Cib-transaction Processing Supervisor Resume Sample
Meda Christiansen
7931 Gail Shoal,
Los Angeles,
CA
+1 (555) 960 7713
Work Experience
Cib-transaction Processing Supervisor Manager
05/2016
-
PRESENT
Boston, MA
- To lean and understand, all processing functions within the unit, ensuring all relevant deadlines and stipulated controls are met
- To be able to identify opportunities for improving process flow and quality as seen by the customer
- To ensure transactions are processed in accordance with document procedures ,
- To assist in the training/education of junior staff in job functions/procedures relating to the unit
- To process any required back-up tasks relating to production, identifying ways to improve current working practices
- Posses end-to-end fx process knowledge
- Possess end-to-end fx process knowledge
- Responsible for the timely and accurate adding & updating of client’s information in respective Functional applications / Global Systems & mainframes
Cib-transaction Processing Supervisor
10/2011
-
02/2016
Detroit, MI
- Manage the workflow of BAU, handling requests made to the Static Team from CSO’s, Implementation Team & Internal Departments
- Complete ownership of end-to-end processing of reconciliation output & timely escalation of issues. Thorough follow-up till the issue is resolved if the fix is outside the team’s span of control
- Review workflows to minimise risks associated with the product & improve overall control environment. Sample checks of work against set procedures and SPOT checks form part of profile
- Implementation of controls to mitigate process risks in case of Operational Errors / Near Misses/Exceptions
- Strong Stakeholder Engagement to ensure identification of issues, quick completion of action plans via scheduled platforms as well as opportunities to deliver back via training/awareness sessions
- Rollout regular training programs — esp. regards aspects like Controls Along the Transaction Lifecycle, Risk Reporting, SOX, Audit etc or specific/need based ones incl. policies & procedures
- Be able to do Data Analysis and build a strong and robust MIS platform and program & drive productivity initiatives to improve controls
- Monitor compliance of policies and procedures relative to risk exposure
- End to end reviews of transitioning processes, discuss/escalate issues, develop robust culture of tracking & reporting metrics after go-live
Cib Transaction Processing Supervisor Direct Custody Clearing
10/2004
-
06/2011
Houston, TX
- Ensure excellent internal audit ratings; co-ordinate all internal & external audits
- Responsible for certain Management Reports
- Process journal’s into firm/client accounts to resolve breaks & Reconciles cash flows through various systems and client accounts
- Flexibility to work global hours and willing to
- Essential Skills & Experience-- 4-5 years experience in a bank operations environment. Knowledge of Payments and Cash Products would be an added advantage
- Hands-on experience with Microsoft office suite
- Self motivated individual who is ready to work on different projects
- Main task: Checker of process; Also able to do maker task as and when needed
Education
Trinity University
1999 - 2004
Bachelor's Degree in Computer Science
Professional Skills
- Commit to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and/or services against those standards; builds quality into each step of the process
- Act with Integrity: Demonstrates sound business and professional ethics; shows consistency with principles, values, and behaviors; builds trust with others through own authenticity and follow through on commitments
- Strong risk and client-focused mindset with strong escalation skills and attention to detail
- Strong Analytical, investigative and Reporting skills required
- Four or more years of banking experience in a leadership role or four or more years of Banking Operations experience
- Good verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
- Banking operations experience, with technical experience
How to write Cib-transaction Processing Supervisor Resume
Cib-transaction Processing Supervisor role is responsible for organization, interpersonal, reporting, analytical, software, business, mainframe, escalation, trading, retail.
