execute skills required to develop and run colabs, incubators, etc
2
Responsibilities For Senior Change Management Consultant Resume
- Exceptional project and change management skills in scoping, designing, and delivering business and IT transformational activities
- Experience in successfully developing & managing senior level relationships within complex environments
- Experience in executing OCM engagements
- Proven success implementing a shared HR service center is required
- Experience consulting and/or change management
- Demonstrated accountability for communication deliverables from strategy, planning, execution, and assessment
- Work within deadlines and be flexible with changing priorities
- Some experience of working in Health & Public Service industries
3
Responsibilities For Business Change Management Consultant Resume
- Experience leading substantial change management initiatives in complex organizations
- Experience with Collective Bargaining Agreements (CBA) and Coast Guard regulations
- Organizational development and change management experience in an internal or external consulting capacity
- Extensive experience (at least 5+ years) leading change and communication efforts for multiple global, complex technology implementations
- Good working knowledge of industry-standard IT project management methodologies and project life cycles highly desirable
- Management consulting experience in transformation / organizational change
- Experience in the deployment of eCommerce websites, customer analytics, and digital marketing capabilities in the hospitality industry
4
Responsibilities For Lead Change Management Consultant Resume
- Experience leading the change management function in a mid to large organization
- Strong knowledge in Change Management tools and Methodology
- Convey a strong presence and professional image, and handle complex problems and/or difficult client interactions tactfully and with confidence
- BA/BS in business, organization development, or related area, and/or related experience
- Experience in process or systems implementations, with a focus on change management
- Ensure effective execution of communications
- Experience in Digital Change Management execution (engagement, comms & learning)
- For leadership level, a proven track record of leading complex Digital change programmes
5
Responsibilities For Senior Process & Change Management Consultant Resume
- Experience and knowledge of change management principles, methodologies and tool
- Partner with the Workday Deployment team to create a cohesive, consistent customer experience
- Measure effectiveness of change management plans and adjust where necessary
- Change Management experience and well-developed business networks
- Between 3 and 5 years’ experience, most of which involve supporting large scale, complex change programs
6
Responsibilities For Change Management Consultant, Mid Resume
- Experience working in a client service/customer service environment
- Experience with advanced deck writing and design
- Experience in successful application and implementation
- Experience with organizational transformation, change management, instructional design, and business process improvement
- Experience working to coordinate in-person communication content
7
Responsibilities For Customer Experience Change Management Consultant Resume
- Experience with supporting the intelligence community (IC)
- Experience with implementing process or organizational change
- Build and validate a framework to prove business value of the projects developed into a final product
- Demonstrable knowledge and experience in IT production support methods, tools, metrics, and technology
- Eight (8) years’ experience leading change implementation
- Experience with large‐scale organizational change efforts
8
Responsibilities For Portfolio Change Management Consultant Resume
- Experienced in multiple change methods to improve change performance with regards to scorecard metrics, change measurements, goals
- Organizational change management certification or designation. (PROSCI certification or relevant experience)
- Proven success as a Change Expert within a large organization, preferably high-tech
- BUSINESS READINESS EXPERIENCE highly desired
- Establish and measure effectiveness of change management efforts
- Bringing innovation and market leading Change Management and Talent solutions, bringing to bear the best of Accenture
9
Responsibilities For Change Management Consultant for Fortune Company Resume
- Analyzing and documenting an organization’s capacity for change
- Defining change management and creating the Change Management Program
- Providing coaching services related to change
- Building partnerships with key functions that impact change such as Communications, Training, Finance, and HR
- Conducting Organizational, role, and job design assessments and recommendations
- Creating Change Readiness Surveys
- Conducting OCM Assessments
- Working in an area which is of great importance to the strategy of ING
10
Responsibilities For Change Management Consultant Lead Resume
- Working knowledge of Change and Release Management methods, tools, terminology and industry practices
- Learning Solution Design
- Leading the Change Management Program
- Supporting leaders is their development; and
- Understanding of business psychology and ability to build relationships and anticipate needs of stakeholders and colleagues
- Training Plan Development & Management Required 5 Years
- Understanding of Chevron business and culture (CSOC, CPDEP, etc.)
- Understanding Project lifecycle
- Deploy a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching and training plans
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