To write great resume for cib-transaction processing supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Cib-transaction Processing Supervisor Resume
The section contact information is important in your cib-transaction processing supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Cib-transaction Processing Supervisor Resume
The section work experience is an essential part of your cib-transaction processing supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous cib-transaction processing supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cib-transaction processing supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Cib-transaction Processing Supervisor resume experience can include:
- Conducting Signature Verification and checking if the Implementation Consultant has evidenced the same
- Strong knowledge on designing, developing and deploying of C# applications
- Good understanding of Capital market, Settlement cycle, ADR product and its processing
- Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge
- Strong understanding of REGW, Liquidity and Mifid reporting
- Good understanding of how the systems for the process works and able to use the software efficiently in day to day operations. Main system: MTS, LVB, DIP
Education on a Cib-transaction Processing Supervisor Resume
Make sure to make education a priority on your cib-transaction processing supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your cib-transaction processing supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Cib-transaction Processing Supervisor Resume
When listing skills on your cib-transaction processing supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical cib-transaction processing supervisor skills:
- Strong organization skills, project management skills and analytical skills
- Can operate effectively in a dynamic environment with tight deadlines, and can prioritize team’s work to achieve them
- Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one's own and team’s work to achieve them
- Good listening, written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to an audience
- Good client communication skills and telephone manner so relationships can be built with customers
- O Positive attitude, strong interpersonal skills and able to work with a team
List of Typical Experience For a Cib-transaction Processing Supervisor Resume
1
Experience For Cib-transaction Processing Supervisor Manager Resume
- Metrics reporting for Equities. Creation of daily, weekly, monthly reporting of exceptions, volumes, trending and analytics. Reporting on senior management packs, coordination of business commentaries and dashboard reporting
- Develop and manage a strong team to enable delivery and execution
- Graduate with at least 4+ yrs of experience, preferably in back office operations
- Identifying gaps and recommending possible solutions
- Identifying items which need Remediation
2
Experience For CIB Transaction Processing Supervisor Resume
- Working amicably with our partner sites in case of any disputes
- Participate in tech projects (including UATs) on reporting platforms (Qlikview dashboard)
- Communicate project updates including risks and issues through project working groups
- Manage the full project lifecycle including the coordination of technology builds, testing and implementation
- Perform root cause analysis of all the existing issues and apply permanent fixes to the reporting flow and reconciliation
- Pair-off/Netting of trades and payment processing
- Support the regional primary location MO’s and being the expert on the “LOB” Derivative product suite
- Create reports from SURF to support all LOB’s regarding new functions that were absorbed
3
Experience For CIB Transaction Processing Supervisor Team Leader Resume
- Work closely with external vendors including middleware and industry to understand the implications of new processes
- Involvement in the static data set up for new client/ fund on-boarding / new products
- On-boarding clients for Portfolio Reconciliation
- Perform unable to execute (UTE) investigations and EMEA branch support PRPC workbaskets investigations ensuring all controls are met
- Perform end of day processing for Frankfurt Branch, global trade infrastructure (GTI) and eleven (11) EMEA branches
- Identify ways to improve quality in processing all transactions and achieve target on productivity and quality
4
Experience For Cib-transaction Processing Supervisor Team Leader Mumbai Resume
- Participate in the rotation of functions within the group ensuring no degradation to work flows
- Complete all mandatory training courses before the set due date
- Train new staff and cascade process updates to existing staff
- Investigate and resolve daily FCA transaction reporting real time exceptions
- Perform FCA transaction reporting attestation
5
Experience For Cib-transaction Processing Supervisor Team Leader Bangalore Resume
- Pre-matching & Settlement of Equities and Fixed income products for Asia markets
- Perform day to day on settlement calculate funding estimation
- MTM Breaks: Including Data Quality, strategic projects etc
- Flexibility to work global hours and willing to travel globally, if needed
- Timely and transparent delivery of ad hoc requests of MIS from a wide spectrum of parties (eg. internal senior management, FO, data for external regulators)
- Manage new MIS requirements across multiple stakeholders
- Take ownership of the in-scope transaction control environment and own and develop the vision behind taking this forward. Integrity, accuracy and completeness E2E
6
Experience For Cib-transaction Processing Supervisor Team Leader Resume
- Build and maintain strong working relationships with other groups. Providing direction on business risk, prioritisation of resolution of issue and ensuring that teams are kept abreast of business change and evolution
- Lead and participate in multiple initiatives
- Continuous management and re-engineering of MO controls processes. Maintain and identify new and/or improved processes achieving process efficiencies and increased productivity and taking through to implementation
- Manage OTM’s of the trades allocated
- Field incoming inquiries from the product/segment classified client channels, such as ‘800’-telephone number; fax; email; mail as it relates to Treasury Services related products. Inquiries normally fielded by the Solutions Center staff are
- Maintain SSI’s on the systems as per procedures
7
Experience For Cib Transaction Processing Supervisor Transfer Agency Resume
- Deliver Black box activities like conversion and interface setup/coordination to agreed dates with P/L PM’s
- Create and syndicate Business requirements based on the analysis of the legislation and the Business processes
- Work with the various of internal groups such as MO project team, technology, legal and compliance to ensure the regulatory deliveries are achieve
- Perform deal reviews within the SLA which involves
- Team Management and an initiator, wherever required
8
Experience For Cib Transaction Processing Supervisor Direct Custody Clearing Resume
- Callback verification on NICE for money movement products to ensure that the Implementation Consultant followed the callback process and have evidenced the same
- Grasp/learn changes, concepts and procedures quickly. This also includes ability to grasp and understand new products/functions which are currently not in scope
- Work closely with the trading desks centralizing trade populations and executing compressions cycles across the risk management systems within the Global Rates & FX Business
- Accurately capture & reconcile all transactions in the risk management systems and ensuring downstream teams/reconciliations are taken into consideration, when performing compression
- Perform key controls to ensure accuracy and regulatory compliance of the business and trading compression activities
- Sound understanding of MT103, MT202 & MT599 swift formats
9
Experience For Cib Transaction Processing Supervisor Senior Team Member Bangalore Resume
- Analyze, research, and resolve root cause of any failing trades or fees
- Well versed with authenticating client’s e-mail / signature on LOA v/s internal signature database(s)
- Responsible for creating of SOP for the remediation project
- New Business activities like onboarding collateralized agreements in the system Coast
- Ensure seamless service delivery & timely settlement of Trades
- Monitor work queue, maintain intraday and EOD checklists to ensure key deadlines are monitored
- Ensure Stratification to PM/AVP/VP as required and provide inputs for deviations in KRI/KPI
- Identification and evaluation of new tools and processes which would provide benefit to the team
- Ensure accurate and timely resolution of trade desk and broker inquiries
10
Experience For Cib-transaction Processing Supervisor Clearance & Collateral Management Onboarding Resume
- Ensure that all audit trails as required by the function are verified and stored appropriately and escalate as appropriate
- Ensure that procedures are documented and followed at all time and that the documentation is updated periodically
- Open to work in nightshifts
- Work with prime transfers team (CFT) to resolve payment discrepancies to ensure timely SLA’s are met
- Ensure all day to day queries are dealt with within required SLAs and escalate issues to the management
List of Typical Skills For a Cib-transaction Processing Supervisor Resume
1
Skills For Cib-transaction Processing Supervisor Manager Resume
- Risk-focused mind set with strong escalation skills and attention to detail
- Strong analytical skills and is process oriented
- Good people management skills and Able to Multi task
- Previous JPMorgan Career Experience Required: Previous experience on relevant FI systems
- Able to operate independently, follow tight deadlines, organize and prioritize work
- Database experience with strong relational database (SQL) knowledge for data analysis and proficiency with SQL stored procedure
- Experience in banking (Cash Operations) and background in SWIFT messaging
2
Skills For CIB Transaction Processing Supervisor Resume
- Consolidate redundant reporting
- Work experience and knowledge on cash processing
- Experience in Investment Banking Middle Office/Operations
- Strong Control & Audit mindset and understanding of policies/regulations in the industry
- In depth knowledge on market practice and monitors effectiveness of controls and provide inputs for any gaps
- Graduate with at least 4+ years of experience, preferably in back office operations
- Previous experience of reconciliation
- Good knowledge of risk and controls
- Graduate with at least 2-4 yrs of experience
3
Skills For CIB Transaction Processing Supervisor Team Leader Resume
- Graduate with 3-5 years experience
- ISDA knowledge and Equity Derivatives Product knowledge along with Equity Derivative experience is preferable
- Graduate or Post-Graduate with 4- 5 years experience in operations
- Graduate or Post-Graduate with 4- 5 years’ experience in operations
- Strong knowledge on Portfolio Reconciliation Process including tri-optima exposure reconciliation and Collateral Margin Process
- Graduate or Post-Graduate with 5 to 7 years of experience in operations
- Keen understanding of currency cut - offs, involved risks and ability to prioritize and redistribute the workloads within the team
4
Skills For Cib-transaction Processing Supervisor Team Leader Mumbai Resume
- Commerce Graduate or Post Graduate preferably 5-7 years of experience in Banking and Financial Services/ Treasury environment
- Experience total exp (2+ years in managing a project / implementation team.)
- Experience in Trade support functions (booking trades, trade verification and reconciliations)
- Proven track record in partnering with Technology to implement change and drive operations agenda
- Good understanding of Cash and OTC derivative instruments and market dynamics preferably to include Rates as an asset class
- Strong written and oral comprehension of the English language
5
Skills For Cib-transaction Processing Supervisor Team Leader Bangalore Resume
- Experience in a bank operations environment. Knowledge of Trade Finance, Payments and Cash Products would be an added advantage
- Hands-on experience in C#, .Net and design techniques
- Experience in Qlikview Set Analysis and Section Access
- Experience in BFSI domain
- Review documentation and evidences of task completion and compliance with guidelines
6
Skills For Cib-transaction Processing Supervisor Team Leader Resume
- CA/ MBA with 2-3 years / Graduate or Post-Graduate with 3-5 years’ experience in operations
- Reviewing and understanding the Client's request
- Ensuring all risks and issues relating to scope and analysis are reported to the PM at the earliest opportunity. Manage these risks and issues as appropriate
- Ensuring all requests received for processing are completed within the specified timelines
- Evaluating inquiry problems and ascertaining action steps needed
- Performing analysis and reconciliation of billing amounts
- Determining if the correct Risk was selected by the Implementation Consultant
7
Skills For Cib Transaction Processing Supervisor Transfer Agency Resume
- Reviewing if the appropriate core legal documents/product forms/service terms were sent and/or obtained from the customer and imaged in I-vault/DIMS
- Working to CIB wide Balance Sheet targets
- Ensuring JPMorgan is at the forefront in the Balance Sheet Reductions initiative within the industry
- Working on data remediation execution projects
- Setting up of Opics accounts for Cash to be exchanged with the client
- Setting up the SSI details of the clients in Opics & Coast system so that collateral can be exchanged with the client
- Onboarding the PRMS agreements in Coast & PRMS Agua with the template provided by the Risk Team
- Managing more than one project and a team size of 2-3 FTE and have an oversight of the entire project
8
Skills For Cib Transaction Processing Supervisor Direct Custody Clearing Resume
- Performing detailed Investigation and follow-ups on Population , Valuation & Trade Economic Exceptions until resolution
- Preparing variation margin dispute notes for margin call disputes
- Liaising with clients or their custodians and various groups within the organizations for timely resolution of exceptions
- Resolving Breaks with Middle Offices/Credit risk/VCG etc
- Using various systems for investigation
9
Skills For Cib Transaction Processing Supervisor Senior Team Member Bangalore Resume
- Resolving client portfolio disputes
- Underlying instruments – stocks, bonds, indices, commodities, FX rates, interest rates, yield curves
- Understanding of Derivative / Equities life cycle of a trade
- Understanding Regulatory requirements and reporting is desirable
- Operating Systems: External systems –all Microsoft products such as Excel, Word, Power Point
- Ensuring that all issues are investigated and resolved in a timely manner as per SLA’s
- Improving controls in the reporting suite to ensure 100% accuracy and compliance
- Performing SDR (singleton’s etc) Break investigation & resolution
- Reviewing, monitoring and following through of inquiries (received via phone and/or email) up until resolution
10
Skills For Cib-transaction Processing Supervisor Clearance & Collateral Management Onboarding Resume
- Identifying trends or inconsistencies which point to potential widespread problems
- Act as the first point of contact for the trading desk; work closely with the other business partners enforcing and improving the compression program
- Flexibility to work on a rotating schedule following business requirements
- Accurately produce, reconcile & explain the desks trading P&L, Risk and Positions relating to any compression cycle
- Participate and contribute to the various compression strategic initiatives; keep improving & evolving our processes and controls
- Monthly transaction reporting and position reporting to various DMO and Local Market Regulators
- Back reporting of trades in case if any misreporting has occurred
- Corporate Action control for JPM Legal entities and affiliate entities such as CA event capture and reporting, Dividend/Coupon claims processing etc
- Identify the training requirements of the team members and work with the Associate on providing the required trainings
List of Typical Responsibilities For a Cib-transaction Processing Supervisor Resume
1
Responsibilities For Cib-transaction Processing Supervisor Manager Resume
- Sound knowledge of basic accounting (ie. debits/ credits) & Previous experience of reconciliation
- Experience or working knowledge of OTC Derivatives
- Prioritization of workload to meet monthly system/implementation cut-off dates
- CA/ MBA with 4-6 years / Graduate or Post-Graduate with 8-10 years experience in operations
- Priorities workflow and work to strict deadlines
- Process any required back-up tasks relating to production, identifying ways to improve current working practices
- Transaction Processing, Confirmation, Settlement and Clearing, Collateral Management, Client Service, Invoicing and CASS Support
2
Responsibilities For CIB Transaction Processing Supervisor Resume
- Ensure proper coaching and training given to the staffs to achieve professional needs and objectives
- Identify recurring servicing issues and escalate to the Management
- The ability to multi-task is essential – ensuring the trades are booked correctly, breaks are resolved and MIS being sent to managers on deadlines
- Knowledge of Qlikview scripting, QVD, Qlikview Server, apply map, mapping load, incremental load and partial load
- Expertise in designing and modeling in Qlikview
- Use mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint
3
Responsibilities For CIB Transaction Processing Supervisor Team Leader Resume
- Capable of troubleshooting database issues
- Workload balancing on a day-to-day basis
- Knowledge of Prime brokerage / Clearing business and the regulations relevant to these business in the US/UK marke
- UI knowledge for incorporating complex expressions into Dashboards
- Technical expertise during prototype reviews and recommends optimal solution to fulfill business requirements
- Have a proactive, focused approach, looking at continuous ways to improve the control and operational environment
- Understand the regulatory requirements working with Legal / Compliance / Industry (ISDA/FI industry groups/MIFID/ RegW etc) & internal stakeholders
- Participates in risk assessment activities by providing requested samples
- Work as part of a team and contribute towards overall CIB Banking Operations goals
4
Responsibilities For Cib-transaction Processing Supervisor Team Leader Mumbai Resume
- Use creative and analytical problem solving techniques to resolve business issues
- Knowledge of Swifts / CHAPS / CHIPS / Fed wire payments
- Added advantage of Global Custody/Prime Brokerage. Knowledge of global payments and market / industry wide nuances related to these payments
- Provide daily status updates on the remediation project
- Raise and escalate queries to managers
- Reconciliations like Asset Recon and Tri Party recon which reconciles the custodian holdings with JPM holdings
5
Responsibilities For Cib-transaction Processing Supervisor Team Leader Bangalore Resume
- Set up and maintenance of all derivatives data within our strategic systems such us Calypso, DerivClear, FARA, IX, Wins, AMS, Artemis, Xceptor & CBSU
- Maintenance of reference data in timely manner with accuracy
- Support system enhancement & quarterly technology releases
- Liaise with internal team & external teams for query resolution
- Coordinating and assisting project team on system enhancements related to process including regulatory requirements and forming part of the testing team whenever required
- Ensuring adherence to regulatory requirements as part of the daily exception management process for compliance to regulations related to Dodd Frank, EMIR, and other regulations
6
Responsibilities For Cib-transaction Processing Supervisor Team Leader Resume
- Resolution of Material Economic Terms Breaks including Data Quality, Bad Match etc
- Regular & transparent update to senior management on exceptions
- Stakeholder Management in terms of exception management, performance, feedback etc
- Repair & verify incorrectly formatted electronic and manual payments, receipts and ATR instructions into funds transfer system (FTS) and iPay against the original message in a timely manner for Frankfurt branch and ten (10) EBS branches
- Perform various processing functions and branch-specific tasks into global funds control (GFC), receivable processing system (RPS), and PEGA rules process commander (PRPC) ensuring all relevant deadlines and stipulated controls are met
- Ensure transactions are processed in accordance with documented procedures on the QMS and all errors are identified with timely feedback and escalation
7
Responsibilities For Cib Transaction Processing Supervisor Transfer Agency Resume
- Participate in councils and other activities of the firm
- Comply with the firm's service policies, systems and legal compliance regulations, as well as products and services
- Manage the day-to-day operations of the EMEA Manuals team
- First point of escalation for any issues encountered
- Monitor queues and mailboxes and ensure that SLA’s are met
- Review work instructions and propose possible amendments
- Know the business continuity plan as well as escalation procedures
- Implement projects to reduce volumes and improve efficiencies
- Prepare shift schedules, team metrics, and capacity plans for manager’s review
8
Responsibilities For Cib Transaction Processing Supervisor Direct Custody Clearing Resume
- Perform 3 way daily reconciliation to ensure completeness and accuracy of the trades reported to FCA
- Run REGW Controls for Global Securities business
- Liaise with FO, Compliance, Business Controllers and Technology team at Global lever to sort out the issues, control gaps and reporting breaches identified on day to day basis
- Single point of contact for all the transaction reporting change management and day to day BAU issues
- Repair & verify incorrectly formatted electronic and manual payments, receipts and ATR instructions into funds transfer system (FTS) supporting Multi-Currency Account Services against the original message in a timely manner for London and Luxembourg branch
- Perform various processing functions and branch-specific tasks ensuring all relevant deadlines and stipulated controls are met
9
Responsibilities For Cib Transaction Processing Supervisor Senior Team Member Bangalore Resume
- Perform end of day processing for London and Luxembourg Branches
- Generate regulatory report and legal ledgers as stipulated by the regulation
- Analyze and perform 2nd level review and verification
- Lead internal compliance reviews and external audits
- Participate and/or lead process remediation efforts or similar initiatives
- Participate or lead simple to complex process enhancement projects and prepare business requirement
- Daily Margin Exchange – Same day settlement/Exception management
- Key role in regulatory compliance CFTC, EMIR, NCMR, MIFID etc
10
Responsibilities For Cib-transaction Processing Supervisor Clearance & Collateral Management Onboarding Resume
- Extensive Knowledge on CFTC/EMIR/NCMR rules
- Funds Control (GFC) for both electronic & manual payments & receipts via Funds Transfer System (FTS)
- Branch-specific tasks such as Receivable Processing System (RPS), preparation of accounting entries, creation of SWIFT messages and movement of funds between nostros
- Continuous monitoring of the processing queues, escalate in case of volume fluctuations. All exceptions to be immediately notified to Managers
- Interaction with Onshore Business partners for any clarification, escalations and time to time training pertaining to the process
- UTE Queue Monitoring, PRPC Investigations and Nostro Reconciliation
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